ATEN VM5404D User guide

4x4 / 8x8 DVI Matrix Switch with Scaler
VM5404D / VM5808D
User Manual
www.aten.com
VM5404D / VM5808D User Manual

EMC Information

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
Warning: Operation of this equipment in a residential environment could cause radio interference.
KCC Statement
유선 제품용 / A 급 기기 ( 업무용 방송 통신 기기 ) 이 기기는 업무용 (A 급 ) 전자파적합기기로서 판매자 또는 사용자는 이 점을 주의하시기 바라며 , 가정 외의 지역에서 사용하는 것을 목적으로 합니다 .

Safety

This product has been classified as Information Technology Equipment.

RoHS

This product is RoHS compliant.
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VM5404D / VM5808D User Manual

User Information

Online Registration

Be sure to register your product at our online support center:
International http://eservice.aten.com

Telephone Support

For telephone support, call this number:
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.
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VM5404D / VM5808D User Manual
© Copyright 2020 ATEN® International Co., Ltd.
Manual Date: 2020-05-18
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.

Package Contents

The VM5404D / VM5808D package consists of:
1 VM5404D / VM5808D DVI Matrix Switch with Scaler
1Power Cord
1 IR Remote Control
1 IR Receiver
1 Mounting Kit
1 User Instructions*
Check to make sure that all the components are present and that nothing got damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit, and/or any of the devices connected to it.
* Features may have been added to the VM5404D / VM5808D since this
manual was published. Please visit our website to download the most up-to­date version.
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Contents

EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Source Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Display Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Source Device Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
VM5404D Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
VM5404D Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
VM5808D Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
VM5808D Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
IR Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2. Hardware Setup
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Cable Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
3. Front Panel Configuration
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Front Panel Pushbuttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Enter Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Input Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Output Port Selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
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LCD Menu Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Menu Pushbutton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
IP Setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
IP Address / Subnet Mask. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Serial Port Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Baud Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Operation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
EDID Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
OSD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Output Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Security Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Change Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Save to a Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Play/Stop the Profile Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Profile Pushbutton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
IR Remote Control Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Change the Input source of an Output display . . . . . . . . . . . . . . . . . . 34
Power on/off individual Output displays . . . . . . . . . . . . . . . . . . . . . . . 34
Power on/off all Output displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
4. Browser Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Profile List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Adding/Playing a Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Importing/Exporting a Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Profile List Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Play Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Profile Scheduling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Connection Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Digital Signage Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Output Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Select Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Grid View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Output Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Video Wall Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Video Wall Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Number of Displays / Output Order / Bezel Dimensions . . . . . . . 50
Null Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Independent Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
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Grouping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Display Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Video Wall Example. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Output Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
DVI Video Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Fan Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Device Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
User Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Add Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Permission Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Port Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
EDID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
EDID Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Customized Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
EDID & CEA Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Customized EDID Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
HDCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
OSD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
5. Mobile Control
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
The Video Matrix Control App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Installation and Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
The Control Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
6. CLI Commands
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Connecting to the Matrix Switch via Telnet . . . . . . . . . . . . . . . . . . . . . . . .79
Connecting to the Matrix Switch via RS-232 . . . . . . . . . . . . . . . . . . . . . .80
Command Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Switch Port Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
EDID Mode Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Mute Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Scaling Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Fan Speed Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Echo Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
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Black Screen Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Read Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Reset Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Baud Rate Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Save/Load Profile Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
OSD Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Alert Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Telnet Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Configuration Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
1. H – Call up the command list for help . . . . . . . . . . . . . . . . . . 104
2. GT – Set gateway address . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
3. IM – Set IP subnet mask . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
4. IP – Set IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
5. LO – Load connections from profile . . . . . . . . . . . . . . . . . . . . 105
6. PW – Change password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
7. RI – Read what input is connected to nn output . . . . . . . . . . . 105
8. RO – Read what output is connected to nn input . . . . . . . . . . 106
9. SB – Set serial port baud rate . . . . . . . . . . . . . . . . . . . . . . . . . 106
10. SS – Switch input to specified output . . . . . . . . . . . . . . . . . . 106
11. SV – Save the current connections into a profile . . . . . . . . . 106
12. TI – Set timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
13. VR – Software version information . . . . . . . . . . . . . . . . . . . . 106
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
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VM5404D / VM5808D User Manual

About this Manual

This User Manual is provided to help you get the most from your VM5404D / VM5808D system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
Chapter 1 Introduction, introduces you to the VM5404D / VM5808D system. Its purpose, features and benefits are presented, and its front and back panel components are described.
Chapter 2 Hardware Setup, describes how to set up your VM5404D / VM5808D installation.
Chapter 3 Front Panel Configuration, explains the fundamental concepts involved in operating the VM5404D / VM5808D at the local site via the front panel LCD display using pushbuttons.
Chapter 4 Browser Operation, provides a complete description of the VM5404D / VM5808D's Browser Graphical User Interface (GUI), and how to use it to remotely configure and operate the VM5404D / VM5808D.
Chapter 5 Mobile Control, introduces you to the Video Matrix Control app and provides details on its installation requirements.
Chapter 6 CLI Commands, provides a complete list of the serial control protocol commands used when utilizing the RS-232 Serial Port so that an extra source device can be utilized in the installation.
Appendix, which provides specifications and other technical information regarding the VM5404D / VM5808D.
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VM5404D / VM5808D User Manual

Conventions

This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
Bullet lists provide information, but do not involve sequential steps.
Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start open the Start menu, and then select Run.
Indicates critical information.

Product Information

Run means to
For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
International http://www.aten.com
North America http://www.aten-usa.com
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Chapter 1
Introduction

Overview

The ATEN VanCryst VM5404D / VM5808D 4 x 4 / 8 x 8 DVI Matrix Switch with Scaler is a versatile solution that provides an easy way to route high definition video and audio from any of 4/8 DVI sources to any of 4/8 DVI displays at the same time. As a Matrix Switch, each input can be independently connected to any or all outputs, giving you the ultimate in flexibility and control in any multi-display audio/video installation.
The VM5404D / VM5808D features Seamless Switch™, which employs FPGA matrix system architecture to seamlessly switch between multiple sources and multiple displays. With EDID Expert technology, the VM5404D / VM5808D selects the optimum EDID settings for smooth power-up and the highest quality display. It also features a high-performing scaling engine that converts the video resolution into the display's native resolution to give you the best image quality.
You can easily configure the VM5404D / VM5808D via the front panel LCD display and pushbuttons, and through the use of an IR Remote Control. The LCD provides a quick view of all port connections, and lets operators access the unit’s built-in configuration utility.
Furthermore, the VM5404D / VM5808D allows convenient configuration and operation via an intuitive Graphical User Interface (GUI) using any web browser. The web GUI provides you with advanced features which include easy setup of custom Video Wall and Digital Signage configurations that can be saved and recalled. Because your VM5404D / VM5808D can be controlled over a standard TCP/IP connection, it conveniently integrates into any existing network for easy remote access. For complete system and install integration, serial control is standard through the VM5404D / VM5808D’s built-in RS-232 port that allows the switch to be controlled through a high-end controller or PC. You can also have mobile access to frequently used features such as switching of profile and AV inputs using the Video Matrix Control App.
The VM5404D / VM5808D is an ideal solution for applications that require DVI outputs from multiple sources to be conveniently delivered to multiple destinations, such as for stage presentations, competitions, control centers, and system installations that require real-time reports.
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VM5404D / VM5808D User Manual

Features

4x4 or 8x8 DVI I/O connections
Extends IR transmission via IR extension cable
Scaler – features a video scaling function to integrate a video wall
seamlessly with various output video formats
Seamless Switch™ – features close-to-zero second switching that provides
continuous video streams, real-time switching and stable signal transmissions
Video Wall – allows you to create custom video wall layouts via intuitive
web GUI
EDID Expert™ – selects optimum EDID settings for smooth power-up
and high quality display
Multiple Control Methods – system management via front-panel
pushbuttons, IR, RS-232 and Ethernet (Telnet / Web GUI) connections
Supports free mobile control using the Video Matrix Control App
Video Wall – features up to 8/16 video wall profiles for custom screen
layouts via a point-and-click web GUI
Firmware Upgradeable
Rack Mountable (1U Design)
Note:
When Seamless Switch™ is enabled, mind the following:
Video outputs will not display 3D, Deep Color, or interlace (i.e., 1080i)
resolutions correctly. To use these features, make sure to first disable
Seamless Switch™.
Videos may not display within range, in which case, make sure to
adjust the display settings on your device.
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Chapter 1. Introduction

Requirements

The following devices are required for a complete VM5404D / VM5808D installation:

Source Devices

Computer or A/V source device with DVI-D output connector(s)
Note: A DVI/HDMI adapter is required when connecting a HDMI source device.

Display Devices

Display devices or receivers with an DVI input connector

Cables

1 DVI cable for each source device you will be connecting
1 DVI cable for each display device you will be connecting
1 Cat 5e cable
1 RS-232 serial cable
Note: No cables are included in this package. We strongly recommend that
you purchase high-quality cables of appropriate length since this will affect the quality of the audio and video display. Contact your dealer to purchase the correct cable sets.
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VM5404D / VM5808D User Manual

Source Device Operating Systems

Supported operating systems are shown in the table below:
OS Ver sio n
Windows 2000 and higher
Linux RedHat 6.0 and higher
SuSE 8.2 and higher
Mandriva (Mandrake) 9.0 and higher
UNIX AIX 4.3 and higher
FreeBSD 3.51 and higher
Sun Solaris 8 and higher
Novell Netware 5.0 and higher
Mac OS 9 and higher
DOS 6.2 and higher
Browsers
Supported web browsers are shown in the table below:
OS Java Version Browser Version
Windows 8.1 V1.8.0_60 Chrome 45.0.2454.85 m
Firefox 40.0.3
Safari 5.1.7
Opera 31.0.1889.174
IE11 11
Windows 2012 R2 (64bit)
Windows 2008 R2 (64bit)
Windows 7 SP1(64bit)
Windows XP V1.8.0_60 IE8 8
CentOS 7.0
(64Bit)
Ubuntu 12.04 V1.8.0_60 Chrome 45.0.2454.85
Solaris 11(64bit) V1.8.0_25 Firefox 33
Mac 10.10 V1.8.0_25 Safari 8
V1.8.0_60 (64bit) IE11 11 (64bit)
V1.8.0_60 (64bit) IE8 8
V1.8.0_60 (64bit) IE10 10 (64bit)
V1.8.0_60 (64bit) Firefox 40.0.3
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Components

VM5404D Front View

Chapter 1. Introduction
1
2
4
5
3
No. Component Description
1 LCD Display The LCD Display gives a quick view of all port
2 Input Pushbuttons These pushbuttons refer to the DVI Input ports found
3 Output Pushbuttons These pushbuttons refer to the DVI Output ports found
4Prev / Next
Pushbuttons
5 Function Pushbuttons The function pushbuttons (MENU, PROFILE, ENTER
connections, and shows the various options for configuring and operating the VM5404D. For full details, see Main Screen, page 17.
on the VM5404D rear panel. Press to select the Input port. These pushbuttons may also correspond to menu options, connection profiles (P1–P4) and so on.
Note: The INPUT (1–4) front panel pushbuttons have built-in LEDs that light to indicate they have been selected.
on the VM5404D rear panel. Press to select the Output port. These pushbuttons may also correspond to connection profiles (P5–P8).
Note: The OUTPUT (1–4) front panel pushbuttons have built-in LEDs that light to indicate they have been selected.
These pushbuttons allow you to cycle through the menu options on the LCD display.
and CANCEL) are for navigating the LCD built-in configuration utility. For full details, see Front Panel
Pushbuttons, page 15.
Note: The MENU and PROFILE front panel
pushbuttons have built-in LEDs that light to indicate they have been selected.
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VM5404D / VM5808D User Manual
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1
2
4
7

VM5404D Rear View

No. Component Description
1 Power Socket This is a standard 3-pin AC power socket. The power
2 Power Switch This is a standard rocker switch that powers the unit
3 Grounding Terminal The grounding wire attaches here. See Grounding,
4 DVI Output Ports The cables from your DVI source devices plug into
5 DVI Input Ports The cables from your DVI display devices plug into
6 IR Port Connect the IR Receiver unit included with your
7 RS-232 Serial Port Connect a computer or high-end system controller via
8 Ethernet Port In order to access the VM5404D’s Browser Graphical
cord from an AC source plugs in here.
on and off.
page 12, for further details.
these ports.
these ports.
product via this 3.5 mm Mini Stereo Jack.
this serial port.
User Interface (GUI), the VM5404D must be connected to your network. The cable that connects the VM5404D to your LAN plugs in here. See Cable Connection, page 13, for further details
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Chapter 1. Introduction
1
2
3
4

VM5808D Front View

No. Component Description
1 LCD Display The LCD Display gives a quick view of all port
2 Input Pushbuttons These pushbuttons refer to the DVI Input ports found
3 Output Pushbuttons These pushbuttons refer to the DVI Output ports found
4 Function Pushbuttons The function pushbuttons (MENU, PROFILE, ENTER
connections, and shows the various options for configuring and operating the VM5808D. For full details, see Main Screen, page 17.
on the VM5808D rear panel. Press to select the Input port. These pushbuttons may also correspond to menu options, connection profiles (P1–P8) and so on.
Note: The INPUT (1–8) front panel pushbuttons have built-in LEDs that light to indicate they have been selected.
on the VM5808D rear panel. Press to select the Output port. These pushbuttons may also correspond to connection profiles (P9–P16).
Note: The OUTPUT (1–8) front panel pushbuttons have built-in LEDs that light to indicate they have been selected.
and CANCEL) are for navigating the LCD built-in configuration utility. For full details, see Front Panel
Pushbuttons, page 15.
Note: The MENU and PROFILE front panel
pushbuttons have built-in LEDs that light to indicate they have been selected.
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VM5404D / VM5808D User Manual
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1
2
4
7

VM5808D Rear View

No. Component Description
1 Power Socket This is a standard 3-pin AC power socket. The power
2 Power Switch This is a standard rocker switch that powers the unit
3 Grounding Terminal The grounding wire attaches here. See Grounding,
4 DVI Input Ports The cables from your DVI source devices plug into
5 DVI Output Ports The cables from your DVI display devices plug into
6 IR Port Connect the IR Receiver unit included with your
7 RS-232 Serial Port Connect a computer or high-end system controller via
8 Ethernet Port In order to access the VM5808D’s Browser Graphical
cord from an AC source plugs in here.
on and off.
page 12, for further details.
these ports.
these ports.
product via this 3.5 mm Mini Stereo Jack.
this serial port.
User Interface (GUI), the VM5808D must be connected to your network. The cable that connects the VM5808D to your LAN plugs in here. See Cable Connection, page 13, for further details
8

IR Remote Control

1
2
3
Chapter 1. Introduction
No. Component Description
1 Power ON/OFF Use the ON and OFF pushbuttons to turn the Output
2 Output Pushbuttons
1–8
3 Input Pushbuttons
1–8
Note: The VM5404D’s IR remote control only supports use of the 1~4 Input
displays on or off – by individual port, or all ports. (see IR Remote Control Operation, page 34)
Press Output display pushbuttons 1–8 to select the Output display you want to configure (see IR Remote Control Operation, page 34).
Press Input source pushbuttons 1–8 to select the Input source you want to display on a selected output (see IR Remote Control Operation, page 34).
and 1~4 Output pushbuttons.
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Chapter 2
1. Important safety information regarding the placement of this device is provided on page 99. Please review it before proceeding.
2. Make sure that the power to all devices connected to the installation are turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.
Hardware Setup

Rack Mounting

The VM5404D / VM5808D can be mounted in a 19” (1U) system rack. For the most convenient front panel pushbutton configuration and operation at the local site, mount the unit at the front of the rack, as follows:
1. Use the M3 x 8 Phillips head hex screws supplied with the Mounting Kit to screw the rack mounting brackets onto the front of the unit.
Phillips Head Hex M3 x 8
2. Position the unit in the front of the rack and align the holes in the mounting brackets with the holes in the rack.
3. Screw the mounting brackets to the rack.
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VM5404D / VM5808D User Manual

Grounding

To prevent damage to your installation, it is important that all devices are properly grounded.
1. Use a grounding wire to ground the VM5404D / VM5808D by connecting one end of the wire to the grounding terminal, and the other end of the wire to a suitable grounded object.
2. Make sure that all devices in your VM5404D / VM5808D installation are properly grounded.
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Chapter 2. Hardware Setup

Cable Connection

Installation of the VM5404D / VM5808D is simply a matter of connecting the appropriate cables. Refer to the installation diagram on the following page (the numbers in the diagram correspond to the steps below), and do the following:
1. Use a grounding wire to ground the unit by connecting one end of the wire
to the grounding terminal, and the other end of the wire to a suitable grounded object.
Note: Do not omit this step. Proper grounding helps to prevent damage to
the unit from surges or static electricity.
2. Connect up to 4 (VM5404D) or 8 (VM5808D) DVI video sources to the
DVI Input ports
3. Connect up to 4 (VM5404D) or 8 (VM5808D) DVI display devices to the
DVI Output ports
4. Connect the IR Receiver into the IR port.
5. (Optional) To access the features on the web GUI or use the Video Matrix
Control App, plug a Cat 5e cable from the LAN into the VM5404D / VM5808D’s Ethernet port.
6. (Optional) If you are using the serial control function, use an appropriate
RS-232 serial cable to connect the computer or serial controller to the VM5404D / VM5808D’s female RS-232 Serial port.
7. Plug the power cord supplied with the package into the VM5404D /
VM5808D’s 3-prong AC socket, and then into an AC power source.
8. Power on the VM5404D / VM5808D and all devices in the installation.
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VM5404D / VM5808D User Manual
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6
1
3
2
4
7

Installation Diagram

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Chapter 3
Front Panel Configuration

Overview

The VM5404D / VM5808D can be configured and operated locally via the front panel LCD/pushbuttons and IR Remote Control; remotely over a standard TCP/IP connection via graphical user interface (GUI) using a web browser; via a remote terminal session using Telnet; or by a RS-232 serial controller.
The local front panel operation is discussed in this chapter. Web GUI Operation is discussed in Chapter 4, and RS-232 serial control is discussed in Chapter 6.

Front Panel Pushbuttons

The front panel features an LCD display and pushbuttons for convenient operation locally. This allows users to perform operations such as selecting which source shows on which display, viewing the IP settings, configuring the serial port, setting the EDID Mode / OSD / Output Status, selecting security settings, and loading/saving profiles.
Note the following front panel pushbutton functions:
Use the MENU pushbutton to access the Menu page options: IP Setting,
Serial Port Setting, Operation Mode, Security Mode, and Save to a Profile (see LCD Menu Organization, page 21).
Use the PROFILE pushbutton to switch between the connection profiles
which have been added to the Profile List (see Profile List, page 39). Pressing this pushbutton for longer than 3 seconds displays the Save to a Profile page (see Save to a Profile, page 31).
Use the CANCEL pushbutton to go back to a previous page, return to the
Main Screen, stop or exit an operation.
Use the ENTER pushbutton to select options and confirm operations.
Use the INPUT / OUTPUT (1–8) or (1-4) pushbuttons to select the Input/
Output port. These pushbuttons may also correspond to menu options, connection profiles, and so on.
The VM5404D provides Prev / Next pushbuttons to navigate the menus.
Use pushbuttons 7/8 (Prev/Next) to navigate the VM5808D menus.
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VM5404D / VM5808D User Manual
Enter Password: * * * * Incorrect Password

Enter Password

Upon VM5404D / VM5808D startup, check the front panel LCD to view the loading progress. If the Password screen / LCD Menu fails to load, an error message displays. Reset the unit and try again.
If you are accessing the VM5404D / VM5808D for the first time, the Password screen appears as soon as the LCD loading process is done. Enter the default password 1234 to continue to the Main Screen (see Main Screen, page 17).
Additionally, the Password Screen appears if the VM5404D / VM5808D has been configured to require a password for Front Panel operation (see Security Mode, page 29).
To enter a password, do the following:
1. In the Enter Password field, check that the cursor is at the first asterisk (*) and flashing.
2. Use the front panel Input Port pushbuttons (1–8) or (1–4) to enter the 4­digit password. After the fourth digit has been entered correctly, the Main Screen displays.
3. Press Cancel to clear the password. The digits revert to 4 asterisks and the cursor goes back to the first asterisk.
Note: 1. The VM5404D / VM5808D password can be any four digit
combination between 1111 to 8888 (VM5808D) or 1111 to 4444 (VM5404D). The default password is 1234.
2. If you enter an incorrect password, the cursor goes back to the first digit and reverts to flashing. The Incorrect Password message displays at the bottom of the screen, but clears as soon as a new password is entered.
3. If Password option is Enabled (see Security Mode, page 29), the LCD display time-out is 5 minutes by default.
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Chapter 3. Front Panel Configuration
INPUT 1 2 5 5 1 1 3 4 OUTPUT 1 2 3 4 5 6 7 8

Main Screen

The Main Screen shows the Input ports in the top row, which are tied to the Output ports shown in sequential order (1–8) or (1–4) at the bottom row.
INPUT 1 2 5 5 1 1 3 4 OUTPUT 1 2 3 4 5 6 7 8
P1
The front panel pushbutton label (1–8) or (1–4) corresponds to the Input
ports and Output ports on the unit’s rear panel.
Use the Menu pushbutton to view the LCD Menu (see LCD Menu
Organization, page 21).
Use the Profile pushbutton to switch between profile connections (see
Profile List, page 39).

Port Switching

From the Main Screen, users can configure the Input-to-Output port connections to associate an Input source device to an Output display.
Input Port Selection
Use the Input Port pushbuttons to select the Input port you want to configure.
To select which input source displays on each output port, do the following:
1. Press any Input port pushbutton (1–8) or (1-4). The Output port LED(s) tied to the said Input port will begin to flash. Available output port LED(s) will light up (steady).
In the example below, pressing Input port 1 shows it is tied to Output ports 1 and 2.
(Continues on next page.)
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VM5404D / VM5808D User Manual
(Continued from previous page.)
2. To disconnect an Output port from an Input port, press the corresponding Output port pushbutton.
In the example below, Output port 2 has been disconnected from Input port
1.
3. To switch to another Input port, press any Input port pushbutton. The Output port LED(s) tied to the said Input port will flash.
In the example below, pressing Input port 2 shows it is tied to Output ports 3 and 4.
4. To connect Output port 2 to Input port 2 in the example above, then press the Output port 2 pushbutton. The Output port 2 LED will also begin to flash (0.5 sec on, 0.2 sec off). This indicates that Input port 2 is now connected to Output ports 2, 3 and 4.
Once the signal from the selected Input port is successfully tied to the Output port, the LEDs turn off and the LCD information is updated.
Note: 1. Pressing an Input port a second time deselects it.
2. Input ports that are not configured or tied to any output port do not show in the LCD screen.
3. Pressing the Cancel pushbutton once stops the Input Port Selection operation and the LCD displays the active setting. Pressing the Cancel pushbutton again turns all LEDs off.
4. After 10 seconds of inactivity, all the LEDs turn off.
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