AT&T 438 User Manual

Please also read

Part 1 — Important

Product Information

USER’S MANUAL

Par t 2

AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones.

DRAFT 1/23/04

Internet Call Alert 438

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Printed in China. Issue 1AT&T 01/04

In case of difficulty, visit our Service Center at

www.telephones.att.com,

or call us at

1 800 222-3111.

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CONTENTS

PRODUCT OVERVIEW............ 1

BEFORE YOU BEGIN................. 2

Parts List............................................... 2

Call Waiting Off or Call Waiting

Disable .............................................. 2

About Caller Identification

(Caller ID)........................................ 3

About Call History ............................ 3

About Home and Local

Area Codes.......................................4

INSTALLATION............................ 5

Fax Port ................................................ 7

FEATURE SET UP ....................... 8

Language Selection............................. 8

Set Home Area Code ....................... 9

Set Local Area Codes ..................... 10

Set Remaining Features.................. 11

Feature Summary............................. 12

OPERATION................................. 14

Idle Screen ......................................... 14

Caller ID-Call Waiting While

on Handset.................................... 14

Internet Call Waiting....................... 15

Review Call History........................ 17

Remove Call Records from

History............................................ 17

Display Dial........................................ 18

Lights and What They Mean.......... 19

Display Screen Icons....................... 19

Display Messages.............................. 20

GENERAL PRODUCT

CARE................................................. 21

TECHNICAL

SPECIFICATIONS ..................... 22

IN CASE OF DIFFICULTY ... 23

INDEX .............................................. 27

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The Internet Call Alert 438 allows you to see who’s calling before you answer the phone if you subscribe to Caller ID with Call Waiting as a combined service with your phone service provider, even while you are on another call.

If you connect the 438 to your modem, the Internet Call Waiting feature, with visual and audible alerts, allows you to pick up a call waiting call with a phone connected to the 438, even while you are connected to the Internet.

NOTE: While you are connected to the Internet, only the Internet Call Alert 438 will receive Caller ID with Call Waiting signals. No other devices (phone, fax machine or answering machine) connected to this unit or at other extensions on this line will ring or receive Caller ID with Call Waiting information. You can pick up the call waiting call while briefly maintaining the Internet connection only with the telephone connected to this Internet Call Alert unit (see “Internet Call Waiting” on page 15 for instructions). Other extensions on the same line can be used to pick up the call, but will most likely disconnect the modem from the Internet.

PRODUCT OVERVIEW

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Parts List

Your box should include:

Call Waiting Off or Call Waiting Disable

If your computer or Internet software is configured to have Call Waiting turned off, you should enable Call Waiting in order to use this Internet Call Alert unit.

If you subscribe to a Call Waiting Disable (*70) feature with your Internet service provider, you should disable that feature.

BEFORE YOU BEGIN

Power adapter

Line cord

This User’s Manual

Unit

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About Caller Identification (Caller ID)

This product has a Caller ID with Call Waiting feature that works with Caller Identification service from your local phone service provider.

Caller ID with Call Waiting lets you see who’s calling before you answer the phone, even when you’re on another call.

You may need to change your phone service to use this feature. Contact your phone service provider if:

• You have both Caller ID and Call Waiting, but as separate services (you need combined service)

• You have only Caller ID service, or only Call Waiting service

• You don’t subscribe to any Caller ID or Call Waiting services.

Your Internet Call Alert 438 will work properly ONLY if you subscribe to Caller ID with Call Waiting as a combined service. This product will not work if you only subscribe to Caller ID or Call Waiting as individual services. There are fees for Caller ID services, and they may not be available in all areas.

This product can provide information only if both you and the caller are in areas offering Caller ID service, and if both telephone companies use compatible equipment.

When the first call is received, the current time and date are set automatically (you cannot set them). Time and date are reset each time a new call is received.

About Call History

This unit assigns each incoming call a number from 1 to 90. The most recent call will have the highest number. The call number appears on the screen to the left of the caller’s phone number. When the memory is full, the oldest call information is deleted to make room for new incoming call information.

If you answer a call before call information appears on the screen, it will not be in the call history.

BEFORE YOU BEGIN

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About Home and Local Area Codes

If you are connecting a telephone to this unit, always program your Home Area Code, and if you need them, up to four Local Area Codes (see “Set Home Area Code” on page 9 and “Set Local Area Codes” on page 10). Programming these area codes will change how numbers are displayed in the call history, and will allow for correct operation of the Display Dial feature.

NOTE: The Display Dial feature only works with touch tone service on a phone connected to this Internet Call Alert unit.

BEFORE YOU BEGIN

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NOTE: It is important to connect all devices to this Internet Call Aler t unit using the correct jacks. If you do not connect the devices as described in these directions, the unit’s lights and Internet Call Waiting feature will not work properly and the connected devices may not work normally. See page 6 for installation illustrations.

1 Connect the line cord to the wall jack.

Plug one end of the line cord into the jack labeled TEL LINE on the back of the unit. Plug the other end of this cord into the modular wall jack, making sure it snaps firmly into place.

2 Connect the unit to your computer modem.

Plug one end of the line cord into the Internet Call Alert unit’s MODEM jack. Plug the other end of this cord into your modem’s jack, making sure it snaps firmly into place.

3 Connect the power cord.

Use only the power adapter provided with this product. To obtain a replacement, call

1 800 222-3111.

Plug one end of the power cord into the POWER jack on the back of the unit. Plug the other end into a standard electrical outlet not controlled by a wall switch.

The screen displays:

4 Connect the unit to a telephone and/or answering machine

(optional).

Plug the telephone’s line cord into the Internet Call Alert unit’s PHONE jack. If you are connecting an answering machine, make sure it is connected between the unit and the telephone.

5 Turn to FEATURE SET UP beginning on page 8.

NOTE: Use with a telephone is optional. However, if you do not connect a telephone, you will not be able to answer voice calls or use the Display Dial feature (see “Display Dial” on page 18). If this unit is connected to an answering system, and if you subscribe to Call Waiting, the Call Waiting signal may cut off some messages.

WHICH LANGUAGE?

INSTALLATION

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Internet Call Alert Jacks

Installation (With Optional Telephone)

Installation With Answering System and Telephone

INSTALLATION

Standard Electrical Outlet

Modular Wall Jack

Internet Call Alert Unit

Telephone

Modem/PC

Fax

Standard Electrical Outlet

Modular Wall Jack

Internet Call Alert Unit

Telephone

Answering System

Modem/PC

Fax

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Fax Port

You can use the jack labeled FAX on the back of the unit as a convenient alternative to the wall jack. Simply connect the fax machine to the unit’s FAX jack. A call picked up at another extension may interrupt fax transmission. Incoming faxes are received like other incoming calls (see “Caller ID-Call Waiting While on Handset” on page 14 and “Internet Call Waiting” beginning on page 15 for details).

INSTALLATION

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