Atlantic Alfea Extensa A.I. 10, Alfea Excellia Duo A.I. 14, Alfea Excellia A.I. 14, Alfea Excellia A.I. 11, Alfea Excellia Duo A.I. 11 Operating Manual
...
Operating manual
intended for professionals
and the user
To be kept by the user for
future reference
Air/water split heat pump
U0611401_1819_EN_2
11/09/2017
Alféa Extensa A.I.
Alféa Excellia A.I.
Alféa Extensa Duo A.I.
Alféa Excellia Duo A.I.
atlantic-comfort.com
FR NL DE EN IT
ES PT PL GR CZ
SL LT ET
Contents
Precautions and warnings about your installation . . . 4
Appliance end-of-life . . . . . . . . . . . . . . . . . . 5
Overview of the installation . . . . . . . . . . . . . .5
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Carrying out the installation . . . . . . . . . . . . . . . . . . . . . . . . . .6
User Interface . . . . . . . . . . . . . . . . . . . . . 6
Display Description . . . . . . . . . . . . . . . . . .7
Navigating the Menus . . . . . . . . . . . . . . . . . 8
Modifying Settings . . . . . . . . . . . . . . . . . . . 8
Menu Structure . . . . . . . . . . . . . . . . . . . .9
Manual mode . . . . . . . . . . . . . . . . . . 10
Holiday . . . . . . . . . . . . . . . . . . . . . 12
Active functions . . . . . . . . . . . . . . . . . 13
Setting temperatures . . . . . . . . . . . . . . 13
Timer programming . . . . . . . . . . . . . . . 14
Energy consumption . . . . . . . . . . . . . . 15
Settings . . . . . . . . . . . . . . . . . . . . . 15
Regular checks . . . . . . . . . . . . . . . . . . . 18
Checking the outdoor unit . . . . . . . . . . . . . . 18
Hot water tank* . . . . . . . . . . . . . . . . . . . 18
Error messages . . . . . . . . . . . . . . . . . . . 18
ErP performance gures . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Denition of the ErP . . . . . . . . . . . . . . . . . 20
Extensa A.I. ErP specications . . . . . . . . . . . 20
Excellia A.I. ErP specications . . . . . . . . . . . 26
Extensa Duo A.I. ErP specications . . . . . . . . . 30
Excellia Duo A.I. ErP specications . . . . . . . . . 34
Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Overview of installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Operating manual "1819- EN"
Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps
- 2 -
1 Safety instructions
Please comply with the following instructions in order to avoid any risk of injury or inappropriate use
of the appliance.
• Commissioning
" Do not switch the appliance ON until every lling operation has been performed
" Do not attempt to install this appliance yourself. This heat pump must be installed by qualied
personnel holding a certicate of competence.
" The installation must always be properly earthed and tted with a safety circuit breaker.
" Do not change the power supply.
" The appliances are not reproof and should not therefore be installed in an explosive environment.
• How to Use
" This appliance can be used by children 8 years and above. Also persons with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, provided they have been
given supervision or instruction concerning use of the appliance in a safe way and with the
appliance. Cleaning and user maintenance shall not be made by children without supervision.
" Do not let children insert foreign bodies inside the propeller protection grate or climb onto the roof
of the outdoor unit. The ns of the air heat exchanger are extremely thin and can cause cuts.
" Nothing should obstruct the air circulation through the evaporator and out from the fan.
" The outdoor unit must only be installed outside. If a shelter is required,it must have broad openings
on all 4 sides and installation clearances must be observed (see your installation engineer).
" Do not climb on top of the outdoor unit.
" The room in which the unit is operating must be correctly ventilated in order to avoid any shortage
of oxygen in the event of a refrigerant gas leak.
" If your installation location already meets safety standards, do not carry out any modications
(ventilation, exhaust evacuation, openings, etc.) without the advice of your installation engineer.
" Do not place any heat source under the remote control.
• Maintenance
" Do not try to repair the appliance yourself.
" This appliance does not contain any components which can be repaired by the user. Removing
either of the covers can expose you to dangerous electrical voltages.
" In any case, switching o the current is not sucient to protect you from any external electrical
shocks (condensers).
" Do not open the outdoor unit or the hydraulic unit while they are in operation.
" If you hear unusual noises, smell smoke or other odours coming from the appliance, turn o the
power and contact your installation engineer.
" Before starting any cleaning, turn o the power to the appliance.
" Do not use aggressive cleaning liquids or solvents to clean the body work.
" Do not use a pressure hose to clean the outdoor unit. You may damage the air exchanger and get
water inside the electrical circuits.
Operating manual "1819- EN" - 3 -
Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps
2.1 Precautions and warnings
about your installation
2.1.1 Outdoor unit
The outdoor unit contains the equipment that enables
the capture of energy from the surrounding air.
This unit was installed by your installer in a location
where it is able to operate with best performance.
Nothing should obstruct the air circulation through the
evaporator and out from the fan.
The water contained in the air may condense and ow
out of the outdoor unit. The outdoor unit can generate a
large volume of water called condensate.
In cold weather, this water freezes on contact with the
exchanger and must be regularly removed using the
defrosting cycles. The defrosting cycle is managed
automatically by the control system and can produce
steam emissions which are completely normal.
2.1.2 Hydraulic unit
The hydraulic unit contains the appliance's control
system which manages the room temperature and the
production of domestic hot water.
The hydraulic unit is tted with an electrical backup*
or boiler connection* which intervenes to provide
additional heat during the coldest periods.
2.1.3 Settings
Your installer has carefully adjusted your installation.
Do not change the settings without their consent.
If in doubt, do not hesitate to contact them.
Your heating system is controlled by adjustment in
relation to the outside temperature (temperature
control).
The installation of a room thermostat (option) makes it
possible to improve the operation of the control system
(inuence of the ambient temperature is taken into
account).
2.1.4 Radiators
In order to ensure operation of the control system,
the room containing the thermostat must not also
contain a thermostatic valve. If this is the case, it must
be opened as far as possible.
2.1.5 Underoor heating system
A new underoor heating system must initially be
heated slowly to avoid any problems involving cracking.
Check with your installer that this initial heating
procedure has indeed been performed before freely
using your heating system.
An underoor heating system's signicant inertia
prevents sudden room temperature dierences.
However, this inertia implies a reaction time of around
several hours (approx 6 hours).
Any changes to the setting must be made slowly
and leave the installation sucient time to react. Any
exaggerated or abrupt adjustments to the settings
always result in signicant temperature uctuations
during the day.
Similarly if your dwelling has an underoor heating
system, do not reduce it or switch it o if you will be
absent for only short periods. The reheating period is
always quite long (approx 6 hours).
2.1.6 Fan coils / dynamic radiators with an integrated control system
Do not use a room sensor in the area in question.
2.1.7 Domestic Hot Water (DHW)*
When hot water is required, the heat pump adapts its
priority to meet the request.
No heating is produced during the preparation of
domestic hot water.
The heat pump produces the domestic hot water
(DHW), which is then additionally heated, if required,
by the electrical backup.
To ensure a DHW setpoint over 45°C, the electrical
backup heating or boiler (boiler connection kit)* must
be left on.
The electrical backup allows the correct operation of the
anti-legionella cycles.
2 Overview of installation
* depending on conguration / option
Operating manual "1819- EN"
Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps
- 4 -
2.2 Appliance end-of-life
The appliances must be dismantled and recycled by a
specialised service. The appliances must not, under any
circumstances, be thrown out with household waste,
bulky waste or at a tip.
At the end of its service life, please contact your installer
or local representative to proceed with its dismantling
and recycling.
gure 1 - Overview of complete installation conguration
2.3 Overview of the installation
Your heat pump has been congured by your installation
engineer. It is made up of the following main parts:
- The outdoor unit, as its name suggests, is placed
outside your dwelling, and extracts energy from the
outside air.
- The hydraulic unit is located in your boiler room, cellar,
garage or even in your kitchen, and transfers energy to
the heating and domestic hot water circuits*.
- The outside sensor monitors the outside temperature.
Optional:
- Room sensor(s).
Heat pumps are systems which can be connected to
any type of low temperature distribution system and
the heat captured by the heat pump can be used in
dierent ways:
- Underoor heating system.
- Radiators.
- Domestic Hot Water (DHW)*.
Menu
Outside
sensor
Room
sensor
A59
Room
sensor
A75 or A78
Heating circuit
underoor heating
Radiators heating
circuit
Boiler
Options depending
on hydraulic
congurations
2
circuit kit
Boiler
connection kit
Hydraulic unit
Outdoor unit
Control options
and/or
or
or
* depending on conguration / option
Operating manual "1819- EN" - 5 -
Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps
3 Carrying out the installation
3.1 User Interface
Reference Description
1 Menu button
2 Navigation knob (rotate knob), accept (press knob)
3 Back button
MENU
15:23
12°
19,0°
19.5
ECO
19,0°
21.5
ECO
OFF
" 2 heating circuit version
+ domestic hot water (DHW)
Zone 1 Zone 2
MENU
15:23
12°
19,0°
21,5
ECO
OFF
" 1 heating circuit version
+ domestic hot water (DHW)
1
2
3
7 September 2017 7 September 2017
Operating manual "1819- EN"
Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps
- 6 -
3.2 Display Description
N° Symbols Denitions
1 15:23 Time
2
07 September
2017
Date
3
21.5
Temperature measured by the room
sensor*
4
19,0°
Room temperature setpoint
5
Information (zone names, emergency mode,
test mode, error display, etc.)
6
Domestic Hot Water (DHW)* ...
Activated
Boosting in progress
Deactivated
7
Temperature measured by the
outside sensor
8
Operation ...
Heating
Cooling*
N° Symbols Denitions
9
Mode ...
Comfort
Manual (exemption)
ECO
Holiday
Floor drying
Stop (except frost)
10
Production via ...
Heat Pump
Electrical backup*
HP + electrical backup*
HP + Fuel/Gas*
Fuel/Gas*
15:23
12°
19,0°
19.5
ECO
19,0°
21.5
ECO
7
10
9
3
10
8
6
4
5
7 September 2017
Zone 1 Zone 2
1 2
* depending on conguration / option
Operating manual "1819- EN" - 7 -
Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps
Navigating the Menus
To ... Action:
Access the menu
Press
MENU
.
Choose a menu item
Turn the knob to highlight your choice.
Press the knob to accept.
Return to the previous menu
Press .
Return to the main menu
Press
MENU
twice.
Return to the welcome screen
Press
MENU
or on the main menu.
Note: Some settings (or menus) might not be displayed. They are dependent on the installation's conguration
(and installed options).
MENU
MENU
Manual mode
Active functions
Temperature setting
Programming
Absence
Energy consumption
Settings
gure 2 - Navigation
3.3 Modifying Settings
• Turn the knob to highlight the setting you wish to
change.
• Press the knob to accept the change.
• Turn the knob to adjust the setting.
• Press the knob to accept your choice.
Operating manual "1819- EN"
Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps
- 8 -
3.4 Menu Structure
Manual mode
Zone 1
page 10 Zone 2
Hot water
Absence
page 12
Active functions
page 13
Temperature setting
Zone 1
page 13 Zone 2
Programming
Heating
page 14 Zone 1
Zone 2
Cooling
Energy consumption
Heating
page 15
Daily cons.
Monthly cons.
Cooling Annual cons.
Hot water
Total
Settings
Date and time
page 15
Language
Advanced/simplied menu
Areas name
Connections Connection
Reset connectivities
Software versions
Operating manual "1819- EN" - 9 -
Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps
3.5 Manual mode
3.5.1 Derogation from timer program
When a timer program is active (advanced menu), an exemption allows you to force the appliance into operation
("Heating" or "Cooling") at the desired temperature for a certain duration.
■ From the welcome screen
Select the zone (the selected zone's circle is thicker).
15:23
12°
19,0°
--,-
ECO
19,0°
--,-
ECO
OFF
07 September 2017
Set the required temperature, then the duration of the exemption.
21,5°
Zone 1
for a duration of:
10h
■ From the menu
Choose the zone from the menu:
"Manual mode".
Manual mode
Zone 1
Zone 2
Hot water
Set the required temperature, then the duration of the exemption.
21,5°
Zone 1
for a duration of:
10h
Some settings (or menus) might not be displayed. They are dependent on the installation's conguration (and installed options).
Operating manual "1819- EN"
Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps
- 10 -
3.5.2 Cancelling an derogation from timer program
■ Cancelling an derogation with 1 heating zone
From the welcome screen, select:
"Stop the derogation".
15:23
12°
24,0°
--,-
OFF
07 September 2017
for a duration of:: 9 hrs 55 m
Stop the derogation
■ Cancelling an derogation with 2 heating zones
Choose the zone from the menu:
"Manual mode".
Press the knob to cancel the exemption.
21,5°
Zone 1
for a duration of:
10h
Derogation in progress
Stop the derogation
3.5.3 Forced domestic hot water operation (Boost)
The domestic hot water (DHW) boost function heats the tank up to the Comfort temperature.
Go to the menu:
"Manual mode" > "Hot water".
Press the knob to activate the "BOOST" function.
" When hot water is required, the heat pump adapts its priority to meet the request.
" No heating is produced during the preparation of domestic hot water.
Hot water
The BOOST function is used
to force water tank heating
BOOST
The BOOST function stops automatically
when the water reserve has been renewed
Some settings (or menus) might not be displayed. They are dependent on the installation's conguration (and installed options).
Operating manual "1819- EN" - 11 -
Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps
3.6 Absence
In the event of a prolonged absence, you can set a period in which the heating operates at a reduced temperature
(except for frost) and the production of domestic hot water (DHW) is stopped.
3.6.1 Programming absence mode
Set the holiday start and end dates and accept.
- To return to the previous setting (e.g. from month to day), press the button.
Return date:
Validate
The absence will start at 0.00 am on
the departure day and end at 0.00 am
on the return date
Absence
Departure date:
03 August
July
19
Set the temperature for the dwelling during the absence.
Absence
8°
The hot water is stopped
House temperature during
absence:
3.6.2 Viewing, modifying and cancelling the next absence period
You can view, modify and cancel the next holiday period by going into the menu:
"Absence".
Absence
The next absence is planned
from
Cancel the absence
Modify
to
19 July
3 August
You can cancel a currently active absence period from the welcome screen.
15:23
12°
08,0°
--,-
OFF
7 September 2017
Return date: 15 September
Cancel the absence
Some settings (or menus) might not be displayed. They are dependent on the installation's conguration (and installed options).
Operating manual "1819- EN"
Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps
- 12 -
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