Atlas Metal WIH-57 Service Manual

WIH 17-67 SERIES

Service and Installation Manual

Please read this manual completely before attempting to install or operate this equipment!
Notify carrier of damage! Inspect all components immediately. See page 1.

WIH-37

Effective Date: 2017

IMPORTANT INFORMATION

READ BEFORE USE

CONTENTS

RECEIVING & INSPECTING EQUIPMENT....................................................................................................................................................................................1

SERIAL AND MODEL NUMBER

SPECIFICATIONS, FEATURES AND ACCESSORIES..................................................................................................................................................................2-3

INSTALLATION, OPERATION AND S/S MAINTENANCE........................................................................................................................................................4

ELECTRICAL CHARACTERISTICS AND CUT-OUT REQUIREMEMENTS..............................................................................................................................5

REMOTE CONTROL INSTALLATION............................................................................................................................................................................................5

PARTS LIST...........................................................................................................................................................................................................................................6

AUTOMATIC WATER FILL INSTALLATION, OPERATION & PARTS DIAGRAM................................................................................................................7

TROUBLE SHOOTING GUIDE..........................................................................................................................................................................................................8

ELECTRICAL SCHEMATICS...............................................................................................................................................................................................................9

LIMITED WARRANTY..........................................................................................................................................................................................................................10

WARRANTY INFORMATION............................................................................................................................................................................................................11

LOCATION...............................................................................................................................................................................1

RECEIVING AND INSPECTING THE EQUIPMENT

1. VISUALLY INSPECT THE SHIPPING CRATE. DAMAGE SHOULD BE NOTED AND REPORTED TO THE DELIVERING CARRIER.

2. IF DAMAGED, OPEN AND INSPECT CONTENTS WITH CARRIER.

3. IF CRATE IS NOT DAMAGED AND THERE IS CONCEALED DAMAGE TO THE EQUIPMENT, NOTIFY THE CARRIER. NOTIFICATION MUST BE
MADE VERBALLY AND IN WRITING.

4. REQUEST AN INSPECTION BY THE SHIPPING COMPANY FOR THE DAMAGED EQUIPMENT WITHIN 10 DAYS FROM RECEIPT OF THE
EQUIPMENT

5. FREIGHT CARRIERS CAN SUPPLY THE NECESSARY FORMS ON REQUEST.

6. SAVE ALL CRATING MATERIALS UNTIL INSPECTION HAS BEEN MADE OR WAIVED.

SERIAL NUMBER LOCATION

THE SERIAL AND MODEL# CAN BE FOUND ON THE OPERATORS CONTROL PANEL. WHEN CALLING ATLAS FOR PARTS AND SERVICE
ALWAYS HAVE THIS INFORMATION AVAILABLE.

SERIAL #: _______________________________________________________

MODEL #:_______________________________________________________

INSTALLATION DATE: _____________________________________________

Project: ___________
Item No.:  ___________
Quantity:  ___________

DROP-IN SERVING EQUIPMENT

HOT PAN

Electrically Heated
Individual Controls
Large Capacity 12” X 27”
Pan Size Opening

WIH-37

SPECIFICATIONS

TOP: Constructed of 18 gauge, type 304 stainless steel, die

stamped with a raised perimeter bead. There shall be a solid
vinyl gasket under the beaded edge to form a seal to the
counter top, thus preventing seepage or marring of the
counter top.

HOT FOOD WELLS: Individual hot food wells shall be 18
gauge, type 304 stainless steel, one piece construction, all
welded, ground and polished to a uniform finish. All corners
are coved with a minimum 1/4" radius. Each well is provided
with an 850 watt heating element (1000 watt on the WIH-17).

INSULATION: The pan is fully insulated with high density
fiberglass, 1" thick on all sides, 2" thick on the bottom and en­closed with a 22 gauge galvanized steel outer case.

ELECTRICAL: The unit is provided with an individual
thermostat control with a pilot light for each well. All heating
elements and controls are pre-wired, and a 6' long, 3-wire
cord and plug is provided, extending from the control box
located under the unit, on operator's left. Bottom of outer
case can be removed for access to electrical components.

Specifications subject to change without notice.

WIH-17
WIH-27
WIH-37
WIH-47
WIH-57
WIH-67

STANDARD FEATURES

g

Fully insulated to retain heat - protects fixtures and

saves energy

g

Individual thermostat controls - the operator can

control the temperature of each well separately

g

Factory applied gasket - makes installation a snap and

seals units to the counter, thus elimnating seepage

g

Accommodates standard 12”x20” pans, or fractional

size pans with the use of adapter bars

g

Wet operation only

g

1-Year Parts & Labor Warranty

g

UL Listed

ACCESSORIES

g

Stainless steel adapter bars (pg DI-51-52)

g

Stainless steel adapter plates (pg DI-51-52)
D - Individual Drain and Valve for each well (3/4” dia.

g

drain)

g

DM - Individual Drain for each well with manifold to

single valve

g

DMV - Individual Drain with valve for each well with

manifold to single valve

g

DME - Individual drain for each well with manifold to

single valve w/ rear extension

g

RDVE - Rear Extension for D, DM, DMV & DME (1)

required

RT - Remote Thermostats for counter installation, 24” 

g

long

RTL - Remote Thermostats for counter installation, 50”

g

long

MS - Master on/off switch

g

AF - Automatic water fill (NOTE: DM required for water

g

fill)

*Please see Operation & Installation Manual for ALL

operation and maintenance details.

DI-7

31-1/8”

A

PLAN VIEW

SHOWN WITH OPTIONAL DME ­DRAIN AND MANIFOLD WITH
REAR EXTENSION

27” ID

9”

6” ID

3-3/4”

2-1/8”

ELEVATION

7-1/2”

2-1/2”

2-3/4”

END VIEW

5-1/4”

Electrical Characteristics

MODEL WATTAGE VOLTAGE/KW/AMPS

WIH-17

WIH-27

WIH-37

WIH-47 850WATT

WIH-57 850WATT

WIH-67 850WATT

1000WATT

850WATT

1000WATT

850WATT

1000WATT

1000WATT

1000WATT

1000WATT

120V - 1.0KW - 8.3
208V - 1.0KW - 4.8
240V - 1.0KW - 4.2

120V - 1.7KW - 14.2

208V - 1.7KW - 8.2
240V - 1.7KW - 7.1

120V - 2.0KW - 16.7

208V - 2.0KW - 9.6
240V - 2.0KW - 8.3

120V - 2.55KW - 21.3
208V - 2.55KW - 12.3
240V - 2.55KW - 10.6

120V - 3.0KW - 25.0
208V - 3.0KW - 14.4

240V - 3.0KW -12.5

208V - 3.4KW - 16.4
240V - 3.4KW - 14.2

208V - 4.0KW - 19.2
240V - 4.0KW - 16.7

208V - 4.25KW - 20.4
240V - 4.25KW - 17.7

208V - 5.0KW - 24.0
240V - 5.0KW - 20.8
208V - 5.1KW - 24.5
240V - 5.1KW - 21.3

208V - 6.0KW - 28.8
240V - 6.0KW - 25.0

Atlas Metal Industries 1135 NW 159th Dr. Miami, FL 33169 [phone] Fax: [phone] atlasfoodserv.com

NEMA #

PLUG

5-15P
6-15P
6-15P

5-20P
6-15P
6-15P
5-30P
6-15P
6-15P
5-30P

L6-20P

6-15P

5-50P
L6-20P
L6-20P
L6-30P
L6-20P

L6-30P
L6-30P
L6-30P
L6-30P
L6-30P
L6-30P

6-50P
L6-30P

6-50P

6-50P

COUNTER

MODEL “A”

WIH-17

WIH-27

WIH-37

WIH-47

WIH-57

WIH-67

16”

(40.6cm)

29-3/4”

(75.5cm)

43-1/2”

(110.4cm)

57-1/4”

(145.4cm)

71”

(180.3cm)

84-3/4”

(213.3cm)

Note: Numeral following the model letters denotes the 12X20 pan capacity

CUT-OUT

(REQUIRED)

W X L

29-3/8” X 14-1/4”

(74.5 X 36.8cm)

29-3/8” X 28”

(74.5 X 71.1cm)

29-3/8” X 41-3/4”

(74.5 X 111.1cm)

29-3/8” X 55-1/2”

(74.5 X 140.9cm)

29-3/8” X 69-1/4”

(74.5 X 175.8cm)

29-3/8” X 83”

(74.5 X 210.8cm)

CONTROL

PANEL

CUT-OUT

(IF REQUIRED)

4-1/2” X 6-1/4”

(11.4 X 15.8cm)

4-1/2” X 12-1/4”

(11.4 x 31.1cm)

4-1/2” X 26”

(11.4 X 66cm)

4-1/2’ X 39-3/4”

(11.4 X 100.9cm)

4-1/2” X 53-1/2”

(11.4 X 135.8cm)

4-1/2” X 67-1/4”

(11.4 X 170.8cm)

SHIP WT.

(LBS.)

67

(30.3kg)

153

(69.3kg)

195

(88.4kg)

237

(107.5kg)

268

(121.5kg)

351

(159.2kg)

DI-8

3/17-sc

WIH 17-67 SERIES

----------------------------------------------------------------------------------------------------------------------------------------------------------

INSTALLATION

Provide the correct counter cut-out opening and drop in. The vinyl gasket assures complete seating. A non­toxic silicone seal may be used between the gasket and counter top (not required). The unit is supplied
with a power cord and NEMA plug. Refer to the data plate on the control panel for the amperage and
voltage information. Use a licensed electrician when installing power source.

* Control box on 14 1/4" side.

---------------------------------------------------------------------------------------------------------------------------------------------------------

OPERATION

During operation the unit must be used with water and the thermostat must be set at position
#10. The thermostat dial has an off position and is numbered 1 to 10 (Number 10 is the
highest and mandatory setting for operation).

--------------------------------------------------------------------------------------------------------------------------------

MAINTENANCE

NEVER CLEAN PANS WITH A CHLORIDE BASED PRODUCT. CHLORIDES OR IMPROPER
CLEANING COULD SCAR, MARK AND/OR CORRODE PANS. DO NOT USE STEEL WOOL OR
ABRASIVE PRODUCTS.TO CLEAN USE SOAPY WARM WATER, RINSE THOROUGHLY TO
REMOVE ALL RESIDUES. FAILURE TO MEET THESE CONDITIONS WILL VOID
WARRANTY.

--------------------------------------------------------------------------------------------------------------------------------

Subsidiary of Mercury Aircraft, Inc.

1135 N.W. 159th DR., MIAMI, FL 33169

PHONE [phone], FAX [phone], E-mail: [e-mail]

WIHD 17-67 LARGE SERIES INSTALLATION

WIH-REMOTE INSTALLATION

PANEL WITH CUT-OUT

STUDS

3

SCREW

3

5

"

4

DIAL

FRONT FACE

NUTS

3

1

"

8

1

"

8

INSTALLATION OF THE REMOTE CONTROL HOT UNITS

--------------------------------------------------------------------------------------------------------------------------------------­Provide the correct Cut-Out opening for the remote control panel (see chart below).
Remove control box from the bottom of the unit.

GALVANIZED BOX

1

1

4

3

"

"

4

4

.

1) Remove black control dial from front of control panel by loosening screws.

2) Remove 6/32 fiber nuts from the back of the control box.

3) Mount the S/S front plate to the Cut-Out in apron.

4) Attach the galvanized box to the S/S front plate.

The unit is ready to be connected to the electrical receptacle. Refer to the data plate on the control panel for the

amperage and voltage information. Use a licensed electrician when installing power source.

MODEL CUT-OUT SIZE

1 4 1/2 x 6 1/4
2 4 1/2 x 12 1/4
3 4 1/2 x 26
4 4 1/2 x 39 3/4
5 4 1/2 x 53 1/2
6 4 1/2 x 67 1/4

CAUTION: HANDLE CONTROL PANEL & CONDUIT CAREFULLY,THERMOSTAT CAPILLARY TUBE IS VERY FRAGILE, IF

BROKEN, HEATING SYSTEM WILL NOT OPERATE.

FAILURE TO MEET THESE CONDITIONS WILL VOID WARRANTY.

Subsidiary of Mercury Aircraft, Inc.

1135

N.W. 159th DR., MIAMI, FL 33169

PHONE [phone], FAX [phone], E-mail: [e-mail]

PARTS LIST ELECTRICAL HEATED UNITS

W/AUTOMATIC WATER FILL WIHD&M- 17-67 SERIES

2

1
32
31

33

34

36

35

45

38

44

46

3

40

42

ITEM

NUMBER

PART

NUMBER

41

DESCRIPTION

39

1 7002-0+Model # Vinyl Bead Gasket
2 86-3202 Perforated Snap in Drain
3 1097 Dial
4 1099 Pilot Light
5 3007-3 3/4" Brass Nipple 7” long
6 3016-1 Brass Gate Valve
7 1088 P-136 Terminal (#22 & 18 wire)
8 1089 P-151 Terminal (#10 & 12 wire)

9 1090 P-144 Terminal (#14 & 16 wire)
10 1098 S Screw Thermostat Mounting
11 2500 Remote Thermostat with 48" Bulb
12 2500-5 Remote Thermostat with 72" Bulb
13 1012-3 12" Nickel Wire
14 1014-4 14" Nickel Wire
15 1096 Thermostat
16 S81113-2 Element Holder
17 SC0099-238 S/S Element Holder
18 1053 120V-850W Element
19 1054 208V-850W Element
20 1055 240V-850W Element
21 1056 120V-1000W Element
22 1057 240V-1000W Element
23 1058 208V-1000W Element

1002 Power Cord 14/3

24

1004 Power Cord 12/3

1004-4 Power Cord 10/3

43

37

24

ITEM

NUMBER

4

PART

NUMBER

DESCRIPTION

25 12-228 Plug 20Amp 240V
26 1022 Plug 30Amp 240V
27 12-256 Plug 30Amp 120V
28 1014-7 #12 Green Wire (Ground)
29 1014-8 #14 Green Wire (Ground)
30 1001-1 50 Amp Cord & Plug
31 48-22 S/S 10 x 1/2 Screws
32 S84553 Reservoir Assembly
33 51-25 1/4" x 3/8" NPT Male Conn.
34 2050 Brass Flare Nut
35 2031 1/4" Copper Tubing
36 21-23 1/4" x 1/4" Brass Union

37 600022

Dual check vacuum breaker

#98d NPTM 1/4”

38 30-46 90º Street Elbow
39

1800-3904 Solenoid Valve 120V

1800-3903 Solenoid Valve 240V

40 600002 Brass In Line Strainer
41 1800-35 Ball In Valve
42 1800-39 Close Nipple

43 87-69

44 87-70

45 87-68

90º 1/2" to 1/4 Reducing

Elbow Brass

1/2 dia. Brass Pipe Threaded

Both Ends

1/8” Male to 1/4” female

reducer

46 1069-1 Switch

AUTOMATIC WATER FILL UNITS

WIH 17-67

INSTALLATION

When installing water supply to the unit, the supply lines must be purged to remove particles from
damaging the solenoid valve operation. A factory supplied in-line water strainer is installed. However, it
is recommended the customer supply a primary water filtering system for protection.

*Note-Atlas Metal Ind. Inc. is not responsible for routine maintenance of the strainer or customer
supplied water filter system.

*Atlas Metal Industries Inc. recommends that all units installed to a water source use our Autofill
or any backflow protection of your choice. Please refer to your local code.

Any attempt to change or modify the Auto Fill system will void the warranty.

OPERATION

To operate the Auto Fill system, turn the Auto-fill On/Off switch, located on the control panel, to the On
position. Allow water to complete filling the pan to the water level mark before energizing the heating
cycle.

*Note -

DO NOT manually add water to Auto-fill units above water level mark, damage and leakage to the
Automatic sensor could result. As the water evaporates the pans will fill automatically.

recommended that the Auto Fill be in the off position when not in use.

Factory water depth settings for A/F units are 1/4" for WIH 16-17 Large Series.

It is

Subsidiary of Mercury Aircraft, Inc.

1135 N.W. 159th DR., MIAMI, FL 33169

PHONE [phone], FAX [phone], E-mail: [e-mail]

Electric Hot Food Drop-In Trouble Shooting Guide

Symptom Probable Cause

Unit not plugged in.

Unit will not heat

Food products not

hot enough.

No power at receptacle.

Thermostat and or switch not in the on position.

Call factory for service at 1-800-762-7565

Thermostat’s not turned to the highest setting.

Food products not hot enough when placed in unit.

Food product not being stirred or rotated.

Heat lamp or head strip over the food product is recommended.

Call factory for service at 1-800-762-7565.

NOTE:

Before starting any warranty repair work you must first call the factory for authorization.

Failure to do so can make you responsible for repair cost.

TWO (2) HEATED WELLS SHOWN.
QUANTITY OF HEATED WELLS
CAN BE FROM TWO (2) TO SIX (6).

LIMITED WARRANTY

Atlas Metal Industries, Inc. warrants to the Purchaser of this product that the
same shall be free from defects in the workmanship and material for a period of
one year from the date of original installation of the equipment, but not to exceed
eighteen (18) months after date of shipment from factory. During this period of
time Atlas Metal Industries, Inc. will replace all defective parts and will pay for
authorized replacement labor. Replacement and installation of such parts and
labor shall be provided only upon prior written authority of Atlas Metal Industries,
Inc.

The Refrigeration warranty is for a twenty (20) month time period and includes
supplying the compressor at a no charge basis provided the damage to the
compressor was not caused by the customer or end user. Authorized
replacement labor will be paid for a period of one year from date of installation.
Freight costs for defective unit to and from Atlas Metal Industries, Inc. are not
included, and all defective parts must be returned to the factory freight prepaid
for evaluation. ALL WARRANTY LABOR MUST BE AUTHORIZED BY ATLAS
METAL INDUSTRIES, INC. PRIOR TO THE ACTUAL WORK BEING DONE.
This warranty does not apply to any equipment or any part thereof, which has
been subjected to shipping damage, improper voltage, alteration, abuse or
misuses, and does not cover loss of food, other products, or damage to property
due to mechanical or electrical malfunction.

THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE
DESCRIPTION OF THE FACE HEREOF. SELLER DISCLAIMS ANY IMPLIED
WARRANTY OF MERCHANTABILITY OF THE GOODS OR THE FITNESS OF
THE GOODS FOR ANY PURPOSE AND BUYER AGREES THAT THE GOODS
ARE SOLD “AS IS.”

WARRANTY INFORMATION

In order to have your invoice approved for payment by the factory, please note the following:

_______________________________________________

An authorization number must be obtained from the factory prior to performing any warranty service.

_______________________________________________

Atlas Metal

will not approve excessive labor due to poor

access to the unit being serviced. If design does

not
allow reasonable access, contact the factory.
_______________________________________________

All travel time that exceeds 100 miles round trip must be authorized by the factory.

_____________________________________________________________________________________

Thank You:
Warranty service Dept.