Aten VM0404 User Manual

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ATEN VanCryst™
VM0404
4 x 4 Video Matrix Switch with Audio User Manual
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VM0404 User Manual

Compliance Statements

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment ge nerates , uses, and can radia te radio f requenc y energy a nd, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Caution
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
Warning
Operation of this equipment in a residential environment could cause radio interference.
Achtung
Der Gebrauch dieses Geräts in Wohnumgebung kann Funkstörungen verursachen.
KCC Statement
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VM0404 User Manual
Industry Canada Statement
This Class A digital apparatus complies with Canadian ICES-003.
RoHS
This product is RoHS compliant.
Safety
This product has been classified as Information Technology Equipment.
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VM0404 User Manual

User Information

Online Registration

Be sure to register your product at our online support center:
International http://eservice.aten.com

Telephone Support

For telephone support, call this number:
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.
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VM0404 User Manual

Product Information

For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the W eb for a list of locations and telephone numbers:
International http://www.aten.com
North America http://www.aten-usa.com
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VM0404 User Manual

Package Contents

Check to make sure that all the components are in working order. If you encounter any problem, please contact your dealer. The VM0404 package consists of:
1 VM0404 4x4 Video Matrix Switch with Audio
1 power adapter
1 user instructions
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Contents

Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Source Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Display Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
2. Hardware Setup
Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Installation Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
3. Operation
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Front Panel Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
IR Remote Control Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Change the Input source of an Output port . . . . . . . . . . . . . . . . . . . . . 10
Power on / off individual Output displays . . . . . . . . . . . . . . . . . . . . . . 11
Power on / off all Output displays . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
4. RS-232 Commands
Serial Control Protocol Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
RS232 Pin Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Configuring the Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Switch Port Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
EDID Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Mute Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Save / Load Profile Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Read Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
RS-232 Baud Rate Setting Commands. . . . . . . . . . . . . . . . . . . . . . . . 19
Button Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
RS-232 Pin Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
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Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
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VM0404 User Manual

About this Manual

This User Manual is provided to help you get the most from your VM0404 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the VM0404 system. Its purpose, features and benefits are presented, and its front/back panel, and remote control components are described.
Chapter 2, Hardware Setup, describes how to set up your VM0404 installation and all the necessary steps.
Chapter 3, Operation, explains the fundamental concepts involved in operating the VM0404 via the front panel pushbuttons and LEDs.
Chapter 4, RS-232 Commands, provides a complete list of the serial control protocol commands used when utilizing the RS-232 Serial Port so that an extra source device can function further as transmitter and receiver.
Appendix, provides specifications and other technical information regarding
the VM0404.
Note:
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit or any connected
devices.
The product may be updated, with features and functions added, improved
or removed since the release of this manual. For an up-to-date user
manual, visit http://www.aten.com/global/en
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Conventions

This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
1. Numbered lists represent procedures with sequential steps.
Bullet lists provide information, but do not involve sequential steps.
>
press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start open the Start menu, and then select Run.
Indicates critical information.
>
Run means to
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Chapter 1
Introduction

Overview

The ATEN VanCryst VM0404 4x4 Video Matrix Switch with Audio provides a convenient way to simultaneously route audio/video content from four VGA source devices to four VGA monitors, projectors and displays.
As a Matrix Switch, each input can be independently connected to any or all outputs, and the audio from each source device can also be switched independently, giving you the ultimate in flexibility and control in any multi­display audio/video installation. The VM0404 duplicates and enhances video signals over distances of up to 30m, and supports multiple resolutions up to 1920 x 1440.
Convenient front panel pushbuttons allow you to quickly and easily cycle through the sources and displays, while the front panel LEDs indicate the source device for each display at a glance.
Furthermore, for complete system and install integration, RS-232 control is standard through the VM0404’s built-in bi-directional RS-232 serial port that allows the switch to be controlled through a high-end controller, PC, and/or home automation / home theater software package.
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Features

Display the output from four video source devices to four display devices
Easily switch between 4 media sources and enjoy the video content on any
of up to 4 displays
Long distance transmission – up to 30m
Superior video quality – up to 1920 x 1440; VGA, SVGA, SXGA, UXGA
and WUXGA (1920x1200)
Configure and control the switch via front panel buttons, via RS-232
Features RS-232 serial port for command controls
Independent audio/video focus – each input can be independently
connected to any or all outputs
Supports up to 300 MHz bandwidth for high performance video
EDID Expert – selects the optimum EDID settings for smooth power-up
and highest quality display
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Chapter 1. Introduction

Requirements

The following equipment is required for a complete VM0404 installation

Source Devices

Computer or A/V source device with VGA and stereo output

Display Devices

A VGA, SVGA, XGA, SXGA, UXGA, WUXGA, or multisync display
device with an HDB-15 connector
Stereo speakers

Cables

Use VGA / Audio / RS-232 cables to connect the computer (or other
audio/video source device) to the VM0404
Note: Cables are not provided in the VM0404 package.

Source Device Operating Systems

Supported operating systems are shown in the table, below:
OS Versi on
Windows 2000 or above
Linux RedHat 9.0 or later
SuSE 10 or later
Mandriva (Mandrake) 9.0 or later
Debian 3.1 or later
Ubuntu 7.04 or later
UNIX AIX 4.3 or later
FreeBSD 5.5 or later
Sun Solaris 8 or later
Novell Netware 5.0 or later
Mac OS 10.1 or later
DOS 6.2 or later
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Components

Front View

1
3
2
No. Component Description
1 port selection
pushbuttons
2 port LEDs The LEDs (input port 1, 2, 3 and 4) light to indicate that
3 power pushbutton Press this button to turn on / off the switch.
4 power LED Power LED behavior:
Pressing a port selection pushbutton cycles through the four VGA input sources (source 1, 2, 3, or 4) to be displayed on the display device attached to the corresponding output port (display 1, 2, 3, or 4).
the VGA source attached to the corresponding input port is routed to the display device attached to the corresponding output port.
The LEDs flash when the front panel pushbutton is locked.
The LED lights green to indicate that the unit is receiving power.
The LED lights orange to indicate that the unit is in standby mode.
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Chapter 1. Introduction
1
23
4
5
6

Rear View

No. Component Description
1 grounding terminal The grounding wire (used to ground the unit) attaches
2 power jack The power adapter cable plugs in here.
3 RS-232 serial port This serial remote port is for input source selection and
4 external IR receiver
port
5 audio / video input
ports
6 audio / video output
ports
here.
Note: The grounding wire is not included in this package. Contact your dealer for more information.
high-end system control.
3.5 mm mini stereo jack which connects the IR receiver unit (optional).
The VGA ports are for connecting your input source. The mini stereo jack ports are for the audio source.
The VGA ports are for connecting your output displays. The mini stereo jack ports are for the audio speakers.
Maximum Cable Distances
Connection Distance
Computer to Unit 10 m
Unit to Monitor 30 m
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Chapter 2
1. Important safety information regarding the placement of this device is provided on page 23. Please review it before proceeding.
2. Make sure that the power to all devices connected to the installation are turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.
Hardware Setup

Cable Connections

Installation of the VM0404 is simply a matter of connecting the appropriate cables. Refer to the installation diagram in the next page (the numbers in the diagrams correspond to the steps below), and do the following:
1. Use a grounding wire to ground the units you are installing. Connect one end of the wire to the grounding terminal, and the other end of the wire to a suitable grounded object.
Note: Do not omit this step. Proper grounding helps to prevent damage to
the unit from power surges or static electricity.
2. Connect up to 4 video / audio sources to the VGA audio input ports.
3. Connect up to 4 display / audio devices to the VGA audio output ports.
4. If you are using the serial control function, use an appropriate RS-232 serial cable to connect the computer or serial controller to the VM0404’s female RS-232 port.
5. (Optional) Connect an IR receiver into the external IR receiver input port.
Note: The IR Extension Cable (2XRT-0003G) and IR Remote Control
(2XRT-0106G) are not included in the package and are sold
6. Plug the power adapter supplied with the package into the VM0404’s
separately. Contact your dealer for purchasing details.
power jack, and then into a power source.
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4
6
1
3
5
2
7. Power on the VM0404 and all devices in the installation.

Installation Diagram

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Chapter 3
Input Port 1
Input Port 3
Input Port 2
Input Port 4
1
Output port
Operation

Overview

The VM0404 can be configured and operated via the front panel pushbuttons or by connecting an RS-232 Serial controller.
You can also use an IR remote control if there is an IR receiver connected to your VM0404 unit.
Note: The IR Extension Cable (2XRT-0003G) and IR Remote Control (2XRT-
0106G) are not included in the package and are sold separately. Contact your dealer for purchasing details.
The front panel pushbuttons and remote control operation are discussed in this Chapter. See RS-232 Commands, page 13 for details on using the serial controller.

Front Panel Operation

The VM0404 features front panel pushbuttons for convenient configuration and operation. They allow you to perform operations, such as:
Selecting which audio / video source shows on which output display –
press the button for the output port (1 to 4) and the LED of the corresponding input port (1 to 4) lights up.
VM0404 Front Panel
Turning the switch on/off – press the power button to turn the switch on or
put it on standby
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IR Remote Control Operation

You can use an IR remote control if there is an IR receiver connected to your VM0404 unit.
Note: The IR Receiver and IR Remote Control are not included in the package
and requires a separate purchase. Contact your dealer for more details.
The remote control allows you to change the output port status for each display using an IR remote control.
You can use the remote control to: change the Input source of any output display port, power on / off any individual output display, or power on / off all output displays simultaneously.
Before using the remote control feature you must first plug the IR external receiver into the rear of the VM0404 (see external IR receiver port, page 5), and place the receiver where the IR signal can be reached.

Change the Input source of an Output port

To change the input source for an output display, use the IR remote control to do the following:
1. Press the OUTPUT port number (1–4) you want to change.
2. Press the INPUT port number (1–4) you want the OUTPUT port to display within 2 seconds.
Note: For the change to occur the INPUT number must be pressed within
2 seconds of pressing the OUTPUT number.
3. Repeat steps 1-2 to change additional ports.
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Chapter 3. Operation

Power on / off individual Output displays

To power on / off individual output displays, use the remote control to do the following:
1. Press the OUTPUT port number (1–4) you want to power on/off.
2. Press the ON or OFF pushbutton within 2 seconds.
Note: For individual power on/off to occur properly the ON or OFF
pushbutton must be pressed within 2 seconds of pressing the OUTPUT number. Failing to do so will result in all displays being powered on or off respectively.
3. Repeat steps 1-2 to change the power status back on/off.

Power on / off all Output displays

To power on or off all output displays simultaneously (either on or off) regardless of its original power status, use the remote control and do the following:
1. Press the ON or OFF pushbutton.
2. Repeat step 1 to simultaneously change the power status of all Output
ports back on / off.
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Chapter 4
RS-232 Commands

Serial Control Protocol Commands

This chapter provides a complete list of the serial control protocol commands used when utilizing the RS-232 serial port.

RS232 Pin Assignment

Pin Description Pin Description
1 Not connected 6 Not connected
2 RXD 7 Not connected
3 TXD 8 Not connected
4 Not connected 9 Not connected
5GND

Configuring the Serial Port

The controller’s serial port should be configured as follows:
RS-232 Serial Control Protocol Settings
Baud Rate 19200 (Default)
Data Bit 8 bits
Parity None
Stop Bit 1 Bit
Flow Control None
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Switch Port Commands

The formulas for Switch Port commands are as follows:
1. Switch Command + Input Command + Port number + Output Command + Port Number + Control + [Enter]
For example, to switch input port 02 to output port 04, type the following:
sw i02 o04 [Enter]
Note: The hexadecimal code for [Enter] is 0D0A.
2. Switch Command + Output Command + Port Number + Control + [Enter]
For example, to turn off video output on port 03, type the following:
sw o03 video off [Enter]
3. Switch Command + Output Command + Port Number + Control + [Enter]
For example, to switch the next input to port 02 (audio and video), type the following:
sw o02 + [Enter]
Possible Values
The following table shows the possible values for switch commands:
Command Description
sw Switch command
Input Command Description
i Input command
Input Port Number Description
xx 01-04 port (default is 01)
Output Command Description
o Output Command
Output Port Number Description
yy 01-04 port (default is 01)
* All output ports
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Chapter 4. RS-232 Commands
Control Description
on Turn on
off Turn off
+ Next port
- Previous port
video Switch video only
audio Switch audio only
Enter Description
[Enter] Enter and send out the command
skip = video+audio
Switch Port Command Table
Cmd In N1 Out N2 C1 C2 Enter Description
sw i xx o yy*video
audio
sw o yy*video
audioonoff
sw o yy*video
audio+-
Enter
Switch Input Port xx to Output Port
Key
yy
(xx:01~04; yy:01~04, *)
Note: Skipping the video/audio command automatically switches both Video and Audio
Enter
Turn on Output Port yy
Key
Turn off Output Port yy
(yy:01~04, *)
Enter
Switch Next Output to Port yy
Key
Switch Previous Output to Port yy
(yy:01~04, *)
Note: 1. Each command string can be separated with a space.
2. The Port Number command string can be skipped, and the default value will be used.
3. The Audio or Video command string can be skipped, and both values will be used.
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VM0404 User Manual

EDID Commands

The formulas for EDID commands are as follows:
1. EDID Command + Control + [Enter]
For example, to change EDID to use the port1 setting, type the following:
edid port1 [Enter]
Possible Values
The following table shows the possible values for switch commands:EDID
Command Description
edid EDID mode selection
Control Description
port1 Pass through EDID from the display connected to
remix Conditional remix mode. The device implements
auto Implement true EDID remix of all connected displays.
default Implement ATEN default EDID for all.
port 1
remix mode once when the VM0404 is powered on.
Enter Description
[Enter Key] Send out command
EDID Command Table
Command Control Enter Description
edid port1 [Enter Key] The EDID from the display connected to
edid remix [Enter Key] Applies a mix of EDIDs from connected
edid auto [Enter Key] The EDIDs of all connected displays are
edid default [Enter Key] The ATEN default EDID is passed to all
16
port 1 (or the smallest port number) is
passed to the video source.
displays according to each connection
when the VM0404 is powered on.
detected, and the best resolution is
applied.
video sources.
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Chapter 4. RS-232 Commands

Mute Commands

The formulas for Mute commands are as follows:
1. Mute Command + Output Command + Port Number + Control + [Enter]
For example, to mute output port 04 on device 01, type the following:
mute o04 on [Enter]
2. Mute Command + Output Command + Port Number + Control + [Enter]
For example, turn on audio at output port 04 on device 01, type the following:
mute o04 off [Enter]
Possible Values
The following table shows the possible values for mute commands:
Command Description
mute Mute selected output port
Output Command Description
o Output Command
Output Port Number Description
yy 01-04 port
* All output ports (default)
Output port
Control Description
on Mute on; audio from selected output port is disabled
off Mute off; audio output enabled (default)
Mute Command Table
Command Output Num2 Control Enter Description
mute o yy on [Enter Key] Mute Output Port yy
(yy:01~04, *)
(Default: *)
mute o yy off [Enter Key] Turn on Audio at
Output Port yy
(yy:01~04, *)
(Default: *)
Note: Each command string can be separated with a space.
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VM0404 User Manual

Save / Load Profile Commands

The formulas for Save/Load Profile commands are as follows:
1. Command + Profile + Number + Control + [Enter]
For example, to save the current connection configuration to profile 01, type
the following:
profile f 01 save [Enter]
2. Command + Profile + Number + Control + [Enter]
For example, to load profile 01, type the following:
profile f 01 load [Enter]
Possible Values
The following table shows the possible values for Save/load Profile commands:
Command Description
profile Save / Load profile
Profile Description
f Profile
Profile Number Description
yy 00-07 (default is 00)
Control Description
save Save the current connection configuration
load Load a saved profile
Profile Command Table:
Command Profile Num1 Control Enter Description
profile f yy save [Enter Key] Save current connection
profile f yy load [Enter Key] Load saved profile yy
18
configuration to profile yy
(yy:00~07)
(Default: 00)
(yy:00~07)
(Default: 00)
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Chapter 4. RS-232 Commands

Read Commands

View information from the device using the following command:
Read Command + Control [Enter]
The following tables show the possible values and formats for the Control command:
Command Description
read Reads and displays information from the
Control Description
version Displays the firmware version of the VM0404
VM0404
Note: Each command string can be separated with a space.
The following table shows the available command list:
Command Control Enter Description
read version [Enter] Displays firmware version

RS-232 Baud Rate Setting Commands

Set the RS-232 Baud Rate using the following command:
Baud Command + Control [Enter]
The following tables show the possible values and formats for the Control command:
Command Description
baud Sets the baud rate to the value specified
Control Description
value 9600 / 19200 / 38400 / 115200
(Default: 19200)
Note: Each command string can be separated with a space.
The following table shows the available command list:
Command Control Enter Description
baud value [Enter] Sets the baud rate to the value
given
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VM0404 User Manual

Button Control

The formulas for Button Control commands is as follows:
Command + Control + [Enter]
For example, to enable the button function, type the following:
button on [Enter]
Possible Values
The following table shows the possible values for Button Control commands:
Command Description
button Panel button enable/disable control
Control Description
on Button function is enabled
off Button function is disabled (the source port’s LED
Button Command Table
Command Control Enter Description
button on [Enter Key] The button function is
button off [Enter Key] The button function is
flashes every 1 sec)
enabled.
disabled.
Acknowledge:
Ack Description
Command OK Command is correct and function
Command Incorrect Unavailable command or parameters
executed
After commands are sent acknowledge messages are returned.
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Chapter 4. RS-232 Commands

RS-232 Pin Assignment

Pin Description Pin Description
1 Not connected 6 Not connected
2 RXD 7 Not connected
3 TXD 8 Not connected
4 Not connected 9 Not connected
5GND
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Appendix

Safety Instructions

General

Read all of these instructions. Save them for future reference.
Follow all warnings and instructions marked on the device.
This product is for indoor use only.
Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage will result.
Do not use the device near water.
Do not place the device near, or over, radiators or heat registers.
The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against overheating, these openings must never be blocked or covered.
The device should never be placed on a soft surface (bed, sofa, rug, etc.) as this will block its ventilation openings. Likewise, the device should not be placed in a built in enclosure unless adequate ventilation has been provided.
Never spill liquid of any kind on the device.
Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
The device should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.
To prevent damage to your installation it is important that all devices are properly grounded.
Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over.
Position system cables and power cables carefully; Be sure that nothing rests on any cables.
Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock.
Do not attempt to service the device yourself. Refer all servicing to qualified service personnel.
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VM0404 User Manual
If the following conditions occur, unplug the device from the wall outlet and bring it to qualified service personnel for repair.
The power cord or plug has become damaged or frayed.
Liquid has been spilled into the device.
The device has been exposed to rain or water.
The device has been dropped, or the cabinet has been damaged.
The device exhibits a distinct change in performance, indicating a need for service.
The device does not operate normally when the operating instructions are followed.
Only adjust those controls that are covered in the operating instructions. Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair.
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Appendix

Technical Support

International

For online technical support – including troubleshooting, documentation,
and software updates: http://eservice.aten.com
For telephone support, see Telephone Support, page iv:

North America

Email Support support@aten-usa.com
Online Technical Support
Telephone Support 1-888-999-ATEN ext 4988
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase.
Your computer configuration, including operating system, revision level,
expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help.
Troubleshooting Documentation Software Updates
http://www.aten-usa.com/support
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VM0404 User Manual

Specifications

Function VM0404
Connectors Video Input Interface 4 x HDB-15 Male (Blue)
Impedance 75 Ω
Max. Distance
Video Out Interface 4 x HDB-15 Female (Blue)
Impedance 75 Ω
1.8 m
Max. Distance
Audio In 4 x Mini Stereo Jack Female (Green)
Audio Out 4 x Mini Stereo Jack Female (Green)
RS-232 1 x DB9 Female (Black)
IR Port 1 x Mini Stereo Jack Female (Black)
Power 1 x DC Jack
EDID Settings EDID Mode: Default / Port 1 / Remix / Auto
Switches Port Selection 4 x Pushbutton
Power 1 x Pushbutton
LEDs Input 16 (Green)
Power 1 (Green / Orange)
Video Max. Bandwidth 300 MHz
Max. Resolution 1920 x 1440 @ 60Hz
Max. Distance Up to 30 m
Power Consumption DC 5V:2.54W:12BTU
Environment Operating Temp. 0–50ºC
Storage Temp. -20–60ºC
Humidity 0–80% RH, Non-condensing
Physical Properties
Housing Metal
Weight 0.87 kg (1.92 lb)
Dimensions (L x W x H) 26.0 x 7.61 x 4.40 cm
30 m
Baud Rate: 19200
Data Bits: 8 Stop Bits: 1
Parity: No
Flow Control: No
(10.24 x 3 x 1.73 in)
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Appendix

Limited Warranty

ATEN warrants its hardware in the country of purchase against flaws in materials and workmanship for a Warranty Period of two [2] years (warranty period may vary in certain regions/countries) commencing on the date of original purchase. This warranty period includes the LCD panel of ATEN LCD
KVM switches. Select products are warranted for an additional year (see A+
Warranty for further details). Cables and accessories are not covered by the
Standard Warranty.
What is covered by the Limited Hardware Warranty
ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product. Replaced products assume the warranty of the original product for the remaining period or a period of 90 days, whichever is longer. When the products or components are replaced, the replacing articles shall become customer property and the replaced articles shall become the property of ATEN.
To learn more about our warranty policies, please visit our website:
http://www.aten.com/global/en/legal/policies/warranty-policy/
© Copyright 2021 ATEN® International Co., Ltd.
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.
Released: 2021-11-29
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