AT&T 8403 User Manual
Table of
Contents
555-231-777
Issue 1
March, 1996
8403 Voice Terminal
Quick Reference
Graphics © AT&T 1988
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8403 Voice Terminal Quick Reference0
This 8403 Voice Terminal Quick Reference shows you how to access the fol-
server
lowing features available on the GuestWorks™
■ Abbreviated Dialing
■ Automatic Callback
■ Call Forwarding
■ Call Park
■ Call Pickup
■ Conference
■ Drop
■ Feature Directory
■ Hold
:
■ Last Number Dialed (Redial)
■ Leave Word Calling
■ Message Retrieval
■ Mute
■ Priority Calling
■ Select Ringing P atte rn
■ Self-Test
■ Send All Calls
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■ Speaker (Listen-Only)
Speaker
■ Transfer
■ Volume Control
Conventions 0
The following conventions are used in this document:
■ Buttons you press on the voice terminal are shown as follows:
Feature
■ The term “dial keypad” refers to the touch-tone keypad where you dial
(enter) telephone number s and feat ure access codes.
■ The phrase “go off-hook” means that you must lift the handset or press
Speaker
the button. The phrase “go on-hook” means that you must
replace the handset on the handset cradle, or press the button.
■ If your voice terminal is an Attendant Backup position, you will have “con-
sole” permissions assigned to your voice terminal. This is done so you
can do most of the tasks available from the standard attendant console.
■ You will hear the following call progress tones during normal operation:
— Dial tone — a steady tone you hear when you first select an idle
call appearance.
— Ringback tone — the normal ringing tone you hear after you dial a
guest room or outside number.
— Busy tone — a slow on-off-on-off tone you hear when the person
you are calling is busy on their telephone.
— Reorder tone — a fast on-off-on-off tone you hear when calling
facilities are not available or out of order.
— Confirmation tone — a three-burst tone you hear after success-
fully using a feature access code.
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— Intercept tone — a high-to-low tone you hear when a call or fea-
ture access code is not accepted.
■ The following table lists the feat ures you can use from your voice termi-
nal. Your system admi nistra tor will give you a list of the feature access
codes. Write them into this table.
Feature Feature Access Code
Abbreviated Dialing
Program Access
Personal List 1 Access
Personal List 2 Access
Personal List 3 Access
Automatic Callback
Deactivate
Call Forwarding - All Calls
Activation
Deactivation
Call Forwarding - Busy/Don’t Answer
Activation
Deactivation
Call Pa rk
Activation
Answer Back
Call Pi ckup
Last Number Dialed
Leave Word Calling
Send a Message
Cancel a Message
Priority Calling
Send All Calls
Activation
Deactivation
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Abbreviated Dialing 0
The Abbreviated Dialing (AD) feature allows you to store phone numbers and
feature access codes for repeated use. This section describes two different
ways of storing AD numbers: automatic dial ing but tons and personal AD lists.
Automatic dial ing buttons give you direct access to a designated number that is
not stored on an AD list. Automatic diali ng buttons must be activat ed throug h
system administrat ion bef ore you can program a phone numb er for that button.
Up to three personal lists can be assigned for each voice terminal .
Automatic Dialing Buttons 0
To program an automatic dialing button that is stored on your Feature Directory,
do the following:
1. On a sheet of paper, write down the phone numb e rs and feature access
codes you want to store.
2. Go off-hook.
■ You hear a dial tone.
3. Do one of the foll owing:
a. Press , and then press the dial keypad number assigned
Feature
to the AD Program feature.
b. Dial the AD Program feature access code _____.
■ You hear a dial tone.
4. Press , and then press the dial keypad number for the button you
Feature
wish to program.
■ You hear a dial tone.
5. Dial the phone number or feature access code you want to store (up
to 24 digits).
6. Press .
#
■ You hear a confirmation tone f ollowe d by a dial tone.
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7. Go on-hook.
To place a call using an automatic dialing but ton , do the following:
1. Go off-hook.
■ You hear a dial tone.
2. Press , and then press the dial keypad number assigned to the
Feature
Automatic Dialin g button ent ry you wish to call. For exampl e, to call the
number stored in Feature Director y entry F3, press , and then
3
press .
■ You hear a ringback tone.
Feature
Personal AD Lists 0
To program a personal AD list item, do the following:
1. On a sheet of paper, write down the phone numbe rs and feature access
codes you want to store.
2. Go off-hoo k.
■ You hear a dial tone.
3. Dial the AD Program feature access code _____.
■ You hear a dial tone.
4. Dial the personal list numbe r (1, 2, or 3).
■ You hear a dial tone.
5. Dial the list item (1, 2, 3, and so on).
■ You hear a dial tone.
6. Dial the phone number or feature access code you want to store (up
to 24 digits).
7. Press .
#
■ You hear a confirmation tone f ollowe d by a dial tone.
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8. Repeat Steps 5 through 7 if you want to program additional item s on the
same list.
9. Go on-hook when you are finished. Start over with Step 1 if you want to
program items on a different personal list.
To place a call using a personal list item, do the following:
1. Go off hook.
■ You hear a dial tone.
2. Do one of the foll owing:
a. Press , and then press the dial keypad number assigned
Feature
to a list feature access code.
b. Dial the desired AD personal list feature access code _____ (this
could be any of three feature access codes).
■ You hear a dial tone.
3. Dial the desired AD list item (1, 2, 3, and so on).
■ You hear a ringback tone.
Automatic Callback 0
The Automatic Callback feature allows you to automatically queue a recall to an
extension that is busy, does not answer, or returns a Call Waiting ringback tone.
When the queued extension becomes availabl e, a callback is made to your
voice terminal.
NOTE:
An Automatic Callback request is autom ati cally cance lled af ter 30 min utes.
8 Issue 1 March 1996
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