Aten SN0116COD User Manual

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Serial Console Server

SN0108CO / SN0116CO / SN0132CO / SN0148CO /

SN9108CO / SN9116CO / SN0108COD / SN0116COD /

SN0132COD / SN0148COD

User Manual

www.aten.com

Serial Console Server User Manual

EMC Information

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device mat not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

Warning: Operation of this equipment in a residential environment could cause radio interference.

KCC Statement:

RoHS

This product is RoHS compliant.

Battery Safety Notice

 There is a risk of explosion if the battery is replaced with an

incorrect type. Dispose of used batteries according to the relevant instructions.

Batterie avis de sécurité

 Il existe un risque d'explosion si la batterie est remplacée par

un incorrect tapez. Jeter les piles usagées selon la pertinente instructions.

Serial Console Server User Manual

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Serial Console Server User Manual

User Information

Online Registration

Be sure to register your product at our online support center:

International http://eservice.aten.com

Telephone Support

For telephone support, call this number:

International 886-2-8692-6959

China 86-400-810-0-810

Japan 81-3-5615-5811

Korea 82-2-467-6789

North America 1-888-999-ATEN ext 4988

1-949-428-1111

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

Serial Console Server User Manual

Package Contents

The Serial Console Server package consists of:

SN0108CO / SN0116CO

1 SN0108CO / SN0116CO Serial Console Server

1 Laptop USB Console Cable

2 Power Cords

1 Mounting Kit

2 Lok-U-Plugs

1 Lok-U-Plug Installation Tool

1 Foot Pad Set (4 pcs.)

1 User Instructions*

SN0108COD / SN0116COD

1 SN0108COD / SN0116COD Serial Console Server

1 Laptop USB Console Cable

1 Mounting Kit

1 Foot Pad Set (4 pcs.)

1 User Instructions*

SN0132CO / SN0148CO

1 SN0132CO / SN0148CO Serial Console Server

1 Laptop USB Console Cable

2 Power Cords

1 Mounting Kit

1 Foot Pad Set (4 pcs.)

1 User Instructions*

Serial Console Server User Manual

Manual Date: 2019-01-24

All other brand names and trademarks are the registered property of their respective owners.

SN0132COD / SN0148COD

1 SN0132COD / SN0148COD Serial Console Server

1 Laptop USB Console Cable

1 Mounting Kit

1 Foot Pad Set (4 pcs.)

1 User Instructions*

SN9108CO / SN9116CO

1 SN9108CO / SN9116CO Serial Console Server

1Power Cord

1 Mounting Kit

1 Lok-U-Plug

1 Lok-U-Plug Installation Tool

1 Foot Pad Set (4 pcs.)

1 User Instructions*

*Features may have been added since this manual was published. Please visit our website to download the most up-to-date version of the manual

Check to make sure that all of the components are present and in good order. If anything is missing, or was damaged in shipping, contact your dealer. Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the Serial Console Server or to any other devices on the installation.

Serial Console Server User Manual

EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Battery Safety Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Batterie avis de sécurité . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

SN0108CO / SN0116CO. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

SN0108COD / SN0116COD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

SN0132CO / SN0148CO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

SN0132COD / SN0148COD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

SN9108CO / SN9116CO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii

Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv

Chapter 1.

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Introduction

System Accessibility and Availability. . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Serial Console Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

System Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Serial Device Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

DTE/DCE Auto-Sensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

SN0108CO / SN0108COD Front View . . . . . . . . . . . . . . . . . . . . . . . . . 9

SN0116CO / SN0116COD Front View . . . . . . . . . . . . . . . . . . . . . . . . . 9

SN0132CO / SN0132COD Front View . . . . . . . . . . . . . . . . . . . . . . . . 11

SN0148CO / SN0148COD Front View . . . . . . . . . . . . . . . . . . . . . . . . 11

SN9108CO Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

SN9116CO Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

SN0108CO Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

SN0116CO Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

SN0108COD Rear View (DC Power) . . . . . . . . . . . . . . . . . . . . . . . . . 16

SN0116COD Rear View (DC Power) . . . . . . . . . . . . . . . . . . . . . . . . . 16

SN0132CO Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

SN0148CO Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

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Serial Console Server User Manual

SN0132COD Rear View (DC Power) . . . . . . . . . . . . . . . . . . . . . . . . . 18

SN0148COD Rear View (DC Power) . . . . . . . . . . . . . . . . . . . . . . . . . 18

SN9108CO Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

SN9116CO Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Chapter 2.

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Stacking and Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Serial Console Server Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Chapter 3.

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

First Time Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Chapter 4.

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Local Console Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Remote Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Hardware Setup

Stacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Rack Mounting - Front. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Rack Mounting - Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

SN0108CO / SN0116CO / SN0132CO / SN0148CO Installation . . . . 27

SN9108CO / SN9116CO Installation . . . . . . . . . . . . . . . . . . . . . . . . . 30

Super Administrator Setup

Local Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Laptop USB Console (LUC) Login - SNViewerUSB . . . . . . . . . . . 34

Console Login - HyperTerminal. . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Local Console Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Remote Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Telnet Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

PuTTY Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Browser Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Network Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Changing the Super Administrator Login . . . . . . . . . . . . . . . . . . . . . . 39

The User Interface

Web Browser Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

The Web Browser Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Page Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

The Tab Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

SNViewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

SNViewer Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Data Import . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Encode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Message Display Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

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Serial Console Server User Manual

Compose Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

User List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Terminal Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Terminal Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Telnet Menu-Driven Text UI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Chapter 5.

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Operating Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Chapter 6.

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

The Sidebar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

History. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Port Operating Modes

Console Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Real COM Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

TCP Server / TCP Client (Serial Tunnel). . . . . . . . . . . . . . . . . . . . . . .56

TCP Server (RAW TCP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

TCP Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

UDP Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Virtual Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Console Management Direct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Disabled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Port Access

The Sidebar Tree Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Telnet/SSH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Port Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Save & Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Port Buffering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Operating Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Alert Strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Command Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Chapter 7.

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

User Management

Adding Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Modifying User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Deleting User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Serial Console Server User Manual

Creating Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Modifying Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Deleting Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Users and Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Assigning Users to a Group From the User’s Notebook. . . . . . . . . . . 89

Removing Users From a Group From the User’s Notebook . . . . . . . 91

Assigning Users to a Group From the Group’s Notebook . . . . . . . . . 92

Removing Users From a Group From the Group’s Notebook . . . . . . 93

Device Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Assigning Device Permissions under User Settings. . . . . . . . . . . . . . 94

Assigning Device Permissions under Group Settings . . . . . . . . . . . . 96

Chapter 8.

Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Device Management

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Mounted Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Service Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Event Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Authentication and Authorization . . . . . . . . . . . . . . . . . . . . . . . . 109

CC Management Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

OOBC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Enable Dial Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Enable Dial Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Security Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Working Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

IP/MAC Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Account Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Association . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Current System Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

New System Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Chapter 9.

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

System Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Log Notification Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Chapter 10.

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Log

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Maintenance

Serial Console Server User Manual

Backup / Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Certificate Signing Request . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Appendix

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

DC Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

SN0108CO / SN0116CO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

SN0108COD / SN0116COD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

SN0132CO / SN0148CO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

SN0132COD / SN0148COD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

SN9108CO / SN9116CO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

IP Address Determination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

The Local Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

IPv6 152

Link Local IPv6 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

IPv6 Stateless Autoconfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Virtual Modem Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

AT Command Set Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

Clear Login Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157

Pin Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

DCE Mode Pin Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158

DTE Mode Pin Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158

DB-9/DB-25 Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

DB-9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

DB-25. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160

Serial Console Server User Manual

About This Manual

This User Manual is provided to help you get the most from your Serial Console Server system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

Overview

Chapter 1, Introduction, introduces you to the Serial Console Server. Its

purpose, features and benefits are presented, and its front and back panel components are described.

Chapter 2, Hardware Setup, provides step-by-step instructions for setting up your installation, and explains some basic operation procedures.

Chapter 3, Super Administrator Setup, explains the procedures that the super administrator employs to set up the Serial Console Server network environment, and change the default username and password.

Chapter 4, The User Interface, describes the layout and explains the components of the Serial Console Server user interface. Describes how to log in to the Serial Console Server with each of the available access methods: from a local console, an Internet browser, and Windows application (AP) programs.

Chapter 5, Port Operating Modes, describes the port operating modes, including Console Management and Console Management Direct modes for device control; and Real COM Port, Virtual Modem, TCP Server, TCP Client, and UDP Mode for Serial-to-Ethernet connectivity and applications that require COM ports, serial tunneling, or where TCP/UDP Socket functionality is needed.

Chapter 6, Port Access, describes the Port Access page and how to configure the options it provides regarding port and power outlet manipulation.

Chapter 7, User Management, shows super administrators and administrators how to create, modify, and delete users and groups, and assign attributes to them.

Chapter 8, Device Management, shows super administrators how to configure and control overall Serial Console Server operations.

Chapter 9, Log, explains how to install and configure the Log Server.

Chapter 10, Maintenance, explains how to backup, restore, and upgrade the

Serial Console Server and its firmware, as well as providing information about private certificates.

xii

Serial Console Server User Manual

An Appendix, at the end of the manual provides technical and troubleshooting information.

Conventions

This manual uses the following conventions:

Monospaced Indicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means

1. Numbered lists represent procedures with sequential steps.

♦ Bullet lists provide information, but do not involve sequential

→ Indicates selecting the option (on a menu or dialog box, for

to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

steps.

→

example), that comes next. For example, Start to open the Start menu, and then select Run.

Indicates critical information.

Run means

xiii

Serial Console Server User Manual

Terminology

Throughout the manual we make reference to the terms Local and Remote in regard to the operators and equipment deployed in a Serial Console Server installation. Depending on the point of view, users and servers can be considered Local under some circumstances, and Remote under others:

 Serial Console Server’s Point of View

 Remote users – We refer to a user as a Remote user when we think of

him as someone who logs into the Serial Console Server over the net from a location that is remote from the Serial Console Server.

 Local Console – a computer connected directly to the Serial Console

Server by a physical connection.

 Servers, Serial Device, or Port Device – any device attached to the

Serial Console Server’s ports via cable.

 User’s Point of View

 Local client users – We refer to a user as a Local user when we think of

him as sitting at his computer performing operations on the devices connected to the Serial Console Server that is remote from him.

When we describe the overall system architecture we are usually speaking from the Serial Console Server’s point of view – in which case the users are considered remote. When we speak about operations users perform via the browser, viewers, and AP programs over the net, we are usually speaking from the user’s point of view – in which case the Serial Console Server and the devices connected to it are considered remote.

International http://www.aten.com

North America http://www.aten.com/us/en/

xiv

Chapter 1

Introduction

Overview

The SN01xxCO and SN91xxCO Series features Cisco pin-outs and autosensing DTE/DCE function, providing a direct connection to Cisco network switches (and other compatible devices) without rollover cables for even more time-saving IT infrastructure deployment. In addition, the SN01xxCO and SN91xxCO models support online detection of connected serial devices (including terminal blocks) for device status monitoring. A notification email alert will be sent to the administrator when connected devices are offline.

With dual Ethernet ports and power supplies, the SN01xxCO supports power redundancy as well as failover, or dual IP addresses access, ensuring 24/7 availability of access to serial devices. The SN01xxCO Series also offers dual DC (see Note) options for more flexible implementation.

Note: Available with DC power at customer’s request (SN0108COD /

SN0116COD / SN0132COD / SN0148COD).

Available in 8-, 16-, 32- and 48-port models, the serial console servers offer both in-band and out-of-band (OOB) remote serial console access to servers and network devices via a direct Telnet/SSH client and Java viewer. The OOB management enables IT administrators to manage network devices (e.g. router, switch, UPS) in server rooms using management networks that are separated from the main/production networks. Where access difficulty occurs in the production network, the administrators can still access them via the console server. The serial console servers offer out-of-band access methods such as direct console connection from a local computer, USB console connection from a laptop, PSTN connection via modem, or hybrid network connection via the dual LAN ports (one connected to the production network and the other connected to the management network).

Implemented with various security technologies such as TLS 1.2 data encryption, RSA 2048-bit certificates, configurable user permissions for port access and control, local/remote/third-party authentication and authorization, IP/MAC address filter, and FIPS 140-2 certified cryptography, the SN01xxCO and SN91xxCO serial console servers assure administrators the security for easy and high-level access. For instance, access rights and privileges can be applied to 8/16/32/48 serial ports individually. Data encryption is provided to

Serial Console Server User Manual

ensure that information and control are always protected. Logging and alerting of system events help to quickly resolve issues and mitigate risks. While secured by the above examples, the consolidated password authentication simplifies management.

The SN01xxCO and SN91xxCO Series are used to connect serial devices to an Ethernet network to allow access and control of demanding applications that manage industrial control, data acquisition, environment monitoring, remote facility operations and equipment management. Multiple operational modes are available to administrators including Console Management, Console Management Direct, Real Com Port, TCP Server/Client, UDP Server/Client, and Virtual Modem. Furthermore, the SN01xxCO Series works in tandem with ATEN’s PDU (see Note) remote power management systems. Both can be utilized through ATEN’s CC2000 software to provide centralized serial device access and integrated power management.

Note: PON port reserved for PG Series PDU.

With their comprehensive features, the SN01xxCO and SN91xxCO Series help to maximize IT productivity, increase scalability, as well as reduce installation and operational costs with easy and secure remote management of serial devices. The serial console servers save you time and money by allowing administrators to manage their data centers from practically anywhere – minimizing travel and MTTR (Mean Time to Repair) costs, ensuring the highest availability for data center services.

Chapter 1. Introduction

Features

System Accessibility and Availability

 Secure in-band and out-of-band remote serial console access

 Browser access with an intuitive GUI

 Terminal-based access with a menu-driven UI

 Modem dial-in/dial-back/dial-out access

 Front USB ports for storage or USB-based PC cards*

 Laptop USB Console (LUC) port for local console access via laptop*

 Dual Ethernet ports allow fail control or dual IP address access*

 Dual power supply*

Note: SN01xxCO only.

Serial Console Management

 Auto-sensing DTE/DCE feature supports a direct connection to Cisco

network switches (and other compatible devices) without rollover cables for more convenient IT infrastructure deployment

 Online/Offline detection of connected serial devices (including terminal

blocks) – automatically send event notifications when the devices are offline for device status monitoring

 Convenient and simple serial device access via selectable Telnet/SSH and

third-party clients such as PuTTY

 Easy port access via selectable ActiveX or Java serial viewer

 Comprehensive viewer functions – copy/paste, logging, data import,

macros, broadcasting and message board

 Sun Solaris ready – Sun “break-safe”

 Alert Strings – whenever one of the pre-defined strings matches the

message sent from the serial devices, you will be informed by serial console server via SNMP Trap alert and/or an email

 Command filter – administrators can restrict users to execute only pre-

defined commands

 Multiple users can simultaneously access the same port – up to 16

connections per port

 Modes for simultaneous access – Exclusive/Occupy/Share

Serial Console Server User Manual

 Integrates with ATEN PDU* products for power management of each port

(SN01xxCO only)

Note: PON port reserved for PG Series PDU.

Security

 Supports secure login from browsers with TLS 1.2 data encryption and

RSA 2048-bit certificates

 Configurable user permissions for port access and control

 Local and remote authentication and login

 Third-party authentication via RADIUS, TACACS+, LDAP/AD and

Kerberos

 IP and MAC address filter for enhanced security protection

 High-Grade Security – supports FIPS 140-2 level 1 security standards that

use an embedded FIPS 140-2 certified OpenSSL cryptographic module (Certificate #1747, #2398, #2473)

System Management

 System configuration via web browser, Telnet/SSH client and local

console

 System log and event login

 Event Destination – Event logs will be saved to Log server, Syslog server,

and USB drive*

 SNMP agent

 Event notification – supports notification of SMTP email, SNMP Trap,

and SMS* (with additional mobile devices)

 Backup / Restore system configuration and upgradeable firmware

 Multi-browser support – Internet Explorer, Chrome, Firefox

 NTP for time server synchronization

 IPv4 / IPv6 support

 Integrates into CC2000 software for centralized data center management

 Integrates into CCVSR software for user session recording

Note: SN01xxCO only.

Chapter 1. Introduction

Serial Device Management

 Versatile serial operating modes – Console Management, Console

Management Direct, Real Com Port, TCP Server/Client, UDP Server/ Client, and Virtual Modem

 Real COM driver for Windows 2000 or higher and Windows Server 2003/

2008

 Real TTY driver for Linux

 Fixed TTY driver for UNIX

 Supports baud rates of 300, 600, 1200, 1800, 2400, 4800, 9600, 19200,

28800, 38400, 57600, 115200, 230400 bps

Language

 Multi-language web-based GUI – available in English, German, Japanese,

Korean, Russian, Simplified Chinese and Traditional Chinese

Note: Fixed TTY Driver Supports 1) OpenServer (Sco Unix); 2) UnixWare 7,

SVR 5; 3) UnixWare 2.1, SVR 4.2; 4) QNX 4.25, QNX 6; 5) FreeBSD;

6) Solaris 10; 7) AIX 5.x; 8) HP-UX 11i.

Serial Console Server User Manual

Requirements

 The devices that connect to the Serial Console Server must support the

following serial protocol:

 RS-232 (protocol or terminal operations)

 For Console Management operating mode; Telnet/SSH client, a third party

client such as PuTTY, or web browser must be installed

 For the browser-based WinClient ActiveX, SNViewer for console

operating mode, and DirectX 8 must be present, and at least 2MB of memory must be available after installation.

 For the browser-based Java Viewer SNViewer for console management

operating mode, Java Runtime Environment (JRE) 8 or higher must be installed, and at least 2MB of memory must be available after installation. Java is available for free download from the Sun Java website:

http://java.sun.com

 The Virtual COM port driver (Real COM port) support requires Windows

2000 or higher.

 Under Vista (32-bit version), only the administrator can install the Virtual

Port Management Utility – ordinary users can only operate the mapped Real COM ports.

 The current Linux TTY driver supports kernels 2.2, 2.4, 2.6 (up to 2.6.39),

and 3.1 (up to 3.1.5-23).

 The Fixed TTY driver for UNIX supports: Unix, OpenServer; Unix War e

7, SVR 5; Unix Ware 2.1, SVR 4.2; QNX 4.25, QNX 6; FreeBSD; Solaris 10; AIX 5.x; and HP-UX 11i.

 For the Log Server, you must have the Microsoft Jet OLEDB 4.0 or higher

driver installed.

Chapter 1. Introduction

DTE/DCE Auto-Sensing

To connect to RJ45 cosole ports

 With Cisco pinouts and auto-sensing DTE/DCE feature, serial console

server can connect to Cisco switches (and other compatible devices) with straight-through Cat 5e cables.

 For serial port pin outs, please refer to Pin Assignment on page 158.

To connect to DB9 or DB25 device interface

 Serial console server can connect to PC COM port (DB9) with Cisco

Console Cable.

 If you wish to make a DB9 or DB25 adapter, please refer to DB-9/DB-25

Interface on page 159.

Serial Console Server User Manual

Browsers

Supported browsers for logging into the device include the following:

Browser Version

IE 11 and higher

Chrome 70 and higher

Firefox 63 and higher

Safari 12 and higher

Components

1 2

4789

1 2

4789

SN0108CO / SN0108COD Front View

SN0116CO / SN0116COD Front View

Chapter 1. Introduction

No. Component Description

1 Power LEDs Lights when the unit is powered up and ready to operate.

2 Port LEDs The Port



Flashes Green: Active – data is being transmitted through the port

3 LAN LEDs Primary and Secondary 10/100/1000 Mbps LAN LEDs.



RED: 10 Mbps



RED + GREEN (ORANGE): 100 Mbps



GREEN: 1000 Mbps



Flashes to indicate that the Serial Console Server is being accessed over the LAN.

Serial Console Server User Manual

No. Component Description

4 Reset Switch Note: This switch is recessed and must be pushed with a small

5 PON Port Reserved.

6 Modem Port For dial in connection should the unit be unavailable over the

7 Local Console

Port

8 Laptop USB

Console Port

9 USB Ports These three Type A female USB ports can be used to connect

object such as the end of a paper clip, or a ballpoint pen.



Pressing and releasing this switch when the unit is running performs a system reset.



Pressing and holding this switch in for more than three seconds when the unit is running resets its configuration to the factory default settings.

Note: This does not clear User Account information.

See Clear Login Information, page 157, for information on clearing user account information.



Pressing and holding this switch while powering on the switch returns the unit to its factory default firmware level, rather than the firmware version that the switch has been upgraded to. This allows you to recover from a f ailed firmware upgrade and gives you the opportunity to try upgrading the firmware again.

Note: This operation should only be performed in the event

of a firmware upgrade failure that results in the device becoming inoperable.

network. See Serial Console Server Installation, page 27, step 6 for installation details.

This RJ45 port allows for local administration and access through a serial terminal connection to a computer. An SA0141 (DTE to DTE) adapter (included in the package) is required for this connection.

This mini-USB port allows a PC or laptop to be connected for local access and control. Connect to a PC or laptop to automatically launch a terminal emulator to access the SN text menu.

USB devices, such as USB storage devices (pen drive / hard drive), USB hubs and USB SIM card Reader.

SN0132CO / SN0132COD Front View

Chapter 1. Introduction

4789

SN0148CO / SN0148COD Front View

4789

No. Component Description

1 Power LEDs Lights when the unit is powered up and ready to operate.

2 Port LEDs The Port LEDs provide status information about their

3 LAN LEDs Primary and Secondary 10/100/1000 Mbps LAN LEDs.

corresponding serial ports.



Lights Green: Online – the serial device attached to the port is powered on and ready.



Flashes Green: Active – data is being transmitted through the port



RED: 10 Mbps



RED + GREEN (ORANGE): 100 Mbps



GREEN: 1000 Mbps



Flashes to indicate that the Serial Console Server is being accessed over the LAN.

Serial Console Server User Manual

No. Component Description

4Reset SwitchNote: This switch is recessed and must be pushed with a small

5 PON Port Reserved.

6 Modem Port For dial in connection should the unit be unavailable over the

7 Local Console

Port

8 Laptop USB

Console Port

9 USB Ports These three Type A female USB ports can be used to connect

object such as the end of a paper clip, or a ballpoint pen.



Pressing and releasing this switch when the unit is running performs a system reset.



Pressing and holding this switch in for more than three seconds when the unit is running resets its configuration to the factory default settings.

Note: This does not clear User Account information.

See Clear Login Information, page 157, for information on clearing user account information.



Pressing and holding this switch while powering on the switch returns the unit to its factory default firmware level, rather than the firmware version that the switch has been upgraded to. This allows you to recover from a failed firmware upgrade and gives you the opportunity to try upgrading the firmware again.

Note: This operation should only be performed in the event

of a firmware upgrade failure that results in the device becoming inoperable.

network. See Serial Console Server Installation, page 27, step 6 for installation details.

This RJ45 port allows for local administration and access through a serial terminal connection to a computer. An SA0141 (DTE to DTE) adapter (included in the package) is required for this connection.

This mini-USB port allows a PC or laptop to be connected for local access and control. Connect to a PC or laptop to automatically launch a terminal emulator to access the SN text menu.

USB devices, such as USB storage devices (pen drive / hard drive), USB hubs and USB SIM card Reader.

SN9108CO Front View

1 243

SN9116CO Front View

Chapter 1. Introduction

No. Component Description

1 Power LED Lights when the unit is powered up and ready to operate.

2 Port LEDs The Port LEDs provide status information about their

3 LAN LED Primary and Secondary 10/100/1000 Mbps LAN LEDs.

corresponding serial ports.



Lights Green: Online – the serial device attached to the port is powered on and ready.



Flashes Green: Active – data is being transmitted through the port



RED: 10 Mbps



RED + GREEN (ORANGE): 100 Mbps



GREEN: 1000 Mbps



Flashes to indicate that the Serial Console Server is being accessed over the LAN.

Serial Console Server User Manual

No. Component Description

4Reset SwitchNote: This switch is recessed and must be pushed with a small

object such as the end of a paper clip, or a ballpoint pen.



Pressing and releasing this switch when the unit is running performs a system reset.



Pressing and holding this switch in for more than three seconds when the unit is running resets its configuration to the factory default settings.

Note: This does not clear User Account information.

See Clear Login Information, page 157, for information on clearing user account information.



Pressing and holding this switch while powering on the switch returns the unit to its factory default firmware level, rather than the firmware version that the switch has been upgraded to. This allows you to recover from a failed firmware upgrade and gives you the opportunity to try upgrading the firmware again.

Note: This operation should only be performed in the event

of a firmware upgrade failure that results in the device becoming inoperable.

SN0108CO Rear View

Chapter 1. Introduction

2 3

SN0116CO Rear View

No. Component Description

1 Grounding

2 Power

3 LAN Ports The cables that connect the unit to the primary and the

4 Power Sockets The power cable(s) plugs in here.

5 Serial Ports The Cat 5e cables that connect to the serial devices or

2 3

Terminal

Switches

The grounding wire that is used to ground the unit attaches here.

These standard rocker switches power the unit on and off.

backup network interfaces (10/100/1000 Mbps) plug in here.

RJ45-to-Serial adapters plug in here.

Serial Console Server User Manual

SN0108COD Rear View (DC Power)

SN0116COD Rear View (DC Power)

312

No. Component Description

1 Power

Switches

2 LAN Ports The cables that connect the unit to the primary and the

3 Serial Ports The Cat 5e cables that connect to the serial devices or

4 Grounding

Terminal

5 DC Terminal

Block

These standard rocker switches power the unit on and off.

backup network interfaces (10/100/1000 Mbps) plug in here.

RJ45-to-Serial adapters plug in here.

The grounding wire that is used to ground the unit attaches here.

The electric leads from your power source connect to this DC terminal block.

SN0132CO Rear View

Chapter 1. Introduction

142

SN0148CO Rear View

142

No. Component Description

1 Grounding

2 Power

3 LAN Ports The cables that connect the unit to the primary and the

4 Serial Ports The Cat 5e cables that connect to the serial devices or

5 Power Sockets The power cable(s) plugs in here.

Terminal

Switches

The grounding wire that is used to ground the unit attaches here.

These standard rocker switches power the unit on and off.

backup network interfaces (10/100/1000 Mbps) plug in here.

RJ45-to-Serial adapters plug in here.

Serial Console Server User Manual

312

SN0132COD Rear View (DC Power)

SN0148COD Rear View (DC Power)

No. Component Description

1 Power

These standard rocker switches power the unit on and off.

Switches

2 LAN Ports The cables that connect the unit to the primary and the

backup network interfaces (10/100/1000 Mbps) plug in here.

3 Serial Ports The Cat 5e cables that connect to the serial devices or

RJ45-to-Serial adapters plug in here.

4 Grounding

Terminal

5 DC Terminal

Block

The grounding wire that is used to ground the unit attaches here.

The electric leads from your power source connect to this DC terminal block.

SN9108CO Rear View

152

3 4

152

3 4

SN9116CO Rear View

Chapter 1. Introduction

No. Component Description

1 Power Socket The power cable(s) plugs in here.

2 Power Switch This standard rocker switches power the unit on and off.

3 Grounding

Terminal

4 LAN Port The cable that connect the unit to the network interface (10/

5 Serial Ports The Cat 5e cables that connect to the serial devices or

The grounding wire that is used to ground the unit attaches here.

100/1000 Mbps) plugs in here.

RJ45-to-Serial adapters plug in here.

Serial Console Server User Manual

This Page Intentionally Left Blank

Chapter 2

1. Important safety information regarding the placement of this device is provided on page 139. Please review it before proceeding.

Make sure that the power to any device that you connect to the installation has been turned off. You m

ust unplug the power cords

Hardware Setup

Before You Begin

Stacking and Rack Mounting

The Serial Console Server can be stacked on the desktop or rack mounted in a variety of ways. The following sections take you through the procedures for each method.

Stacking

The Serial Console Server can be placed on any appropriate level surface that can safely support its weight plus the weight of its attached cables. To place the device, or to stack units if you are daisy-chaining them, remove the backing material from the bottom of the rubber feet that came with your package, and stick them onto the device’s bottom panel at the corners, as shown in the diagram, on the following page:

Serial Console Server User Manual

Note: To ensure adequate ventilation, allow at least 5.1 cm on each side, and

12.7 cm behind the unit for power cord and cable clearance.

Chapter 2. Hardware Setup

Phillips hex head M3x8

Rack Mounting

The Serial Console Server can be mounted in a 19" (1U) rack. The mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack.

Rack Mounting - Front

To mount the unit at the front of the rack, do the following:

1. Remove the two screws at the front of the unit.

2. Use the M3 x 8 Phillips head hex screws supplied with the rack mount kit to screw the rack mounting brackets into the front of the unit.

Serial Console Server User Manual

3. Position the device in the front of the rack and align the holes in the mounting brackets with the holes in the rack.

4. Screw the mounting brackets to the rack.

Note: Cage nuts are provided for racks that are not pre-threaded.

Chapter 2. Hardware Setup

Phillips hex head M3x8

Rack Mounting - Rear

To mount the unit at the rear of the rack, do the following:

1. Remove the two screws at the rear of the unit.

2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting

kit to screw the rack mounting brackets into the rear of the unit.

3. Position the device in the rack and align the holes in the mounting brackets

with the holes in the rack.

Serial Console Server User Manual

4. Screw the mounting brackets to the rear of the rack.

Note: Cage nuts are provided for racks that are not pre-threaded.

Chapter 2. Hardware Setup

Serial Console Server Installation

SN0108CO / SN0116CO / SN0132CO / SN0148CO Installation

To set up your SN0108CO / SN0116CO / SN0132CO / SN0148CO installation, refer to the Installation Diagram on page 29. The numbers in the diagram correspond to the numbers of the instruction steps, below:

1. Use a grounding wire to ground the unit by connecting one end of the wire

to the Serial Console Server’s grounding terminal (located on the back panel), and the other end of the wire to a suitable grounded object.

Note: Do not omit this step. Proper grounding helps to prevent damage to

the unit from surges or static electricity.

2. For each server or serial device with a DB-9 connector, connect a Cisco

Console Cable or a Cat 5e cable with RJ-45-to-DB-9(F) adapter between its serial port and any available RJ-45 port on the Serial Console Server’s rear panel.

Note: Refer to DB-9/DB-25 Interface on page 159 for pin assignments.

3. Connect a Cat 5e cable between a Cisco Network Switch (or any

compatible network switch) and any available RJ-45 port on the Serial Console Server’s rear panel.

Note: For a compatible network switch, please make sure the RJ-45 port

pin definition of the target device matches the Serial Console Server.

4. Connect the Serial Console Server to the network by connecting both the

primary and backup LAN ports, located on the unit’s rear panel, to the network with Cat 5e cables.

5. (Optional) If you choose to install a serial modem for OOB operation,

connect a Cisco Console Cable to a null modem adapter. Plug the DB-9 connector into the Modem and the RJ-45 connector into the Modem Port on the Serial Console Server’s front panel.

6. (Optional) Connect a Cat 5e cable between an ATEN PDU and the PON

Port on the Serial Console Server’s front panel for power management.

7. (Optional) If you wish to use a console terminal connection, use a Cisco

Console Cable to connect between the Serial Console Server’s Local

Serial Console Server User Manual

Console Port on the front panel and the DB-9 connector of a console terminal (or a computer).

For the console terminal or computer without DB-9 connector, you can use a Cat 5e cable with UC232B to connect between the Local Console Port and the USB port of the console terminal (or the computer).

Note: The UC232B USB to RJ-45 (RS-232) Console Adapter is sold

separately. Contact you ATEN dealer for product information.

8. (Optional) If you are using a laptop USB console to control the Serial Console Server locally, use the laptop USB console cable included in the package to connect the laptop to the LUC port on the Serial Console Server’s front panel.

9. (Optional) If you are using USB devices (such as USB storage devices) with your Serial Console Server, connect them to these three Type A female USB ports.

10. For AC models: Use the AC power cord provided with this package to connect the SN0108CO/SN0116CO/SN0132CO/SN0148CO's Power Socket to an AC power source. For DC models: Connect the DC power source to the SN0108COD/SN0116COD/SN0132COD/SN0148COD's DC terminal block.

11. Turn on the power switch.

SN0108CO / SN0116CO / SN0132CO / SN0148CO Installation

Modem

ATEN PDU

Cat5

PC (COM)

Cisco Console Cable

USB LUC

Laptop

Cisco Console Cable + Null modem adapter

Cat5

PC (COM)

Cisco Console Cable

USB USB USB

SN0148CO (Front View)

SN0148CO (Rear View)

SELECT

PDU CURRENT

OUTLET CURRENTIPADDRESS

SENSOR1SENSOR

OUTLET STATUS

Network Switch

CISCO

Diagram

Chapter 2. Hardware Setup

Note: The example above shows a SN0148CO Serial Console Server. The SN0108CO / SN0116CO / SN0132CO units have the same ports and switches but with slightly different layouts.

See Components, page 9 for details.

Serial Console Server User Manual

SN9108CO / SN9116CO Installation

To set up your SN9108CO / SN9116CO installation, refer to the Installation Diagram on page 31. The numbers in the diagram correspond to the numbers of the instruction steps, below:

1. Use a grounding wire to ground the unit by connecting one end of the wire to the Serial Console Server’s grounding terminal (located on the back panel), and the other end of the wire to a suitable grounded object.

Note: Do not omit this step. Proper grounding helps to prevent damage to

the unit from surges or static electricity.

2. For each server or serial device with a DB-9 connector, connect a Cisco Console Cable or a Cat 5e cable with RJ-45-to-DB-9(F) adapter between its serial port and any available RJ-45 port on the Serial Console Server’s rear panel.

Note: Refer to DB-9/DB-25 Interface on page 159 for pin assignments.

3. Connect a Cat 5e cable between a Cisco Network Switch (or any compatible network switch) and any available RJ-45 port on the Serial Console Server’s rear panel.

Note: For a compatible network switch, please make sure the RJ-45 port

pin definition of the target device matches the Serial Console Server.

4. Connect the Serial Console Server to the network by connecting the LAN port to the network with Cat 5e cables.

5. (Optional) If you choose to install a serial modem for OOB operation, connect a Cisco Console Cable to a null modem adapter. Plug the DB-9 connector into the Modem and the RJ-45 connector into any available RJ45 port on the Serial Console Server’s front panel.

6. For AC models: Use the AC power cord provided with this package to connect the SN9108CO/SN9116CO's Power Socket to an AC power source.

7. Turn on the power switch.

SN9108CO / SN9116CO Installation Diagram

Chapter 2. Hardware Setup

Serial Console Server User Manual

This Page Intentionally Left Blank

Chapter 3

Super Administrator Setup

Overview

This chapter discusses the administrative procedures that the Super Administrator performs to get the Serial Console Server set up for the first time.

First Time Setup

Once the Serial Console Server has been cabled up, the Super Administrator needs to set up the unit for operation. This involves setting the network parameters, and changing the default Super Administrator login. The most convenient way to do this for the first time is from a local console (local VT console or a local computer running terminal application software, such as Microsoft HyperTerminal), or a Laptop USB Console (LUC) running the SNViewerUSB application (SN0108CO / SN0116CO / SN0132CO / SN0148CO only). Setup can also be done remotely over the Web via the GUI using the unit’s IP address.

Note: For remote methods of setting up the network, see IP Address

Determination, page 150.

Local Login

You can log in locally from a computer or laptop (SN0108CO / SN0116CO / SN0132CO / SN0148CO only) connected directly to the Serial Console Server (see Serial Console Server Installation, page 27). There are two methods for logging in locally SNViewerUSB and HyperTerminal.

The local login Main Menu is the text based equivalent of the browser based configuration and control functions described throughout this manual. You can reference the detailed information provided for the web browser version (Browser Login, page 37) as you work your way through the sub-menus to configure the settings discussed in this chapter.

Serial Console Server User Manual

Laptop USB Console (LUC) Login - SNViewerUSB

The SNViewerUSB application appears automatically when a Laptop USB Console (LUC) connection (SN0108CO / SN0116CO / SN0132CO / SN0148CO only) has been established, and you will be prompted to log in, as shown here:

Since this is the first time you are logging in, use the default Username: administrator; and the default Password: password.

Console Login - HyperTerminal

Once a physical connection from a computer to the Serial Console Server has been made you can establish a HyperTerminal session using the instructions below.

1. Open HyperTerminal, and configure the port settings for the COM1 port:

Chapter 3. Super Administrator Setup

Bits per Second: 9600, Data Bits: 8, Parity: None, Stop bits: 1, Flow Control: None.

2. When configured correctly the login prompt appears, as shown here:

Since this is the first time you are logging in, use the default Username: administrator; and the default Password: password.

Local Console Main Menu

After you log in via HyperTerminal or SNViewerUSB the text based menu appears:

The Main Menu is the text based equivalent of the browser based configuration and control functions described throughout this manual. You can reference the information provided for the browser version as you work your way through the sub-menus.

Serial Console Server User Manual

Remote Login

You can log in remotely from a computer running Telnet, PuTTY, or via Web Browser.

The remote login Main Menu for Telnet and PuTTY are a text bas ed equivalent of the browser based GUI and control functions as described throughout this manual. You can reference the detailed information provided for the web browser version (Browser Login, page 37) as you work your way through the text sub-menus and configure the settings discussed in this chapter.

Telnet Login

Start Telnet, type “open 192.168.0.60”, press Enter, and a login prompt will appear, as show here:

Since this is the first time you are logging in, use the default Username: administrator; and the default Password: password.

PuTTY Login

Start PuTTY, enter the Serial Console Server’s default IP address (192.168.0.60), click Open, and a login prompt will appear, as shown here:

Since this is the first time you are logging in, use the default Username: administrator; and the default Password: password.

Chapter 3. Super Administrator Setup

Browser Login

Once the Serial Console Server has been connected to the LAN, it can be accessed via an Internet browser running on any platform. To access the Serial Console Server, do the following:

1. Open the web browser and specify the default IP address (192.168.0.60) of

the Serial Console Server in the browser's location bar, and press Enter.

2. When a Security Alert dialog box appears, accept the certificate, it can be

trusted.

Once you accept the certificate(s), the login page appears:

3. Since this is the first time you are logging in, use the default Username:

administrator; and the default Password: password.

Note: For security purposes, you should change these to a unique Username

and Password. (See Changing the Super Administrator Login, page 39 for details.)

After you successfully log in, the Main Page appears:

Serial Console Server User Manual

Setup

Network Setup

To set up the network, do the following:

1. Click the Device Management tab.

2. Select the Network tab.

3. Fill in the fields according to the information provided under Network, page 100.

Chapter 3. Super Administrator Setup

Changing the Super Administrator Login

To change the default Super Administrator Username and Password, do the following:

1. At the top of the screen, click the User Management tab.

The User Management page has a list of Users and Groups in the Sidebar at the left, and a more detailed list of users – with more information about them – in the large central panel. Since this is the first time the page is being accessed, only the Super Administrator appears:

2. Click on the account in the left panel or select it in the central panel, then

click Modify (at the bottom of the page.)

The User Information page appears:

3. Change the Username and Password to something unique.

Serial Console Server User Manual

4. Enter the password again in the Confirm Password field to confirm it is correct.

5. Click Save (located at the bottom of the page).

6. When the dialog box informing you that the change completed successfully appears, Click OK.

Chapter 4

The User Interface

Overview

Once you have successfully logged in, the Serial Console Server’s Main Page appears. The look of the page varies slightly, depending on which method you used to log in. Each of the interfaces is described in the sections that follow.

Access

The Serial Console Server can be accessed from a local console (locally connected computer or laptop) running terminal application software (such as Microsoft HyperTerminal) or the SNViewerUSB application; or from a remote computer using Telnet (SSH), PuTTY, or web-based browser (see First Time Setup, page 33 for details).

No matter which access method you choose, the Serial Console Server’s authentication procedure requires you to submit a valid username and password. If you supply invalid login information, the authentication routine will return an Invalid Username or Password, or Login Failed message. If you see this type of message, log in again with a correct username and password.

Note: If the number of invalid login attempts exceeds a specified amount, a

timeout period is invoked. You must wait until the timeout period expires before you can attempt to log in again. See Login Failures, page 119 for further details.

Serial Console Server User Manual

Local Console Operation

When a local console is attached (SN0108CO / SN0116CO / SN0132CO / SN0148CO only, see page 27), you can use the HyperTerminal or SNViewerUSB application to log in (See Local Login, page 33 for details). Simply key in your valid Username and Password, then hit [Enter] to b ring up the Local Console Main Page.

Note: 1. As with the browser version, access to many of these sub-menus are

restricted by the user’s permissions. If you select a submenu that you are not authorized for, nothing happens.

2. Some of the sub-menus do not have an Exit choice. In these cases, you can return to the previous menu without making changes by pressing Enter twice.

3. You can bring up the Main Menu at any time during your session.

4. This menu can also be accessed from remote terminal sessions, such as Windows Telnet Client, and PuTTY.

When you have finished with your session, bring up the Main Menu and press Q to log out. After you are offline, you can simply close the window.

Chapter 4. The User Interface

Remote Operation

You can access the Serial Console Server remotely using a web browser, or text based terminal application such as Telnet or PuTTY, as described below.

Web Browser Login

Serial Console Server units can be accessed via an Internet browser running on any platform. To access the Serial Console Server, do the following:

1. Open the browser and specify the IP address (See Browser Login, page 37 for details) of the Serial Console Server you want to access in the browser's location bar.

2. When a Security Alert dialog box appears, accept the certificate – it can be trusted. If a second certificate appears, accept it as well.

Once you accept the certificate(s), the login page appears:

3. Provide your username and password (see Browser Login, page 37), then click Login to bring up the Web Browser Main Page, described on the next page.

Serial Console Server User Manual

The Web Browser Main Page

To ensure multi-platform operability, access to the Serial Console Server can be accomplished with most standard web browsers. The chapters following this one give detailed information about each section of the web browser. Once users log in and are authenticated (see page 43), the Web Browser Main Page comes up, with the Port Access page displayed:

Note: The screen depicts a Super Administrator’s page. Depending on a user’s

type and permissions, not all of these elements appear.

Page Components

The web page screen components are described in the table, below:

No. Item Description

1 Tab Bar The tab bar contains the Serial Console Server main

2 Menu Bar The menu bar contains operational sub-categories

3 Sidebar The Sidebar provides a tree view listing of ports that

operation categories. The items that appear in the tab bar are determined by the user’s type, and the authorization options that were selected when the user’s account was created.

that pertain to the item selected in the tab bar. The items that appear in the menu bar are determined by the user’s type, and the authorization options that were selected when the user’s account was created.

relate to the various tab bar and menu bar selections. Clicking a node in the Sidebar brings up a page with the details that are relevant to it.

There is a Filter button at the bottom of the Sidebar that lets you expand or narrow the scope of the ports that appear in the tree.

Chapter 4. The User Interface

No. Item Description

4 About About provides information regarding the Serial

Console Server’s current firmware version.

5 Logout Click this button to log out of your Serial Console

Server session.

6 Welcome Message If this function is enabled (see Welcome Message,

page 67), a welcome message displays here.

7 Interactive Display Panel This is your main work area. The screens that appear

here reflect your menu choices and Sidebar node selection.

Serial Console Server User Manual

The Tab Bar

The number and type of icons that appear on the Tab Bar at the top of the page are determined by the user’s type (Super Administrator, Administrator, User) and the permissions assigned when the user’s account was created. The chapters following this one give detailed information about each section of the web browser. The functions associated with each of the icons are explained in the table below:

Icon Function

Port Access: The Port Access page is used to access and control the

devices on the Serial Console Server installation. This page is available to all users. Port Access is discussed on page 59.

User Management: The User Management page is used to create and manage Users and Groups. It can also be used to assign devices to them. This tab is available to the Super Administrator, as well as administrators and users who have been given User Management permission. The tab doesn’t appear for other administrators and users. User Management is discussed on page 81.

Device Management: The Device Management page is used to configure and control the overall operation of the Serial Console Server. This page is available to the Super Administrator, as well as administrators and users who have been given Device Management

permission. The tab doesn’t appear for other administrators and users. Device Management is discussed on page 97.

Log: The Log page displays the contents of the log file. The Log page is discussed on page 127.

Maintenance: The Maintenance page is used to install new firmware; backup and restore configuration and account information; restore default values; and import Certificates. This page is available to the Super Administrator (and Administrators and Users with Maintenance permission). The icon doesn’t display on the page of ordinary administrators and users. The Maintenance page is discussed on page 131.

There are two small icons at the extreme right of the page. Their functions are described in the table, below:

Icon Function

Click this icon to bring up a panel with information about the Serial Console Server’s firmware version.

Click this icon to log out and end your Serial Console Server session.

Chapter 4. The User Interface

SNViewer

The SNViewer is the main application used to access serial devices via web browser. The SNViewer opens from the Port Access - Connections page, when you click the Telnet or SSH button for a serial device (see Telnet/SSH, page 63 for details). When the SNViewer opens there is a Control Panel toolbar that appears when your mouse moves over it, which allows you to configure your session, as shown here:

SNViewer Control Panel

The SNViewer provides a Control Panel that is hidden at the upper center of the screen, and becomes visible when your mouse moves over it. The panel consists of three rows: an icon row at the top, and two text rows below it:

 By default, the upper text row shows the width and height of the window

size. As the mouse pointer moves over the icons in the icon bar, however, the information in the upper text row changes to describe the icon's function. In addition, if a message from another user is entered in the message board, and you have not opened the message board in your session, the message board window will pop open automatically.

 The lower row shows the IP address and port of the device you are

accessing on the left side, and the connection status on the right.

Serial Console Server User Manual

Control Panel Functions

The Control Panel functions are described below and in the following sections:

Icon Function

This is a toggle. Click to make the Control Panel appear Always On

–

i.e., always displays on top of the SNViewer screen. Click

To p

–

again to have it display in Auto Hide mode appear when the mouse is moved over it.

Use this to copy the selected text on the screen.

Use this to copy all text that is displayed on the screen.

Use this to paste the copied text.

Use this icon to toggle Logging on / Logging off. This starts a log file of characters sent from the serial device to the SNViewer. You must first create and import a text based log file (See Terminal Settings, Others - Log File, page 53).

allowing it to only

Use this to browse for data files to import (see Data Import, page 49).

Use this to change the page encoding (see Encode, page 50).

Use this icon to enable broadcasting. Broadcasting allows you to access and make changes on a single port and the same changes will be made across all Broadcast Ports. Before using the broadcast function, set the Broadcast Timeout and Broadcast Ports (see Preferences, page 66 for details).

For broadcasting to work, you must first access a port set as a Broadcast Port and then click the Broadcast icon on the control panel.

Click to send a Break command.

Icon Function

Use this to reset the terminal to its default settings.

Click to bring up the Message Board (see The Message Board, page 50).

Click to open a window and create a list of custom text macros (see Macros, page 51).

Use this to change the font, color and other SNViewer settings (see Terminal Settings, page 52).

Use this button to adjust the width of the SNViewer window.

Click to exit the viewer.

Chapter 4. The User Interface

Data Import

The Data Import page opens a standard browse menu to import data files, as shown below:

Serial Console Server User Manual

Encode

Encoding allows you select which type of encoding you want to use. Make your selection from the drop down menu and click OK, as

shown below:

The Message Board

The Serial Console Server supports multiple user logins, which may cause access conflicts. To alleviate the problem, a message board has

been provided, which allows users to communicate with each other:

Message Display Panel

Messages that users post to the board are display in this panel.

Compose Panel

Key in the messages that you want to post to the board in this panel. Click Send to post the message to the board.

User List Panel

The username and IP address of all the logged in users are listed in this panel.

Chapter 4. The User Interface

 If you check All Users, messages are posted to all users. To post a

message to one individual user, select the user's name before sending your message.

 If a user's name is selected, and you want to post a message to all users,

select All Users before sending your message.

Macros

Macros allow you to create custom text macros to use within the SNViewer application. When you click the Macros icon the following

screen appears:

Simply check a box, type in the text macro and click Save. Use the associated function key (F1-F12) to run the custom text macro(s) you created.Terminal Application

You can log in remotely using a text based terminal application such as Telnet, or PuTTY. For information on how to connect and login, see Remote Login, page 36 for details.

The Telnet and PuTTY Main Menus are the text based equivalent of the browser based configuration and control functions described throughout this manual. You can reference the information provided for the browser version as you work your way through the sub-menus. Once you login, the following text based menu’s appear:

Serial Console Server User Manual

Terminal Settings

The Terminal Settings page allows you make changes to the appearance of the terminal window, as described below:

Category Description

Font Click Change to configure the SNViewer’s Font settings. You can

Color Select an Option: Foreground color, Background Color, Cursor Text

change the Font type, Size, and Style. On the right side of the window you can view an example of the font you have set.

color, or Cursor Color, and Click Change to adjust the color settings.

Use the HSL, Swatches, and HSV tabs to make detailed adjustments and select the colors.

Below the tab is a Preview section you can use to see how the color change will look.

Click OK to save the changes; Cancel to remove the changes and exit; or Reset to revert to the default color settings.

Category Description

Others Use this section to set:



Implicit CR in every LF: Checking this box adds an extra Carriage Return when the [Enter] key is used, so the cursor returns flush on the left margin. Use this function if the text is not lining up on the left margin after you hit [Enter].



Backspace is Delete Key



Local echo: An echo is a response from the serial device of character(s) that have been input.



Auto: Characters that are typed in are echoed but not displayed on the screen.



Force On: Characters that are typed in are echoed and displayed on the screen as they are entered. Passwords are displayed on the screen if this mode is used.



Force Off: Characters are not echoed from the serial device.



Buffer Size: This is the maximum size of the Log file.



Log File: The log file generates a log of characters sent from the connected serial device to the SNViewer. The log must first be created as a text file using an external editor such as Note or Microsoft Word, then opened here. Next you must turn Logging on from the SNViewer Control Panel (see Control Panel Functions, page 48).

Chapter 4. The User Interface

Serial Console Server User Manual

Terminal Application

You can log in remotely using a text based terminal application such as Teln et, or PuTTY. For information on how to connect and login,see Remote Login, page 36 for details.

Telnet Menu-Driven Text UI

PuTTY Menu-Driven Text UI

Chapter 5

Port Operating Modes

Overview

To cover a broad range of serial applications, the Serial Console Server’s COM ports support several port operating modes. These include Console

Management and Console Management Direct modes for device control; and Real COM Port, Virtual Modem, TCP Server, TCP Client, and UDP Mode for

Serial-to-Ethernet connectivity and applications that require COM ports, serial tunneling, or where TCP/UDP Socket functionality is needed. An explanation of the functions performed by the various operating modes is provided in the sections that follow.

The Operating Mode is selectable from the Port Access - Properties page, under the Operation Mode tab, as shown above. From this page you can set the Port Operating Modes that are discussed in this chapter. See Operating Mode, page 73, for further details on configuring all the settings.

Serial Console Server User Manual

Operating Mode

For detailed information about the settings in each of the Operating Modes, see Operating Mode, page 73.

Console Management

Console Management mode is the most common Operating Mode used, allowing users to establish Telnet or SSH sessions to the Serial Console Server to manage the serial devices. In this mode users can log in using the web browser’s built in SNViewer application via Telnet or SSH; remotely via Telnet or PuTTY; or directly using the HyperTerminal or SNViewerUSB applications.

For information about configuring Console Management settings, see page 73.

Note: Be sure that the Socket entry specified on the Network page corresponds

to the port that the device listens on. 5001 is the Serial Console Server’s default setting (see Network, page 100, and Base Socket, page 101).

Real COM Port

This mode is used in conjunction with a virtual COM port driver installed on the remote user’s local computer. When the Serial Console Server’s COM port is set to this mode, the device connected to the port appears as if it were a device directly connected to a COM port on the remote user’s local computer.

This m ode is use ful with de vices such PO S terminals, Bar Code Readers, Serial printers, etc. since it allows you to use software that was written for pure serial communication applications.

The Serial Console Server comes with Real COM drivers for Windows systems and TTY drivers for Linux systems.

For information about configuring Real COM Port settings, see page 73.

TCP Server / TCP Client (Serial Tunnel)

TCP (Transmission Control Protocol) provides a reliable transport layer for transmitting serial data over the TCP protocol via socket programming.

TCP Server (RAW TCP)

In TCP Server (RAW TCP) mode, data transmission is bidirectional. In this mode, the host computer initiates contact with the Serial Console Server and requests a connection to its serial port.

Chapter 5. Port Operating Modes

Once the connection is established, the host receives data from the serial device. From this point on, data can be transmitted between the host and the device in both directions.128-bit/256-bit SSL (TLS v1.0 / TLS v1.1 / TLS v1.2) data encryption is supported in this operating mode.

The Serial Console Server supports simultaneous connections from up to 16 host computers in this mode, allowing multiple computers to communicate with the serial device at the same time.

For information about configuring TCP Server settings, see page 76.

Note: Be sure that the Socket entry specified on the Network page corresponds

to the port that the device listens on. 5301 is the Serial Console Server’s default setting. (see Network, page 100, and Base Socket, page 101).

TCP Client

In TCP Client mode, when serial data comes into the Serial Console Server’s serial port, the Serial Console Server initiates contact with the host computer and begins sending serial data to the to the host. The Serial Console Server can send data to up to 16 host computers simultaneously, and supports 128-bit/256bit SSL (TLS v1.0 / TLS v1.1 / TLS v1.2) data encryption in this operating mode.

For information about configuring TCP Client settings, see page 76.

UDP Mode

UDP (User Datagram Protocol) Mode is faster and more efficient at communications than TCP. In UDP mode, communications are bilateral. A serial device can send data to, and receive data from, up to 16 host computers via the Serial Console Server’s COM port.

Because it doesn’t perform error checking in the thorough way that TCP does, UDP is more suitable for real time applications (such as message display) than the slower TCP which is optimized for data accuracy.

For information about configuring UDP Mode settings, see page 78.

Virtual Modem

In Virtual Modem mode, the Serial Console Server’s COM port emulates a modem. The port acts as if it were a real modem for communication with a remote server. This allows software designed to transmit data over a serial modem-to-modem link, to perform serial operations over a TCP/IP Ethernet connection. In this mode, the Serial Console Server “dials into” the remote

Serial Console Server User Manual

server’s IP specifying the appropriate port address for the transmission. For example:

atd 10.0.100.101:5000

A detailed description of the data structures and related functions of the Serial Console Server’s virtual modem function is provided on page 154.

For information about configuring Virtual Modem settings, see page 78.

Note: 128-bit/256-bit SSL (TLS v1.0 / TLS v1.1 / TLS v1.2) data encryption

is supported in this operating mode.

Console Management Direct

In this mode, users establish a Telnet or SSH session directly from a PC to a server or serial device connected to a port. There is no need to log in to the Serial Console Server via web browser to establish the connection. Users can log in to a serial device using Telnet, SSH or PuTTY directly from a PC.

For information about configuring Console Management Direct settings, see page 78.

Disabled

In this mode, the serial port on the Serial Console Server is disabled.

Chapter 6

Port Access

Overview

Once you have logged in from a web browser, the Main Screen appears with the Port Access - Connections page displayed:

The Connections page is organized into several main areas. All the devices, ports, and outlets that a user is permitted to access are listed in the Sidebar at the left of the page.

After selecting a port in the Sidebar, clicking entries on the menu bar opens information and configuration pages related to the item selected in the Sidebar.

Serial Console Server User Manual

The Sidebar

All connected Serial Console Servers, port devices and PDU devices – including their ports and outlets – are listed in a tree structure in the Sidebar at the left of the screen:

The Sidebar Tree Structure

The characteristics of the Sidebar tree structure are:

 Users are only allowed to see the devices and ports that they have access

permission for.

 Ports become green to show that the serial device is online.

 Ports become green and a green tick is shown when they are accessed by a

user.

 Ports and child devices can be nested under their parent devices. Click the

+ in front of a device to expand the tree and see the ports nested underneath it. Click the - to collapse the tree and hide the nested ports.

Chapter 6. Port Access

Filter

A “Show” is displayed on the bottom-left hand corner of the page. It is a filter function that allows you to control the number and type of ports that display in the Sidebar. When you click “Show”, the bottom of the panel changes to look similar to the image below:

The meanings of the choices are explained in the following table:

Choices Explanation

Search If you key in a search string and click Search, only port names

that match the search string display in the tree. Wildcards (? for single characters; * for multiple characters) and the keyword or are supported, so that more than one port can show up in the list.

For example:

1. If you key in Web*, both Web Server 1 and Web Server 2 show up in the list.

2. If you key in W*1 or M*2, both Web Server 1 and Mail Server 2 show up in the list.

Serial Console Server User Manual

Connections

The main panel on the Connections page displays the Port List. From here you can select and connect to the serial devices via the port they are connected to.

Heading Description

Port Number This column represents the physical port that the device is

Port Name This column shows the port name which can be changed from

Status This column shows the On or Off status of a device connected to

Busy This column will show Busy when the port is being accessed by

Operation Mode This column lists the Work Mode that the port is set to for

Operation Lists Console Management access methods: Teln et and SSH for

Port Shows the respective Telnet and SSH Port number configured for

connected to on the rear of the Serial Console Server.

the Port Access - Properties page (See page 70 for details).

the port. If no device is connected to the port a “-” will appear.

a user through the Serial Console Server.

access. The most common setting is Console Management, which is set on the Port Access - Properties page, under the Operation Mode tab (See Operating Mode, page 73 for details).

Note: Console Management is the means of accessing a serial device for operations on it.

managing a port device. Clicking either one opens the SNViewer application to manage that serial device (See Telnet/SSH, page 63, below). Dump Buffer: This button allows you to dump and view the buffer log of activity conducted on the device. Click to save the log. (See Save & Copy, page 71 for details).

access to the serial device (See Service Ports, page 101 for details).

Chapter 6. Port Access

Telnet/SSH

To access a serial device connected to the Serial Console Server, click the port’s Telnet or SSH button from the Port Access - Connections page:

The Serial Console Server opens SNViewer to start your session with the serial device, and a screen similar to the one below appears:

From the SNViewer can you login and perform management activities on the serial device. For more information on using the SNViewer, see SNViewer, page 47 for details.

Port Attributes

Clicking a device on the sidebar from the Port Access - Connections page brings up the Port Attributes page with detailed information about the device and Power Over the Net™ reboot options, as shown here:

Serial Console Server User Manual

From here you can use the Telnet, SSH, and Dump Buffer buttons at the bottom of the page.

Chapter 6. Port Access

Favorites

The Favorites tab allows you to keep all the connections that you access most frequently in one convenient place. To add a port to Favorites, right-click on it from the sidebar and select Add to Favorites, or select a port and click Add. The layout and functions available on the Favorites tab are exactly the same as those found on the Port List tab (See Connections, page 62 for details).

History

The History page provides a record of each time that a port was accessed. It provides quick access to the most recently used ports. You can access a port shown in the main panel by clicking it’s Telnet or SSH button.

 If there are more entries than there is room on the screen, a scroll bar

appears to let you scroll up and down to see the entire record.

 To clear the record, click the Delete button at the bottom right of the page.

 You can change the sort order by clicking the column headings.

Serial Console Server User Manual

Preferences

The Preferences page allows users to set up their own, individual, working environments. The Serial Console Server stores a separate configuration record for each user profile, and sets up the working configuration according to the Username that was keyed into the Login dialog box:

The page settings are explained in the following table:

Setting Function

Language Select the language that the web GUI uses.

Logout Timeout If there is no user input for the amount of time set with this

Broadcast Timeout If there is no user input for the amount of time set here, the

Viewer You can choose which viewer is used when accessing a serial

function, the user is automatically logged out. Once logged out, a login is necessary before the Serial Console Server can be accessed again.

Broadcast function is automatically ended. Key in a value from 0

–

240 seconds. A setting of 0 (zero) has the same effect as

disabling the function.

For more information on the Broadcast function, see Broadcast Ports within this table.

device:



Auto Detect will select the appropriate viewer based on the web browser used; WinClient for Windows Internet Explorer, Java Client for other web browsers (ex. Firefox).



Java Client will open the Java based viewer regardless of the web browser being used.

Chapter 6. Port Access

Setting Function

Welcome Message You can choose to hide or show the Welcome Message and/or

Broadcast Ports Select the ports to receive broadcast commands by selecting the

Save Click Save to save any changes made to the Preferences

Changing a Password

User Name displayed in the submenu bar. The default is disabled.

boxes. Selecting Broadcast Ports allows you to access and make changes on a single port and the same change will be made across all Broadcast Ports.

Note: For broadcasting to work, you must access a Broadcast Port using the SNViewer and turn Broadcast on from the Control Panel (See Control Panel Functions, page 48).

settings.



In the Browser GUI, to change a user’s password, key in the old password and new password into their input boxes; key the new password into the Confirm input box, then click Change

Password to apply the change.

Sessions

The Session page lets the administrator and users with User Management permissions see at a glance which users are currently logged into the Serial Console Server, and provides information about each of their sessions.

Note: 1. The Session page is not available for ordinary users.

2. Users with User Management permissions can only see the sessions of ordinary users.

Serial Console Server User Manual

3. The sort order of the information displayed can be changed by clicking the column headings.

The meanings of the headings at the top of the page are fairly straightforward.

Heading Description

Username Refers to the user that logged in.

Service Displays the type of session (HTTP, HTTPS) established to log in.

IP Refers to the IP address that the user has logged in from.

Last Access Indicates when the user last accessed the system for use.

User Type Lists the type of user who has logged in: SA (Super Administrator),

Administrator (Administrator), or Normal user (User).

This page also gives the administrator the option of forcing a user logout by checking the Select box for the user and clicking Kill Session at the bottom of the main panel.

Access

Administrators use the Access page to set user and group access and configuration rights for Serial Console Server ports and PDU devices. The Access page only appears for those users with User Management permissions and is not available for other users. Access rights can be set on a user-by-user or a group-by-group basis. See User Management, page 81, to setup groups and users.

Chapter 6. Port Access

Use the radio buttons to configure access rights on the User Access and Group Access page. The meaning of the columns are given in the table, below:

User Access Each User created on the Serial Console Server (excluding Super

Group Access Each Group created on the Serial Console Server is listed to set

Access Rights The Access columns are where access rights are set. The

Config Sets or denies permission for the user to make changes to a

Power Supply This column permits/restricts the configuration and power

Administrator accounts) is listed to set access and configuration rights for each device listed on the sidebar. Select a device from the Sidebar to set the access and configuration rights of each User.

access and configuration rights for each device listed on the sidebar. Select a device from the Sidebar to set the access and configuration rights of each Group.

meaning of each is explained below.

Full Access The user can view the device and can

perform operations on the device.

View Only The user can only view the device; he

No Access The device will not show up on the

port’s configuration settings. A check mark user has permission; an empty box means that the user does not

have permission.

operation of ports that have Power Over the Net™ devices

connected to them. A check mark permission; an empty box means that the user does not have

permission.

cannot perform any operations on it.

User's list on the Main Screen.

( √ )

indicates that the

( √ )

indicates that the user has

Serial Console Server User Manual

Properties

When you click the Properties tab, the Port Settings List page appears:

When a port is double clicked from the Port Settings List or from the Sidebar, the Properties page appears and looks similar to the one below:

This panel allow s you to make configuration settings for the selected port, as explained in the table below:

Setting Meaning

Port ID Each port on the Serial Console Server has a port ID number. The

value in this field indicates the port that is being configured.

Chapter 6. Port Access

Setting Meaning

Port Name You can give a port an appropriate name by editing the Port Name

Interface Choose between Auto (default), DTE or DCE.

Baud Rate

Data Bits This sets the number of bits used to transmit one character of data.

Parity This bit checks the integrity of the transmitted data. Choices are:

Stop Bits This indicates that a character has been transmitted. Set this to match

Flow Control This allows you to choose how the data flow will be controlled.

Toggle DTR Enabling this parameter allows the DTR signal to toggle between

field.

This sets the port’s data transfer speed. Choices are from 300 230400 (drop down the list to see all options). Set this to match the baud rate setting of the connected device. Default is 9600 (which is a default setting for many serial devices).

Choices are: 5, 6, 7 and 8. Set this to match the data bit setting of the connected device. Default is 8 (which is a default setting for many serial devices).

None; Odd; Even. Set this to match the parity setting of the connected device. Default is None (which is a default setting for many serial devices).

the stop bit setting of the connected device. Choices are: 1, 1.5, and

2. Default is 1 (which is a default setting for many serial devices).

Choices are: None, Hardware (RTS/CTS), and XON/XOFF. Set this to match the flow control setting of the connected device. Default is None.

enabled and disabled. A check mark

( √ )

enables Toggle DTR.

–

Save & Copy

At the bottom right side of each Properties page you can click Save to save the settings for the selected port, or Save&Copy which allows you to copy and save the current port settings for any/all other ports, as shown here:

Simply select the ports you want to save the current setting to and click OK.

Serial Console Server User Manual

Port Buffering

Port Buffering creates a log of activity conducted when a port is accessed. You can save the log to memory on the Serial Console Server, or to a USB drive. A USB drive provides more storage space, while the Serial Console Server is limited to it’s internal memory.

Note: USB drive is only supported on SN01xxCO models.

To enable Port Buffering, from the drop-down menu: select Memory, NFS, Syslog Server or select a mounted USB drive. Select Disable to disable Port Buffering. Use the check box to enable/disable Time Stamps.

If you selected a mounted USB drive, addition information is provided:

The Buffer File Name allows you to customize the file name of the log saved to the USB drive.

For more information on Syslog Server, NFS and mounted USB drive, please refer to Devices on page 97.

Chapter 6. Port Access

Operating Mode

The Operating Mode page allows you to configure settings for access and management of each port. This determines how each serial device is accessed via operating modes. For a detailed explanation of each Operating Mode, see Operating Mode, page 56

Operating Mode – This sets the mode you use to access the port device for management. The most common setting is Console Management, which allows for Telnet/SSH sessions from the Port Access - Connections page. Select the port’s work mode from the drop-down menu.

Note: See Port Operating Modes, page 55, for full details of the different port operating modes that are available from the drop-down list.

 Console Management

Setting Meaning

Max Sessions Set the maximum number of concurrent sessions here.

Suspend Character

The Suspend character is used to bring up the Suspend Menu in Telnet sessions. Valid characters are A–Z, except H, I, J, and M which may not be used.

Serial Console Server User Manual

Setting Meaning

Access Mode Defines how the port is to be accessed when multiple users have

Occupy Timeout

Logout Timeout

Exit Macro Set the Exit Macro here.You can create a macro that will execute

Connection Protocol

CRLF Translation

logged on, as follows:

Exclusive: The first user to access the port has exclusive control over

the port. No other users can view the port. The Timeout function does not apply to ports which have this setting.

Occupy: The first user to access the port has control over the port.

However, additional users may view the port. If the user who controls the port is inactive for longer than the time set in the Timeout box, port control is transferred to the next user who makes a change on the system.

Share: Users simultaneously share control over the port. Input from

the users is placed in a queue and executed chronologically.

If there is no input on this port for the amount of time set with this function, the port is released for use by another user.

Some applications do not require a user to login and in such a situation the Occupy Timeout setting will not work since the timer is set according to the user’s operations. In such a case, use the Logout Timeout option. With this feature, if there is no user input for the amount of time set, the user is automatically logged out. Once logged out, a login is necessary before the device can be accessed again.

when exiting the serial device.

Use the check boxes to enable/disable SSH and Telnet connection protocols.

This allows you to select whether to send a Carriage Return and Line Feed signal (CRLF).

Alert Strings

The Port Alert Strings dialog box provides a way for you to be informed about problems that occur on the devices connected to the Serial Console Server's ports.

Chapter 6. Port Access

When a device has a problem – such as a critical error that requires a reboot, or an SNMP Trap event has been triggered – debug messages can be sent through its serial port to the Serial Console Server’s COM port.

When the Serial Console Server receives such a message, it can send an SNMP Trap alert and/or an email to inform the user specified here of t he proble m. Yo u can specify up to 10 types of alerts.

After setting up this page, whenever one of the specified alerts is generated, you will be informed of its occurrence.

Command Filters

On this page you can specify up to 16 command filters.

 Real COM Port

Check Enable to encrypt all data being transfered through the session.

Serial Console Server User Manual

 TCP Server

Setting Meaning

TCP Alive Check Time

Inactivity Time This setting defines how long to wait when there is no data transfered

Max Connections

Secure Check Enable to encrypt all data being transfered through the

This setting defines how often the Serial Console Server should check the TCP socket connection to the host computer to determine whether it is up, or if it has gone down. Enter the number of minutes the Serial Console Server should wait before checking the TCP connection to the host computer.

between the Serial Console Server and host computer before the connection drops. Enter the number of minutes that can pass before the Serial Console Server drops the connection.

Enter the maximum number of concurrent connections allowed. The Serial Console Server can establish up to 16 connections simultaneously.

session.

 TCP Client

Chapter 6. Port Access

Setting Meaning

Secure Check Enable to encrypt all data being transfered through the

Destination Host / Port

session.

Key-in the IP address and service port of Destination Host or another Serial Console Server (TCP Server) to create a serial tunnel for transmitting the data by between. The Serial Console Server can send data to up to 16 host computers simultaneously.

Serial Console Server User Manual

 UDP Mode

Setting Meaning

Host Start IP / Host End IP and Port

Use this setting to establish connections via the UDP protocol. Enter a single or range of IP addresses and the TCP/IP port number.

 Virtual Modem

Check Enable to encrypt all data being transfered through the session.

Chapter 6. Port Access

 Console Management Direct

Setting Meaning

Max Sessions Set the maximum number of concurrent sessions here.

Suspend Character

Access Mode Defines how the port is to be accessed when multiple users have

Occupy Timeout

Logout Timeout

Exit Macro Set the Exit Macro here.You can create a macro that will execute

Connection Protocol

The Suspend character is used to bring up the Suspend Menu in Telnet sessions. Valid characters are A–Z, except H, I, J, and M which may not be used.

logged on, as follows:

Exclusive: The first user to access the port has exclusive control over

the port. No other users can view the port. The Timeout function does not apply to ports which have this setting.

Occupy: The first user to access the port has control over the port.

Share: Users simultaneously share control over the port. Input from

the users is placed in a queue and executed chronologically.

If there is no input on this port for the amount of time set with this function, the port is released for use by another user.

when exiting the serial device.

Use the check boxes to enable/disable SSH and Telnet connection protocols.

Serial Console Server User Manual

Setting Meaning

CRLF Translation

This allows you to select whether to send a Carriage Return and Line Feed signal (CRLF).

For information regarding the Alert Strings and Command Filters, see page 74.

 Disabled

Select this option to disable use of the serial port on the Serial Console Server.

Chapter 7

User Management

Overview

When you select the User Management tab the screen comes up with the Accounts page displayed:

The page is organized into two main areas: the Sidebar at the left, and the large main panel at the right.

 Users and groups appear in the panel at the left of the page. The large

panel at the right provides more detailed information at-a-glance for each.

 The Browser GUI has separate menu bar entries for Accounts (Users)

and Groups. Depending on the menu item selected, either Users or Groups are listed in the Sidebar.

 In the Browser GUI, the sort order of the information displayed can be

changed by clicking the main panel column headings.

 The buttons below the main panel are used to manage users and groups, as

shown in the sections that follow.

Serial Console Server User Manual

Users

The Serial Console Server supports three user types, as shown in the table bellow:

User Type Role

Super Administrator Access and manage ports and devices. Manage Users, and

Administrator Access and manage authorized ports and devices. Manage

User Access authorized ports and devices. Manage authorized

Adding Users

To add a user, and assign user permissions, do the following:

1. Select Users in the Sidebar.

2. Click Add at the bottom of the main panel. The User notebook opens, with the User tab selected:

Groups. Configure the overall installation. Configure personal working environment.

Users and Groups. Configure personal working environment.

ports and devices; configure personal working environment.

Note: Users who have been given permission to do so, may also manage other users.

Chapter 7. User Management

3. Enter the required information in the appropriate fields. A description of

each of the fields is given in the table below:

Field Description

Username From 1 to16 characters are allowed depending on the

Password From 0 to16 characters are allowed depending on the

Confirm Password To be sure there is no mistake in the password, you are

Description Additional information about the user that you may wish to

Role There are three categories: Super Administrator,

Permissions

Account Policy settings. See Account Policy, page 123.

asked to enter it again. The two entries must match.

include.

Administrator and User. There is no limitation on the number of accounts that can be created in each category.



The Super Administrator is responsible for the overall installation configuration and maintenance; user management; and device and port assignments. The Super Administrator’s permissions are automatically assigned by the system and cannot be altered.



The Administrators default permissions include everything except Device Admin and User Admin, but the permissions can be altered for each Administrator by checking or unchecking any of the permissions checkboxes.



The Users default permissions include PDU User and Broadcast User, but the permissions can be altered for

each User by checking or unchecking any of the permissions checkboxes.



Enabling Device Admin allows a user to configure and control the settings for overall Serial Console Server

operations (see Device Management, page 97).



Enabling User Admin allows a user to create, modify, and delete user and group accounts.



Enabling Maintenance Admin allows a user to perform all the Maintenance operations available under the Maintenance tab (see Maintenance, page 131).



Enabling Logs Admin allows a user to access the system log (see Log, page 127).



Enabling PDU User allows users to configure Power Over the Net™ devices



Enabling Broadcast User allows the use of Broadcasting



Enabling View Only User limits users to only being able to view the display of connected devices. They cannot control port access, nor can they input any keyboard or mouse signals to the devices they view.

Serial Console Server User Manual

Field Description

Status Status allows you to control the user’s account and access

to the installation, as follows:



Disable Account lets you suspend a user’s account without actually deleting it, so that it can be easily reinstated in the future.



If you don’t want to limit the time scope of the account, select Account never expires; if you do want to limit the amount of time that the account remains in effect, select Account expires on, and key in the expiration date.



To require a user to change his password at the next logon, select User must change password at next logon. This can be used by the administrator to give the user a temporary password to log in for the first time, and then let the user set the password of his choice for future logins.



To make a password permanent, so that the user cannot change it to something else, select User cannot change password.



For security purposes, administrators may want users to change their passwords from time to time.



If not, select Password never expires. This allows users to keep their current passwords for as long as they like.



If so, select Password expires after, and key in the number of days allowed before the password expires. Once the time is up, a new password must be set.

4. At this point you can assign the new user to a group by selecting the Groups tab – the Groups page is discussed on page 89. You can also assign the user’s port access rights by selecting the Devices tab – the Devices page is discussed on page 94.

Note: Optionally, you can skip this step now to add more users and create

groups, and come back to it later.

5. When your selections have been made click Save.

6. When the Operation Succeeded message appears, click OK.

Chapter 7. User Management

7. Click Users in the Sidebar to return to the main screen. The new user

appears in the Sidebar list and in the main panel, as well.

 The Sidebar Users list can expand and collapse. If the list is expanded,

click the minus symbol ( – ) next to the Users icon to collapse it; if it is collapsed there is a plus symbol ( + ) next to the icon. Click the plus symbol to expand it.

 The icon for super administrators has two black bands; the icon for

administrators has one red band.

 The large main panel shows the user’s name; the description that was

given when the account was created; and whether the account is currently active or has been disabled.

Modifying User Accounts

To modify a user account, do the following:

1. In the Sidebar User list, click the user’s name

– or –

In the main panel, select the user’s name

2. Click Modify.

3. In the User page that comes up, make your changes, then click Save.

Note: The User page is discussed on page 82; the Groups page is

discussed on page 89, the Devices page is discussed on page 94.

Deleting User Accounts

To delete a user account do the following:

1. In the main panel, select the user’s name.

2. Click Delete.

3. Click OK.

Serial Console Server User Manual

Groups

Groups allow administrators to easily and efficiently manage users and devices. Since device access rights apply to anyone who is a member of the group, administrators need only set them once for the group, instead of having to set them for each user individually. Multiple groups can be defined to allow some users access to specific devices, while restricting other users from accessing them.

Creating Groups

To create a group, do the following:

1. Select Groups on the menu bar.

2. Click Add at the bottom of the main panel. The Group notebook opens, with the Group tab selected:

Aten SN0116COD User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

EMC Information

RoHS

Battery Safety Notice

Batterie avis de sécurité

User Information

Online Registration

Telephone Support

User Notice

Package Contents

SN0108CO / SN0116CO

SN0108COD / SN0116COD

SN0132CO / SN0148CO

SN0132COD / SN0148COD

SN9108CO / SN9116CO

Contents

About This Manual

Overview

Conventions

Terminology

Overview

Features

System Accessibility and Availability

Serial Console Management

Security

System Management

Serial Device Management

Language

Requirements

DTE/DCE Auto-Sensing

Browsers

Components

SN0108CO / SN0108COD Front View

SN0116CO / SN0116COD Front View

SN0132CO / SN0132COD Front View

SN0148CO / SN0148COD Front View

SN9108CO Front View

SN9116CO Front View

SN0108CO Rear View

SN0116CO Rear View

SN0108COD Rear View (DC Power)

SN0116COD Rear View (DC Power)

SN0132CO Rear View

SN0148CO Rear View

SN0132COD Rear View (DC Power)

SN0148COD Rear View (DC Power)

SN9108CO Rear View

SN9116CO Rear View

Before You Begin

Stacking and Rack Mounting

Stacking

Rack Mounting

Rack Mounting - Front

Rack Mounting - Rear

Serial Console Server Installation

SN0108CO / SN0116CO / SN0132CO / SN0148CO Installation

SN9108CO / SN9116CO Installation

Overview

First Time Setup

Local Login

Laptop USB Console (LUC) Login - SNViewerUSB

Console Login - HyperTerminal

Local Console Main Menu

Remote Login

Telnet Login

PuTTY Login

Browser Login

Setup

Network Setup

Changing the Super Administrator Login

Access

Local Console Operation

Remote Operation

Web Browser Login

The Web Browser Main Page

Page Components

The Tab Bar