ATEN Altusen™
KN2100VA / KN4100V-VA /
KN8100V Series / KN1132V
KVM over IP Switch
User Manual
KVM Over IP User Manual
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Caution
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
Warning
Operation of this equipment in a residential environment could cause radio interference.
Achtung
Der Gebrauch dieses Geräts in Wohnumgebung kann Funkstörungen verursachen.
KCC Statement
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KVM Over IP User Manual
Industry Canada Statement
This Class A digital apparatus complies with Canadian ICES-003.
RoHS
This product is RoHS compliant.
This User Manual is provided to help you get the most from your KVM over IP Switch. It covers all aspects of the device, including installation, configuration, and operation
The KVM over IP Switch models covered in this user manual include:
Models |
Product Names |
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KN1132V |
1-Local / 1-Remote Access 32-Port Multi-Interface Cat 5 KVM over IP Switch |
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KN2116VA |
1-Local / 2-Remote Access 16-Port Multi-Interface Cat 5 KVM over IP Switch |
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KN2124VA |
1-Local / 2-Remote Access 24-Port Multi-Interface Cat 5 KVM over IP Switch |
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KN2132VA |
1-Local / 2-Remote Access 32-Port Multi-Interface Cat 5 KVM over IP Switch |
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KN2140VA |
1-Local / 2-Remote Access 40-Port Multi-Interface Cat 5 KVM over IP Switch |
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KN4116VA |
1-Local / 4-Remote Access 16-Port Multi-Interface Cat 5 KVM over IP Switch |
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KN4124VA |
1-Local / 4-Remote Access 24-Port Multi-Interface Cat 5 KVM over IP Switch |
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KN4132VA |
1-Local / 4-Remote Access 32-Port Multi-Interface Cat 5 KVM over IP Switch |
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KN4140VA |
1-Local / 4-Remote Access 40-Port Multi-Interface Cat 5 KVM over IP Switch |
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KN4164V |
1-Local / 4-Remote Access 64-Port Multi-Interface Cat 5 KVM over IP Switch |
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KN8132V |
1-Local / 8-Remote Access 32-Port Multi-Interface Cat 5 KVM over IP Switch |
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KN8164V |
1-Local / 8-Remote Access 64-Port Multi-Interface Cat 5 KVM over IP Switch |
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An overview of the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the KVM over IP Switch, its purpose, features and benefits, with its front and back panel components described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting up the KVM over IP Switch
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KVM Over IP User Manual
Chapter 3, Super Administrator Setup, explains the procedures that the super administrator employs to set up the KVM over IP Switch network environment, and changing the default username and password.
Chapter 4, Logging In, describes how to log in to the KVM over IP Switch with each of the available access methods: from a local console, an Internet browser, a standalone Windows application (AP) program, and a standalone Java application (AP) program.
Chapter 5, The User Interface, describes the layout and components of the KVM over IP Switch user interface.
Chapter 6, Port Access, describes the Port Access page and how to configure the options it provides regarding port and power outlet management.
Chapter 7, User Management, shows super administrators and administrators how to create, modify, and delete users and groups, as well as assign attributes to them.
Chapter 8, Device Management, shows super administrators how to configure and control the overall KVM over IP Switch operations.
Chapter 9, Log, explains how to view, clear and export event log information, and how to set up event notification for the KVM over IP Switch.
Chapter 10, Maintenance, explains how to upgrade the KVM over IP Switch firmware, as well as the firmware of the KVM Adapter Cables used to connect its ports to the installed devices.
Chapter 11, Download, describes how to download standalone AP versions of the Win Client, the Java Client, and the Log Server programs.
Chapter 12, Port Operation, provides detailed information on accessing and operating the devices connected to the KVM over IP Switch’s ports.
Chapter 13, The Log Server, explains how to install and configure the Log Server.
Appendix, Provides technical and troubleshooting information at the end of the manual.
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KVM Over IP User Manual
This manual uses the following conventions:
Monospaced |
Indicates text that you should key in. |
[ ] |
Indicates keys you should press. For example, [Enter] means |
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to press the Enter key. If keys need to be chorded, they appear |
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together in the same bracket with a plus sign between them: |
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[Ctrl+Alt]. |
1.Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential steps.
>Indicates selecting the option (such as on a menu or dialog box), that comes next. For example, Start > Run means to open the Start menu, and then select Run.
Indicates critical information.
The standard KVM over IP Switch package consists of:
1 KVM over IP Switch (KN2116VA / KN4116VA / KN2124VA / KN4124VA / KN1132V / KN2132VA / KN4132VA / KN8132V / KN2140VA / KN4140VA / KN4164V / KN8164V)
2 Lok-U-Plugs
1 Lok-U-Plug Installation Tool
2power cords 1 mounting kit
1 foot pad set (4 pcs)
2SA0142 Serial Adapters (KN2116VA / KN4116VA / KN1132V / KN2132VA / KN4132VA / KN8132V / KN4164V / KN8164V only)
1 user instructions*
Check to make sure that all of the components are present and in good order. If anything is missing, or was damaged in shipping, contact your dealer.
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Read this manual thoroughly and follow the installation and operation procedures carefully to avoid any damage to the KVM over IP Switch or any other devices on the installation.
*Features may have been added since this manual was released. Please visit our website to download the most up to date version of the manual.
For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
International |
http://www.aten.com |
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North America |
http://www.aten-usa.com |
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Be sure to register your product at our online support center:
International http://eservice.aten.com
For telephone support, call this number:
International |
886-2-8692-6959 |
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China |
86-400-810-0-810 |
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Japan |
81-3-5615-5811 |
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Korea |
82-2-467-6789 |
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North America |
1-888-999-ATEN ext 4988 |
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1-949-428-1111 |
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KVM Over IP User Manual
All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.
There is a risk of explosion if the battery is replaced with an incorrect type. Dispose of used batteries according to the relevant instructions.
Il existe un risque d'explosion si la batterie est remplacée par un incorrect tapez. Jeter les piles usagées selon la pertinente instructions.
Throughout the manual we make reference to the terms Local and Remote in regard to the operators and equipment deployed in a KVM over IP Switch installation. Depending on the point of view, users and servers can be considered Local under some circumstances, and Remote under others:
Switch’s Point of View
Remote users – We refer to a user as a Remote user when we think of him as someone who logs into the switch over the net from a location that is remote from the switch.
Local Console – The keyboard, mouse and monitor connected directly to the switch.
Servers – The servers attached to the switch via KVM Adapter Cables.
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User’s Point of View
Local client users – We refer to a user as a Local client user when we think of him as sitting at his computer performing operations on the servers connected to the switch that is remote from him.
Remote servers – We refer to the servers as Remote servers when we think of them from the Local Client User’s point of view – since, although they are locally attached to the switch, they are remote from him.
When we describe the overall system architecture, we are usually speaking from the switch’s point of view – in which case the users are considered remote. When we speak about operations users perform via the browser, viewers, and AP programs over the net, we are usually speaking from the user’s point of view – in which case the switch and the servers connected to it are considered remote.
EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Battery Safety Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Batterie avis de sécurité . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Chapter 1.Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Easy-to-Use Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Advanced Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Virtual Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Virtual Remote Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
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New KN Series Exclusive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Remote User Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
KVM Adapter Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
KN2116VA / KN4116VA Front View . . . . . . . . . . . . . . . . . . . . . . . . . .12
KN2124VA / KN4124VA Front View . . . . . . . . . . . . . . . . . . . . . . . . . .12
KN1132V / KN2132VA / KN4132VA / KN8132V Front View . . . . . . .12
KN2140VA / KN4140VA Front View . . . . . . . . . . . . . . . . . . . . . . . . . .13
KN4164V / KN8164V Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
KN2116VA / KN4116VA Rear View . . . . . . . . . . . . . . . . . . . . . . . . . .16
KN1132V / KN2132VA / KN4132VA / KN8132V Rear View . . . . . . .16
KN4164V / KN8164V Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
KN2124VA / KN4124VA Rear View . . . . . . . . . . . . . . . . . . . . . . . . . .18
KN2140VA / KN4140VA Rear View . . . . . . . . . . . . . . . . . . . . . . . . . .18
Chapter 2.Hardware Setup
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Stacking and Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Stacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 KN2116VA / KN4116VA / KN2124VA / KN4124VA / KN1132V / KN2132-
VA / KN4132VA / KN8132V / KN2140VA / KN4140VA Rack Mounting
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Rack Mounting - Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Rack Mounting - Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
KN2124VA / KN4124VA / KN2140VA / KN4140VA Single Stage Installation
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Single Stage Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 KN2116VA / KN4116VA / KN1132V / KN2132VA / KN4132VA / KN8132V / KN4164V / KN8164V Single Stage Installation . . . . . . . . . . . . . . . . . . . .29 Single Stage Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Adapter Cable Connection Diagram . . . . . . . . . . . . . . . . . . . . . . . . . .32 Adapter Cable Connection Diagram cont. . . . . . . . . . . . . . . . . . . . . .33 Two Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Two Stage Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Two Stage Installation with CM1164A & CM1284 . . . . . . . . . . . . . . . . . .36 Two Stage Installation with CM1164A & CM1284 Diagram . . . . . . . .37 Channel Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Configure Channel Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 PDU Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 The Adapter ID Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
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Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Chapter 3.Super Administrator Setup
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
First Time Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Network Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Changing the Super Administrator Login . . . . . . . . . . . . . . . . . . . . . . 48
Moving On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Chapter 4.Logging In |
|
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
51 |
Local Console Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
51 |
Browser Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
52 |
Windows Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
53 |
The Windows Client AP Connection Screen . . . . . . . . . . . . . . . . . . . |
54 |
Connecting – Windows Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . |
55 |
The File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
56 |
Java Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
57 |
The Java Client AP Connection Screen . . . . . . . . . . . . . . . . . . . . . . . |
58 |
Connecting – Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
59 |
Chapter 5.The User Interface
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 The Web Browser Main Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Page Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Manufacturing Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 The Tab Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 The AP GUI Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 The Local Console GUI Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 The Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 WinClient Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 WinClient Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 User Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 System Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Bandwidth Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Network Bandwidth Information for KVM Sessions. . . . . . . . . . . . 84 Gamma Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Button Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Message Display Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Compose Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 User List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
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Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Mounting Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Mounting Virtual Media - Drag and Drop . . . . . . . . . . . . . . . . . . . .90
Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Changing Languages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Selecting Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Expanded Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Extended Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Automatic Mouse Synchronization (DynaSync). . . . . . . . . . . . . . .98
Mac and Linux Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Manual Mouse Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . .99
Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
The Java Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
The Web Client Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Web Client Video Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Web Client On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Web Client Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Adding Virtual Media via Internet Explorer . . . . . . . . . . . . . . . . .108
Web Client Mouse Sync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Automatic Mouse Synchronization (DynaSync). . . . . . . . . . . . . .109
Mac and Linux Considerations . . . . . . . . . . . . . . . . . . . . . . . . . .110
Manual Mouse Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . .110
Chapter 6.Port Access
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
The Sidebar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
The Sidebar Tree Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Sidebar Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Port/Outlet Naming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
KVM Devices and Ports – Connections Page . . . . . . . . . . . . . . . . . . . .119
Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Associated Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Blade Servers – Connections Page . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
The Blade Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
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Associating Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Main Panel Device View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Main Panel Blade View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Unassociating Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Adding a Favorite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Modifying a Favorite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Viewer Preference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Adjust Viewer Preference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Device Level Browser GUI Interface. . . . . . . . . . . . . . . . . . . . . . . . . 134
Port Level Browser GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Device Level AP GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Port Level AP GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Saving Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Port Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Associated Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Multiple View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Chapter 7.User Management
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Adding Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Modifying User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Deleting User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Creating Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Modifying Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Deleting Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Users and Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Assigning Users to a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Removing Users From a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 Assigning Users to a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Removing Users From a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Device Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Assigning Device Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Filters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Assigning Device Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
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Account Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167
Chapter 8.Device Management
KVM Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170
Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170
Operating Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174
IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175
Service Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175
NIC Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176
Network Transfer Rate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178
Finishing Up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178
ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
Event Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182
CC Management Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184
SNMP Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
Login Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188
Login String . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191
Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192
Security Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193
Working Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194
Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195
Certificate Signing Request . . . . . . . . . . . . . . . . . . . . . . . . . . . .196
Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198
Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198
Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198
Network Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199
Disclaimer (Browser Interface Only) . . . . . . . . . . . . . . . . . . . . . . . . .200
Blade Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201
Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201
Blade Server Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202
Adding a Blade Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202
Modifying / Deleting a Blade Server . . . . . . . . . . . . . . . . . . . . . . . . .203
Web Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203
Chapter 9.Log
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205
Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205
AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205
Log Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206
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Log Notification Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Chapter 10.Maintenance
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 Main Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 Upgrade Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Upgrade Adapters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Adapter Firmware Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Display Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Update Adapter Display Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Adapter Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Backup/Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 System Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222 Clear Port Names: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222 Restore Default Values: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222 Reset on exit: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Chapter 11.Download
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Chapter 12.Port Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 Connecting to a Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226 The Port Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228 The Toolbar Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229 Toolbar Hotkey Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 Auto Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 Skip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231 Recalling the Port Access Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232 GUI Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233 Panel Array Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234 Multiuser Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235 Users and Buses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Chapter 13.The Log Server
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
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Search: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240
Maintenance: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243
The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244
The List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245
The Event Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245
Appendix
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247 Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .249 Consignes de sécurité . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .250 Général . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .250 Montage sur bâti . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .253 Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254 International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254 North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255 KN2116VA / KN4116VA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255 KN2124VA / KN4124VA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257 KN1132V / KN2132VA / KN4132VA . . . . . . . . . . . . . . . . . . . . . . . .259 KN8132V / KN4164V / KN8164V . . . . . . . . . . . . . . . . . . . . . . . . . . .261 KN2140VA / KN4140VA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .265 General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .265 Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267 Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269 Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269 The WinClient ActiveX Viewer and the WinClient AP . . . . . . . . . . . .270 The Java Applet and Java Client AP . . . . . . . . . . . . . . . . . . . . . . . .271 Sun Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .272 Mac Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .272 Redhat Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .273 The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .273 Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .273 IP Address Determination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .276 The Local Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .276 IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .276 Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .277 IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .278 Link Local IPv6 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .278 IPv6 Stateless Autoconfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . .279 Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .280 Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .281
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KVM Over IP User Manual
Mac Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
PPP Modem Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Connection Setup Example (Windows XP) . . . . . . . . . . . . . . . . . . . 284
KA7140 Configuration and Operation . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
KA7140 Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Internal Serial Interface Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Switch Level Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Port Level Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Additional Mouse Synchronization Procedures . . . . . . . . . . . . . . . . . . . 291
Windows:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Sun / Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Additional Video Resolution Procedures . . . . . . . . . . . . . . . . . . . . . . . . 293
Trusted Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Installing the Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Certificate Trusted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Mismatch Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
Importing the Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
Fan Location and Speed Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Fan Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
KN2116VA / KN4116VA / KN2124VA / KN4124VA / KN1132V /
KN2132VA / KN4132VA / KN8132V / KN2140VA / KN4140VA
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
KN4164V / KN8164V. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Clear Login Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Serial Adapter Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Supported KVM Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Supported Power Over the Net™ Units . . . . . . . . . . . . . . . . . . . . . . . . . 302
Supported Power Distribution Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Virtual Media Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
WinClient ActiveX Viewer / WinClient AP . . . . . . . . . . . . . . . . . . . . 303
Java Client Viewer / Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . . 303
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304
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Chapter 1
The KN2116VA / KN4116VA / KN2124VA / KN4124VA / KN1132V / KN2132VA / KN4132VA / KN8132V / KN2140VA / KN4140VA / KN4164V / KN8164V switches are IP-based KVM control units that allow both local and remote operators to monitor and access multiple servers from a single console. This series of KVM over IP Switches can control up to 16/24/32/40/64 servers, and by cascading compatible KVM switches, as many as 512 servers can be controlled on a complete two stage installation. In addition, up to 4 KVM over IP Switches can be centralized and controlled by a single CM1164A or CM1284. Each KVM over IP switch features superior video quality (Full HD resolution of 1920 x 1200), FIPS 140-2 with level 1 security standards and virtual media transmissions at twice the speed. The KN series provides local console and remote over IP access for users to monitor and access their entire data center over a network. In addition, it offers out-of-band access with external modem support for BIOS-level troubleshooting when the network is down.
These KN series of KVM over IP Switches are differentiated according to the number of buses they support and the number of KVM ports they provide – as shown below:
Model |
Bus Support |
KVM Ports |
|
|
|
KN2116VA |
1 Local; 2 Remote; 1U |
16 |
KN4116VA |
1 Local; 4 Remote; 1U |
16 |
|
|
|
KN2124VA |
1 Local; 2 Remote; 1U |
24 |
|
|
|
KN4124VA |
1 Local; 4 Remote; 1U |
24 |
|
|
|
KN1132V |
1 Local; 1 Remote; 1U |
32 |
|
|
|
KN2132VA |
1 Local; 2 Remote; 1U |
32 |
|
|
|
KN4132VA |
1 Local; 4 Remote; 1U |
32 |
|
|
|
KN8132V |
1 Local; 8 Remote; 1U |
32 |
|
|
|
KN2140VA |
1 Local; 2 Remote; 1U |
40 |
|
|
|
KN4140VA |
1 Local; 4 Remote; 1U |
40 |
|
|
|
KN4164V |
1 Local; 4 Remote; 2U |
64 |
|
|
|
KN8164V |
1 Local; 8 Remote; 2U |
64 |
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KVM over IP User Manual
Each bus permits a separate user session so that up to 2 (1 Local; 1 Remote), 3 (1 Local; 2 Remote), 5 (1 Local; 4 Remote), or 9 (1 Local; 8 Remote) concurrent independent connections to the attached servers can take place. The diagram on the next page shows how the KN8164V switches can be connected and accessed via 1 local and 8 remote sessions.
Remote Remote
|
|
Local |
Remote |
KN8164V |
Remote |
|
||
TCP/IP |
|
TCP/IP |
Remote |
|
Remote |
|
|
1 - 64 |
Remote |
|
Remote |
Since the switches use TCP/IP for their communications protocol, they can be accessed via their IP addresses from anywhere on the LAN, WAN, or Internet
– whether the connecting computer is located down the hall, down the street, or half-way around the world. Remote operators can log in via their browser or make use of stand-alone Windows or Java GUI applications. Java allows the switches to work with JRE (Java Runtime Environment) enabled operating systems – ensuring multi-platform operability.
The client software allows operators to exchange keyboard, video and mouse signals with the servers attached to the switches just as if they were present locally and working on the equipment directly.
Up to 32 users can share the switch’s buses. A Message Board feature allows them to communicate with each other to facilitate port sharing.
Administrators can handle a multitude of maintenance tasks with ease – from installing and running GUI applications, to BIOS level troubleshooting, routine monitoring, concurrent maintenance, system administration, rebooting and even pre-boot functions.
Local console operation is easily accomplished by entering hotkey combinations from the keyboard with a full screen GUI display.
Monitoring the installation’s activities couldn’t be easier. A convenient Auto Scan feature permits automatic switching from port to port at user-specified
2
Chapter 1. Introduction
intervals, while the Panel Array Mode can display the video output of up to 64 servers at the same time.
The switches feature RJ-45 connectors allowing them to use CAT 5e cable to link to the servers. This space-saving innovation means that a full 16/24/32/40port switch can be conveniently installed in a 1U system rack or a 64-port switch in a 2U system rack, and the installation can take advantage of the internal network wiring built into most modern commercial buildings.
Setup is fast and easy – plugging cables into their appropriate ports is all that is entailed. Because the switch intercepts keyboard input directly, there is no need to get involved in complex software installation routines, or to be concerned with incompatibility problems.
Since the firmware is upgradeable over the network, you can stay current with the latest functionality improvements simply by downloading firmware updates from our website as they become available.
With its powerful security features, the KVM over IP switch provides the fastest, most reliable, most cost-effective way to remotely access and manage widely distributed multiple server installations.
KVM over IP switches have an Adapter ID function that stores port information like the adapter ID, OS, keyboard language, adapter name, operation modes and more, so that when you move a KVM Adapter Cable from one port to another, the switch recognizes the same adapter cable at the new location. Also, for greater ease of use when moving the adapter cable to another switch, the adapter ID, OS, keyboard language, adapter name, and operation modes of the port stay with the adapter.
This KN series of KVM over IP switches support advanced virtual media functions that allow higher transmission speed and mapping of USB DVD/CD/ hard drives and other storage media directly to a server. Virtual media support allows you to conduct file transfers, install applications and OS patches and perform diagnostics remotely. You can upgrade your entire installation from a single remote console located anywhere in the world.
Each model in this series offers dual power supplies so that if one of the power supplies fails, the second power supply automatically takes over. In addition to supporting dual power, they guard against power failure from your server room outlets. If your server room has more than one power source, connecting the power supplies to different power sources is a wise choice. If one of the server room power supplies loses power, the switch will automatically adjust the power it draws from the second source to keep functioning.
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KVM over IP User Manual
The KN2116VA / KN4116VA / KN2124VA / KN4124VA / KN1132V / KN2132VA / KN4132VA / KN8132V / KN2140VA / KN4140VA / KN4164V / KN8164V models support temperature sensors that can control internal fans. The sensors regulate the fans so that they run at optimum speed depending on the server room temperature – throttling down when necessary, to use energy more efficiently and prolong the life of both the fans and the switch.
These models of KN series KVM over IP switches are also audio enabled. Microphone and speakers are supported on the Local Console for the servers; speakers are supported on the remote users’ computers.
The KN Series can be integrated into ATEN’s CC2000 Management Software. CC2000 puts administrators in complete control of remote data centers and branch offices no matter where they are in the world – allowing them to remotely monitor and control all devices on a network (refer to ATEN’s website to get more information on CC2000).
The KN series is compatible with ATEN’s KVM over IP Console Station, the KA82 series. The KA82 series is a hardware-based, standalone console solution that can centrally manage multiple KN devices. It is especially suitable for environments where a PC is not allowed (refer to ATEN’s website to get more information on the KVM over IP Console Station).
To help you manage and control an entire data center, ATEN KVM over IP switches support blade servers and chassis. With powerful features such as Power Association – KVM ports can be associated with ATEN PDU power outlets for power management of servers from the KVM over IP switches’ user interface.
The KN series now also supports web-friendly KVM-over-IP access with its Web Client Viewer functionality. Being fully compatible with major web browsers, the Web Client Viewer runs directly off the browser without Java or browser plug-in installation. Like the Java or Windows plug-in counterparts, the Web Client Viewer allows users to remotely access all the servers and PCs connected to the KN series, but benefiting from a more simultaneous, directaccess option for management and operation.
For added convenience to management, an iPad application – PadClient, is also available. It has an intuitive interface that makes real-time access and control of the servers/computers simple and mobile. Refer to ATEN’s website to get more information on PadClient.
4
Chapter 1. Introduction
High port density – RJ-45 connectors and Cat 5e/6 cable connect up to 16ports (KN2116VA / KN4116VA), 24-ports (KN2124VA / KN4124VA), 32-ports (KN1132V / KN2132VA / KN4132VA / KN8132V), and 40-ports (KN2140VA / KN4140VA) in a 1U housing; or 64-ports (KN4164V / KN8164V) in a 2U housing
Laptop USB Console (LUC) – A dedicated USB port directly connects to a laptop for easy console operation
One/two/four/eight separate buses for remote KVM over IP access
Two 10/100/1000 Mbps NICs for redundant LAN or two IP operation
Blade server support
Supports PS/2, USB, Sun Legacy (13W3) and serial (RS-232) connectivity
Local console provides USB keyboard and mouse support
Supports multiplatform server environments: Windows, Mac, Sun, Linux and VT100 based serial devices
Audio enabled
Dual Power Supply
High video resolution – up to 1920 x 1200 @ 60Hz with 24-bit color depth at the switch’s local console and on remote session displays
Monitor and control up to 64 computers on a single level, or control up to 512 computers in a cascade*
* Cascade-compatible KVM Switches include the following: CS1308, CS1316, CS9134, CS9138, KH1508A, KH1516A and KH1532A.
Centralized control by the CM1164A or CM1284 for up to 4 KN Series on a complete two stage installation*
*Firmware version V2.8.272 is required to be updated on the KVM over IP Switches to be compatible with the CM1164A and CM1284.
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KVM over IP User Manual
Supports 64 user accounts and up to 32 users can be logged in at the same time for control and management
Green IT Fan – auto-fan-speed adjustment responding to temperature
Event logging and Windows-based Log Server support
Critical system event notification via SMTP email; SNMP trap and Syslog support
Customizable events notification
Firmware upgradeable
Out-of-Band Access-Modem dial-in/dial-out/dial-back support
Adapter ID Function: Stores port information allowing administrators to relocate the servers to different ports, without having to re-configure the adapters and switches
Port Share Mode allows multiple users to gain access to a server simultaneously
Supports integration into ATEN CC2000 Centralized Management Software and CCVSR Video Session Recording Software
Supports ATEN KVM over IP Console Station (KA8270 / KA8280 / KA8278 / KA8288)
Power Association enables the switch’s KVM ports to be associated with ATEN PDUs power outlets for remote power management
IPv6 capable
Supports PadClient application on an iPad for mobile management/control
ATEN Exclusive Panel ArrayTM Mode – monitors all ports in a grid display (both local and remote screens)
Local Console, browser-based, and AP GUIs offer a unified Multilanguage interface to minimize the user training time and increase productivity
Multiplatform client support (Windows, Mac OS X, Linux, Sun)
Multi-browser support: Internet Explorer, Chrome, Firefox, Safari, Opera, Mozilla, Netscape
Browser-based GUI in pure Web technology – allows administrators to perform administrative tasks without pre-installed software (e.g. Java)
6
Chapter 1. Introduction
Supports web-friendly KVM-over-IP access with Web Client Viewer – users can remotely access all the connected servers and PCs directly off web-browsers without Java or browser plug-in installation
Users can launch multiple virtual remote desktop sessions to control multiple servers during the same login
Full-screen or sizable and scalable Virtual Remote Desktop
Keyboard/Mouse Broadcast – keyboard and mouse signals can be duplicated across all servers simultaneously
Video syncing with the local console – local console monitor’s EDID information stored on the KVM Adapter Cables for display resolution optimization
Remote Authentication Support: RADIUS, LDAP, LDAPS, and MS Active Directory
Supports TLS 1.2 encryption and RSA certificates (encryption key up to 4096 bit) for secured browser logins
Flexible encryption design allows users to choose any combination of 56bit DES, 168-bit 3DES, 256-bit AES, 128-bit RC4, or Random for independent KB/Mouse, video, and virtual media data encryption
Support for IP/MAC filtering
Configurable user and group permissions for server access and control
Automated CSR creation utility and third-party CA certificate authentication
Virtual media enables remote file transfers, OS patching, software installations and diagnostic testing
Virtual Media Auto Mounting – drag and drop storage locations (drives, folders, removable disks and ISO files) through the remote session window to mount media
Works with USB enabled servers at operating system and BIOS level
Supports DVD/CD drives, USB mass storage devices, PC hard drives and ISO images
Supports Smart Card Readers on computers connected with KA7166, KA7168, KA7169, KA7177, KA7188, or KA7189 Adapter Cables
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KVM over IP User Manual
Video quality such as monochrome color depth, threshold and noise settings, bandwidth increment/reduction can be adjusted for optimizing data transfer speed
Full screen video display or scalable video display
Message Board for communication among remote users
Mouse DynaSync-automatically synchronizes the local and remote mouse movements
Exit Macros support
On-screen keyboard with multilanguage support
BIOS-level access for trouble shooting
High grade security – supports FIPS 140-2 level 1 security standards
Extreme virtual media speed – 2 x faster virtual media transmission speed
Advanced FPGA graphics processor – with an Full HD resolutions of 1920 x 1200
8
Chapter 1. Introduction
Remote user computers (also referred to as client computers) are the ones the users log in to the switch with from remote locations over the Internet (see Terminology, page vii). The following equipment must be installed on these computers:
For best results, we recommend computers with at least a P III 1 GHz processor, with their screen resolution set to 1024 x 768.
IE8 or above web browser.
Browsers must support TLS 1.2 encryption.
For best results, a network transfer speed of at least 512kbps is recommended.
For the browser-based WinClient ActiveX Viewer, DirectX 8 must be present, and at least 150MB of memory must be available after installation.
For the browser-based Java Client Viewer the latest version of the Java Runtime Environment (JRE) must be installed, and at least 205MB of memory must be available after installation.
For the Windows Client AP, DirectX 8 must be present, and at least 90MB of memory must be available after installation.
For the Java Client AP, the latest version of the Java Runtime Environment (JRE) must be installed, and at least 145MB of memory must be available after installation.
For the Log Server, you must have the Microsoft Jet OLEDB 4.0 or higher driver installed.
Servers are the computers connected to the switch via KVM Adapter Cables (see Terminology, page vii). The following equipment must be installed on these servers:
A VGA, SVGA or multisync port.
For USB KVM Adapter Cable Connections: a Type A USB port and USB host controller.
For PS/2 KVM Adapter Cable Connections: 6-pin Mini-DIN keyboard and mouse ports.
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KVM over IP User Manual
Cat 5e (or higher) cable is required to connect the KVM over IP switch to the KVM Adapter Cables (see page 27).
The following KVM Adapter Cables are required for use with the KVM over IP switch:
Function |
Module |
|
|
Connect to devices with PS/2 ports |
KA7120 |
|
|
Connect to devices with USB ports |
KA7170 |
(All platforms – PC, Mac, Sun) |
|
|
|
Connect to Sun Legacy Computers |
KA7130 |
|
|
Connect to serial based devices |
KA7140 |
|
|
For USB computers – DVI output, Virtual |
KA7166 |
Media and Smart Card Reader support |
|
|
|
For USB computers – HDMI output, Virtual |
KA7168 |
Media and Smart Card Reader support |
|
|
|
For USB computers – DisplayPort output, |
KA7169 |
Virtual Media and Smart Card Reader support |
|
|
|
Connect to devices with USB ports and virtual |
KA7175 |
media support |
|
|
|
Connect to devices with USB ports, virtual |
KA7176 |
media and audio support |
|
|
|
Connect to devices with USB ports, with virtual |
KA7177 |
media, smart card reader support |
|
|
|
For USB computers – VGA output, Virtual |
KA7178 |
Media, audio and dual output support |
|
|
|
For USB computers – HDMI output, Virtual |
KA7188 |
Media, Smart Card Reader, and audio support |
|
|
|
For USB computers – DisplayPort output, |
KA7189 |
Virtual Media, Smart Card Reader, and audio |
|
support |
|
|
|
Note: If you use Adapter Cables purchased prior to your switch purchase, you may have to upgrade the Adapter’s firmware. (see page 214).
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Chapter 1. Introduction
Supported operating systems for remote user computers include Windows 2000 or later, and those capable of running the Java Runtime Environment (JRE) 6, Update 3, or higher (Linux, Mac, Sun, etc.).
Supported operating systems for the servers connected to the switch’s ports are shown in the table, below:
|
OS |
Version |
|
|
|
|
|
Windows |
|
2000 or later |
|
|
|
|
|
Linux |
RedHat |
7.1 or later |
|
|
|
|
|
|
Fedora |
Core 2 or later |
|
|
|
|
|
|
SuSE |
9.0 or later |
|
|
|
|
|
|
Mandriva (Mandrake) |
9.0 or later |
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UNIX |
AIX |
4.3 or later |
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FreeBSD |
4.2 or later |
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Sun |
Solaris 8 or later |
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Novell |
Netware |
5.0 or later |
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Mac |
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OS 9 or later* |
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DOS |
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6.2 or later |
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Supported browsers for users that log into the KVM over IP switch include the following:
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Browser |
Version |
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IE |
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8 or later |
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Chrome |
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8.0 or later |
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Firefox |
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Windows |
3.5 or later |
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Linux |
3.0 or later |
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Safari |
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Windows |
4.0 or later |
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Mac |
3.1 or later |
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Opera |
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10.0 or later |
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* See Mac Systems, page 272, for further information.
11
KVM over IP User Manual
1 |
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5|5y5~5{5P5a 555b
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4 |
5 |
6 |
7 |
8 |
12
Chapter 1. Introduction
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1 |
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2 |
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4 |
5 |
6 |
7 |
8 |
13
KVM over IP User Manual
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No. |
Component |
Description |
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1 |
Power LED |
Lights BLUE when the unit is powered on and indicates which |
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of the two power sources are available. |
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2 |
Port LEDs |
The Port LEDs provide status information about their |
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corresponding KVM Ports. |
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GREEN: The computer attached to the port is Online. |
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RED: The computer attached to the port is Selected (has |
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KVM focus). |
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ORANGE: The computer attached to the port is Online and |
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Selected. |
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The LEDs are steady under normal conditions. A LED will flash |
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at half-second intervals, however, when its corresponding port |
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is accessed under Auto Scan Mode or Skip Mode (see |
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pages 230 and 231). |
3 |
LAN LEDs |
Primary and Secondary 10/100/1000 Mbps LAN LEDs. |
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RED: 10 Mbps |
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ORANGE: 100 Mbps |
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GREEN: 1000 Mbps |
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Flashes to indicate that the switch is being accessed over |
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the Net. |
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4 |
Laptop USB |
A dedicated USB port for directly connecting a laptop to the |
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Console Port |
switch for easy console operation. |
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5 |
USB Ports |
A USB keyboard and mouse can plug in here. This can either |
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be in place of, or in addition to, plugging a keyboard and mouse |
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into the ports on the rear panel. This port can also be used to |
connect USB storage peripherals (CD/DVD, HD, flash drives, etc.) on V Series switches.
6Reset Switch Note: This switch is recessed and must be pushed with a small
object, such as the end of a paper clip, or a ballpoint pen.
Pressing and releasing this switch when the unit is running performs a system reset.
Pressing and holding this switch in for more than three seconds when the unit is running resets its configuration to the factory default settings.
Note: This does not clear User Account information. See Clear Login Information, page 300, for information on clearing user account information.
Pressing and holding this switch while powering on the
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switch returns the unit to its factory default firmware level, |
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rather than the firmware version that the switch has been |
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upgraded to. This allows you to recover from a failed |
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firmware upgrade and gives you the opportunity to try |
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upgrading the firmware again. |
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Note: This operation should only be performed in the event |
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of a firmware upgrade failure that results in the device |
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becoming inoperable. |
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7 |
Audio Ports |
Speakers and microphone plug in here. |
14