AT&T E2811 User Manual
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User’s manual
E2811
2.4 GHz cordless telephone/
answering system with caller
ID/call waiting
Congratulations
on purchasing your
new AT&T product.
Before using this AT&T product, please
read the Important safety instructions
on pages 50-52 of this manual.
Please thoroughly read the user’s
manual for all the feature operation
and troubleshooting information you
need to install and operate your new
AT&T product. You can also visit our
website at www.telephones.att.com
or call 1 (800) 222-3111.
In Canada dial 1 (866) 288-4268.
Model #: E2811
Type: 2.4GHz cordless telephone/answering system
Serial #:
(found on the bottom of the telephone base)
Purchase date:
Place of purchase:
© 2007 Advanced American Telephones. All rights reserved.
AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures,
licensed to Advanced American Telephones.
You must install and charge
the battery before using the
telephone.
STOP!
See page 7
for easy instructions.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 (800) 222-3111. In Canada dial
1 (866) 288-4268.
CAUTION: To reduce the risk of fire or injury to persons or damage to the telephone, read
and follow these instructions carefully:
• Use only the supplied rechargeable battery or replacement battery (model 27910, part number 89-0099-00-00)
or equivalent. To order a replacement battery, visit our website at
www.telephones.att.com or call 1 (800) 222-3111. In Canada dial
1 (866) 288-4268.
• Do not dispose of the battery in a fire. Like other batteries of this type, it could explode if burned. Check
with local codes for special disposal instructions.
• Do not open or mutilate the battery. Released electrolyte is corrosive and may cause damage to the
eyes or skin. It may be toxic if swallowed.
• Exercise care in handling batteries in order not to create a short circuit. Do not allow conductive materials such as rings, bracelets, or keys to touch the battery. The battery or conductor may overheat and
cause harm.
• Charge the battery provided with or identified for use with this product only in accordance with the
instructions and limitations specified in this manual.
• Observe proper polarity orientation between the battery and battery charger.
• Do not disassemble your telephone. There are no user-serviceable parts inside. Refer to qualified service personnel for servicing.
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User's manual
E2811
2.4 GHz cordless telephone/
answering system with caller
ID/call waiting
Table of contents
Getting started
Quick reference guide ......................2
Parts checklist ......................................4
Telephone base installation ...........5
Battery installation & charging ............7
Installation options ............................ 8
Belt clip & optional headset ............10
Telephone operation
Basic operation ................................. 11
Options while on calls ................... 13
Handset settings .............................. 14
Directory
Directory ............................................... 19
New directory entries .................... 20
Directory search ............................... 22
To dial, delete or change entries .......24
Caller ID operation
Caller ID operation .......................... 25
To review the call log .................... 28
Answering system operation
Answering system operation......30
Day & time announcements ....... 31
Outgoing announcements ...........32
Changing feature options ............ 33
Message playback............................34
Recording & playing memos ............ 35
Message counter displays ........... 36
Answering system mode .............. 37
Remote access .................................. 38
Appendix
Screen icons, indicator lights
& tones................................................39
Handset display screen
messages...........................................40
Troubleshooting ................................ 42
Important safety instructions ..... 50
FCC Part 68 & ACTA ....................... 53
FCC Part 15.........................................55
Limited warranty ..............................56
Technical specifications ................ 59
Index ....................................................... 60
1
Getting started
Quick reference guide
Cordless handset
CID/- VOLUME
Press to scroll down while in
menus. Press to display caller
ID information (page 28). While
entering names or numbers,
press to move the cursor to the
left (page 20). Press to decrease(page 20). Press to decrease. Press to decrease
the listening volume while on a
call (page 13).(page 13)..
PHONE/FLASH
Press to make or answer a call
(page 11). During a call, press
to receive an incoming call if call
waiting is activated (page 13).
REDIAL/PAUSE
Press to view redial memory
(page 12). While entering numbers, press and hold to insert a
dialing pause (page 20).
MUTE
While on a call, press to mute
microphone (page 13).
SPEAKER
Press to activate handset speakerphone. Press again to resume
normal handset use (page 11).
MENU/SELECT
Press to display the menu. Once
in the menu, press to select an
item or save an entry or setting.
DIR /VOLUME+
Press to scroll up while in
menus. Press to display directory entries (page 22). While
entering names or numbers,
press to move the cursor to
the right (page 20). Press to
increase the listening volume
while on a call (page 13).
OFF/CLEAR
During a call, press to hang up.
While using menus, press to
cancel an operation, back up to
the previous menu, or exit the
menu display. While predialing,
press to delete digits (page 11).
DELETE
While reviewing the call log,
press to delete an individual
entry, or press and hold to
clear the caller ID log (page
29). While entering or editing a
name or number, press to delete
a character (page 20).
Feature menu
>DIRECTORY
Menu
Feature menu
DIRECTORY ..............Page 19
CALL LOG ................. Page 25
RINGER VOLUME.....Page 14
RINGER TONE ......... Page 15
KEY TONE .................Page 15
LANGUAGE .............. Page 16
CLR VOICE MAIL .... Page 17
DIAL TYPE.................Page 18
2
Using menus
Press CID/-VOLUME or DIR VOLUME+
to scroll through menu items.
Press MENU/SELECT to select or
modify a displayed item.
Press OFF/CLEAR to cancel an
operation, back up to the previous
menu, or exit the menu display.
Getting started
Quick reference guide
Telephone base
CHARGE/IN USE
• Flashes when another telephone is
on the same line or the handset is
in use.
• Flashes when the answering system
is answering an incoming call.
• Flashes quickly when there is an
incoming call.
• On steady when the handset is
properly positioned to charge in the
telephone base.
HANDSET LOCATOR
Press to make handset beep
(page 12).
SETUP
Press to review or change
answering system options
(page 33).
MESSAGE COUNTER
Number of messages (or
during playback, message
number currently playing).
CLOCK
Press to review or set
clock (page 31).
X/DELETE
Press to delete message
currently playing; press
and hold to delete all
old messages (page 34).
/REPEAT
Press to repeat message; press twice to
play previous message
(page 34).
PLAY/STOP
Press to start or stop
message playback (page
34).
ANNC
Press to review or record
announcement; press
again to quit (page 32).
RECORD
Press to record a memo
(page 35) or after pressing ANNC to record an
outgoing announcement
(page 32).
ANSWER ON
Press to turn answering
system on or off (page
37).
VOLUME
Press to adjust playback
volume (page 34).
/SKIP
Press to skip message
(page 34).
3
Getting started
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Parts checklist
Save your sales receipt and original packaging in case it is necessary to ship
your telephone for warranty service.
Check to make sure the telephone package includes the following:
User’s manual
E2811
2.4 GHz cordless telephone/
answering system with caller
ID/call waiting
User's manual
Battery for cordless handset
Quick start guide
E2811
2.4 GHz cordless telephone/
answering system with caller
ID/call waiting
Quick start guide
Cordless handset
Battery compartment cover
Telephone base
with mounting
bracket installed
Power adapter for telephone base
Belt clip for cordless handset
4
Telephone line cord
Getting started
Telephone base installation
Choose a central location close to a telephone jack and an electrical outlet
not controlled by a wall switch. The telephone base can be placed on a flat
surface or mounted on a standard wall plate. For optimum range and better
reception, place the telephone base in a high and open location.
Avoid placing the telephone base too close to:
• Communication devices such as: personal computers, computer routers, television sets, VCRs, wireless routers (wireless broadband, wi-fi, or 802.11) or
other cordless telephones.
• Excessive heat sources.
• Noise sources such as a window with traffic outside, motors, microwave
ovens, refrigerators, or fluorescent lighting.
• Excessive dust sources such as a workshop or garage.
• Excessive moisture.
• Extremely low temperatures.
• Mechanical vibration or shock such as on top of the washing machine or
work bench.
5
Getting started
Telephone base installation
1. Plug one end of the telephone
line cord into the telephone jack at
the bottom of the telephone base.
2. Plug the small end of the power
adapter into the power jack at the
bottom of the telephone base.
4
5
3. Route cords through slots.
4. Plug the large end of the power
adapter into an electrical outlet
not controlled by a wall switch.
Telephone line cord
DSL filter
(Optional for DSL users,
see number four in the
note section below.)
5. Plug the other end of the telephone
line cord into a telephone wall jack.
3
2
1
NOTES:
1. Use only the power adapter supplied with this product. To order a replacement
power adapter, visit our website at www.telephones.att.com or
call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.
2. Be sure to use an electrical outlet not controlled by a wall switch.
3. This power unit is intended to be correctly oriented in a vertical or floor mount position. The prongs
are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet
outlet.
4. If you receive high speed internet through your telephone line (commonly referred to as DSL), and
you are experiencing interference during telephone conversations and/or your caller ID features
are not functioning properly, install a DSL filter to the telephone line between the telephone base
and the telephone wall jack. Contact your DSL service provider for a DSL filter.
6
Getting started
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Battery installation & charging
After installing the battery, you may be able to make and receive short calls.
For best performance, place the handset in the telephone base and charge for
16 hours before use.
You can keep the battery charged by returning the handset to the telephone
base after use. When the battery is fully depleted, a recharge takes about 12
hours. The average talk time on a fully charged battery is about eight hours andand
the standby time is approximately five days. Actual battery life depends on usage time is approximately five days. Actual battery life depends on usage
conditions and age of battery.
1. Insert the plug as indicated.
Be sure to securely insert the
plug, making sure it matches
the color-coded label inside
the battery compartment.
2. Place the battery
and wires inside the
compartment.
3. Slide the battery
compartment cover up
until it clicks.
4. You may be able
to make and receive
short calls. For best
performance, place the
handset in telephone
base to charge for at
least 16 hours before
LOW BATTERY
first use.
To replace the battery, press in and downward on the tab of the
battery compartment cover to open the battery compartment
cover. Lift out the old battery and disconnect it from the hand-
Low battery indicator
Return the handset to
set. Follow the instructions on this page to install and charge
the new battery.
the telephone base
to recharge when
this symbol flashes.
(Handset will beep
when battery is low.)
NOTE: Under normal conditions, the battery should
last around one year. This may vary depending on
usage.
Caution: Use only the supplied rechargeable battery or replacement battery (model 27910, part
number 89-0099-00-00) or equivalent. To order a replacement battery, visit our
website at www.telephones.att.com or call 1 (800) 222-3111. In
Canada dial 1 (866) 288-4268.
7
Getting started
Installation options
NOTE: The mounting bracket must be used for both tabletop use and wall mounting positions.
Tabletop mount Wall mount
Telephone outlet
mounting plate
with mounting
Wall mounting
studs
The telephone base comes with the bracket mounted for tabletop use. If wall
mounting is desired, a telephone outlet wall mounting plate with mounting studs is
required. This mounting plate with studs may be available for purchase from many
hardware or consumer electronics retailers, it may require professional installation.
1. To remove the bracket, hold the
telephone base in both hands, press
the two bracket tabs and lift the
bracket away from slots and .
2. Connect the telephone line cord and
power adapter to the jacks on the bottom of the telephone base. Bundle the
telephone cord, and secure it with a
twist tie before placing it inside the
bracket.
8
Getting started
Installation options
3. To attach the bracket for wall mounting,
insert the tabs of the bracket into slots
and on the telephone base, then press
the other bracket tabs into slots and
as shown on the right.
4. Plug the power adapter into an electrical
outlet not controlled by a wall switch. Plug
the telephone line cord into a telephone
wall jack. To mount the telephone on the
wall, position the mounting holes and
over the telephone outlet mounting studs.
Press and slide the bracket down firmly
so the telephone is held securely on the
telephone outlet mounting studs.
Tabletop mounting
To return the bracket from the wall mount to tabletop position, follow the
directions below.
1. Remove the telephone base from the wall.
Unplug the cords from the wall jacks.
Remove the bracket from the telephone
base.
Telephone outlet mounting studs
2. Insert the bracket tabs into slots
and
then press the other bracket
tabs into slots and .
on the telephone base,
3. Route cords through slots. Plug the
other end of the telephone line cord
into a telephone wall jack. Plug the
large end of the power adapter into
an electrical outlet not controlled by
a wall switch.
9
Getting started
Belt clip & optional headset
Install belt clip as shown (optional).
Snap belt clip
into the notches
on both sides of
handset.
For hands-free telephone conversations, use any industry standard 2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm headset. To order an AT&T 2.5 mm headset, visit our website at
www.telephones.att.com or call 1 (800) 222-3111. In Canada dial
1 (866) 288-4268.
To release belt clip
from handset, lift one
side of the belt clip
out of the notch first
before detaching the
whole belt clip from
handset.
Plug 2.5 mm headset
into the jack on the side
of handset (beneath
small rubber flap).
10
NOTE: If the sound
quality of the head
set is poor, try
unplugging it, and
firmly plugging it in
again.
Elapsed
time
Telephone operation
Basic operation
PHONE 00:00:12 00:00:12
SPEAKER 00:00:12
Making and answering calls
To answer an incoming call, press PHONE/FLASH or
SPEAKER, or any dial pad key (0-9, * or #) on the
handset. To make a call, press PHONE/FLASH oror
SPEAKER, then dial a number. Press OFF/CLEAR or
place the handset in the telephone base to hang up.
To predial (preview numbers before dialing), enter
numbers first, press DELETE or OFF/CLEAR any-
time to make corrections, then press PHONE/FLASH
or SPEAKER to dial.
The screen displays the elapsed time as you talk
(in hours, minutes and seconds).
NOTE: During a call, pressing PHONE/FLASH to access
services from your local telephone company will not
affect the elapsed time.
Hands-free speakerphone calls
To answer a call, press SPEAKER. To make a
call, press SPEAKER, then dial a number. During
a call, press SPEAKER to toggle between handsfree speakerphone and normal handset use. Press
OFF/CLEAR to hang up.
NOTE: If a headset is plugged into the handset, you will
not be able to use the handset speakerphone. To use
hands-free speakerphone, make sure the headset is
unplugged, then press SPEAKER to activate the
hands-free speakerphone.
11
REDIAL
555-1234
RINGER MUTE
Telephone operation
Basic operation
Last number redial
Press REDIAL/PAUSE to display the most recently
dialed numbers (up to 32 digits). Press CID/-VOLUME
or DIR /VOLUME+ repeatedly to view up to five
recently called numbers. The handset beeps twice at
the beginning or end of the list. Press OFF/CLEAR
to exit. Press PHONE/FLASH or SPEAKER to
redial any displayed number. Or press PHONE/FLASH
then REDIAL/PAUSE to dial the most recently dialed
number (up to 32 digits).
Press DELETE to delete the displayed number from
the redial memory.
Temporary ring silencing
Press OFF/CLEAR or MUTE while the telephone
is ringing to silence the ringer temporarily. This
will silence the ringer without disconnecting the
call.
The next incoming call will ring normally.
Handset locator
If the handset is misplaced, press HANDSET LOCATOR
on the telephone base. The handset will play a paging
tone for 60 seconds to help you locate the handset. To
stop the paging tone, press PHONE/FLASH, SPEAKER,
or any dial pad key (0-9, *, or #) on the handset, or press
HANDSET LOCATOR on the telephone base.
NOTES:
1. If the handset ringer is set to off (0), that handset will not
generate paging tone.
2. During a page, if you pressDuring a page, if you press OFF/CLEAR or MUTE on the
handset (see this page above), the ringer of the handset
will be silenced, but it will not cancel the page.
12
Telephone operation
Options while on calls
Volume control
Flash
Tone
Mute
Volume
Press CID/-VOLUME or DIR /VOLUME+ to adjust listen-
ing volume. Pressing CID/-VOLUME decreases the vol-
ume. Pressing DIR /VOLUME+ increases the volume.
When changing the volume level, the new setting is
saved.
NOTE: The earpiece, hands-free speakerphone and headset
listening volume are adjusted separately.
Call waiting
If you subscribe to call waiting service with your
local telephone company, there will be a beep if
there is an incoming call while you are already on a
call. Press PHONE/FLASH to put your current call
on hold and take the new call. Press PHONE/FLASH
anytime to switch back and forth between calls. For
more information on caller ID, see page 25.
Mute
Press MUTE to silence the microphone. When mute
is on, MUTE will show on the handset screen. You
will be able to hear the caller, but your caller will
not be able to hear you until you press MUTE again
and resume speaking. When mute is turned off,
MICROPHONE ON will show temporarily on the
handset screen. Mute is automatically cancelled
when you end a call.
Temporary tone dialing
If you have only dial pulse (rotary) service, you can
temporarily switch to touch tone dialing during a call
by pressing TONE/*. This can be useful when send-
ing tone signals for access to answering systems or
long distance services.
After you hang up or press PHONE/FLASH (to receive a
call waiting call), the telephone automatically returns to
dial pulse (rotary) service.
13
>
DIRECTORY
Telephone operation
Handset settings
Using the feature menu, you can change settings
to customize how the telephone works.
1. Press MENU/SELECT in idle mode to enter the
feature menu.
2. Use the CID/-VOLUME or DIR /VOLUME+ to scroll
to the feature to be changed. When scrolling
through the menu, the top menu item is always
highlighted with a > symbol.
3. Press MENU/SELECT to select the highlighted
item.
Press OFF/CLEAR to cancel an operation, back
up to the previous menu, or exit the menu display. To return to the idle mode press and hold
OFF/CLEAR.
Ringer volume
Using this menu, you can set a ring volume level
(1-6), or turn the ringer off (0). When the ringer
is turned off, the will appear on the handset
screen.
>
RINGER VOLUME
RINGER:
To adjust the RINGER VOLUME:
1. Press MENU/SELECT in idle mode to enter the
feature menu.
2. Use the CID/-VOLUME or DIR /VOLUME+ to scroll
to the RINGER VOLUME menu, press MENU/SELECT
to enter the menu when it is highlighted with a
> symbol.
3. Press the CID/-VOLUME or DIR /VOLUME+ to sam-
ple each volume level.
4. Press MENU/SELECT to save your preference and
be returned to the feature menu.
14
>
DIRECTORY
>
RINGER TONE
RINGER TONE: 1
Telephone operation
Handset settings
Press OFF/CLEAR to cancel an operation, back
up to the previous menu, or exit the menu display. To return to the idle mode press and hold
OFF/CLEAR.
Ringer tone
This feature allows you to choose one of 10 ringer
tones.
To choose a RINGER TONE:
1. Press MENU/SELECT in idle mode to enter the
feature menu.
2. Use the
to the RINGER TONE menu, press MENU/SELECT
to enter the menu when it is highlighted with a
> symbol.
3. Use the
each ringer tone.
4. Press MENU/SELECT to save your preference and
be returned to the feature menu.
CID/-VOLUME or DIR /VOLUME+
CID/-VOLUME or DIR /VOLUME+
to scroll
to sample
>
DIRECTORY
>
KEY TONE
KEY TONE: ON
Key tone
The handset is preset to beep with each key
press. If you turn off the KEY TONE, there will be
no beeps when keys are pressed.
To turn the KEY TONE on or off:
1. Press MENU/SELECT in idle mode to enter the
feature menu.
2. Use the
CID/-VOLUME or DIR /VOLUME+
to scroll
to the KEY TONE menu, press MENU/SELECT to
enter the menu when it is highlighted with a >
symbol.
3. Use the
CID/-VOLUME or DIR /VOLUME+
to select
ON or OFF.
4. Press MENU/SELECT to save the preference and
be returned to the feature menu.
15
>
DIRECTORY
>
LANGUAGE
>
ENGLISH
Telephone operation
Handset settings
Press OFF/CLEAR to cancel an operation, back
up to the previous menu, or exit the menu display. To return to the idle mode press and hold
OFF/CLEAR.
Language
In this menu, you can select the language used in all
screen displays.
To select a LANGUAGE:
1. Press MENU/SELECT in idle mode to enter the
feature menu.
2. Use the CID/-VOLUME or DIR /VOLUME+ to scroll
to the LANGUAGE menu, press MENU/SELECT
to enter the menu when it is highlighted with a
> symbol.
3. Press the CID/-VOLUME or DIR /VOLUME+ to select
ENGLISH, FRANCAIS or ESPANOL.
4. Press MENU/SELECT to save your preference and
be returned to the feature menu.
16
>
DIRECTORY
>
CLR VOICE MAIL
CLEAR: YES
Telephone operation
Handset settings
Clear voice mail indication
If you subscribe to voice mail services provided by
your local telephone company, NEW VOICE MAIL
and the icon will appear on all handset screens
when you have new voice mail.
Press OFF/CLEAR to cancel an operation, back
up to the previous menu, or exit the menu display. To return to the idle mode press and hold
OFF/CLEAR.
To manually turn off the NEW VOICE MAIL message and the icon:
1. Press MENU/SELECT in idle mode to enter the
feature menu.
2.
Use the CID/-VOLUME or DIR /VOLUME+ to scroll to
the CLR VOICE MAIL menu, press MENU/SELECT
to enter the menu when it is highlighted with a >
symbol.
3. Press MENU/SELECT.
4. Press MENU/SELECT again to remove the displayed message, or press OFF/CLEAR to exit.
This only turns off the displayed NEW VOICE MAIL
message and the icon; it does not delete your
voice mail message(s). Use this feature when the
telephone indicates there is voice mail when there
is none, or when you have accessed your voice mail
from a different telephone line (while away from
home). If there actually is a new voice mail message,
your local telephone company will continue to send
the message which turns the displayed NEW VOICE
MAIL message and the icon back on.
NOTE: Your telephone company may alert you with a
pulsing (stutter) dial tone to indicate there is a voice mail
message.
17
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