AT&T 1070 User Manual

Telephone operation

Basic phone operation

DO NOT DISTURB

When you activate the Do Not Disturb (DND) function, you will not hear paging tones, voice paging, or incoming call rings.

Instead, the LINE light flashes to signal an incoming call. If you receive an intercom call, the [INTERCOM] light flashes, and the number of the incoming intercom call appears on the display.

1. Press [DO NOT DISTURB] twice to prevent interruptions. The DO NOT DISTURB light goes on and the screen includes DND.

2. Press [DO NOT DISTURB] again to resume normal call alerts. The DO NOT DISTURB light goes off and the screen no longer shows DND.

Callers will hear very long beeps, the same tone as if the system phone is ringing normally.

Telephone operation

Basic phone operation

Last number redial

The last number dialed from this extension (up to 32 digits) is stored in the redial memory until you dial another number. Press [(AUTO) REDIAL] you will see the most recently dialed number (up to 32 digits).

• You must go off hook (lift the handset or press

a [LINE] button or press [ SPEAKER] or [HEADSET]) before you press [(AUTO) REDIAL]. If you press [(AUTO) REDIAL] without going off hook, the screen displays the redial memory stack (See Redial stack on page 17).

• You will experience a one-second delay before the call is dialed when using the redial feature. This is normal.

See Redial stack on the next page to learn how to delete redial numbers and store them into memory locations.

NOTE: If the desired redial number is longer than 16 digits, the screen will only display the first 14 digits.

Telephone operation

Basic phone operation

Redial stack

The last six numbers dialed from this extension are automatically stored in the redial memory stack. You can review the numbers in the redial memory and dial one if you wish.

1. When the phone is idle, press [(AUTO) REDIAL].

2. Press [ ] or [ ] to scroll through the last six numbers dialed at this extension.

3. When the desired number is displayed, press

[ENTER] twice to dial the call.

NOTE: While reviewing the numbers in the redial

stack, if you want to place a new call other than the displayed number, you need to press and hold

[ENTER] or wait for 30 seconds to return to idle.

• To delete a redial number, press [REMOVE]

while the redial number is displayed.

• To store a redial number in a one-touch key:

1. While the number is displayed, press

[ENTER].

2. Press [ ] or [ ] until you see COPY TO 1-

TOUCH. Press [ENTER].

3. Press a one-touch key or press [LOWER], then

a one-touch key (page 37).

• To store a redial number in the directory:

1. While the number is displayed, press [ENTER].

2. Press [ ] or [ ] until you see COPY TO DIR.

Press [ENTER].

3. Enter the name (page 43).

4. Press [ENTER] twice.

• To exit, press [(AUTO) REDIAL].

NOTES:

• While reviewing the numbers in the redial stack, if you want to place a new call other than the displayed number, you need to press [(AUTO) REDIAL] to exit the redial list.

• If the prime line is in used, the phone will automatically select another idle line to to dial the call. Once the auto-redial is active, the phone always uses the line you originally used to dial the call.

• Once the other person answers, you must lift the handset, or press

[ SPEAKER] or [HEADSET] if you

want to stay in the call, otherwise, the line will hang up and redial again.

Telephone operation

Basic phone operation

Auto-redial

This phone can automatically redial a number up to ten times. When the phone automatically redials the number, if the prime line is available, it uses it to dial the call.

1. Follow the instructions under Redial stack (page 17) to

find the number you want to call.

2. Press a [LINE] button.

-OR Press [ENTER]. Scroll to AUTO REDIAL and then press

[ENTER] again.

3. The telephone will activate the speakerphone or headset (depending on the AUTOMATIC MODE you set, page 39 of the installation guide) to call the desired number automatically. The [(AUTO) REDIAL] light will flash.

4. When the other party answers, you will need to take an action to speak with the other party and stop the autoredial attempts. Lift the handset.

-OR-

Press [ SPEAKER].

-OR-

Press [HEADSET] if the headset is connected to speak

with the other party.

While auto-redial is active:

• The telephone will activate the speakerphone or head-

set (depending on the AUTOMATIC MODE you set, page 39 of the installation guide) and call the desired number automatically. The [(AUTO) REDIAL] light will flash.

• After a call is placed, if the line is busy, you will hear a

busy tone for approximately 9 seconds before the set hangs up. Thirty seconds later, the call will be redialed. The [(AUTO) REDIAL] light will remain on during that 30-second waiting time.

• This process will be repeated up to 10 times or until the

called number is no longer busy. If the line is still busy after 10 attempts, no more attempts will be made.

• If the line is ringing but no party answers after two

attempts, no more attempts will be made.

• If you want to turn off the auto-redial feature during the

30-second waiting time, press [(AUTO) REDIAL].

Telephone operation

Basic phone operation

Call waiting

If you subscribe to call waiting service with your local telephone company, there will be a beep if there is an incoming call when you are already on a call on the same line.

1. Press [FLASH] to put your current call on hold

and take the new call.

2. Press [FLASH] anytime to switch back and forth

between calls. For more information on caller ID with call waiting, see page 57.

MUTE

During a telephone conversation, press [MUTE] to silence the microphone. You will be able to hear the other party, but the other party will not be able to hear you until you press [MUTE] again and resume speaking. Mute is automatically cancelled when you end a call.

When mute is active, the MUTE light will be on.

NOTE: Switching from handset to speakerphone

or headset, or from speakerphone or headset to handset, changing lines, or putting a call on hold also cancels the mute function.

Temporary tone dialing

If you have dial pulse (rotary) service only, you can temporarily switch dial pulse to touch-tone dialing during a call by pressing [*TONE].

1. Dial the number.

2. Press and release [*TONE]. Buttons pressed

after this send touch-tone signals.

3. After you hang up, the phone automatically returns to pulse dial mode.

Telephone operation

Basic phone operation

HOLD

You can use the hold feature to hold one line while accessing another, or as part of the conference and call transfer features.

While on a call, press and release [HOLD]. The LINE light for the line on hold flashes slowly in green, and a double-beep sounds every 30 seconds to remind you that the call is on hold (To turn off the reminder beep, see HOLD REMINDER on page 36 of the installation guide.

If you were using the handset, you can place the handset in the telephone base without disconnecting the call. If you were using the speakerphone, the speakerphone is automatically turned off when you press [HOLD].

To release hold, press and release the [LINE] button of the call on hold.

NOTES:

• The phone automatically disconnects a call on

hold after 20 minutes. To keep a call on hold longer than 20 minutes, release hold within 20 minutes and then place the call on hold again.

• You cannot put an intercom call on hold.

• If a line is in use, pressing [INTERCOM] will place

the line on hold and activate the intercom (page

24).

Telephone operation

Basic phone operation

Switching between lines

During an outside call:

1. Press and release [HOLD] to maintain the connection to the call on the active line.

2. Press and release the LINE button of another line to make or answer another call.

3. To return to the first call, press [HOLD] to put the current call on hold. Then press the [LINE] button of the original line.

Call privacy

To ensure call privacy, this phone allows only one set at a time to use a line.

Cancel call privacy

During the call, press the [LINE] button for the call. You’ll hear a short beep. Others can now join the call by pressing the appropriate line button.

Restore call privacy

Press the [LINE] button again during the call. You’ll hear a double-beep. The other phones will be dropped from the call.

NOTES:

• Call privacy is automatically restored when you

end the call.

• When a non-system phone answers a call, any

other system phone can pick up the call by pressing the LINE button. Once a system phone picks up the call, call privacy is activated and no other system phones can listen to the call unless call privacy is canceled, but non-system phones which share that line can still join the call.

NOTES:

•

Occasionally, the far-end parties on a conference call might not hear one another.

•

If you are experiencing

difficulty in using the conference features on this phone, please consider using AT&T’s complete line of teleconference services to find a solution that best meets your needs. AT&T TeleConference Services reduces travel time and expense while increasing productivity wherever people are located allowing you to host truly virtual meetings and share important information in real time. To sign up for AT&T TeleConference Services, go to:

www.att.com/ orderconference

for details.

Telephone operation

Basic phone operation

Conference calls

This feature lets you set up a three-party call by using two lines at the same time. You can also join an intercom call with a call on an outside line. The outside line call must be established first because an intercom call cannot be placed on hold.

1. Make or answer an outside call.

2. Press and release [HOLD].

3. Call someone on another line, or intercom someone.

4. When this call is answered, press [CONFERENCE]. The three-party conference begins immediately.

To talk privately with one party (two-line conference only):

1. Press [HOLD] to place both lines on hold.

2. Press a [LINE] button to talk privately with the person on that line.

3. Press [CONFERENCE] to resume the conference call.

To drop one line:

Press the [LINE] button of the party you want to keep. The other line will be dropped.

To drop an extension:

Press the [LINE] button twice. The other system extension will hang up.

To end a two-line conference call, hang up. All parties will disconnect.

To end a two-extension conference call, hang up on both system extensions. All parties will disconnect.

Telephone operation

Call transfer

Transfer a call

You can transfer a call to any other system phone. Once you transfer a call, it can be picked up at any other system phone, not just at the extension you called.

NOTE:: If a transferred call is not picked up

within 20 minutes, the phone will automatically disconnect the call.

Blind transfer

While on a call:

10:01AM 11/23 00:30

10:01AM 11/23 00:30 TRANSFER LINE#1 TO

10:01AM 11/23 EXT 11 TRANSFER LINE #1 TO 12

1. Press [TRANSFER]. The outside call will

automatically be put on hold. You will see TRANSFER LINE#Y TO (with Y being the line in use) on the third line of the display.

2. Press the one-touch button for the destination

extension for the call.

-OR-

Dial the destination extension number to which you’re transferring the call. You will see the extension number in the fourth line of the display.

3. Hang up.

Your phone reminds you with a double-beep every 30 seconds when a transferred call has not been answered (To turn off the reminder beep, see HOLD REMINDER on page 36 of the installation guide).

NOTE:: If you do not dial an extension

within 10 seconds, the transfer is automatically canceled. The call is still on hold. Press the corresponding LINE key to resume the call.

Telephone operation

Call transfer

Transfer a call and speak to the receiving party

10:01AM 11/23 00:30

10:01AM 11/23 EXT 11 INTERCOM TO PAGE

10:01AM 11/23 EXT 11 INTERCOM TO 12

10:01AM 11/23 EXT 11 TRANSFER LINE #1 TO 12

While on a call:

1. Press [INTERCOM]. The outside call will

automatically be put on hold, and you will see INTERCOM TO XX, with XX being the destination extension number.

2. Press the one-touch button for the extension to which you’re transferring the call.

-OR-

Dial the extension number to which you’re

transferring the call. You will see the extension number in the third line of the display.

3. When the other party answers by pressing [INTERCOM], you can announce the call.

4. Press [TRANSFER].

5. Hang up.

NOTE: If you do not dial an extension num-

ber within 10 seconds, the transfer is automatically canceled. The call is still on hold. Press the corresponding LINE key to resume the call.

10:01AM 11/23 EXT 12 TRANSFER FROM 11

Answer a transferred call

When you hear a long transfer ring, pick up the handset or press the [LINE] button of the call to use the speakerphone or headset.

Intercom operation

Intercom overview

This 1070 telephone is fully compatible with any AT&T Four-Line Small Business System Speakerphone 1040 or 1080 phones you may have installed. You can use a total of 16 1080/1070/1040 phones together as extensions in your phone system.

Each individual phone in your telephone system MUST be assigned a unique extension number for the intercom feature to work. See EXTENSION NUMBER on page 32 of the installation guide for instructions.

This intercom features both a single-phone page and a system-wide page (PAGE ALL).

A single-phone page alerts only one phone. A system-wide page (PAGE ALL) alerts all system phones. Any phone with the Do Not Disturb (DND) feature activated will not receive a page.

An intercom call rings at the destination extension with a repeating double-ring pattern.

A single-phone page automatically activates the speakerphone on the receiving phone. You can deactivate the speakerphone by lifting the handset.

NOTES:

• If a line is in use, pressing [INTERCOM] will place the line on hold and

activate the intercom (page 24).

• If you subscribe to DSL service, please read DSL users beginning on page

6 of installation guide for information about minimizing problems with this phone caused by DSL signals.

Basic intercom operations

Operation:

INTERCOM

PAGE

PAGE ALL

CONFERENCE

Function:

Lets any two extensions connected to line 1 ring each other (page 26).

Lets you announce over the speaker of the destination phone you’re calling (page 29).

Lets you announce to all phones in the system at the same time (system-wide page) (page 31).

Lets you connect an intercom call with an outside line (page 33).

10:01AM 11/23 EXT 11 INTERCOM TO PAGE

10:01AM 11/23 EXT 11 INTERCOM TO 12

Intercom operation

Intercom

Use this feature for calls between system phones.

Make an intercom call with the handset

1. If One-touch preference is set to INTERCOM

(page 35), skip to step 2.

-OR-

If One-touch preference is set to TELEPHONE

(page 35), press [INTERCOM].

2. Press the one-touch button for the destination party , then lift the handset. The screen will display INTERCOM TO XX, with XX being the destination extension number.

If the destination extension you called is idle or set to Do Not Disturb, you will hear long beeps. If the other extension is on a call, you will hear a busy signal.

NOTE: The intercom call is automatically can- celed if you do not press a one-touch button within 10 seconds.

Intercom operation

Intercom

Make an intercom call with the speakerphone or headset

10:01AM 11/23 EXT 11 INTERCOM TO PAGE

10:01AM 11/23 EXT 11 INTERCOM TO 12

With the handset in the telephone base:

1. If One-touch preference is set to INTERCOM, skip

to step 2.

-OR-

If One-touch preference is set to TELEPHONE,

press [INTERCOM]. The phone will automatically activate the intercom call in the mode (headset or speakerphone) you programmed (see AUTOMATIC MODE on page 39 of the installation guide.).

2. Press the one-touch button. The screen will

display INTERCOM TO XX, with XX being the destination extension you are calling.

If the destination extension is idle or set to Do

Not Disturb, you will hear long beeps. If the other extension is busy, you will hear a busy signal.

NOTE: The intercom call is automatically can-

celed if you do not press a one-touch button within 10 seconds.

10:01AM 11/23 EXT 12 INTERCOM FROM 11

Intercom operation

Intercom

Answer an intercom call

When you receive an intercom call, you will hear a repeating double-ring pattern and your screen will display INTERCOM FROM with the extension number of the caller. Answer the intercom call by lifting the handset, or by pressing [INTERCOM], [ SPEAKER] or [HEADSET] to take the call hands-free.

NOTE: If you press [INTERCOM] to answer the

call, the phone will automatically use the mode (speakerphone or headset) you programmed as the automatic mode (see AUTOMATIC MODE on pagepage 39 of the installation guide).).

End an intercom or page call

To end the intercom or page call, press [INTERCOM].

-OR-

Hang up or press [ SPEAKER] or [HEADSET] again.

Intercom operation

Voice page

Page a specific extension (single-phone page)

Sends your voice to the speaker of the destination phone. The person you’ve called may be able to respond just by talking. See AUTO MUTE on page 35 of the installation guide.

10:01AM 11/23 EXT 11 INTERCOM TO PAGE

10:01AM 11/23 EXT 11 PAGING INTERCOM

10:01AM 11/23 EXT 11 PAGE 12

1. Press [INTERCOM].

2. Press [ENTER] to select PAGE.

3. Enter the destination extension number (11-26).

4. Your telephone will display PAGE and the called

extension number. Now the speakerphone on the destination telephone is activated automatically.

To end the page:

• Press [INTERCOM] on either telephone.

NOTES:

• Refer to page 32 of the installation guide to get

more information on extension numbers.

• Pressing [INTERCOM] while on an external call

will initiate a call transfer (page 24).

• If the destination telephone is in the Do Not

Disturb mode, on an intercom call or on an outside call, your telephone will sound a busy signal.

• The auto-mute feature may be set to ON on the

destination telephone to protect privacy (page 30). The person at the destination extension will have to press [MUTE] to re-activate the microphone (page 19).

10:01AM 11/23 EXT 12 PAGE FROM 11

Intercom operation

Voice page

Answer a single-phone page

Auto-mute off

When your extension receives a page, the phone beeps and the speakerphone is automatically activated. Answer the call simply by speaking.

If you are on the headset, you can answer the page by pressing [HEADSET] and speaking through the microphone of the headset.

Auto-mute on

The [MUTE] light will be on. Lift the handset or press [MUTE] to temporarily de-activate automute and answer the page.

Intercom operation

Voice page

Page all (system-wide page)

Sends your voice to the speakers of all phones in the system.

1. Press [INTERCOM] then [ ] to show PAGE ALL.

. . .

2. Press [ENTER]. The screen will display PAGE ALL. Once the page is automatically answered, speak

and your voice will be heard at all idle extensions in your phone system.

10:01AM 11/23 EXT 11 PAGE ALL

10:01AM 11/23 EXT 11 INTERCOM TO PAGE ALL

Page-all shortcut

1. Press [INTERCOM], then press [#].

2. Your telephone will display PAGE ALL. You will be

heard at all idle extensions.

NOTES:

• Pressing [INTERCOM] while on an external call

will initiate a call transfer (page 24).

• If a system telephone is in the Do Not Disturb (DND) mode, on an external or intercom call, the system-wide page will not be heard there.

• During a page all, the people at all extensions will be able to hear you, but you are not able to hear them.

• During a page all, if [ENTER] is pressed on any system telephone, the system-wide page will be terminated and the person on that telephone will join the intercom call with you.

To end the page all:

• Press [INTERCOM] on your telephone.

10:01AM 11/23 EXT 12 PAGE ALL FROM 11 [ENTER]: ANSWER

Intercom operation

Voice page

Answer a system-wide page

NOTE: Only one extension can answer a system-

wide page.

10:01AM 11/23 EXT 12 INTERCOM FROM 11

When you receive a system-wide page, your phone beeps and the screen shows PAGE ALL FROM XX, with XX being the originating extension number.

1. Press [ENTER] to answer the page. The screen displays INTERCOM FROM XX, where XX is the calling extension number.

2. Press [INTERCOM] to end the call on either telephone.

Intercom operation

Voice page

Room monitor

10:01AM 11/23 EXT 11 PAGING INTERCOM

10:01AM 11/23 EXT 11 PAGE 12

Make a single-page call to a system phone to monitor the sounds from that room. To use the room monitor feature, the destination telephone automute feature must be turned off (page 35 of the installation guide).

1. Press [INTERCOM].

2. Press [ENTER] to select PAGE.

3. Enter the destination extension number (11-26).

4. After your telephone displays PAGE XX, press [MUTE]. The destination telephone will beep, then activate its speakerphone automatically. Now, you can monitor the room of the destination telephone without being heard.

To end room monitoring, press [INTERCOM] on your telephone.

Make an intercom conference call

Someone at a system phone having a twoway conversation on an outside line can invite someone at an extension to join the conversation. Follow the directions under Conference calls on page 22, making sure to establish the nonintercom call first.

NOTE: You cannot put an intercom conferenceYou cannot put an intercom conference

call on hold.

NOTE: The one-touch

buttons are also used to place intercom calls. See Intercom operation beginning on page 26 for details.

One-touch setup and operation

One-touch overview

This telephone has 32 one-touch locations (speed dial locations) where you can store phone numbers you wish to dial using fewer keys than usual. You can store up to 24 digits in each location. The steps used to dial numbers stored in one-touch locations vary according to how you programmed the one-touch preference. See

PREFERENCE on page 35 and To dial a onetouch number on page 38 for more details.

The first 16 locations can be accessed using only the one-touch buttons. To access the remaining 16 locations, press [LOWER] and then the onetouch button for the desired location.

You may wish to write the names or telephone numbers of the one-touch entries on the directory card, using the light gray spaces for the first 16 locations and the dark gray spaces for the second 16 locations (page 8).

one-touch buttons

16 one-touch locations (all light gray spaces)

16 lower one-touch locations (all dark gray spaces)

ONE TOUCH

TELEPHONE

PREFERENCE

One-touch setup and operation

One touch

Assign the buttons on the right side of the phone, the one-touch keys, as intercom or outside call shortcut keys, and enter and view the outside phone numbers.

PREFERENCE

Assign the one-touch keys as intercom or outsidecall shortcut keys.

1. Press [ENTER].

2. Press [ENTER] again to enter the ONE TOUCH

menu.

3. Press [ ] or [ ] until you see PREFERENCE.

4. Press [ ] or [ ] to highlight INTERCOM or TELEPHONE. INTERCOM is the default setting.

5. To move to the next feature, press [ ].

-OR-

To exit setup, press and hold [ENTER].

PROGRAM

(ENTER NUMBER) PAUSE

One-touch setup and operation

One-touch storage

1. Press [ENTER]. The screen displays ONE TOUCH.

2. Press [ENTER].

3. Press [ ] or [ ] repeatedly until you see PROGRAM.

4. Press [ENTER]. The screen includes (ENTER NUMBER).

5. Use the dial pad to enter up to 24 digits.

-OR-

• To copy the most recently dialed number

from redial, press [(AUTO) REDIAL]. Only the last number dialed from this extension can be copied to a one-touch location. The other numbers on the redial list cannot be copied.

• If you need to store a two-second dialing

pause for accessing banking or long distance services, press [ ] or [ ], scroll to PAUSE, then press [ENTER]. A P will appear on the screen.

• If you need to store a signal for switching to

temporary tone dialing, press [ ] or [ ] until you see TONE, then press [ENTER]. A T will appear on the screen.

• If you need to store a flash signal for

using the service supplied by your telephone company, press [ ] or [ ] until you see FLASH, then press [ENTER]. An F will appear on the screen.

• To erase the last digit, press [ ] to scroll to

DELETE CHAR then press [ENTER].

-OR-

Press [REMOVE].

• To cancel programming, scroll to CANCEL

and then press [ENTER].

continued on next page

One-touch setup and operation

One-touch storage

continued from previous page

6. Press the desired one-touch key to store the telephone number in the normal location.

-OR-

Press [LOWER], then the desired one-touch

key to store the telephone number in the lower location.

NOTES:

• If the desired one-touch key location was empty, the screen will display SAVED! If there is a already telephone number in it, the screen will display REPLACE SPD#XX? (XX is the desired one- touch location number.) You can replace the current entry by pressing [ENTER], or keep the cur- rent entry by pressing [ ] or [ ] until you see NO REPLACE? Press [ENTER]. Then choose another one-touch key location.

• Only the last number dialed from this extension can be copied to a one-touch location. The other numbers in the redial stack cannot be copied.

• Press and hold [ENTER] to exit one-touch setup.

One-touch setup and operation

To dial a one-touch number

This phone comes with one-touch preference preset to INTERCOM.

NOTE: To change the one-touch preference, see

PREFERENCE on page 35 of this manual.

If one-touch preference is set to INTERCOM:

1. Lift the handset.

-OR Press [ SPEAKER].

-OR-

Press [HEADSET] and listen for the dial tone.

2. Press the one-touch button.

-OR-

Press [LOWER], then press the one-touch

button for the destination number you want to call. The screen displays the number as it is dialed.

If one-touch preference is set to TELEPHONE:

You do not need to go off hook and listen for a dial tone before dialing a one-touch number. You can simply:

Press the one-touch button.

-OR- Press [LOWER], then press the one-touch button

for the desired number to call.

The screen displays the number as it is dialed using the speakerphone or headset as programmed for automatic mode. (See AUTOMATIC MODE on page 39 of the installation guide.)

One-touch setup and operation

To view or delete a one-touch number

To view a one-touch number

VIEW SPD#15 5550100

CANCEL

Normal location: SPD# 1-16

Lower location: SPD# 17-32

1. Press [ENTER].

2. Press [ ] or [ ] until you see ONE TOUCH. Press [ENTER].

3. Press [ ] or [ ] until you see VIEW. Press [ENTER].

4. Press the desired one-touch key to view the telephone number stored in the normal location.

-OR-

Press [LOWER], then the desired one-touch

key to view the telephone number stored in the lower location.

-OR-

Press [ ] or [ ] to view the entries.

5. Press and hold [ENTER] to exit.

To delete a one-touch number

When a one-touch telephone number is displayed, press [REMOVE] to delete it. Once deleted, an entry cannot be retrieved. Press and hold [ENTER] to exit.

VIEW SPD#01 5550100

MODIFY

One-touch setup and operation

To modify a one-touch number

1. When a one-touch telephone number is

displayed, press [ ] or [ ] to highlight MODIFY.

2. Press [ENTER].

3. Press the dial pad keys to enter up to 24 digits.

• You can include a pause while modifying a

dialing sequence which requires one during actual dialing. Press [ ] or [ ] until you see PAUSE, then press [ENTER] when storing a pause. The screen will display P. Each pause counts as one digit. Continue storing the number as usual.

• Store a signal for switching to temporary tone dialing, required for some special services,

if you have dial pulse (rotary) service. Press [ ] or [ ] until you see TONE, then press [ENTER]. A T will appear on the screen. All numbers entered after this will send touch tone signals during dialing.

• You can store the flash signal required by some special services as part of a dialing sequence. Press [ ] or [ ] until you see FLASH, then press [ENTER]. An F will appear on the screen. Continue storing the number as usual.

• To erase the last digit, scroll to DELETE CHAR and then press [ENTER].

-OR-

Press [REMOVE].

• To copy the most recently dialed number from redial, press [(AUTO) REDIAL]. Only the last number dialed from this extension can be copied to a one touch location. The other numbers in the redial shack cannot be copied.

• To cancel programming, scroll to CANCEL and then press [ENTER].

continued on next page

One-touch setup and operation

To modify a one-touch number

continued from previous page

4. Press the desired one-touch key to store the telephone number in a location.

-OR-

Press [LOWER], then the desired one-touch

key to store the telephone number in the lower location.

5. Press [ ] or [ ] to select CANCEL. Press [ENTER] to exit the VIEW feature. To move to the next feature, press [ ].

-OR-

Press and hold [ENTER] to exit.

NOTE: If the desired one-touch key location

was empty, the screen will display SAVED! If there is a telephone number in it, the screen will display REPLACE SPD#XX? (XX is the desired one-touch location number.) You can replace the current entry by pressing [ENTER], or keep the current entry by pressing [ ] or [ ] until you see NO REPLACE? Press [ENTER], then choose another one-touch key location.

Pat Williams 5550100

Directory

Directory overview

This 1070 telephone can store up to 200 names and phone numbers in the directory. Names can have up to 16 characters and numbers can have 24 digits. Because directory entries are stored in alphabetical order, you may wish to enter names with the last name first.

To enter directory mode, press [DIR].

If there are already 200 stored entries, the screen includes FULL! If you try to view directory entries when there are no entries, the screen displays (EMPTY).

To work with the directory, press [DIR]. The screen will display menu choices on the bottom line.

To exit directory mode at any time, press [DIR].

Menu structure

Use the navigation keys ([ ], [ ], [ ], [ ] and [ENTER] ) to move through the menus.

The menu structure for the directory is shown below.

VIEW ENTRIES DIAL

MODIFY COPY TO 1-TOUCH CANCEL

ADD ENTRY ENTER NAME DONE CANCEL ENTER NUMBER DONE PAUSE TONE FLASH CANCEL

DIRECTORY

VIEW ENTRIES

DIRECTORY

ADD ENTRY

(ENTER NAME)

DONE

Directory

Store a name and number in the directory

1. Press [DIR] to begin working with the directory.

2. Press [ ] until the screen includes ADD ENTRY.

3. Press [ENTER]. The screen includes ENTER NAME.

4. Use the dial pad keys and the chart below to enter the letters, digits or symbols you wish to store. Press the key repeatedly until the character you want is shown on the screen. For example, press [2] once for “A,” twice for “B,” three times for “C,” four times for “a,” five times for “b,” six times for “c,” and seven times for “2.” Press [ ] to move to the next character or space. Press [ ] to backspace. The name will appear on screen as you enter it.

Pat Williams

DONE

PRESS ONCE TWICE 3

space

A B C a b c 2

D E F d e f 3

G H I g h i 4

J K L j k l 5

M N O m n o 6

P Q R S p q r s 7

T U V t u v 8

W X Y Z w x y z 9

TIMES4 TIMES5 TIMES6 TIMES7 TIMES8 TIMES9 TIMES

, - ' & . ( ) 1

5. When you have finished entering the name, press [ ] or [ ] to show DONE. Press [ENTER] to enter the phone number. The screen displays the name you entered and ENTER NUMBER.

continued on next page

Directory

Store a name and number in the directory

continued from previous page

Pat Williams

(ENTER NUMBER)

DONE

Pat Williams 5550100

DONE

Pat Williams 5550100

SAVED!

DIRECTORY

ADD ENTRY

Pat Williams 5550100

PAUSE

6. Use the dial pad keys to enter the desired phone number.

-OR-

Press [(AUTO) REDIAL] to copy the last number

dialed at this extension onto the screen. Press [ ] to backspace.

7. When you have finished entering the number, press [ ] or [ ] to show DONE. Press [ENTER] to store the name and number in the directory. The screen briefly displays the name and number and SAVED! Then the screen will automatically return to include ADD ENTRY.

NOTE: You can exit the directory at any time

without storing the entry by pressing [DIR].

Store a pause in a directory number

You can include a pause in a number stored in the directory. You may need a pause in a directory number to allow access to some banking or telephone company features.

1. When you reach the place in the dialing sequence where you wish to enter a pause, press [ ] until you see PAUSE in the display.

2. Press [ENTER] to store a two-second pause. A P will appear in the phone number. Then continue entering the number. Each pause counts as one digit. If you want to save the number in the directory, press [ ] to reach DONE and then press [ENTER] to save.

Pat Williams 5550100

TONE

Directory

Store a name and number in the directory

Store a temporary tone signal in a directory number

If you have dial pulse (rotary) service, you can store tone signals in a directory number. You may need tone signals to use bank-by-phone and other services.

1. When you reach the place in the dialing sequence where you wish tone dialing to begin, press [ ] until the screen displays TONE.

2. Press [ENTER]. All digits entered after this will send tone signals.

3. If you want to save the number in the directory, press [ ] to reach DONE and then press

[ENTER] to save.

Store a FLASH in a directory number

Pat Williams 5550100

FLASH

You can store the flash needed to access some custom-calling services in a directory number.

1. When you reach the place in the dialing sequence where you wish to enter a flash, press [ ] until the screen displays FLASH.

2. Press [ENTER] to store the flash, then continue entering the number. Each flash counts as one digit.

3. If you want to save the number in the directory, press [ ] to reach DONE and then press [ENTER] to save.

DIRECTORY

VIEW ENTRIES

Andrew 5556789

Barbara 5559876

Directory

Review directory entries

1. Press [DIR] and then [ENTER] to begin working

with the directory entries.

2. Press [ ] or [ ] to scroll through the directory

entries.

-OR-

Press the dial pad key for the first character of

the entry you wish to review until the character you are looking for is displayed. Then press [ ] or [ ] to scroll through the desired entries beginning with this character. If there is no entry for the character, the screen will display NO ENTRIES FOR “X” (where X refers to the displayed character).

NOTE: You can exit the directory at any time

without storing the entry; simply press [DIR].

Pat Williams 5550100

MODIFY

Pat

DONE

Pat 5554321

DONE

Pat 5554321

SAVED !

Directory

Edit a directory entry

When any directory entry is displayed, to edit the entry:

1. Press [ENTER].

2. Press [ ] or [ ] to scroll to MODIFY. Press

[ENTER] to edit the name.

3. Press [ ] to move the cursor to the left or

[ ] to move the cursor to the right. Press [REMOVE] to erase characters. Press the dial

pad keys to enter the correct name (page 43).

4. Press [ ] or [ ] to display DONE. Press

[ENTER] to edit the number.

5. Press [ ] to move the cursor to the left or

[ ] to move the cursor to the right. Press [REMOVE] to erase digits. Press the dial pad

keys to enter the correct number.

• To copy the most recently dialed number from

redial, press [(AUTO) REDIAL].

• To enter a two-second dialing pause (a P

appears on the screen) for accessing banking or long distance services, press [ ] or [ ] to scroll to PAUSE. Press [ENTER].

• To switch to tone dialing (a T appears on the screen) temporarily, press [ ] or [ ] to scroll to TONE. Press [ENTER].

• To flash the line (an F appears on the screen) if you need to use the service supplied by your telephone company, press [ ] or [ ] to scroll to FLASH. Press [ENTER].

6. Press [ ] or [ ] to display DONE. Press [ENTER] to save the entry and return to directory review mode.

7. Press [DIR] to exit the directory.

NOTE: If you press [ ] to display CANCEL

before [ENTER] is pressed in step 4 or 6 above, the telephone will not store the entry you modified.

Directory

Dial and remove an entry from the directory

Pat Williams 5550100

DIAL

Pat Williams 5550100

REMOVED!

Dial a number from the directory

1. Find the entry for the number you wish to

call by following the directions under Review directory entries on page 46.

2. Press [ENTER]. The screen displays DIAL.

3. Press [ENTER].

The phone will automatically select an idle line and dial the call unless you choose a specific line to dial the call by pressing the [LINE] button, the call will then be dialed in the mode (speakerphone or headset) you programmed (see AUTOMATIC

MODE on page 39 of the installation guide).

NOTE: While reviewing the numbers in the

directory, if you want to place a new call other than the displayed number, you need to press [DIR] or wait for 30 seconds to return to idle.

Remove a name and number from the directory

1. Find the entry for the number you wish to

call by following the directions under Review directory entries on page 46.

2. When the desired entry is displayed, press [REMOVE]. The screen includes REMOVED! The screen automatically advances to the next directory entry.

NOTE: Once an entry is removed from the direc-

tory, it cannot be restored.

DIRECTORY

END OF LIST

DIRECTORY

REMOVE ALL?

DIRECTORY

ALL REMOVED !

Pat Williams 5550100

COPY TO 1-TOUCH

Pat Williams 5550100

PRESS 1-TOUCH

Pat Williams 5550100

SAVED! SPD#01

Directory

Remove all entries from the directory

1. Press [DIR] to begin working with the directory.

2. Press [ENTER] to select VIEW ENTRIES.

3. Press [ ] or [ ] until the screen shows END OF LIST.

4. Press [REMOVE]. The screen display include

REMOVE ALL?

5. Press [REMOVE] again within three seconds to confirm the command and remove all directory entries. The screen will display ALL REMOVED!

NOTE: Once the entries are removed from the

directory, they cannot be restored.

To save an entry to a one-touch key

1. Find the entry for the desired number by following the directions under Review directory entries on page 46.

2. Press [ENTER] then [ ] or [ ] until you see COPY TO 1-TOUCH.

3. Press [ENTER] to begin to save the number.

4. Press the one-touch button fo the location where you want to save the number.

-OR-

Press [LOWER], then press the one-touch

button.

5. The screen automatically returns to the directory record just reviewed.

6. Press [DIR] to exit.

NOTE: If the desired one-touch key location

Caller ID operation

About caller ID

This telephone has a Caller ID feature that works with caller identification service provided by your local telephone company. There is a fee for this service, and it may not be available in all areas. This telephone can provide information only if both you and the caller are in areas offering caller identification service, and if both telephone companies use compatible equipment.

When you use this telephone with caller ID service, you can see who’s calling before you answer the call. If you subscribe to caller ID with call waiting, a combined service available through many local telephone companies, you can see who’s calling even when you are on another call. This service may be called by different names (such as caller ID with visual call waiting) by different local telephone companies and may not be available in all areas.

NOTE: You must subscribe to combined caller ID with call waiting as a single

service to see caller ID information for a call waiting call. Check with your telephone company for its availability.

The format of telephone numbers displayed will depend on the home and local area codes you set (See the AREA CODES section on page 42 of the installation guide for explanations and setting instructions of area codes):

• If the call came from within your home area code, the screen displays only the seven-digit number (without an area code).

• If the call came from one of your local area codes, the screen displays 10 digits (area code plus the seven-digit number).

• If the call did not come from any of the area codes you set.

a. Phone numbers with 10 or more digits will automatically have a 1

inserted and displayed before the number;

b. Phone numbers with fewer than 10 digits will be displayed without a 1.

Time of call

Caller’s name

Entry number

Date of call Line of call

The call is unreviewed

A long distance call

10:01 AM 11/23 L4 CHRISTINE SMITH 19085550100 CL # 050 NEW LD

Caller's number

RING!

10:01AM 11/23 L4:01AM 11/23 L4 CHRISTINE SMITH 19085550100 LONG DISTANCE

A long distance call

Caller ID operation

How caller ID works

If you subscribe to caller ID service provided by your local telephone company, information about each caller will be displayed between the first and second ring.

NOTE: Caller ID

features will work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.

The time and date of the call, the caller’s name and phone number are included in the display if sent by the caller’s telephone company. The incoming line number of the call also appears, (L4 in the above example). Other messages may appear on screen. See Display screen messages on page 52 for more information.

Caller ID information will appear on the screen as long as the phone rings, or until the caller hangs up, or until the call is answered at another extension, or until the extension that answered the call hangs up.

If you subscribe to caller ID service, this phone automatically resets the time and date each time new call information is received. You can set the time and date yourself if you wish. (See Time/ date in Appendix B of this document.)

Caller ID operation

RING!

10:01AM 11/23 L4:01AM 11/23 L4 CHRISTINE SMITH 5550100

Calls received on two or more lines simultaneously

Your screen can display the caller ID information for only one call at a time, but you can switch between the information for two or more ringing lines by pressing [ ] or [ ].

For example, if Line 3 of the phone is ringing, the screen displays the caller ID information for Line

3. If the phone starts to ring on Line 1, the screen will display the new caller’s information when it is available.

Press [ ] or [ ] to review the caller ID information for the first call.

Pressing [ ] or [ ] repeatedly will allow you to switch among all of the incoming call information. See Display screen messages below for information about other possible messages.

Display screen messages

Display:

PRIVATE NAME

PRIVATE NUMBER

UNKNOWN NAME

UNKNOWN NUMBER

Means:

The other party is blocking name information.

The other party is blocking telephone number information.

Your phone company is unable to receive information about this caller’s name.

Your phone company is unable to receive information about this caller’s number.

The call information is unavailable. OUT OF AREA

10:01AM 11/23 L4 CHRISTINE SMITH 19085550100 CL#050 NEW

NOTE: Caller ID fea-

tures will work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.

Caller ID operation

Call history

Information about the last 200 incoming calls is stored in the call history. The most recent call will have the highest entry number. (For example, if two calls have been received, the call with the entry number 002 in the call history is the more recent.) You can review the call history to find out who has called, return the call or save the caller’s name and number into the one-touch keys or directory.

When the call history is full, the earliest entry is deleted to make room for new incoming call information.

If a call is answered before the information appears on the screen, it will not be saved in the call history.

Unreviewed and total calls

10: 01 AM 11/23 EXT 11 CID: 50/200 DTAD: 05/10

Number of total calls

Number of unreviewed calls

When your telephone is in idle mode, the screen will display the number of new (unreviewed) calls and the total number of calls.

Each time a call history entry marked NEW is reviewed, the number of new calls decreases by one.

Menu structure

Use the navigation keys ([ENTER], [ ], [ ], [ ], [ ]) to move through the menus. The menu

structure for call history is shown below.

DIAL (or DIAL ALTERNATE) COPY TO DIR COPY TO 1-TOUCH

CALL HISTORY 200 CALLS 050 NEW

10:31AM 11/23 L1 Pat Williams 18095551234 CL#200 NEW

10:21AM 11/23 L4 Jeffrey Adams 5559876 CL#199 NEW

10:11AM 11/23 L1 Chris Thompson 5550100 CL#198 NEW

Caller ID operation

Reviewing the call history and returning calls

To review the call history

1. Press [CALL HISTORY]. The screen displays CALL HISTORY and the number of total calls

and new calls in the call history.

-OR-

Press [ ] or [ ] when the telephone is idle to

show the most recent caller ID entry directly. Skip to step 3.

2. Press [ ] to show the most recent call. The call history displays the caller ID entries in reverse chronological order (i.e., the most recent one first).

3. Press [ ] or [ ] to scroll through the caller ID entries.

4. Press [CALL HISTORY] to exit call history mode.

To return a call (display dail)

10:11AM 11/23 L1 Chris Thompson 5550100 DIAL

NOTE: While review-

ing the numbers in the call history, if you want to place a new call other than the displayed number, you need to press and hold [ENTER] or wait for 30 seconds to return to idle.

As you review call history records, you can dial an entry's phone number.

1. Press [CALL HISTORY] to enter call history.

2. Press [ ] or [ ] until you see the desired caller ID entry.

3. Press [ENTER]. The screen includes DIAL or DIAL ALTERNATE.

4. Press [ENTER].

10:11AM 11/23 L2 Chris Thompson 9085550100 DIAL ALTERNATE

9085550100

19085550100

15550100

550100

10:11AM 11/23 L2 Chris Thompson 5550100 CL #198

10:11AM 11/23 L2 Chris Thompson 5550100 REMOVED!

Caller ID operation

To delete an entry or all entries

Changing the format of the caller ID number

You may need to add or remove the area code or a

"1" at the beginning of the number.

1. Follow the directions in steps 1 and 2 of To return a call (page 54). Press [ENTER].

2. Press [ ] or [ ] until the screen displays DIAL ALTERNATE.

3. Press [ ] to scroll through the alternate dialing formats (seven-digit number, area code + sevendigit number, 1 + area code + seven-digit number, or 1 + seven-digit number). The screen displays the alternate formats on the third line.

4. Press a LINE key to dial the displayed number.

To remove a specific entry

1. Press [CALL HISTORY].

2. Press [ ] or [ ] until you see the desired entry.

3. Press [REMOVE], also called the “entry removal button”, to delete the currently displayed entry from the call history. The screen displays the previous record in call history. If there are no records in call history, the screen displays the summary screen 000 CALLS 000 NEW.

4. Press [CALL HISTORY] to exit.

CALL HISTORY 200 CALLS 050 NEW

CALL HISTORY 200 CALLS 050 NEW REMOVE ALL?

To remove all call summary entries

1. Press [CALL HISTORY].

2. Press [REMOVE] to show REMOVE ALL?

3. Press [REMOVE] again within three seconds to confirm and delete all records from the call summary.

-OR-

Press [CALL HISTORY] to exit and leave all

caller ID entries intact.

The screen automatically returns to the call history summary. Once deleted, entries cannot be retrieved.

10:11AM 11/23 L2 Chris Thompson 5550100 CL #198

10:11AM 11/23 L2 Chris Thompson 5550100 COPY TO DIR

10:11AM 11/23 L2 Chris Thompson 5550100 CL #198

10:11AM 11/23 L2 Chris Thompson 5550100 COPY TO 1-TOUCH

10:11AM 11/23 L2 Chris Thompson 5550100 PRESS 1-TOUCH

Caller ID operation

To store an entry to the directory or a one-touch key

To save an entry to the directory

1. Press [CALL HISTORY].

2. Press [ ] or [ ] until you see the desired entry.

3. Press [ENTER], then [ ] or [ ] until you see COPY TO DIR.

4. Press [ENTER] to store the name and number into the directory and return to the call history review mode.

5. Press [CALL HISTORY] to exit.

To save an entry to a one-touch key

1. Press [CALL HISTORY].

2. Press [ ] or [ ] until you see the desired entry.

3. Press ENTER then [ ] or [ ] until you see COPY

TO 1-TOUCH.

4. Press [ENTER] to begin to save the number.

5. Press the desired one-touch button where you

want to save the number.

-OR-

Press [LOWER], then press the one-touch button.

6. The screen automatically returns to the call history entry just reviewed.

7. Press [CALL HISTORY] to exit.

NOTES:

• If a call history record does not include a phone

number, it cannot be saved to the directory and one-touch key.

• If the desired one-touch key location was

empty, the screen will display SAVED! If there is a telephone number in it, the screen will display REPLACE SPD#XX? (XX is the desired one-touch location number.) You can replace the current entry by pressing [ENTER], or keep the current entry by pressing [ ] or [ ] until you see NO REPLACE? Press [ENTER], then choose another one-touch key location.

Caller ID operation

Call waiting and message waiting

CID with call waiting

(CALL WAITING) L1 Chris Thompson 5550100

10:01AM 11/23 EXT 11 CID: 100/98 COVM DTAD:16/20 1 34

If you subscribe to caller ID with call waiting service and you receive a call waiting call, not only will you hear the normal call waiting tone, but (CALL WAITING) will be displayed in the top line of the screen. The caller information for the incoming call will be displayed.

1. Press [FLASH] to access the call waiting call.

2. To return to the original call, press [FLASH]

again.

Message waiting and NEW CALL light

This NEW CALL light stays on when you have received call information but have not yet reviewed it. If you subscribe to a voice mail service, this light flashes when you have unretrieved messages waiting. The screen also displays information about the number of new calls and voice mail messages waiting.

CID:100/198 Indicates 100 new caller ID entries and 198 total caller ID entries.

L2 The call came in on line 2. COVM There is voice mail “message

1 3 4 waiting" information on lines 1, 3 and 4.

NOTE: You have to set COVM ON to receive

notification of “message waiting” (page 41 of the installation guide).

10:01AM 11/23 EXT 11 CID:50/200 COVM DTAD:16/20 1234

Caller ID Operation

COVM RESET

Use this feature when the phone display and NEW CALL light indicate there is voice mail when you

have none. You may have accessed your voice mail from a remote location (while away from the phone). You may have received a false signal from your local service provider. You can clear the indicator manually.

COVM RESET

L1 COVM RESET

1. Press [ENTER].

2. Press [ ] or [ ] until you see SPECIAL OPTIONS.

Press [ENTER].

3. Press [ ] or [ ] until you see COVM RESET.

4. Press [ ] or [ ] to scroll through the COVM

RESET menu (L1 COVM RESET - L4 COVM RESET, or ALL COVM RESET).

5. When the indicator of the phone line you want to reset is displayed, press [ENTER] to remove the message waiting indicator. You can clear all the lines at the same time by choosing ALL COVM RESET. The screen includes RESET!

6. To move to the next feature, press [ ].

-OR-

To exit setup, press and hold [ENTER].

This turns off the display indicator and the flashing of the NEW CALL light; it does not delete your voice mail message(s). If there actually is a new voice mail message, your local telephone company will resend the signal causing the NEW CALL light to flash and the digit for the line to appear on the screen.

Answering system on an auto-attendant 1080 telephone

Using a 1080 mailbox

Forwarding to DTAD mailbox

About forwarding to DTAD

If at least one 1080 telephone is designated to be used as an auto-attendant (if you have the 1080 user's manual, read it for more details), you can designate the auto-attendant telephone as a DTAD (Digital Telephone Answering Device) mailbox for the 1070 or 1040 telephones in the same system.

When the DTAD mailbox is designated, the answering system of the DTAD mailbox 1080 telephone can answer calls transferred by the auto-attendant system and record caller’s messages for its DTAD system extensions. These messages are called system extension messages. For more details, refer to the 1080 user's manual.

If the DTAD mailbox is designated, a DTAD system extensions will display its messages DTAD:XX/XX on its screen. The person on a DTAD system extension 1070 telephone can access the DTAD mailbox 1080 telephone to play back messages and record memos (see Listening to messages - internal access on page 61).

SYS EXT MAILBOX

FWD TO DTAD

CALL FROWARD

SYS EXT MAILBOX

15 SEC

FWD DELAY TIME

Using a 1080 mailbox

To set up call forwarding

To turn call forwarding on

Use this feature to turn the call forwarding to DTAD mailbox function on or off.

1. Press [ENTER].

2. Press [ ] or [ ] to scroll to SYS EXT MAILBOX. Press [ENTER].

3. Press [ ] or [ ] to display CALL FORWARD.

4. Press [ ] or [ ] to choose FWD TO DTAD or OFF.

5. Press and hold [ENTER] to save the selection and

exit.

To set call forwarding delay time

Use this feature to choose the delay time before an auto-attendant transferred call is forwarded to the DATD mailbox 1080 telephone.

1. Press [ENTER].

2. Press [ ] or [ ] to scroll to SYS EXT MAILBOX. Press [ENTER].

3. Press [ ] or [ ] to display FWD DELAY TIME.

4. Press [ ] or [ ] to choose the desired time (2-40 seconds).

5. Press and hold [ENTER] to save the selection and

exit.

NOTE: If there is

no command entered for 10 seconds, “Remote operation” will be announced. If there is no command entered for another 10 seconds, the internal access call will end automatically.

Using a 1080 mailbox

Listening to messages - internal access

If a 1070 phone is assigned to a 1080 system extension mailbox, the screen will display the number of new and all messages you have. You will see DTAD: XX/YY, with XX being the number of new, (unplayed,) messges, and YY the number of all messages. Follow the steps below to access the 1080 system extension mailbox to play back your messages.

1. Press [INTERCOM], then [0] on a 1070 system

extension.

-OR-

If you want to alert the person at the 1080

mailbox extension before starting internal access on a 1070 extension, you can make a single page to the 1080 mailbox.

2. Enter the three-digit remote access code (111 unless you have changed it, see the installation guide).

3. Enter commands (see the list below).

4. Press [INTERCOM] on the 1070 system extension to end the internal access and save all undeleted messages.

Play all messages [1] [*]

Play new messages [1]

Replay current message and replay previous message [2]

Skip to next message [3]

Press to play all extension messages for this 1070 extension.

Press to play new extension messages for this 1070 extension.

Press within 3 seconds of the message playing to go back to the previous message. Press after 3 seconds of the message playing to repeat the message currently playing.

Press during playback to skip the current message and advance to the next message.

continued on next page

Using a 1080 mailbox

Internal access

continued from previous page

Delete message(s) [#] [#]

Delete all message(s) [#] [*]

Stop [8]

Record a memo [9] to begin recording [8] to stop recording

Press during playback to delete the current message.

Press to delete all messages for this 1070 extension.

Press to stop any operation (e.g. stop playback, stop recording).

Press [9], wait for beep then begin speaking. Press [8] to stop recording.

Appendix A

Glossary

Auto Attendant: If there is at least one 1080 telephone in your system, it may be set up to be an auto attendant. The auto attendant is assigned to pick up a ringing line automatically after a selected number of rings. It may also be set up to record messages for your extension. The auto attendant plays the selected auto attendant message and redirects the call if the caller enters an extension number.

Caller ID: Caller identification is a subscriber service available from most local telephone companies for a fee. When you subscribe to caller identification, you can see who’s calling before you answer the phone if you and the caller are both in areas offering caller ID service with compatible equipment.

Caller ID with call waiting: This is a single, combined subscriber service which may be available from your local telephone company. If you subscribe to this service, you can use your 1070 telephone to see who’s calling even while you are on another call (as long as your caller is in an area with caller ID service and both telephone companies use compatible equipment).

Central message: If a 1080 telephone is assigned as an auto attendant, when a call is answered by the auto attendant, and a caller presses [9], a central message, one not intended for any particular extension, is created.

Centrex service: This is a special subscriber service which may be available from your local telephone company for a fee. This 1070 telephone can be used with Centrex service.

COVM: Central Office Voice Mail is a subscriber voice message service which may be available from your local telephone company. This service may be called by another name in your area (e.g. call answering).

DND: When activated, the Do Not Disturb (DND) feature prevents interruptions during a call.

DSL: Digital subscriber line, (DSL) service is available from your telephone company for a fee. It allows you to receive high-speed internet through your telephone line(s). Some special equipment, splitters and/or filters, are required for the telephone and data service to work properly together.

DTAD: The Digital Telephone Answering Device is a sophisticated, tapeless answering system built into the 1080 telephone. In some installations, messages for your phone can be recorded on a 1080 in your system.

Home area code: This is the area code for your telephone number. Users simply dial the seven digits of a telephone number to make a call within their own area code and 11 digits outside of their area code. If this applies to you, you should enter your own area code into the telephone as the home area code. After setting, if you receive a call from within your home area code, the screen will display the last seven digits of the telephone number.

continued on next page

Appendix A

Glossary

continued from previous page

You may, however, live in a region where for calls within your own area code, you must dial 10 digits (that is, the area code and telephone number). If this applies to you, enter 000 for the home area code and enter your area code as a local area code. After setting, if you receive a call from within your area code, the screen displays the 10 digits of the telephone number.

For details, see the AREA CODES section (page 42 of the installation guide).

Line group: A group of system telephones sharing some lines within a multitelephone system.

Local area code: Most users dial 11 digits to make calls outside their home area codes. If this applies to you, you do not need to program any local area codes.

However, if you dial only 10 digits to make calls to some areas outside your home area code (without dialing 1), then set these local area codes on the telephone. Up to five local area codes can be set. For details, see the AREA CODES section on page 42 of the installation guide. After setting, if you receive a call from one of these local area codes, the screen displays the 10 digits of the telephone number.

Mailbox: A place to store answering system messages. A 1080 phone can store system extension messages for your extension.

Memory loss protection: Even if the telephone has no AC power or a battery, all programming and messages are retained.

Navigation keys: These are the buttons used when programming your 1070 phone and for scrolling through feature options ([ENTER], [ ], [ ], [ ], [ ]).

Prime line: This is the line on the telephone you assign to be selected automatically when you lift the handset, press [ SPEAKER] or press

[HEADSET] to answer or make a call.

System extension message: The messages recorded for individual 1070 and

1040 telephones that are associated with a 1080 phone’s auto attendant mailbox (page 59).

System telephone: Any 1080, 1070 or 1040 telephone in your telephone system (also called an extension).

Telephone system (or business system): Two or more system telephones combined to form an interacting system of shared lines. You can have up to 16 system telephones in the system.

TIME/DATE

= 2007 YEAR

Appendix B

Time/date

When the telephone is idle, the screen will display the date and time. The time can be set manually or with incoming caller ID information. Even if you have caller ID, you must set the year once for voice messages to have the correct day of the week.

1. Press [ENTER].

2. Press [ ] or [ ] until you see TIME/DATE.

3. Press [ENTER] to see YEAR. Press the dialpad keys to enter the correct year.

4. Press [ ] until you see MONTH. Press the dialpad keys to enter the correct month.

5. Press [ ] until you see DATE. Press the dialpad keys to enter the correct date.

6. Press [ ] until you see HOUR. Press the dialpad keys to enter the correct hour (12-hour clock format).

7. Press [ ] until you see MINUTE. Press the dialpad keys to enter the correct minute.

8. Press [ ] until you see AM/PM. Press [ ] or [ ] to highlight AM or PM.

9. To move to MAIN MENU, press [ ].

-OR-

To exit setup, press and hold [ENTER].

NOTE:

• Caller ID provides the time and date. Set the year so that the day of the week can be calculated from the caller ID information. After you set the time once, it will be updated automatically with incoming caller ID information.

The time will be set automatically only if you

subscribe to caller ID service provided by your local telephone company (page 50).

Appendix C

Centrex operation

Set ring delay duration

This feature allows other system telephones’ calls to ring at the console phone. After a specified ring delay, the calls will ring at the console phone. (See CSL DELAY RING on page 75 of the installation guide.)

Answer a delayed ring

The console phone rings and the screen displays the extension number of the intercom sending the delayed ring.

1. Select an idle line.

2. Enter the Centrex pickup code.

3. Enter the seven- or ten-digit phone number (as directed by your phone company) of the extension sending the delayed ring.

NOTE: If the console is using another line and

receives a delayed ring, the console phone can put the other line on hold and follow steps 1–3. If the console is on an intercom call, the intercom call should be ended before picking up the ringing phone.

Pick up another station’s line

1. Choose an idle Centrex line.

2. Enter the Centrex pickup code.

3. Enter the seven- or ten-digit phone number (as directed by your phone company) of the line you want.

If you subscribe to Centrex service provided by your local telephone company, you need to set up the system telephones first: Here is an example of one setup.

EXT 11 (console)

CONSOLE is ON. CSL DELAY RING is OFF.

EXT 12

CONSOLE is OFF. CSL DELAY RING is set

to 20 seconds.

EXT 13

CONSOLE is OFF. CSL DELAY RING is set

to 16 seconds.

EXT 14 Both CONSOLE and CSL DELAY RING menus are OFF. (This telephone does not use the Centrex service.)

Appendix C

Centrex operation

Centrex service call example

In the example on the left, when the calls coming from 555-1237 or 555-1238 are not answered, if you subscribe to the Centrex service provided by your local telephone company, these calls will be switched to the console telephone (EXT 11 in the example).

1. An external call comes in on line 4 (telephone number 555-1237 or 555-1238) on the original system telephone (EXT 12 or EXT 13).

2. If the call is not answered during the CSL delay time set on the original extension, (20 seconds for EXT 12 or 16 seconds for EXT 13), the console telephone (EXT 11) will ring and display EXT XX RING.

3. Press the [LINE 4] key if line 4 is idle on the console telephone (EXT 11). Dial the Centrex access code (provided by your telephone company) then the ringing line’s seven- or tendigit phone number, (as directed by your phone company).

NOTES:

• If no one answers the call at the console

telephone for 10 seconds, the originating extension will ring again.

• Outside calls will be answered by the auto

attendant (see 1080 user’s manual for details).

• Contact your telephone company for more details

about Centrex service.

Appendix D

General product care

To keep your phone working well and looking good, follow these guidelines:

• Avoid putting it near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps).

• DO NOT expose it to direct sunlight or moisture.

• Avoid dropping the phone and/or other rough

treatment.

• Clean with a soft cloth.

• Never use a strong cleaning agent or abrasive powder because this can damage the finish.

• Retain the original packaging in case you need to ship it at a later date.

Appendix E

Important product information

This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock.

Safety information

• Read and understand all instructions in the user’s manual. Observe all markings on the product.

• Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning.

• Do not use a telephone in the vicinity of a gas leak. If you suspect a gas leak, report it immediately, but use a telephone away from the area where gas is leaking. If this product is a cordless model, make sure the base is also away from the area.

• Do not use this product near water, or when you are wet. For example, do not use it in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquids, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly.

• Install this product in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion.

• If this product does not operate normally, read Troubleshooting in this user’s manual. If you cannot solve the problem, or if the product is damaged, refer to the limited warranty. Do not open this product except as may be directed in your user’s manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks.

• If this product has user-replaceable batteries, replace batteries only as described in your user’s manual. Do not burn or puncture batteries—they contain caustic chemicals.

• If this product has a three-prong (grounding) plug or a polarized plug with one wide prong, it may not fit in non-polarized outlets. Do not defeat the purpose of these plugs. If they do not fit in your outlet, the outlet should be replaced by an electrician.

CAUTION: Use only the power adapter provided with this product. To obtain a replacement, visit our website at www.telephones.att.com, or call 1 (800) 222–3111. In Canada, dial 1 (866) 288-4268.

Appendix E

Important product information

Especially about corded telephones

• Electrical power: The telephone base must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged

or switched off, or if the electrical power is interrupted.

• Power adapter: The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

Especially about telephone answering systems

Two-way recording: This unit does not sound warning beeps to let the other

party know that the call is being recorded. To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call, you should start the recording process and then inform the other party that you are recording the call.

SAVE THESE INSTRUCTIONS

Appendix F

FCC and ACTA information

If this equipment was approved for connection to the telephone network prior to July 23, 2001, it complies with Part 68 of the Federal Communications Commission (FCC) rules. If the equipment was approved after that date, it complies with the Part 68 rules and with then Technical Requirements for Connection of Equipment to the Telephone Network adopted by the Administrative Council for Terminal Attachments (ACTA). We are required to provide you with the following information.

1. Product identifier and REN information

The label on the back or bottom of this equipment contains, among other things, an identifier indicating product approval and the Ringer Equivalence Number (REN). This information must be provided to your local telephone company upon request. For equipment approved prior to July 23, 2001, the product identifier is preceded by the phrase “FCC Reg No.” and the REN is listed separately. For equipment approved after that date, the product identifier is preceded by “US” and a colon (:), and the REN is encoded in the product identifier without a decimal point as the sixth and seventh characters following the colon. For example, the product identifier US:AAAEQ03T123XYZ would indicate an REN of 0.3.

The REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. In most, but not all areas, the sum of all RENS should be five (5.0) or less. You may want to contact your local telephone company for more information.

2. Connection and use with the nationwide telephone network

The plug and jack used to connect this equipment to the premises wiring and the telephone network must comply with the applicable part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines, see installation instructions in the user’s manual. This equipment may not be used with coin telephone lines or with party lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable the alarm equipment, consult your telephone company or qualified installer.

3. Repair instructions

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the limited warranty.

Appendix F

FCC and ACTA information

4. Rights of the telephone company

If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned.

5. Hearing aid compatibility

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

6. Programming/testing of emergency numbers

If this product has memory dialing locations, you may choose to store police, fire department and emergency medical service telephone numbers in these locations. If you do, please keep three things in mind:

a. We recommend that you also write the telephone number on the directory

card (if applicable), so that you can still dial the emergency number manually if the memory dialing feature doesn’t work.

b. This feature is provided only as a convenience, and the manufacturer assumes no responsibility for customer reliance upon the memory feature.

c. Testing the emergency telephone numbers you have stored is not recommended. However, if you do make a call to an emergency number:

• You must remain on the line and briefly explain the reason for the call before hanging up.

• Programming/testing of emergency numbers should be performed during off-peak hours, such as in the early morning or late evening, when the emergency services tend to be less busy.

Appendix G

Part 15 of FCC rules

Some telephone equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used properly, may cause interference to radio and television reception. This product has been tested and found to meet the standards for a class B digital device, as specified in part 15 of the FCC rules.

These specifications area designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

If this product causes interference to radio, VCR or television reception when it is in use, you might correct the interference with any one or all of these measures:

• Where it can be done safely, re-orient the receiving radio, VCR or television antenna.

• To the extent possible, relocate the radio, VCR, television or other receiver with respect to the telephone equipment.

• If this telephone product runs on AC power, plug your product into an AC outlet that’s not on the same circuit as one used by your radio, VCR or television.

Modifications to this product, not expressly approved by the manufacturer, could void the user’s authority to operate the equipment.

Appendix H

Limited warranty

The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of

America call 1 (800) 222-3111 or visit www.telephones.att.com; In Canada, call 1 (866) 288-4268.

1. What does this limited warranty cover?

The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada.

2. What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period (“materially defective PRODUCT”)?

During the limited warranty period, the manufacturer’s authorized service representative will repair or replace at the manufacturer’s option, without charge, a materially defective PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace it with a new or refurbished PRODUCT of the same or similar design. The manufacturer will retain then defective parts, modules, or equipment. Repair or replace ment of the PRODUCT, at the manufacturer’s option, is your exclusive remedy. The manufacturer will return the repaired or replacement products to you in working condition. You should expect the repair or replacement to take approximately 30 days.

3. How long is the limited warranty period?

The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty, this limited warranty also applies to repaired or replacement PRODUCT for a period of either (a) 90 days from the date the repaired or replacement PRODUCT is shipped to you or (b) the time remaining on the original one-year limited warranty; whichever is longer.

Appendix H

Limited warranty

4. What is not covered by this limited warranty?

This limited warranty does not cover:

• PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or

• PRODUCT that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of the manufacturer; or

• PRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or

• PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or

• PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or

• PRODUCT purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to products used for rental purposes); or

• PRODUCT returned without valid proof of purchase (see item 6 below); or

• Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit.

5. How do you get warranty service?

To o b tain wa r ranty s ervice i n the Un ited St ates of America, call 1 (800) 222-3111; in Canada, please dial 1 (866) 288-4268.

NOTE: Before calling for service, please review the user’s manual. A check of

the PRODUCT controls and features may save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced PRODUCT under this limited warranty to you, transportation, delivery or handling charges prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, the manufacturer will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty.

Appendix H

Limited warranty

6. What must you return with the PRODUCT to get warranty service?

You must: a. Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; and

b. Include “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; and

c. Provide your name, complete and correct mailing address, and telephone number.

7. Other limitations

This warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.

State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.

Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to one year from date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Please retain your original sales receipt as proof of purchase.

Appendix I

Technical specification

Operating temperature 32°F — 122°F

Power adapter input AC120V 60Hz

0°C — 50°C

Power adapter output

Backup battery (purchased separately)

Headset jack 2.5mm, 32 - 150ohm

Wiring limitation No more than 600 feet

REN 0.3B

System signal carrier frequency

DC12V 500mA

Alkaline 9V, size 1604A

1.7 MHz

Appendix J

In case of difficulty

If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at

call

1 (800) 222-3111

serial number, found on the underside of your phone, available when contacting customer service. Please retain your receipt as your proof of purchase.

To purchase accessories or replacement parts, please contact customer service by visiting our website at

1 (800) 222–3111

. In Canada, dial

www.telephones.att.com

1 (866) 288-4268

. Have the

www.telephones.att.com

1 (866) 288-4268

, or

or calling

My telephone appears to be dead.

System features, (intercom, transfer, hold release, etc.) do not work with my old AT&T 4-line telephones (984, 974, 945, etc.).

Intercom, hold, call privacy or other advanced features do not work properly.

• Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.

• Make sure the telephone line cords are plugged firmly into the telephone base and the jack.

• Unplug the telephone’s electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the telephone to synchronize.

• This system is not compatible with any other AT&T 4-line small business telephones, except for the 1080, 1070 and 1040 telephones.

• If you have fiber optic service, (digital service to the building, analog service within the building,) VoIP (Voice over the Internet) service, or cable telephone service, the router that the system uses may interfere with system communication.

• If Line 1 is a DSL line, have a professional install a splitter on the telephone line. See the installation guide and contact your DSL service provider for more information.

• If the wiring for your system is greater than 600 feet, some of the advanced features may not work properly. You may have to remove some of the phones from remote areas.”

Appendix J

In case of difficulty

• Check to make sure that each telephone set has a unique extension number. If the sets receive AC power at the same time, either at initial installation or after a power failure, the extension numbers may be the same. Refer to

the EXTENSION NUMBER section on page 32 of the installation guide.

There is no dial tone.

I cannot dial out.

• First, try all the suggestions of My telephone

appears to be dead on page 78.

• The telephone line cord might be malfunctioning.

Try installing a new telephone line cord.

• Disconnect the telephone base from the telephone

jack and connect a different telephone. If there is no dial tone on the telephone either, the problem is in your wiring or local service. Contact your local telephone company.

• Make sure a line is selected. Press a line button

or speakphone.

• Make sure the [HOLD] key is not pressed.

• If there is no dial tone when the [HEADSET] key

is pressed, make sure the headset is firmly connected in the HEADSET jack.

• First, try all the above suggestions in There is

no dial tone on this page.

• Make sure there is a dial tone before dialing. It is

normal if the telephone takes a second or two to synchronize before producing a dial tone. Wait an extra second before dialing.

• Check that all the telephones connected to the

same telephone line are hung up.

• Make sure the telephone is set to the correct

dial mode (pulse dial or tone dial) for the service in your area. Refer to the TONE/PULSE section on page 36 of the installation guide to set the dial mode.

Appendix J

In case of difficulty

• If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your local telephone company (charges may apply).

• If you are using the speakerphone, eliminate any background noise. Noise from a television, radio, or other appliances may cause the telephone to not dial out properly. If you cannot eliminate the background noise, first try muting the telephone before dialing, or dialing from another room in your home with less background noise.

I cannot page or make intercom calls.

I cannot transfer outside calls.

• Make sure you dialed the extension correctly.

• Make sure Line 1 is connected and has the same phone number on all system phones.

• The destination telephone may be on an external call. Wait and try again.

• Make sure the Do Not Disturb function is turned off on the destination system telephone (page 15).

• Make sure the [INTERCOM] light is off before you

make a page or Intercom call. If the light is on, the system is busy or the intercom is unavailable. Try again when the intercom light goes out.

• Make sure the telephone line cord connected to line jack L1/L2 was provided with the telephone.

• If you are on a conference call with another telephone in the same system (page 22), the call cannot be transferred.

• If the destination telephone is on an outside call or intercom call with another system telephone, the call cannot be transferred.

• All extensions must have the same outside telephone line connected to Line 1.

Appendix J

In case of difficulty

• Make sure the telephone line cord connected

to line jack L1/L2 was provided with the telephone.

• Make sure that the LINE GROUP assignment is correct. See page 43 of the installation guide.

LOW BATT is displayed on screen.

The telephone does not ring when there is an incoming call.

• No spare battery is installed or the spare battery needs to be replaced.

• Remove and re-install the battery.

• Make sure the ringer is on (page 14).

• Make sure the telephone line cord(s) and the power adapter are plugged in properly (See the Installation Guide).

• There may be too many extension telephones on the telephone line to allow all of them to ring simultaneously. Try unplugging one phone at a time until the phones start ringing.

• Test a working telephone at the same telephone jack. If another telephone has the same problem, the problem is in the telephone jack. Contact your local telephone company (charges may apply).

• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.

• Make sure the Do Not Disturb feature is not activated (page 15).

• If you are on a call, there will be a beep to alert you of incoming calls on the other lines.

Appendix J

In case of difficulty

Cannot join a conversation in progress.

The call privacy feature does not work.

Error tone (fast busy signal) when making a page call.

A double beep sounds every 30 seconds.

The call privacy feature prevents another set on the system from interrupting a conversation. Make sure you press the LINE button to release privacy. (See Call privacy on page 21.)

• In some installations that have fiber optic service (digital service to the building, analog service within the building) the signals to the extensions may not support the call privacy feature.

• The Do Not Disturb feature is activated at the extension you are calling.

• There is a call on hold at this extension. Press and release the LINE button of the call on hold to return to the call and turn off the reminder beep.

Operation during a power failure.

The screen displays AC FAIL.

• This phone will operate during a power failure if a working battery has been installed. You will be able to answer calls with the handset and dial calls using the dial pad keys and the one-touch or redial features. No other features will work until power is restored. All programming is retained during a power failure.

• The phone has been disconnected from AC power. When AC power is restored, the screen will return to the usual display. One-touch and redial numbers are retained until power is restored.

Appendix J

In case of difficulty

Display screen is blank.

My calls fade out or cut in and out when I am using the telephone.

The sound quality of the headset is poor.

• Make sure the power cord is connected to both the phone and an electrical outlet not controlled by a wall switch.

• If you have a headset plugged into the telephone, try unplugging it and firmly plugging it in again.

• Disconnect the telephone base from the modular jack and plug in another corded telephone. If calls are still not clear, the problem is probably in the wiring or local service. Contact your local service company (charges may apply).

• If you are using the speakerphone when this problem occurs, eliminate any background noise. Noise from the television, radio, or other appliances may cause the speakerphone to cut in and out. Try engaging the [MUTE] button when you are not speaking or eliminating the background noise.

• If you have Digital Subscriber Line, (DSL,) service, and you have more than three telephone sets, and you have installed microfilters, you may need to have a DSL splitter installed by your DSL service provider.

• Unplug it and and firmly plug it in again.

The system does not receive caller ID or the system does not display caller ID during call waiting.

• Make sure you subscribe to caller ID with call

waiting features services provided by the local telephone company.

• The caller may not be calling from an area

which supports caller ID.

• Both you and the caller’s telephone companies

must use equipment which are compatible with caller ID service.

• If your phone is currently in use and a new call

comes in, you must press the [[ ] to see the new to see the new call. This procedure will allow you to see call waiting caller ID and caller ID from other lines on the phone.

• Make sure the telephone line cords were

provided with the telephone.

Appendix J

In case of difficulty

I hear other calls when using the telephone.

My caller ID features are not working properly.

• Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company.

• Make sure you are using the round black cords that came with the phone. These cords help prevent crosstalk (hearing other calls.)

• Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your telephone.

• The caller may not be calling from an area which supports caller ID.

• Both you and the caller’s telephone companies must use equipment which are compatible with caller ID service.

• Make sure the area codes are set correctly on the telephone (page 42 of the installation guide).

• Reset the phone. See Common cure for electronic equipment on the next page.

COVM line indicator remains on.

• Make sure you have reviewed all messages on that line.

• You may have received a false signal from the central office. To clear, see COVM RESET on page 58.

Appendix J

In case of difficulty

Common cure for electronic equipment:

The answering system does not respond to internal access commands.

If the telephone is not responding normally, try the following (in the order listed):

1. Disconnect the power to the telephone base.

2. Disconnect the spare battery (if the set has

one).

3. Wait a few minutes before connecting power to

the telephone base.

4. Re-install the spare battery (if the set has one).

5. Wait for the telephone to synchronize its

connection. This may take up to one minute.

• Make sure your remote access code is correct

(see the installation guide for more details).

• If you access the extension mailbox through a

single page call, make sure the extension number of the extension mailbox is entered correctly.

• The extension mailbox is in use. Or the two

intercom paths are in use. Wait for a few minutes then try again.

• There may be interference on the telephone line you

are using. Press the dial pad keys firmly when dialing.

Some messages for specific extensions were not recorded.

My phone beeps for no reason.

• Check the central (general) mailbox(es) for the

messages.

• Check Line Group setting (see page 43 of the installation guide for directions).

• If someone is trying to assign your phone’s extension number to another phone, your phone will sound a warning beep, and display, “IS ALREADY USED.”

Index

AC fail, 4 Alert tones, 7 Answering calls, 9 Auto-mute, 30 Auto-redial, 18

Caller ID, 50 Call history, 53 Call privacy, 21 Call forwarding delay time, 60 Call transfer, 23 Call waiting, 19, 57 Centrex service, 67 Conference call, 22 COVM, 58, 63

Delete call history entries, 55 Delete redial entries, 17 Dialing from a CID record, 54 directory dialing, 48 one-touch dialing, 38 Directory delete entries, 48 dial number, 48 edit entries, 47 new entries, 43 store to one-touch keys, 49 Do Not Disturb, 15

DTAD, 59-62

Handset, 10 Hands-free use, 10 Headset, 11 Hold a call, 20

Important product information, 69 In case of difficulty, 78 Incoming calls answering, 9 Indicator light, 6 Intercom, 26-29 Internal access, 61

Last number redial, 16 LCD Contrast, 4 Line length, 78 Listening to messages, 61

Making calls, 9 Memo, 62 Message playback, 61 Mute, 19

Navigation keys, 3 Names, enter into directory, 43

Ending calls, 10, 11

FCC and ACTA, 71 Forward to DTAD, 59

One-touch keys, 34 delete entries, 39 dial number, 38 new entries, 36 preference, 35

Index

Page all, 31 Prime line, 9

Receiving calls, 9 Redial stack, 17 Reset COVM, 58 Ringer on or off, 14 Ringer type, 14 Ringer volume, 13 Room monitor, 33

Screen display messages, 4 Single-phone page, 30 Speakerphone, 10 System extension message, 59 System extension mailbox, 61 Switch lines, 21 Switch speaking mode, 12

Technical specifications, 77 Temporary tone dialing, 19

Volume control, 13 Voice mail, 58 Voice page, 29-33

Warranty, 74

www.telephones.att.com

AT&T and the AT&T logo are trademarks of AT&T Intellectual Property II, L.P. d/b/a

AT&T Intellectual Property licensed to Advanced American Telephones.

Printed in China. Issue 5 AT&T 02/08.

AT&T 1070 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual