AT&T E2562 User Manual
User Manual (Part 2)
2.4 GHz Corded/Cordless
Answering System E2562
with Caller ID & Call Waiting
ATT-2562CIB-d4.qxd 12/29/2003 6:19 PM Page 1
Copyright © 2003 Advanced American Telephones. All Rights Reserved.
AT&T and the Globe Design are trademarks of AT&T Corporation.,
licensed to Advanced American Telephones.
STOP!
See page 8
for easy instructions
You must install and
charge the battery before
using the telephone
For customer service or product
information, visit our web site at
www.telephones.att.com
or call
1-800-222-3111
Please also read
Important Product Information
Enclosed in product package
Handset 1 Handset 2 Handset 3
Add new handsets to make your phone more versatile (see page 38)
Your telephone can accommodate up to eight cordless handsets. You can add new
handsets (sold separately) at any time. Up to four handsets at a time can be used.
The handset provided with your telephone is automatically registered as Handset 1.
Additional handsets will be assigned numbers in the order they are registered (2, 3, 4,
etc.) up to a maximum of eight handsets.
ATT-2562CIB-d4.qxd 12/29/2003 6:19 PM Page 2
1
Table of contents
User Manual (Part 2)
2.4 GHz
Corded/Cordless
Answering System
E2562
Getting Started
Quick reference ...................................2
Parts checklist .......................................4
Before you begin ..................................5
Telephone base installation................6
Battery installation & charging ..........8
Belt clip & accessories.........................9
Telephone Operation
Basic handset operation ...................10
Basic base operation .........................11
Options during calls ..........................12
Intercom calls & conference calls...13
Handset settings.................................14
Base settings........................................15
Phonebooks
Handset and base phonebooks.......16
New phonebook entries..................17
Phonebook search.............................18
To dial, edit or delete a listing........19
Caller ID Logs
How Caller ID works .......................20
To review Caller ID logs..................21
To dial a Caller ID entry..................22
Voice messages with Caller ID.......23
Answering System Operation
Answering system operation ..........24
Day and time announcements ........25
Outgoing announcements................26
Message playback ...............................27
Answering mode................................28
Number of rings before answer.....29
Audible message alert.......................30
Recording and playing memos ........31
Change security code .......................32
Remote access....................................33
Appendix
Display screen status icons..............34
Alert tones & indicator lights..........35
Adding new handsets ........................36
Charging spare batteries ..................37
In case of difficulty .............................38
INDEX..................................................40
Technical specifications ....................42
Spare remote access card................43
ATT-2562CIB-d4.qxd 12/29/2003 6:19 PM Page 1
2
Getting Started
Off/Clear
During a call, press to hang up.
While using menus, press to cancel an
operation, back up to the previous
menu, or exit the menu display.
Quick reference guide
Speaker
Press to activate handset speakerphone. Press again to hang up.
Softkeys
Press a softkey to select a menu item
displayed just above the key.
L1/Flash, L2/Flash
Press L1 to make or answer a call on line 1.
Press L2 to make or answer a call on line 2.
During a call, press to receive an incoming
call, if Call Waiting is activated (see page 12).
Volume
Press to adjust listening volume.
Handset
Xfer/Intercom
Press to transfer a call or initiate an
intercom conversation (see pages 10 & 13).
Redial Log
(See page 10)
Phonebook
(See page 16)
Screen menus
Item 1 Item 2 Item 3
HANDSET 1
RDL MEM
MENU
Menus
Main Menu
Play New MSG ......See page 24
Call History ............See page 20
Mailboxes................See page 24
Handset Settings ........See menu
Register ..................See page 36
Handset Settings
Ringers ..................See page 14
Low Batt Tone ........See page 14
Range Tone ............See page 14
Keypad Tone ..........See page 14
Contrast ..................See page 14
Enhanced Mode......See page 14
Rename ..................See page 14
ATT-2562CIB-d4.qxd 12/29/2003 6:19 PM Page 2
Answering system controls (see pages 24-33)
ON/OFF ..................Press, then select mailbox to turn on or off (L1 or L2)
RECORD ................Press to record a memo or outgoing announcement
DELETE ..................Press to delete message currently playing
MAILBOX LINE 1....Press to play or stop playing Mailbox 1 messages
MAILBOX LINE 2....Press to play or stop playing Mailbox 2 messages
REPEAT..................Press to repeat; press twice to hear previous message
SKIP ........................Press to hear next message
3
Getting Started
Quick reference guide
Telephone function keys (see pages 11-15)
SOFTKEYS ............Press to select menu item displayed just above the key
CLEAR ....................Press to exit current menu or clear an entry
INTERCOM/
TRANSFER ............Press to begin intercom call or transfer external call
MUTE ......................Press to silence microphone; press again to resume
FLASH ....................During a call, press to receive an incoming call, if
Call Waiting is activated
VOLUME ................Press to adjust speakerphone listening volume
HEADSET ..............Press to activate headset
L1 ............................Press, then lift handset to make or answer a call on line 1
L2 ............................Press, then lift handset to make or answer a call on line 2
SPEAKERPHONE ..Press to turn speakerphone on or off (begin or end a call)
Base/Speakerphone
Answering
system
controls
Telephone
function keys
Item 1 Item 2 Item 3
ATT-2562CIB-d4.qxd 12/29/2003 6:20 PM Page 3
4
Getting Started
Parts checklist
Remember to save your sales receipt and original packaging in case you ever need to
ship your telephone for warranty service. Check to make sure the telephone package
includes the following:
Telephone baseBase handset
Cordless
handset
Base
power
adapter
Charger
power
adapter
Belt clip
Battery
compartment
cover
Battery pack
Telephone line cords (2)
Handset charger
Handset cord
ATT-2562CIB-d4.qxd 12/29/2003 6:20 PM Page 4
5
Getting Started
Before you begin
About Caller Identification
Caller ID with Call Waiting features in
this telephone let you see who’s calling
before you answer the phone, even
when you’re on another call. These
features require services provided by
your local telephone company.
Contact your telephone service
provider if:
• You have both Caller ID and Call
Waiting, but as separate services
(you may need combined service)
• You have only Caller ID service, or
only Call Waiting service
• You don’t subscribe to any Caller
ID or Call Waiting services.
You can use this phone with regular
Caller ID service, and you can use its
other features without subscribing to
either Caller ID or combined Caller ID
with Call Waiting service. There may
be fees for these services, and they
may not be available in all areas.
Caller ID features will work only if
both you and the caller are in areas
offering Caller ID service, and if both
telephone companies use compatible
equipment.
See Caller ID Operation, beginning on
page 20, for more details about how
these features work.
Telephone operating range
This cordless telephone operates with
the maximum power allowed by the
Federal Communications Commission
(FCC). Even so, this handset and base
can communicate over only a certain
distance — which can vary with the
locations of the base and handset, the
weather, and the construction of your
home or office. For best performance,
install the telephone base away from
electronic equipment, such as personal
computers, television sets or
microwave ovens
If you receive a call while you are
out of range, the handset might not
ring — or if it does ring, the call might
not connect when you press L1/L2.
Move closer to the base, then press
L1/L2 to answer the call.
If you move out of range during a
phone conversation, you might hear
noise or interference. To improve
reception, move closer to the base.
If you move out of range without
pressing OFF, your phone will be left
“off the hook.” To hang up properly,
walk back toward the telephone base,
periodically pressing OFF until the call
is disconnected.
ATT-2562CIB-d4.qxd 12/29/2003 6:20 PM Page 5
6
Getting Started
Telephone base installation (2-line jack)
If you have a 2-line jack, install the base as shown below. Choose a location away
from electronic equipment, such as personal computers, television sets or microwave
ovens. Avoid excessive heat, cold, dust or moisture.
Plug base power cord transformer into electrical outlet
Connect the black line cord to jack labeled LINE1/L1+L2
NOTE:
Use only the power
cord supplied with this product.
If you need a replacement, call
1 800 222–3111.
Be sure to use an electrical outlet
not controlled by a wall switch.
Connect handset cord to corded handset
Line 1 + Line 2
Line identification
To identify phone lines, press SPEAKERPHONE,
then call one of your telephone numbers. If you
hear a busy signal, Line 1 is the number you
called. If Line 2 rings, it is the number you called.
ATT-2562CIB-d4.qxd 12/29/2003 6:20 PM Page 6
7
Getting Started
Telephone base installation (separate line jacks)
If you have separate jacks for each line, install the base as shown below. Choose a
location away from electronic equipment, such as personal computers, television sets
or microwave ovens. Avoid excessive heat, cold, dust or moisture.
Plug base power cord transformer into electrical outlet
Connect black line cord to jack labeled LINE 2
Line 1 Line 2
Connect clear line cord to jack labeled LINE 1
NOTE:
Use only the power
cord supplied with this product.
If you need a replacement, call
1 800 222–3111.
Be sure to use an electrical outlet
not controlled by a wall switch.
Line identification
To identify phone lines, press SPEAKERPHONE,
then call one of your telephone numbers. If you
hear a busy signal, Line 1 is the number you called.
If Line 2 rings, it is the number you called.
Connect handset cord to base handset
ATT-2562CIB-d4.qxd 12/29/2003 6:20 PM Page 7
8
Getting Started
LOW BATTERY
RDL MEMMENU
Battery & charger installation
After installation, place the handset in the charger and allow the battery to charge for 12
hours before use. You can keep the battery charged by returning the handset to the charger
after each use. When battery power is fully depleted, a full recharge takes about 8 hours.
Press coin into slot on
base of handset to
release latch, then
remove cover
Insert supplied
battery
Place handset in charger for
12 hours before first use
Low battery indicator
Return handset to charger when this
symbol flashes. (Handset will beep
when battery is low.)
Caution: Use only supplied
rechargeable battery.
DID YOU KNOW?
An optional spare battery can be kept charged in
the base, for quick replacement when the
handset battery becomes depleted (see page 37).
Insert top
tab first
Press down to
click in place
Plug power cord into jack on underside of charger, then plug transformer
into electrical outlet
ATT-2562CIB-d4.qxd 12/29/2003 6:21 PM Page 8
9
Getting Started
Belt clip & accessories
Install belt clip as shown below if desired.
For hands-free telephone conversations, you can use any industry standard 2.5 mm
headset (purchased separately). For best results use an AT&T 2.5 mm headset.
Snap belt clip into notches on
side of handset. Rotate and pull
to remove.
Plug 2.5 mm headset into jack
on side of handset or base
Use DATA jack at back of phone to
connect fax or modem if desired (data
port uses Line 2 only)
ATT-2562CIB-d4.qxd 12/29/2003 6:21 PM Page 9
10
Telephone Operation
Basic handset operation
Making and answering calls
To answer an incoming call, press L1 or L2. Press L1 or
L2 to make a call on line 1 or line 2, then dial a number.
Press OFF to hang up. To preview before dialing, enter
numbers first, then press L1/L2 to dial. Press CLEAR to
make corrections as you enter numbers.
Hands-free speakerphone calls
To answer a call, press SPEAKER. To make a call, press
SPEAKER, then dial a number. During a call you can
press SPEAKER to toggle between hands-free speakerphone and normal handset use. Press OFF to hang up.
Last number redial
Press RDL to view the last 5 numbers called (up to 32
digits each). Use the ^V buttons to select a number,
then press L1/L2 to dial. Press SELECT then ERASE to
delete this number from the redial memory, or SAVE to
copy the number into your phonebook.
Hold and mute
Press HOLD to place a call on hold. Press L1/L2 (or
L1/L2, then SPEAKER) to resume the call.
Press MUTE to silence the microphone. You will be able
to hear, but your caller will not be able to hear you
until you press MUTE again to resume speaking.
Call transfer
During a conversation you can transfer the call to the
base or to another handset.
Press XFER to display a list of sets. Use the ^V
buttons to highlight the set you want, then press OK to
transfer the call to the remote set.
To announce your call, press HOLD before you press
XFER. When the recipient presses INTERCOM to
answer, you can talk privately. After you (or the
recipient) press INTERCOM to end the intercom call, the
recipient can answer the transferred call.
HANDSET 1
RDL MEM
MENU
VOL MUTEHOLD
HANDSET2 2
BASE 0
HANDSET3 3
^ V
OK
H
ATT-2562CIB-d4.qxd 12/29/2003 6:21 PM Page 10
11
Telephone Operation
Basic base operation
Making and answering calls
To answer a call, lift the base handset, press SPEAKER-
PHONE, or press HEADSET (if a headset is connected).
To make a call, lift the base handset, press SPEAKER-
PHONE or press HEADSET, then dial a number.
To choose a line, press L1 or L2, then lift the base
handset, press SPEAKERPHONE or press HEADSET,
then dial a number.
To preview numbers before dialing, enter numbers first,
then press SPEAKERPHONE or HEADSET to dial. Press
CLEAR to make corrections as you enter numbers.
To hang up, replace the base handset, press SPEAKER-
PHONE or press HEADSET.
Last number redial
Press RDL to view the last 5 numbers called (up to 32
digits each). Use the ^V buttons to select a number,
then press L1/L2+SPEAKERPHONE to dial. Press SELECT
then ERASE to delete this number from the redial
memory, or SAVE to copy it into your phonebook.
Hold and mute
Press HOLD to place a call on hold. Press L1/L2, then
SPEAKERPHONE or HEADSET to resume the call.
Press MUTE to silence the microphone. You will be able
to hear, but your caller will not be able to hear you
until you press MUTE again to resume speaking.
Call transfer
During a conversation you can transfer the call to a handset.
Press TRANSFER to display a list of sets. Use the ^V
buttons to highlight the set you want, then press OK to
transfer the call to the remote set.
To announce your call, press HOLD before you press
TRANSFER. When the recipient presses INTERCOM to
answer, you can talk privately. After you (or the
recipient) press INTERCOM to end the intercom call, the
recipient can answer the transferred call.
Volume
Speakerphone
BASE
RDL MEMMENU
HANDSET2 2
HANDSET1 1
HANDSET3 3
^ V
OK
VOL MUTEHOLD
H
ATT-2562CIB-d4.qxd 12/29/2003 6:22 PM Page 11
12
Telephone Operation
Options while on calls
To adjust volume
Press VOLUME buttons on the handset or the base to
adjust listening volume. Each button press raises or
lowers volume by one level. Press OK to save the
current setting for future calls.
Call waiting
If you have Call Waiting service, you will hear a beep if
someone calls while you are already on a call. Press the
FLASH button for the line in use to put your current call
on hold and take the new call. You can press FLASH at
any time to switch back and forth between calls.
Ring silencing
Press OFF while the phone is ringing to silence the ringer.
You can still answer, or let the caller leave a message.
Switching between lines
During a handset call, if you answer an incoming call on
another line, the line previously in use will be placed on
hold. You can press L1/L2 at any time to switch to the
call on the other line without dropping either call.
During a base call, you must press HOLD before making
or answering a call on another line. Example:
1 Make or answer a call, then press HOLD.
2 Press L1 or L2 to select the unused line, then
depress the switchhook or press SPEAKERPHONE to
make or answer a call on the other line.
4 To return to the first call, hang up, press L1 or L2 to
select the original line, then pick up the base handset
or press SPEAKERPHONE.
Temporary tone dialing
If you have dial pulse (rotary) service, you can switch to
touch tone dialing during a call by pressing *. This
can be useful if you need to send tone signals for access
to answering systems or long-distance services.
Volume
Line 1
Flash
Tone
Line 2
Flash
Flash
Volume
Tone
ATT-2562CIB-d4.qxd 12/29/2003 6:22 PM Page 12
13
Telephone Operation
Intercom calls & conference calls
Intercom calls
Press the INTERCOM button at a handset or at the base.
Scroll down to select a station, or select GLOBAL PAGE
to page all stations. Press OK to page the selected station.
To answer an intercom page at the handset, press
INTERCOM. At the base, lift the handset or press
SPEAKERPHONE.
When your intercom call is finished, press OFF at the
handset (or SPEAKERPHONE at the base) to end the call.
Handling incoming calls
During an intercom call, you will hear a beep to alert
you if there is an incoming call. You have two options:
• Press L1/L2 at the handset (or SPEAKERPHONE at
the base) to answer the outside call and conference
it in with your existing intercom conversation.
• Press INTERCOM to terminate the intercom
conversation, then answer the outside call (see
pages 10-11).
3-way conference calls
During a call, someone at another station (base or handset) can press L1/L2 to join in the conversation.
You can also use both outside lines at the same time to
set up a three-way conference call.
1 Make or answer a call.
2 Press HOLD.
3 Make a call on the other line.
4 When the call is answered, press CONF.
• To drop line 1, press DROP LINE 1, then press OK.
• To drop line 2, press DROP LINE 2, then press OK.
• To end a conference call, press DROP BOTH LINES,
then press OK.
Press INTERCOM
Select station to page
HANDSET2 2
BASE 0
HANDSET3 3
GLOBAL PAGE *
^ V
OK
ATT-2562CIB-d4.qxd 12/29/2003 6:22 PM Page 13
14
Telephone Operation
Handset settings
Ringers
At this menu you can set default ring volumes, or turn the
ringer off. You can also select one of six call melodies.
Settings are selectable for the intercom and each line.
Follow the menu instructions to select the volume and
melody you prefer, then press OK or SAVE to confirm.
Low battery tone
The handset is factory programmed to alert you with a
tone when the battery is low and needs recharging.
Press ON or OFF, then press OK to confirm.
Out-of-range tone
The handset is factory programmed to alert you with a
tone when the handset is too far from the base. Press
ON or OFF, then press OK to confirm.
Keypad tone
The handset is factory programmed to beep at each
keypress. Press ON or OFF, then press OK to confirm.
Contrast
At this menu you can adjust screen contrast to one of 16
levels. Use the <> buttons to select the level you prefer,
then press OK to confirm.
Enhanced mode
Use the ^V buttons to select On, Off or Auto, then
press OK to confirm. When on, this mode may improve
sound quality and range, but will use more battery
power. In Auto mode, the handset switches to Enhanced
Mode when reception is poor.
Rename
Select Rename to change the name (up to 14 letters) that
identifies your handset in all Intercom/Transfer menus
(see page 17 to enter letters). Press SAVE to confirm.
HANDSET 1
RDL MEMMENU
MAILBOXES
CALL HISTORY
HANDSET SETTINGS
REGISTER
^ V
OK
LOW BATT TONE
RINGERS
RANGE TONE
KEYPAD TONE
^ V
SET
RANGE TONE
LOW BATT TONE
KEYPAD TONE
CONTRAST
^ V
SET
Select MENU
Select HANDSET SETTINGS
Scroll to choose desired item
Press SET to select
ATT-2562CIB-d4.qxd 12/29/2003 6:22 PM Page 14
15
Telephone Operation
Base settings
Ringers
At this menu you can set default ring volumes, or turn the
ringer off. You can also select one of six call melodies.
Settings are selectable for the intercom and each line.
Follow the menu instructions to select the volume and
melody you prefer, then press OK or SAVE to confirm.
Call screening
Call screening lets you hear messages as callers leave
them. Press ON or OFF, then press OK to confirm.
Set pulse/tone
Factory default setting for both lines is TONE. Change this
to PULSE only if you do not have touch-tone dialing service (select line, select TONE or PULSE, then press OK).
Keypad tone
The handset is factory programmed to beep at each
keypress. Press ON or OFF, then press OK to confirm.
Contrast
At this menu you can adjust screen contrast to one of 16
levels. Use the <> buttons to select the level you prefer,
then press OK to confirm.
Enhanced mode
Use the ^V buttons to select On, Off or Auto for all
handsets, then press OK to confirm. When on, this
mode may improve sound quality and range, but will use
more battery power. In Auto mode, handsets switch to
Enhanced Mode when reception is poor.
Rename
Select Rename to change the name (up to 14 letters) that
identifies your handset in all Intercom/Transfer menus
(see page 17 to enter letters). Press SAVE to confirm.
Deregister all
Use this option with caution. It will make all handsets
unusable until each has been re-registered (see page 36).
BASE
RDL MEMMENU
MAILBOXES
CALL HISTORY
SETUP BASE
DISPLAY BASE ID
^ V
OK
CALL SCREENING
RINGERS
SET PULSE/TONE
KEYPAD TONE
^ V
OK
ENHANCED MODE
CONTRAST
RENAME
DEREGISTER ALL
^ V
OK
Select MENU
Select SETUP BASE
Scroll to choose desired item
Press OK to select
ATT-2562CIB-d4.qxd 12/29/2003 6:23 PM Page 15
16
Phonebooks
Handset and base phonebooks
There are separate phonebook directories in the handset and the base.
Each phonebook can store up to 50 entries. Each entry
can contain a number up to 32 digits, and a name up to
16 letters long. A convenient search feature can help
you find and dial numbers quickly (see page 18).
The procedure for entering, editing and dialing phonebook entries is the same for both the handset and the
base.
Timeouts and error tones
If you pause for too long while making an entry the procedure will time out and you will have to begin again.
If all memory locations are in use, an error tone will
sound when you attempt to enter a new number. This
means the memory is full, and you will not be able to
store a new number until you delete an existing one.
PAT JOHNSON
123-456-7890
^ V
EDIT
Handset: 50 entries
Base: 50 entries
ATT-2562CIB-d4.qxd 12/29/2003 6:23 PM Page 16
17
Phonebooks
555-1234
PAUSE MEMMENU
ENTRY HAS BEEN
STORED
RDL MEMMENU
ENTER NAME
PAT WILLIAMS
CLR>SAVE
Enter number, then press MEM
Enter name, then press SAVE
New phonebook entries
To enter a number
Use the dial pad to enter up to 32 digits. When the
number is complete, press MEM.
• Press CLEAR to erase numbers if you make a mistake.
• Press PAUSE to enter a dialing pause.
To enter a name
Press dial pad buttons once for the first letter, twice for
the second, three times for the third. Continue for
lower-case letters. To enter a number, continue pressing the button until the number appears.
The cursor moves to the right when you press another
dial pad button. Press > twice to enter a space.
• Press CLR to erase letters if you make a mistake.
• Press 1 repeatedly to enter an ampersand (&),
apostrophe ('), comma (,) period (.), or digit 1.
• Press # to enter a pound sign (#).
• Press * to enter an asterisk (*).
Storing the entry
Press SAVE to store your new phonebook entry. To
change it later, see page 19.
Press once to enter “A” (4 times for “a”)
Press twice to enter “B” (5 times for “b”)
Press 3 times
to enter “C” (6 times for “c”)
Press 7 times to enter “2”
2
ATT-2562CIB-d4.qxd 12/29/2003 6:23 PM Page 17
Loading...