FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.
Warning: Operation of this equipment in a residential environment could
cause radio interference.
KCC Statement
유선 제품용 / A 급 기기 ( 업무용 방송 통신 기기 )
이 기기는 업무용 (A 급 ) 전자파적합기기로서 판매자 또는 사용자는 이
점을 주의하시기 바라며 , 가정 외의 지역에서 사용하는 것을 목적으로
합니다 .
Safety
This product has been classified as Information Technology Equipment.
RoHS
This product is RoHS compliant.
ii
VM5404D / VM5808D User Manual
User Information
Online Registration
Be sure to register your product at our online support center:
Internationalhttp://eservice.aten.com
Telephone Support
For telephone support, call this number:
International886-2-8692-6959
China86-400-810-0-810
Japan81-3-5615-5811
Korea82-2-467-6789
North America1-888-999-ATEN ext 4988
1-949-428-1111
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.
Package Contents
The VM5404D / VM5808D package consists of:
1 VM5404D / VM5808D DVI Matrix Switch with Scaler
1Power Cord
1 IR Remote Control
1 IR Receiver
1 Mounting Kit
1 User Instructions*
Check to make sure that all the components are present and that nothing got
damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit, and/or any of the
devices connected to it.
* Features may have been added to the VM5404D / VM5808D since this
manual was published. Please visit our website to download the most up-todate version.
This User Manual is provided to help you get the most from your VM5404D /
VM5808D system. It covers all aspects of installation, configuration and
operation. An overview of the information found in the manual is provided
below.
Chapter 1 Introduction, introduces you to the VM5404D / VM5808D
system. Its purpose, features and benefits are presented, and its front and back
panel components are described.
Chapter 2 Hardware Setup, describes how to set up your VM5404D /
VM5808D installation.
Chapter 3 Front Panel Configuration, explains the fundamental
concepts involved in operating the VM5404D / VM5808D at the local site via
the front panel LCD display using pushbuttons.
Chapter 4 Browser Operation, provides a complete description of the
VM5404D / VM5808D's Browser Graphical User Interface (GUI), and how to
use it to remotely configure and operate the VM5404D / VM5808D.
Chapter 5 Mobile Control, introduces you to the Video Matrix Control app
and provides details on its installation requirements.
Chapter 6 CLI Commands, provides a complete list of the serial control
protocol commands used when utilizing the RS-232 Serial Port so that an extra
source device can be utilized in the installation.
Appendix, which provides specifications and other technical information
regarding the VM5404D / VM5808D.
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VM5404D / VM5808D User Manual
Conventions
This manual uses the following conventions:
MonospacedIndicates text that you should key in.
[ ]Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1.Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential steps.
→Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
open the Start menu, and then select Run.
Indicates critical information.
Product Information
→ Run means to
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
Internationalhttp://www.aten.com
North Americahttp://www.aten-usa.com
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VM5404D / VM5808D User Manual
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VM5404D / VM5808D User Manual
xii
Chapter 1
Introduction
Overview
The ATEN VanCryst VM5404D / VM5808D 4 x 4 / 8 x 8 DVI Matrix Switch
with Scaler is a versatile solution that provides an easy way to route high
definition video and audio from any of 4/8 DVI sources to any of 4/8 DVI
displays at the same time. As a Matrix Switch, each input can be independently
connected to any or all outputs, giving you the ultimate in flexibility and
control in any multi-display audio/video installation.
The VM5404D / VM5808D features Seamless Switch™, which employs
FPGA matrix system architecture to seamlessly switch between multiple
sources and multiple displays. With EDID Expert technology, the VM5404D /
VM5808D selects the optimum EDID settings for smooth power-up and the
highest quality display. It also features a high-performing scaling engine that
converts the video resolution into the display's native resolution to give you the
best image quality.
You can easily configure the VM5404D / VM5808D via the front panel LCD
display and pushbuttons, and through the use of an IR Remote Control. The
LCD provides a quick view of all port connections, and lets operators access
the unit’s built-in configuration utility.
Furthermore, the VM5404D / VM5808D allows convenient configuration and
operation via an intuitive Graphical User Interface (GUI) using any web
browser. The web GUI provides you with advanced features which include
easy setup of custom Video Wall and Digital Signage configurations that can
be saved and recalled. Because your VM5404D / VM5808D can be controlled
over a standard TCP/IP connection, it conveniently integrates into any existing
network for easy remote access. For complete system and install integration,
serial control is standard through the VM5404D / VM5808D’s built-in RS-232
port that allows the switch to be controlled through a high-end controller or PC.
You can also have mobile access to frequently used features such as switching
of profile and AV inputs using the Video Matrix Control App.
The VM5404D / VM5808D is an ideal solution for applications that require
DVI outputs from multiple sources to be conveniently delivered to multiple
destinations, such as for stage presentations, competitions, control centers, and
system installations that require real-time reports.
1
VM5404D / VM5808D User Manual
Features
4x4 or 8x8 DVI I/O connections
Extends IR transmission via IR extension cable
Scaler – features a video scaling function to integrate a video wall
seamlessly with various output video formats
Seamless Switch™ – features close-to-zero second switching that provides
continuous video streams, real-time switching and stable signal
transmissions
Video Wall – allows you to create custom video wall layouts via intuitive
Multiple Control Methods – system management via front-panel
pushbuttons, IR, RS-232 and Ethernet (Telnet / Web GUI) connections
Supports free mobile control using the Video Matrix Control App
Video Wall – features up to 8/16 video wall profiles for custom screen
layouts via a point-and-click web GUI
Firmware Upgradeable
Rack Mountable (1U Design)
Note:
When Seamless Switch™ is enabled, mind the following:
Video outputs will not display 3D, Deep Color, or interlace (i.e., 1080i)
resolutions correctly. To use these features, make sure to first disable
Seamless Switch™.
Videos may not display within range, in which case, make sure to
adjust the display settings on your device.
2
Chapter 1. Introduction
Requirements
The following devices are required for a complete VM5404D / VM5808D
installation:
Source Devices
Computer or A/V source device with DVI-D output connector(s)
Note: A DVI/HDMI adapter is required when connecting a HDMI source
device.
Display Devices
Display devices or receivers with an DVI input connector
Cables
1 DVI cable for each source device you will be connecting
1 DVI cable for each display device you will be connecting
1 Cat 5e cable
1 RS-232 serial cable
Note: No cables are included in this package. We strongly recommend that
you purchase high-quality cables of appropriate length since this will
affect the quality of the audio and video display. Contact your dealer to
purchase the correct cable sets.
3
VM5404D / VM5808D User Manual
Source Device Operating Systems
Supported operating systems are shown in the table below:
OSVer sio n
Windows2000 and higher
LinuxRedHat6.0 and higher
SuSE8.2 and higher
Mandriva (Mandrake)9.0 and higher
UNIXAIX4.3 and higher
FreeBSD3.51 and higher
SunSolaris 8 and higher
NovellNetware5.0 and higher
MacOS 9 and higher
DOS6.2 and higher
Browsers
Supported web browsers are shown in the table below:
OSJava VersionBrowserVersion
Windows 8.1V1.8.0_60Chrome45.0.2454.85 m
Firefox40.0.3
Safari5.1.7
Opera31.0.1889.174
IE1111
Windows 2012 R2
(64bit)
Windows 2008 R2
(64bit)
Windows 7
SP1(64bit)
Windows XPV1.8.0_60IE88
CentOS 7.0
(64Bit)
Ubuntu 12.04V1.8.0_60Chrome45.0.2454.85
Solaris 11(64bit)V1.8.0_25Firefox33
Mac 10.10V1.8.0_25Safari8
V1.8.0_60 (64bit)IE1111 (64bit)
V1.8.0_60 (64bit)IE88
V1.8.0_60 (64bit)IE1010 (64bit)
V1.8.0_60 (64bit)Firefox40.0.3
4
Components
VM5404D Front View
Chapter 1. Introduction
1
2
4
5
3
No.ComponentDescription
1LCD DisplayThe LCD Display gives a quick view of all port
2Input PushbuttonsThese pushbuttons refer to the DVI Input ports found
3Output PushbuttonsThese pushbuttons refer to the DVI Output ports found
4Prev / Next
Pushbuttons
5Function Pushbuttons The function pushbuttons (MENU, PROFILE, ENTER
connections, and shows the various options for
configuring and operating the VM5404D. For full
details, see Main Screen, page 17.
on the VM5404D rear panel. Press to select the Input
port. These pushbuttons may also correspond to menu
options, connection profiles (P1–P4) and so on.
Note: The INPUT (1–4) front panel pushbuttons have
built-in LEDs that light to indicate they have been
selected.
on the VM5404D rear panel. Press to select the
Output port. These pushbuttons may also correspond
to connection profiles (P5–P8).
Note: The OUTPUT (1–4) front panel pushbuttons
have built-in LEDs that light to indicate they have been
selected.
These pushbuttons allow you to cycle through the
menu options on the LCD display.
and CANCEL) are for navigating the LCD built-in
configuration utility. For full details, see Front Panel
Pushbuttons, page 15.
Note: The MENU and PROFILE front panel
pushbuttons have built-in LEDs that light to indicate
they have been selected.
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VM5404D / VM5808D User Manual
3
856
1
2
4
7
VM5404D Rear View
No.ComponentDescription
1Power SocketThis is a standard 3-pin AC power socket. The power
2Power SwitchThis is a standard rocker switch that powers the unit
3Grounding TerminalThe grounding wire attaches here. See Grounding,
4DVI Output PortsThe cables from your DVI source devices plug into
5DVI Input PortsThe cables from your DVI display devices plug into
6IR PortConnect the IR Receiver unit included with your
7RS-232 Serial PortConnect a computer or high-end system controller via
8Ethernet PortIn order to access the VM5404D’s Browser Graphical
cord from an AC source plugs in here.
on and off.
page 12, for further details.
these ports.
these ports.
product via this 3.5 mm Mini Stereo Jack.
this serial port.
User Interface (GUI), the VM5404D must be
connected to your network. The cable that connects
the VM5404D to your LAN plugs in here. See Cable Connection, page 13, for further details
6
Chapter 1. Introduction
1
2
3
4
VM5808D Front View
No.ComponentDescription
1LCD DisplayThe LCD Display gives a quick view of all port
2Input PushbuttonsThese pushbuttons refer to the DVI Input ports found
3Output PushbuttonsThese pushbuttons refer to the DVI Output ports found
4Function Pushbuttons The function pushbuttons (MENU, PROFILE, ENTER
connections, and shows the various options for
configuring and operating the VM5808D. For full
details, see Main Screen, page 17.
on the VM5808D rear panel. Press to select the Input
port. These pushbuttons may also correspond to menu
options, connection profiles (P1–P8) and so on.
Note: The INPUT (1–8) front panel pushbuttons have
built-in LEDs that light to indicate they have been
selected.
on the VM5808D rear panel. Press to select the
Output port. These pushbuttons may also correspond
to connection profiles (P9–P16).
Note: The OUTPUT (1–8) front panel pushbuttons
have built-in LEDs that light to indicate they have been
selected.
and CANCEL) are for navigating the LCD built-in
configuration utility. For full details, see Front Panel
Pushbuttons, page 15.
Note: The MENU and PROFILE front panel
pushbuttons have built-in LEDs that light to indicate
they have been selected.
7
VM5404D / VM5808D User Manual
3
856
1
2
4
7
VM5808D Rear View
No.ComponentDescription
1Power SocketThis is a standard 3-pin AC power socket. The power
2Power SwitchThis is a standard rocker switch that powers the unit
3Grounding TerminalThe grounding wire attaches here. See Grounding,
4DVI Input PortsThe cables from your DVI source devices plug into
5DVI Output PortsThe cables from your DVI display devices plug into
6IR PortConnect the IR Receiver unit included with your
7RS-232 Serial PortConnect a computer or high-end system controller via
8Ethernet PortIn order to access the VM5808D’s Browser Graphical
cord from an AC source plugs in here.
on and off.
page 12, for further details.
these ports.
these ports.
product via this 3.5 mm Mini Stereo Jack.
this serial port.
User Interface (GUI), the VM5808D must be
connected to your network. The cable that connects
the VM5808D to your LAN plugs in here. See Cable Connection, page 13, for further details
8
IR Remote Control
1
2
3
Chapter 1. Introduction
No.ComponentDescription
1Power ON/OFFUse the ON and OFF pushbuttons to turn the Output
2Output Pushbuttons
1–8
3Input Pushbuttons
1–8
Note: The VM5404D’s IR remote control only supports use of the 1~4 Input
displays on or off – by individual port, or all ports. (see
IR Remote Control Operation, page 34)
Press Output display pushbuttons 1–8 to select the
Output display you want to configure (see IR Remote Control Operation, page 34).
Press Input source pushbuttons 1–8 to select the
Input source you want to display on a selected output
(see IR Remote Control Operation, page 34).
and 1~4 Output pushbuttons.
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VM5404D / VM5808D User Manual
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10
Chapter 2
1. Important safety information regarding the placement of this
device is provided on page 99. Please review it before
proceeding.
2. Make sure that the power to all devices connected to the
installation are turned off. You must unplug the power cords of
any computers that have the Keyboard Power On function.
Hardware Setup
Rack Mounting
The VM5404D / VM5808D can be mounted in a 19” (1U) system rack. For the
most convenient front panel pushbutton configuration and operation at the
local site, mount the unit at the front of the rack, as follows:
1. Use the M3 x 8 Phillips head hex screws supplied with the Mounting Kit
to screw the rack mounting brackets onto the front of the unit.
Phillips Head Hex
M3 x 8
2. Position the unit in the front of the rack and align the holes in the mounting
brackets with the holes in the rack.
3. Screw the mounting brackets to the rack.
11
VM5404D / VM5808D User Manual
Grounding
To prevent damage to your installation, it is important that all devices are
properly grounded.
1. Use a grounding wire to ground the VM5404D / VM5808D by connecting
one end of the wire to the grounding terminal, and the other end of the
wire to a suitable grounded object.
2. Make sure that all devices in your VM5404D / VM5808D installation are
properly grounded.
12
Chapter 2. Hardware Setup
Cable Connection
Installation of the VM5404D / VM5808D is simply a matter of connecting the
appropriate cables. Refer to the installation diagram on the following page (the
numbers in the diagram correspond to the steps below), and do the following:
1. Use a grounding wire to ground the unit by connecting one end of the wire
to the grounding terminal, and the other end of the wire to a suitable
grounded object.
Note: Do not omit this step. Proper grounding helps to prevent damage to
the unit from surges or static electricity.
2. Connect up to 4 (VM5404D) or 8 (VM5808D) DVI video sources to the
DVI Input ports
3. Connect up to 4 (VM5404D) or 8 (VM5808D) DVI display devices to the
DVI Output ports
4. Connect the IR Receiver into the IR port.
5. (Optional) To access the features on the web GUI or use the Video Matrix
Control App, plug a Cat 5e cable from the LAN into the VM5404D /
VM5808D’s Ethernet port.
6. (Optional) If you are using the serial control function, use an appropriate
RS-232 serial cable to connect the computer or serial controller to the
VM5404D / VM5808D’s female RS-232 Serial port.
7. Plug the power cord supplied with the package into the VM5404D /
VM5808D’s 3-prong AC socket, and then into an AC power source.
8. Power on the VM5404D / VM5808D and all devices in the installation.
13
VM5404D / VM5808D User Manual
5
6
1
3
2
4
7
Installation Diagram
14
Chapter 3
Front Panel Configuration
Overview
The VM5404D / VM5808D can be configured and operated locally via the
front panel LCD/pushbuttons and IR Remote Control; remotely over a standard
TCP/IP connection via graphical user interface (GUI) using a web browser; via
a remote terminal session using Telnet; or by a RS-232 serial controller.
The local front panel operation is discussed in this chapter. Web GUI
Operation is discussed in Chapter 4, and RS-232 serial control is discussed in
Chapter 6.
Front Panel Pushbuttons
The front panel features an LCD display and pushbuttons for convenient
operation locally. This allows users to perform operations such as selecting
which source shows on which display, viewing the IP settings, configuring the
serial port, setting the EDID Mode / OSD / Output Status, selecting security
settings, and loading/saving profiles.
Note the following front panel pushbutton functions:
Use the MENU pushbutton to access the Menu page options: IP Setting,
Serial Port Setting, Operation Mode, Security Mode, and Save to a Profile
(see LCD Menu Organization, page 21).
Use the PROFILE pushbutton to switch between the connection profiles
which have been added to the Profile List (see Profile List, page 39).
Pressing this pushbutton for longer than 3 seconds displays the Save to a
Profile page (see Save to a Profile, page 31).
Use the CANCEL pushbutton to go back to a previous page, return to the
Main Screen, stop or exit an operation.
Use the ENTER pushbutton to select options and confirm operations.
Use the INPUT / OUTPUT (1–8) or (1-4) pushbuttons to select the Input/
Output port. These pushbuttons may also correspond to menu options,
connection profiles, and so on.
The VM5404D provides Prev / Next pushbuttons to navigate the menus.
Use pushbuttons 7/8 (Prev/Next) to navigate the VM5808D menus.
15
VM5404D / VM5808D User Manual
Enter Password: * * * *
Incorrect Password
Enter Password
Upon VM5404D / VM5808D startup, check the front panel LCD to view the
loading progress. If the Password screen / LCD Menu fails to load, an error
message displays. Reset the unit and try again.
If you are accessing the VM5404D / VM5808D for the first time, the Password
screen appears as soon as the LCD loading process is done. Enter the default
password 1234 to continue to the Main Screen (see Main Screen, page 17).
Additionally, the Password Screen appears if the VM5404D / VM5808D has
been configured to require a password for Front Panel operation (see Security Mode, page 29).
To enter a password, do the following:
1. In the Enter Password field, check that the cursor is at the first asterisk
(*) and flashing.
2. Use the front panel Input Port pushbuttons (1–8) or (1–4) to enter the 4digit password. After the fourth digit has been entered correctly, the Main
Screen displays.
3. Press Cancel to clear the password. The digits revert to 4 asterisks and the
cursor goes back to the first asterisk.
Note: 1. The VM5404D / VM5808D password can be any four digit
combination between 1111 to 8888 (VM5808D) or 1111 to 4444
(VM5404D). The default password is 1234.
2. If you enter an incorrect password, the cursor goes back to the
first digit and reverts to flashing. The Incorrect Password message
displays at the bottom of the screen, but clears as soon as a new
password is entered.
3. If Password option is Enabled (see Security Mode, page 29), the
LCD display time-out is 5 minutes by default.
16
Chapter 3. Front Panel Configuration
INPUT 1 2 5 5 1 1 3 4
OUTPUT 1 2 3 4 5 6 7 8
Main Screen
The Main Screen shows the Input ports in the top row, which are tied to the
Output ports shown in sequential order (1–8) or (1–4) at the bottom row.
INPUT 1 2 5 5 1 1 3 4
OUTPUT 1 2 3 4 5 6 7 8
P1
The front panel pushbutton label (1–8) or (1–4) corresponds to the Input
ports and Output ports on the unit’s rear panel.
Use the Menu pushbutton to view the LCD Menu (see LCD Menu
Organization, page 21).
Use the Profile pushbutton to switch between profile connections (see
Profile List, page 39).
Port Switching
From the Main Screen, users can configure the Input-to-Output port
connections to associate an Input source device to an Output display.
Input Port Selection
Use the Input Port pushbuttons to select the Input port you want to configure.
To select which input source displays on each output port, do the following:
1. Press any Input port pushbutton (1–8) or (1-4). The Output port LED(s)
tied to the said Input port will begin to flash. Available output port LED(s)
will light up (steady).
In the example below, pressing Input port 1 shows it is tied to Output ports
1 and 2.
(Continues on next page.)
17
VM5404D / VM5808D User Manual
(Continued from previous page.)
2. To disconnect an Output port from an Input port, press the corresponding
Output port pushbutton.
In the example below, Output port 2 has been disconnected from Input port
1.
3. To switch to another Input port, press any Input port pushbutton. The
Output port LED(s) tied to the said Input port will flash.
In the example below, pressing Input port 2 shows it is tied to Output ports
3 and 4.
4. To connect Output port 2 to Input port 2 in the example above, then press
the Output port 2 pushbutton. The Output port 2 LED will also begin to
flash (0.5 sec on, 0.2 sec off). This indicates that Input port 2 is now
connected to Output ports 2, 3 and 4.
Once the signal from the selected Input port is successfully tied to the Output
port, the LEDs turn off and the LCD information is updated.
Note: 1. Pressing an Input port a second time deselects it.
2. Input ports that are not configured or tied to any output port do not
show in the LCD screen.
3. Pressing the Cancel pushbutton once stops the Input Port Selection
operation and the LCD displays the active setting. Pressing the
Cancel pushbutton again turns all LEDs off.
4. After 10 seconds of inactivity, all the LEDs turn off.
18
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