ATEN VM6404HB User Manual
4 x 4 True 4K HDMI Matrix Switch with Scaler
VM6404HB
User Manual
www.aten.com
VM6404HB User Manual
EMC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
Warning: Operation of this equipment in a residential environment could cause radio interference.
KCC Statement
/ A ( )
(A ),.
RoHS
This product is RoHS compliant.
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VM6404HB User Manual
User Information
Online Registration
Be sure to register your product at our online support center:
International http://eservice.aten.com
Telephone Support
For telephone support, call this number:
International |
886-2-8692-6959 |
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China |
86-400-810-0-810 |
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Japan |
81-3-5615-5811 |
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Korea |
82-2-467-6789 |
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North America |
1-888-999-ATEN ext 4988 |
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1-949-428-1111 |
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User Notice
All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.
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VM6404HB User Manual
Package Contents
The VM6404HB package consists of:
1 VM6404HB 4 x 4 True 4K HDMI Matrix Switch with Scaler
1 Power Cord
1 IR Remote Control
1 IR Receiver
1 Mounting Kit
1 User Instructions*
Check to make sure that all the components are present and that nothing got damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit, and/or any of the devices connected to it.
*Features may have been added to the VM6404HB since this manual was published. Please visit our website to download the most up-to-date version.
© Copyright 2020 ATEN® International Co., Ltd.
Manual Date: 2020-08-12
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.
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VM6404HB User Manual |
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Contents |
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EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . . . ii |
RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . . . ii |
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . .iii |
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . .iii |
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . .iii |
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . .iii |
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . iv |
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . . v |
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . . . . . . . . . . . . ix |
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Required Devices and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Supported Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
IR Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2. Hardware Setup
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Cable Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3. Front Panel Configuration
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Front Panel Pushbuttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Input Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Output Port Assignment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
LCD Menu Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Menu Pushbutton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
IP Address / Subnet Mask . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
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VM6404HB User Manual
Serial Port Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Baud Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Operation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 EDID Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 CEC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 OSD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Video Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Audio Extract . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Output Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Security Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Changing the LCD Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Saving a Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Playing/Stopping the Profile Schedule . . . . . . . . . . . . . . . . . . . . . . . . 28
Profile Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 IR Remote Control Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Switching the Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Turning the Outputs on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Turning All Outputs on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
4. Browser Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Profile List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Creating a Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Editing a Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Editing a Profile in Normal View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Profile Layout Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Display Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Video Wall Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Editing a Profile in Grid View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Playing a Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Input Assignment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Importing/Exporting a Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Profile Scheduling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Creating the Profile Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Editing the Profile Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Fan Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Serial Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
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VM6404HB User Manual
OSD/CEC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
HDCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Scaler. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Port Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
EDID Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
EDID Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Customized Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
EDID & CEA Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Customized EDID Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Detail Timing / Display Description . . . . . . . . . . . . . . . . . . . . . . . . 70
Monitor Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
CEA Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Video Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Audio Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
HDMI Forum Vendor Specific Block . . . . . . . . . . . . . . . . . . . . . . . 75
YCBCR 4:2:0 Video Data Block. . . . . . . . . . . . . . . . . . . . . . . . . . . 76
YCBCR 4:2:0 Compatibility Map Data Block . . . . . . . . . . . . . . . . 77
Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
System Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
System Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Restoring Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
User Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Adding an User Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Permission Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
5. Mobile Control
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
The Video Matrix Control App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Installation and Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
The Control Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
6. CLI Commands
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Connecting to the Matrix Switch via Telnet . . . . . . . . . . . . . . . . . . . . . . . . 91 Connecting to the Matrix Switch via RS-232 . . . . . . . . . . . . . . . . . . . . . . 92 Command Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
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VM6404HB User Manual
Switch Port Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
EDID Mode Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Mute Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
CEC Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Scaling Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
FrameSync Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Fan Speed Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Echo Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Black Screen Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Read Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Reset Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Baud Rate Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Save/Load Profile Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
OSD Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Alert Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
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VM6404HB User Manual
About this Manual
This User Manual is provided to help you get the most from your VM6404HB system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
Chapter 1 Introduction, introduces you to the VM6404HB system. Its purpose, features and benefits are presented, and its front and back panel components are described.
Chapter 2 Hardware Setup, describes how to set up your VM6404HB installation.
Chapter 3 Front Panel Configuration, explains the fundamental concepts involved in operating the VM6404HB at the local site via the front panel LCD display using pushbuttons.
Chapter 4 Browser Operation, provides a complete description of the VM6404HB's Browser Graphical User Interface (GUI), and how to use it to remotely configure and operate the VM6404HB.
Chapter 5 Mobile Control, introduces you to the Video Matrix Control app and provides details on its installation requirements.
Chapter 6 CLI Commands, provides a complete list of the serial control protocol commands used when utilizing the RS-232 Serial Port so that an extra source device can be utilized in the installation.
Appendix, which provides specifications and other technical information regarding the VM6404HB.
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Conventions
This manual uses the following conventions:
Monospaced |
Indicates text that you should key in. |
[ ] |
Indicates keys you should press. For example, [Enter] means to |
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press the Enter key. If keys need to be chorded, they appear |
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together in the same bracket with a plus sign between them: |
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[Ctrl+Alt]. |
1.Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential steps.
→Indicates selecting the option (on a menu or dialog box, for example), that comes next. For example, Start →Run means to open the Start menu, and then select Run.
Indicates critical information.
Product Information
For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
International |
http://www.aten.com |
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North America |
http://www.aten-usa.com |
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Chapter 1
Introduction
Overview
True 4K Pro AV solutions with High Dynamic Range (HDR) technology is the trend of high-definition video that delivers the ultimate visual experience with exceptionally sharp and vibrant video quality. ATEN’s VM6404HB True 4K HDMI Matrix Switch with Scaler is compatible with the latest True 4K video resolutions of 4096 x 2160 / 3840 x 2160@60Hz (4:4:4) and HDR, guaranteeing crystal-clear images across four displays.
The VM6404HB supports 4K@60Hz, HDMI 2.0, and HDCP 2.2 and features Seamless Switch™ that employs an FPGA matrix architecture that ensures continuous video streams, real-time control, and stable signal transmissions. With a built-in high-performance scaler, the VM6404HB easily converts various input resolutions into various output display resolutions, giving viewers the best video and picture quality across all displays. The switch integrates video wall functionality with an easy-to-use web GUI that lets you create 8 connection profiles that can be customized into different video wall layouts. You can also have mobile access to frequently used features
such as switching of profile and AV inputs using the Video Matrix Control App.
The VM6404HB is an ideal solution for applications that require multiple HDMI displays with multiple HDMI sources to be conveniently set up – such as for stage presentations, digital classroom, video conference rooms, and any installation that requires real-time synchronization.
1
VM6404HB User Manual
Features
4 x 4 HDMI input/output connections
Multiple Control Methods – system management via front-panel pushbuttons, IR, RS-232 control, web GUI, and CLI commands
True 4K Resolutions – handles uncompressed video resolutions up to 4096 x 2160 / 3840 x 2160@60Hz (4:4:4)
4K Scaler – features a 4K video scaler to convert input resolutions to the optimum display resolutions
Seamless Switch™ – features close-to-zero second switching for continuous video streams, real-time switching, and stable signal transmissions1
Video Wall – allows you to create custom video wall layouts via intuitive web GUI2
True 4K EDID Expert – selects optimum EDID settings for smooth powerup, high-quality display, and use of the best resolutions across different screens
FrameSync – prevents image tearing by synchronizing the scaler output frame rate to the input signal frame rate
Audio-enabled – HDMI audio can be extracted to stereo audio
HDMI (3D, Deep color, 4K); HDCP 2.2 compatible
Consumer Electronics Control (CEC) support
Supports free mobile control using the Video Matrix Control App
ESD protection for HDMI
Rack-mountable (1U design)
Note:
When Seamless Switch™ is enabled, 3D, Deep Color, or interlace (i.e., 1080i) formats will not be supported. To use these formats, make sure to disable Seamless Switch™.
Videos may not display within range when Seamless Switch™ or Video Wall is enabled, in which case please adjust the display settings on your device.
2
Chapter 1. Introduction
Required Devices and Accessories
Prepare the following devices and accessories before installing the VM6404HB.
Up to 4 computers or AV devices equipped with an HDMI Type A output connector
Note: To connect a DVI source device, use a DVI-HDMI adapter.
Display devices or receivers with an HDMI Type A input connector
Cables
1 HDMI cable for each source device
1 HDMI cable for each display device
1 Cat 5e cable
1 RS-232 serial cable
Note: No cables are included in this package. We strongly recommend that you purchase high-quality cables of appropriate length since this will affect the quality of the audio and video display. Contact your dealer to purchase the correct cable sets.
3
VM6404HB User Manual
Supported Browsers
Use the recommended web browsers below to access the VM6404HB’s web console.
OS |
Java Version |
Browser |
Version |
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Windows 10_1903 x64 |
1.8.0_201 x64 |
Edge |
44.18362.1.0 |
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Firefox |
68.0 x64 |
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Chrome |
75.0.3770.100 x64 |
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Opera |
62.0.3331.43 x64 |
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Windows 8.1 x32 |
1.8.0_201 |
IE |
11 |
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Windows 2019_1809 |
1.8.0_201 x64 |
IE |
11 x64 |
DataCenter x64 |
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Windows 2016 x64 |
1.8.0_201 x64 |
IE |
11 x64 |
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Windows 7 SP1 x64 |
1.8.0_201 x64 |
IE |
11 x64 |
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CentOS 7.5 x64 Kernel |
1.8.0_201 x64 |
Firefox |
60.7.2-1 x64 |
4.18.11-1 |
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Ubuntu 18.04 x64 Kernel |
1.8.0_201 x64 |
Chrome |
75.0.3770.100-1 x64 |
4.19.041900rc3 |
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Solaris 11.4 x64 5.11 |
1.8.0.181 x64 |
Firefox |
52.9.0 x32 |
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MAC 11.4 |
- |
Safari |
8 |
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Windows 10 x64 |
1.8.0_201 x64 |
10.4.3587.400. |
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Windows 10 x64 |
1.8.0_201 x64 |
360 |
10.0.1508.0 |
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4
Chapter 1. Introduction
Components
Front View
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No. |
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Description |
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LCD Display |
The LCD Display gives a quick view of all port connections, |
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the VM6404HB. For full details, see Main Screen, page 12. |
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Input |
These pushbuttons refer to the HDMI Input ports found on |
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the VM6404HB rear panel. Press to select the Input port. |
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These pushbuttons may also correspond to menu options, |
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connection profiles (P1–P4) and so on. |
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Note: The INPUT (1–4) front panel pushbuttons have built-in |
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LEDs that light to indicate they have been selected. |
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3 |
Output |
These pushbuttons refer to the HDMI Output ports found on |
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Pushbuttons |
the VM6404HB rear panel. Press to select the Output port. |
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These pushbuttons may also correspond to connection |
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profiles (P5–P8). |
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Note: The OUTPUT (1–4) front panel pushbuttons have |
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built-in LEDs that light to indicate they have been selected. |
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Prev / Next |
These pushbuttons allow you to cycle through the menu |
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options on the LCD display. |
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Function |
The function pushbuttons (MENU, PROFILE, ENTER and |
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CANCEL) are for navigating the LCD built-in configuration |
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utility. For full details, see Front Panel Pushbuttons, page 11. |
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Note: The MENU and PROFILE front panel pushbuttons |
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have built-in LEDs that light to indicate they have been |
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selected. |
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5
VM6404HB User Manual
Rear View
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8 |
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No. |
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Description |
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Power Socket |
This is a standard 3-pin AC power socket. The power |
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cord from an AC source plugs in here. |
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Power Switch |
This is a standard rocker switch that powers the unit on |
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and off. |
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3 |
Grounding Terminal |
The grounding wire attaches here. |
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4 |
HDMI Output Ports |
The cables from your HDMI display devices plug into |
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these ports. |
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HDMI Input Ports |
The cables from your HDMI source devices plug into |
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these ports. |
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Stereo Audio Output |
Connect an audio output device into this port. |
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IR Port |
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Connect the IR Receiver unit included with your product |
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via this 3.5 mm Mini Stereo Jack. |
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8 |
Ethernet Port |
In order to access the VM6404HB’s Browser Graphical |
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User Interface (GUI), the VM6404HB must be connected |
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to your network. The cable that connects the VM6404HB |
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to your LAN plugs in here. See Cable Connection, |
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page 10, for further details. |
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9 |
RS-232 Serial Port |
Connect a computer or high-end system controller via |
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this serial port. |
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6
Chapter 1. Introduction
IR Remote Control
1
2 
3
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Description |
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Power ON/OFF |
Use the ON and OFF pushbuttons to turn the Output |
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displays on or off – by individual port, or all ports. (see IR |
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Remote Control Operation, page 30) |
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Output Pushbuttons |
Press Output display pushbuttons 1–4 to select the Output |
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1–4 |
display you want to configure (see IR Remote Control |
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Operation, page 30). |
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3 |
Input Pushbuttons |
Press Input source pushbuttons 1–4 to select the Input |
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source you want to display on a selected output (see IR |
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Remote Control Operation, page 30). |
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Note: The Input and Output pushbuttons 5–8 are not functional.
7
VM6404HB User Manual
This Page Intentionally Left Blank
8
Chapter 2
Hardware Setup
1.Important safety information regarding the placement of this device is provided on page 113. Please review it before proceeding.
2.Make sure that the power to all devices connected to the installation are turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.
Rack Mounting
The VM6404HB can be mounted in a 19” (1U) system rack. For the most convenient front panel pushbutton configuration and operation at the local site, mount the unit at the front of the rack, as follows:
1.Use the six M3 x 6 Phillips head hex screws supplied with the Mounting Kit to secure the rack mounting brackets onto the front of the unit.
2.Position the unit in the front of the rack and align the holes in the mounting brackets with the holes in the rack.
3.Screw the mounting brackets to the rack.
9
VM6404HB User Manual
Cable Connection
Follow the steps below to safely connect the required devices to the VM6404HB.
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Speaker |
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IR Receiver |
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RS-232
Internet Controller
LAN
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Source Devices |
4 |
Display Devices |
2 |
7 |
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3
1.Use a grounding wire to ground the unit by connecting one end of the wire to the grounding terminal, and the other end to a suitable grounded object. Also make sure to properly ground all devices in the installation.
Note: Do not omit this step. Proper grounding helps prevent damage to the unit from surges or static electricity.
2.Connect up to 4 HDMI-enabled video sources to the HDMI Input ports.
3.Connect up to 4 HDMI-enabled display devices to the HDMI Output ports.
4.To access system settings via the web GUI or to remotely control the VM6404HB using the Mobile Control App, use an Ethernet cable to connect the Ethernet port of the unit to a network switch.
5.(Optional) To extract HDMI audio, connect a speaker to the Stereo Audio Out port.
6.(Optional) To operate the VM6404HB using an IR remote control, connect the supplied IR receiver to the IR Receiver Port.
7.(Optional) To configure the unit’s settings via an RS-232 interface, connect a hardware or software controller to the RS-232 Serial Port.
8.Plug the power cord to the Power Socket.
9.Put the Power Switch to ON.
10.Power on all the connected devices.
10
Chapter 3
Front Panel Configuration
Overview
This chapter provides detailed information on operating the VM6404HB using the panel pushbuttons and IR remote controller.
Front Panel Pushbuttons
The front panel features an LCD display and pushbuttons for convenient operation locally. This allows users to perform operations such as selecting which source shows on which display, viewing the system network settings, configuring the serial port, setting the EDID Mode / CEC / OSD / Output Status, selecting security settings, and loading/saving profiles.
Note the following front panel pushbutton functions:
Use the MENU pushbutton to access the Menu page options: IP Setting, Serial Port Setting, Operation Mode, Security Mode, Save to a Profile, Play the Profile Schedule. For more information, see LCD Menu Organization, page 14
Use the PROFILE pushbutton to switch between connection profiles which have been created via the web GUI. Pressing this pushbutton for longer than 3 seconds displays the Save to a Profile page (see Saving a Profile, page 27).
Use the CANCEL pushbutton to go back to a previous page, return to the Main Screen, stop or exit an operation.
Use the ENTER pushbutton to select options and confirm operations.
Use the INPUT (1-4) / OUTPUT (1-4) pushbuttons to select the Input/ Output port. These pushbuttons may also correspond to menu options, connection profiles, and so on.
Use the Prev / Next pushbuttons to navigate the menus.
11
VM6404HB User Manual
Main Screen
The Main Screen shows the Input ports (1-4) in the top row, which are tied to the Output ports shown in sequential order (1-4) at the bottom row.
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OUTPUT |
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3 |
4 |
P1 |
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The front panel pushbutton label corresponds to the Input ports (1-4) and Output ports (1-4) on the unit’s rear panel.
Use the Menu pushbutton to view the LCD Menu (see LCD Menu Organization, page 14).
Use the Profile pushbutton to switch between profile connections (see
Profile List, page 35).
Port Switching
From the Main Screen, users can configure the input-to-output port connections to associate an Input source device to an Output display.
Input Assignment
Use the Input pushbuttons to select the input you want to configure.
INPUT |
1 |
2 |
3 |
4 |
OUTPUT |
1 |
2 |
3 |
4 |
To assign an input to one or more output displays, do the following:
1.Press an Input pushbutton. The outputs already assigned with this input light blue.
2.To assign this input to more outputs, press the Output pushbutton. To deselect an output, press the pushbutton again.
Note:
Input ports that are not assigned to any output will not be shown in the LCD screen.
Pressing the Cancel pushbutton once stops the Input Port Selection operation and the LCD displays the active setting. Pressing the Cancel pushbutton again turns all LEDs off.
After 10 seconds of inactivity, all the LEDs turn off.
12
Chapter 3. Front Panel Configuration
Output Port Assignment
Use the Output pushbuttons to select the Output port you want to configure.
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INPUT |
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OUTPUT |
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To assign an input to one output, do the following:
1.Press any Output pushbuttonn. The input assigned to this output lights yellow.
2.To assign another input to this output port, press the Input pushbutton. The pushbutton of the assigned input lights yellow.
If an Output pushbutton is pressed a second time, it is deselected and the LED turns off.
To assign an input to multiple outputs, do the following:
1.Press the pushbuttons for the outputs to which you wish to assign a common input. These Output pushbuttons light blue.
2.Press an Input pushbutton to assign the input to the outputs you selected in step 1.
Note:
To deselect an output, press the pushbutton again. The pushbutton dims.
Pressing the Cancel pushbutton once stops the Output Port Selection operation and the LCD displays the active setting. Pressing the Cancel pushbutton again turns all LEDs off.
After 10 seconds of inactivity, all the LEDs turn off.
13
VM6404HB User Manual
LCD Menu Organization
The VM6404HB has a built-in configuration utility via the front panel LCD, which can be controlled by pressing the MENU and Input pushbuttons. User can cycle through the menu options, starting from IP Setting page, in the order shown in the table below:
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LCD Menu |
Options |
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IP Setting |
IP Address |
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Subnet Mask |
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Gateway |
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Serial Port Setting |
Baud Rate |
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9600 / 19200 / 38400 / 115200 |
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Operation Mode |
EDID |
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Default / Port1 / Remix / |
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Customized |
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CEC |
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On / NA |
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OSD |
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On / NA |
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Output Status |
Video |
On / NA |
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Audio Extract |
Audio Input |
01-04 |
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Mute |
On / NA |
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Output Resolutions |
01-04 |
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Security Mode |
Mode |
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None |
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Password Enable |
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Lock Screen |
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Change |
Old Password |
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Password |
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New Password |
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Save to a Profile |
Save to a Profile No. |
Input pushbutton: 01–04 |
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output pushbutton: 05-08 |
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Play/Stop the Profile Schedule |
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Break Output Group |
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14
Chapter 3. Front Panel Configuration
Menu Pushbutton
Press the MENU pushbutton to switch between the Main Screen and LCD Menu page. When the Menu is active, the MENU pushbutton lights up:
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1: |
IP Setting |
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2: |
Serial Port Setting |
: Next |
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From the Menu page:
Press 1 to go to the IP Setting page (see IP Settings, page 15)
Press 2 to go to the Serial Port Setting page (see Serial Port Setting, page 17)
Press Next to go to the next page(s) for the sub-menu pages
Press Menu to return to the Main Screen
IP Settings
The IP Setting page displays the VM6404HB’s IP configuration. These settings are read-only in the LCD Menu and can be configured via the Web GUI.
IP Address / Subnet Mask
To view the VM6404HB’s IP address and Subnet Mask, do the following:
1.Press the Menu pushbutton, and then press Input pushbutton 1 to see the IP Setting submenu. The IP address and Subnet Mask are then shown.
IP Address: 192.168.0.60 |
: Next |
Subnet Mask: 255.255.255.0 |
Note: The VM6404HB’s default IP address is 192.168.0.60. The default Subnet Mask is 255.255.255.0
2.Press Next to go to the next page.
3.Press Menu to return to the Menu page.
4.Press Cancel to return to the previous page without saving.
15
VM6404HB User Manual
Gateway
To view the VM6404HB’s gateway address, do the following:
1.Press the Menu pushbutton, press Input pushbutton 1 to see the IP Setting submenu, then press Next to get to the next page. The gateway address displays.
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: Prev |
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Gateway: 192.168.0.1 |
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Note: The default Gateway is 192.168.0.1.
2.Press Prev to go to the previous page.
3.Press Menu to return to the Menu page.
4.Press Cancel to go back a level, return to the initial screen, or exit.
16
Chapter 3. Front Panel Configuration
Serial Port Setting
Baud Rate
To set the VM6404HB’s baud rate, do the following:
1. Press the Menu pushbutton, and then press Input pushbutton 2.
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1: |
IP Setting |
: Next |
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2: |
Serial Port Setting |
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2. Press Input pushbutton 1 to select Baud Rate Setting.
1: Baud Rate Setting
3.Press Menu to return to the Menu page.
4.Press Cancel to go back a level, return to the initial screen, or exit.
17
VM6404HB User Manual
Operation Mode
The EDID Mode, CEC, OSD and Output Status features can be configured from the Operation Mode page.
EDID Mode: The EDID (Extended Display Identification Data) mode is used to have the VM6404HB automatically apply a preset EDID mode, which utilizes the best resolution across different monitors
CEC: Consumer Electronics Control (CEC) allows interconnected HDMI devices to communicate and respond to one remote control
OSD: Use this option to enable real-time port switching information for each port.
Output Status: The Output Status shows whether the video/audio of an Output port is turned on or off and allows viewing and setting of the Output Resolution
EDID Mode
To configure the EDID Mode, do the following:
1.Press the Menu pushbutton, press Next, and then press Input pushbutton 1.
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1: Operation Mode |
: Prev |
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2: Security Mode |
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2. From the Operation Mode page, press Input pushbutton 1.
1: EDID Mode |
: Next |
2: CEC |
3. Press Input pushbuttons 1–4 to make your selection.
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1: Port 1 |
3: Remix |
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2: Default (In use) |
4: Customized |
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18
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Chapter 3. Front Panel Configuration |
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EDID Mode options are: |
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EDID Option |
Description |
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1: Default |
The default EDID is passed to all video sources. |
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2: Port 1 |
The EDID from port1 is passed to all video sources. |
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3: Remix |
Uses the EDID of each connected display according to its |
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connection when the VM6404HB is first powered on, or |
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immediately after pressing 3 to select the Remix option. |
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4: Customized |
This mode features an EDID Wizard that allows user-defined EDID |
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configurations for optimum output. See Customized EDID |
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Parameters, page 68. |
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4.Press Menu to return to the Menu page.
5.Press Cancel to go back a level, return to the initial screen, or exit.
CEC
To configure the CEC setting, do the following:
1.Press the Menu pushbutton, press Next, and then press Input pushbutton 1.
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1: Operation Mode |
: Prev |
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2: Security Mode |
: Next |
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2. From the Operation Mode page, press Input pushbutton 2:
1: EDID Mode |
: Next |
2: CEC |
3.Press Input pushbuttons (1-4) to enable (ON) or disable (NA) the CEC feature for the output port. If the port does not support CEC, an NA is shown.
OUTPUT 1 2 3 4
NA ON ON NA
Note: The default CEC setting is NA.
4.Press Menu to return to the Menu page.
5.Press Cancel to go back a level, return to the initial screen, or exit.
19
VM6404HB User Manual
OSD
The On-Screen Display or OSD feature enables real-time port assignment information to be displayed on the output screen when the assigned input changes for the output.
To configure the OSD setting for each output port, do the following:
1.Press the Menu pushbutton, press Next, and then press Input pushbutton 1.
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1: Operation Mode |
: Prev |
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2: Security Mode |
: Next |
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2.From the Operation Mode page, Next to go to the next page, then press
Input pushbutton 1:
1: OSD |
: Prev |
2: Output Status |
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3.Press input pushbuttons (1-4) to enable (ON) or disable (NA) the OSD feature for the output port.
OUTPUT 1 2 3 4
ON ON ON NA
Note: The default OSD setting is On.
4.Press Menu to return to the Menu page.
5.Press Cancel to go back a level, return to the initial screen, or exit.
20
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