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Looking
after your
stairlift
Model: 600 Siena
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Ask any one in our team
and they’ll say they’re
committed to providing
the best stairlifts. And
they’re true to their word.
Here at Stannah, our people are at the heart of everything we do.
No matter what their role, they share our passion for making world
class stairlifts.
Whether they are responsible for fitting a particular part or checking
each finished stairlift as it glides off the production line, each one
takes enormous care to ensure that every small detail is perfect.
This commitment and pride is inspired by the way they see our
customers - as individuals. Each employee understands that you
need to have complete faith that your stairlift will work exactly as it
should, so it can be everything you hope for.
It’s this personal involvement, along with our policy of making every
stairlift to order in our own Stannah facilities, that ensures that every
model that leaves our premises is as good as it can possibly be.
And there’s one vision that drives all these principles - the Stannah
pledge to be true to our word.
Everyone who works for us believes in what we stand for and is
committed to fulfilling our promise to you - to provide you with a
stairlift that offers all the quality, reliability and performance you
need to stay comfortable, safe and independent in your home.
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Service Log
It is important to us that our stairlifts always help you travel up and
down your stairs in the safest possible way. With this in mind, we
recommend our stairlifts are serviced every year by a Stannah
trained service engineer.
Installed by on / /
Position of wall switch
Date Service details Service Engineer
A stairlift is a device to transport a seated person up and down the stairs safely
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Welcome to your Siena
User Guide.
To help you get the most from your new stairlift,
please take a few minutes to read this guide.
Then, please keep this guide in a safe place in
case you need to check any details in the future.
If you feel unsure about any aspect of
your stairlift, please do not hesitate to
get in touch with your stairlift supplier,
details on the back page.
Thank you for choosing Stannah
Contents
Getting to know your stairlift 6-9
Using your stairlift 10
Power key 10
Remote calling control 11
Unfolding the chair 12
Retractable rail 13
Seatbelt 14
Arm control 15
Swivelling the seat 16
Getting off the stairlift 17
Siena
Serial No:
You will find important safety
information wherever you see
the SAFETY NOTICE symbol
shown above.
Cleaning your stairlift 18
Changing the batteries 19
Technical and Safety 20
HELP 22
Certification 25
Important:
Your stairlift is not designed
to operate in the event of
a fire and should not be
depended on as a means
of escape.
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Getting to know your stairlift
Siena stairlift
shown in travelling position
1
3
7
4
2
9
8
6
6
5
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Getting to know your stairlift
1 5
On/Off switch & power light
Safety edges
Getting to know your stairlift
The power light comes on when
the switch is in the on position.
Power key
2
The keyhole is on the side of the
chair. The key must be fully
inserted before the stairlift will
work – see page 10.
Please note that you can remove
the power key to stop others from
using your stairlift.
Arm Control
3
The arm control moves the
stairlift in the direction you want
The safety edges are there to
stop the stairlift if they come
into contact with any obstacles.
This stops anything from
becoming trapped while the
stairlift is being used. See page
22 for more information.
Battery charger
6
Charges the batteries so the
stairlift is always ready to travel.
This may be positioned at
either the top or bottom of your
staircase.
7
Rail
Using your stairlift
Cleaning your stairlift
to travel. If your chair has an
automatic swivel seat, you can
also use the control to swivel
the seat.
4
Swivel levers
These are on both sides of the
seat. The seat will swivel outwards
at the top of the stairs to help you
get on or off the stairlift.
For the ‘HELP’section see page 22
8
Wall switch
This should normally be left
switched on. See page 9 for
more information.
9
User display panel
Located on the side of the stairlift,
it allows you to see the status of
your stairlift - see page 22.
Changing the batteries
Technical
Help
7
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Getting to know your stairlift
Remote calling controls
Positioned at the top and bottom of the staircase, the remote calling controls
let you call the stairlift if it is at the opposite end of the staircase to you.
The controls will not work unless the on/off switch is turned to the on position.
The controls are battery powered. You will find information on how to change
the battery on page 19.
SAFETY NOTICE
Make sure no one else is using the stairlift before you call it
using the wall mounted calling controls.
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FUSE
FUSE
Getting to know your stairlift
Master power switch
and wall switch
The master power switch is on
the back of the base of the chair
and should normally be left on.
The stairlift will not work
if this switch is off.
If you are going away for a longer
time – perhaps if you go away
on holiday – you can switch off
the master power switch and the
wall switch.
Make sure that you switch off
both the master power switch
and the wall switch – this will
Options
You may have chosen from the
range of options we provide for
the Siena stairlift.
The options we’ve listed below
are all covered in this guide, but
if you need more information
about any options that are not
covered, please contact your
local Stannah supplier.
Swivel seats
Manual swivel seat.
Automatic swivel seat.
2-way automatic swivel seat.
Seatbelt
Using your stairlift
Cleaning your stairlift
ensure that the batteries will still
be charged when you return.
Immobiliser seatbelt.
Retractable rail
Retractable rail.
Changing the batteries
Master power switch
Technical
For the ‘HELP’section see page 22
Wall switch
Help
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Page 10
Using your stairlift
1. Turn on the power
To turn on the power
Insert the key into the keyhole on
the side of the chair.
Make sure the key is fully pushed in.
The stairlift and the remote controls
will not work unless you have inserted
the power key.
When the key is inserted
and the on/off switch is
in the on position, the light
on the on/off switch will come on.
To switch off the power
Turn the on/off switch to the off position.
Remove the key.
If you do not want to remove the key,
it can be left inserted, as shown.
The power light will pulse on and off.
SAFETY NOTICE
You can remove the power key to stop others from
using your stairlift
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Using your stairlift
Using the remote calling controls
Use these when you want to move the stairlift to the opposite
end of the stairs.
Getting to know your stairlift
To move the stairlift along the rail
Press and hold the arrow button on
the remote calling control to move
the stairlift in the direction you want.
You can move the stairlift whether
the chair is folded or unfolded.
There is information on how to unfold
the chair on page 12.
If you release the arrow button,
the stairlift will stop and will not
start again for a few seconds.
Wait for a few seconds before
starting the stairlift again.
Battery status
Using your stairlift
Cleaning your stairlift
When you press one of the arrow buttons,
the light on the control shows how much
power is in the battery.
The batteries will last about one year with
average usage.
You will find information on how to check
and change the batteries on page 19.
For the ‘HELP’section see page 22
Changing the batteries
Technical
Help
11
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Using your stairlift
2. Unfold the chair
Your chair can be folded away when it is not in use to give you more
space around the top and bottom of your stairs.
To unfold the chair
Lower the seat.
The footrest will
unfold with the seat.
Lower both armrests.
Footrest fold button (Optional)
If you have a footrest fold button
you can use this to lower the
footrest on its own.
SAFETY NOTICE
Stand with your feet clear of the footrest when you
lower the seat.
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Using your stairlift
Using the retractable rail (optional)
Your stairlift may be fitted with a retractable rail that will automatically
raise so the rail does not obstruct any doorways or passageways.
Getting to know your stairlift
To use the retractable rail
The retractable rail will automatically move
when you are travelling on the stairlift.
Please note that a light will flash and
you will hear a series of beeps to warn you
and others that the retractable rail is moving.
When you are at the bottom of the stairs,
you will need to move the stairlift back up
the stairs so that the retractable rail does
not obstruct any doorway or passageways.
This will also make sure that the stairlift
is on charge.
Press and hold the ‘up’ arrow on the
remote calling control until the
retractable rail is fully raised.
Using your stairlift
Cleaning your stairlift
Changing the batteries
Please note that if you leave the stairlift
at the bottom of the stairs, it will start to
beep. This is to warn you that your stairlift
may cause an obstruction and that it is not
on charge.
SAFETY NOTICE
Make sure the area around the retractable rail is clear before
moving the stairlift.
Technical
Help
13
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Using your stairlift
3. Settle into the seat and start the stairlift
Make sure the on/off switch is in the off position and the power light
is pulsing. Then, settle yourself into the seat, and put your seatbelt on.
When you are ready to travel up or down the stairs, switch the on/off
switch to the on position, and use the arm control to start the stairlift.
To use the seatbelt
Pull the seatbelt across your
lap and click into the holder.
Immobiliser seatbelt (Optional)
If you have an immobiliser seatbelt,
your stairlift will not start until you
have put your seatbelt on.
SAFETY NOTICE
Always use the seatbelt. Only undo it when you have reached the top
or bottom of the stairs and are ready to get off. Keep your elbows
tucked in close to your body when using the stairlift.
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Using your stairlift
To use the arm control
Move and hold the arm control in the direction you want to travel – after
a few seconds the stairlift will start. The delayed start is a safety feature.
When the stairlift has reached the top or bottom of the stairs, it will stop.
Getting to know your stairlift
If you release the arm control at any point, the stairlift will stop.
Using your stairlift
Cleaning your stairlift
Automatic swivel seat (Optional)
If you have an automatic swivel seat, you can continue to hold the arm
control when you have come to the end of your journey and the seat will
automatically swivel to the side. See page 16.
Please note that after the stairlift has stopped, there will be a few seconds’ delay
until the seat swivels.
SAFETY NOTICE
Only one person should ever use the stairlift at one time.
Changing the batteries
Technical
Help
15
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Using your stairlift
4. Swivel the seat
At the top of the stairs you can swivel the seat to the side to help you get
off the stairlift.
You can also swivel the seat to make it easier to get on the stairlift when
you want to go back down.
To swivel the chair using the
manual swivel seat
Lift the swivel levers on the side
of the seat and swivel the seat
to the side.
You can only do this in the direction
of the top of the stairs – this is a
safety feature.
To swivel the chair using the
automatic swivel seat (optional)
Push and hold the arm control in the
direction you want to swivel the seat.
To swivel the chair using the two-way
automatic swivel seat (optional)
If you have a two-way automatic swivel,
you can swivel the seat at the top and
bottom of the stairs.
Please note that if you have selected a two-way
swivel seat, the stairlift will only swivel in the
downwards direction when it is at the bottom
of the stairs.
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Using your stairlift
5. Get off the stairlift
Make sure the on/off switch is in the off position and the power light is
pulsing. Carefully, get off the stairlift and swivel the seat back to its
travelling position. You can fold the chair away if you wish.
To get off
Unfasten the seatbelt.
Slide the button towards the armrest
Getting to know your stairlift
Using your stairlift
and lift the clip out of the holder.
Carefully, get off the stairlift.
Swivel the seat back to its travelling
position using either the manual
swivel levers or, if you have an
automatic swivel, the remote calling
controls. You can fold the chair away
if you wish.
Cleaning your stairlift
Changing the batteries
Footrest fold button (Optional)
If you have a footrest fold button
you can use this to raise the footrest
on its own.
For the ‘HELP’section see page 22
Technical
Help
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Cleaning your stairlift
If there are any aspects
To clean the rail
Use a damp cloth to remove
of cleaning your stairlift
any dust or dirt.
that you are unsure
To clean the upholstery
about, please call your
Use a damp cloth to remove
Stannah supplier.
Do not use any solvent cleaners, bleaches, abrasives, synthetic
detergents, wax silicone polishes or aerosol sprays without
checking with your stairlift supplier first.
any dust or dirt.
Further Information
The maximum weight limit is
Angle Weight limit
Up to 52º 160kg (approx 25 stone) Including retractable rail
Maximum sound emissions 70dB
Battery charger input: 100 - 240V AC 50/60 Hz
Output to stairlift: 24V DC 750mA.
Recycling and disposal of your stairlift
Do not dispose of any part of this product as everyday rubbish.
For more information about recycling and disposal of your
stairlift, please contact your Stannah supplier, details on the
back page.
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Changing the battery on the
remote calling control
The remote calling control batteries
will last about one year with average use.
Getting to know your stairlift
When you press one of the arrow buttons, the
light around the buttons will tell you how much
power is in the battery.
Lights rotating Batteries OK
Lights on constantly Batteries low on power
– change batteries as
soon as possible
No light Batteries have no power
To change the battery
Remove screw, slide down and open the battery cover, then insert
the new batteries.
Each remote calling control takes three AA batteries.
The lights are on
constantly when
the battery is low.
Using your stairlift
Cleaning your stairlift
Changing the batteries
Technical
Help
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Technical and Safety
It is very unlikely that your stairlift will stop whilst
travelling. However, if it does and is causing an
obstruction, we have provided you with instructions
on how to move your stairlift out of the way.
Operating the emergency
drive
Open access door to reveal
emergency stairlift controls.
Press the top button to switch it to
emergency mode.
Press control to drive the stairlift in
chosen direction.
Once finished, press the top button
again to switch it back to normal
operation mode.
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Technical and Safety
Follow these points to make sure you always use
your stairlift safely.
Make sure no one else is using the stairlift before you call it using the
remote calling controls.
You can remove the power key to stop others from using your stairlift.
Stand with your feet clear of the footrest when you lower the seat.
Getting to know your stairlift
Using your stairlift
Always use the seatbelt. Only undo it when you have reached the top
or bottom of the stairs and are ready to get off.
Keep your elbows tucked in close to your body when using the stairlift.
Only one person should ever use the stairlift at any time.
Make sure the area around the retractable rail is clear before moving
the stairlift.
Never allow children to use the stairlift unsupervised.
Never attempt to dismantle the stairlift.
If you are home alone when using your stairlift, we recommend
carrying a mobile telephone, or some other communication device,
so you can alert others if you need help getting off the stairlift.
Cleaning your stairlift
Changing the batteries
Technical
Help
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Help
The following checklist is here to help identify
possible faults and what can be done to
overcome them. If the checklist doesn’t help
you to solve the problem, contact your stairlift
supplier, details on the back page.
Code Why? What should I do?
-/1
2
3
4
Charging / battery fault.
No faults found, normal
operation mode.
Obstruction detected around the
footrest / carriage.
Power key is not in correctly or
on/off switch is in the 'off' position.
Check that the wall switch is on.
Check that there has not been a
power cut. If problem persists, call
your Stannah supplier.
Call your Stannah supplier if your
stairlift does not work.
Check whether there is anything
obstructing the safety edges. If there
is, the stairlift is still on and can be
moved in the opposite direction to
allow you to remove the obstruction.
You can then continue to go up or
down the stairs.
Check power key is in correctly
and on/off switch is in the 'on'
position - see page 10.
5
6
7
9/F
22
Downside arm not lowered.
Immobiliser seatbelt is not on
correctly (optional).
Seat is not in its travelling position.
Service Engineer required.
Ensure downside arm is fully
lowered. See page 12.
If you have an immobiliser seatbelt
fitted then ensure that it is clicked into
place - see page 14.
Swivel seat back to its travelling
position - see page 6.
Call your Stannah supplier.
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Help
If your stairlift still does not move
(1) remove and insert the power key - see page 10.
(2) move and hold the control in the downward direction – after a few
seconds the stairlift will start. Then call your Stannah supplier.
If the stairlift stops during the above, repeat steps 1 and 2 until you reach
the bottom of the stairs.
If steps 1 and 2 do not work, then alert another person in the home and ask
them to contact your Stannah supplier.
Getting to know your stairlift
Using your stairlift
If you are home alone when using your stairlift, we recommend carrying a
mobile telephone, or some other communication device, so you can alert
others if you need help getting off the stairlift.
As a last resort, swivel the chair towards the top of the stairs, undo seatbelt
and exit up the stairs. Then call your Stannah supplier.
Optional retractable rail
does not work
Please call your stairlift supplier.
If the hinged rail is causing an
obstruction, you can raise the rail
manually using the underside of
the rail.
Cleaning your stairlift
Changing the batteries
Technical
Help
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Product warning label
Located on
the carriage
Andover England
160kg
600
Weight limit.
1
This is the maximum user
weight that can safely use the
stairlift.
Address details.
2
This is the contact information
for you stairlift supplier.
3
Model.
This identifies the stairlift
model that you have. You
may be asked for this number
if you ring up your stairlift
supplier.
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EC DECLARATION OF INCORPORATION
Stannah Stairlifts Limited
Watt Close, East Portway, Andover,
Hampshire, England SP10 3SD
We hereby declare that the machinery listed below complies with all the applicable
essential health and safety requirements with Annex I of the Machinery
directive 2006/42/EC and the relevant technical documentation is compiled in
accordance with part B of Annex VII of this directive:-
The machinery also complies with the following directives
Low Voltage Directive 2006/95/EC
EMC Directive 2004/108/EC
Stannah Stairlift Model 600
incorporating the following manual or powered swivelling chairs
(Siena, Starla, Solus, Sofia) and the retractable rail
“To conform with the provisions of the Machinery directive the machinery must not
be put into service until the product has been installed and commission tested in
accordance with Stannah Stairlifts Ltd installation instructions”
The Technical Documentation has been compiled by
Steve Leathley (Engineering Director)
Where required in response to a reasoned request by national authorities,
relevant information on this machinery can be provided
Signed: Date: 30th August 2011 Place: Stannah Stairlifts, Andover
Mike Howe
(Joint Managing Director)
Being the person empowered to draw up the declaration on behalf of the manufacturer
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We’re here to help,
everyday and everywhere.
At Stannah we know our business
isn’t just about stairlifts - it’s about
you, too. That’s why if you ever need
help, we’re right there.
In the unlikely event that you need help with your stairlift, we’re never more
than a phone call away. If you experience a problem and are unable to
resolve it there’s no need to worry - we’re always ready to help.
See details on the back page.
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Contact Details
Stannah Stairlifts, Watt Close, East Portway, Andover,
Hampshire, SP10 3SD, United Kingdom www.stannah.com
Issue 3 January 2013
English
Original Instructions
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