Atlantic Alfea Extensa A.I. 10, Alfea Excellia Duo A.I. 14, Alfea Excellia A.I. 14, Alfea Excellia A.I. 11, Alfea Excellia Duo A.I. 11 Operating Manual

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Page 1

Operating manual

intended for professionals

and the user

To be kept by the user for

future reference

Air/water split heat pump

U0611401_1819_EN_2

11/09/2017

Alféa Extensa A.I.

Alféa Excellia A.I.

Alféa Extensa Duo A.I.

Alféa Excellia Duo A.I.

atlantic-comfort.com

FR NL DE EN IT

ES PT PL GR CZ

SL LT ET

Page 2

Contents

Precautions and warnings about your installation . . . 4

Appliance end-of-life . . . . . . . . . . . . . . . . . . 5

Overview of the installation . . . . . . . . . . . . . .5

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Carrying out the installation . . . . . . . . . . . . . . . . . . . . . . . . . .6

User Interface . . . . . . . . . . . . . . . . . . . . . 6

Display Description . . . . . . . . . . . . . . . . . .7

Navigating the Menus . . . . . . . . . . . . . . . . . 8

Modifying Settings . . . . . . . . . . . . . . . . . . . 8

Menu Structure . . . . . . . . . . . . . . . . . . . .9

Manual mode . . . . . . . . . . . . . . . . . . 10

Holiday . . . . . . . . . . . . . . . . . . . . . 12

Active functions . . . . . . . . . . . . . . . . . 13

Setting temperatures . . . . . . . . . . . . . . 13

Timer programming . . . . . . . . . . . . . . . 14

Energy consumption . . . . . . . . . . . . . . 15

Settings . . . . . . . . . . . . . . . . . . . . . 15

Regular checks . . . . . . . . . . . . . . . . . . . 18

Checking the outdoor unit . . . . . . . . . . . . . . 18

Hot water tank* . . . . . . . . . . . . . . . . . . . 18

Error messages . . . . . . . . . . . . . . . . . . . 18

ErP performance gures . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Denition of the ErP . . . . . . . . . . . . . . . . . 20

Extensa A.I. ErP specications . . . . . . . . . . . 20

Excellia A.I. ErP specications . . . . . . . . . . . 26

Extensa Duo A.I. ErP specications . . . . . . . . . 30

Excellia Duo A.I. ErP specications . . . . . . . . . 34

Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Overview of installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Operating manual "1819- EN"

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

- 2 -

Page 3

1 Safety instructions

Please comply with the following instructions in order to avoid any risk of injury or inappropriate use of the appliance.

• Commissioning

" Do not switch the appliance ON until every lling operation has been performed " Do not attempt to install this appliance yourself. This heat pump must be installed by qualied

personnel holding a certicate of competence.

" The installation must always be properly earthed and tted with a safety circuit breaker. " Do not change the power supply. " The appliances are not reproof and should not therefore be installed in an explosive environment.

• How to Use

" This appliance can be used by children 8 years and above. Also persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, provided they have been given supervision or instruction concerning use of the appliance in a safe way and with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

" Do not let children insert foreign bodies inside the propeller protection grate or climb onto the roof

of the outdoor unit. The ns of the air heat exchanger are extremely thin and can cause cuts.

" Nothing should obstruct the air circulation through the evaporator and out from the fan. " The outdoor unit must only be installed outside. If a shelter is required,it must have broad openings

on all 4 sides and installation clearances must be observed (see your installation engineer). " Do not climb on top of the outdoor unit. " The room in which the unit is operating must be correctly ventilated in order to avoid any shortage

of oxygen in the event of a refrigerant gas leak. " If your installation location already meets safety standards, do not carry out any modications

(ventilation, exhaust evacuation, openings, etc.) without the advice of your installation engineer. " Do not place any heat source under the remote control.

• Maintenance

" Do not try to repair the appliance yourself. " This appliance does not contain any components which can be repaired by the user. Removing

either of the covers can expose you to dangerous electrical voltages. " In any case, switching o󰀨 the current is not su󰀩cient to protect you from any external electrical

shocks (condensers). " Do not open the outdoor unit or the hydraulic unit while they are in operation. " If you hear unusual noises, smell smoke or other odours coming from the appliance, turn o󰀨 the

power and contact your installation engineer. " Before starting any cleaning, turn o󰀨 the power to the appliance. " Do not use aggressive cleaning liquids or solvents to clean the body work. " Do not use a pressure hose to clean the outdoor unit. You may damage the air exchanger and get

water inside the electrical circuits.

Operating manual "1819- EN" - 3 -

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

Page 4

2.1 Precautions and warnings about your installation

2.1.1 Outdoor unit

The outdoor unit contains the equipment that enables the capture of energy from the surrounding air.

This unit was installed by your installer in a location where it is able to operate with best performance.

Nothing should obstruct the air circulation through the evaporator and out from the fan.

The water contained in the air may condense and ow

out of the outdoor unit. The outdoor unit can generate a large volume of water called condensate.

In cold weather, this water freezes on contact with the exchanger and must be regularly removed using the defrosting cycles. The defrosting cycle is managed automatically by the control system and can produce steam emissions which are completely normal.

2.1.2 Hydraulic unit

The hydraulic unit contains the appliance's control system which manages the room temperature and the production of domestic hot water.

The hydraulic unit is tted with an electrical backup* or boiler connection* which intervenes to provide additional heat during the coldest periods.

2.1.3 Settings

Your installer has carefully adjusted your installation. Do not change the settings without their consent. If in doubt, do not hesitate to contact them.

Your heating system is controlled by adjustment in relation to the outside temperature (temperature control).

The installation of a room thermostat (option) makes it possible to improve the operation of the control system

(inuence of the ambient temperature is taken into

account).

2.1.4 Radiators

In order to ensure operation of the control system, the room containing the thermostat must not also contain a thermostatic valve. If this is the case, it must be opened as far as possible.

2.1.5 Underoor heating system

A new underoor heating system must initially be

heated slowly to avoid any problems involving cracking. Check with your installer that this initial heating procedure has indeed been performed before freely using your heating system.

An underoor heating system's signicant inertia prevents sudden room temperature di󰀨erences.

However, this inertia implies a reaction time of around several hours (approx 6 hours).

Any changes to the setting must be made slowly

and leave the installation su󰀩cient time to react. Any

exaggerated or abrupt adjustments to the settings

always result in signicant temperature uctuations

during the day.

Similarly if your dwelling has an underoor heating system, do not reduce it or switch it o󰀨 if you will be

absent for only short periods. The reheating period is always quite long (approx 6 hours).

2.1.6 Fan coils / dynamic radiators with an integrated control system

Do not use a room sensor in the area in question.

2.1.7 Domestic Hot Water (DHW)*

When hot water is required, the heat pump adapts its priority to meet the request.

No heating is produced during the preparation of domestic hot water.

The heat pump produces the domestic hot water (DHW), which is then additionally heated, if required, by the electrical backup.

To ensure a DHW setpoint over 45°C, the electrical backup heating or boiler (boiler connection kit)* must be left on.

The electrical backup allows the correct operation of the anti-legionella cycles.

2 Overview of installation

* depending on conguration / option

Operating manual "1819- EN"

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

- 4 -

Page 5

2.2 Appliance end-of-life

The appliances must be dismantled and recycled by a specialised service. The appliances must not, under any circumstances, be thrown out with household waste, bulky waste or at a tip.

At the end of its service life, please contact your installer or local representative to proceed with its dismantling and recycling.

gure 1 - Overview of complete installation conguration

2.3 Overview of the installation

Your heat pump has been congured by your installation

engineer. It is made up of the following main parts:

- The outdoor unit, as its name suggests, is placed outside your dwelling, and extracts energy from the outside air.

- The hydraulic unit is located in your boiler room, cellar, garage or even in your kitchen, and transfers energy to the heating and domestic hot water circuits*.

- The outside sensor monitors the outside temperature.

Optional:

- Room sensor(s).

Heat pumps are systems which can be connected to any type of low temperature distribution system and the heat captured by the heat pump can be used in

di󰀨erent ways:

- Underoor heating system.

- Radiators.

- Domestic Hot Water (DHW)*.

Outside

sensor

Room sensor A59

Room

sensor

A75 or A78

Heating circuit

underoor heating

Radiators heating

circuit

Boiler

Options depending

on hydraulic

congurations

circuit kit

Boiler

connection kit

Hydraulic unit

Outdoor unit

Control options

and/or

* depending on conguration / option

Operating manual "1819- EN" - 5 -

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

Page 6

3 Carrying out the installation

3.1 User Interface

Reference Description

1 Menu button

2 Navigation knob (rotate knob), accept (press knob)

3 Back button

15:23

12°

19,0°

19.5

ECO

19,0°

21.5

ECO

OFF

" 2 heating circuit version

+ domestic hot water (DHW)

Zone 1 Zone 2

15:23

12°

19,0°

21,5

ECO

OFF

" 1 heating circuit version

+ domestic hot water (DHW)

7 September 2017 7 September 2017

Operating manual "1819- EN"

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

- 6 -

Page 7

3.2 Display Description

N° Symbols Denitions

1 15:23 Time

07 September

2017

Date

21.5

Temperature measured by the room sensor*

19,0°

Room temperature setpoint

Information (zone names, emergency mode, test mode, error display, etc.)

Domestic Hot Water (DHW)* ...

Activated

Boosting in progress

Deactivated

Temperature measured by the outside sensor

Operation ...

Heating

Cooling*

N° Symbols Denitions

Mode ...

Comfort

Manual (exemption)

ECO

Holiday

Floor drying

Stop (except frost)

Production via ...

Heat Pump

Electrical backup*

HP + electrical backup*

HP + Fuel/Gas*

Fuel/Gas*

15:23

12°

19,0°

19.5

ECO

19,0°

21.5

ECO

7 September 2017

Zone 1 Zone 2

1 2

* depending on conguration / option

Operating manual "1819- EN" - 7 -

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

Page 8

Navigating the Menus

To ... Action:

Access the menu

Press

Choose a menu item

Turn the knob to highlight your choice.

Press the knob to accept.

Return to the previous menu

Press .

Return to the main menu

Press

twice.

Return to the welcome screen

Press

or on the main menu.

Note: Some settings (or menus) might not be displayed. They are dependent on the installation's conguration (and installed options).

Manual mode

Active functions

Temperature setting

Programming

Absence

Energy consumption

Settings

gure 2 - Navigation

3.3 Modifying Settings

• Turn the knob to highlight the setting you wish to change.

• Press the knob to accept the change.

• Turn the knob to adjust the setting.

• Press the knob to accept your choice.

Operating manual "1819- EN"

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

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Page 9

3.4 Menu Structure

Manual mode

Zone 1

page 10 Zone 2

Hot water

Absence

page 12

Active functions

page 13

Temperature setting

Zone 1

page 13 Zone 2

Programming

Heating

page 14 Zone 1

Zone 2

Cooling

Energy consumption

Heating

page 15

Daily cons.

Monthly cons.

Cooling Annual cons.

Hot water

Total

Settings

Date and time

page 15

Language

Advanced/simplied menu

Areas name

Connections Connection

Reset connectivities

Software versions

Operating manual "1819- EN" - 9 -

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

Page 10

3.5 Manual mode

3.5.1 Derogation from timer program

When a timer program is active (advanced menu), an exemption allows you to force the appliance into operation ("Heating" or "Cooling") at the desired temperature for a certain duration.

■ From the welcome screen

Select the zone (the selected zone's circle is thicker).

15:23

12°

19,0°

--,-

ECO

19,0°

--,-

ECO

OFF

07 September 2017

Set the required temperature, then the duration of the exemption.

21,5°

Zone 1

for a duration of:

10h

■ From the menu

Choose the zone from the menu:

"Manual mode".

Manual mode

Zone 1

Zone 2

Hot water

Set the required temperature, then the duration of the exemption.

21,5°

Zone 1

for a duration of:

10h

Some settings (or menus) might not be displayed. They are dependent on the installation's conguration (and installed options).

Operating manual "1819- EN"

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

- 10 -

Page 11

3.5.2 Cancelling an derogation from timer program

■ Cancelling an derogation with 1 heating zone

From the welcome screen, select:

"Stop the derogation".

15:23

12°

24,0°

--,-

OFF

07 September 2017

for a duration of:: 9 hrs 55 m

Stop the derogation

■ Cancelling an derogation with 2 heating zones

Choose the zone from the menu:

"Manual mode".

Press the knob to cancel the exemption.

21,5°

Zone 1

for a duration of:

10h

Derogation in progress

Stop the derogation

3.5.3 Forced domestic hot water operation (Boost)

The domestic hot water (DHW) boost function heats the tank up to the Comfort temperature.

Go to the menu:

"Manual mode" > "Hot water". Press the knob to activate the "BOOST" function.

" When hot water is required, the heat pump adapts its priority to meet the request.

" No heating is produced during the preparation of domestic hot water.

Hot water

The BOOST function is used

to force water tank heating

BOOST

The BOOST function stops automatically

when the water reserve has been renewed

Some settings (or menus) might not be displayed. They are dependent on the installation's conguration (and installed options).

Operating manual "1819- EN" - 11 -

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

Page 12

3.6 Absence

In the event of a prolonged absence, you can set a period in which the heating operates at a reduced temperature (except for frost) and the production of domestic hot water (DHW) is stopped.

3.6.1 Programming absence mode

Set the holiday start and end dates and accept.

- To return to the previous setting (e.g. from month to day), press the button.

Return date:

Validate

The absence will start at 0.00 am on

the departure day and end at 0.00 am

on the return date

Absence

Departure date:

03 August

July

Set the temperature for the dwelling during the absence.

Absence

8°

The hot water is stopped

House temperature during

absence:

3.6.2 Viewing, modifying and cancelling the next absence period

You can view, modify and cancel the next holiday period by going into the menu:

"Absence".

Absence

The next absence is planned

from

Cancel the absence

Modify

19 July

3 August

You can cancel a currently active absence period from the welcome screen.

15:23

12°

08,0°

--,-

OFF

7 September 2017

Return date: 15 September

Cancel the absence

Some settings (or menus) might not be displayed. They are dependent on the installation's conguration (and installed options).

Operating manual "1819- EN"

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

- 12 -

Page 13

3.7 Active functions

The "Active Functions" page tells you which services are operating and allows you to change their status.

- "Indoor comfort": Heating / Cooling / Stop.

- "Zone 1" / "Zone 2" / "Hot water": ON / Stop.

" If "Indoor Comfort" is set to "Stop", Zones 1 and 2 cannot be modied.

Active functions

Zone 1 ON

Indoor comfort

Heating

ONZone 2

ONHot water

3.8 Temperature setting

The "Temperature setting" page allows you to set temperature setpoints for Comfort and ECO periods (heating and cooling). Settings must be recorded for each zone.

" Heating temperatures factory settings:

Comfort 20°C, ECO 19°C.

" Cooling temperatures factory settings:

Comfort 24°C, ECO 26°C.

Temperature setting

Zone 1

Heating

Comfort T°

21.5°C

ECO T°

Cooling

Comfort T°

19.5°C

21.5°C

ECO T°

Some settings (or menus) might not be displayed. They are dependent on the installation's conguration (and installed options).

Operating manual "1819- EN" - 13 -

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

Page 14

3.9 Programming

A timer program allows you to dene the appliance's automatic operation periods (Comfort ↔ ECO) Each day can

be set independently.

3.9.1 Creating a timer program

- Choose "Heating" or "Cooling" as well as the appropriate zone by accessing the menu:

"Programming" > "Heating" / "Cooling" > "Zone 1" / "Zone 2".

- Select the day.

- Adjust the Comfort period start and end times.

" If 2 or 3 Comfort periods are not required, click on "--:--".

- To return to the previous setting (e.g. end 1st heating period to start of 1st heating period), press the button.

• To copy the program to other days:

- Select "Validate and copy".

- Set the required days to "Yes" and then select "Complete".

• Else "Validate".

" Heating / cooling period factory setting: 06:00 - 22:00.

0 6 12 18 24

Heating prog.

Tuesday

Monday

Wednesday

Thursday

Friday

Saturday

Sunday

0 6 12 18 24

Monday

Comfort ranges

Validate

Validate and copy

Program 2: 11:45 14:00-

Program 3: --:-- --:---

Program 1: 06:50

07:50-

Copy the programs

Copy the Mon. program to

Complete

NoWednesday

NoThursday

NoFriday

NoSaturday

NoSunday

Tuesday

Yes

3.9.2 Deleting a Comfort period

To delete a Comfort period, set its start and end times to the same value. When accepting a setting, the screen displays:

Program X: --:-- --:---

0 6 12 18 24

Monday

Comfort ranges

Validate

Validate and copy

Program 3: 18:30 23:00-

Program 1: 06:50 07:50-

Program 2:

--:-- --:---

Some settings (or menus) might not be displayed. They are dependent on the installation's conguration (and installed options).

Operating manual "1819- EN"

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

- 14 -

Page 15

3.10 Energy consumption

Consumption can be displayed per usage:

- Heating (Zones 1 and 2).

- Cooling.

- Domestic Hot Water (DHW).

- Total (Heating + Cooling + Hot Water).

This information is available for:

- the last 8 days: daily consumption (Tdy = Today, D-1 = yesterday, etc.).

- the last 12 months: monthly consumption (Initial letter of month. e.g. J = January, etc.).

the last 10 years:

annual consumption (last 2 digits. e.g. 16 = 2016).

20kW.h

Daily cons.

Heating

D-7 D-6 D-5 D-4 D-3 D-2 D-1 Tdy

Example for daily consumption of the heating system.

Some settings (or menus) might not be displayed. They are dependent on the installation's conguration (and installed options).

3.11 Settings

3.11.1 Date and time

To set the appliance's date and time, access the menu:

"Settings" > "Date and Time".

Settings

Date and time

09: 45

Monday September 2016

Modify

Validate

3.11.2 Language

To change the language, access the menu:

"Settings" > "Language".

Settings

Language

English

Operating manual "1819- EN" - 15 -

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

Page 16

3.11.3 Advanced/simplied menu

Two display modes for menus and appliance functions are available:

- Advanced menu:

- The appliance follows the timer programming dened in paragraph 3.9, page 14.

- Simplied menu*:

- The appliance operates at a constant temperature set directly by the user.

- Some functions are no longer accessible.

* The "Simplied Menu" setting is not compatible with the Cozytouch application.

Choose the display mode from the menu:

"Settings" > "Advanced/Simplied menu"

Settings

Simplied menu

Advanced/simplied menu

Select the level of accessible

functions:

" Setting the temperature in the Simplied Menu

" 1 zone

- Turn the knob to adjust the temperature directly.

" 2 zones

- Select the zone. Accept.

- Set the temperature using the knob. Accept.

15:23

12°

24,0°

--,-

OFF

7 September 2017

15:23

12°

19,0°

--,-

19,0°

--,-

OFF

7 September 2017

Some settings (or menus) might not be displayed. They are dependent on the installation's conguration (and installed options).

3.11.4 Areas name

You can customise the zone names from the menu:

"Settings" > "Areas name".

Available names: "Area 1" / "Area 2" / "Day area" / "Night area" / "1st oor" / "Lounge" / "G. oor" / "Bedroom" / "Floor" / "Radiator".

Settings

Circuits name

Rename Area 1 in

Rename Area 2 in

Day area

Night area

Operating manual "1819- EN"

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

- 16 -

Page 17

3.11.5 Connectivities

" Pairing a room sensor:

To connect a room sensor, go to the menu:

"Settings" > "Connectivities" > "Connection".

The appliance waits for pairing for 10 minutes.

" See the room sensor's installation instructions.

" The "Connection" menu is no longer accessible if a sensor has already

paired.

Connection

Quit

Settings

Connectivities

" Reset connectivities

Reinitialising will cancel all pairings.

Select "Re-set" in the menu:

"Settings" > "Connectivities" > "Reset connectivities".

Reset connectivities

Reset

Quit

Warning! The equipment will be

removed from the system.

Settings

Connectivities

Some settings (or menus) might not be displayed. They are dependent on the installation's conguration (and installed options).

3.11.6 Software version

Show the display (IHM) and controller software versions.

Software version

IHM:

Control:

xxxx xxxx xxxx xxxx

RVS21 - 85.002.030

Operating manual "1819- EN" - 17 -

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

Page 18

In order to ensure that your appliance operates correctly for many years, the maintenance operations described below are required at the start of each heating season. They are generally carried out as part of a maintenance contract.

4.1 Regular checks

- Check the water pressure in the heating circuit regularly (refer to the installer's recommended pressure - between 1 and 2 bar)

- If a lling operation and a pressure increase are

required, check what type of uid was used initially

(when in doubt, contact your installer).

- If frequent rells are required it is absolutely essential that you check for any leaks.

" The frequent addition of water risks scaling

the exchanger and a󰀨ects its performance and

lifespan.

4.2 Checking the outdoor unit

Remove any dust from the exchanger, if necessary, while making sure not to damage the blades.

Check that there is nothing blocking the air ow.

• Checking the refrigeration circuit

If the amount of refrigerant in the system exceeds 2kg (models > 10 kW), the refrigeration circuit must be checked annually by an approved engineer (they must

have a certicate of competence for the handling of

refrigerants). Consult your heating engineer.

4.3 Hot water tank*

Maintenance on the tank must be carried out annually (frequency may vary according to water hardness).

Consult your heating engineer.

gure 3 - Control panel

4 Maintenance

Pressure gauge

Screen

Menu button

Navigation

knob

Back

button

Start/stop button

gure 4 - Automatic bleeder valve

* depending on conguration / option

Operating manual "1819- EN"

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

- 18 -

Page 19

gure 5 - Operating signals of the HP circulation pump

LED O󰀨:

The circulation pump is not working, no power supply.

Green LED On: The circulation pump is operating normally.

Green LED ashing:

Venting mode in operation (10 minutes).

Red/green LED ashing:

Operating error with automatic restart.

Red LED ashing:

Operating error, consult your heating engineer.

4.4 Error messages

If a fault occurs, the error number appears on the welcome screen.

15:23

12°

24,0°

--,-

OFF

7 September 2017

Error XXX

To obtain the error's designation, select it using the knob.

" In the event of an error, note down the number and consult your heating

engineer.

Error

138: HP controller sensor missing

Operating manual "1819- EN" - 19 -

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

Page 20

Operating manual "1819- EN"

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

- 20 -

5 ErP performance gures

5.1 Denition of ErP

The term "ErP" includes two directives that are part of the European program for reducing greenhouse gases:

- The Ecodesign Directive establishes e󰀩ciency thresholds and prohibits the marketing of products whose e󰀩ciency is below these thresholds.

- The Energy Labelling Directive requires an energy performance label for products, in order to encourage customers to buy products that consume less energy.

5.2 Extensa A.I. ErP specications

Trade name / Product name: Atlantic / Alféa ... Extensa A.I. 5 Extensa A.I. 6 Extensa A.I. 8 Extensa A.I. 10

Export Code (with backup) Export Code (without backup)

526220 526230

526221 526231

526222 526232

526223 526233

Heating applications 35°C 55°C 35°C 55°C 35°C 55°C 35°C 55°C

Air/water heat pump Yes

Equipped with a backup heater Yes

Average climate - Space heating

Energy class (product) - - A++ A+ A++ A+ A++ A+ A++ A+

Energy class (package) - - A++ A+ A++ A+ A++ A+ A++ A+

Rated heat output

(2)

rated

kW 4 4 5 5 7 6 8 8

Rated energy efciency ƞ

% 169 115 169 115 156 118 155 113

Rated energy efciency with outside sensor

(1)

% 171 117 171 117 158 120 157 115

Rated energy efciency with room sensor

(1)

% 173 119 173 119 160 122 159 117

Annual energy consumption Q

kWh 2160 3027 2505 3180 3375 3886 4415 5415

Colder climate - Space heating

Rated heat output

(2)

rated

Rated energy efciency ƞ

Annual energy consumption

kWh

Warmer climate - Space heating

Rated heat output

(2)

rated

kW 4 4 5 4 6 5 8 6

Rated energy efciency

% 217 139 212 138 207 138 196 136

Annual energy consumption

kWh 1090 1423 1167 1531 1439 1934 2203 2422

Acoustic data

Sound power level of hydraulic unit L

dB (A) 46

Sound power level of outdoor unit L

dB (A) 63 63 69 69

Declared heat output with a partial load for an indoor temperature of 20°C and an outdoor temperature of Tj

Tj = -7°C Pdh kW 4.0 3.8 4.6 4.0 5.8 5.3 7.5 6.7

Tj = +2°C Pdh kW 2.4 2.3 2.8 2.5 3.5 3.1 4.5 4.1

Tj = +7°C Pdh kW 2.0 1.7 2.3 1.7 2.3 2.0 3.5 3.2

Tj = +12°C Pdh kW 2.3 2.1 2.3 2.1 2.4 2.2 4.0 4.0

Tj = bivalent temperature Pdh kW 4.0 3.8 4.6 4.0 5.8 5.3 7.5 6.7

Tj = operating temperature limit Pdh kW 3.9 3.2 4.5 3.5 5.6 4.9 7.0 5.9

Bivalent temperature T

biv

°C -7 -7 -7 -7 -7 -7 -7 -7

Degradation coefcient

(3)

Cdh - 0.9 0.9 0.9 0.9 0.9 0.9 0.9 0.9

Page 21

Operating manual "1819- EN" - 21 -

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

Trade name / Product name: Atlantic / Alféa ... Extensa A.I. 5 Extensa A.I. 6 Extensa A.I. 8 Extensa A.I. 10

Export Code (with backup) Export Code (without backup)

526220 526230

526221 526231

526222 526232

526223 526233

Heating applications 35°C 55°C 35°C 55°C 35°C 55°C 35°C 55°C

Declared coe󰀩cients of performance with a partial load for an indoor temperature of 20°C and an outdoor temperature of Tj

Tj = -7°C COP

- 2.86 1.86 2.65 1.79 2.35 1.77 2.35 1.74

Tj = +2°C COP

- 4.10 2.82 4.17 2.86 3.82 2.93 3.81 2.74

Tj = +7°C COP

- 5.00 4.00 5.99 4.03 5.69 4.12 5.71 4.10

Tj = +12°C COP

- 8.12 5.84 8.29 5.84 8.16 5.81 7.16 5.72

Tj = bivalent temperature COP

- 2.86 1.86 2.65 1.79 2.35 1.77 2.35 1.74

Tj = operating temperature limit COP

- 2.65 1.54 2.57 1.56 2.02 1.47 2.16 1.44

For air/water heat pumps: operating temperature limit

TOL °C -10 -10 -10 -10 -10 -10 -10 -10

Maximum heating water operating temperature WTOL °C 55 55 55 55 55 55 55 55

Backup heater

Rated heat output

(2)

sup

kW 0.6 1.1 0.7 1.0 0.9 1.2 1.4 1.7

Type of energy used - - Electric

Electricity consumption in modes other than the active mode

Shutdown mode P

OFF

W 6 6 6 6 6 6 5 5

Thermostat shutdown mode P

W 19 17 23 16 30 16 43 22

Standby mode P

W 10 10 10 10 9 9 8 8

Casing resistance mode P

W 0 0 0 0 0 0 0 0

Other characteristics

Power control

- - Inverter

For air/water heat pumps, rated air ow rate,

outdoors

- m3/h 2070 2340 3600 6200

(1)

The calculation details are available on the package datasheet. The room unit refers to: sensors, thermostats and remote controllers

included, or not included, in the kits.

(2)

For heat pump space heaters and heat pump combination heaters, the rated heat output P

rated

is equal to the rated caloric load P

designh

and the rated heat output of the backup heater P

sup

is equal to the caloric output of the extra backup heating (Tj).

(3)

If Cdh is not determined by measurement then the default degradation coe󰀩cient is Cdh=0.9.

Page 22

Operating manual "1819- EN"

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

- 22 -

Trade name / Product name: Atlantic / Alféa ... Extensa A.I. 13 Extensa A.I. 16

Export Code (with backup) Export Code (without backup)

526234

526235

Heating applications 35°C 55°C 35°C 55°C

Air/water heat pump Yes

Equipped with a backup heater device Yes (mandatory accessory)

Average climate - Space heating

Energy class (product) - - A++ A+ A+ A+

Energy class (package) - - A++ A+ A++ A+

Rated heat output

(2)

rated

kW 11 9 13 11

Rated energy efciency ƞ

% 151 112 148 113

Rated energy efciency with outside sensor

(1)

% 153 114 150 115

Rated energy efciency with room sensor

(1)

% 155 116 152 117

Annual energy consumption Q

kWh 6062 6623 6824 8041

Colder climate - Space heating

Rated heat output

(2)

rated

Rated energy efciency ƞ

Annual energy consumption

kWh

Warmer climate - Space heating

Rated heat output

(2)

rated

kW 10 8 11 9

Rated energy efciency

% 171 120 176 119

Annual energy consumption

kWh 3246 3573 3321 3719

Acoustic data

Sound power level of hydraulic unit L

dB (A) 46

Sound power level of outdoor unit L

dB (A) 69 70

Declared heat output with a partial load for an indoor temperature of 20°C and an outdoor temperature of Tj

Tj = -7°C Pdh kW 10.0 8.2 11.1 10.0

Tj = +2°C Pdh kW 6.1 5.0 6.7 6.1

Tj = +7°C Pdh kW 6.2 5.9 6.2 5.9

Tj = +12°C Pdh kW 7.4 7.0 7.3 7.1

Tj = bivalent temperature Pdh kW 10.0 8.2 11.1 10.0

Tj = operating temperature limit Pdh kW 10.0 8.0 10.8 9.3

Bivalent temperature T

biv

°C -7 -7 -7 -7

Degradation coefcient

(3)

Cdh - 0.9 0.9 0.9 0.9

Page 23

Operating manual "1819- EN" - 23 -

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

Trade name / Product name: Atlantic / Alféa ... Extensa A.I. 13 Extensa A.I. 16

Export Code (with backup) Export Code (without backup)

526234

526235

Heating applications 35°C 55°C 35°C 55°C

Declared coe󰀩cients of performance with a partial load for an indoor temperature of 20°C and an outdoor temperature of Tj

Tj = -7°C COP

- 2.57 1.89 2.51 1.89

Tj = +2°C COP

- 3.65 2.80 3.60 2.77

Tj = +7°C COP

- 5.35 3.76 5.35 3.89

Tj = +12°C COP

- 6.90 4.81 6.90 5.11

Tj = bivalent temperature COP

- 2.57 1.89 2.51 1.89

Tj = operating temperature limit COP

- 2.24 1.66 2.38 1.67

For air/water heat pumps: operating temperature limit TOL °C -10 -10 -10 -10

Maximum heating water operating temperature WTOL °C 55 55 55 55

Backup heater

Rated heat output

(2)

sup

kW 1.3 1.3 1.7 2.1

Type of energy used - - Electric

Electricity consumption in modes other than the active mode

Shutdown mode P

OFF

W 8 8 8 8

Thermostat shutdown mode P

W 45 22 72 25

Standby mode P

W 12 12 12 12

Casing resistance mode P

W 0 0 0 0

Other characteristics

Power control

- - Inverter

For air/water heat pumps, rated air ow rate, outdoors

- m3/h 6200 6200

(1)

The calculation details are available on the package datasheet. The room unit refers to: sensors, thermostats and remote controllers

included, or not included, in the kits.

(2)

For heat pump space heaters and heat pump combination heaters, the rated heat output P

rated

is equal to the rated caloric load P

designh

and the rated heat output of the backup heater P

sup

is equal to the caloric output of the extra backup heating (Tj).

(3)

If Cdh is not determined by measurement then the default degradation coe󰀩cient is Cdh=0.9.

Page 24

Operating manual "1819- EN"

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

- 24 -

5.2.1 Package datasheet

" Application 35°C

+++

G F E D C B A A

< 55% ≥ 55% ≥ 59% ≥ 61% ≥ 100% ≥ 107% ≥ 115% ≥ 123% ≥ 150% ≥ 175%

Product name Alfea ... Extensa A.I. 5 Extensa A.I. 6 Extensa A.I. 8 Extensa A.I. 10

Export Code (with backup) Export Code (without backup)

526220 526230

526221 526231

526222 526232

526223 526233

Seasonal energy e󰀩ciency of heat pump for space

heating

169% 169% 156% 155%

Type of temperature control

- Outdoor sensor (included in the package)

class II - class II - class II - class II -

- Modulating room thermostat (outdoor sensor included in the package)

- class VI - class VI - class VI - class VI

Bonus 2% 4% 2% 4% 2% 4% 2% 4%

Seasonal space heating energy e󰀩ciency of

package in average climate conditions

171% 173% 171% 173% 158% 160% 157% 159%

Energy class of the package A++ A++ A++ A++ A++ A++ A++ A++

Seasonal space heating energy e󰀩ciency of

package in warmer climate conditions

219% 221% 214% 216% 209% 211% 198% 200%

Seasonal space heating energy e󰀩ciency of

package in colder climate conditions

The energy e󰀩ciency of the combined product provided for in this datasheet may not correspond to its actual energy e󰀩ciency once the combined product has been installed in a building, as the e󰀩ciency is inuenced by other factors such as heat loss in the distribution system

and the capacity of the products in relation to building size and characteristics.

Product name Alfea ... Extensa A.I. 13 Extensa + 16

Export Code (with backup) Export Code (without backup)

526234

526235

Seasonal energy e󰀩ciency of heat pump for space

heating

151% 148%

Type of temperature control

- Outdoor sensor (included in the package)

class II - class II -

- Modulating room thermostat (outdoor sensor included in the package)

- class VI - class VI

Bonus 2% 4% 2% 4%

Seasonal space heating energy e󰀩ciency of

package in average climate conditions

153% 155% 150% 152%

Energy class of the package A++ A++ A++ A++

Seasonal space heating energy e󰀩ciency of

package in warmer climate conditions

172% 175% 178% 180%

Seasonal space heating energy e󰀩ciency of

package in colder climate conditions

and the capacity of the products in relation to building size and characteristics.

Outside sensor included in the combined package

Controller class II

Seasonal efciency contribution 2%

Modulating room thermostat references (outdoor sensor included in the package)

074208 074213 074214

(Navilink A59) (Navilink A75) (Navilink A78)

Regulator class VI

Seasonal efciency contribution 4%

Page 25

Operating manual "1819- EN" - 25 -

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

" Application 55°C

+++

G F E D C B A A

< 30% ≥ 30% ≥ 34% ≥ 36% ≥ 75% ≥ 82% ≥ 90% ≥ 98% ≥ 125% ≥ 150%

Product name Alfea ... Extensa A.I. 5 Extensa A.I. 6 Extensa A.I. 8 Extensa A.I. 10

Export Code (with backup) Export Code (without backup)

526220 526230

526221 526231

526222 526232

526223 526233

Seasonal energy e󰀩ciency of heat pump for space

heating

115% 115% 118% 113%

Type of temperature control

- Outdoor sensor (included in the package)

class II - class II - class II - class II -

- Modulating room thermostat (outdoor sensor included in the package)

- class VI - class VI - class VI - class VI

Bonus 2% 4% 2% 4% 2% 4% 2% 4%

Seasonal space heating energy e󰀩ciency of

package in average climate conditions

117% 119% 117% 119% 120% 122% 115% 117%

Energy class of the package A+ A+ A+ A+ A+ A+ A+ A+

Seasonal space heating energy e󰀩ciency of

package in warmer climate conditions

141% 143% 140% 142% 140% 142% 138% 140%

Seasonal space heating energy e󰀩ciency of

package in colder climate conditions

and the capacity of the products in relation to building size and characteristics.

Product name Alfea ... Extensa A.I. 13 Extensa + 16

Export Code (with backup) Export Code (without backup)

526234

526235

Seasonal energy e󰀩ciency of heat pump for space

heating

112% 113%

Type of temperature control

- Outdoor sensor (included in the package)

class II - class II -

- Modulating room thermostat (outdoor sensor included in the package)

- class VI - class VI

Bonus 2% 4% 2% 4%

Seasonal space heating energy e󰀩ciency of

package in average climate conditions

114% 116% 115% 117%

Energy class of the package A+ A+ A+ A+

Seasonal space heating energy e󰀩ciency of

package in warmer climate conditions

122% 124% 121% 123%

Seasonal space heating energy e󰀩ciency of

package in colder climate conditions

and the capacity of the products in relation to building size and characteristics.

Page 26

Operating manual "1819- EN"

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

- 26 -

5.3 Excellia A.I. ErP specications

Trade name / Product name:

Atlantic / Alféa Excellia A.I. ...

11 14 tri 11 tri 14 tri 16

Export Code (with backup) Export Code (without backup)

526350 526360

526351 526361

526352 526362

526353 526363

526354 526364

Heating applications 35°C 55°C 35°C 55°C 35°C 55°C 35°C 55°C 35°C 55°C

Air/water heat pump Yes

Equipped with a backup heater Yes (mandatory accessory)

Average climate - Space heating

Energy class (product) - - A++ A+ A++ A+ A++ A+ A++ A+ A++ A+

Energy class (package) - - A++ A+ A++ A+ A++ A+ A++ A+ A++ A+

Rated heat output

(2)

rated

kW 11 9 13 11 11 9 13 11 14 13

Rated energy efciency ƞ

% 151 112 148 113 154 11 2 150 117 149 117

Rated energy efciency with outside sensor

(1)

% 153 114 150 115 156 11 4 152 119 151 119

Rated energy efciency with room sensor

(1)

% 155 116 152 117 158 11 6 154 121 153 121

Annual energy consumption Q

kWh 6062 6623 6824 8041 5930 6669 6738 7803 7408 9062

Colder climate - Space heating

Rated heat output

(2)

rated

kW 15 13 17 15 15 12 17 15 18 17

Rated energy efciency ƞ

% 121 100 118 100 124 100 122 100 11 9 100

Annual energy consumption Q

kWh 11048 11994 12834 14130 10911 11554 12567 13692 13710 15667

Warmer climate - Space heating

Rated heat output

(2)

rated

kW 10 8 11 9 11 9 12 10 13 11

Rated energy efciency ƞ

% 171 120 176 119 200 134 192 134 185 138

Annual energy consumption

kWh 3246 3573 3321 3719

2804

3450 3141 3643 3571 4040

Acoustic data

Sound power level of hydraulic unit LWAdB (A) 46 46 46 46 46

Sound power level of outdoor unit LWAdB (A) 69 69 68 69 69

Declared heat output with a partial load for an indoor temperature of 20°C and an outdoor temperature of Tj

Tj = -7°C Pdh kW 10.0 8.2 11.1 10.0 10.0 8.2 11.1 10.0 12.0 11.5

Tj = +2°C Pdh kW 6.1 5.0 6.7 6.1 6.1 5.0 6.7 6.1 7.3 7.0

Tj = +7°C Pdh kW 6.2 5.9 6.2 5.9 6.2 5.9 6.2 5.9 6.3 5.8

Tj = +12°C Pdh kW 7.4 7.0 7.3 7.1 7.4 7.0 7.3 7.1 7.4 7.1

Tj = bivalent temperature Pdh kW 10.0 8.2 11.1 10.0 10.0 8.2 11.1 10.0 12.0 11.5

Tj = operating temperature limit Pdh kW 10.0 8.0 10.8 9.3 9.9 8.1 10.8 9.3 11.7 10.3

Bivalent temperature T

biv

°C -7 -7 -7 -7 -7 -7 -7 -7 -7 -7

Degradation coefcient

(3)

Cdh - 0.9 0.9 0.9 0.9 0.9 0.9 0.9 0.9 0.9 0.9

Page 27

Operating manual "1819- EN" - 27 -

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

Trade name / Product name:

Atlantic / Alféa Excellia A.I. ...

11 14 tri 11 tri 14 tri 16

Export Code (with backup) Export Code (without backup)

526350 526360

526351 526361

526352 526362

526353 526363

526354 526364

Heating applications 35°C 55°C 35°C 55°C 35°C 55°C 35°C 55°C 35°C 55°C

Declared coe󰀩cients of performance with a partial load for an indoor temperature of 20°C and an outdoor temperature of Tj

Tj = -7°C COP

- 2.57 1.89 2.51 1.89 2.70 1.92 2.54 1.95 2.43 1.83

Tj = +2°C COP

- 3.65 2.80 3.60 2.77 3.70 2.75 3.70 2.87 3.62 2.89

Tj = +7°C COP

- 5.35 3.76 5.35 3.89 5.49 3.93 5.39 4.07 5.51 4.12

Tj = +12°C COP

- 6.90 4.81 6.90 5.11 7.09 5.16 7.04 5.38 7.16 5.50

Tj = bivalent temperature COP

- 2.57 1.89 2.51 1.89 2.70 1.92 2.54 1.95 2.43 1.83

Tj = operating temperature limit COP

- 2.24 1.66 2.38 1.67 2.29 1.61 2.40 1.64 2.28 1.63

For air/water heat pumps: operating temperature limit

TOL °C -10 -10 -10 -10 -10 -10 -10 -10 -10 -10

Maximum heating water operating temperature

WTOL °C 60 60 60 60 60 60 60 60 60 60

Backup heater

Rated heat output

(2)

sup

kW 1.3 1.3 1.7 2.1 1.4 1.2 1.7 2.0 1.9 2.7

Type of energy used - - Electric

Electricity consumption in modes other than the active mode

Shutdown mode P

OFF

W 8 8 8 8 14 14 14 14 14 14

Thermostat shutdown mode P

W 45 22 72 25 44 32 66 43 88 32

Standby mode P

W 12 12 12 12 17 17 17 17 17 17

Casing resistance mode P

W 0 0 0 0 0 0 0 0 0 0

Other characteristics

Power control

- - Inverter

For air/water heat pumps, rated air ow rate,

outdoors

- m3/h 6200 6900

(1)

The calculation details are available on the package datasheet. The room unit refers to: sensors, thermostats and remote controllers

included, or not included, in the kits.

(2)

For heat pump space heaters and heat pump combination heaters, the rated heat output P

rated

is equal to the rated caloric load P

designh

and the rated heat output of the backup heater P

sup

is equal to the caloric output of the extra backup heating (Tj).

(3)

If Cdh is not determined by measurement then the default degradation coe󰀩cient is Cdh=0.9.

Page 28

Operating manual "1819- EN"

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

- 28 -

5.3.1 Package datasheet

" Application 35°C

+++

G F E D C B A A

< 55% ≥ 55% ≥ 59% ≥ 61% ≥ 100% ≥ 107% ≥ 115% ≥ 123% ≥ 150% ≥ 175%

Product name: Alféa Excellia A.I. ... 11 14 tri 11 tri 14 tri 16

Export Code (with backup) Export Code (without backup)

526350 526360

526351 526361

526352 526362

526353 526363

526354 526364

Seasonal energy e󰀩ciency of heat pump for

space heating

151% 148% 154% 150% 149%

Type of temperature control

- Outdoor sensor (included in the package)

class II - class II - class II - class II - class II -

- Modulating room thermostat (outdoor sensor included in the package)

- class VI - class VI - class VI - class VI - class VI

Bonus 2% 4% 2% 4% 2% 4% 2% 4% 2% 4%

Seasonal space heating energy e󰀩ciency of

package in average climate conditions

153% 155% 150% 152% 156% 158% 152% 154% 151% 153%

Energy class of the package A++ A++ A++ A++ A++ A++ A++ A++ A++ A++

Seasonal space heating energy e󰀩ciency of

package in warmer climate conditions

173% 175% 178% 180% 207% 209% 198% 200% 190% 192%

Seasonal space heating energy e󰀩ciency of

package in colder climate conditions

123% 125% 120% 122% 126% 128% 124% 126% 121% 123%

and the capacity of the products in relation to building size and characteristics.

Outside sensor included in the combined package

Controller class II

Seasonal efciency contribution 2%

Modulating room thermostat references (outdoor sensor included in the package)

074208 074213 074214

(Navilink A59) (Navilink A75) (Navilink A78)

Regulator class VI

Seasonal efciency contribution 4%

Page 29

Operating manual "1819- EN" - 29 -

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

" Application 55°C

+++

G F E D C B A A

< 30% ≥ 30% ≥ 34% ≥ 36% ≥ 75% ≥ 82% ≥ 90% ≥ 98% ≥ 125% ≥ 150%

Product name: Alféa Excellia A.I. ... 11 14 tri 11 tri 14 tri 16

Export Code (with backup) Export Code (without backup)

526350 526360

526351 526361

526352 526362

526353 526363

526354 526364

Seasonal energy e󰀩ciency of heat pump for

space heating

112% 113% 112% 117% 117%

Type of temperature control

- Outdoor sensor (included in the package)

class II - class II - class II - class II - class II -

- Modulating room thermostat (outdoor sensor included in the package)

- class VI - class VI - class VI - class VI - class VI

Bonus 2% 4% 2% 4% 2% 4% 2% 4% 2% 4%

Seasonal space heating energy e󰀩ciency of

package in average climate conditions

114% 116% 115% 117% 114% 116% 119% 121% 119% 121%

Energy class of the package A+ A+ A+ A+ A+ A+ A+ A+ A+ A+

Seasonal space heating energy e󰀩ciency of

package in warmer climate conditions

122% 124% 121% 123% 138% 140% 139% 141% 143% 145%

Seasonal space heating energy e󰀩ciency of

package in colder climate conditions

102% 104% 102% 104% 102% 104% 102% 104% 102% 104%

and the capacity of the products in relation to building size and characteristics.

Page 30

Operating manual "1819- EN"

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

- 30 -

5.4 Extensa Duo A.I. ErP specications

Trade name / Product name: Atlantic / Alféa ...

Extensa Duo

A.I. 5

Extensa Duo

A.I. 6

Extensa Duo

A.I. 8

Extensa Duo

A.I. 10

Export Code (with backup) Export Code (without backup)

526226 526236

526227 526237

526228 526238

526229 526239

Heating applications 35°C 55°C 35°C 55°C 35°C 55°C 35°C 55°C

Air/water heat pump Yes

Equipped with a backup heater Yes

Heat pump combination heating appliance Ye s

Average climate - Space heating

Energy class (product) - - A++ A+ A++ A+ A++ A+ A++ A+

Energy class (package) - - A++ A+ A++ A+ A++ A+ A++ A+

Rated heat output

(2)

rated

kW 4 4 5 5 7 6 8 8

Rated energy efciency ƞ

% 169 115 169 115 156 118 155 113

Rated energy efciency with outside sensor

(1)

% 171 117 171 117 158 120 157 115

Rated energy efciency with room sensor

(1)

% 173 119 173 119 160 122 159 117

Annual energy consumption Q

kWh 2160 3027 2505 3180 3375 3886 4415 5415

Average climate - Domestic hot water production

Filling prole - - L L L L

Energy class - - A+ A+ A+ A+

Energy efciency ƞ

% 120 120 120 120

Annual energy consumption AEC kWh 880 880 880 880

Daily electricity consumption Q

elec

kWh 4 4 4 4

Colder climate - Space heating

Rated heat output

(2)

rated

NARated energy efciency ƞ

Annual energy consumption Q

kWh

Colder climate - Domestic hot water production

Filling prole - -

Energy efciency ƞ

Annual energy consumption AEC kWh

Daily electricity consumption Q

elec

kWh

Warmer climate - Space heating

Rated heat output

(2)

rated

kW 4 4 5 4 6 5 8 6

Rated energy efciency ƞ

% 217 139 212 138 207 138 196 136

Annual energy consumption

kWh 1090 1423 1167 1531 1439 1934 2203 2422

Warmer climate - Domestic hot water production

Filling prole - - L L L L

Energy efciency ƞ

% 120 120 120 120

Annual energy consumption AEC kWh 880 880 880 880

Daily electricity consumption Q

elec

kWh 4 4 4 4

Page 31

Operating manual "1819- EN" - 31 -

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

Trade name / Product name: Atlantic / Alféa ...

Extensa Duo

A.I. 5

Extensa Duo

A.I. 6

Extensa Duo

A.I. 8

Extensa Duo

A.I. 10

Export Code (with backup) Export Code (without backup)

526226 526236

526227 526237

526228 526238

526229 526239

Heating applications 35°C 55°C 35°C 55°C 35°C 55°C 35°C 55°C

Acoustic data

Sound power level of hydraulic unit L

dB (A) 46

Sound power level of outdoor unit L

dB (A) 63 63 69 69

Declared heat output with a partial load for an indoor temperature of 20°C and an outdoor temperature of Tj

Tj = -7°C Pdh kW 4.0 3.8 4.6 4.0 5.8 5.3 7.5 6.7

Tj = +2°C Pdh kW 2.4 2.3 2.8 2.5 3.5 3.1 4.5 4.1

Tj = +7°C Pdh kW 2.0 1.7 2.3 1.7 2.3 2.0 3.5 3.2

Tj = +12°C Pdh kW 2.3 2.1 2.3 2.1 2.4 2.2 4.0 4.0

Tj = bivalent temperature Pdh kW 4.0 3.8 4.6 4.0 5.8 5.3 7.5 6.7

Tj = operating temperature limit Pdh kW 3.9 3.2 4.5 3.5 5.6 4.9 7.0 5.9

Bivalent temperature T

biv

°C -7 -7 -7 -7 -7 -7 -7 -7

Degradation coefcient

(3)

Cdh - 0.9 0.9 0.9 0.9 0.9 0.9 0.9 0.9

Declared coe󰀩cients of performance with a partial load for an indoor temperature of 20°C and an outdoor temperature of Tj

Tj = -7°C COP

- 2.86 1.86 2.65 1.79 2.35 1.77 2.35 1.74

Tj = +2°C COP

- 4.10 2.82 4.17 2.86 3.82 2.93 3.81 2.74

Tj = +7°C COP

- 5.00 4.00 5.99 4.03 5.69 4.12 5.71 4.10

Tj = +12°C COP

- 8.12 5.84 8.29 5.84 8.16 5.81 7.16 5.72

Tj = bivalent temperature COP

- 2.86 1.86 2.65 1.79 2.35 1.77 2.35 1.74

Tj = operating temperature limit COP

- 2.65 1.54 2.57 1.56 2.02 1.47 2.16 1.44

For air/water heat pumps: operating temperature limit

TOL °C -10 -10 -10 -10 -10 -10 -10 -10

Maximum heating water operating temperature WTOL °C 55 55 55 55 55 55 55 55

Backup heater

Rated heat output

(2)

sup

kW 0.6 1.1 0.7 1.0 0.9 1.2 1.4 1.7

Type of energy used - - Electric

Electricity consumption in modes other than the active mode

Shutdown mode P

OFF

W 6 6 6 6 6 6 5 5

Thermostat shutdown mode P

W 19 17 23 16 30 16 43 22

Standby mode P

W 10 10 10 10 9 9 8 8

Casing resistance mode P

W 0 0 0 0 0 0 0 0

Other characteristics

Power control

- - Inverter

For air/water heat pumps, rated air ow rate,

outdoors

- m3/h 2070 2340 3600 6200

(1)

The calculation details are available on the package datasheet. The room unit refers to: sensors, thermostats and remote controllers

included, or not included, in the kits.

(2)

For heat pump space heaters and heat pump combination heaters, the rated heat output P

rated

is equal to the rated caloric load P

designh

and the rated heat output of the backup heater P

sup

is equal to the caloric output of the extra backup heating (Tj).

(3)

If Cdh is not determined by measurement then the default degradation coe󰀩cient is Cdh=0.9.

Page 32

Operating manual "1819- EN"

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

- 32 -

5.4.1 Package datasheet

" Application 35°C

+++

G F E D C B A A

< 55% ≥ 55% ≥ 59% ≥ 61% ≥ 100% ≥ 107% ≥ 115% ≥ 123% ≥ 150% ≥ 175%

Product name Alfea ... Extensa Duo A.I. 5 Extensa Duo A.I. 6 Extensa Duo A.I. 8 Extensa Duo A.I. 10

Export Code (with backup) Export Code (without backup)

526226 526236

526227 526237

526228 526238

526229 526239

Seasonal energy e󰀩ciency of heat pump for space

heating

169% 169% 157% 155%

Type of temperature control

- Outdoor sensor (included in the package)

class II - class II - class II - class II -

- Modulating room thermostat (outdoor sensor included in the package)

- class VI - class VI - class VI - class VI

Bonus 2% 4% 2% 4% 2% 4% 2% 4%

Seasonal space heating energy e󰀩ciency of

package in average climate conditions

171% 173% 171% 173% 159% 161% 157% 159%

Energy class of the package A++ A++ A++ A++ A++ A++ A++ A++

Seasonal space heating energy e󰀩ciency of

package in warmer climate conditions

219% 221% 214% 215% 209% 211% 198% 200%

Seasonal space heating energy e󰀩ciency of

package in colder climate conditions

and the capacity of the products in relation to building size and characteristics.

Outside sensor included in the combined package

Controller class II

Seasonal efciency contribution 2%

Modulating room thermostat references (outdoor sensor included in the package)

074208 074213 074214

(Navilink A59) (Navilink A75) (Navilink A78)

Regulator class VI

Seasonal efciency contribution 4%

Page 33

Operating manual "1819- EN" - 33 -

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

" Application 55°C

+++

G F E D C B A A

< 30% ≥ 30% ≥ 34% ≥ 36% ≥ 75% ≥ 82% ≥ 90% ≥ 98% ≥ 125% ≥ 150%

Product name Alfea ... Extensa Duo A.I. 5 Extensa Duo A.I. 6 Extensa Duo A.I. 8 Extensa Duo A.I. 10

Export Code (with backup) Export Code (without backup)

526226 526236

526227 526237

526228 526238

526229 526239

Seasonal energy e󰀩ciency of heat pump for space

heating

115% 115% 118% 113%

Type of temperature control

- Outdoor sensor (included in the package)

class II - class II - class II - class II -

- Modulating room thermostat (outdoor sensor included in the package)

- class VI - class VI - class VI - class VI

Bonus 2% 4% 2% 4% 2% 4% 2% 4%

Seasonal space heating energy e󰀩ciency of

package in average climate conditions

117% 119% 117% 119% 120% 122% 115% 117%

Energy class of the package A+ A+ A+ A+ A+ A+ A+ A+

Seasonal space heating energy e󰀩ciency of

package in warmer climate conditions

141% 143% 140% 142% 140% 142% 138% 140%

Seasonal space heating energy e󰀩ciency of

package in colder climate conditions

and the capacity of the products in relation to building size and characteristics.

Page 34

Operating manual "1819- EN"

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

- 34 -

5.5 Excellia Duo A.I. ErP specications

Trade name / Product name: Atlantic / Alféa Excellia Duo A.I.

11 14 tri 11 tri 14 tri 16

Export Code (with backup) Export Code (without backup)

526355 526365

526356 526366

526357 526367

526358 526368

526359 526369

Heating applications 35°C 55°C 35°C 55°C 35°C 55°C 35°C 55°C 35°C 55°C

Air/water heat pump Yes

Equipped with a backup heater Yes (mandatory accessory)

Heat pump combination heating appliance Yes

Average climate - Space heating

Energy class (product) - - A++ A+ A+ A+ A++ A+ A++ A+ A+ A+

Energy class (package) - - A++ A+ A++ A+ A++ A+ A++ A+ A++ A+

Rated heat output

(2)

rated

kW 11 9 13 11 11 9 13 11 14 13

Rated energy efciency ƞ

% 151 112 148 11 3 154 11 2 150 117 149 117

Rated energy efciency with outside sensor

(1)

% 153 114 150 11 5 156 11 4 152 119 151 119

Rated energy efciency with room sensor

(1)

% 155 116 152 11 7 158 11 6 154 121 153 121

Annual energy consumption Q

kWh 6062 6623 6824 8041 5930 6669 6738 7803 7408 9062

Average climate - Domestic hot water production

Filling prole - - L

Energy class - - A

Energy efciency ƞ

% 88

Annual energy consumption AEC kWh 1166

Daily electricity consumption Q

elec

kWh 5.3

Colder climate - Space heating

Rated heat output

(2)

rated

kW 15 13 17 15 15 12 17 15 18 17

Rated energy efciency ƞ

% 121 100 118 100 124 100 122 100 11 9 100

Annual energy consumption Q

kWh 11048 11994 12834 14130 10911 11554 12567 13692 13710 15667

Colder climate - Domestic hot water production

Filling prole - - L

Energy efciency ƞ

% 79

Annual energy consumption AEC kWh 1320

Daily electricity consumption Q

elec

kWh 6.0

Warmer climate - Space heating

Rated heat output

(2)

rated

kW 10 8 11 9 11 9 12 10 13 11

Rated energy efciency ƞ

% 171 120 176 11 9 200 134 192 134 185 138

Annual energy consumption

kWh 3246 3573 3321 3719 2804 3450 3141 3643 3571 4040

Warmer climate - Domestic hot water production

Filling prole - - L

Energy efciency ƞ

% 88

Annual energy consumption AEC kWh 1166

Daily electricity consumption Q

elec

kWh 5.3

Page 35

Operating manual "1819- EN" - 35 -

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

Trade name / Product name: Atlantic / Alféa Excellia Duo A.I.

11 14 tri 11 tri 14 tri 16

Export Code (with backup) Export Code (without backup)

526355 526365

526356 526366

526357 526367

526358 526368

526359 526369

Heating applications 35°C 55°C 35°C 55°C 35°C 55°C 35°C 55°C 35°C 55°C

Acoustic data

Sound power level of hydraulic unit LWAdB (A) 46 46 46 46 46

Sound power level of outdoor unit LWAdB (A) 69 69 68 69 69

Declared heat output with a partial load for an indoor temperature of 20°C and an outdoor temperature of Tj

Tj = -7°C Pdh kW 10.0 8.2 11.1 10.0 10.0 8.2 11.1 10.0 12.0 11.5

Tj = +2°C Pdh kW 6.1 5.0 6.7 6.1 6.1 5.0 6.7 6.1 7.3 7.0

Tj = +7°C Pdh kW 6.2 5.9 6.2 5.9 6.2 5.9 6.2 5.9 6.3 5.8

Tj = +12°C Pdh kW 7.4 7.0 7.3 7.1 7.4 7.0 7.3 7.1 7.4 7.1

Tj = bivalent temperature Pdh kW 10.0 8.2 11.1 10.0 10.0 8.2 11.1 10.0 12.0 11.5

Tj = operating temperature limit Pdh kW 10.0 8.0 10.8 9.3 9.9 8.1 10.8 9.3 11.7 10.3

Bivalent temperature T

biv

°C -7 -7 -7 -7 -7 -7 -7 -7 -7 -7

Degradation coefcient

(3)

Cdh - 0.9 0.9 0.9 0.9 0.9 0.9 0.9 0.9 0.9 0.9

Declared coe󰀩cients of performance with a partial load for an indoor temperature of 20°C and an outdoor temperature of Tj

Tj = -7°C COP

- 2.57 1.89 2.51 1.89 2.70 1.92 2.54 1.95 2.43 1.83

Tj = +2°C COP

- 3.65 2.80 3.60 2.77 3.70 2.75 3.70 2.87 3.62 2.89

Tj = +7°C COP

- 5.35 3.76 5.35 3.89 5.49 3.93 5.39 4.07 5.51 4.12

Tj = +12°C COP

- 6.90 4.81 6.90 5.11 7.09 5.16 7.04 5.38 7.16 5.50

Tj = bivalent temperature COP

- 2.57 1.89 2.51 1.89 2.70 1.92 2.54 1.95 2.43 1.83

Tj = operating temperature limit COP

- 2.24 1.66 2.38 1.67 2.29 1.61 2.40 1.64 2.28 1.63

For air/water heat pumps: operating temperature limit

TOL °C -10 -10 -10 -10 -10 -10 -10 -10 -10 -10

Maximum heating water operating temperature

WTOL °C 60 60 60 60 60 60 60 60 60 60

Backup heater

Rated heat output

(2)

sup

kW 1.3 1.3 1.7 2.1 1.4 1.1 1.7 2.0 2.0 2.7

Type of energy used - - Electric

Electricity consumption in modes other than the active mode

Shutdown mode P

OFF

W 8 8 8 8 14 14 14 14 14 14

Thermostat shutdown mode P

W 45 22 72 25 44 32 66 43 88 32

Standby mode P

W 12 12 12 12 17 17 17 17 17 17

Casing resistance mode P

W 0 0 0 0 0 0 0 0 0 0

Other characteristics

Power control

- - Inverter

For air/water heat pumps, rated air ow rate,

outdoors

- m3/h 6200 6900

(1)

The calculation details are available on the package datasheet. The room unit refers to: sensors, thermostats and remote controllers

included, or not included, in the kits.

(2)

For heat pump space heaters and heat pump combination heaters, the rated heat output P

rated

is equal to the rated caloric load P

designh

and the rated heat output of the backup heater P

sup

is equal to the caloric output of the extra backup heating (Tj).

(3)

If Cdh is not determined by measurement then the default degradation coe󰀩cient is Cdh=0.9.

Page 36

Operating manual "1819- EN"

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

- 36 -

5.5.1 Package datasheet

" Application 35°C

+++

G F E D C B A A

< 55% ≥ 55% ≥ 59% ≥ 61% ≥ 100% ≥ 107% ≥ 115% ≥ 123% ≥ 150% ≥ 175%

Product name Alfea Excellia... Duo A.I. 11 Duo A.I. 14 Duo A.I. tri 11 Duo A.I. tri 14 Duo A.I. tri 16

Export Code (with backup) Export Code (without backup)

526355 526365

526356 526366

526357 526367

526358 526368

526359 526369

Seasonal energy e󰀩ciency of heat pump for

space heating

151% 148% 154% 150% 149%

Type of temperature control

- Outdoor sensor (included in the package)

class II - class II - class II - class II - class II -

- Modulating room thermostat (outdoor sensor included in the package)

- class VI - class VI - class VI - class VI - class VI

Bonus 2% 4% 2% 4% 2% 4% 2% 4% 2% 4%

Seasonal space heating energy e󰀩ciency of

package in average climate conditions

153% 155% 150% 152% 156% 158% 152% 154% 151% 153%

Energy class of the package A++ A++ A++ A++ A++ A++ A++ A++ A++ A++

Seasonal space heating energy e󰀩ciency of

package in warmer climate conditions

173% 175% 178% 180% 207% 209% 198% 200% 190% 192%

Seasonal space heating energy e󰀩ciency of

package in colder climate conditions

123% 125% 120% 122% 126% 128% 124% 126% 121% 123%

and the capacity of the products in relation to building size and characteristics.

Outside sensor included in the combined package

Controller class II

Seasonal efciency contribution 2%

Modulating room thermostat references (outdoor sensor included in the package)

074208 074213 074214

(Navilink A59) (Navilink A75) (Navilink A78)

Regulator class VI

Seasonal efciency contribution 4%

Page 37

Operating manual "1819- EN" - 37 -

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

" Application 55°C

+++

G F E D C B A A

< 30% ≥ 30% ≥ 34% ≥ 36% ≥ 75% ≥ 82% ≥ 90% ≥ 98% ≥ 125% ≥ 150%

Product name Alfea Excellia... Duo A.I. 11 Duo A.I. 14 Duo A.I. tri 11 Duo A.I. tri 14 Duo A.I. tri 16

Export Code (with backup) Export Code (without backup)

526355 526365

526356 526366

526357 526367

526358 526368

526359 526369

Seasonal energy e󰀩ciency of heat pump for

space heating

112% 113% 112% 117% 117%

Type of temperature control

- Outdoor sensor (included in the package)

class II - class II - class II - class II - class II -

- Modulating room thermostat (outdoor sensor included in the package)

- class VI - class VI - class VI - class VI - class VI

Bonus 2% 4% 2% 4% 2% 4% 2% 4% 2% 4%

Seasonal space heating energy e󰀩ciency of

package in average climate conditions

114% 116% 115% 117% 114% 116% 119% 121% 119% 121%

Energy class of the package A+ A+ A+ A+ A+ A+ A+ A+ A+ A+

Seasonal space heating energy e󰀩ciency of

package in warmer climate conditions

122% 124% 121% 123% 138% 140% 139% 141% 143% 145%

Seasonal space heating energy e󰀩ciency of

package in colder climate conditions

102% 104% 102% 104% 102% 104% 102% 104% 102% 104%

and the capacity of the products in relation to building size and characteristics.

Page 38

Operating manual "1819- EN"

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps

- 38 -



Page 39

Operating manual "1819- EN" - 39 -

Alféa Extensa / Excellia A.I. and Alféa Extensa / Excellia Duo A.I. heat pumps



Page 40

Commissioning date:

Contact details of your heating engineer or After Sales service.

This appliance is marked with this symbol. It means that all electrical and electronic products must be strictly separated from household waste.

A specic recovery system for this type of product is in place in the countries of the European Union (*), Norway, Iceland and Liechtenstein. Do not attempt to dismantle this product yourself. This can have adverse e󰀨ects on your health and on the environment. Refrigerant liquid, oil and other parts must be reprocessed by a qualied installer in accordance with applicable local and national laws.

In terms of recycling, this appliance must be processed by a specialised service and must not, under any circumstances, be thrown out with household waste, bulky waste or at a tip. Please contact your heating engineer or After Sales service for further information.

* Depending on the national regulations of each member state.

Equipment subject to change without notice - Document is non contractual

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Keymark Certication :

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Atlantic Alfea Extensa A.I. 10, Alfea Excellia Duo A.I. 14, Alfea Excellia A.I. 14, Alfea Excellia A.I. 11, Alfea Excellia Duo A.I. 11 Operating Manual

Specifications and Main Features

Frequently Asked Questions

User Manual