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RCM101D
1-Local / Remote Share Access
Single Port KVM over IP Switch
User Manual
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RCM101D User Manual
Compliance Statements
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate this equipment.
Warning
Operation of this equipment in a residential environment could cause radio
interference.
Achtung
Der Gebrauch dieses Geräts in Wohnumgebung kann Funkstörungen
verursachen.
KCC Statement:
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RCM101D User Manual
Industry Canada Statement
This Class A digital apparatus complies with Canadian ICES-003.
RoHS
This product is RoHS compliant.
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RCM101D User Manual
User Information
Online Registration
Be sure to register your product at our online support center:
International http://eservice.aten.com
Telephone Support
For telephone support, call this number:
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
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RCM101D User Manual
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
International http://www.aten.com
North America http://www.aten-usa.com
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RCM101D User Manual
Package Contents
Check to make sure that all the components are in working order. If you
encounter any problem, please contact your dealer.
The RCM101D’s standard package consists of:
1 RCM101D DVI KVM over IP Switch
1 custom KVM cable
1 USB 2.0 virtual media cable
1 power adapter
1 mounting kit
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RCM101D User Manual
Contents
Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Exclusive RCM functionalities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Ease-to-Use Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Advanced Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Virtual Remote Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Remote User Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2. Hardware Setup
Stacking and Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Stacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3. Browser Login
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
4. Configuration
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Basic Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
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User Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Role . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Upgrade Main Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Update Display Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Backup / Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Ping Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Advanced Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Service Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
IPv4 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
IPv6 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Network Transfer Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Event Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
SMTP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
SNMP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Syslog Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
RADIUS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
LDAP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Login Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Account Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Working Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Certificate Signing Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
OOBC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Serial Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Customization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Remote Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
About. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Logout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
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5. The Windows Client Viewer
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
The WinClient Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
User Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
System Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Gamma Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Buttons on the Top . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Message Display Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Compose Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
User List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Virtual Media Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Virtual Media Redirection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Smart Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Mouse Sync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Automatic Mouse Synchronization (DynaSync). . . . . . . . . . . . . . . 87
Manual Mouse Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . . 87
6. Local Console
Console Lock Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Local Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Message Tag. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Laptop USB Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
7. The Log File
The Log File Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
8. The Log Server
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Panel Showing Logs of the Selected . . . . . . . . . . . . . . . . . . . . . . . . 104
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
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International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
IP Address Determination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Local IP Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Network Device IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Device List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Network Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Set IP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
AP Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Link Local IPv6 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Serial Port Pin Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Trusted Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Certificate Trusted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Mismatch Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Importing the Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
General Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Additional Mouse Synchronization Procedures . . . . . . . . . . . . . . . . . . . 130
Windows:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Sun / Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Virtual Media Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
WinClient ActiveX Viewer / WinClient AP . . . . . . . . . . . . . . . . . . . . 132
Administrator Login Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
ATEN Standard Warranty Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
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RCM101D User Manual
About this Manual
This manual is provided to help you get the most out of your RCM101D. It
covers all aspects of the device, including installation, configuration, and
operation.
The model covered in this user manual is:
Model Product Name
RCM101D 1-Local/Remote Share Access Single Port DVI KVM over IP Switch
An overview of the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the RCM101D KVM over IP
switch, its purpose, features, and benefits are presented, with its front and back
panel components described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up RCM101D.
Chapter 3, Browser Login, describes how to log into the RCM101D with
a browser, and the various functions contained.
Chapter 4, Configuration, explains the administrative procedures that are
employed to configure the RCM101D’s working environment.
Chapter 5, The Windows Client Viewer, explains how to access the
RCM101D remotely using the Windows Client Viewer.
Chapter 6, Local Console, describes the RCM101D’s local console,
functionalities, and its LUC port access.
Chapter 7, The Log File, shows how to use the log file utility to view the
events that take place on the RCM101D.
Chapter 8, The Log Server, explains how to install and configure the Log
Server.
Appendix, provides specifications and other technical information regarding
the RCM101D.
Note:
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit or connected
devices.
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The product may be updated, with features and function added, improved,
or removed since the release of this manual. For an up-to-date user
manual, visit http://www.aten.com/global/en/
Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦ Bullet lists provide information, but do not involve sequential steps.
> Indicates selecting consecutive options (such as on a menu or
dialog box). For example, Start > Run means to open the Start
menu, and then select Run.
Indicates critical information.
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Chapter 1
Introduction
Overview
The RCM101D is a cost-efficient over-IP device that provides secure KVM
(keyboard, video and mouse) server management over an IP network. It allows
operators to monitor and access their computers at BIOS-level from remote
locations using a web GUI, a browser-based client, or a Windows- or Javabased application. It also allows the IP address to be easily configured from the
local console.
The RCM101D supports redundant Network Internet Card (NIC) to ensure
connectivity. It can be connected to a network using standard Ethernet cables,
and uses a custom KVM cable to connect to and manage a local KVM switch
or server. It is compatible with ATEN DVI KVM switches and LCD consoles,
such as the CS1768 and CL6700.
Because the RCM101D uses TCP/IP for its communications protocol, the
server or KVM switch to which it is connected can be accessed from any
computer on the Internet — whether it is located down the hall, down the street,
or halfway around the world.
Operators at remote locations can access the RCM101D via its IP address.
Once a connection has been established and authorization granted, the remote
computer can exchange keyboard, video and mouse signals with the server (or
servers on a KVM switch installation), as if an administrator were physically
present and working on the equipment directly. For security, the RCM101D
can pair with ATEN’s Access Control Box to locally enable or disable the
aforementioned remote control privilege.
The RCM101D supports Panel Array for monitoring all machines with
multiple RCM products and supports advanced and exclusive RCM and OCR
API (DLL) interfaces with various function integrated for easy management.
A mini USB port in the rear panel serves as a virtual media USB port, as well
as a laptop USB console (LUC) port. No additional monitor, keyboard or
mouse is required on the local site during routine maintenance — simply use a
laptop that utilizes the LUC feature to access a computer on-site for easy
management.
The RCM101D’s virtual media function allows users to perform diagnostic
testing, file transfer, and OS/application patches from a remote console. There
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RCM101D User Manual
is no need to physically load a CD directly to the server to perform data-related
tasks — empowering convenient and efficient troubleshooting and abnormal
response at the BIOS level from anywhere.
The RCM101D functions as a virtual remote desktop. A client software, for
viewing remote consoles, allows access to and control of the connected servers.
Once an operator successfully connects and logs in, his screen displays what is
running on the remote unit attached to the RCM101D for real-time control and
management.
The Log Server records all events that take place on the set RCM101D units
for the administrator to analyze.
The RCM101D’s firmware can be upgraded over the Internet. You can stay upto-date with the latest functionality improvements by downloading firmware
upgrade files from our website as they become available, and then use the
utility to quickly and conveniently perform the upgrade.
ATEN capitalizes on providing affordable and durable over-IP server
management solutions and ensures that each piece of equipment is worth the
investment with their dependability and operational efficiency.
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Chapter 1. Introduction
Features and Benefits
Exclusive RCM functionalities
Supports Access Control Box which allows users to enable/disable remote
control privilege
Supports Panel Array to monitor all machines for operators with multiple
RCM products
Supports exclusive integrated RCM API (DLL) interface with various
function for system integrators
Supports OCR API (DLL) interface for optical character recognition
Hardware
Provides over-IP capability to DVI KVM switches that do not have built-
in over-IP functionality*
Local console provides USB keyboard and mouse support
Note: Since there are a large number of keyboards/mouses with functions
specifically designed for OS other than Windows, they may not be
adapted and may have compatibility issue.
A mini USB port on the rear panel serving as a virtual media USB or
laptop USB console (LUC) port
Two 10/100/1000 Mbps NICs for redundant LAN or dual IP operation
Dual power supply for power backup
Supports multiplatform server environments: Windows, Mac, Sun, Linux
and VT100 based serial devices
Virtual media support**
High video resolution — up to 1920 x 1200 @ 60 Hz RB for both local
and remote consoles
Enhanced FPS (frames per second) throughput for crisp responsive video
display
Audio Support – microphone and speakers are supported on the local and
remote console
* Compatible KVM Switch: ATEN DVI Single Link KVM Switches
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** Some of the RCM101D’s features may not be supported, depending on
the functionality of the cascaded KVM switch. (For example, some
switches do not support virtual media.)
Management
Up to 64 user accounts — with up to 32 user simultaneous shared control
Console access right management
End session feature — administrators can terminate running sessions
Event logging and Windows-based Log Server support
Event Logging — the RCM101D can record all events that take place on it
and write them to a searchable database
Critical system event notifications sent by email, SNMP trap, and Syslog
support
Firmware upgradable via remote access
Access the RCM101D via a built-in serial viewer, or via third-party
software (such as PuTTY) for Telnet and SSH sessions
Out of Band support — access the RCM101D through its serial port using
a dial-up connection
Port share mode allows multiple users to access a server simultaneously
Local/Remote Share Mode conveniently grants shared or exclusive
console privilege
PON support to control PN0108
DDNS — allows mapping of a dynamic IP address assigned by a DHCP
server to a host name
Exports/imports user account and configuration settings
Browser Access Permission – extra security feature to allow/disallow
browser/http/https access
IPv6 capable
Ease-to-Use Interface
Browser-based and AP GUIs offer a unified multilanguage interface for
minimized user training and increase productivity
Multiplatform client support (Windows, Mac OS X, Linux, Sun)
Multibrowser support (IE, Firefox, Safari, Opera, Netscape)
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Chapter 1. Introduction
Browser-based UI in pure Web technology allows administrators to
perform administrative tasks without pre-installed Java software package
requirements
Full-screen or sizable and scalable Virtual Remote Desktop
Magic Panel with configurable function for quick launch
Advanced Security
Smart Card/CAC Reader Support
External authentication support: RADIUS, LDAP, LDAPS and MS Active
Directory
Supports TLS 1.2 data encryption for password protection
Flexible encryption design allows users to choose any combination of 56-
bit DES, 168-bit 3DES, 256-bit AES, 256-bit RC4 or Random for
independent keyboard/mouse, video, and virtual media data encryption
Supports IP/MAC Filter
Private CA
Virtual Media
Virtual media enables file applications, OS patching, software installation
and diagnostic testing
Works with USB-enabled servers at OS and BIOS level
Supports USB 1.1 and USB 2.0 DVD/CD drives, USB mass storage
devices, PC hard drives and ISO images
Virtual Remote Desktop
Video quality and video tolerance can be adjusted for optimized data
transfer speed — monochrome color depth, threshold and noise settings
for compression of data under low bandwidths
Full-screen and scalable video display
Message Board for communication among remote users
On-screen keyboard with multilanguage support
Mouse DynaSync™ — automatically synchronizes the local and remote
mouse movements among local and remote mouse movements.
BIOS-level access
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RCM101D User Manual
System Requirements
Remote User Computers
Remote user computers (also referred to as client computers) are the ones that
users log into the switch with from remote locations over a network. The
following equipment must be installed on these computers:
The computers used to access the switch must have at least a Pentium III
1+ GHz processor, with their screen resolution set to 1024 x 768. A
Pentium IV 2+ GHz with 1+ Gb RAM is recommended.
Browsers must support TLS 1.2 encryption.
A network transfer speed of at least 128 kbps is required.
For the Log Server, you must have the Microsoft Jet OLEDB, 4.0 or later,
driver installed.
Servers
Servers are the computers connected to the switch via KVM cables. The
following equipment must be installed on these servers:
For USB KVM cable connections: a Type-A USB port and USB host
controller
For virtual media connection: a second Type-A USB and USB host
controller.
Cables
A custom USB KVM cable set to link the RCM101D to a server or KVM
switch is provided within the package.
Custom KVM cable sets are available in various lengths, as shown in the
table below:
Cable Type Length CS Part Number
USB 1.8 m 2L-7D02U / 2L-7D02UI
3.0 m 2L-7D03U / 2L-7D03UI
5.0 m 2L-7D05U
To purchase additional cable sets, contact your dealer.
One custom console cable set to link the RCM101D to a local console is
also provided within this package.
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Chapter 1. Introduction
An RJ45-to-serial adapter (SA0142) cable for use with the virtual media
function or laptop USB console function (see Virtual Media Port, page 11;
or see Local Console, page 91) is provided with this package.
Cat 5e/6 or higher Ethernet cable (not provided with this package), should
be used to connect the RCM101D to the LAN, WAN, or Internet.
Video
Only the following non-interlaced video signals are supported:
Resolution Refresh Rates
640 x 480 60, 72, 75
720 x 400 70
800 x 600 56, 60, 72, 75, 85
1024 x 768 60, 70, 75, 85
1152 x 864 60, 70, 75, 85
1280 x 720 60
1280 x 1024 60, 70, 75, 85
1600 x 1200 60
1680 x 1050 60
1920 x 1200 60
Operating Systems
Supported operating systems for remote user computers logging into the
RCM101D include Windows 2000 or later, and other systems capable of
running Sun's Java Runtime Environment (JRE) 6, Update 3, or later
(Linux, Mac, Sun, etc.).
Supported operating systems for servers that connect to the RCM101D are
shown in the table, below:
OS Version
Windows 2000 or later
Linux RedHat 7.1 or later
Fedora Core 5 or later
SuSE 9.0 or later
Mandriva (Mandrake) 9.0 or later
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OS Version
UNIX AIX 4.3 or later
FreeBSD 3.51 or later
Sun Solaris 8 or later
Novell Netware 5.0 or later
Mac OS 9 or later
DOS 6.2 or later
Browsers
Supported browsers for users that log into the RCM101D include the
following:
Browser Version
Internet Explorer 6 or later
Chrome 8.0 or later
Firefox Windows 3.5 or later
Linux 3.0 or later
Safari Windows 4.0 or later
Mac 3.1 or later
Opera 10,0 or later
* See Mac Systems, page 129, for further information regarding Safari.
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Chapter 1. Introduction
1
4 5
32
6
Components
Front View
No. Component Description
1 reset button Press for more than three (3) seconds to revert to factory
2 LAN 2 10/100/
1000 LED
3 remote login
LED
4 LAN 1 10/100/
1000 LED
5 console lock
LED
6 power LED Lights GREEN when the RCM101D is powered up.
settings.
Lights ORANGE to indicate that the RCM101D is transmitting
at 10 Mbps on this port.
Lights ORANGE + GREEN to indicate that the RCM101D is
transmitting at 100 Mbps on this port.
Lights GREEN to indicate that the RCM101D is transmitting at
1000 Mbps on this port.
Lights are off when there is no active remote connection.
Flashes GREEN at steady intervals to indicate that a Client
program has logged into the RCM101D from the remote
console.
Lights ORANGE to indicate that the RCM101D is transmitting
at 10 Mbps on this port.
Lights ORANGE + GREEN to indicate that the RCM101D is
transmitting at 100 Mbps on this port.
Lights GREEN to indicate that the RCM101D is transmitting at
1000 Mbps on this port.
Lights steady GREEN to indicate that another access mode is
operating, depending on the active configuration.
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RCM101D User Manual
7
8
6
3
4
2
5
9
1
11
10
Rear View
No. Component Description
1 grounding terminal The wire used to ground the unit connects here.
2 control port This port only connects to an optional control box that
3 local console port Connect the cable for the local console (USB
4 PC/KVM port Use the KVM cable provided with this package that
5 PON port Use a Cat 5 cable to connect this port directly to the
6 serial port Use a Cat 5 cable to connect this port to another
7 power jacks Plug the power adapter provided with this package into
requires a separate purchase.
keyboard, DVI monitor, USB mouse, microphone and
speakers) to this port. Each connector is color coded
and marked with an appropriate icon.
links the RCM101D to your PC / Server for this port.
Connect the DVI video display, keyboard/mouse,
microphone and speakers to the server or KVM switch
that you are installing. Each connector is color coded
and marked with an appropriate icon.
PON port of an ATEN PDU. A RJ45-to-Serial adapter
(SA0142) is required if the PON port is a DB-9 type
port.
network device, such as a modem. Refer to Serial Port
Pin Assignment on page 119 for the pin definition.
an AC power source, then plug the power adapter
cable into any power jack.
Plug another power adapter into an AC power source,
then plug the power cable into the other RCM101D
power jack.
Note: Dual power operation is optional – the second
power source is for back-up; a second power adapter
requires a separate purchase.
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Chapter 1. Introduction
8 console lock switch Use this switch to lock the console so that remote
9 virtual media / laptop
USB console (LUC)
switch
10 virtual media port /
laptop USB console
(LUC) port
11 LAN ports Connect a Cat 5e/6 network cable to these ports for
access is disabled (view only) and only the local
console can operate the RCM101D.
When set to unlock, the RCM101D grants access
depending on the configuration stored.
Use this switch to select whether to activate the Virtual
Media function or the Laptop USB Console function.
For virtual media function, see Virtual Media on
page 81.
When the Switch is set to Virtual Media, connect the
PC/server USB port to this port. See Virtual Media on
page 81.
When the Switch is set to LUC, connect the laptop’s
USB to this port. See Local Console on page 91.
uplink connection.
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Chapter 2
1. Important safety information regarding the placement of this
device is provided on page 105. Please review it before
proceeding.
2. Make sure that the power to any device that you connect to the
installation has been turned off. You must unplug the power
cords of any computers that have the Keyboard Power On
function.
3. Any installation that does not follow the instructions in this
guide may be hazardous.
4. The power source for this product is intended to be supplied by a
power adapter only, not a DC mains.
Hardware Setup
Stacking and Rack Mounting
Stacking
The RCM101D can be placed on any appropriate leveled surface that can
safely support its weight plus the weight of its attached cables. To place or
stack the RCM101D, remove the backing material from the bottom of the
rubber feet that came with this package and stick them onto the switch's bottom
panel at its 4 corners, as shown in the diagram below
Note: To ensure adequate ventilation, allow at least 5.1 cm on each side, and
12.7cm at the back for power cord and cable clearance.
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RCM101D User Manual
Phillips screw head
M3 x 2
Rack Mounting
Wall Mounting
Rack / Wall Mounting
The RCM101D can be installed on most standard 19" (1U) racks or mounted
onto a wall. To rack mount the unit or attach the unit to a wall, do the following:
1. Use the screws supplied with your rack mount kit to attach the mounting
brackets to each side of the device:
2. If rack mounting, position the device onto the rack and align the holes in
the mounting brackets with that of the rack. If wall mounting, position the
unit to a desired position on the wall.
3. Screw the mounting brackets to the rack or wall.
Note: Cage nuts are provided for racks that are not prethreaded.
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Chapter 2. Hardware Setup
Installation
To install the RCM101D, refer to the installation diagrams on the following
pages (the numbers correspond to the step numbers), and do the following:
1. Plug your USB keyboard, mouse, DVI monitor, speakers and microphone
into the local console port section located on the RCM101D unit’s rear
panel.
2. Use the KVM cable provided with the package to connect the RCM101D’s
PC/KVM Port to the keyboard, video, mouse, speakers, and microphone
ports of the server or KVM switch that you are installing.
3. (Optional) If you want to use the virtual media function, use the USB 2.0
cable provided with the package to connect a USB port on the server to the
RCM101D’s virtual media port.
4. (Optional) If you want to use a laptop as the local console, connect the
laptop’s USB to this port.
Note: Check that the select switch for the virtual media / laptop USB
console ports is in the right position.
5. Plug a network cable into the RCM101D's LAN port 1
6. (Optional) Plug a second network cable into the RCM101D’s LAN port 2.
Note: Dual LAN operation is optional.
7. (Optional) If you are using a PON device (PN108), connect it to the PON
port with RJ45-to-serial adapters (SA0142).
Note: Serial adapters require a separate purchase.
8. (Optional) If you are using other serial devices, such as a standard modem,
connect it to the serial port with RJ45-to-serial adapters (SA0142)
Note: Serial adapters require a separate purchase.
9. Plug the power adapter provided with this package into an AC power
source, then plug the power adapter cable into one of the RCM101D’s
power jacks.
10. (Optional) Plug another power adapter into an AC power source, then plug
the power cable into RCM101D’s other power jack.
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RCM101D User Manual
9
6
4
3
1
Over-IP PDU
Over-IP devices
Network
2
5
10
7
8
DVI KVM Cable Connection
2
Note: Dual power operation is optional — the second power source is for
backup; a second power adapter requires a separate purchase
11. Power on the RCM101D, then power on the server/KVM switch.
Note: For safety purposes, we suggest you ground the switch using a
grounding wire.
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Chapter 3
Browser Login
The RCM101D can be accessed either from an Internet type browser or via the
following methods:
Windows Client (see The Windows Client Viewer, page 61);
Laptop USB Console (LUC) port; and
Local Console (see Local Console, page 91)
The next several chapters describe browser-based operations.
Logging In
To operate the RCM101D from an Internet browser, begin by logging in:
1. Open your browser and specify the IP address of the RCM101D you want
to access in the browser’s URL location bar.
The default IP address for non-DHCP environment is 192.168.0.60.
Note: 1. For security purposes, a login string may have been set by the
administrator. If so, you must include a forward slash and the
login string along with the IP address when you log in. For
example:
192.168.0.100/RCM101D
If you don't know the IP address and login string, ask your
Administrator.
2. If you are the administrator, and are logging in for the first time,
the various ways to determine the RCM101D's IP address are
described in the Appendix on page 109.
2. A Security Alert screen (or dialog box) appears. Accept the certificate – it
can be trusted. (See Trusted Certificates, page 120, for details.) If a second
certificate appears, accept it as well.
Note: The Security Alert screen’s appearance varies depending on the
browser version.
The RCM101D login page appears:
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RCM101D User Manual
3. Provide a valid Username and Password (set by the RCM101D
administrator), then click Login to continue.
4. For security purposes, the system will prompt you to change the login
password. The password must be different from your login password.
Note: 1. If you are the administrator and are logging in for the first time,
use the default Username: administrator; and the default
Password: password. For security purposes, the system will
prompt you to change the login password. The password must be
different from your login password.
2. If you supplied an invalid login, the authentication routine will
return this message: Invalid Username or Password. Please try
again. If you see this message, log in again being careful with the
Username and Password.
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Chapter 3. Browser Login
Main Screen
After you have successfully logged in, the RCM101D Main screen appears:
The Main screen consists of the user menu in the left panel, with a Viewer icon
(to launch the Java or WinClient Viewer) as well as a Logout icon displayed in
the bottom of the menu.
Note: If a user does not have permission to perform a particular activity, the
menu option for that activity does not appear. See Download, page 59,
for permission details.
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Chapter 4
Configuration
Introduction
The administration utilities, represented by the links and icons located at the
left panel of the RCM101D web page, are used to configure the RCM101D’s
operating environment. This chapter discusses each of them in turn.
Note: 1. As you make your configuration changes in each dialog box, click
Save to apply the settings.
2. Some configuration changes only take effect after a RCM101D reset.
To have the changes take effect, log out and then log back in again.
3. If you don't have configuration privileges (see User Management,
page 22), the Administration configuration dialogs are not available.
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RCM101D User Manual
Basic Setting
The following sections describe the screens under Basic Setting, which enable
users to view or edit user information and device settings, including sessions,
firmware version, configuration backup/restore and EDID. Click the User
Management, Sessions and Maintenance links in the left panel menu to view
the screens.
User Management
The User Management screen allows you to add, edit or remove user accounts
to the RCM101D, as well as modify the role and permissions of each account:
Username: This is the user name of the account.
Password / Confirm Password: Enter a new password if you are
changing it. Re-enter the new password to confirm it.
Description: Enter a descriptive word or phrase to describe the account.
Role
This allows the administrator to select which permissions the account will be
allowed.
Administrator: Gives the user Administrator level access to the
RCM101D. All permissions (except View Only) are granted (see
permissions below).
User: Gives the user User level access to the RCM101D. Windows Client,
Power Manager, and Java Client permissions are granted (see permissions
below).
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Chapter 4. Configuration
Select: This allows you to manually select the access rights of the user by
selecting them in the Permissions section.
Permissions
Click to place/remove a check mark next to an item to grant/withhold access to
that aspect of the RCM101D’s operation.
Windows Client: Checking this allows a user to access the RCM101D via
the Windows Client software.
Config: Checking this allows the user to set up and modify the
RCM101D's operating environment.
Telnet: Checking this allows a user to access the RCM101D via the
network protocol of the same name.
Enable Virtual Media: Checking this allows a user to utilize the
RCM101D’s Virtual Media capabilities (see Virtual Media, page 81 for
details). User the drop down menu to select whether the user has Read/
Write, or Read Only permission.
Java Client: The related function is reserved.
System Log: Checking this allows a user to view the contents of the log
file.
SSH Client: Checking this allows a user to access the RCM101D via SSH
sessions.
View Only: Checking this restricts a user from configuring the
RCM101D.
Power Management: Checking this gives a user privileges to access the
Power on the Net™ device being implemented on the RCM101D.
Force to Grayscale: Checking this renders the remote display to be in
grayscale. This can speed up I/O transfer in low bandwidth situations.
After filling out the fields, click the action you want the RCM101D to apply:
Reset - Click this to clear the fields.
Add - Click this to add the new account to the RCM101D.
Update - Click this to update the settings of an existing account.
Remove - Click this to remove the selected account.
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RCM101D User Manual
Sessions
The Sessions screen lets the administrator see at a glance all the users currently
logged into the RCM101D, and provides information about each of their
sessions.
The meanings of the headings at the top of the page are fairly straightforward.
The IP heading refers to the IP address that the user has logged in from.
The Client heading refers to the means the user employed to connect to the
RCM101D (Browser, WinClient AP, JavaClient AP, etc.).
The Category heading lists the type of user who has logged in: Admin
(Administrator), User, or Select. (See Download, page 59 for details about
user types.)
This screen also gives the administrator the option of forcing a user logout by
selecting the user and clicking End Session.
Click Refresh to update the screen.
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Chapter 4. Configuration
Maintenance
The Maintenance screen allows the Administrator to upgrade the RCM101D’s
firmware, view the monitor’s EDID, backup/restore the RCM101D’s
configuration settings and ping an IP address.
Upgrade Main Firmware
As new versions of the RCM101D firmware become available, they can be
downloaded from our website. Check the website regularly to find the latest
information and packages.
To upgrade the firmware, do the following:
1. Download the new firmware file to your computer.
2. Open your browser; log in to the RCM101D; and click Maintenance in the
left panel menu to bring up the Firmware File dialog box as follows:
3. Click Choose File; navigate to the directory that the new firmware file is
in and select the file.
4. Click the Upgrade Firmware button.
If Check Firmware Version is enabled, when you perform an upgrade the
current firmware level is compared with that of the upgrade file. If the
current version is higher than the upgrade version, a message appears
informing you of the fact and the procedure stops.
Note: If you want to install an older firmware version, you must uncheck
the Check Firmware Version checkbox before clicking Upgrade
Firmware.
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RCM101D User Manual
5. After the upload completes, a message appears on the screen to inform you
that the operations succeeded. Click Logout at the bottom left of the Main
web page.
6. In the screen that comes up click Yes to confirm that you want to exit and
reset the RCM101D.
Note: You will need to wait a bit before logging back in.
Update Display Info
The Update Display Info section displays the EDID (Extended Display
Identification Data) of the local monitor:
Click Display Information to view the EDID of the attached monitor. If you
changed the monitor, click Update Display Info to get the EDID of the newly
attached monitor.
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Backup / Restore
The Backup / Restore screen gives you the ability to back up the RCM101D’s
configuration and user profile information. Backed up User Account and
Configuration information can be restored with the Restore section.
Information currently configured on the RCM101D will be replaced with the
information that you restore.
To perform a backup, do the following:
1. (Optional) In the Password field, key in a password for the file.
Note: If you set a password, make a note of it, since you will need it to be
able to perform restore operations with the file.
2. Click Backup.
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3. When the browser asks what you want to do with the file, select Save to
disk; then save it in a convenient location.
Note: The RCM101D saves all its backup files as sysconfig.cfg. If you
want to save more than one backup file, simply rename the file to
something convenient when you save it.
To restore a previous backup, do the following:
1. If a password was set when the backup was made, key the same password
that you used to save the backup file in the Password field. If a password
was not set, you can leave this field blank.
2. Click Choose File; navigate to the file and select it.
Note: If you renamed the file, you can leave the new name. There is no
need to return it to its original name.
3. Select which parts of the backup you wish to restore:
Select the All to restore both User Account and all Configuration
information
Select the User Account radio button to only restore User Account
information
Select the User Select radio button to choose which parts of the backed
up information you wish to restore, then click the checkboxes to
select/deselect the restore elements.
4. When you have made your selections, click Restore.
After the file is restored, a message appears to inform you that the
procedure succeeded.
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Ping Host
The Ping Host section enables you to ping an IP address. Enter the IP address/
Hostname then click Ping.
You can also enter Commands in the IP address/Host Name text bar.
Command: tc help
Result: Receive help information for commands.
Command: tc get
Result: Get current configuration.
Command: tc enablesslv2 [options]
Result:
0 - disable SSLv2
1 - enable SSLv2
Command: tc enablerc4 [options]
Result:
0 - disable RC4 cipher
1 - enable RC4 cipher
Command: tc setsslcipher [options]
0 - uses LOW, MEDIUM and HIGH ciphers
1 - uses MEDIUM and HIGH ciphers
2 - uses HIGH ciphers only
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Advanced Setting
The following sections describe the administration utilities covered under
Advanced Setting, including the Device Information, Network, ANMS,
Security, Console Management, Date/Time, Customization screens.
Device Information
The Device Information screen provides information about the RCM101D's
status. You can change the device name in this screen.
General
Device Name: To make it easier to manage installations that have more
than one RCM101D, each one can be given a name. Enter a name (16
characters max.) for the RCM101D then click Save.
MAC (1, 2) Address: The RCM101D's MAC Address displays here.
Firmware Version / FPGA: Indicates the RCM101D's current firmware
version level and build. New versions of the RCM101D's firmware can be
downloaded from our website as they become available (see Upgrade
Main Firmware, page 25). You can reference this number to see if there
are newer versions available on the website.
IP Address: Displays the RCM101D’s Internet Protocol Version 4 (32 bit)
address (in the legacy format).
Subnet Mask: This is the subnet mask for the IP connection.
Gateway: This is the RCM101D’s gateway address.
IPV6 Address / IPv6 Subnet Prefix Length: Displays the RCM101D’s
Internet Protocol Version 6 (128 bit) address (in the new format).
See IPv6, page 115 for details.
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Network
The Network screen is used to specify the RCM101D's network environment.
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IP Installer
The IP Installer is an external Windows-based utility for assigning IP addresses
to the RCM101D. Click one of the radio buttons to select Enabled, View Only,
or Disabled for the IP Installer utility. See p. 111 for IP Installer details.
Note: 1. If you select View Only, you will be able to see the RCM101D in the
IP Installer’s Device List, but you will not be able to change the IP
address.
2. For security, we strongly recommend that you set this to View Only
or Disabled after using it.
Service Ports
Specify the ports that the RCM101D uses for various network services.
Program: This is the port number for connecting to the RCM101D from
the Windows Client and Java Applet Viewers, and from the Windows and
Java Client AP programs. The default is 9000.
HTTP: The port number for a browser login. The default is 80.
HTTPS: The port number for a secure browser login. The default is 443.
SSH: The port number for a secure shell login. The default is 22.
Telnet: The port number for a secure console login. The default is 23.
Note: 1. Valid entries for all of the Service Ports are from 1–65535.
2. The service ports cannot have the same value. You must set a
different value for each one.
3. If there is no firewall (on an Intranet, for example), it does not matter
what these numbers are set to, since they have no effect.
If a firewall is being used, the Administrator can specify the port numbers that
the firewall will allow (and set the firewall accordingly). If a port other than the
default is set, users must specify the port number as part of the IP address when
they log in. If not, an invalid port number (or no port number) is specified, the
RCM101D will not be found.
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Redundant NIC
A Redundant NIC ensures that the RCM101D is always online by switching to
another network adapter in case the primary connection fails.
Check Redundant NIC if you are using the secondary LAN port for a
second IP address.
If you are using the secondary LAN port for a second IP address, leave
Redundant NIC unchecked. Use the drop-down menu and select 1000M
Network Adapter 2, then set the IP and DNS addresses for it.
IPv4 Settings
The RCM101D can either have its IP address assigned dynamically at bootup
(DHCP), or it can be given a fixed IP address.
For dynamic IP address assignment, select the Obtain an IP address
automatically, radio button. (This is the default setting.)
To specify a fixed IP address, select the Set IP address manually, radio
button and fill in the IP address.
Note: 1. If you choose Obtain IP address automatically, when the switch starts
up it waits to get its IP address from the DHCP server. If it has not
obtained the address after one minute, it automatically reverts to its
factory default IP address, 192.168.0.60.
2. If the RCM101D is on a network that uses DHCP to assign network
addresses, and you need to ascertain its IP address, you can use the IP
installer. See IP Address Determination, page 109, for information.
The RCM101D can either have its DNS server address assigned automatically,
or a fixed address can be specified.
For automatic DNS Server address assignment, select the Obtain DNS
server address automatically, radio button.
To specify a fixed address, select the Use the following DNS server
address, radio button and fill in the required information.
Note: Specifying at the alternate DNS Server address is optional.
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IPv6 Settings
The RCM101D can either have its IPv6 address assigned dynamically at
bootup (DHCP), or it can be given a fixed IPv6 address.
For dynamic IP address assignment, select the Obtain an IPv6 address
automatically, radio button. (This is the default setting.)
To specify a fixed IP address, select the Set IPv6 address manually, radio
button and fill in the IP address.
The RCM101D can either have its DNS server address assigned automatically,
or a fixed address can be specified.
For automatic DNS Server address assignment, select the Obtain DNS
server address automatically, radio button.
To specify a fixed address, select the Use the following DNS server
address, radio button and fill in the required information.
Note: Specifying at the alternate DNS Server address is optional.
Network Transfer Rate
This setting allows you to tailor the size of the data transfer stream to match
network traffic conditions by setting the rate at which the RCM101D transfers
data to remote computers. The range is from 4–99999 Kilobytes per second
(KBps).
DDNS
DDNS maps a dynamic IP address assigned by a DHCP server to a host name.
The RCM101D can update the DDNS server with its IP address at certain time
intervals. To enable the DDNS capability for the RCM101D, do the following:
1. Check Enable.
2. Enter the hostname that you registered with your DDNS service provider.
3. Drop down the list to select the DDNS service you are registered with.
4. Key in the Username and Password that authenticates you with your
DDNS service.
5. In the DDNS Retry Time field, key in how many hours (between 1 and
128) the RCM101D waits before updating the DDNS server.
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ANMS
The Advanced Network Management Settings screen allows you to set up
login authentication and authorization management from external sources. It is
divided into several sections, each of which is described in the sections that
follow.
Event Destination
This section lets you configure the SMTP, log server, SNMP and syslog server
settings.
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SMTP Settings
To have the RCM101D email reports from the SMTP server to you, do the
following:
1. Check Enable report from the following SMTP server, and key in the IP
address and service port of your SMTP server.
2. If you’re connecting to a secure server, check My server requires secure
connection (SSL).
3. If your server requires authentication, put a check in the My server
requires authentication checkbox, and key in the appropriate account
information in the Account Name and Password fields.
4. Key in the email address of where the report is being sent from in the
From field.
Note: Only one email address is allowed in the From field, and it cannot
exceed 64 English alphanumeric character.
5. Key in the email address (addresses) of where you want the SMTP reports
sent to in the To field.
Note: If you are sending the report to more than one email address,
separate the addresses with a semicolon. The total cannot exceed
256 English alphanumeric character.
6. Put a check on the kind of information that you want to be included in the
report email:
Report IP Address
Report system reboot
Report user login
Report user logout
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Log Server
Important transactions that occur on the RCM101D, such as logins and internal
status messages, are kept in an automatically generated log file
Specify the MAC address of the computer that the Log Server runs on in
the MAC address field.
Specify the port used by the computer that the Log Server runs on to listen
for log details in the Port field. The valid port range is 1–65535. The
default port number is 9001.
Note: The port number must different than the one used for the Program
port (see Service Ports, page 32).
See Chapter 8, The Log Server, for details on setting up the log server. The Log
File is discussed on page 95.
SNMP Server
To be notified of SNMP trap events, do the following:
1. Check Enable SNMP Agent.
2. Key in the IP address and the port number of the computer to be notified of
SNMP trap events. The valid port range is 1-65535. Default is 162.
Note: The SNMP trap events such as System Power On, Login Failure, and
System Reset are sent to the server.
Syslog Server
To record all the events that take place on the RCM101D and write them to a
Syslog server, do the following:
1. Check Enable.
2. Key in the IP address and the port number of the Syslog server. The valid
port range is 1-65535. Default is 514.
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Authentication
The RCM101D allows log in authentication and authorization through external
programs.
This screen lets you configure the RADIUS and LDAP settings.
If you want to use a RADIUS or LDAP instead of the RCM101D device
authentication, check Disable Device Authentication. Selecting this option
will disable login authentication locally on the RCM101D.
If the third party authentication server/external program you are using fails to
authenticate and you cannot log on to the RCM101D, you can enable local
authentication through the local console. See page 110 for details on how to use
the local console to enable authentication on the RCM101D.
RADIUS Settings
To allow authentication and authorization for the RCM101D through a
RADIUS server, do the following:
1. Check Enable.
2. Fill in the IP addresses and service port numbers for the Preferred and
Alternate RADIUS servers.
3. In the Timeout field, set the time in seconds that the RCM101D waits for a
RADIUS server reply before it times out.
4. In the Retries field, set the number of allowed RADIUS retries.
5. In the Shared Secret field, key in the character string that you want to use
for authentication between the RCM101D and the RADIUS Server.
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LDAP Settings
To allow authentication and authorization via LDAP or LDAPS, the Active
Directory’s LDAP Schema must be extended so that an extended attribute
name for the RCM101D – RCM101D-userProfile – is added as an optional
attribute to the person class.
In order to configure the LDAP server, you will have to complete the following
procedures: 1) Install the Windows Server Support Tools; 2) Install the Active
Directory Schema Snap-in; and 3) Extend and Update the Active Directory
Schema.
To allow authentication and authorization for the RCM101D via LDAP /
LDAPS, refer to the information in the following table.
Item Action
Enable Put a check in the Enable checkbox to allow LDAP / LDAPS
LDAP / LDAPS Click a radio button to specify whether to use LDAP or LDAPS.
LDAP Server Fill in the IP address and port number for the LDAP or LDAPS
Port
Timeout (seconds) Set the time in seconds that the RCM101D waits for an LDAP
Admin DN Consult the LDAP / LDAPS administrator to ascertain the
Admin Name Key in the Group Name for RCM101D administrator users.
Password Key in the LDAP administrator’s password.
Search DN Set the distinguished name of the search base. This is the
authentication and authorization.
server. For LDAP, the default port number is 389; for LDAPS,
the default port number is 636.
or LDAPS server reply before it times out.
appropriate entry for this field. For example, the entry might
look like this:
cn=LDAPAdmin,ou=rcm101d,dc=aten,dc=com
domain name where the search starts for user names.
If Enable Authorization is not checked, this field must include
the entry where the RCM101D Admin Group is created.
Consult the LDAP / LDAPS administrator to ascertain the
appropriate value.
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Security
The Security screen controls access to the RCM101D, and lets you configure
the login failure policies, login string, security settings, and so on.
Login Failures
For increased security, the Login Failures section allows administrators to set
policies governing what happens when a user fails to log in successfully.
The meanings of the entries are explained below.
Login Fail Policy: Select the login failure policy that the RCM101D
applies.
Lock Client PC – If this is enabled, after the allowed number of failures
have been exceeded, the computer attempting to log in is automatically
locked out. No logins from that computer will be accepted. The default is
enabled. This function relates to the client computer’s IP. If the IP is
changed, the computer will no longer be locked out.
Lock Account – If this is enabled, after the allowed number of failures
have been exceeded, the user attempting to log in is automatically locked
out. No logins from the username and password that have failed will be
accepted. The default is enabled.
Allowed - Sets the number of consecutive failed login attempts that are
permitted from a remote computer. The default is 5 times.
Timeout - Sets the amount of time (in minutes) that a remote computer
must wait before attempting to login again after it has exceeded the
number of allowed failures. The default is 3 minutes.
Note: If you don’t enable Login Failures, users can attempt to log in an
unlimited number of times with no restrictions. For security purposes,
we recommend that you enable this function and enable the lockout
policies.
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Filter
IP and MAC Filters control access to the RCM101D based on the IP and/or
MAC addresses of the computers attempting to connect. A maximum of 100 IP
filters and 100 MAC filters are allowed. If any filters have been configured,
they appear in the IP Filter and/or MAC Filter list boxes.
To enable IP and/or MAC filtering, put a check mark in the IP Filter Enable
and/or MAC Filter Enable checkbox.
If the Include button is checked, all the addresses within the filter range
are allowed access; all other addresses are denied access.
If the Exclude button is checked, all the addresses within the filter range
are denied access; all other addresses are allowed access.
Adding Filters
To add an IP filter, do the following:
1. Click Add. Key in the IP address range you want to filter, and click OK:
2. Repeat these steps for any additional IP addresses you want to filter.
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To add a MAC filter, do the following:
1. Click Add. A dialog box similar to the one below appears:
2. Specify the MAC address in the dialog box, then click OK.
3. Repeat these steps for any additional MAC addresses you want to filter.
Note: If there is a conflict between an IP filter and a MAC filter – for example,
where a computer’s IP address is allowed by the IP filter but it’s MAC
address is excluded by the MAC filter – then that computer’s access is
blocked. In other words, if either filter blocks a computer, then the
computer is blocked, no matter what the other filter is set to.
Modifying Filters
To modify a filter, select it in the IP Filter or MAC Filter list box and click
Modify. The Modify dialog box is similar to the Add dialog box. When it
comes up, simply delete the old address(es) and replace it with the new one(s).
Deleting Filters
To delete a filter, select it in the IP Filter or MAC Filter list box and click
Delete.
The Filter section also lets administrators specify a Login String that users must
include (in addition to the IP address) when they access the RCM101D with a
browser. For example:
192.168.0.126/RCM101D
The following characters are allowed:
0–9 a–z A–Z ~ ! @ $ ^ & * ( ) _ + ‘ - = [ ] { } ; ’ < > , . |
The following characters are not allowed:
% ” : / ? # \ [Space]
Compound characters (É Ç ñ ... etc.)
Note: 1. There must be a forward slash between the IP address and the string.
2. If no login string is specified here, anyone will be able to access the
RCM101D login page using the IP address alone. This makes your
installation less secure.
For security purposes, we recommend that you change this string occasionally.
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Account Policy
Set the parameters for the username and password.
Minimum Username Length: Enter the minimum number (0 - 16) of
characters required for a username (default is 6).
Minimum Password Length: Enter the minimum number (0 - 16) of
characters required for a password (default is 6).
Check whether the password must contain at least: One Upper Case, One
Lower Case; and/or One Number character.
Note: This policy only affects user accounts created after this policy has
been enabled, as well as password changes to existing user accounts.
Check Disable Duplicate Login to ensure that only one session for each
user account is active. This prevents users from logging in with the same
account at the same time.
To prevent users from using the same password when they are required to
recreate their passwords, you can check Enforce Password History. In the
field, enter the number of password changes that must occur before a
previous password can be used a second time.
Encryption
These flexible encryption alternatives for keyboard/mouse, video, and virtual
media data let you choose any combination of DES; 3DES; AES; RC4; or a
Random cycle of any or all of them.
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Enabling encryption will affect system performance – no encryption offers the
best performance; the greater the encryption, the greater the adverse effect. If
you enable encryption, the performance considerations (going from best to
worst) are as follows:
RC4 offers the least performance impact; DES is next; then 3DES or AES
The RC4 + DES combination offers the least impact of any combination
Working Mode
Use this section to set the working mode parameters.
Enable ICMP so that the RCM101D can be pinged. If it is not enabled, the
device cannot be pinged. The default is Enabled.
Enable Multiuser Operation to permit more than one user to log into the
RCM101D at the same time. The default is Enabled.
Enable Virtual Media Write allows redirected virtual media devices on a
user’s system to send data to a remote server, as well as being able to have
data from the remote server written to them. The default is Enabled.
Browser Service allows the administrator to limit the scope of browser
access to the RCM101D. Put a check in the checkbox to enable this
function, then select the browser limitation in the drop down list box.
Choices are explained in the following table:
Item Explanation
Disable Browser If this is selected, the RCM101D cannot be accessed
Disable HTTP If this is selected, the RCM101D can be accessed via a
Disable HTTPS (SSL) If this is selected, the RCM101D can be accessed via a
44
via a browser. It can only be accessed from the
windows client viewer (see The Windows Client
Viewer, page 61).
browser, but not from an ordinary (HTTP) login
connection – it can only be accessed over a secure
HTTPS (SSL) connection.
browser over an ordinary (HTTP) login connection, but
not via a secure HTTPS (SSL) connection.
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If Disable Authentication is checked, no authentication procedures are
used to check users attempting to log in. Users gain Administrator access
to the RCM101D switch simply by entering combination of username and
password.
Note: Enabling this setting creates an extremely dangerous result as far as
security goes, and should only be used under very special
circumstances.
Private Certificate
When logging in over a secure (SSL) connection, a signed certificate is used to
verify that the user is logging in to the intended site. For enhanced security, the
Private Certificate section allows you to use your own private encryption key
and signed certificate, rather than the default ATEN certificate.
There are two methods for establishing your private certificate: generating a
self-signed certificate; and importing a third-party certificate authority (CA)
signed certificate.
Generating a Self-Signed Certificate
If you wish to create your own self-signed certificate, a free utility –
openssl.exe – is available for download over the web. See Self-Signed Private
Certificates, page 124 for details about using OpenSSL to generate your own
private key and SSL certificate.
Obtaining a CA Signed SSL Server Certificate
For the greatest security, we recommend using a third party certificate
authority (CA) signed certificate. To obtain a third party signed certificate, go
to a CA (Certificate Authority) website to apply for an SSL certificate. After
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the CA sends you the certificate, save it to a convenient location on your
computer.
Importing the Private Certificate
To import the private certificate, do the following:
1. Click Browse to the right of Private Key; browse to where your private
encryption key file is located; and select it.
2. Click Browse to the right of Certificate; browse to where your certificate
file is located; and select it.
3. Click Upload to complete the procedure.
Note: Both the private encryption key and the signed certificate must be
imported at the same time.
Certificate Signing Request
The Certificate Signing Request (CSR) section provides an automated way of
obtaining and installing a CA signed SSL server certificate.
To perform this operation do the following:
1. Click Create CSR. The following dialog box appears:
2. Fill in the form – with entries that are valid for your site – according to the
example information in the following table:
Information Example
Country (2 letter code) TW
State or Province Taiwan
Locality Taipei
Organization Your Company, Ltd.
Unit Techdoc Department
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Information Example
Common Name mycompany.com
Email Address administrator@yourcompany.com
This must be the exact domain name of the site that you
want the certificate to be valid for. If the site’s domain name is
www.mycompany.com, and you only specify
mycompany.com, the certificate will not be valid.
3. After filling in the form (all fields are required), click Create.
A self-signed certificate based on the information you just provided is now
stored on the RCM101D.
4. Click Get CSR, and save the certificate file (csr.cer) to a convenient
location on your computer
This is the file that you give to the third party CA to apply for their signed
SSL certificate.
5. After the CA sends you the certificate, save it to a convenient location on
your computer. Click Browse to locate the file; then click Upload to store
it on the RCM101D.
Note: When you upload the file, the RCM101D checks the file to make
sure the specified information still matches. If it does, the file is
accepted; if not, it is rejected.
If you want to remove the certificate (to replace it with a new one because of a
domain name change, for example), simply click Remove CSR.
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Console Management
This section discusses methods of opening the RCM101D console via OOBC
or serial connection.
OOBC
In case the RCM101D cannot be accessed with the usual LAN-based methods,
it can be accessed via the switch’s modem port. To enable support for PPP
(modem) operation, click to put a checkmark in the Enable Out of Band Access
checkbox.
PPP Settings
When you enable Out of Band Access, the Enable Dial Back, and Enable Dial
Out functions become available, as described in the sections that follow.
Dial Back
As an added security feature, if this function is enabled, the switch disconnects
the calls that dial in to it, and dials back to one of the entries specified below:
Enable Fixed Number Dial Back: If Fixed Number Dial Back is enabled,
when there is an incoming call, the RCM101D hangs up the modem and
dials back to the modem whose phone number is specified in the Phone
Number field.
Key the phone number of the modem that you want the RCM101D to dial
back to in the Phone Number field.
Enable Flexible Dial Back: If Flexible Dial Back is enabled, the modem
that the RCM101D dials back to doesn’t have to be fixed. It can dial back
to any modem that is convenient for the user, as follows:
1. Key the password that the users must specify in the Password field.
2. When connecting to the RCM101D’s modem, users specify the phone
number of the modem that they want the RCM101D to dial back to as
their Username, and specify the password set in the Password field for
their password.
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Dial Out
For the dial out function, you must establish an account with an Internet
Service Provider, and use a modem to dial up to your ISP account. An
explanation of the Enable Dial Out items is given in the table below:
ISP Settings: Specify the telephone number, account name (username),
and password that you use to connect to your ISP.
Dial Out Schedule: This entry sets up the times you want the RCM101D
to dial out over the ISP connection. Every provides a listing of fixed times
from every hour to every four hours.
If you select Every two hours (for example), the RCM101D will start
dialing out every two hours beginning at 00:00.
If you don't want the RCM101D to dial out on a fixed schedule, select
Never from the list.
Daily at will dial out once a day at a specified time. Use the hh:mm format
to specify the time.
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PPP online time specifies how long you want the ISP connection to last
before terminating the session and hanging up the modem. A setting of
zero means it is always on line.
Emergency Dial Out: If the RCM101D gets disconnected from the
network, or the network goes down, this function puts the switch on line
via the ISP dial up connection.
If you choose PPP stays online until network recovery, the PPP
connection to the ISP will last until the network comes back up or the
switch reconnects to it.
If you choose PPP online time, the connection to the ISP will terminate
after the amount of time that you specify is up. A setting of zero means
it is always on line.
Dial Out Mail Configuration: This section provides email notification of
problems that occur on the devices connected to the RCM101D's ports.
Note: This email notification differs from the one configured under SMTP
Settings in that it uses the ISP mail server rather than the internal
company’s mail server.
Key in the IPv4 address, IPv6 address, or domain name of your SMTP
server in the SMTP Server IP Address field, and enter the
corresponding port in the Service Port field.
If your server requires a secure SSL connection, put a check in the
SMTP server requires secure connection (SSL) checkbox
If your server requires authentication, put a check in the SMTP server
requires authentication checkbox, then key in the appropriate account
name and password in the fields, below.
Key in the email address of the person responsible for the SMTP server
(or some other equally responsible administrator), in the Email From
field.
Key in the email address (addresses) of where you want the report sent
to in the To field. If you are sending the report to more than one email
address, separate the addresses with a comma or a semicolon.
When you have finished making your settings on this page, click Save.
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Chapter 4. Configuration
Serial Console
To configure the RCM101D to interact with the connected serial device, you
need to set its parameters to match the parameters of the device in the Port
Property Settings.
Select the values that match the ones used by the connected serial console
device. The port property settings that the RCM101D supports are as follows:
Baud Rate: This sets the port’s data transfer speed. Choices are from 300–
38400 (drop down the list to see them all). Set this to match the baud rate
setting of the serial console device. Default is 9600 (which is a basic
setting for many serial console devices).
Data Bits: This sets the number of bits used to transmit one character of
data. Choices are: 7 and 8. Set this to match the data bit setting of the serial
console device. Default is 8 (which is the default for the majority of serial
console devices).
Parity: This bit checks the integrity of the transmitted data. Choices are:
None; Odd; Even. Set this to match the parity setting of the serial console
device. Default is None.
Stop Bits: This indicates that a character has been transmitted. Set this to
match the stop bit setting of the serial console device. Choices are: 1 and 2.
Default is 1 (which is the default for the majority of serial console
devices).
Flow Control: This allows you to choose how the data flow will be
controlled. Choices are: None, Hardware, and XON/XOFF. Set this to
match the flow control setting of the serial console device. Default is
None.
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Note: None is only supported for baud rates of 9600 and lower. For baud
rates greater than 9600, you must choose Hardware or XON/XOFF.
Port Alert Properties: You can specify up to 10 types of events (e.g.,
Power On). Enter them in the provided Alert String (1 - 10) fields.
When you have finished making your selections, click Save.
Date/Time
The Date/Time dialog page sets the RCM101D time parameters:
Set the parameters according to the information below.
Time Zone
To establish the time zone that the RCM101D is located in, drop down the
Time Zone list and choose the city that most closely corresponds to where
it is at.
If your country or region employs Daylight Saving Time (Summer Time),
check the corresponding checkbox.
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Date / Time
Select the month from the drop-down list-box.
Click < or > to move backward or forward by one year increments.
In the calendar, click on the day.
To set the time, key in the numbers using the 24 hour HH:MM:SS format.
Click Set to save your settings.
Network Time
To have the time automatically synchronized to a network time server, do the
following:
1. Check the Enable auto adjustment checkbox.
2. Drop down the time server list to select your preferred time server
– or –
Check the Preferred custom server IP checkbox, and key in the IP address
of the time server of your choice.
3. If you want to configure an alternate time server, check the Alternate time
server checkbox, and repeat step 2 for the alternate time server entries.
4. Key in your choice for the number of days between synchronization
procedures.
5. If you want to synchronize immediately, click Adjust Time Now.
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Customization
Use this section to edit the device settings.
If Force All to Grayscale is enabled, the remote displays of all devices
connected to the RCM101D are changed to grayscale. This can speed up I/
O transfer in low bandwidth situations.
If Enable Client AP Device List is enabled, the switch appears in the
Server List when using the WinClient (see The Windows Client Viewer,
page 61). If this option is not enabled, the switch can still be connected to,
but its name will not appear in the Server List.
OS: Specifies the operating system that the server on the connected port is
using. Choices are Win, Mac, Sun, and Other. The default is Win.
Language: Specifies the OS language being used by the server on the
connected port. Drop down the list to see the available choices. The
default is English US.
Multiuser Mode: Defines how a port is to be accessed when multiple
users have logged on, as follows:
Exclusive: The first user to switch to the port has exclusive control over
the port. No other users can view the port.
Occupy: The first user to switch to the port has control over the port.
However, additional users may view the port’s video display.
Share: Users simultaneously share control over the port. Input from the
users is placed in a queue and executed chronologically. Under these
circumstances, users can take advantage of the Message Board, which
allows a user to take control of the keyboard and mouse or keyboard,
mouse, and video of a Share port (see The Message Board, page 79).
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Occupy Timeout: If there is no user input for the amount of time specified
here, the control privilege is released and transferred to the next user who
moves the mouse or uses the keyboard.
Reset: After making any network changes, be sure Reset on exit has been
enabled (there is a check in the checkbox), before logging out. This allows
network changes to take effect without having to power the switch off and
on.
Click Reset Default Values to use the default factory settings of the
RCM101D.
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Preferences
The following sections describe the administration utilities covered on this
section, including the User Preferences, Log, Remote Console and
Download screens. You can find the links to these screens under Preferences
in the left panel menu.
User Preferences
The User Preferences screen allows the user to set the device password, as well
as device parameters including the Language, OSD Hotkey, Logout Timeout
and the Viewer.
Settings
Set device parameters using the following fields:
Language: Selects the language that the interface displays in. Drop down
the list to make your selection.
Selecting Auto causes the RCM101D to display the pages in the same
language to which the browser is set.
If your browser is set to a non-supported language, the RCM101D looks to
what your server’s operating system is set to. If the operating system is set
to a supported language it will use that language to display its pages. If the
operating system is set to a non-supported language, the RCM101D
defaults to English. After making your choice, click Save.
OSD Hotkey: Select the keyboard combination to call the OSD function.
Logout Timeout: Set how many minutes the RCM101D allows a user
session to last before terminating the session.
Viewer: Choose the viewer you would like to use when viewing the
remote server’s display. This is set to Auto Detect by default, which opens
the WinClient for Windows systems.
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Password
Change your password using the following fields:
Old Password: Key in the old password.
New Password: Key in the new password.
Confirm Password: Key in the exact same characters to verify you have
entered the correct new password
Click Change Password to apply your settings.
Logs
The RCM101D logs all the events that take place on it. Following a reset, it
writes them to a log file, which is a searchable database. To view the contents
of the log file, click the Log icon at the center left of the page. A screen similar
to the one below appears:
A maximum of 512 events are kept in the log file. As new events are recorded,
they are placed at the bottom of the list. When a new event is recorded after
there are 512 events in the log file, the earliest event in the list is discarded.
Note: To maintain and view a record of all the events that take place (not just
the most recent 512), set up the Log Server AP program. see The Log
Server, page 97.
To clear the log file, click on the Clear Log icon at the lower right of the page.
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Remote Console
The preview in this screen shows a snapshot of the server’s display as follows:
Clicking Refresh updates the snapshot of the remote display.
Select the Exit Macro you would like to use and click Save.
Telnet Viewer: Click Open to access the server connected to RCM101D
via a built-in serial viewer for Telnet sessions.
To configure the PN0108 (a Power Over the NET™ device), click Open
Power Management. When connection between the devices is established,
you can only use the RCM101D’s IP address to access the configuration
screens of the PN0108. Clicking this button opens the login page of the
device.
Note: 1. Connection to the PN0108 or a Power Over the NET™ (PON) device
can only be viewed and managed through the browser configuration
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screens; these screens are not available via the Windows or Java
application (AP) programs.
2. Refer to ATEN’s PN0108 User Manual (or a compatible PON
device’s manual) for details on editing the power management
configuration screens.
Download
The Download page lets you download the standalone Windows Client AP,
Java client AP and Log Server AP. For performance stability, if you wish to
access the server, download the Windows Client Viewer from your ATEN
dealer.
1. Click the button of the AP you want to download.
2. Follow the on-screen instructions to complete the installation and have the
program icon placed on your desktop.
For more information on the Windows Client Viewer, refer to The Windows
Client Viewer on page 61.
For details on the Log Server AP, refer to Chapter 8 on page 97.
About
Click About to see the current firmware version and copyright information of
your RCM101D.
Logout
Click the Logout icon when you are done configuring the RCM101D’s
operating environment. This logs you out of the RCM101D GUI.
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The Windows Client Viewer
Starting Up
The RCM101D has a standalone windows application that opens a window on
the user’s desktop containing the remote server’s (RCM unit) display. Follow
the steps below to reach the remote server’s display.
1. Download the Windows Client Viewer (hereafter abbreviated as
“Winclient”) from your ATEN supplier.
2. Go to the Winclient folder, locate and execute the WinClient.exe file. A
Winclient connection window will appear as shown:
This window helps you select and connect to the correct server. A
description of the components in the window is given in the following
table:
Item Description
Server List Every time the Winclient is executed, it searches the user's
local LAN segment for RCM101D units, and lists the found
units in this box. If you want to connect to one of these units,
click to select it and click Connect.
When you have finished with your session, click Disconnect.
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Server Use this section if you wish to connect to a RCM101D at a
remote location.
Enter the IP address and the port of the unit and click
Connect.
If you don't know the Port number, contact the Administrator.
Connect / Disconnect The button Connect starts the connection to the desired
Switch to remote view When connected to the desired RCM101D, click this button to
RCM101D. The system will prompt you to enter a username
and password. Refer to step 3 below for more information.
Once connected, the button becomes Disconnect, which you
can use to disconnect from the unit.
switch to the remote view.
3. When you click Connect, the system will prompt you to enter a username
and password as shown:
The default username is administrator and password is password. Click
OK to continue.
4. When you are connected, the remote server’s display appears as a window
on your desktop:
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Navigation
You can work on the remote system via the screen display on your monitor just
as if it were your local system.
You can maximize the window, drag the borders to resize the window; or
use the scrollbars to move around the screen.
You can switch between your local and remote programs with [Alt + Tab].
Note: 1. Due to net lag, there might be a slight delay before your keystrokes
show up. You may also have to wait a bit for the remote mouse to
catch up to your local mouse before you click.
2. Due to net lag, or insufficient computing power on the local machine,
some images, especially motion images, may display poorly.
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The WinClient Control Panel
The WinClient control panel is hidden at the upper or lower center of the screen
(the default is up). It becomes visible when you move the mouse pointer over it:
Note: 1. The above image shows the complete Control Panel. The icons that
appear can be customized. See Control Panel Configuration,
page 89, for details.
2. To move the Control Panel to a different location on the screen, place
the mouse pointer over the text bar area, then click and drag.
By default, the upper text row shows the video resolution of the remote
display. As the mouse pointer moves over the icons in the icon bar,
however, the information in the upper text row changes to describe the
icon's function. In addition, if a message from another user is entered in
the message board, and you have not opened the message board in your
session, the message will appear in the upper row.
The lower row shows the IP address of the device you are accessing on the
left of the row. The center of the row indicates which bus the user is on
(the number before the slash) and the total number of users on that bus (the
number behind the slash).
Right clicking in the text row area brings up a menu-style version of the
control panel. In addition, it allows you to select options for the Screen
Mode, Zoom, Mouse Pointer, Mouse Sync Mode and Macro List as shown
by the triangles (pointing to the right) behind these options. These will be
discussed in the sections that follow.
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Control Panel Functions
The Control Panel functions are described in the table below.
Icon Function
This is a toggle. Click to make the Control Panel persistent – i.e., it
always displays on top of other screen elements. Click again to
have it display normally.
Click to bring up the Macros dialog box (see page 67 for details).
Click to bring up the Video Options dialog box. Right-click to perform
a quick Auto Sync (see Video Settings, page 75, for details).
Toggles the display between Full Screen Mode and Windowed
Mode.
Click to take a snapshot (screen capture) of the remote display.
See Snapshot, page 90, for details on configuring the Snapshot
parameters.
Click to bring up the Message Board (see The Message Board,
page 79).
Click to send a Ctrl+Alt+Del signal to the remote system.
Click to toggle the remote display between color and grayscale.
Click to bring up the Virtual Media dialog box. The icon changes
when a virtual media device is started on the port. See Virtual
Media, page 81, for specific details.
Note: This icon displays in gray when the function is disabled or not
available to the user.
Click to zoom the remote display window.
Note: This feature is only available in windowed mode (Full Screen
Mode is off). See Zoom, page 84 for details.
Click to bring up the on-screen keyboard (see The On-Screen
Keyboard, page 85).
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Icon Function
Click to select the mouse pointer type.
Note: This icon changes depending on which mouse pointer type is
selected (see Mouse Pointer Type, page 86).
Click to toggle Automatic or Manual mouse sync.
When the selection is Automatic, a green √ appears on the icon.
When the selection is Manual, a red X appears on the icon.
See Mouse Sync Mode, page 86 for a complete explanation of this
feature.
Click this icon to open a Viewer based GUI with the web browser
administrative functionalities. The Administrator Utility is essentially
the same as the browser-based version with slight difference in its
UI skin. See Chapter 4, Configuration for information on these
pages.
Click to display a drop-down Macro List of User macros. Access and
run macros more conveniently rather than using the Macros dialog
box (see the Macros icon in the table above, and the Macros section
on page 67).
Click to bring up the Control Panel Configuration dialog box.
See Control Panel Configuration, page 89, for details on configuring
the Control Panel.
Click to exit the remote view and go back to the web browser Main
Page.
66
These icons show the Num Lock, Caps Lock, and Scroll Lock status
of the remote computer.
When the lock state is On, the LED is bright green and the lock
hasp is closed.
When the lock state is Off, the LED is dull green and the lock
hasp is open.
Click on the icon to toggle the status.
Note: These icons and your local keyboard icons are in sync.
Clicking an icon causes the corresponding LED on your keyboard to
change accordingly. Likewise, pressing a Lock key on your
keyboard causes the icon’s color to change accordingly.
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Macros
The Macros icon provides access to three functions found in the Macros
dialog box: Hotkeys, User Macros, and System Macros. Each of these
functions is described in the following sections.
Hotkeys
Various actions corresponding to clicking the Control Panel icons, can be
accomplished directly from the keyboard with hotkeys. Selecting the Hotkeys
radio button lets you configure which hotkeys perform the actions. The actions
are listed to the left; their hotkeys are shown to the right. Use the checkbox to
the left of an action’s name to enable or disable its hotkey.
If you find the default Hotkey combinations inconvenient, you can reconfigure
them as follows:
1. Highlight an Action, then click Set Hotkey.
2. Press your selected Function keys (one at a time). The key names appear in
the Hotkeys field as you press them.
You can use the same function keys for more than one action, as long
as the key sequence is not the same.
To cancel setting a hotkey value, click Cancel; to clear an action’s
Hotkeys field, click Clear.
3. When you have finished keying in your sequence, click Save.
To reset all the hotkeys to their default values, click Reset.
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An explanation of the Hotkey actions is given in the table below:
Action Explanation
Exit remote location Exits the remote view and goes back to the web browser Main
Adjust Video Brings up the Video Settings dialog box. This is equivalent to
Toggle control
panel
Toggle mouse
display
Adjust mouse This synchronizes the local and remote mouse movements. The
Video auto-sync This combination performs an auto-sync operation. It is
Show/Hide Local
Cursor
Substitute Ctrl key If your local computer captures Ctrl key combinations, preventing
Substitute Alt key Although all other keyboard input is captured and sent to the
Page. This is equivalent to clicking the Exit icon on the Control
Panel. The default keys are F2, F3, F4.
clicking the Video Settings icon on the Control Panel. The default
keys are F5, F6, F7.
Toggles the Control Panel Off and On. The default keys are F3,
F4, F5.
If you find the display of the two mouse pointers (local and
remote) to be confusing or annoying, you can use this function to
shrink the non-functioning pointer down to a barely noticeable
tiny circle, which can be ignored. Since this function is a toggle,
use the hotkeys again to bring the mouse display back to its
original configuration. This is equivalent to selecting the Dot
pointer type from the Mouse Pointer icon on the Control Panel.
The default keys are F7, F8, F9.
Note: The Java Control Panel does not have this feature.
default keys are F8, F7, F6.
equivalent to clicking the Video Autosync icon on the Control
Panel. The default keys are F6, F7, F8.
Toggles the display of your local mouse pointer off and on. This is
equivalent to selecting the Null pointer type from the Mouse
Pointer icon on the Control Panel. The default keys are F4,F5.
them from being sent to the remote system, you can implement
their effects on the remote system by specifying a function key to
substitute for the Ctrl key. If you substitute the F11 key, for
example, pressing [F11 + 5] would appear to the remote system
as [Ctrl + 5]. The default key is F11.
remote system, [Alt + Tab] and [Ctrl + Alt + Del] work on your
local computer. In order to implement their effects on the remote
system, another key may be substituted for the Alt key. If you
substitute the F12 key, for example, you would use [F12 + Tab]
and [Ctrl + F12 + Del]. The default key is F11.
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User Macros
User Macros are used to perform specific actions on the remote server. To
create the macro, do the following:
1. Select the User Macros radio button, then click Add.
2. In the dialog box that comes up, replace the “New Macro” text with a
name of your choice for the macro:
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3. Click Record.
The dialog box disappears, and a small panel appears at the top left of the
screen:
4. Press the keys for the macro.
To pause macro recording, click Pause. To resume, click Pause again.
Clicking Show brings up a dialog box that lists each keystroke that you
make, together with the amount of time each one takes:
Clicking Cancel cancels all keystrokes.
When you have finished, click Stop. This is the equivalent of clicking
Done in Step 5.
Note: 1. Case is not considered – typing A or a has the same effect.
2. When recording the macro the focus must be on the remote screen. It
cannot be in the macro dialog box.
3. Only the default keyboard characters may be used. Alternate
characters cannot be used. For example, if the keyboard is Traditional
Chinese and default character is A the alternate Chinese character
obtained via keyboard switching is not recorded.
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4. If you haven’t brought up the Show dialog, click Done when you have
finished recording your macro. You return to the Macros dialog box
shown in Step 1:
5. You can give each macro a set of hotkeys, as illustrated in Hotkeys,
page 67.
6. You can also assign the playback mode and select either Play Without
Wait (Nowait) or Play with Time Control.
If you run the macro from this dialog box, you have the option of specifying
how the macro runs.
If you choose Play Without Wait, the macro runs the key presses one after
another with no time delay between them.
If you choose Play With Time Control, the macro waits for the amount of
time between key presses that you took when you created it. Click on the
arrow next to Play to make your choice.
If you click Play without opening the list, the macro runs with the default
choice. The default choice (NoWait or TimeCtrl), is shown in the Playback
column.
7. If you want to change any of the keystrokes, select the macro and click
Edit. This brings up a dialog box similar to the one for Show. You can
change the content of your keystrokes, change their order, etc.
8. Repeat the procedure for any other macros you wish to create.
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After creating your macros, you can run them in any of three ways:
1. By using the hotkey (if one was assigned).
2. By opening this dialog box and clicking Play.
Note: User Macros are stored on the Local Client computer of each user.
Therefore there is no limitation on the of number of macros, the size of
the macro names, or makeup of the hotkey combinations that invoke
them.
Search, at the bottom of the dialog box, lets you filter the list of macros that
appear in the large upper panel for you to play or edit. Click a radio button to
choose whether you want to search by name or by key; key in a string for the
search; then click Search. All instances that match your search string appear in
the upper panel.
System Macros
System Macros are used to create exit macros for when you close a session. For
example, as an added measure of security, you could create a macro that sends
the Winkey-L combination which would cause the remote device’s log in page
to come up the next time the device was accessed. To create the macro, do the
following:
1. Select System Macros, then click Add.
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2. In the dialog box that comes up, replace the “New Macro” text with a
name of your choice for the macro:
3. Click Record.
The dialog box disappears, and a small panel appears at the top left of the
screen:
4. Press the keys for the macro.
To pause macro recording, click Pause. To resume, click Pause again.
Clicking Show brings up a dialog box that lists each keystroke that you
make, together with the amount of time each one takes (see page 73).
Note: 1. Case is not considered – typing A or a has the same effect.
2. When recording the macro the focus must be on the remote screen. It
cannot be in the macro dialog box.
3. Only the default keyboard characters may be used. Alternate
characters cannot be used. For example, if the keyboard is Traditional
Chinese and default character is A the alternate Chinese character
obtained via keyboard switching is not recorded.
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4. If you haven’t brought up the Show dialog, click Done when you have
finished recording your macro. You return to the Macros dialog box with
your system macro key presses displayed in the Macro column:
5. If you want to change any of the keystrokes, select the macro and click
Edit. This brings up a dialog box similar to the one for Show. You can
change the content of your keystrokes, change their order, etc.
6. Repeat the procedure for any other macros you wish to create.
Once the system macros have been created, you can choose to run any one
them upon logging out of the RCM101D (see Customization, page 54 for
details).
Note: 1. Information about the Search function is given on page 72.
2. Systems macros are stored on the RCM101D, therefore macro names
may not exceed 64 English alphanumeric character, and hotkey
combinations may not exceed 256 Bytes (each key usually takes 3–5
Bytes).
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Video Settings
The Video Settings dialog box allows you to adjust the placement and
picture quality of the remote screen display on your monitor.
The adjustment options are as follows:
Option Usage
Click this to control the transparency of the Video Settings dialog
box.
Screen Position Adjust the horizontal and vertical position of the remote server
window by clicking the arrow buttons.
Auto Sync Click Auto Sync to have the vertical and horizontal offset values
of the remote screen detected and automatically synchronized
with the local screen.
Note: 1. If the local and remote mouse pointers are out of sync,
in most cases, performing this function will bring them
back into sync.
2. This function works best with a bright screen.
3. If you are not satisfied with the results, use the Screen
Position arrows to position the remote display manually.
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Option Usage
RGB Drag the slider bars to adjust the RGB (Red, Green, Blue)
Gamma This section allows you to adjust the video display's gamma
Performance Select the type of internet connection that exists between the
Enhanced Text
Mode
Video Quality Drag the slider bar to adjust the overall Video Quality. The larger
Enable Refresh The system can redraw the screen every 1 to 99 seconds,
Transparency Adjusts the transparency of the toolbar that comes up when the
values. When an RGB value is increased, the RGB component of
the image is correspondingly increased.
If you enable Set to Grayscale, the remote video display is
changed to grayscale.
level.
If default gamma level is not ideal, you can click the drop-down
menu for a list of preset gamma levels and select from it. There
are ten preset and four user-defined levels to choose from. To
define the user-defined levels, click the Advanced button. This
function is discussed in detail in the next section.
Local Client computer and the RCM101D. The RCM101D will
use that selection to automatically adjust the Video Quality and
Detect Tolerance settings to optimize the quality of the video
display.
Since network conditions vary, if none of the pre-set choices
seem to work well, you can select Customize and use the Video
Quality and Detect Tolerance slider bars to adjust the settings
to suit your conditions.
Check this to solve video display problems related to video
screen resolution that affect some interface systems (e.g., Sun
Blade 1000 servers).
the value, the clearer the picture and the more video data goes
through the network. Depending on the network bandwidth, a
high value may adversely effect response time.
eliminating unwanted artifacts from the screen. Select Enable
Refresh and enter a number from 1 through 99. The system will
redraw the screen at the interval you specify. This feature is
disabled by default. Check the checkbox next to Enable Refresh
to enable this feature.
Note: 1. The system starts counting the time interval when
mouse movement stops.
2. Enabling this feature increases the volume of video
data transmitted over the network. The lower the
number specified, the more often the video data is
transmitted. Setting too low a value may adversely
affect overall operating responsiveness.
GUI hotkey ([Scroll Lock][Scroll Lock], for example) is invoked.
Slide the bar until the display in the example window is to your
liking.
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Option Usage
Color Depth Control This setting determines the richness of the video display by
adjusting the amount of color information.
Detect Tolerance This setting also relates to video quality. It governs detecting or
ignoring pixel changes. A high setting can result in a lower quality
display due to less data transfer. A lower setting will result in
better video quality, but setting the threshold too low may allow
too much data to be transferred, negatively impacting network
performance.
Click OK to save your changes and close the dialog box.
Click Cancel to abandon your changes and close the dialog box.
Gamma Adjustment
If it is necessary to correct the gamma level for the remote video display, use
the Gamma function of the Video Adjustment dialog box.
For greater control, clicking the Advanced button brings up the following
dialog box:
This section allows you to adjust the video display's gamma level.
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Click and drag the diagonal line at as many points as you wish to achieve the
display output you desire.
If a gamma level is desirable, click Save As to save the current configuration
as one of the four user-defined configurations. Saved configurations can be
recalled from the list box at a future time.
Click Reset to abandon any changes and return the gamma line to its original
diagonal position.
Note: For best results, change the gamma while viewing a remote computer.
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The Message Board
To alleviate the possibility of access conflicts resulting from multiple
user logins, the RCM101D provides a message board that allows users to
communicate with each other:
Buttons on the Top
The buttons on the top are toggles. Their actions are described in the table
below:
Button Action
Enable/Disable Chat. When disabled, messages posted to the board
are not displayed. The button is shadowed when Chat is disabled. The
icon displays next to the user's name in the User List panel when the
user has disabled Chat.
Occupy/Release Keyboard/Video/Mouse. When a port is set to Occupy
mode (see Working Mode, page 44), you can use this button to occupy
the KVM. When you Occupy the KVM, other users cannot see the video,
and cannot input keyboard or mouse data. The button is shadowed
when the KVM is occupied. The icon displays next to the user's name in
the User List panel when the user has occupied the KVM.
Occupy/Release Keyboard/Mouse. When a port is set to Occupy mode
(see Working Mode, page 44), you can use this button to occupy the
KM. When you Occupy the KM, other users can see the video, but
cannot input keyboard or mouse data. The button is shadowed when the
KM is occupied. The icon displays next to the user's name in the User
List panel when the user has occupied the KM.
Show/Hide User List. When you Hide the User List, the User List panel
closes. The button is shadowed when the User List is open.
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Message Display Panel
Messages that users post to the board - as well as system messages - display in
this panel. If you disable Chat, however, messages that get posted to the board
won't appear.
Compose Panel
Key in the messages that you want to post to the board in this panel. Click
Send, or press [Enter] to post the message to the board.
User List Panel
The names of all the logged in users are listed in this panel.
Your name appears in blue; other users' names appear in black.
By default, messages are posted to all users. To post a message to one
individual user, select the user's name before sending your message.
If a user's name is selected, and you want to post a message to all users,
select All Users before sending your message.
If a user has disabled Chat, its icon displays before the user's name to
indicate so.
If a user has occupied the KVM or the KM, its icon displays before the
user's name to indicate so.
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Virtual Media
The Virtual Media feature allows a drive, folder, image file, or
removable disk on a local client computer to appear and act as if it were
installed on the remote server. Virtual Media also supports a smart card reader
function that allows a reader plugged into a local client computer to appear as
if it were plugged into the remote server.
Virtual Media Icons
The Virtual Media icon on the WinClient Control Panel changes to indicate
whether the virtual media function is available, or if a virtual media device has
already been mounted on the remote server, as shown in the table below:
Icon Function
The icon displays in gray to indicate that the virtual media function is
disabled or not available.
The icon displays in blue to indicate that the virtual media function is
available. Click the icon to bring up the virtual media dialog box.
The icon displays in blue with a red X to indicate that a virtual media
device has been mounted on the remote server. Click the icon to
unmount all redirected devices.
Virtual Media Redirection
To implement the virtual media redirection feature, do the following:
1. Click the Virtual Media icon to bring up the Virtual Media dialog box:
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2. Click Add, then select the media source.
Depending on your selection, additional dialog boxes appear enabling you
to select the drive, file, folder, or removable disk you desire. See Virtual
Media Support, page 132 for details about mounting these media types.
3. If your device only supports full speed USB, check the Disable High
Speed USB Operation Mode checkbox.
4. To add additional media sources, repeat the steps above. There is no limit
to how many media sources you can add.
The system recognizes up to three virtual media sources and the top three
in the list are the ones that are selected. Virtual Media and Smart Card
Readers (see Smart Card Reader on page 84) can be mounted at the same
time. To rearrange the selection order, highlight the device you want to
move, then click the Up or Down Arrow button to promote or demote it in
the list.
5. Read refers to the redirected device being able to send data to the remote
server; Write refers to the redirected device being able to have data from
the remote server written to it. The default is for Write to not be enabled
(Read only). If you want the redirected device to be writable as well as
readable, click to put a check in the Enable Write checkbox:
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Note: 1. If a redirected device cannot be written to, or if a user does not
have write permissions, it appears in gray and cannot be selected.
2. See Virtual Media Support, page 132, for a list of supported
virtual media types.
6. To remove an entry from the list, highlight it and click Remove.
7. After you have made your media source selections, click Mount. The
dialog box closes. The virtual media devices that you have selected are
redirected to the remote system, where they show up as drives, files and
folders on the remote system’s file system.
Once mounted, you can treat the virtual media as if they were really on the
remote server – drag and drop files to/from them; open files on the remote
system for editing and save them to the redirected media, etc.
Files that you save to the redirected media, will actually be saved on your
local system. Files that you drag from the redirected media will actually
come from your local system.
8. To end the redirection, bring up the Control Panel and click on the Virtual
Media icon. All mounted devices are automatically unmounted.
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Smart Card Reader
Note: This feature is only available when using the WinClient Viewer or the
Windows Client AP.
The smart card reader function allows a reader plugged into a local client
computer’s USB port to be redirected, and appear as if it were plugged into the
remote server. One purpose of smart cards (Common Access Cards, for
example) is to allow authentication to the remote server from the local client.
When a smart card reader is connected to the local client computer, an entry for
it appears when you click Add in the Virtual Media dialog box.
Note: If you mount a smart card reader, you cannot mount any other virtual
media device. If any virtual media devices are already mounted, you
must unmount them before you can mount the smart card reader.
Zoom
The Zoom icon controls the zoom factor for the remote view window.
Settings are as follows:
Setting Description
100% Sizes and displays the remote view window at 100%.
75% Sizes and displays the remote view window at 75%.
50% Sizes and displays the remote view window at 50%.
25% Sizes and displays the remote view window at 25%.
1:1 Sizes and displays the remote view window at 100%. The difference
between this setting and the 100% setting is that when the remote
view window is resized its contents don’t resize – they remain at the
size they were. To see any objects that are outside of the viewing
area move the mouse to the window edge, to have the screen scroll.
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The On-Screen Keyboard
The RCM101D supports an on-screen keyboard, available in multiple
languages, with all the standard keys for each supported language.
Click this icon to pop up the on-screen keyboard:
One of the major advantages of the on-screen keyboard is that if the keyboard
languages of the remote and local systems are not the same, you do not have to
change the configuration settings for either system. The user just has to bring
up the on-screen keyboard; select the language used by the computer on the
port he is accessing; and use the on-screen keyboard to communicate with it.
Note: You must use your mouse to click on the keys. You cannot use your
actual keyboard.
To change languages, do the following:
1. Click the down arrow next to the currently selected language to drop down
the language list.
2. Select the new language from the list.
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To display/hide the expanded keyboard keys, click the arrow to the right of the
language list arrow.
Mouse Pointer Type
The RCM101D offers a number of mouse pointer options when
working in the remote display. Click this icon to select the type that you
would like to work with:
Note: The icon on the Control Panel changes to match your choice.
Mouse Sync Mode
Clicking this icon selects whether synchronization of the local and
remote mouse pointers is accomplished either automatically or
manually.
The icon on the toolbar indicates the synchronization mode status as follows:
Icon Function
The green check mark indicates that Mouse DynaSync is enabled.
This is the default setting when Mouse DynaSync is available.
The red X indicates that Mouse DynaSync is disabled and is on
manual sync mode.
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When Mouse DynaSync is available, clicking the icon toggles its status
between enabled and /disabled. If you choose to disable Mouse DynaSync
mode, you must use the manual syncing procedures described in the next
section.
Automatic Mouse Synchronization (DynaSync)
Mouse DynaSync provides automatic locked-in synching of the remote and
local mouse pointers – eliminating the need to constantly resync the two
movements.
Manual Mouse Synchronization
If you are using Manual mouse synchronization instead of automatic
DynaSync and the local mouse pointer goes out of sync with the remote
system's mouse pointer, there are a number of methods to bring them back into
sync:
1. Perform a video and mouse auto sync by clicking the Video Settings icon
on the Control Panel (see page 75).
2. Perform an Auto Sync with the Video Adjustment function (see Video
Settings, page 75, for details).
3. Invoke the Adjust Mouse function with the Adjust Mouse hotkeys (see
Adjust mouse, page 68, for details).
4. Move the pointer into all 4 corners of the screen (in any order).
5. Drag the Control Panel to a different position on the screen.
6. Set the mouse speed and acceleration for each problematic computer
attached to the switch. See Additional Mouse Synchronization Procedures,
page 130, for instructions.
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Open GUI
Clicking the Open GUI icon brings up a window that allows you to
configure the RCM101D via viewer-based GUI with the web browser
administrative functionalities:
The Administrator Utility is essentially the same as the browser-based version
with slight difference in its UI skin. See Chapter 4, Configuration for
information on these pages.
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