AT&T 1070 User Manual
Telephone operation
7
Basic phone operation
DO NOT DISTURB
When you activate the Do Not Disturb (DND)
function, you will not hear paging tones, voice
paging, or incoming call rings.
Instead, the LINE light flashes to signal an
incoming call. If you receive an intercom call, the
[INTERCOM] light flashes, and the number of the
incoming intercom call appears on the display.
1. Press [DO NOT DISTURB] twice to prevent
interruptions. The DO NOT DISTURB light goes
on and the screen includes DND.
2. Press [DO NOT DISTURB] again to resume
normal call alerts. The DO NOT DISTURB light
goes off and the screen no longer shows DND.
Callers will hear very long beeps, the same tone
as if the system phone is ringing normally.
15
Telephone operation
Basic phone operation
Last number redial
The last number dialed from this extension (up to
32 digits) is stored in the redial memory until you
dial another number. Press [(AUTO) REDIAL] you
will see the most recently dialed number (up to 32
digits).
• You must go off hook (lift the handset or press
a [LINE] button or press [ SPEAKER] or
[HEADSET]) before you press [(AUTO) REDIAL].
If you press [(AUTO) REDIAL] without going
off hook, the screen displays the redial memory
stack (See Redial stack on page 17).
• You will experience a one-second delay before
the call is dialed when using the redial feature.
This is normal.
See Redial stack on the next page to learn how
to delete redial numbers and store them into
memory locations.
16
NOTE: If the desired
redial number is longer
than 16 digits, the screen
will only display the first
14 digits.
Telephone operation
Basic phone operation
Redial stack
The last six numbers dialed from this extension
are automatically stored in the redial memory
stack. You can review the numbers in the redial
memory and dial one if you wish.
1. When the phone is idle, press [(AUTO)
REDIAL].
2. Press [ ] or [ ] to scroll through the last six
numbers dialed at this extension.
3. When the desired number is displayed, press
[ENTER] twice to dial the call.
NOTE: While reviewing the numbers in the redial
stack, if you want to place a new call other than
the displayed number, you need to press and hold
[ENTER] or wait for 30 seconds to return to idle.
• To delete a redial number, press [REMOVE]
while the redial number is displayed.
• To store a redial number in a one-touch key:
1. While the number is displayed, press
[ENTER].
2. Press [ ] or [ ] until you see COPY TO 1-
TOUCH. Press [ENTER].
3. Press a one-touch key or press [LOWER], then
a one-touch key (page 37).
• To store a redial number in the directory:
1. While the number is displayed, press [ENTER].
2. Press [ ] or [ ] until you see COPY TO DIR.
Press [ENTER].
3. Enter the name (page 43).
4. Press [ENTER] twice.
• To exit, press [(AUTO) REDIAL].
17
NOTES:
• While reviewing the
numbers in the redial
stack, if you want to
place a new call other
than the displayed
number, you need to
press [(AUTO) REDIAL]
to exit the redial list.
• If the prime line is in
used, the phone will
automatically select
another idle line to to
dial the call. Once the
auto-redial is active, the
phone always uses the
line you originally used
to dial the call.
• Once the other person
answers, you must lift
the handset, or press
[ SPEAKER] or
[HEADSET] if you
want to stay in the call,
otherwise, the line will
hang up and redial
again.
Telephone operation
Basic phone operation
Auto-redial
This phone can automatically redial a number up to ten
times. When the phone automatically redials the number,
if the prime line is available, it uses it to dial the call.
1. Follow the instructions under Redial stack (page 17) to
find the number you want to call.
2. Press a [LINE] button.
-OR Press [ENTER]. Scroll to AUTO REDIAL and then press
[ENTER] again.
3. The telephone will activate the speakerphone or headset
(depending on the AUTOMATIC MODE you set, page
39 of the installation guide) to call the desired number
automatically. The [(AUTO) REDIAL] light will flash.
4. When the other party answers, you will need to take an
action to speak with the other party and stop the autoredial attempts. Lift the handset.
-OR-
Press [ SPEAKER].
-OR-
Press [HEADSET] if the headset is connected to speak
with the other party.
While auto-redial is active:
• The telephone will activate the speakerphone or head-
set (depending on the AUTOMATIC MODE you set,
page 39 of the installation guide) and call the desired
number automatically. The [(AUTO) REDIAL] light will
flash.
• After a call is placed, if the line is busy, you will hear a
busy tone for approximately 9 seconds before the set
hangs up. Thirty seconds later, the call will be redialed.
The [(AUTO) REDIAL] light will remain on during that
30-second waiting time.
• This process will be repeated up to 10 times or until the
called number is no longer busy. If the line is still busy
after 10 attempts, no more attempts will be made.
• If the line is ringing but no party answers after two
attempts, no more attempts will be made.
• If you want to turn off the auto-redial feature during the
30-second waiting time, press [(AUTO) REDIAL].
18
7
Telephone operation
7
Basic phone operation
Call waiting
If you subscribe to call waiting service with your
local telephone company, there will be a beep if
there is an incoming call when you are already on
a call on the same line.
1. Press [FLASH] to put your current call on hold
and take the new call.
2. Press [FLASH] anytime to switch back and forth
between calls. For more information on caller
ID with call waiting, see page 57.
MUTE
During a telephone conversation, press [MUTE] to
silence the microphone. You will be able to hear the
other party, but the other party will not be able to
hear you until you press [MUTE] again and resume
speaking. Mute is automatically cancelled when you
end a call.
When mute is active, the MUTE light will be on.
NOTE: Switching from handset to speakerphone
or headset, or from speakerphone or headset to
handset, changing lines, or putting a call on hold
also cancels the mute function.
Temporary tone dialing
If you have dial pulse (rotary) service only, you
can temporarily switch dial pulse to touch-tone
dialing during a call by pressing [*TONE].
1. Dial the number.
2. Press and release [*TONE]. Buttons pressed
after this send touch-tone signals.
3. After you hang up, the phone automatically
returns to pulse dial mode.
19
Telephone operation
Basic phone operation
HOLD
You can use the hold feature to hold one line
while accessing another, or as part of the
conference and call transfer features.
While on a call, press and release [HOLD]. The
LINE light for the line on hold flashes slowly
in green, and a double-beep sounds every 30
seconds to remind you that the call is on hold (To
turn off the reminder beep, see HOLD REMINDER
on page 36 of the installation guide.
If you were using the handset, you can place
the handset in the telephone base without
disconnecting the call. If you were using the
speakerphone, the speakerphone is automatically
turned off when you press [HOLD].
To release hold, press and release the [LINE]
button of the call on hold.
NOTES:
• The phone automatically disconnects a call on
hold after 20 minutes. To keep a call on hold longer than 20 minutes, release hold within 20 minutes and then place the call on hold again.
• You cannot put an intercom call on hold.
• If a line is in use, pressing [INTERCOM] will place
the line on hold and activate the intercom (page
24).
20
Telephone operation
7
7
Basic phone operation
Switching between lines
During an outside call:
1. Press and release [HOLD] to maintain the
connection to the call on the active line.
2. Press and release the LINE button of another
line to make or answer another call.
3. To return to the first call, press [HOLD] to put
the current call on hold. Then press the [LINE]
button of the original line.
Call privacy
To ensure call privacy, this phone allows only one
set at a time to use a line.
Cancel call privacy
During the call, press the [LINE] button for the
call. You’ll hear a short beep. Others can now join
the call by pressing the appropriate line button.
Restore call privacy
Press the [LINE] button again during the call.
You’ll hear a double-beep. The other phones will
be dropped from the call.
NOTES:
• Call privacy is automatically restored when you
end the call.
• When a non-system phone answers a call, any
other system phone can pick up the call by
pressing the LINE button. Once a system phone
picks up the call, call privacy is activated and no
other system phones can listen to the call unless
call privacy is canceled, but non-system phones
which share that line can still join the call.
21
7
NOTES:
•
Occasionally, the
far-end parties on a
conference call might
not hear one another.
•
If you are experiencing
difficulty in using the
conference features
on this phone, please
consider using
AT&T’s complete line of
teleconference services
to find a solution that
best meets your needs.
AT&T TeleConference
Services reduces travel
time and expense
while increasing
productivity wherever
people are located
allowing you to host
truly virtual meetings
and share important
information in real
time. To sign up for
AT&T TeleConference
Services, go to:
www.att.com/
orderconference
for details.
Telephone operation
Basic phone operation
Conference calls
This feature lets you set up a three-party call by
using two lines at the same time. You can also
join an intercom call with a call on an outside
line. The outside line call must be established first
because an intercom call cannot be placed on
hold.
1. Make or answer an outside call.
2. Press and release [HOLD].
3. Call someone on another line, or intercom
someone.
4. When this call is answered, press
[CONFERENCE]. The three-party conference
begins immediately.
To talk privately with one party (two-line
conference only):
1. Press [HOLD] to place both lines on hold.
2. Press a [LINE] button to talk privately with the
person on that line.
3. Press [CONFERENCE] to resume the
conference call.
To drop one line:
Press the [LINE] button of the party you want to
keep. The other line will be dropped.
To drop an extension:
Press the [LINE] button twice. The other system
extension will hang up.
To end a two-line conference call, hang up. All
parties will disconnect.
To end a two-extension conference call, hang
up on both system extensions. All parties will
disconnect.
22
Telephone operation
Call transfer
Transfer a call
You can transfer a call to any other system phone.
Once you transfer a call, it can be picked up at
any other system phone, not just at the extension
you called.
NOTE:: If a transferred call is not picked up
within 20 minutes, the phone will automatically
disconnect the call.
Blind transfer
While on a call:
10:01AM 11/23
00:30
10:01AM 11/23
00:30
TRANSFER LINE#1
TO
10:01AM 11/23
EXT 11
TRANSFER LINE #1
TO 12
1. Press [TRANSFER]. The outside call will
automatically be put on hold. You will see
TRANSFER LINE#Y TO (with Y being the line in
use) on the third line of the display.
2. Press the one-touch button for the destination
extension for the call.
-OR-
Dial the destination extension number to which
you’re transferring the call. You will see the
extension number in the fourth line of the
display.
3. Hang up.
Your phone reminds you with a double-beep every
30 seconds when a transferred call has not been
answered (To turn off the reminder beep, see
HOLD REMINDER on page 36 of the installation
guide).
NOTE:: If you do not dial an extension
within 10 seconds, the transfer is automatically
canceled. The call is still on hold. Press the
corresponding LINE key to resume the call.
23
Telephone operation
Call transfer
Transfer a call and speak to the receiving party
10:01AM 11/23
00:30
10:01AM 11/23
EXT 11
INTERCOM TO
PAGE
10:01AM 11/23
EXT 11
INTERCOM TO 12
10:01AM 11/23
EXT 11
TRANSFER LINE #1
TO 12
While on a call:
1. Press [INTERCOM]. The outside call will
automatically be put on hold, and you will see
INTERCOM TO XX, with XX being the destination
extension number.
2. Press the one-touch button for the extension to
which you’re transferring the call.
-OR-
Dial the extension number to which you’re
transferring the call. You will see the extension
number in the third line of the display.
3. When the other party answers by pressing
[INTERCOM], you can announce the call.
4. Press [TRANSFER].
5. Hang up.
NOTE: If you do not dial an extension num-
ber within 10 seconds, the transfer is automatically canceled. The call is still on hold. Press the
corresponding LINE key to resume the call.
10:01AM 11/23
EXT 12
TRANSFER FROM 11
Answer a transferred call
When you hear a long transfer ring, pick up the
handset or press the [LINE] button of the call to
use the speakerphone or headset.
24
Intercom operation
Intercom overview
This 1070 telephone is fully compatible with any AT&T Four-Line Small
Business System Speakerphone 1040 or 1080 phones you may have installed.
You can use a total of 16 1080/1070/1040 phones together as extensions in
your phone system.
Each individual phone in your telephone system MUST be assigned a unique
extension number for the intercom feature to work. See EXTENSION NUMBER
on page 32 of the installation guide for instructions.
This intercom features both a single-phone page and a system-wide page
(PAGE ALL).
A single-phone page alerts only one phone. A system-wide page (PAGE ALL)
alerts all system phones. Any phone with the Do Not Disturb (DND) feature
activated will not receive a page.
An intercom call rings at the destination extension with a repeating double-ring
pattern.
A single-phone page automatically activates the speakerphone on the receiving
phone. You can deactivate the speakerphone by lifting the handset.
NOTES:
• If a line is in use, pressing [INTERCOM] will place the line on hold and
activate the intercom (page 24).
• If you subscribe to DSL service, please read DSL users beginning on page
6 of installation guide for information about minimizing problems with this
phone caused by DSL signals.
Basic intercom operations
Operation:
INTERCOM
PAGE
PAGE ALL
CONFERENCE
Function:
Lets any two extensions connected to line 1 ring
each other (page 26).
Lets you announce over the speaker of the destination phone you’re calling (page 29).
Lets you announce to all phones in the system at
the same time (system-wide page) (page 31).
Lets you connect an intercom call with an outside
line (page 33).
25
7
7
10:01AM 11/23
EXT 11
INTERCOM TO
PAGE
10:01AM 11/23
EXT 11
INTERCOM TO 12
Intercom operation
Intercom
Use this feature for calls between system phones.
Make an intercom call with the handset
1. If One-touch preference is set to INTERCOM
(page 35), skip to step 2.
-OR-
If One-touch preference is set to TELEPHONE
(page 35), press [INTERCOM].
2. Press the one-touch button for the destination
party , then lift the handset. The screen will
display INTERCOM TO XX, with XX being the
destination extension number.
If the destination extension you called is idle or
set to Do Not Disturb, you will hear long beeps.
If the other extension is on a call, you will hear a
busy signal.
NOTE: The intercom call is automatically can-
celed if you do not press a one-touch button within 10 seconds.
26
Intercom operation
Intercom
Make an intercom call with the speakerphone
or headset
10:01AM 11/23
EXT 11
INTERCOM TO
PAGE
10:01AM 11/23
EXT 11
INTERCOM TO 12
With the handset in the telephone base:
1. If One-touch preference is set to INTERCOM, skip
to step 2.
-OR-
If One-touch preference is set to TELEPHONE,
press [INTERCOM]. The phone will
automatically activate the intercom call in
the mode (headset or speakerphone) you
programmed (see AUTOMATIC MODE on page
39 of the installation guide.).
2. Press the one-touch button. The screen will
display INTERCOM TO XX, with XX being the
destination extension you are calling.
If the destination extension is idle or set to Do
Not Disturb, you will hear long beeps. If the other
extension is busy, you will hear a busy signal.
NOTE: The intercom call is automatically can-
celed if you do not press a one-touch button within 10 seconds.
27
10:01AM 11/23
EXT 12
INTERCOM FROM 11
Intercom operation
Intercom
Answer an intercom call
When you receive an intercom call, you will hear a
repeating double-ring pattern and your screen will
display INTERCOM FROM with the extension number
of the caller. Answer the intercom call by lifting the
handset, or by pressing [INTERCOM], [ SPEAKER]
or [HEADSET] to take the call hands-free.
NOTE: If you press [INTERCOM] to answer the
call, the phone will automatically use the mode
(speakerphone or headset) you programmed as the
automatic mode (see AUTOMATIC MODE on pagepage
39 of the installation guide).).
End an intercom or page call
To end the intercom or page call, press [INTERCOM].
-OR-
Hang up or press [ SPEAKER] or [HEADSET]
again.
28
Intercom operation
7
7
Voice page
Page a specific extension (single-phone page)
Sends your voice to the speaker of the destination
phone. The person you’ve called may be able to
respond just by talking. See AUTO MUTE on page 35
of the installation guide.
10:01AM 11/23
EXT 11
INTERCOM TO
PAGE
10:01AM 11/23
EXT 11
PAGING
INTERCOM
10:01AM 11/23
EXT 11
PAGE 12
1. Press [INTERCOM].
2. Press [ENTER] to select PAGE.
3. Enter the destination extension number (11-26).
4. Your telephone will display PAGE and the called
extension number. Now the speakerphone on the
destination telephone is activated automatically.
To end the page:
• Press [INTERCOM] on either telephone.
NOTES:
• Refer to page 32 of the installation guide to get
more information on extension numbers.
• Pressing [INTERCOM] while on an external call
will initiate a call transfer (page 24).
• If the destination telephone is in the Do Not
Disturb mode, on an intercom call or on an
outside call, your telephone will sound a busy
signal.
• The auto-mute feature may be set to ON on the
destination telephone to protect privacy (page 30).
The person at the destination extension will have
to press [MUTE] to re-activate the microphone
(page 19).
29
10:01AM 11/23
EXT 12
PAGE FROM 11
Intercom operation
Voice page
Answer a single-phone page
Auto-mute off
When your extension receives a page, the phone
beeps and the speakerphone is automatically
activated. Answer the call simply by speaking.
If you are on the headset, you can answer the
page by pressing [HEADSET] and speaking
through the microphone of the headset.
Auto-mute on
The [MUTE] light will be on. Lift the handset or
press [MUTE] to temporarily de-activate automute and answer the page.
30
Intercom operation
7
7
7
Voice page
Page all (system-wide page)
Sends your voice to the speakers of all phones in
the system.
1. Press [INTERCOM] then [ ] to show PAGE ALL.
. . .
2. Press [ENTER]. The screen will display PAGE ALL.
Once the page is automatically answered, speak
and your voice will be heard at all idle extensions
in your phone system.
10:01AM 11/23
EXT 11
PAGE ALL
10:01AM 11/23
EXT 11
INTERCOM TO
PAGE ALL
Page-all shortcut
1. Press [INTERCOM], then press [#].
2. Your telephone will display PAGE ALL. You will be
heard at all idle extensions.
NOTES:
• Pressing [INTERCOM] while on an external call
will initiate a call transfer (page 24).
• If a system telephone is in the Do Not Disturb
(DND) mode, on an external or intercom call,
the system-wide page will not be heard there.
• During a page all, the people at all extensions will
be able to hear you, but you are not able to hear
them.
• During a page all, if [ENTER] is pressed on any
system telephone, the system-wide page will be
terminated and the person on that telephone will
join the intercom call with you.
To end the page all:
• Press [INTERCOM] on your telephone.
31
10:01AM 11/23
EXT 12
PAGE ALL FROM 11
[ENTER]: ANSWER
Intercom operation
Voice page
Answer a system-wide page
NOTE: Only one extension can answer a system-
wide page.
10:01AM 11/23
EXT 12
INTERCOM FROM 11
When you receive a system-wide page, your
phone beeps and the screen shows PAGE ALL
FROM XX, with XX being the originating extension
number.
1. Press [ENTER] to answer the page. The screen
displays INTERCOM FROM XX, where XX is the
calling extension number.
2. Press [INTERCOM] to end the call on either
telephone.
32
Intercom operation
Voice page
Room monitor
10:01AM 11/23
EXT 11
PAGING
INTERCOM
10:01AM 11/23
EXT 11
PAGE 12
Make a single-page call to a system phone to
monitor the sounds from that room. To use the room
monitor feature, the destination telephone automute feature must be turned off (page 35 of the
installation guide).
1. Press [INTERCOM].
2. Press [ENTER] to select PAGE.
3. Enter the destination extension number (11-26).
4. After your telephone displays PAGE XX, press
[MUTE]. The destination telephone will beep,
then activate its speakerphone automatically.
Now, you can monitor the room of the
destination telephone without being heard.
To end room monitoring, press [INTERCOM] on
your telephone.
Make an intercom conference call
Someone at a system phone having a twoway conversation on an outside line can invite
someone at an extension to join the conversation.
Follow the directions under Conference calls
on page 22, making sure to establish the nonintercom call first.
NOTE: You cannot put an intercom conferenceYou cannot put an intercom conference
call on hold.
33
NOTE: The one-touch
buttons are also used
to place intercom calls.
See Intercom operation
beginning on page 26 for
details.
One-touch setup and operation
One-touch overview
This telephone has 32 one-touch locations
(speed dial locations) where you can store phone
numbers you wish to dial using fewer keys than
usual. You can store up to 24 digits in each
location. The steps used to dial numbers stored
in one-touch locations vary according to how
you programmed the one-touch preference. See
PREFERENCE on page 35 and To dial a onetouch number on page 38 for more details.
The first 16 locations can be accessed using only
the one-touch buttons. To access the remaining
16 locations, press [LOWER] and then the onetouch button for the desired location.
You may wish to write the names or telephone
numbers of the one-touch entries on the directory
card, using the light gray spaces for the first 16
locations and the dark gray spaces for the second
16 locations (page 8).
one-touch buttons
34
16 one-touch locations
(all light gray spaces)
16 lower one-touch
locations
(all dark gray spaces)
ONE TOUCH
TELEPHONE
PREFERENCE
One-touch setup and operation
One touch
Assign the buttons on the right side of the phone,
the one-touch keys, as intercom or outside call
shortcut keys, and enter and view the outside
phone numbers.
PREFERENCE
Assign the one-touch keys as intercom or outsidecall shortcut keys.
1. Press [ENTER].
2. Press [ENTER] again to enter the ONE TOUCH
menu.
3. Press [ ] or [ ] until you see PREFERENCE.
4. Press [ ] or [ ] to highlight INTERCOM or
TELEPHONE. INTERCOM is the default setting.
5. To move to the next feature, press [ ].
-OR-
To exit setup, press and hold [ENTER].
35
PROGRAM
(ENTER NUMBER)
PAUSE
One-touch setup and operation
One-touch storage
1. Press [ENTER]. The screen displays ONE TOUCH.
2. Press [ENTER].
3. Press [ ] or [ ] repeatedly until you see
PROGRAM.
4. Press [ENTER]. The screen includes (ENTER
NUMBER).
5. Use the dial pad to enter up to 24 digits.
-OR-
• To copy the most recently dialed number
from redial, press [(AUTO) REDIAL]. Only the
last number dialed from this extension can
be copied to a one-touch location. The other
numbers on the redial list cannot be copied.
• If you need to store a two-second dialing
pause for accessing banking or long distance
services, press [ ] or [ ], scroll to PAUSE,
then press [ENTER]. A P will appear on the
screen.
• If you need to store a signal for switching to
temporary tone dialing, press [ ] or [ ] until
you see TONE, then press [ENTER]. A T will
appear on the screen.
• If you need to store a flash signal for
using the service supplied by your telephone
company, press [ ] or [ ] until you see
FLASH, then press [ENTER]. An F will appear
on the screen.
• To erase the last digit, press [ ] to scroll to
DELETE CHAR then press [ENTER].
-OR-
Press [REMOVE].
• To cancel programming, scroll to CANCEL
and then press [ENTER].
continued on next page
36
One-touch setup and operation
One-touch storage
continued from previous page
6. Press the desired one-touch key to store the
telephone number in the normal location.
-OR-
Press [LOWER], then the desired one-touch
key to store the telephone number in the lower
location.
NOTES:
• If the desired one-touch key location was empty,
the screen will display SAVED! If there is a already
telephone number in it, the screen will display
REPLACE SPD#XX? (XX is the desired one-
touch location number.) You can replace the
current entry by pressing [ENTER], or keep the cur-
rent entry by pressing [ ] or [ ] until you see NO
REPLACE? Press [ENTER]. Then choose another
one-touch key location.
• Only the last number dialed from this extension
can be copied to a one-touch location. The other
numbers in the redial stack cannot be copied.
• Press and hold [ENTER] to exit one-touch setup.
37
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