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5x2 HDMI Wireless Extender
VE829
User Manual
www.aten.com
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VE829 User Manual
EMC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class B digital service, pursuant to Part 15 of the FCC rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. Any changes or modifications made to
this equipment may void the user’s authority to operate this equipment. This
equipment generates, uses, and can radiate radio frequency energy. If not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
KCC Statement:
RoHS
This product is RoHS compliant.
© Copyright 2021 ATEN® International Co., Ltd.
A
TEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners. The
terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or
registered trademarks of HDMI Licensing Administrator, Inc.
ii
Released Date: 2021-01-14
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VE829 User Manual
The frequency and maximum EIRP Power in EU are listed as below
Transmitter:
5.19G~5.31GHz:22.63 dBm
5.51G~5.67GHz:22.71 dBm
Receiver:
5.18G~5.24GHz:22.03 dBm
5.19G~5.31GHz:22.88 dBm
5.51G~5.67GHz:22.04 dBm
Operation in the 5.15~5.35GHz band are restricted to indoor usage only.
You are cautioned that changes or modifications not expressly approved by the
part responsible for compliance could void the user’s authority to operate the
equipment.
FCC RF Radiation Exposure Statement:
1.This Transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter.
2.This equipment complies with FCC RF radiation exposure limits set for th for
an uncontrolled environment. This equipment should be installed and operated
with a minimum distance of 20 centimeters between the radiator and your
body.
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VE829 User Manual
User Information
Online Registration
Be sure to register your product at our online support center:
International http://eservice.aten.com
Telephone Support
For telephone support, call this number:
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
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VE829 User Manual
Package Contents
The VE829 package consists of:
1 VE829T 5x2 HDMI Wireless Extender
1 VE829R 5x2 HDMI Wireless Extender
2 IR Remote Control with batteries
1 Component Adapter Cable
1 IR Blaster Cable (Transmitter)
1 IR Sensor Extender Cable (Receiver)
1 HDMI cable
2 Power Adapter
1 User Instructions*
Check to make sure that all the components are present and that nothing got
damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit, and/or any of the
devices connected to it.
* Features may have been added to the VE829 since this manual was printed.
Please visit our website to download the most up-to-date version.
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VE829 User Manual
Contents
EMC Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
1. Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Consoles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Sources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
VE829T Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
VE829R Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
VE829R Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2. Hardware Setup
Wall Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Single Station Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
IR Blaster Extender Cable Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3. Basic Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Transmitter and Receiver Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Manual Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Front Panel Pushbutton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Remote Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
LED Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Naming Source Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Device Pairing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
4. OSD Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Source Device Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
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Adding and Selecting Active Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . 21
Remove Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Modify Transmitter Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Appendix
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Video and Audio Format Supported . . . . . . . . . . . . . . . . . . . . . . . . . .29
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
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VE829 User Manual
About this Manual
This User Manual is provided to help you get the most from your system. It
covers all aspects of installation, configuration and operation. An overview of
the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the VE829 system. Its purpose,
features and benefits are presented, and its front and back panel components
are described.
Chapter 2, Hardware Setup, describes how to set up your installation.
Diagrams showing the necessary steps are provided.
Chapter 3, Basic Operation, explains the fundamental concepts involved
in operating the VE829.
Chapter 4, OSD Operation, provides a complete description of the
VE829’s On-Screen Display (OSD), and how to work with it.
An Appendix, provides specifications and other technical information
regarding the VE829.
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Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦ Bullet lists provide information, but do not involve sequential steps.
→ Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
open the Start menu, and then select Run.
Indicates critical information.
Product Information
VE829 User Manual
→
Run means to
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
International http://www.aten.com
North America http://www.aten-usa.com
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Chapter 1
Introduction
Overview
The VE829 5x2 HDMI Wireless Extender is the first of its kind to send full
uncompressed HD 1080p, while connecting up to 5 source devices and
allowing users to switch and independently select any source to display on two
HDTVs. Its wireless matrix feature is the biggest breakthough in Audio / Video
solutions to date. This means you can watch cable TV in one location
(transmitter side) and, at the same time, independently select a Blu-ray movie
to watch in another location (receiver side). The VE829 is capable of streaming
Full HD 1080p with support for 3D content and digital audio up to 30m away,
within the home or any desired setup.
Note: Distance, quality and signal may vary depending on the environment;
solid structures, such as steel, concrete and brick may result to shorter
distance coverage or complete loss of signal.
The solution consists of a Wireless Transmitter and a Wireless Receiver with
connections for the HDMI and Component, along with a loop through (local
port) for advanced two-HDTV setups. It also features USB HID connectivity
for adding a computer / laptop to the installment, giving you wireless control
from the VE829R. Infrared (IR) pass-through enables wireless control of your
source devices and helps consolidate your HD A/V electronics, such as a
DVDs / Blu-ray players, DVRs / Cable boxes, Game consoles and computers
allowing you to design your own custom entertainment space.
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VE829 User Manual
Features
Wireless transmission of fully uncompressed HD videos up to 30m for two
HDTVs
Note: Distance, quality and signal may vary depending on the
environment; solid structures, such as steel, concrete and brick may
result to shorter distance coverage or complete loss of signal.
Allows you to switch and independently select any of 5 sources (4 x
HDMI connectors, 1 x component connector) between 2 HDTVs
Supports full uncompressed HD, 1080P, 3D content, and 5.1 channel
digital audio
Superior video quality – 480P, 720P, 1080i, 1080P
USB HID ports on Transmitter and Receiver units enable wireless
keyboard connectivity to control attached computers/laptops
Based on WHDI™ technology – Low latency < 1 ms
HDMI (3D), HDCP compatible
No software or driver installation needed
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Introduction
Requirements
Consoles
2 HDMI displays with HDMI Type A output connectors
Keyboard / mouse (optional, USB HID function)
Sources
Up to 4 video source devices with an HDMI Type A input connector
1 video source with component output connector
Computer or laptop (optional)
Cables
Up to 4 HDMI cables for the source devices you will be connecting
Note: The package includes 1 HDMI cable.
2 HDMI cables for the display devices you will be using
1 Component adapter cable
1 Component cable (not included with this package)
1 IR Blaster Cable (optional)
1 IR Sensor Extender Cable (optional)
1 mini USB to Type A USB cable (optional)
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12
3
Components
VE829T Top View
No. Component Description
1 Source LEDs These LEDs light green to indicate active connection to a
2Source
Selection
Button
3 Power Button /
LED
source.
The LEDs blink to indicate that it is trying to link with a
Receiver.
The LEDs blink quickly when no source is detected.
The LEDs blink slowly if the video from the source cannot be
recognized.
Press this to manually switch between ports.
Press this button to power on/off the VE829T.
Note: The HDMI Out on the Transmitter is always ON even
when the Transmitter is in standby mode.
The LED lights green to indicate that the device is receiving
power.
The LED turns red when the device is in standby mode.
The LED blink to indicate that it is trying to link with a
Receiver.
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Introduction
VE829R Top View
1
2
3
4
No. Component Description
1 Power Button /
LED
2 Source Button Press this to manually switch between ports.
3 Video LED The LED blinks to indicate that the VE829R does not detect an
4 Wireless Signal
LED
Press this button to power on/off the VE829R.
Note: The HDMI Out on the Transmitter is always ON even
when the Receiver is in standby mode.
The LED lights green to indicate that the device is receiving
power.
The LED turns red when the device is in standby mode.
The LED blinks to indicate that it is trying to link with a
Transmitter.
input source and/or the video format is not recognized.
The lights green when the video from the input source is
recognized.
The LED blinks to indicate that it is trying to link with the
Transmitter, and lights green when the connection is
established.
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VE829 User Manual
1
2
3
4
5
6
VE829T Rear View
No. Component Description
1 Power Adapter DC INPlug one end of the power adapter cable into this power
2 IR Out for IR
Blaster
3 Component IN
(Optional)
4 HDMI IN Use an HDMI cable to connect your HDMI input source
5 HDMI OUT Use an HDMI cable to connect your HDMI display device to
6 Mini USB Port Connect a computer to this port using a mini USB to Type A
jack, and the other end into an appropriate DC power
source.
Connect IR Blaster Cable to port to deliver signals from the
IR remote controls of your input source devices.
Refer to IR Blaster Extender Cable Setup, page 13 for
details on how to set up the IR Blaster Cable for your source
devices.
Use an adapter cable to connect your component input
source device to this port.
device to any of these ports (1~4). You can connect up to 4
HDMI input source devices.
this port.
USB cable.
VE829R Rear View
23
1
No. Component Description
1 Power Adapter DC INUse the provided mini USB power adapter and connect his
2 USB HID Connect a USB keyboard / mouse to this port to control the
3 HDMI OUT Use an HDMI cable to connect your HDMI display device to
4 IR In for IR Sensor
Extender
6
port to a power outlet.
computer connected to the Transmitter. The VE829
supports USB HID function for keyboard / mouse usage.
this port.
Connect the IR Sensor Extender to this port to receive
signals from the IR remote controls of your input source
devices. Refer to IR Blaster Extender Cable Setup,
page 13 for details.
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Front View
1
1
VE829T
VE829R
No. Component Description
1 IR Receiver This receives signals from the IR remote control.
Introduction
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VE829 User Manual
2
5
3
4
1
6
7
8
IR Remote Control
No. Component Description
1 Power On Press this button to power on
2 Power Off Press this button to turn the
3 Info Press this button to have
4 IR Button Press this button to change the
5 Source Press this button to select the
6 Transmitter
No.
7 Up / Down Press this button to select the
8 Left / Right Press to select the audio/video
the Transmitter and Receiver.
Note: If both Transmitter and
Receiver Power LEDs are red,
press Power ON while pointing
to the Receiver to wake up both
units automatically.
Transmitter and Receiver OFF.
Transmitter or Receiver display
the signal quality, source,
channel and resolution, as
follows:
Press it again to exit the Info
display.
IR Receiver’s frequency
according to the input source
device’s requirement.
Frequency ranges from 47KHz
to 56KHz to 38KHz.
audio/video source inputs, then
press OK.
Press to button to switch to
another transmitter (if more
than one Transmitter is within
range).
audio/video input source (for
the transmitter unit), then press
OK.
input source (for the receiver
unit), then press OK.
Note: 1. The battery compartment is located at the back panel of the IR remote
control.
2. Refer to Chapter 4 for further details on how to use the IR remote
control to operate your VE829 installation.
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Chapter 2
1. Important safety information regarding the placement of this
device is provided on page 25. Please review it before
proceeding.
2. Make sure that the power to all devices connected to the
installation is turned off. You must unplug the power cords of
any computers that have the Keyboard Power On function.
1.9 inches apart (4.8 cm)
Hardware Setup
Wall Mounting
For convenience and flexibility, the VE829R can be mounted on the wall. To
mount a unit do the following:
1. Use the sheet of paper provided with this package, which illustrates the
position of the main holes. Place this paper against the wall and drill two
1/4” holes as per instructions:
2. Insert anchors into the wall, followed
by the screws. Leave 5/8” of the
screw protruding for mounting the
Receiver:
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VE829 User Manual
3. Hang the VE829R by having the bottom panel holes aligned into the
screws. Slide down into position.
Note: These screws are not provided. We recommend that you use M5 x 12
Phillips Type I cross, recessed type screws.
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Hardware Setup
Single Station Installation
Note: Make sure that the power to any device that you connect to the
installation has been turned off. You must unplug the power cords of
any computers that have the Keyboard Power On function.
To set up your VE829 installation, refer to the installation diagram on the next
page (the numbers in the diagrams correspond to the steps below), and do the
following:
1. Use HDMI cables to connect the HDMI output ports on up to 4 source
device(s) to the HDMI IN (1-4) ports on the VE829T.
2. Use the provided component adapter cable to connect the component
source device to the YPbPr input port on the VE829T.
3. a. Use an HDMI cable to connect the HDMI input port on the video
display device to the HDMI OUT port on the rear of the VE829T.
b. Use an HDMI cable to connect the HDMI input port on the video
display device to the HDMI OUT port on the rear of the VE829R.
4. (Optional) Connect a PC to the USB port using a mini USB to Type A
USB cable.
5. a. Connect one end of the IR Blaster Cable to the IR Out port on the
VE829T, and attach the IR Blaster “heads” to the video source devices for
IR remote control operation on the Receiver side.
Note: Refer to the User Manual for instructions on how to attach the IR
Blaster heads to your source devices.
b. Connect the IR Sensor Extender Cable to the IR In port on the VE829R,
and attach the IR sensor to a visible area for IR remote control operation.
6. Power on the VE829T / VE829R:
a. Plug the provided power adapter into an appropriate DC power source;
plug the power adapter cable into the Power Jack on the VE829T.
b. Plug the provided power adapter into an appropriate DC power source;
plug the power adapter cable into the Mini USB port on the VE829R.
Note: If both Transmitter and Receiver Power LEDs are red (standby
mode), press the POWER button on the Receiver to wake up both
units automatically.
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VE829 User Manual
2
2
3
3a
2
1
2
4
HDMI Display Device
6a
5a
HDMI Display Device
6b
3
3b
5b
7
7. (Optional) For USB HID control (keyboard / mouse) of the PC connected
to the Transmitter, connect a keyboard or mouse to the USB port.
8. Power on all connected source devices.
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Hardware Setup
IR Blaster Extender Cable Setup
To use the remote controls for your input source devices (i.e., DVD player,
game console, Set-top box, etc.) from the Receiver side, use the provided IR
Blaster Extender Cable and IR Sensor Extender Cable. This setup conveniently
enables a user to control the input source devices even while physically located
up to 100 feet away them. Do the following steps for your units:
Transmitter
1. Connect one end of the IR Blaster Extender Cable to the IR Out port on
the VE829T.
2. Attach the IR Blaster heads to the input source device panels –
specifically, over the IR sensor of the audio/video device.
Receiver
3. Connect one end of the IR Sensor Extender Cable to the IR In port on the
VE829R.
4. Attach the IR sensor to a visible area where you can point your IR remote
control (i.e. front panel of the display device or against a wall).
Note: The VE829 IR sensors support 38 KHz, 47 KHz and 56 KHz remote
signal protocol.
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Chapter 3
Basic Operation
Overview
The VE829 Transmitter and Receiver communicate wirelessly. At startup,
ensure that the units first establish a connection with each other.
See Transmitter and Receiver Link below for details.
There are various convenient methods to operate the VE829: manually via the
panel pushbutton, using the IR remote control, and via the On-Screen Display
(OSD). Manual operation involves pressing the Source pushbutton located on
the unit’s top panel or using the Source button on the remote control.
Input source switching, as well as adding/removing Transmitters and
modifying the Transmitter name, via OSD using the remote control are
discussed in Chapter 4.
Transmitter and Receiver Link
After powering on the Transmitter and Receiver, the panel LEDs blink to
indicate that the two units are establishing a connection. This takes around 15
to 20 seconds. The LEDs light a steady green when the boot up is completed
and the VE829 devices are ready for use.
Note: 1. If the LEDs continue to blink after 80 seconds, check the distance
between the Transmitter and Receiver. The maximum distance
between VE829T / VE829R is 100 feet, while the minimum distance
between VE829 devices is 6.5 feet if you have more than one set of
VE829.
2. Distance, quality and signal may vary depending on the environment;
solid structures, such as steel, concrete and brick may result to shorter
distance coverage or complete loss of signal.
Make sure your display device is set in HDMI input mode. Refer the user
manual of your HDMI display for more information.
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VE829 User Manual
Manual Switching
You can manually switch input sources by pressing the pushbutton on the top
panel of the VE829T / VE829R, or using the IR remote control.
Front Panel Pushbutton
Press the SOURCE button on the top panel of the Transmitter or Receiver to
toggle between connected input sources, and select the video you want
displayed on screen.
Remote Control
Press the SOURCE button on your IR remote control while pointing at the
Transmitter or Receiver to toggle between connected input sources, and select
the video you want displayed on screen.
Note: 1. The default input source is the device connected to the HDMI 1 port.
2. You can also switch between source inputs via the OSD using the
provided remote control. Refer to Source Device Switching, page 21
for instructions on how to use the remote control, as well as the OnScreen Display (OSD).
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Basic Operation
LED Display
The Mode and Port Selection Pushbuttons on the VE829’s front panel each
have three corresponding LED icons that represent audio, KVM, and USB
Link. These light green or orange, depending on status, as shown in the table,
below:
Item / Mode
Standby For power saving
Initial Boot
up / Warm
up
Searching
available
channels
Wireless
linked Mode
Status
Description
mode.
It will spend 15 ~ 20
seconds for system
boot up.
Continuing search
available channels
If system can’t
establish link over
80s after
initialization.
No input from
selected source
(Note B)
Video format not
recognized (Note
C)
Video format is
recognized
Power
LED
Static
Red
Blinking
Green
Blinking
Green
Static
Green
Static
Green
Static
Green
Video
Source
LED
off off off
Blinking Blinking Blinking
Blinking Blinking Blinking
Blinking
(Quickly)
Blinking
(Slowly)
Static
Green
LED
(VE829R)
Blinking Static
Blinking Static
Static
Green
Wireless
LED
(VE829R)
Green
Green
Static
Green
OSD
Display
–
Note: 1. Make sure the source device has been powered on and that the signal
output is set to HDMI.
2. If there is no video displayed and OSD shows “Not Supported
Format”, the video resolution or frame rate from the source device is
not supported. Refer to page 29 for a list of supported video timing
formats.
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VE829 User Manual
Naming Source Devices
You can give names the input source devices attached to the VE829T
(Transmitter) to easily identify them. To do this, follow these steps:
1. Press and hold the Source button on the top panel of the VE829T for over
3 seconds.
2. In the screen that appears on your HDMI display, input the name you want
to give the input source device. Do this pointing the remote control at the
VE829T and using the Up and Down keys to change the letters / numbers;
use the Left and Right keys to move the cursor. The IR key serves as a
backspace.
3. Save the input source device name by either pressing the Source key on
the remote control or on the top panel of the VE829T.
The name should appear on screen when the input source device is selected for
both Transmitter and Receiver sides.
Note: Refer to Modify Transmitter Name, page 23 for steps on using the
Tra nsmi tter No. button to change the Transmitter name.
Device Pairing
If you want to link another VE829T (Transmitter) with an existing VE829R
(Receiver), do the following steps:
1. Enter the Pairing mode for the VE829T. Power off the unit by unplugging
it.
2. Press and hold down the Power button. Plug the unit but keep pressing the
Power button until the LED is blinking orange indicating that the VE829T
has entered the Pairing mode.
3. Do the same steps for the VE829R. Once the receiver enters the Pairing
mode, the screen shows a progress bar.
4. Once the pairing is finished, both units reboot and are ready to work
together.
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Basic Operation
Powering Off and Restarting
If it becomes necessary to power off the unit, before starting it back up you
must do the following:
1. Shut down all the devices that are attached to the VE829T / VE829R.
2. Unplug the VE829T / VE829R’s power adapter cable.
3. Wait 10 seconds, then plug the VE829T / VE829R’s power adapter cable
back in.
4. After the VE829T / VE829R is up, Power on the attached devices.
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VE829 User Manual
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Chapter 4
OSD Operation
Overview
The On-Screen Display (OSD) is a menu driven method to handle VE829T /
VE829R control and switching operations. It appears on the attached HDMI
displays (Transmitter or Receiver) after hardware connections are made and
the devices are powered on.
Source Device Switching
You can switch between source inputs via the OSD using the IR remote control
as follows:
VE829T (Transmitter): Press the Up / Down keys.
VE829R (Receiver): Press the Left / Right keys.
The OSD cycles through the input devices and you can press OK
once the desired source is selected.
Adding and Selecting Active Transmitter
You can add up to 4 VE829T (Transmitter) unit to a VE829R (Receiver) via
the OSD. If more than one Transmitter is within range and/or are added with
the Receiver, you can use the OSD to select which one to use for the session.
The original transmitter paired with your Receiver is named Transmitter 1,
while the transmitter to be added is named Transmitter 2 in this section.
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VE829 User Manual
To add another Transmitter to a Receiver, do the following steps:
1. Make sure Transmitter 1 is powered off. Press Tra nsm itter No. on the IR
remote control (pointing to the Receiver).
2. Press the Up / Down button on your remote control and go to SETUP,
press OK.
3. Select Add New Transmitter. The VE829R starts searching for
Transmitters within range.
Note: Press Transmitter No. key to exit the Searching screen.
During this period, press and hold the Power pushbutton on the top panel
of the Transmitter you want to add, then power it on. Hold the power
button down until the Power LED on the Transmitter starts to blink
(orange), which indicates that the unit has entered Connecting Mode. Once
the process is successful, the OSD displays Transmitter 2 on screen.
Note: Refer to Naming Source Devices, page 18 for details on how to edit
the name of a Transmitter.
4. After successfully connecting the Receiver with Transmitter 2, you can
now power on Transmitter 1. The Receiver can be linked with either
transmitters (1 and 2), which can be selected through the Tra n smitte r No.
button on the remote control.
Note: 1. To add more transmitters, repeat steps 1 to 4.
2. Although you can connect the Receiver with multiple
Transmitters, only one Receiver can operate at a time.
3. If you have more than one pair of this product, each Transmitter
and Receiver should be at least 6.5 feet away from one another.
4. When Receiver 1 is connected to Transmitter 2, the original
receiver paired with Transmitter 2 (Receiver 2) gets
disconnected. You need to pair Transmitter 2 to Receiver 2 again
to use them together. See Device Pairing, page 18 for details.
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OSD Operation
Remove Transmitter
To remove a Transmitter from the list of transmitters paired with a receiver, do
the following:
1. Press Transmitt er No . on the IR remote control, go to SETUP then press
OK.
2. Select Remove Transmitter.
3. Go to the Transmitter you want to remove and press OK.
Modify Transmitter Name
To change a Transmitter name, do the following:
1. Press Transmitt er No . on the IR remote control, go to SETUP then press
OK.
2. Select Modify Transmitter Name.
3. Go to the Transmitter that you want to rename.
4. Using the IR remote control, press the Up and Down keys to change the
letters / numbers; use the Left and Right keys to move the cursor. The IR
key serves as a backspace.
Note: Refer to Naming Source Devices, page 18 for steps on using the Source
button on the top panel of the VE829T to change the Transmitter name.
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VE829 User Manual
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Appendix
Safety Instructions
Read all of these instructions. Save them for future reference.
Follow all warnings and instructions marked on the device.
This product is for indoor use only.
Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage will result.
Do not use the device near water.
Do not place the device near, or over, radiators or heat registers.
The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered.
The device should never be placed on a soft surface (bed, sofa, rug, etc.) as
this will block its ventilation openings. Likewise, the device should not be
placed in a built in enclosure unless adequate ventilation has been provided.
Never spill liquid of any kind on the device.
Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
The device should be operated from the type of power source indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
To prevent damage to your installation, it is important that all devices are
properly grounded.
Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
Position system cables and power cables carefully; Be sure that nothing
rests on any cables.
Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
Do not attempt to service the device yourself. Refer all servicing to
qualified service personnel.
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VE829 User Manual
If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
The power cord or plug has become damaged or frayed.
Liquid has been spilled into the device.
The device has been exposed to rain or water.
The device has been dropped, or the cabinet has been damaged.
The device exhibits a distinct change in performance, indicating a need
for service.
The device does not operate normally when the operating instructions
are followed.
Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.
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Appendix
Technical Support
International
For online technical support – including troubleshooting, documentation,
and software updates: http://eservice.aten.com
For telephone support, Telephone Support, page iv.
North America
Email Support support@aten-usa.com
Online
Technical
Support
Telephone Support 1-888-999-ATEN ext 4988
Troubleshooting
Documentation
Software Updates
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase.
Your computer configuration, including operating system, revision level,
expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help.
http://www.aten-usa.com/support
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VE829 User Manual
Specifications
Function VE829T VE829R
Connectors Input HDMI In 4 x HDMI Type A
Component in 1 x S Video Female
USB input N/A 1 x USB type A (USB
IR Input port N/A 1 x 2.5 mm jack
Output HDMI Out 1 x HDMI type A
IR Out 1 x 2.5mm jack (Black) N/A
USB out 1 x Mini USB port
Unit to Unit Wireless 5Ghz Wireless 5Ghz
Power 1 x DC Jack 1 x DC Jack (Mini
Switches Power 1 x Pushbutton 1 x Pushbutton
Source 1 x Pushbutton 1 x Pushbutton
LEDs Source 5 (Green) N/A
Video Source N/A 1 (Green)
Wireless Signal N/A 1 (Green)
Resolution HDMI input 480p, 720p, 1080i and 1080p
Component input 480i, 480p, 576i, 576p, 720p, 1080i and 1080p
Audio 5.1 channel digital audio
Transmission Distance Up to 30m
Power Consumption DC5V, 9.5W DC5V, 6.7W (mini
Environment Operating Temp. 0–40ºC
Storage Temp. -20–60ºC
Humidity 0–80% RH, Non-condensing
Physical
Properties
Housing Plastic
Weight 280 g 130 g
Dimensions
(L x W x H)
Female (Black)
(Black)
Female (Black)
(USB HID + service
port) (Black)
23.40 x 9.65 x 3.25 cm 9.50 x 9.50 x 3.55 cm
N/A
N/A
HID for Keyboard/
Mouse) (Black)
(Black)
1 x HDMI type A
Female (Black)
N/A
USB)
USB)
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Appendix
Video and Audio Format Supported
2D Video Format Timings Resolution
Primary CEA Video Timing
640x480p @ 59.94 / 60Hz 480p
720x480p @ 59.94Hz
720x480p @ 60Hz
720x576p @ 50Hz 576p
1280x720p @ 50Hz 720p
1280x720p @ 59.94 / 60Hz
1920x1080i @ 50Hz 1080i
1920x1080i @ 59.94 / 60Hz
1920x1080p @ 50Hz 1080p / 60
1920x1080p @ 59.94 / 60Hz
Secondary CEA Video Training
1920x1080p @ 23.98 / 24Hz 1080p / 24
1920x1080p @ 25Hz
1920x1080p @ 29.97 / 30Hz
VESA Timing (DVI Only)
640x480 @ 59.94 / 72.809Hz VGA
800x600 @ 60.317 / 72.188Hz SVGA
1024x768 @ 60 / 70.069Hz XGA
1280x768 @ 60 Hz WXGA
1280x1024 @ 60 Hz SXGA
Mandatory CEA 3D Video Format Timings
1280x720p @ 50Hz Top-and-Bottom
1280x720p @ 50Hz Frame packing
1280x720p @ 59.94 / 60Hz Top-and-Bottom
1280x720p @ 59.94 / 60Hz Frame packing
1920x1080i @ 50Hz Side-by-Side (Half)
1920x1080i @ 59.94 / 60Hz Side-by-Side (Half)
1920x1080p @ 23.98 / 24Hz Top-and-Bottom
1920x1080p @ 23.98 / 24Hz Frame packing
Audio Bit Rate Support
2 Channel PCM Supported Sampling Rate
16 bits 32 KHz 44.1 KHz 48 KHz 96 KHz
24 bits 32 KHz 44.1 KHz 48 KHz 96 KHz
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VE829 User Manual
Troubleshooting
Operation problems can be due to a variety of causes. The first step in solving
them is to make sure that all cables are securely attached and seated completely
in their sockets.
Problem Resolution
The Power LED does not
light up.
No video shows on the
HDMI display.
Check that the power adapters of the Transmitter /
Receiver are properly plugged into a functioning power
outlet.
Check that the cables from the input source devices to
the Transmitter are correct and properly attached.
Ensure that the display is set to receive HDMI signals.
Verify the status of Power LED, as follows:
Power LED blinking (green):
– Check that the distance between the Transmitter
and Receiver does not exceed 100 feet.
– Move the Transmitter closer to the Receiver.
Power LED lights solid + Source LED blinking
slowly (green)
– Ensure that the video resolution and frame rate
selected are supported. See Video and Audio
Format Supported, page 29 for more details.
– Connect the source device to your display to
check the video format compatibility.
– Check if the video resolution on your HDMI
display is set to 1080p, 1080i, 720p, 576p, or 480p
resolution. Refer to Video and Audio Format
Supported, page 29.
Power LED lights solid + Source LED blinking
quickly (green)
– Check that the cables from the input source
devices to the Transmitter are correct and properly
attached.
– Ensure your input source devices are powered
on.
– Check that proper cable is connected between the
Receiver and the HMDI display device.
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Problem Resolution
Poor picture quality or
intermittent video
No audio
IR Remote Control
cannot control input
source device.
No 3D video output
Check if the video resolution on your HDMI display is set
to 1080p, 1080i, 720p, 576p, or 480p resolution. Refer to
Video and Audio Format Supported, page 29.
Check that the distance between the Transmitter and
Receiver does not exceed 100 feet.
Solid structures (walls, panels, beams) between the
Transmitter and Receiver can affect signal quality. Consider installing the units with the least amount of barriers
between them.
Check your display’s volume is not set to Mute.
Check your input source device’s audio volume has
been enabled. Adjust the volume accordingly.
Ensure the bit rate of audio from the source device is
supported (refer to page 29).
Check where is IR sensor is located on the input source
device. Make sure that the IR Blaster Extender Sensor is
close aligned to the input source device’s IR sensor.
Change the IR Blaster Extender frequency to meet the
input source device’s requirement. See IR Blaster
Extender Cable Setup, page 13.
Check that the connected HDMI displays on the Transmitter and Receiver can support 3D video format.
Turn off 2D HDTV mode on your HDMI display (that supports 3D video format) and reboot the display. Set the
input source device to 3D video format output for the 3D
display.
Check the video output setting of the input source device
(ex. Blu-ray Disc, PS3..etc.) supports 3D video format.
Ensure the 3D format timing from the input source
device is supported (refer to page 29).
Appendix
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VE829 User Manual
Limited Warranty
ATEN warrants its hardware in the country of purchase against flaws in
materials and workmanship for a Warranty Period of two [2] years (warranty
period may vary in certain regions/countries) commencing on the date of
original purchase. This warranty period includes the LCD panel of ATEN LCD
KVM switches. Select products are warranted for an additional year (see A+
Warranty for further details). Cables and accessories are not covered by the
Standard Warranty.
What is covered by the Limited Hardware Warranty
ATEN will provide a repair service, without charge, during the Warranty
Period. If a product is detective, ATEN will, at its discretion, have the option
to (1) repair said product with new or repaired components, or (2) replace the
entire product with an identical product or with a similar product which fulfills
the same function as the defective product. Replaced products assume the
warranty of the original product for the remaining period or a period of 90 days,
whichever is longer. When the products or components are replaced, the
replacing articles shall become customer property and the replaced articles
shall become the property of ATEN.
To learn more about our warranty policies, please visit our website:
http://www.aten.com/global/en/legal/policies/warranty-policy/
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