ATEN KN1132V, KN2116VA, KN2124VA, KN2132VA, KN2140VA Users manual

...

ATEN Altusen™

KN2100VA / KN4100V-VA /

KN8100V Series / KN1132V

KVM over IP Switch

User Manual

KVM Over IP User Manual

EMC Information

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

The device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Caution

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

Warning

Operation of this equipment in a residential environment could cause radio interference.

Achtung

Der Gebrauch dieses Geräts in Wohnumgebung kann Funkstörungen verursachen.

KCC Statement

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KVM Over IP User Manual

Industry Canada Statement

This Class A digital apparatus complies with Canadian ICES-003.

RoHS

This product is RoHS compliant.

About This Manual

This User Manual is provided to help you get the most from your KVM over IP Switch. It covers all aspects of the device, including installation, configuration, and operation

The KVM over IP Switch models covered in this user manual include:

Models

Product Names

 

 

KN1132V

1-Local / 1-Remote Access 32-Port Multi-Interface Cat 5 KVM over IP Switch

 

 

KN2116VA

1-Local / 2-Remote Access 16-Port Multi-Interface Cat 5 KVM over IP Switch

 

 

KN2124VA

1-Local / 2-Remote Access 24-Port Multi-Interface Cat 5 KVM over IP Switch

 

 

KN2132VA

1-Local / 2-Remote Access 32-Port Multi-Interface Cat 5 KVM over IP Switch

 

 

KN2140VA

1-Local / 2-Remote Access 40-Port Multi-Interface Cat 5 KVM over IP Switch

 

 

KN4116VA

1-Local / 4-Remote Access 16-Port Multi-Interface Cat 5 KVM over IP Switch

 

 

KN4124VA

1-Local / 4-Remote Access 24-Port Multi-Interface Cat 5 KVM over IP Switch

 

 

KN4132VA

1-Local / 4-Remote Access 32-Port Multi-Interface Cat 5 KVM over IP Switch

 

 

KN4140VA

1-Local / 4-Remote Access 40-Port Multi-Interface Cat 5 KVM over IP Switch

 

 

KN4164V

1-Local / 4-Remote Access 64-Port Multi-Interface Cat 5 KVM over IP Switch

 

 

KN8132V

1-Local / 8-Remote Access 32-Port Multi-Interface Cat 5 KVM over IP Switch

 

 

KN8164V

1-Local / 8-Remote Access 64-Port Multi-Interface Cat 5 KVM over IP Switch

 

 

An overview of the information found in the manual is provided below.

Chapter 1, Introduction, introduces you to the KVM over IP Switch, its purpose, features and benefits, with its front and back panel components described.

Chapter 2, Hardware Setup, provides step-by-step instructions for setting up the KVM over IP Switch

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Chapter 3, Super Administrator Setup, explains the procedures that the super administrator employs to set up the KVM over IP Switch network environment, and changing the default username and password.

Chapter 4, Logging In, describes how to log in to the KVM over IP Switch with each of the available access methods: from a local console, an Internet browser, a standalone Windows application (AP) program, and a standalone Java application (AP) program.

Chapter 5, The User Interface, describes the layout and components of the KVM over IP Switch user interface.

Chapter 6, Port Access, describes the Port Access page and how to configure the options it provides regarding port and power outlet management.

Chapter 7, User Management, shows super administrators and administrators how to create, modify, and delete users and groups, as well as assign attributes to them.

Chapter 8, Device Management, shows super administrators how to configure and control the overall KVM over IP Switch operations.

Chapter 9, Log, explains how to view, clear and export event log information, and how to set up event notification for the KVM over IP Switch.

Chapter 10, Maintenance, explains how to upgrade the KVM over IP Switch firmware, as well as the firmware of the KVM Adapter Cables used to connect its ports to the installed devices.

Chapter 11, Download, describes how to download standalone AP versions of the Win Client, the Java Client, and the Log Server programs.

Chapter 12, Port Operation, provides detailed information on accessing and operating the devices connected to the KVM over IP Switch’s ports.

Chapter 13, The Log Server, explains how to install and configure the Log Server.

Appendix, Provides technical and troubleshooting information at the end of the manual.

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Conventions

This manual uses the following conventions:

Monospaced

Indicates text that you should key in.

[ ]

Indicates keys you should press. For example, [Enter] means

 

to press the Enter key. If keys need to be chorded, they appear

 

together in the same bracket with a plus sign between them:

 

[Ctrl+Alt].

1.Numbered lists represent procedures with sequential steps.

Bullet lists provide information, but do not involve sequential steps.

>Indicates selecting the option (such as on a menu or dialog box), that comes next. For example, Start > Run means to open the Start menu, and then select Run.

Indicates critical information.

Package Contents

The standard KVM over IP Switch package consists of:

1 KVM over IP Switch (KN2116VA / KN4116VA / KN2124VA / KN4124VA / KN1132V / KN2132VA / KN4132VA / KN8132V / KN2140VA / KN4140VA / KN4164V / KN8164V)

2 Lok-U-Plugs

1 Lok-U-Plug Installation Tool

2power cords 1 mounting kit

1 foot pad set (4 pcs)

2SA0142 Serial Adapters (KN2116VA / KN4116VA / KN1132V / KN2132VA / KN4132VA / KN8132V / KN4164V / KN8164V only)

1 user instructions*

Check to make sure that all of the components are present and in good order. If anything is missing, or was damaged in shipping, contact your dealer.

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KVM Over IP User Manual

Read this manual thoroughly and follow the installation and operation procedures carefully to avoid any damage to the KVM over IP Switch or any other devices on the installation.

*Features may have been added since this manual was released. Please visit our website to download the most up to date version of the manual.

Product Information

For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

International

http://www.aten.com

 

 

North America

http://www.aten-usa.com

 

 

User Information

Online Registration

Be sure to register your product at our online support center:

International http://eservice.aten.com

Telephone Support

For telephone support, call this number:

International

886-2-8692-6959

 

 

China

86-400-810-0-810

 

 

Japan

81-3-5615-5811

 

 

Korea

82-2-467-6789

 

 

North America

1-888-999-ATEN ext 4988

 

1-949-428-1111

 

 

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KVM Over IP User Manual

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

Battery Safety Notice

There is a risk of explosion if the battery is replaced with an incorrect type. Dispose of used batteries according to the relevant instructions.

Batterie avis de sécurité

Il existe un risque d'explosion si la batterie est remplacée par un incorrect tapez. Jeter les piles usagées selon la pertinente instructions.

Terminology

Throughout the manual we make reference to the terms Local and Remote in regard to the operators and equipment deployed in a KVM over IP Switch installation. Depending on the point of view, users and servers can be considered Local under some circumstances, and Remote under others:

Switch’s Point of View

Remote users – We refer to a user as a Remote user when we think of him as someone who logs into the switch over the net from a location that is remote from the switch.

Local Console – The keyboard, mouse and monitor connected directly to the switch.

Servers – The servers attached to the switch via KVM Adapter Cables.

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User’s Point of View

Local client users – We refer to a user as a Local client user when we think of him as sitting at his computer performing operations on the servers connected to the switch that is remote from him.

Remote servers – We refer to the servers as Remote servers when we think of them from the Local Client User’s point of view – since, although they are locally attached to the switch, they are remote from him.

When we describe the overall system architecture, we are usually speaking from the switch’s point of view – in which case the users are considered remote. When we speak about operations users perform via the browser, viewers, and AP programs over the net, we are usually speaking from the user’s point of view – in which case the switch and the servers connected to it are considered remote.

Content

EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Battery Safety Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Batterie avis de sécurité . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii

Chapter 1.Introduction

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Easy-to-Use Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Advanced Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Virtual Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Virtual Remote Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

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New KN Series Exclusive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Remote User Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

KVM Adapter Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

KN2116VA / KN4116VA Front View . . . . . . . . . . . . . . . . . . . . . . . . . .12

KN2124VA / KN4124VA Front View . . . . . . . . . . . . . . . . . . . . . . . . . .12

KN1132V / KN2132VA / KN4132VA / KN8132V Front View . . . . . . .12

KN2140VA / KN4140VA Front View . . . . . . . . . . . . . . . . . . . . . . . . . .13

KN4164V / KN8164V Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

KN2116VA / KN4116VA Rear View . . . . . . . . . . . . . . . . . . . . . . . . . .16

KN1132V / KN2132VA / KN4132VA / KN8132V Rear View . . . . . . .16

KN4164V / KN8164V Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

KN2124VA / KN4124VA Rear View . . . . . . . . . . . . . . . . . . . . . . . . . .18

KN2140VA / KN4140VA Rear View . . . . . . . . . . . . . . . . . . . . . . . . . .18

Chapter 2.Hardware Setup

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Stacking and Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Stacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 KN2116VA / KN4116VA / KN2124VA / KN4124VA / KN1132V / KN2132-

VA / KN4132VA / KN8132V / KN2140VA / KN4140VA Rack Mounting

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Rack Mounting - Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Rack Mounting - Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

KN2124VA / KN4124VA / KN2140VA / KN4140VA Single Stage Installation

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Single Stage Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 KN2116VA / KN4116VA / KN1132V / KN2132VA / KN4132VA / KN8132V / KN4164V / KN8164V Single Stage Installation . . . . . . . . . . . . . . . . . . . .29 Single Stage Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Adapter Cable Connection Diagram . . . . . . . . . . . . . . . . . . . . . . . . . .32 Adapter Cable Connection Diagram cont. . . . . . . . . . . . . . . . . . . . . .33 Two Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Two Stage Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Two Stage Installation with CM1164A & CM1284 . . . . . . . . . . . . . . . . . .36 Two Stage Installation with CM1164A & CM1284 Diagram . . . . . . . .37 Channel Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Configure Channel Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 PDU Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 The Adapter ID Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

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Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Chapter 3.Super Administrator Setup

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

First Time Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Network Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Changing the Super Administrator Login . . . . . . . . . . . . . . . . . . . . . . 48

Moving On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Chapter 4.Logging In

 

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

51

Local Console Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

51

Browser Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

52

Windows Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

53

The Windows Client AP Connection Screen . . . . . . . . . . . . . . . . . . .

54

Connecting – Windows Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . .

55

The File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

56

Java Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

57

The Java Client AP Connection Screen . . . . . . . . . . . . . . . . . . . . . . .

58

Connecting – Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

59

Chapter 5.The User Interface

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 The Web Browser Main Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Page Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Manufacturing Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 The Tab Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 The AP GUI Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 The Local Console GUI Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 The Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 WinClient Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 WinClient Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 User Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 System Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Bandwidth Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Network Bandwidth Information for KVM Sessions. . . . . . . . . . . . 84 Gamma Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Button Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Message Display Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Compose Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 User List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

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Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Mounting Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Mounting Virtual Media - Drag and Drop . . . . . . . . . . . . . . . . . . . .90

Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Changing Languages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Selecting Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Expanded Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Extended Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Automatic Mouse Synchronization (DynaSync). . . . . . . . . . . . . . .98

Mac and Linux Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Manual Mouse Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . .99

Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

The Java Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

The Web Client Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Web Client Video Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Web Client On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Web Client Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Adding Virtual Media via Internet Explorer . . . . . . . . . . . . . . . . .108

Web Client Mouse Sync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Automatic Mouse Synchronization (DynaSync). . . . . . . . . . . . . .109

Mac and Linux Considerations . . . . . . . . . . . . . . . . . . . . . . . . . .110

Manual Mouse Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . .110

Chapter 6.Port Access

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

The Sidebar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

The Sidebar Tree Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Sidebar Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Port/Outlet Naming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

KVM Devices and Ports – Connections Page . . . . . . . . . . . . . . . . . . . .119

Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Associated Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Blade Servers – Connections Page . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

The Blade Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

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Associating Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Main Panel Device View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Main Panel Blade View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Unassociating Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Adding a Favorite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Modifying a Favorite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Viewer Preference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Adjust Viewer Preference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Device Level Browser GUI Interface. . . . . . . . . . . . . . . . . . . . . . . . . 134

Port Level Browser GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Device Level AP GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Port Level AP GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Saving Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Port Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Associated Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Multiple View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Chapter 7.User Management

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Adding Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Modifying User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Deleting User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Creating Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Modifying Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Deleting Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Users and Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Assigning Users to a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Removing Users From a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 Assigning Users to a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Removing Users From a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Device Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Assigning Device Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Filters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Assigning Device Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

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Account Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167

Chapter 8.Device Management

KVM Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169

Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170

Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170

Operating Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174

IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175

Service Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175

NIC Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176

Network Transfer Rate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178

Finishing Up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178

ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179

Event Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179

Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182

CC Management Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184

SNMP Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187

Login Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188

Login String . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191

Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192

Security Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193

Working Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194

Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195

Certificate Signing Request . . . . . . . . . . . . . . . . . . . . . . . . . . . .196

Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198

Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198

Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198

Network Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199

Disclaimer (Browser Interface Only) . . . . . . . . . . . . . . . . . . . . . . . . .200

Blade Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201

Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201

Blade Server Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202

Adding a Blade Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202

Modifying / Deleting a Blade Server . . . . . . . . . . . . . . . . . . . . . . . . .203

Web Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203

Chapter 9.Log

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205

Log Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206

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Log Notification Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Chapter 10.Maintenance

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 Main Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 Upgrade Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Upgrade Adapters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Adapter Firmware Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Display Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Update Adapter Display Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Adapter Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Backup/Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 System Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222 Clear Port Names: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222 Restore Default Values: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222 Reset on exit: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Chapter 11.Download

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Chapter 12.Port Operation

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 Connecting to a Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226 The Port Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228 The Toolbar Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229 Toolbar Hotkey Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 Auto Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 Skip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231 Recalling the Port Access Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232 GUI Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233 Panel Array Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234 Multiuser Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235 Users and Buses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Chapter 13.The Log Server

Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

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Search: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240

Maintenance: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243

Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243

The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244

The List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245

The Event Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245

Appendix

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247 Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .249 Consignes de sécurité . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .250 Général . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .250 Montage sur bâti . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .253 Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254 International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254 North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255 KN2116VA / KN4116VA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255 KN2124VA / KN4124VA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257 KN1132V / KN2132VA / KN4132VA . . . . . . . . . . . . . . . . . . . . . . . .259 KN8132V / KN4164V / KN8164V . . . . . . . . . . . . . . . . . . . . . . . . . . .261 KN2140VA / KN4140VA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .265 General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .265 Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267 Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269 Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269 The WinClient ActiveX Viewer and the WinClient AP . . . . . . . . . . . .270 The Java Applet and Java Client AP . . . . . . . . . . . . . . . . . . . . . . . .271 Sun Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .272 Mac Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .272 Redhat Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .273 The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .273 Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .273 IP Address Determination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .276 The Local Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .276 IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .276 Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .277 IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .278 Link Local IPv6 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .278 IPv6 Stateless Autoconfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . .279 Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .280 Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .281

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KVM Over IP User Manual

Mac Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281

Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282

PPP Modem Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

Connection Setup Example (Windows XP) . . . . . . . . . . . . . . . . . . . 284

KA7140 Configuration and Operation . . . . . . . . . . . . . . . . . . . . . . . . . . 285

Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286

KA7140 Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287

Internal Serial Interface Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 288

Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

Switch Level Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

Port Level Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

Additional Mouse Synchronization Procedures . . . . . . . . . . . . . . . . . . . 291

Windows:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

Sun / Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292

Additional Video Resolution Procedures . . . . . . . . . . . . . . . . . . . . . . . . 293

Trusted Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

Installing the Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295

Certificate Trusted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296

Mismatch Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297

Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298

Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298

Importing the Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298

Fan Location and Speed Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 299

Fan Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299

KN2116VA / KN4116VA / KN2124VA / KN4124VA / KN1132V /

KN2132VA / KN4132VA / KN8132V / KN2140VA / KN4140VA

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299

KN4164V / KN8164V. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299

Clear Login Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300

Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301

Serial Adapter Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301

Supported KVM Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302

Supported Power Over the Net™ Units . . . . . . . . . . . . . . . . . . . . . . . . . 302

Supported Power Distribution Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302

Virtual Media Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303

WinClient ActiveX Viewer / WinClient AP . . . . . . . . . . . . . . . . . . . . 303

Java Client Viewer / Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . . 303

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304

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Chapter 1

Introduction

Overview

The KN2116VA / KN4116VA / KN2124VA / KN4124VA / KN1132V / KN2132VA / KN4132VA / KN8132V / KN2140VA / KN4140VA / KN4164V / KN8164V switches are IP-based KVM control units that allow both local and remote operators to monitor and access multiple servers from a single console. This series of KVM over IP Switches can control up to 16/24/32/40/64 servers, and by cascading compatible KVM switches, as many as 512 servers can be controlled on a complete two stage installation. In addition, up to 4 KVM over IP Switches can be centralized and controlled by a single CM1164A or CM1284. Each KVM over IP switch features superior video quality (Full HD resolution of 1920 x 1200), FIPS 140-2 with level 1 security standards and virtual media transmissions at twice the speed. The KN series provides local console and remote over IP access for users to monitor and access their entire data center over a network. In addition, it offers out-of-band access with external modem support for BIOS-level troubleshooting when the network is down.

These KN series of KVM over IP Switches are differentiated according to the number of buses they support and the number of KVM ports they provide – as shown below:

Model

Bus Support

KVM Ports

 

 

 

KN2116VA

1 Local; 2 Remote; 1U

16

KN4116VA

1 Local; 4 Remote; 1U

16

 

 

 

KN2124VA

1 Local; 2 Remote; 1U

24

 

 

 

KN4124VA

1 Local; 4 Remote; 1U

24

 

 

 

KN1132V

1 Local; 1 Remote; 1U

32

 

 

 

KN2132VA

1 Local; 2 Remote; 1U

32

 

 

 

KN4132VA

1 Local; 4 Remote; 1U

32

 

 

 

KN8132V

1 Local; 8 Remote; 1U

32

 

 

 

KN2140VA

1 Local; 2 Remote; 1U

40

 

 

 

KN4140VA

1 Local; 4 Remote; 1U

40

 

 

 

KN4164V

1 Local; 4 Remote; 2U

64

 

 

 

KN8164V

1 Local; 8 Remote; 2U

64

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KVM over IP User Manual

Each bus permits a separate user session so that up to 2 (1 Local; 1 Remote), 3 (1 Local; 2 Remote), 5 (1 Local; 4 Remote), or 9 (1 Local; 8 Remote) concurrent independent connections to the attached servers can take place. The diagram on the next page shows how the KN8164V switches can be connected and accessed via 1 local and 8 remote sessions.

Remote Remote

 

 

Local

Remote

KN8164V

Remote

 

TCP/IP

 

TCP/IP

Remote

 

Remote

 

 

1 - 64

Remote

 

Remote

Since the switches use TCP/IP for their communications protocol, they can be accessed via their IP addresses from anywhere on the LAN, WAN, or Internet

– whether the connecting computer is located down the hall, down the street, or half-way around the world. Remote operators can log in via their browser or make use of stand-alone Windows or Java GUI applications. Java allows the switches to work with JRE (Java Runtime Environment) enabled operating systems – ensuring multi-platform operability.

The client software allows operators to exchange keyboard, video and mouse signals with the servers attached to the switches just as if they were present locally and working on the equipment directly.

Up to 32 users can share the switch’s buses. A Message Board feature allows them to communicate with each other to facilitate port sharing.

Administrators can handle a multitude of maintenance tasks with ease – from installing and running GUI applications, to BIOS level troubleshooting, routine monitoring, concurrent maintenance, system administration, rebooting and even pre-boot functions.

Local console operation is easily accomplished by entering hotkey combinations from the keyboard with a full screen GUI display.

Monitoring the installation’s activities couldn’t be easier. A convenient Auto Scan feature permits automatic switching from port to port at user-specified

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Chapter 1. Introduction

intervals, while the Panel Array Mode can display the video output of up to 64 servers at the same time.

The switches feature RJ-45 connectors allowing them to use CAT 5e cable to link to the servers. This space-saving innovation means that a full 16/24/32/40port switch can be conveniently installed in a 1U system rack or a 64-port switch in a 2U system rack, and the installation can take advantage of the internal network wiring built into most modern commercial buildings.

Setup is fast and easy – plugging cables into their appropriate ports is all that is entailed. Because the switch intercepts keyboard input directly, there is no need to get involved in complex software installation routines, or to be concerned with incompatibility problems.

Since the firmware is upgradeable over the network, you can stay current with the latest functionality improvements simply by downloading firmware updates from our website as they become available.

With its powerful security features, the KVM over IP switch provides the fastest, most reliable, most cost-effective way to remotely access and manage widely distributed multiple server installations.

KVM over IP switches have an Adapter ID function that stores port information like the adapter ID, OS, keyboard language, adapter name, operation modes and more, so that when you move a KVM Adapter Cable from one port to another, the switch recognizes the same adapter cable at the new location. Also, for greater ease of use when moving the adapter cable to another switch, the adapter ID, OS, keyboard language, adapter name, and operation modes of the port stay with the adapter.

This KN series of KVM over IP switches support advanced virtual media functions that allow higher transmission speed and mapping of USB DVD/CD/ hard drives and other storage media directly to a server. Virtual media support allows you to conduct file transfers, install applications and OS patches and perform diagnostics remotely. You can upgrade your entire installation from a single remote console located anywhere in the world.

Each model in this series offers dual power supplies so that if one of the power supplies fails, the second power supply automatically takes over. In addition to supporting dual power, they guard against power failure from your server room outlets. If your server room has more than one power source, connecting the power supplies to different power sources is a wise choice. If one of the server room power supplies loses power, the switch will automatically adjust the power it draws from the second source to keep functioning.

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KVM over IP User Manual

The KN2116VA / KN4116VA / KN2124VA / KN4124VA / KN1132V / KN2132VA / KN4132VA / KN8132V / KN2140VA / KN4140VA / KN4164V / KN8164V models support temperature sensors that can control internal fans. The sensors regulate the fans so that they run at optimum speed depending on the server room temperature – throttling down when necessary, to use energy more efficiently and prolong the life of both the fans and the switch.

These models of KN series KVM over IP switches are also audio enabled. Microphone and speakers are supported on the Local Console for the servers; speakers are supported on the remote users’ computers.

The KN Series can be integrated into ATEN’s CC2000 Management Software. CC2000 puts administrators in complete control of remote data centers and branch offices no matter where they are in the world – allowing them to remotely monitor and control all devices on a network (refer to ATEN’s website to get more information on CC2000).

The KN series is compatible with ATEN’s KVM over IP Console Station, the KA82 series. The KA82 series is a hardware-based, standalone console solution that can centrally manage multiple KN devices. It is especially suitable for environments where a PC is not allowed (refer to ATEN’s website to get more information on the KVM over IP Console Station).

To help you manage and control an entire data center, ATEN KVM over IP switches support blade servers and chassis. With powerful features such as Power Association – KVM ports can be associated with ATEN PDU power outlets for power management of servers from the KVM over IP switches’ user interface.

The KN series now also supports web-friendly KVM-over-IP access with its Web Client Viewer functionality. Being fully compatible with major web browsers, the Web Client Viewer runs directly off the browser without Java or browser plug-in installation. Like the Java or Windows plug-in counterparts, the Web Client Viewer allows users to remotely access all the servers and PCs connected to the KN series, but benefiting from a more simultaneous, directaccess option for management and operation.

For added convenience to management, an iPad application – PadClient, is also available. It has an intuitive interface that makes real-time access and control of the servers/computers simple and mobile. Refer to ATEN’s website to get more information on PadClient.

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Chapter 1. Introduction

Features

Hardware

High port density – RJ-45 connectors and Cat 5e/6 cable connect up to 16ports (KN2116VA / KN4116VA), 24-ports (KN2124VA / KN4124VA), 32-ports (KN1132V / KN2132VA / KN4132VA / KN8132V), and 40-ports (KN2140VA / KN4140VA) in a 1U housing; or 64-ports (KN4164V / KN8164V) in a 2U housing

Laptop USB Console (LUC) – A dedicated USB port directly connects to a laptop for easy console operation

One/two/four/eight separate buses for remote KVM over IP access

Two 10/100/1000 Mbps NICs for redundant LAN or two IP operation

Blade server support

Supports PS/2, USB, Sun Legacy (13W3) and serial (RS-232) connectivity

Local console provides USB keyboard and mouse support

Supports multiplatform server environments: Windows, Mac, Sun, Linux and VT100 based serial devices

Audio enabled

Dual Power Supply

High video resolution – up to 1920 x 1200 @ 60Hz with 24-bit color depth at the switch’s local console and on remote session displays

Monitor and control up to 64 computers on a single level, or control up to 512 computers in a cascade*

* Cascade-compatible KVM Switches include the following: CS1308, CS1316, CS9134, CS9138, KH1508A, KH1516A and KH1532A.

Centralized control by the CM1164A or CM1284 for up to 4 KN Series on a complete two stage installation*

*Firmware version V2.8.272 is required to be updated on the KVM over IP Switches to be compatible with the CM1164A and CM1284.

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KVM over IP User Manual

Management

Supports 64 user accounts and up to 32 users can be logged in at the same time for control and management

Green IT Fan – auto-fan-speed adjustment responding to temperature

Event logging and Windows-based Log Server support

Critical system event notification via SMTP email; SNMP trap and Syslog support

Customizable events notification

Firmware upgradeable

Out-of-Band Access-Modem dial-in/dial-out/dial-back support

Adapter ID Function: Stores port information allowing administrators to relocate the servers to different ports, without having to re-configure the adapters and switches

Port Share Mode allows multiple users to gain access to a server simultaneously

Supports integration into ATEN CC2000 Centralized Management Software and CCVSR Video Session Recording Software

Supports ATEN KVM over IP Console Station (KA8270 / KA8280 / KA8278 / KA8288)

Power Association enables the switch’s KVM ports to be associated with ATEN PDUs power outlets for remote power management

IPv6 capable

Supports PadClient application on an iPad for mobile management/control

Easy-to-Use Interface

ATEN Exclusive Panel ArrayTM Mode – monitors all ports in a grid display (both local and remote screens)

Local Console, browser-based, and AP GUIs offer a unified Multilanguage interface to minimize the user training time and increase productivity

Multiplatform client support (Windows, Mac OS X, Linux, Sun)

Multi-browser support: Internet Explorer, Chrome, Firefox, Safari, Opera, Mozilla, Netscape

Browser-based GUI in pure Web technology – allows administrators to perform administrative tasks without pre-installed software (e.g. Java)

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Chapter 1. Introduction

Supports web-friendly KVM-over-IP access with Web Client Viewer – users can remotely access all the connected servers and PCs directly off web-browsers without Java or browser plug-in installation

Users can launch multiple virtual remote desktop sessions to control multiple servers during the same login

Full-screen or sizable and scalable Virtual Remote Desktop

Keyboard/Mouse Broadcast – keyboard and mouse signals can be duplicated across all servers simultaneously

Video syncing with the local console – local console monitor’s EDID information stored on the KVM Adapter Cables for display resolution optimization

Advanced Security

Remote Authentication Support: RADIUS, LDAP, LDAPS, and MS Active Directory

Supports TLS 1.2 encryption and RSA certificates (encryption key up to 4096 bit) for secured browser logins

Flexible encryption design allows users to choose any combination of 56bit DES, 168-bit 3DES, 256-bit AES, 128-bit RC4, or Random for independent KB/Mouse, video, and virtual media data encryption

Support for IP/MAC filtering

Configurable user and group permissions for server access and control

Automated CSR creation utility and third-party CA certificate authentication

Virtual Media

Virtual media enables remote file transfers, OS patching, software installations and diagnostic testing

Virtual Media Auto Mounting – drag and drop storage locations (drives, folders, removable disks and ISO files) through the remote session window to mount media

Works with USB enabled servers at operating system and BIOS level

Supports DVD/CD drives, USB mass storage devices, PC hard drives and ISO images

Supports Smart Card Readers on computers connected with KA7166, KA7168, KA7169, KA7177, KA7188, or KA7189 Adapter Cables

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KVM over IP User Manual

Virtual Remote Desktop

Video quality such as monochrome color depth, threshold and noise settings, bandwidth increment/reduction can be adjusted for optimizing data transfer speed

Full screen video display or scalable video display

Message Board for communication among remote users

Mouse DynaSync-automatically synchronizes the local and remote mouse movements

Exit Macros support

On-screen keyboard with multilanguage support

BIOS-level access for trouble shooting

New KN Series Exclusive

High grade security – supports FIPS 140-2 level 1 security standards

Extreme virtual media speed – 2 x faster virtual media transmission speed

Advanced FPGA graphics processor – with an Full HD resolutions of 1920 x 1200

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Chapter 1. Introduction

System Requirements

Remote User Computers

Remote user computers (also referred to as client computers) are the ones the users log in to the switch with from remote locations over the Internet (see Terminology, page vii). The following equipment must be installed on these computers:

For best results, we recommend computers with at least a P III 1 GHz processor, with their screen resolution set to 1024 x 768.

IE8 or above web browser.

Browsers must support TLS 1.2 encryption.

For best results, a network transfer speed of at least 512kbps is recommended.

For the browser-based WinClient ActiveX Viewer, DirectX 8 must be present, and at least 150MB of memory must be available after installation.

For the browser-based Java Client Viewer the latest version of the Java Runtime Environment (JRE) must be installed, and at least 205MB of memory must be available after installation.

For the Windows Client AP, DirectX 8 must be present, and at least 90MB of memory must be available after installation.

For the Java Client AP, the latest version of the Java Runtime Environment (JRE) must be installed, and at least 145MB of memory must be available after installation.

For the Log Server, you must have the Microsoft Jet OLEDB 4.0 or higher driver installed.

Servers

Servers are the computers connected to the switch via KVM Adapter Cables (see Terminology, page vii). The following equipment must be installed on these servers:

A VGA, SVGA or multisync port.

For USB KVM Adapter Cable Connections: a Type A USB port and USB host controller.

For PS/2 KVM Adapter Cable Connections: 6-pin Mini-DIN keyboard and mouse ports.

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KVM over IP User Manual

KVM Adapter Cables

Cat 5e (or higher) cable is required to connect the KVM over IP switch to the KVM Adapter Cables (see page 27).

The following KVM Adapter Cables are required for use with the KVM over IP switch:

Function

Module

 

 

Connect to devices with PS/2 ports

KA7120

 

 

Connect to devices with USB ports

KA7170

(All platforms – PC, Mac, Sun)

 

 

 

Connect to Sun Legacy Computers

KA7130

 

 

Connect to serial based devices

KA7140

 

 

For USB computers – DVI output, Virtual

KA7166

Media and Smart Card Reader support

 

 

 

For USB computers – HDMI output, Virtual

KA7168

Media and Smart Card Reader support

 

 

 

For USB computers – DisplayPort output,

KA7169

Virtual Media and Smart Card Reader support

 

 

 

Connect to devices with USB ports and virtual

KA7175

media support

 

 

 

Connect to devices with USB ports, virtual

KA7176

media and audio support

 

 

 

Connect to devices with USB ports, with virtual

KA7177

media, smart card reader support

 

 

 

For USB computers – VGA output, Virtual

KA7178

Media, audio and dual output support

 

 

 

For USB computers – HDMI output, Virtual

KA7188

Media, Smart Card Reader, and audio support

 

 

 

For USB computers – DisplayPort output,

KA7189

Virtual Media, Smart Card Reader, and audio

 

support

 

 

 

Note: If you use Adapter Cables purchased prior to your switch purchase, you may have to upgrade the Adapter’s firmware. (see page 214).

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Chapter 1. Introduction

Operating Systems

Supported operating systems for remote user computers include Windows 2000 or later, and those capable of running the Java Runtime Environment (JRE) 6, Update 3, or higher (Linux, Mac, Sun, etc.).

Supported operating systems for the servers connected to the switch’s ports are shown in the table, below:

 

OS

Version

 

 

 

 

 

Windows

 

2000 or later

 

 

 

 

 

Linux

RedHat

7.1 or later

 

 

 

 

 

Fedora

Core 2 or later

 

 

 

 

 

SuSE

9.0 or later

 

 

 

 

 

Mandriva (Mandrake)

9.0 or later

 

 

 

 

UNIX

AIX

4.3 or later

 

 

 

 

 

FreeBSD

4.2 or later

 

 

 

 

 

Sun

Solaris 8 or later

 

 

 

 

Novell

Netware

5.0 or later

 

 

 

 

Mac

 

OS 9 or later*

 

 

 

 

DOS

 

6.2 or later

 

 

 

 

Browsers

Supported browsers for users that log into the KVM over IP switch include the following:

 

Browser

Version

 

 

 

 

 

 

IE

 

 

8 or later

 

 

 

 

 

 

Chrome

 

 

8.0 or later

 

 

 

 

 

Firefox

 

Windows

3.5 or later

 

 

 

 

 

 

 

Linux

3.0 or later

 

 

 

 

 

Safari

 

Windows

4.0 or later

 

 

 

 

 

 

 

Mac

3.1 or later

 

 

 

 

 

Opera

 

 

10.0 or later

 

 

 

 

 

* See Mac Systems, page 272, for further information.

11

ATEN KN1132V, KN2116VA, KN2124VA, KN2132VA, KN2140VA Users manual

KVM over IP User Manual

Components

KN2116VA / KN4116VA Front View

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KN2124VA / KN4124VA Front View

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KN1132V / KN2132VA / KN4132VA / KN8132V Front View

 

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12

Chapter 1. Introduction

KN2140VA / KN4140VA Front View

 

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KN4164V / KN8164V Front View

 

 

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13

KVM over IP User Manual

 

 

 

 

 

 

No.

Component

Description

 

 

 

1

Power LED

Lights BLUE when the unit is powered on and indicates which

 

 

of the two power sources are available.

 

 

 

2

Port LEDs

The Port LEDs provide status information about their

 

 

corresponding KVM Ports.

 

 

GREEN: The computer attached to the port is Online.

 

 

RED: The computer attached to the port is Selected (has

 

 

KVM focus).

 

 

ORANGE: The computer attached to the port is Online and

 

 

Selected.

 

 

The LEDs are steady under normal conditions. A LED will flash

 

 

at half-second intervals, however, when its corresponding port

 

 

is accessed under Auto Scan Mode or Skip Mode (see

 

 

pages 230 and 231).

3

LAN LEDs

Primary and Secondary 10/100/1000 Mbps LAN LEDs.

 

 

RED: 10 Mbps

 

 

ORANGE: 100 Mbps

 

 

GREEN: 1000 Mbps

 

 

Flashes to indicate that the switch is being accessed over

 

 

the Net.

 

 

 

4

Laptop USB

A dedicated USB port for directly connecting a laptop to the

 

Console Port

switch for easy console operation.

 

 

 

5

USB Ports

A USB keyboard and mouse can plug in here. This can either

 

 

be in place of, or in addition to, plugging a keyboard and mouse

 

 

into the ports on the rear panel. This port can also be used to

connect USB storage peripherals (CD/DVD, HD, flash drives, etc.) on V Series switches.

6Reset Switch Note: This switch is recessed and must be pushed with a small

object, such as the end of a paper clip, or a ballpoint pen.

Pressing and releasing this switch when the unit is running performs a system reset.

Pressing and holding this switch in for more than three seconds when the unit is running resets its configuration to the factory default settings.

Note: This does not clear User Account information. See Clear Login Information, page 300, for information on clearing user account information.

Pressing and holding this switch while powering on the

 

 

switch returns the unit to its factory default firmware level,

 

 

rather than the firmware version that the switch has been

 

 

upgraded to. This allows you to recover from a failed

 

 

firmware upgrade and gives you the opportunity to try

 

 

upgrading the firmware again.

 

 

Note: This operation should only be performed in the event

 

 

of a firmware upgrade failure that results in the device

 

 

becoming inoperable.

 

 

 

7

Audio Ports

Speakers and microphone plug in here.

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