AT&T E1128B, E2728B User Manual
User Manual
2.4 GHz Cordless
Telephone/Answering
System E2728B/E1128B
with Caller ID & Call Waiting
14
Congratulations on your purchase
of this AT&T product.
Before using this telephone system, you must
read Important Safety Instructions
on pages 45 to 47 of this manual.
NEED HELP?
Our representatives are here
to help you with any questions concerning the
operation of this product, available accessories,
or any other related issues.
Call Toll Free
1 (800) 222-3111
In Canada, Call
1 (866) 288-4268
or visit our website at
www.telephones.att.com
Model No.: AT&T E2728B/E1128B
Product Name: 2.4 GHz Cordless Telephone/Answering System
Serial No.: SN:
(found on the bottom of the telephone base)
Purchase Date:
Place of Purchase:
IMPORTANT
Information about Caller ID with Call Waiting
This product has a Caller ID with Call Waiting feature that works with
service from your local phone service provider.
Caller ID with Call Waiting lets you see who is calling before you
answer the phone, even when you’re on another call.
You may need to change your phone service to use this
feature. Contact your phone service provider if:
• You have both Caller ID and Call Waiting, but as separate services
(you may need combined service).
• You have only Caller ID service, or only Call Waiting service.
• You don’t subscribe to any Caller ID or Call Waiting services.
You can use this product with regular Caller ID service, and you can use
this product’s other features without subscribing to either Caller ID or
combined Caller ID with Call Waiting service.
There are fees for Caller ID services, and they may not be available in
all areas.
Depending on your service, you may see the caller’s number, or the caller’s name and
number. This product can provide information only if both you and the caller are in areas
offering Caller ID service, and if both telephone companies use compatible equipment.
The time and date are sent by the service provider along with the call information.
Copyright © 2006 Advanced American Telephones. All Rights Reserved.
AT&T and the Globe Design are trademarks of AT&T Corp.,
licensed to Advanced American Telephones.
You must install and
charge the battery before
using the telephone.
For customer service or product
information, visit our web site at
STOP!
See page 7
for easy instructions.
www.telephones.att.com
or call 1-800-222-3111.
In Canada, call
• Use only Replacement Battery 3301 (SKU 91076. Part Number 80-5071-00-00).
• Do not dispose of the battery in a fire. Like other batteries of this type, it could explode
if burned. Check with local codes for special disposal instructions.
• Do not open or mutilate the battery. Released electrolyte is corrosive and may cause
damage to the eyes or skin. It may be toxic if swallowed.
• Exercise care in handling batteries in order not to create a short circuit, do not allow
conductive materials such as rings, bracelets, or keys to touch the battery. The battery
or conductor may overheat and cause harm.
• Charge the battery provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual.
• Observe proper polarity orientation between the battery and battery charger.
Do not disassemble your telephone. There are no user-serviceable parts inside. Refer for
servicing to qualified service personnel.
1-866-288-4268.
CAUTION: To reduce the risk of fire or injury to persons or damage to the telephone, read and follow these instructions carefully:
User Manual
2.4 GHz Cordless
Telephone / Answering
System E2728B/E1128B
with Caller ID & Call Waiting
Table of contents
Getting Started
Quick reference guide ........................2
Parts checklist ......................................4
Before you begin .................................. 5
Telephone base installation ................ 6
Battery installation & charging ..........7
Wall mounting ......................................8
Belt clip & optional headset ....................9
Telephone Operation
Cordless handset programming .....10
Basic cordless handset operation ..12
Base operation ................................... 13
Options while on calls ......................14
Call transfer ........................................15
Directory
Directory ............................................. 16
Speed dialing ....................................... 17
Entering names into directory ........18
Entering numbers into directory ...19
Directory search ................................20
Changing directory entries .............. 21
Caller ID Operation
How caller ID works ........................22
About names ......................................23
To review your call log .....................24
To dial a call log entry .......................25
14
To delete call log entries ..................26
To add entries to phone directory ..27
Answering System Operation
Message capacity ................................28
Day and time announcements ........29
Outgoing announcements ................30
Announcement Only mode .............31
Changing feature options ................. 32
Message playback ...............................33
Recording and playing memos ........34
Message window displays .................35
Remote access ...................................36
Appendix
Display screen messages, lights and
tones ......................................................... 37
Troubleshooting ................................. 39
Important Safety Instructions ......... 45
FCC Part 68 and ACTA ..................48
FCC Part 15 ......................................49
Limited warranty ...............................50
Technical specifications .....................53
Index ..................................................... 54
Remote access wallet card ..............55
1
Getting Started
Quick reference guide
Cordless Handset
02 MISSED CALLS
--1--
8/12 10:06
Handset number
Date
AM
Time
PHONE/FLASH
Press to make or answer a call.
During a call, press to receive an incoming
call if Call Waiting is activated (see page 14).
CID V
While in menus, press to scoll down.
When phone is not in use, press to display
call log entries (see page 24).
While entering names or numbers, press to
delete last character entered.
^DIR
While in menus, press to scoll up.
When phone is not in use, press to display
directory entries (see page 20).
While entering names, press to advance the
cursor to the next space.
SPEAKER
Press to activate cordless
handset speakerphone.
Press again to resume
normal cordless handset use
(see page 12).
CHAN/DEL
During a call, press to switch to another
channel if the call is noisy or unclear (see
page 14).
Press to delete displayed Caller ID entry
(see page 26).
While phone is not in use, press and hold to
delete all Caller ID entries (see page 26).
MENU /SEL
TRANSFER
MUTE
CHAN
MENU/SEL/TRANSFER
Press to display menu, or to store a
programming option (see pages 10-11).
During a call, press to transfer a call
(see page 15).
OFF
During a call, press to hang up.
During programming, press to exit
without making changes (see pages
10-11).
MUTE
During a call, press to mute microphone
(see page 14).
REDIAL
REDIAL/PAUSE
Press to display last number called (see
page 12).
While dialing or entering numbers into
your directory, press to insert a 4-second dialing pause (see page 19).
2
Getting Started
Quick reference guide
Telephone Base
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CHARGE/IN USE
Flashes when one of the cordless handsets is in use.
On steady when the cordless handset is properly positioned to
charge in the base.
Flashes during an incoming call’s ringing.
Answering System Controls (see pages 28-36 )
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ANSWER ON/OFF .....Press to turn answering system on or off.
DELETE ......................Press to delete a message during playback. Press and hold to
TIME/SET ...................Press to review or set the answering system clock.
SETUP ........................Press to review or change an outgoing announcement.
Press again to review or change answering system options.
CHANGE ....................Press to change a setup option.
REC/MEMO ................Press to record a memo.
3
HANDSET LOCATOR
Press to page the cordless handsets. Press again,
press OFF on cordless handset, or place cordless
handset in the base or charger to cancel the page.
14
Press to play or stop playing messages.
delete all old messages when idle.
Getting StartedGetting Started
Parts checklist
Save your sales receipt and original packaging in case you need to ship your telephone
for warranty service.
14
Telephone base
Power adapters
Cordless handset chargers
Wall mount bracket
MENU/SEL
TRANSFER
MUTE
REDIAL
CHAN
Cordless handsets
MENU/SEL
TRANSFER
MUTE
REDIAL
CHAN
Belt clips
Battery Packs
MENU/SEL
TRANSFER
MUTE
REDIAL
CHAN
Telephone line cord
Battery compartment doors
4
4
Getting StartedGetting Started
Before you begin
Caller ID and Call Waiting
Caller ID with Call Waiting features in
this telephone let you see who's calling before you answer the phone, even
when you're on another call. These
features require services provided by
your local telephone company.
Contact your telephone service provider if:
• you have both Caller ID and Call
Waiting, but as separate services
(you may need combined service),
• you have only Caller ID service, or
only Call Waiting service, or
• you currently do not have any
Caller ID or Call Waiting services.
You can use this telephone with regular Caller ID service, and you can use
its other features without subscribing
to either Caller ID or combined Caller
ID with Call Waiting service. There
may be fees for these services, and
they may not be available in all areas.
Caller ID features will work only if
both you and the caller are in areas
offering Caller ID service, and if both
telephone companies use compatible
equipment.
See Caller ID Operation on page 22
for more details about how these features work.
Battery Pack for Cordless
Handset
Use only the supplied rechargeable
battery pack or AT&T replacement
battery model 3301 (SKU 91076. Part
Number 80-5071-00-00).
Telephone Operating Range
The cordless telephone handset operates with the maximum power allowed
by the Federal Communications
Commission (FCC). This cordless
handset and the telephone base unit
can communicate over only a certain
distance - which can vary with the
locations of the base unit and the
cordless handset, the weather, and the
construction of your home or office.
If there is an incoming call but the
cordless handset is out of range, the
cordless handset might not ring - or if
it does ring, the call might not connect
well when
closer to the base, then press
PHONE is pressed. Move
PHONE
to answer the call.
If you move out of range during a telephone conversation, you might hear
noise or interference from the cordless handset. To improve reception,
move closer to the telephone base
unit.
If you move out of range without
pressing
OFF, your telephone will be
left "off the hook" and the line will be
busy. To hang up properly, walk back
toward the telephone base unit while
periodically pressing OFF until the call
is disconnected.
If you experience noise or interference
while on a call, press the CHAN button
until you find a clearer channel.
5
Getting Started
Getting Started
Telephone base installation
Install the telephone base as shown below. Choose a location in a central location
within the home and:
• Away from any other cordless (wireless) device such as cordless telephones, 802.11
wireless router (for example, WiFi).
• Away from other electronic equipment, microwave oven, television, computer, etc.
• If you need to install your phone within the same room as other cordless phones or
wireless products, you may need to select a different channel for your router and or
change the channel on your phone’s handsets (see page 14).
Plug the larger power adapter
into an electrical outlet not controlled by a wall switch.
Plug the telephone
line cord into telephone jack.
NOTE: Use only the power adapter supplied with this product. If you need a replacement, call 1-800-222-3111. In
Canada, call 1-866-288-4268. Be sure to use an electrical outlet not controlled by a wall switch.
6
6
Getting Started
Getting Started
Battery installation & charging
After battery installation, place the cordless handset in the base or charger and allow
to charge for at least 16 hours before use. You can keep the battery charged by returning the cordless handset to the base or charger after each use. When the battery is fully
depleted, a recharge takes about 16 hours. The talk time on a fully charged battery is about
four hours depending on environmental conditions, and the standby time is approximately
five days. Actual battery life will depend on usage conditions, and age of battery.
BATTERY LOW
--1--
AM
Slide the battery door up
to close.
Place cordless handset in base
or charger to charge for at least
16 hours before first use.
Press down on tab to
open the battery door.
Plug charger power
adapter into jack on
underside of charger,
then plug adapter into
electrical outlet.
0 8/12 10:06
Low battery indicator.
Return cordless handset to base
or charger to recharge when this
symbol flashes.
(When in use the cordless handset
will beep when battery is low).
Plug the battery pack
connector securely
into the plug inside
the cordless handset
battery compartment,
matching the colorcoded label. Then
place battery pack
into compartment.
Caution: Use only the supplied
rechargeable battery or AT&T replacement battery model 3301 (SKU 91076,
Part Number 80-5071-00-00).
14
7
7
Getting Started
Getting Started
Wall mounting
The base can be installed on any standard phone outlet as shown below. Choose a location in a central location within the home, away from electronic equipment such as personal computers, computer routers, television sets or microwave ovens. Avoid excessive
heat, cold, dust or moisture.
1) Connect telephone line cord and AC
power cord to telephone jack and wall
jacks, as shown on
page 6.
2) Install wall mount bracket onto set. First
put the two front wall-mount-bracket tabs
into the front notches on bottom of telephone base, then squeeze the rear tabs of
the wall mount bracket as you insert them
into the rear notches on the bottom of the
telephone base.
NOTE: To disassemble the wall
mount bracket, squeeze the rear
tabs while lifting up the wall mount bracket
back and away from the telephone base.
Plug power adapter
into electrical outlet.
3) Position the wallmount bracket over the
wall-outlet mounting
pegs, and press and
slide the wall-mount
bracket down firmly so it
is held securely on the
outlet mounting pegs.
Plug telephone line
cord into telephone cord
wall jack.
8
8
Getting Started
Getting Started
Belt clip & optional headset
Snap belt clip into notches on
side of cordless handset. Rotate
and pull to remove.
For hands-free telephone conversations, you can use any industry standard 2.5 mm
headset (purchased separately). For best results, use an AT&T 2.5 mm headset.
MUTE
MENU/SEL
TRANSFER
Plug 2.5 mm headset
into jack on side of
cordless handset
(beneath small rubber
cap).
REDIAL
CHAN
9
9
MENU/SEL
TRANSFER
MUTE
REDIAL
CHAN
RINGER: 1
RINGER VOL: 2
DATE/TIME
1/01 12:00
AM
Telephone Operation
Telephone Operation
Cordless handset programming
Each cordless handset operates as an individual unit.
The ringer sound, ringer volume, date/time, dial mode
and language must be programmed separately for each
cordless handset. Follow the steps below to program
the cordless handset. To stop at any time, press
Choose cordless handset ringer sound
1. Press MENU to begin programming.
2. Press ^ or V until the screen displays
and the current setting.
3. Press SELECT to start changing current setting.
4. Press ^ or V to display 1, 2, 3, or 4. You will hear
a sample of each ringer sound.
5. Press SELECT to choose displayed ringer sound and
exit.
Choose cordless handset ringer volume
1. Press MENU to begin programming.
2. Press ^ or V until the screen displays
VOLUME
.
3. Press SELECT to start changing current setting.
4. Press ^ or V to display 1, 2, 3, or OFF. You will
hear a sample of each ringer volume.
5. Press SELECT to choose displayed ringer volume and
exit.
NOTE: If the cordless handset ringer is turned off, the screen will display
RINGER OFF when the cordless handset is idle (not in use). If there are
any un-reviewed calls, the screen will display XX MISSED CALLS instead of
RINGER OFF.
Set cordless handset display date and time
1. Press
2. Press
3. Press
MENU to begin programming.
^ or V until the screen displays
TIME
.
SELECT to view or change date and time.
4. Press ^ or V to start changing month in the date
and time line at the bottom of the display, then press
SELECT.
5. Repeat Step 4 to set day, hour, minute, and AM/PM.
6. Press SELECT to save selection and exit.
NOTE: You can choose to set the time manually, or you can allow it to be
set automatically with incoming Caller ID information. The time will be set
automatically only if you subscribe to Caller ID service provided by your
local telephone company (see page 5). The date and time for the answering
machine need to be set separately (see page 29).
10
OFF.
RINGER:
RINGER
DATE/
DIAL MODE: TONE
MESSAGE WAITING
CLEAR? YES
Telephone Operation
Cordless handset programming
Choose dial mode
The dial mode defaults to TONE. If you do not have
touch tone service, you’ll need to change the setting to
pulse by following these steps:
1. Press
2. Press
3. Press SELECT to start changing current setting.
4. Press
5. Press
Clear Voice Mail (for all cordless handsets)
If you subscribe to voice mail service provided by your
local telephone company, you will be alerted to new
voice mail messages in two ways. When you press
PHONE, the dial tone will toggle on and off (stutter
tone) and you will receive a text message on all cordless handsets. To manually remove the stutter tone and
MESSAGE WAITING message on all cordless handset
screens:
• Press MENU.
• Press ^ or V until the screen displays MESSAGE
• Press SELECT then ^ or V to choose YES.
• Press SELECT to select YES and exit.
MENU to begin programming.
^ or V until the screen displays
: and the current setting.
MODE
DIAL
^ or V to display TONE or PULSE.
SELECT to choose displayed dial mode and
exit.
WAITING.
NOTE: This only turns off the displayed message on all cordless handset
screens; it does not delete your voice mail message(s). Use this feature
when the phone indicates there is voice mail when you have none or you
have accessed your voice mail from a different phone line (while away from
home). If there actually is a new voice mail message, your local telephone
company will continue to send the message which turns the display mes-
sage back on.
LANGUAGE
Choose cordless handset display language
Your phone will default to English handset screen displays. If you wish to change them to Spanish, follow
these steps:
1. Press
MENU to begin programming.
2. Press ^ or V until the screen displays
LANGUAGE
.
3. Press SELECT to start changing current setting.
4. Press ^ or V to display ENGLISH or ESPANOL .
5. Press SELECT to choose displayed language and exit.
11
MENU/SEL
TRANSFER
MUTE
REDIAL
CHAN
NOTES:
1. Only one cordless handset can
be on a call at a time. If another
cordless handset attempts to join a call,
its screen will display OTHER HANDSET
ON and then OR OUT OF RANGE.
2. Use the speakerphone feature if more
than one person in your household
wishes to be on an active call at the same
time. Or, use the call transfer feature (see
page 15) to transfer an active call from
one system handset to another.
Telephone Operation
Telephone Operation
Basic cordless handset operation
Making and answering calls
To answer an incoming call, press
or any dial pad key). To make a call, press
SPEAKER, then dial a number. Press OFF or place the
cordless handset back in the base or charger to hang up.
To preview numbers before dialing, enter numbers first,
then press
PHONE or SPEAKER to dial. Press V at any
time to make corrections as you are entering numbers.
The screen displays the elapsed time as you talk (in
hours, minutes and seconds).
NOTE: The elapsed time format is in minutes and seconds “MM:SS”
until one hour has elapsed, then it will change to hours, minutes and
seconds “H:MM:SS”.
Pressing FLASH to access service from your local telephone service provider
will not affect the elapsed time. The elapsed time will not be carried over to the
other cordless handset on a transferred call.
Hands-free speakerphone calls
To answer a call, press SPEAKER. To make a call, press
SPEAKER, then dial a number. During a call you can press
SPEAKER to toggle between hands-free speakerphone
and normal cordless handset use. Press OFF to hang up.
PHONE (or SPEAKER,
PHONE or
12345678901
MENU/SEL
TRANSFER
MUTE
REDIAL
CHAN
NOTE: This will only turn off the
cordless handset ringer temporarily
that the OFF key was pressed on. Other
cordless handsets and telephone base
will continue to ring normally.
Redial
Last number redial
Press REDIAL on the cordless handset to display the
last number called (up to 32 digits). To dial the number
displayed, press PHONE or SPEAKER. Or, after pressing
PHONE or SPEAKER, press REDIAL to call the last num-
ber dialed.
To delete this number, press REDIAL twice when the
phone is not in use. This will clear the redial memory
and leave it blank.
Temporary ringer silencing
OFF while the phone is ringing to temporarily turn
Press
off the ringer. The next phone call will ring normally. You
can answer the call or let the caller leave a message.
This will silence the ringer without disconnecting the call.
If your answering system is on, the caller will be asked to
leave a message.
12
12
Telephone Operation
Telephone Operation
Base operation
Handset Locator
Press to page all cordless handsets for up to 60 seconds.
Press again, press
less handset in the base to cancel the page.
14
NOTE: Pressing OFF on any cordless handset will cancel the page on that
cordless handset, but will not cancel the page.
NOTE: If one of the cordless handsets is charging in the base, pressing
HANDSET LOCATOR does not generate a paging tone.
NOTE: Placing the cordless handset in the base or charger will cancel the
page on that cordless handset, but will not cancel the page.
OFF on cordless handset, or place cord-
13
13
Flash
Tone
Mute
MUTE
MENU/SEL
TRANSFER
REDIAL
CHAN
Channel
V^
Volume
Telephone Operation
Telephone Operation
Options while on calls
Volume control
While on a call, press the
less handset to adjust listening volume. To adjust the
speakerphone listening volume, press SPEAKER, then
press the VOLUME buttons.
Call waiting
If you have Call Waiting service, you will hear a beep
if someone calls while you are already on a call. Press
FLASH to put your current call on hold and answer the
new call. You can press this button anytime to switch
back and forth between calls.
Mute
You can press MUTE to silence the microphone while on
a call. You will be able to hear the caller, but your caller
will not be able to hear you until you press MUTE again
to resume speaking. When you press OFF to hang up
the phone, the feature will be canceled.
VOLUME buttons on the cord-
Temporary tone dialing
If you have pulse dial (rotary) service, you can temporarily switch to touch tone dialing during a call by pressing *. This can be useful if you need to send tone
signals to access answering systems or long-distance
services. After you hang up or press FLASH the phone
automatically returns to pulse dial (rotary) service.
Channel selection
During a call, if you hear clicks and pops, or if the
speech sometimes fades, press CHAN on the handset to
scan for a clearer radio channel between cordless handset and base.
14
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