ATEN KN4164V Service Manual

KVM over IP Switch

KN2116VA / KN4116VA / KN2124VA / KN4124VA /

KN1132V / KN2132VA / KN4132VA / KN8132V /

KN2140VA / KN4140VA / KN4164V / KN8164V

User Manual

www.aten.com

KVM Over IP User Manual

EMC Information

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

The device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

CE Warning: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Warning: This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause radio interference.

KCC Statement

Suggestion: Shielded twisted pair (STP) cables must be used with the unit to ensure compliance with FCC & CE standards.

RoHS

This product is RoHS compliant.

KVM Over IP User Manual

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KVM Over IP User Manual

User Information

Online Registration

Be sure to register your product at our online support center:

International http://eservice.aten.com

Telephone Support

For telephone support, call this number:

International 886-2-8692-6959

China 86-400-810-0-810

Japan 81-3-5615-5811

Korea 82-2-467-6789

North America 1-888-999-ATEN ext 4988

1-949-428-1111

KVM Over IP User Manual

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

Battery Safety Notice

 There is a risk of explosion if the battery is replaced with an

incorrect type. Dispose of used batteries according to the relevant instructions.

Batterie avis de sécurité

 Il existe un risque d'explosion si la batterie est remplacée par

un incorrect tapez. Jeter les piles usagées selon la pertinente instructions.

KVM Over IP User Manual

Manual Date: 2019-05-06

All other brand names and trademarks are the registered property of their respective owners.

Package Contents

The KVM over IP switch package consists of:

1 KN2116VA / KN4116VA / KN2124VA / KN4124VA / KN1132V / KN2132VA / KN4132VA / KN8132V / KN2140VA / KN4140VA / KN4164V / KN8164V Switch

2 Power Cords

2 Lok-U-Plugs

1 Lok-U-Plug Installation Tool

1 Mounting Kit

1 Foot Pad Set (4 pcs.)

2 SA0142 Serial Adapters (KN2116VA / KN4116VA / KN1132V / KN2132VA / KN4132VA / KN8132V / KN4164V / KN8164V only)

1 User Instructions*

Check to make sure that all of the components are present and in good order. If anything is missing, or was damaged in shipping, contact your dealer.

Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the switch or to any other devices on the installation.

* Features may have been added since this manual was published. Please visit

our website to download the most up to date version of the manual.

KVM Over IP User Manual

Content

EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Battery Safety Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Batterie avis de sécurité . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii

Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xviii

Chapter 1.

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Introduction

Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Easy-to-Use Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Advanced Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Virtual Remote Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

New KN Series Exclusive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Remote User Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

KVM Adapter Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

KN2116VA / KN4116VA Front View . . . . . . . . . . . . . . . . . . . . . . . . . .12

KN2124VA / KN4124VA Front View . . . . . . . . . . . . . . . . . . . . . . . . . .12

KN1132V / KN2132VA / KN4132VA / KN8132V Front View . . . . . . . 12

KN2140VA / KN4140VA Front View . . . . . . . . . . . . . . . . . . . . . . . . . .13

KN4164V / KN8164V Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

KN2116VA / KN4116VA Rear View . . . . . . . . . . . . . . . . . . . . . . . . . .16

KN1132V / KN2132VA / KN4132VA / KN8132V Rear View . . . . . . .16

KN4164V / KN8164V Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

KN2124VA / KN4124VA Rear View . . . . . . . . . . . . . . . . . . . . . . . . . .18

KN2140VA / KN4140VA Rear View . . . . . . . . . . . . . . . . . . . . . . . . . .18

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KVM Over IP User Manual

Chapter 2.

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Stacking and Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

KN2124VA / KN4124VA / KN2140VA / KN4140VA Single Stage Installation

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

KN2116VA / KN4116VA / KN1132V / KN2132VA / KN4132VA / KN8132V /

KN4164V / KN8164V Single Stage Installation . . . . . . . . . . . . . . . . . . . . 29

Two Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Channel Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

PDU Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Hardware Setup

Stacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

KN2116VA / KN4116VA / KN2124VA / KN4124VA / KN1132V / KN2132-

VA / KN4132VA / KN8132V / KN2140VA / KN4140VA Rack Mounting

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Rack Mounting - Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Rack Mounting - Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Single Stage Installation Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Single Stage Installation Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Adapter Cable Connection Diagram . . . . . . . . . . . . . . . . . . . . . . . . . 32

Adapter Cable Connection Diagram cont. . . . . . . . . . . . . . . . . . . . . . 33

Two Stage Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Configure Channel Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

The Adapter ID Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Chapter 3.

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

First Time Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Moving On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Chapter 4.

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Local Console Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Browser Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Windows Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Java Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

viii

Super Administrator Setup

Network Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Changing the Super Administrator Login . . . . . . . . . . . . . . . . . . . . . . 46

Logging In

The Windows Client AP Connection Screen . . . . . . . . . . . . . . . . . . . 52

Connecting – Windows Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

The File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

The Java Client AP Connection Screen . . . . . . . . . . . . . . . . . . . . . . . 56

KVM Over IP User Manual

Connecting – Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Chapter 5.

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

The Web Browser Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

The AP GUI Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

The Local Console GUI Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

The Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

The User Interface

Page Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Manufacturing Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

The Tab Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

WinClient Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

WinClient Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

User Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

System Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Bandwidth Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Bandwidth Comparison Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Gamma Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Button Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Message Display Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Compose Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

User List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Mounting Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Mounting Virtual Media - Drag and Drop . . . . . . . . . . . . . . . . . . . . 88

Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Changing Languages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Selecting Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Expanded Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Extended Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Automatic Mouse Synchronization (DynaSync). . . . . . . . . . . . . . .96

Mac and Linux Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Manual Mouse Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . .97

Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

The Java Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Chapter 6.

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Port Access

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

KVM Over IP User Manual

The Sidebar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

The Sidebar Tree Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Sidebar Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Port/Outlet Naming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

KVM Devices and Ports – Connections Page . . . . . . . . . . . . . . . . . . . . 109

Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Associated Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Blade Servers – Connections Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

The Blade Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Associating Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Main Panel Device View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Main Panel Blade View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Unassociating Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Adding a Favorite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Modifying a Favorite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Device Level Browser GUI Interface. . . . . . . . . . . . . . . . . . . . . . . . . 123

Port Level Browser GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Device Level AP GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Port Level AP GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Saving Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Port Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Associated Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Multiple View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Chapter 7.

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

User Management

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Adding Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Modifying User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Deleting User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

KVM Over IP User Manual

Creating Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Modifying Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Deleting Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Users and Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Assigning Users to a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Removing Users From a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

Assigning Users to a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Removing Users From a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

Device Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Assigning Device Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Filters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Assigning Device Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Account Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Chapter 8.

KVM Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Blade Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189

Device Management

Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158

Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158

Operating Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Service Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

NIC Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Network Transfer Rate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Finishing Up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166

ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Event Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

CC Management Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172

SNMP Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Security Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Working Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Certificate Signing Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186

Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186

Network Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Disclaimer (Browser Interface Only) . . . . . . . . . . . . . . . . . . . . . . . . .188

KVM Over IP User Manual

Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Blade Server Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Adding a Blade Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Modifying / Deleting a Blade Server . . . . . . . . . . . . . . . . . . . . . . . . . 191

Web Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Chapter 9.

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Log Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Log Notification Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Chapter 10.

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Main Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Upgrade Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Adapter Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Backup/Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

System Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Log

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Maintenance

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Upgrade Adapters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Adapter Firmware Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Display Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Update Adapter Display Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Clear Port Names: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Restore Default Values: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Reset on exit: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Chapter 11.

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Chapter 12.

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Connecting to a Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

The Port Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

xii

Download

Port Operation

The Toolbar Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Toolbar Hotkey Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Auto Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Skip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Recalling the Port Access Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

KVM Over IP User Manual

GUI Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220

Panel Array Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221

Multiuser Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222

Users and Buses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223

Chapter 13.

Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227

The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

The Log Server

Configure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228

Search: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228

Maintenance: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231

Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232

The List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

The Event Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Appendix

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Consignes de sécurité . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .238

Général . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .238

Montage sur bâti . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .241

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242

International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

KN2116VA / KN4116VA

KN2124VA / KN4124VA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

KN1132V / KN2132VA / KN4132VA . . . . . . . . . . . . . . . . . . . . . . . .247

KN8132V / KN4164V / KN8164V . . . . . . . . . . . . . . . . . . . . . . . . . . .249

KN2140VA / KN4140VA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .253

General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .253

Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

The WinClient ActiveX Viewer and the WinClient AP . . . . . . . . . . . . 258

The Java Applet and Java Client AP . . . . . . . . . . . . . . . . . . . . . . . .259

Sun Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260

Mac Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

Redhat Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

. . . . . . . . . . . . . . . . . . .243

xiii

KVM Over IP User Manual

The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

IP Address Determination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

The Local Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266

Link Local IPv6 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266

IPv6 Stateless Autoconfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268

Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

Mac Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

PPP Modem Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271

Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271

Connection Setup Example (Windows XP) . . . . . . . . . . . . . . . . . . . 272

KA7140 Configuration and Operation . . . . . . . . . . . . . . . . . . . . . . . . . . 273

Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274

KA7140 Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

Internal Serial Interface Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 276

Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

Switch Level Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

Port Level Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

Additional Mouse Synchronization Procedures . . . . . . . . . . . . . . . . . . . 279

Windows:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

Sun / Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280

Additional Video Resolution Procedures . . . . . . . . . . . . . . . . . . . . . . . . 281

Trusted Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282

Installing the Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

Certificate Trusted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284

Mismatch Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285

Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286

Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286

Importing the Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286

Fan Location and Speed Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 287

Fan Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287

KN2116VA / KN4116VA / KN2124VA / KN4124VA / KN1132V / KN2132VA / KN4132VA / KN8132V / KN2140VA / KN4140VA

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287

KN4164V / KN8164V . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287

Clear Login Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288

Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

Serial Adapter Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

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KVM Over IP User Manual

Supported KVM Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

Supported Power Over the Net™ Units . . . . . . . . . . . . . . . . . . . . . . . . . 290

Supported Power Distribution Units . . . . . . . . . . . . . . . . . . . . . . . . . . . .290

Virtual Media Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .291

WinClient ActiveX Viewer / WinClient AP . . . . . . . . . . . . . . . . . . . . .291

Java Client Viewer / Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . .291

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292

KVM Over IP User Manual

About This Manual

This User Manual is provided to help you get the most from your KVM over IP switch system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

Overview

Chapter 1, Introduction, introduces you to the KVM over IP switch. Its

purpose, features and benefits are presented, and its front and back panel components are described.

Chapter 2, Hardware Setup, provides step-by-step instructions for setting up your installation, and explains some basic operation procedures.

Chapter 3, Super Administrator Setup, explains the procedures that the super administrator employs to set up the KVM over IP switch network environment, and change the default username and password.

Chapter 4, Logging In, describes how to log in to the KVM over IP switch with each of the available access methods: from a local console; an Internet browser; a stand-alone Windows application (AP) program; and a stand-alone Java application (AP) program.

Chapter 5, The User Interface, describes the layout and explains the components of the KVM over IP switch user interface.

Chapter 6, Port Access, describes the Port Access page and how to configure the options it provides regarding port and power outlet manipulation.

Chapter 7, User Management, shows super administrators and administrators how to create, modify, and delete users and groups, and assign attributes to them.

Chapter 8, Device Management, shows super administrators how to configure and control overall KVM over IP switch operations.

Chapter 9, Log, explains how to view, clear and export event log information, and how to set event notification settings for the KVM over IP switch.

Chapter 10, Maintenance, explains how to upgrade the KVM over IP switch firmware, as well as the firmware of the KVM Adapter Cables used to connect its ports to the installed devices.

Chapter 11, Download, describes how to download stand-alone AP versions of the Win Client, the Java Client, and the Log Server programs.

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KVM Over IP User Manual

Chapter 12, Port Operation, provides detailed information on accessing and operating the devices connected to the KVM over IP switch’s ports.

Chapter 13, The Log Server , explains how to install and configure the Log Server.

An Appendix, at the end of the manual provides technical and troubleshooting information.

Conventions

This manual uses the following conventions:

Monospaced Indicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means

1. Numbered lists represent procedures with sequential steps.

♦ Bullet lists provide information, but do not involve sequential

→ Indicates selecting the option (on a menu or dialog box, for

to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

steps.

example), that comes next. For example, Start to open the Start menu, and then select Run.

Indicates critical information.

→

Run means

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KVM Over IP User Manual

Terminology

Throughout the manual we make reference to the terms Local and Remote in regard to the operators and equipment deployed in a KVM over IP switch installation. Depending on the point of view, users and servers can be considered Local under some circumstances, and Remote under others:

 Switch’s Point of View

 Remote users – We refer to a user as a Remote user when we think of

him as someone who logs into the switch over the net from a location that is remote from the switch.

 Local Console – The keyboard, mouse and monitor connected directly

to the switch.

 Servers – The servers attached to the switch via KVM Adapter Cables.

 User’s Point of View

 Local client users – We refer to a user as a Local client user when we

think of him as sitting at his computer performing operations on the servers connected to the switch that is remote from him.

 Remote servers – We refer to the servers as Remote servers when we

think of them from the Local Client User’s point of view – since, although they are locally attached to the switch, they are remote from him.

When we describe the overall system architecture, we are usually speaking from the switch’s point of view – in which case the users are considered remote. When we speak about operations users perform via the browser, viewers, and AP programs over the net, we are usually speaking from the user’s point of view – in which case the switch and the servers connected to it are considered remote.

Product Information

For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

International http://www.aten.com

North America http://www.aten-usa.com

xviii

Chapter 1

Introduction

Overview

The KN2116VA / KN4116VA / KN2124VA / KN4124VA / KN1132V / KN2132VA / KN4132VA / KN8132V / KN2140VA / KN4140VA / KN4164V / KN8164V switches are IP-based KVM control units that allow both local and remote operators to monitor and access multiple servers from a single console. This series of KVM over IP Sw itches can control up to 16/24/32/40/64 servers, and by cascading compatible KVM switches, as many as 512 servers can be controlled on a complete two stage installation. Each KVM over IP switch provides superior video quality with resolutions up to 1920 x 1200, faster virtual media transmission speeds for accessing USB drives and support of IPS 140-2 level 1 security standards.

These KN series of KVM over IP Switches are differentiated according to the number of buses they support and the number of KVM ports they provide – as shown below:

Model Bus Support KVM Ports

KN2116VA 1 Local; 2 Remote; 1U 16

KN4116VA 1 Local; 4 Remote; 1U 16

KN2124VA 1 Local; 2 Remote; 1U 24

KN4124VA 1 Local; 4 Remote; 1U 24

KN1132V 1 Local; 1 Remote; 1U 32

KN2132VA 1 Local; 2 Remote; 1U 32

KN4132VA 1 Local; 4 Remote; 1U 32

KN8132V 1 Local; 8 Remote; 1U 32

KN2140VA 1 Local; 2 Remote; 1U 40

KN4140VA 1 Local; 4 Remote; 1U 40

KN4164V 1 Local; 4 Remote; 2U 64

KN8164V 1 Local; 8 Remote; 2U 64

Each bus permits a separate user session so that up to 2 (1 Local; 1 Remote), 3 (1 Local; 2 Remote), 5 (1 Local; 4 Remote), or 9 (1 Local; 8 Remote) concurrent independent connections to the attached servers can take place. The diagram on the next page shows how the KN8164V switches can be connected and accessed via 1 local and 8 remote sessions.

KVM over IP User Manual

Remote

Local

Remote

TCP/IP

KN8164V

TCP/IP

Remote

1 - 64

Remote

Since the switches use TCP/IP for their communications protocol, they can be accessed via their IP addresses from anywhere on the LAN, WAN, or Internet – whether the connecting computer is located down the hall, down the street, or half-way around the world. Remote operators can log in via their browser or make use of stand-alone Windows or Java GUI applications. Java allows the switches to work with JRE (Java Runtime Environment) enabled operating systems – ensuring multi-platform operability.

The client software allows operators to exchange keyboard, video and mouse signals with the servers attached to the switches just as if they were present locally and working on the equipment directly.

Up to 32 users can share the switch’s buses. A Message Board feature allows them to communicate with each other to facilitate port sharing.

Administrators can handle a multitude of maintenance tasks with ease – from installing and running GUI applications, to BIOS level troubleshooting, routine monitoring, concurrent maintenance, system administration, rebooting and even pre-boot functions.

Local console operation is easily accomplished by entering hotkey combinations from the keyboard with a full screen GUI display.

Monitoring the installation’s activities couldn’t be easier. A convenient Auto Scan feature permits automatic switching from port to port at user-specified intervals, while the Panel Array Mode can display the video output of up to 64 servers at the same time.

Chapter 1. Introduction

The switches feature RJ-45 connectors allowing them to use CAT 5e cable to link to the servers. This space-saving innovation means that a full 16/24/32/40port switch can be conveniently installed in a 1U system rack or a 64-port switch in a 2U system rack, and the installation can take advantage of the internal network wiring built into most modern commercial buildings.

Setup is fast and easy; plugging cables into their appropriate ports is all that is entailed. Because the switch intercepts keyboard input directly, there is no need to get involved in complex software installation routines, or to be concerned with incompatibility problems.

Since the firmware is upgradeable over the network, you can stay current with the latest functionality improvements simply by downloading firmware updates from our website as they become available.

With its powerful security features, the KVM over IP switch provides the fastest, most reliable, most cost effective way to remotely access and manage widely distributed multiple server installations.

KVM over IP switches have an Adapter ID function that stores port information like the adapter ID, OS, keyboard language, adapter name, operation modes and more, so that when you move a KVM Adapter Cable from one port to another, the switch recognizes the same adapter cable at the new loc ation. Al so, for g reater e ase of use when movi ng the a dapter cable to another switch, the adapter ID, OS, keyboard language, adapter name, and operation modes of the port stay with the adapter.

This KN series of KVM over IP switches support advanced virtual media functions that allow higher transmission speed and mapping of USB DVD/CD/ hard drives and other storage media directly to a server. Virtual media support allows you to conduct file transfers, install applications and OS patches and perform diagnostics remotely. You can upgrade your entire installation from a single remote console located anywhere in the world.

Each model in this series offers dual power supplies so that if one of the power supplies fails, the second power supply automatically takes over. In addition to supporting dual power, they guard against power failure from your server room outlets. If your server room has more than one power source, connecting the power supplies to different power sources is a wise choice. If one of the server room power supplies loses power, the switch will automatically adjust the power it draws from the second source to keep functioning.

The KN2116VA / KN4116VA / KN2124VA / KN4124VA / KN1132V / KN2132VA / KN4132VA / KN8132V / KN2140VA / KN4140VA / KN4164V / KN8164V models support temperature sensors that can control internal fans. The sensors regulate the fans so that they run at optimum speed depending on

KVM over IP User Manual

the server room temperature – throttling down when necessary, to use energy more efficiently and prolong the life of both the fans and the switch.

These models of KN series KVM over IP switches are also audio enabled. Microphone and speakers are supported on the Local Console for the servers; speakers are supported on the remote users’ computers.

Chapter 1. Introduction

Features

Hardware

 High port density – RJ-45 connectors and Cat 5e/6 cable connect up to 16-

ports (KN2116VA / KN4116VA), 24-ports (KN2124VA / KN4124VA), 32-ports (KN1132V / KN2132VA / KN4132VA / KN8132V), and 40-ports (KN2140VA / KN4140VA) in a 1U housing; or 64-ports (KN4164V / KN8164V) in a 2U housing

 Separate buses provide 1/2/4/8 remote connections for KVM over IP

access

 Two 10/100/1000 Mbps NICs for redundant LAN or two IP operation  Supports PS/2, USB, Sun Legacy (13W3) and RS-232 serial connectivity  Local console provides USB keyboard and mouse support  Supports multi-platform server environments: Windows, Mac, Sun, Linux

and VT100 based serial devices

 High video resolution – up to 1920 x 1200 @ 60Hz with 24 bit color depth

at the local console (up to 50 m from the computers); up to 1920 x 1200 @ 60 Hz with 24 bit color depth for remote sessions

 Monitor and control up to 16, 24, 32, 40 or 64 computers on a single level,

or control up to 512 computers in a cascade*

* Cascade-compatible KVM Switches include the following: CS1308, CS1316, CS9134, CS9138, KH1508A, KH1516A and KH1532A.

Management

 Up to 64 user accounts  Up to 32 concurrent logins  End session feature – administrators can terminate running sessions  Event logging and Windows-based Log Server support  Critical system event notification via SMTP email; SNMP trap and Syslog

support

 Customizable event notification  Firmware upgradable  Out-of-Band Access-Modem dial-in/dial out/dial back support

(KN1132V, KN2116VA, KN4116VA, KN2132VA, KN4132VA, KN8132V, KN4164V, and KN8164V)

KVM over IP User Manual

 Adapter ID Function: Stores port information allowing administrators to

relocate the servers to different ports, without having to re-configure the adapters and switches.

 Port Share Mode allows multiple users to gain access to a server

simultaneously

 Integration with CC2000 Management software  Power Association enables the switch’s KVM ports to be associated with a

PDU’s power outlets for remote power management of the servers from the switch’s interface

 IPv6 capable

Easy-to-Use Interface

 Local Console, browser based, and AP GUIs offer a unified multi-

language interface to minimize the user training time and increase productivity

 Multiplatform client support (Windows, Mac OS X, Linux, Sun)  Multi-browser support: Internet Explorer, Chrome, Firefox, Safari, Opera,

Mozilla, Netscape

 Browser-based UI in pure Web technology allows administrators to

perform administrative tasks without pre-installed Java software package required

 Launch multiple Virtual Remote Desktops to control multiple servers from

the same login session

 Magic Panel – a special hideaway control panel with a configurable

function icon

 Full screen or sizable and scalable Virtual Remote Desktop  Panel Array Mode available to both local console and remote access users  Keyboard/Mouse Broadcast – keyboard and mouse inputs can be

duplicated on all the attached servers

 Video syncing with the local console – local console monitor’s EDID

information stored on the KVM Adapter Cables for display resolution optimization

 ATEN PadClient Support – a mobile app for iPad to remotely and securely

access computers connected to the KVM over IP switch

Chapter 1. Introduction

Advanced Security

 Remote Authentication Support: RADIUS, LDAP, LDAPS, and MS

Active Directory

 Supports TLS 1.2 encryption and RSA 2048-bit certificates to secure user

logins from browsers

 Flexible encryption design allows users to choose any combination of 56-

bit DES, 168-bit 3DES, 256-bit AES, 128-bit RC4, or Random for independent KB/Mouse, video, and virtual media data encryption

 Supports IP/MAC filtering  Configurable user and group permissions for server access and control  Automated CSR creation utility and third-party CA certificate

authentication

Virtual Media

 Virtual media enables remote file transfers, OS patching, software

installations and diagnostic testing

 Virtual Media Auto Mounting – drag and drop storage locations (drives,

folders, removable disks and ISO files) through the remote session window to mount media

 Works with USB enabled servers at the operating system and BIOS level  Supports DVD/CD drives, USB mass storage devices, PC hard drives and

ISO images

 Supports Smart Card Readers on computers connected with KA7166,

KA7168, KA7169, KA7177, KA7188, or KA7189 Adapter Cables

Virtual Remote Desktop

 Video quality can be adjusted to optimize data transfer speed;

monochrome color depth setting, threshold and noise settings for compression of the data bandwidth in low bandwidth situations

 High-performance graphics for the best image quality  Full screen video display or scalable video display  Message Board for communication among remote users  Mouse DynaSync™ automatically synchronizes the local and remote

mouse movements

 Exit Macros support  On-screen keyboard with multilanguage support

KVM over IP User Manual

 BIOS-level access

New KN Series Exclusive

 Advanced FPGA graphics processor for improved video quality  Faster transmission speed (2x) for virtual media devices  1/2/4/8 separate buses for remote KVM over IP access  High-Grade Security – supports FIPS 140-2 level 1 security standards that

use an embedded FIPS 140-2 certified Open SSL cryptographic module (Certificate #1747, #2398, #2473)

Chapter 1. Introduction

System Requirements

Remote User Computers

Remote user computers (also referred to as client computers) are the ones the users log in to the switch with from remote locations over the Internet (see Terminology, page xviii). The following equipment must be installed on these computers:

 For best results, we recommend computers with at least a P III 1 GHz

processor, with their screen resolution set to 1024 x 768.

 IE8 or above web browser.  Browsers must support TLS 1.2 encryption.  For best results, a network transfer speed of at least 512kbps is

recommended.

 For the browser-based WinClient ActiveX Viewer, DirectX 8 must be

present, and at least 150MB of memory must be available after installation.

 For the browser-based Java Client Viewer the latest version of the Java

Runtime Environment (JRE) must be installed, and at least 205MB of memory must be available after installation.

 For the Windows Client AP, DirectX 8 must be present, and at least 90MB

of memory must be available after installation.

 For the Java Client AP, the latest version of the Java Runtime Environment

(JRE) must be installed, and at least 145MB of memory must be available after installation.

 For the Log Ser ver, you must have the Microsoft Jet OLEDB 4.0 or higher

driver installed.

Servers

Servers are the computers connected to the switch via KVM Adapter Cables (see Terminology, page xviii). The following equipment must be installed on these servers:

 A VGA, SVGA or multisync port.  For USB KVM Adapter Cable Connections: a Type A USB port and USB

host controller.

 For PS/2 KVM Adapter Cable Connections: 6-pin Mini-DIN keyboard

and mouse ports.

KVM over IP User Manual

KVM Adapter Cables

 Cat 5e (or higher) cable is required to connect the KVM over IP switch to

the KVM Adapter Cables (see page 27).

 The following KVM Adapter Cables are required for use with the KVM

over IP switch:

Function Module

Connect to devices with PS/2 ports KA7120

Connect to devices with USB ports (All platforms – PC, Mac, Sun)

Connect to Sun Legacy Computers KA7130

Connect to serial based devices KA7140

For USB computers – DVI output, Virtual Media and Smart Card Reader support

For USB computers – HDMI output, Virtual Media and Smart Card Reader support

For USB computers – DisplayPort output, Virtual Media and Smart Card Reader support

Connect to devices with USB ports and virtual media support

Connect to devices with USB ports, virtual media and audio support

Connect to devices with USB ports, with virtual media, smart card reader support

For USB computers – VGA output, Virtual Media, audio and dual output support

For USB computers – HDMI output, Virtual Media, Smart Card Reader, and audio support

For USB computers – DisplayPort output, Virtual Media, Smart Card Reader, and audio support

KA7170

KA7166

KA7168

KA7169

KA7175

KA7176

KA7177

KA7178

KA7188

KA7189

Note: If you use Adapter Cables purchased prior to your switch purchase, you

may have to upgrade the Adapter’s firmware. (see page 202).

Chapter 1. Introduction

Operating Systems

 Supported operating systems for remote user computers include Windows

2000 and higher, and those capable of running the Java Runtime Environment (JRE) 6, Update 3, or higher (Linux, Mac, Sun, etc.).

 Supported operating systems for the servers connected to the switch’s

ports are shown in the table, below:

OS Version

Windows 2000 and higher

Linux RedHat 7.1 and higher

Fedora Core 2 and higher

SuSE 9.0 and higher

Mandriva (Mandrake) 9.0 and higher

UNIX AIX 4.3 and higher

FreeBSD 4.2 and higher

Sun Solaris 8 and higher

Novell Netware 5.0 and higher

Mac OS 9 and higher*

DOS 6.2 and higher

Browsers

Supported browsers for users that log into the KVM over IP switch include the following:

Browser Version

IE 8 and higher

Chrome 8.0 and higher

Firefox Windows 3.5 and higher

Linux 3.0 and higher

Safari Windows 4.0 and higher

Mac 3.1 and higher

Opera 10.0 and higher

Mozilla Windows 1.7 and higher

SUN 1.7 and higher

Netscape 9.0 and higher

* See Mac Systems, page 260, for further information.

KVM over IP User Manual

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Components

KN2116VA / KN4116VA Front View

KN2124VA / KN4124VA Front View

KN1132V / KN2132VA / KN4132VA / KN8132V Front View

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