AT&T 3658B User Manual

5.8 GHz Cordless Telephone

Answering System 3658B

with Caller ID/Call Waiting

Please also read

Part 1 — Important

Product Information

USER’S MANUAL

Part 2

AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones.

3658B



ATT3658B manual-updated 5/19/04 5:34 PM Page II

Printed in China. Issue 1AT&T 05/04

Visit us at www.telephones.att.com

ATT3658B manual-updated 5/19/04 5:34 PM Page III

BEFORE YOU BEGIN .............. 1

Parts List .......................................................... 1

About Caller Identification

(Caller ID)............................................... 2

About the Calls Log ............................... 2

About Adding Handsets......................... 2

INSTALLATION.......................3

Table/Desk Installation.............................3

About Handset Registration...................5

(Model 5800 Handset).............................5

Wall Installation....................................... 6

Spare Battery/

Power Failure Backup ........................ 7

Belt Clip ....................................................... 8

Headset...................................................... 8

FEATURE SETUP

HANDSET ...........................9

Feature Setup Menu................................ 9

Set Time..................................................... 9

Clock Mode............................................ 10

Sound Select........................................... 11

Ringer Volume ........................................ 12

Ringer Melody........................................ 13

Low Batt Tone........................................ 14

Range Tone.............................................. 15

Keypad Tone ........................................... 16

Set Contrast........................................... 17

Language Setting.................................... 18

FEATURE SETUP – BASE ... 19

Ringer Volume ........................................ 19

Ringer Melody........................................ 20

TELEPHONE OPERATION 21

Make a Call............................................. 21

Answer a Call ........................................ 21

Volume..................................................... 22

Handset Speakerphone........................ 23

Redial ....................................................... 24

Flash/Call Waiting.................................. 25

Mute......................................................... 26

Hold ......................................................... 27

Display Screen Messages..................... 28

Handset Icons ........................................ 29

Base Lights.............................................. 30

Tones and What They Mean............... 31

INTERCOM OPERATION .. 32

Intercom Calls ....................................... 32

Answering Intercom............................. 33

End Intercom ......................................... 33

To Answer an Incoming Call

While Intercomming ............................ 33

Blind Call Transfer................................. 34

Announced Call Transfer..................... 34

Conference Calling............................... 35

PHONE BOOK .................... 36

Store a Number and Name in

Phone Book ....................................... 36

Keypad Characters.................................37

Dial a Number in Phone Book.......... 38

Edit a Number/Name in

Phone Book ....................................... 39

Delete a Number/Name in

Phone Book ....................................... 40

CALLER ID OPERATION.....41

Review Calls Log................................... 42

Store Record in Phone book ..............42

Display Dial..............................................43

Remove Call Records. ......................... 44

ANSWERING SYSTEM

OPERATION AT THE BASE.. 45

Audible Indicators................................. 45

Turning Answering System

On/Off................................................. 45

Set the Clock ......................................... 45

About Mailboxes .................................. 46

About Announcements........................ 46

Record Your Announcement .............. 47

Answering System Feature Setup........ 48

Feature Summary.................................. 49

Listen to, Save & Delete Messages........ 50

Adjust Playback Volume ....................... 51

Call Screening/Intercept ..................... 51

Record a Memo..................................... 52

Message Window Display.................... 53

ANSWERING SYSTEM

OPERATION AT TOUCH TONE

PHONE ................................... 54

Connect with the

Answering System............................ 54

Voice Menu............................................. 54

Remote Access Commands ................ 55

BATTERIES .......................... 56

Battery Life ............................................. 56

Battery Indicator ................................... 56

Charge the Handset Battery Pack......56

Spare Battery ......................................... 57

Replace the Handset Battery Pack ... 58

IN CASE OF DIFFICULTY... 59

DEFAULT SETTINGS.......... 65

TECHNICAL

SPECIFICATIONS............ 66

INDEX................................... 67

CONTENTS

ATT3658B manual-updated 5/19/04 5:34 PM Page V

Parts List

Your box should include:

BEFORE YOU BEGIN

3658B

3 NiMH Battery Packs

Power Cord

Wall Mount Adapter

3 Cordless Handsets

Base Unit

Wallet Card

This User’s Manual

Quick Start Guide

2 Remote Charger

Wall Mount Adapters

2 Remote Chargers

Telephone Line Cords

3 Belt Clips

ATT3658B manual-updated 5/19/04 5:34 PM Page 1

BEFORE YOU BEGIN

About Caller Identification (Caller ID)

This product has a Caller ID with Call Waiting feature that works with service from your local phone service provider.

Caller ID with Call Waiting lets you see who’s calling before you answer the phone, even when you’re on another call.

You may need to change your phone service to use this feature. Contact your phone service provider if:

•You have both Caller ID and Call Waiting, but as separate services (you may need combined service)

•You have only Caller ID service, or only Call Waiting service

•You don’t subscribe to any Caller ID or Call Waiting services.

You can use this product with regular Caller ID service, and you can use this product’s other features without subscribing to either Caller ID or combined Caller ID with Call Waiting service.

There are fees for Caller ID services, and they may not be available in all areas.

This product can provide information only if both you and the caller are in areas offering Caller ID service, and if both telephone companies use compatible equipment.

About the Calls Log

This phone assigns each incoming call a number from 1 to 50 at the handset. The most recent call will have the lowest number. When the memory is full, the oldest call information is deleted to make room for new incoming call information. See CALLER ID OPERATION, beginning on page 41, for more details.

If you answer a call before call information appears on the screen, it will not appear in the calls log.

About Adding Handsets

This product is compatible with the AT&T 5800 Expansion Handset. You may register a total of six handsets to this telephone system (Model 5800 Handset sold separately). Follow the instructions provided with the additional handset(s) for installation and registration.



NOTE: Although you can register up to six handsets, only four can be used at one time.

ATT3658B manual-updated 5/19/04 5:34 PM Page 2

Ta b le/Desk Installation



NOTE: Install this telephone away from electronic equipment, such as personal computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.

1 Connect the telephone line cord.

2 Connect the power cord.

CCLL

flashes in the

message window.

Use only the power cord supplied with this product. If you need a replacement, call 1-800-222-3111.

INSTALLATION

Standard electrical outlet

Modular

telephone

jack

INSTALLATION

ATT3658B manual-updated 5/19/04 5:34 PM Page 3

INSTALLATION

3 Install the handset battery.

Use only AT&T Battery 2401, SKU# 91077.

4 Charge the handset battery.

•Place the handset in the base or remote charger.

• Charge the battery at least 12 hours. After the first charge,

the battery will charge in eight hours.

5 Check for dial tone.

•After the batteries are charged, lift the handset and press

;you should hear a dial tone.

b) Align the contacts and place

the battery pack in the battery compartment.

a) Remove battery

compartment cover by pressing on indentation and sliding downward.

c) Replace cover by

sliding it on its track up over battery case until it snaps firmly into place.

ATT3658B manual-updated 5/19/04 5:34 PM Page 4

About Handset Registration

1 The cordless handsets that came with your system are automatically

registered as Handset 1,Handset 2, and Handset 3.There is no need to re-register.

2 You may register up to a total of six Expansion Handsets to this

telephone system(Model 5800 handset sold separately).

3 Additional handsets will be assigned Handset 4, Handset 5, and Handset

4 When you install the handset battery pack, the handset will display

SEARCHING FOR BASE (if it’s registered) or ENTER BASE ID (If it has not been registered).

Register an Additional Handset (Model 5800 Handset)

1 Make sure to charge the handset battery pack at least 12 hours. 2 At the cordless handset,press the softkey under . 3 Enter the 15-digit Base Unit ID Code located on the underside of your

Model 3658B base. 4 Use the softkey to select .The screen displays PLEASE WAIT!!. 5 After about 45 seconds, the screen displays FOUND BASE. If the

handset displays BASE BUSY TRY LATER, the base is in use.

NEW

INSTALLATION

ATT3658B manual-updated 5/19/04 5:34 PM Page 5

Wall Installation

1 Connect the power cord and

telephone line cord to the underside of the base, as shown (figure a).

2Position the mounting bracket as

shown (figure b).

3Feed the telephone line cord through

the hole in the center of the mounting bracket (figure b),align the bracket with the base, and slide it into the hole on the base as shown (figure c).

4 Lock the mounting bracket in place

(figure d).

5 Plug the telephone line cord into a

modular wall jack, and mount the base on the wall (figure e).

a) Align holes on base with mounting

studs on wall jack. b) Place power cord as shown. c) Pull base down on mounting studs until

it locks into place.

6 Plug the power cord into an electrical

outlet not controlled by a wall switch

(figure e).

Use only the power cord supplied with this product. If you need a replacement, call 1-800-222-3111.

7Follow Steps 3–5 in “Table/Desktop

Installation.”

figure a

figure b

figure c

figure d

figure e

INSTALLATION

ATT3658B manual-updated 5/19/04 5:34 PM Page 6

Spare Battery/Power Failure Backup

You can buy a spare handset battery (AT&T Battery 2401, SKU# 91077, sold separately) and keep it charged in the base at all times.

In the event of a power failure, a fully charged battery in the spare battery compartment will allow you to make and receive calls from the cordless handset only for up to 21/2hours.

The spare battery will fully charge in 24 hours.

INSTALLATION

ATT3658B manual-updated 5/19/04 5:34 PM Page 7

Belt Clip

You may choose to use the optional belt clip with your handset.

Headset

You can use this telephone hands-free when you install any industry standard 2.5 mm headset . For best results use an AT&T 2.5 mm headset.

Plug the headset into the jack located on the left side of the handset (under the small rubber flap). Do not force the connection, but make sure the plug fits securely.

b) Press tabs

on belt clip into slots on back of handset to reattach.

a) Slide

down into grooves.

c) To remove,

lift one side with your thumbnail and push back.

INSTALLATION

ATT3658B manual-updated 5/19/04 5:34 PM Page 8

Feature Setup Menu

Press the softkey under to enter the Feature Setup menu. Use or to choose features, then select to save your choice.



NOTE: If you wait more than 20 seconds without pressing a key, the handset returns to the idle screen.



NOTE: If you receive an incoming call while in feature setup, the phone automatically exits the menu to let you take the call.

Set Time

You can choose to set the time manually, or you can allow it to be set automatically with incoming Caller ID information.

1 Press . 2 Press until the screen displays

3 Press . The screen displays the

current time setting. Use to move the cursor, and use the keypad to change a digit. Press

to select AM or PM

4 Press to save the displayed time.



NOTE: To set up the answering system clock, please see ANSWERING SYSTEM OPERATION on page 45 in this manual.

SAVE

AM/PM

CALLS LOG INTERCOM HANDSET SETTINGS SET TIME

FEATURE SETUP – HANDSET

MMMMM M

MMMMM

SET TIME

▲

▼

FEATURE SETUP – HANDSET

ATT3658B manual-updated 5/19/04 5:34 PM Page 9

Clock Mode

You can choose to display the time when the phone is idle at the handset, or you can turn this feature off. The default setting is ON.

1 Press . 2 Press until the screen highlights

3 Press . The screen displays

4 Press or . 5 Press to save the displayed setting.

REGISTER

Please refer to About Handset Registration on page 5 of this manual.

ONOFF

CLOCK ENABLE

INTERCOM HANDSET SETTINGS SET TIME CLOCK MODE

CLOCK MODE

▲

▼

OFF OK ON

MMMMM M

MMMMM

FEATURE SETUP – HANDSET

ATT3658B manual-updated 5/19/04 5:34 PM Page 10

Sound Select

This telephone uses the latest acoustic receiver design, providing you with four different sound quality settings.

During a call, you can adjust the quality of the sound. Pressing repeatedly will cycle you through four different responses.



NOTE: The mid-boost setting is hearing-aid compatible.

BASS – Low frequency sounds enhanced.

MID – Mid-range sounds enhanced.

TREBLE – High frequency sounds enhanced.

NATURAL – No frequency enhancement.



NOTE: This feature is only available at the handset earpiece. It will not affect the performance of the speakerphone or optional headset.

FEATURE SETUP – HANDSET

ATT3658B manual-updated 5/19/04 5:34 PM Page 11

MMMMM M

MMMMM

Ringer Volume

Adjust the volume of the handset ringer. Setting the volume so that no bars show on the graph turns the ringer off.

1 Press , then until the screen

highlights

HHAANNDDSSEETT SSEETTTTIINNGGSS

2 Press . 3 Press when

RRIINNGGEERR VVOOLLUUMMEE

highlighted. The screen displays

4 Press or to hear samples of

ring volumes.

5 Press to save the displayed setting.

RINGER VOLUME

FEATURE SETUP – HANDSET

ATT3658B manual-updated 5/19/04 5:34 PM Page 12

Ringer Melody

The Ringer Melody sets which ringer you hear when you have an outside call. The Ringer Melody default setting is #01;there are eight Ringer Melody selections.

1 Press , then until the screen

highlights

HHAANNDDSSEETT SSEETTTTIINNGGSS

2 Press , then until the screen

highlights

RRIINNGGEERR MMEELLOODDYY

3 Press . The screen displays

4 Press or to display desired

setting. A sample of the displayed setting is played briefly.

5 Press to save the displayed setting. You

will hear a confirmation tone.

RINGER #01

MMMMM MMMMM

MMMMM

FEATURE SETUP – HANDSET

ATT3658B manual-updated 5/19/04 5:34 PM Page 13

Low Batt Tone

You can set the handset to sound a tone when battery power is low, or you can turn the tone off. The default setting is

OONN

1 Press , then until the screen

highlights

HHAANNDDSSEETT SSEETTTTIINNGGSS

2Press , then until the screen

highlights

LLOOWW BBAATTTT TTOONNEE

3Press The screen displays

4Press or . 5Press to save the displayed setting.

ONOFF

LOW BATTERY TONE

OFF OK ON

MMMMM M

MMMMM

FEATURE SETUP – HANDSET

ATT3658B manual-updated 5/19/04 5:34 PM Page 14

Range Tone

You can set the handset to sound a tone when you are approaching the end of range, or you can turn this tone off. The default setting is

OONN

1 Press , then until the screen

highlights

HHAANNDDSSEETT SSEETTTTIINNGGSS

2 Press , then until the screen

highlights

RRAANNGGEE TTOONNEE

3 Press The screen displays

4 Press or . 5 Press to save the displayed setting.

ONOFF

RANGE TONE

OFF OK ON

MMMMM M

MMMMM

FEATURE SETUP – HANDSET

ATT3658B manual-updated 5/19/04 5:34 PM Page 15

Keypad Tone

When this feature is on, each key press makes a sound. The default setting is

OONN

1 Press , then until the screen

highlights

HHAANNDDSSEETT SSEETTTTIINNGGSS

2 Press , then until the screen

highlights

KKEEYYPPAADD TTOONNEE

3 Press The screen displays

4 Press or . 5 Press to save the displayed setting.

ONOFF

KEYPAD TONE

OFF OK ON

MMMMM M

MMMMM

FEATURE SETUP – HANDSET

ATT3658B manual-updated 5/19/04 5:34 PM Page 16

Set Contrast

Yo u can adjust the screen contrast for easy viewing.

1 Press , then until the screen

highlights

HHAANNDDSSEETT SSEETTTTIINNGGSS

2 Press , then until the screen

highlights

CCOONNTTRRAASSTT

3 Press The screen displays

4 Press or to decrease or

increase contrast.

5 Press to save the displayed setting.

CONTRAST

MMMMM MMMMM

MMMMM

FEATURE SETUP – HANDSET

ATT3658B manual-updated 5/19/04 5:34 PM Page 17

Language Setting

You can set each registered handset so the display appears in English, Spanish or French. The default setting is

EENNGGLLIISSHH

1 Press , then until the screen

highlights

HHAANNDDSSEETT SSEETTTTIINNGGSS

2 Press , then until the screen

highlights

LLAANNGGUUAAGGEE

3 Press The screen displays

4 Press to highlight the desired language. 5 Press to save the displayed setting.

ENGLISH SPANISH FRENCH

▲

▼

ENGLISH

MMMMM M

MMMMM

FEATURE SETUP – HANDSET

ATT3658B manual-updated 5/19/04 5:34 PM Page 18

Ringer Volume

1 Make sure the base Speakerphone is off. 2 Press and hold

, then press VOLUME++or

to adjust the ringer volume.You will hear

a sample of the ringer volume setting.



NOTE: The lowest volume setting is off.

3 Release

to save your setting.

3658B

FEATURE SETUP – BASE

ATT3658B manual-updated 5/19/04 5:34 PM Page 19

+ 50 hidden pages