ATEN KN1116v, KN1108v User Manual

KVM Over the NET™

KN1108v / KN1116v

User Manual

www.aten.com

KVM Over the NET™ User Manual

FCC, CE Information

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

CE Warning: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

RoHS

This product is RoHS compliant.

SJ/T 11364-2006

The following contains information that relates to China.

KVM Over the NET™ User Manual

 There is a risk of explosion if the battery is replaced with an

incorrect type. Dispose of used batteries according to the relevant instructions.

User Information

Online Registration

Be sure to register your product at our online support center:

International http://eservice.aten.com

Telephone Support

For telephone support, call this number:

International 886-2-8692-6959

China 86-10-5255-0110

Japan 81-3-5615-5811

Korea 82-2-467-6789

North America 1-888-999-ATEN ext 4988

United Kingdom 44-8-4481-58923

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

Battery Safety Notice

iii

KVM Over the NET™ User Manual

F/W Version: v1.0.073

Manual Date: 2013-10-29

All other brand names and trademarks are the registered property of their respective owners.

Package Contents

The KVM Over the NET™ switch package consists of:

1 KN1108v / KN1116v KVM Over the NET™ switch

5 SA0142 Serial Adapters (RJ45-F to DB9-M; DTE to DCE)

2Power Cords

1 Rack Mount Kit

1 Foot Pad Set (4 pcs.)

1 User Instructions*

Check to make sure that all of the components are present and in good order. If anything is missing, or was damaged in shipping, contact your dealer.

Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the switch or to any other devices on the installation.

* Features may have been added since this manual was published. Please visit

our website to download the most up-to-date version of the manual.

KVM Over the NET™ User Manual

Contents

FCC, CE Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Battery Safety Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv

Terminology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Chapter 1.

Introduction

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Ease-to-Use Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Advanced Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Virtual Remote Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

V-Series Exclusive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Remote User Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

KVM Adapter Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

KN1108v Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

KN1116v Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

KN1108v Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

KN1116v Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Chapter 2.

Hardware Setup

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Stacking and Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Stacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Rack Mounting - Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Rack Mounting - Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Single Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Single Stage Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Adapter Cable Connection Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Adapter Cable Connection Diagram cont. . . . . . . . . . . . . . . . . . . . . . .24

KVM Over the NET™ User Manual

Two Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Two Stage Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

The Adapter ID Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Chapter 3.

Super Administrator Setup

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

First Time Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Network Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Changing the Super Administrator Login . . . . . . . . . . . . . . . . . . . . . . 32

Moving On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Chapter 4.

Logging In

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Local Console Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Browser Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Windows Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

The Windows Client AP Connection Screen. . . . . . . . . . . . . . . . . . . . 39

Connecting – Windows Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

The File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Java Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

The Java Client AP Connection Screen . . . . . . . . . . . . . . . . . . . . . . . 43

Connecting – Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Chapter 5.

The User Interface

The Web Browser Main Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Page Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

The Tab Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Laptop USB Console Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

The AP GUI Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

The Local Console GUI Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

The Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

WinClient Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

WinClient Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

User Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

System Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Video Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Gamma Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Button Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Message Display Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Compose Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

User List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

KVM Over the NET™ User Manual

Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Mounting Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Changing Languages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Selecting Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Expanded Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Power Over the Net™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Automatic Mouse Synchronization (DynaSync). . . . . . . . . . . . . . .80

Mac and Linux Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Manual Mouse Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . .81

Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

The Java Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Chapter 6.

Port Access

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

The Sidebar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

The Sidebar Tree Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Sidebar Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Port/Outlet Naming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

KVM Devices and Ports – Connections Page. . . . . . . . . . . . . . . . . . . . . . 92

Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Associated Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

COM Ports – Connections Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

The COM Ports Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Port Property . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Associated Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Accessing the COM Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

PON Devices – Device Monitor Page . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

The Main Panel – PON View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Action Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Outlet Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

The Main Panel – Group View . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Outlet Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Blade Servers – Connections Page . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

The Blade Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Associating Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Main Panel Device View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Main Panel Blade View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Unassociating Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

vii

KVM Over the NET™ User Manual

History. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Adding a Favorite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Modifying a Favorite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Device Level Browser GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . 114

Port Level Browser GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Device Level AP GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Port Level AP GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Saving Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Port Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Port Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Associated Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Chapter 7.

User Management

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Adding Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Modifying User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Deleting User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Creating Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Modifying Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Deleting Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Users and Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Assigning Users to a Group From the User’s Notebook . . . . . . . . . . 137

Removing Users From a Group From the User’s Notebook . . . . . . . 138

Assigning Users to a Group From the Group’s Notebook. . . . . . . . . 139

Removing Users From a Group From the Group’s Notebook. . . . . . 140

Device Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Assigning Device Permissions From the User’s Notebook . . . . . . . . 141

Filters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Assigning Device Permissions From the Groups’ Notebook. . . . . . . 144

Chapter 8.

Device Management

KVM Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Operating Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Service Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

viii

KVM Over the NET™ User Manual

NIC Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

Network Transfer Rate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Finishing Up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Event Destination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

CC Management Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

OOBC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Enable Dial Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Enable Dial Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

Filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Account Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167

Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168

Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Certificate Signing Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173

Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Network Time Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174

PON Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Outlet Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Blade Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Blade Server Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178

Adding a Blade Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178

Modifying / Deleting a Blade Server . . . . . . . . . . . . . . . . . . . . . . . . .179

Web Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Chapter 9.

Log

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Log Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181

Log Notification Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Chapter 10.

Maintenance

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Main Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185

Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186

Upgrade Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187

KVM Over the NET™ User Manual

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Upgrade Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Adapter Firmware Info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Display Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Update Adapter Display Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Adapter Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Backup/Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Ping Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

System Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Clear Port Names:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Restore Default Values: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Reset on exit: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Chapter 11.

Download

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Chapter 12.

Port Operation

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Connecting to a Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

The Port Toolbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

The Toolbar Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Toolbar Hotkey Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Auto Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Skip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Recalling the Port Access Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

GUI Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Panel Array Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Multiuser Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Users and Buses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Chapter 13.

The Log Server

Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Search: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Maintenance:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

KVM Over the NET™ User Manual

The List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

The Event Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .216

Appendix

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Stacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221

North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Specifications (English). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222

Technische Daten (Deutsch). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

General Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226

Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Web Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230

The WinClient ActiveX Viewer and the WinClient AP . . . . . . . . . . . . 231

The Java Applet and Java Client AP. . . . . . . . . . . . . . . . . . . . . . . . . 232

Sun Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233

Mac Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233

Redhat Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234

Panel -Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

IP Address Determination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

The Local Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

IPv6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Link Local IPv6 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .239

IPv6 Stateless Autoconfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . .240

Port Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242

Mac Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242

Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243

PPP Modem Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244

Connection Setup Example (Windows XP) . . . . . . . . . . . . . . . . . . . .245

Internal Serial Interface Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . .246

Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247

Switch Level Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Port Level Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248

Additional Mouse Synchronization Procedures. . . . . . . . . . . . . . . . . . . . 249

Windows:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Sun / Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

Additional Video Resolution Procedures. . . . . . . . . . . . . . . . . . . . . . . . .251

Trusted Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Installing the Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .253

KVM Over the NET™ User Manual

Certificate Trusted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

Mismatch Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Importing the Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Clear Login Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Serial Adapter Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Supported KVM Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

Supported Power Over the Net™ Units . . . . . . . . . . . . . . . . . . . . . . . . . 259

Virtual Media Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

WinClient ActiveX Viewer / WinClient AP . . . . . . . . . . . . . . . . . . . . . 260

Java Applet Viewer / Java Client AP. . . . . . . . . . . . . . . . . . . . . . . . . 260

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

xii

KVM Over the NET™ User Manual

About This Manual

This User Manual is provided to help you get the most from your KVM Over the NET™ switch system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

Chapter 1, Introduction, introduces you to the KVM Over the NET™ switch. Its purpose, features and benefits are presented, and its front and back panel components are described.

Chapter 2, Hardware Setup, provides step-by-step instructions for setting up your installation, and explains some basic operation procedures.

Chapter 3, Super Administrator Setup, explains the procedures that the super administrator employs to set up the KVM Over the NET™ network environment, and change the default username and password.

Chapter 4, Logging In, describes how to log in to the KVM Over the NET™ switch with each of the available access methods: from a local console; an internet browser; a stand-alone Windows application (AP) program; and a stand-alone Java application (AP) program.

Chapter 5, The User Interface, describes the layout and explains the components of the KVM Over the NET™ switch user interface.

Chapter 6, Port Access, describes the Port Access page and how to configure the options it provides regarding port and power outlet manipulation.

Chapter 7, User Management, shows super administrators and administrators how to create, modify, and delete users and groups, and assign attributes to them.

Chapter 8, Device Management, shows super administrators how to configure and control overall KVM Over the NET™ switch operations.

Chapter 9, Log, explains how to use the log file utility to view events that take place on the KVM Over the NET™ switch.

Chapter 10, Maintenance, explains how to upgrade the KVM Over the NET™ switch firmware, as well as the firmware of the KVM Adapter Cables used to connect its ports to the installed devices.

Chapter 11, Download, describes how to download stand-alone AP versions of the Win Client, the Java Client, the Log Server, and Power Over the Net (PON) programs.

xiii

KVM Over the NET™ User Manual

Chapter 12, Port Operation, provides detailed information on accessing and operating the devices connected to the KVM Over the NET™ switch’s ports.

Chapter 13, The Log Server, explains how to install and configure the Log Server.

An Appendix, at the end of the manual provides technical and troubleshooting information.

Conventions

This manual uses the following conventions:

Monospaced Indicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means

1. Numbered lists represent procedures with sequential steps.

♦ Bullet lists provide information, but do not involve sequential

→ Indicates selecting the option (on a menu or dialog box, for

to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

steps.

example), that comes next. For example, Start to open the Start menu, and then select Run.

Indicates critical information.

→ Run means

xiv

KVM Over the NET™ User Manual

Terminology

Throughout the manual we make reference to the terms Local and Remote in regard to the operators and equipment deployed in a KVM Over the NET™ switch installation. Depending on the point of view, users and servers can be considered Local under some circumstances, and Remote under others:

 Switch’s Point of View

 Remote users – We refer to a user as a Remote user when we think of

him as someone who logs into the switch over the net from a location

that is remote from the switch.  Local Console – The keyboard mouse and monitor connected directly

to the switch.

 Servers – The servers attached to the switch via KVM Adapter Cables.

 User’s Point of View

 Local client users – We refer to a user as a Local client user when we

think of him as sitting at his computer performing operations on the

servers connected to the switch that is remote from him.  Remote servers – We refer to the servers as Remote servers when we

think of them from the Local Client User’s point of view – since,

although they are locally attached to the switch, they are remote from

him.

When we describe the overall system architecture we are usually speaking from the switch’s point of view – in which case the users are considered remote. When we speak about operations users perform via the browser, viewers, and AP programs over the net, we are usually speaking from the user’s point of view – in which case the switch and the servers connected to it are considered remote.

Product Information

For information about all ALTUSEN products and how they can help you connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and telephone numbers:

International http://www.aten.com

North America http://www.aten-usa.com

Chapter 1

Introduction

Overview

The KN1108v / KN1116v is an IP-based KVM control unit, with dual IP / dual power functionality, serial console access, and Virtual Media support, that allows both local and remote operators to monitor and access multiple servers from a single console.

Since the KN1108v / KN1116v uses TCP/IP for its communications protocol, it can be accessed via their IP addresses from anywhere on the LAN, WAN, or Internet – whether the connecting computer is located down the hall, down the street, or half-way around the world. Remote operators can log in via their browser or make use of stand-alone Windows or Java GUI applications. Java allows the switches to work with JRE (Java Runtime Environment) enabled operating systems – ensuring multi-platform operability.

The client software allows operators to exchange keyboard, video and mouse signals with the servers attached to the switches just as if they were present locally and working on the equipment directly. Up to 32 users can share the switch’s buses. A Message Board feature allows them to communicate with each other to facilitate port sharing.

Administrators can handle a multitude of maintenance tasks with ease – from installing and running GUI applications, to BIOS level troubleshooting, routine monitoring, concurrent maintenance, system administration, rebooting and even pre-booting functions.

In addition to TCP/IP connectivity, the KN1108v / KN1116v provides console ports for a locally attached USB or PS/2 console, serial console, and a Laptop USB console (LUC) – allowing access and control from the data center as well as over the Net. Local console operation is easily accomplished either by entering hotkey combinations from the keyboard with a full screen GUI display.

Monitoring the installation’s activities couldn’t be easier. A convenient Auto Scan feature permits automatic switching from port to port at user-specified intervals, while the Panel Array Mode can display the video output of multiple servers at the same time.

The switches feature RJ-45 connectors allowing them to use CAT 5e cable to link to the servers. This space-saving innovation means that a full 8 or 16 port

Chapter 1. Introduction

switch can be conveniently installed in a 1U system rack, and the installation can take advantage of the internal network wiring built into most modern commercial buildings.

Setup is fast and easy; plugging cables into their appropriate ports is all that is entailed. Because the switch intercepts keyboard input directly, there is no need to get involved in complex software installation routines, or to be concerned with incompatibility problems.

Since the firmware is upgradeable over the Net, you can stay current with the latest functionality improvements simply by downloading firmware updates from our website as they become available.

With its powerful security features, the KVM Over the NET™ switch provides the fastest, most reliable, most cost effective way to remotely access and manage widely distributed multiple server installations.

The KN1108v / KN1116v switches have an Adapter ID function that stores port information like the adapter ID, OS, keyboard language, adapter name, operation modes and more, so that when you move a KVM Adapter Cable from one port to another, the switch recognizes the same adapter cable at the new location. Also, for greater ease of use when moving the adapter cable to another switch, the adapter ID, OS, keyboard language, adapter name, and operation modes of the port stay with the adapter.

The KN1108v / KN1116v switches also support advanced virtual media functions, such as mapping USB DVD/CD/hard drives; and other storage media to a server. Virtual media support allows you to conduct file transfers, installs applications and OS patches, and perform diagnostics remotely. You can upgrade your entire installation from a single remote console located anywhere in the world.

In addition, the KN1108v / KN1116v offers dual IP and dual power supplies so that if one of the IP or power supplies fails, the second automatically takes over. In addition to supporting dual power, the KN1108v / KN1116v guards against power failure from your server room outlets. If your server room has more than one power source, connecting the KN1108v / KN1116v power supplies to different power sources is a wise choice. If one of the server room power supplies loses power, the KN1108v / KN1116v will automatically adjust the power it draws from the second source to keep functioning.

The KN1108v / KN1116v models are also audio enabled. Microphone and speakers are supported on the Local Console for the servers; speakers are supported on the remote users’ computers.

KVM Over the NET™ User Manual

Features

Hardware

 High port density – RJ-45 connectors for up to 8/16 ports in a 1U housing  One bus for remote KVM over IP access  Two 10/100/1000 Mbps NICs for redundant LAN or dual IP operation  Dual power supplies provide backup, redundancy and reliability  Supports PS/2, USB, Sun Legacy (13W3), serial (RS-232) connectivity  Blade server support  Local console provides PS/2 and USB keyboard and mouse support  Supports multiplatform server environments: Windows, Mac, Sun, Linux

and VT100 based serial devices

 High video resolution –up to 1600 x 1200 @ 60Hz (40m with KA7xxx

Adapter Cable) / 1920 x 1200* @ 60Hz (30m) for local and remote sessions

Note: 1920 x 1200 (Reduced blanking) only supported by KA7166,

KA7168, KA7169, KA7177, KA7175, and KA7176.

 Monitor and control up to 16 servers on a single level, or control up to 256

servers in a two-level cascade.

Management

 Up to 64 user accounts – up to 32 users simultaneously share the control  End session feature – administrators can terminate running sessions  Event logging and Windows-based Log Server support  Critical system event notification via SMTP email; SNMP trap; and

Syslog auditing

 Firmware upgradeable  Modem out of band Dial In / Dial Out / Dial Back support  Third party serial access  Adapter ID  Port Share Mode allows multiple users to gain access to a server

simultaneously

 Integration with ALTUSEN CC2000 Management software

Chapter 1. Introduction

 Power Over the NET™ integration for remote power control, plus support

for 3rd party power distribution units (PDUs)

Ease-to-Use Interface

 Local Console, Browser, and AP GUIs offer a unified multilanguage

interface to minimize user training time and increase productivity

 Multiplatform client support (Windows, Mac OS X, Linux, Sun)  Multibrowser support (IE, Mozilla, Firefox, Safari, Opera, Netscape)  Browser-based UI in pure Web technology allows administrators to

perform administrative tasks without the need for Java to be pre-installed

 User can launch multiple Virtual Remote Desktops to control multiple

connected servers from the same login session

 Magic Panel  Full-screen or sizable and scalable Virtual Remote Desktop  Panel Array Mode  Keyboard/Mouse broadcast – user keyboard and mouse input can be

duplicated on all the attached servers.

Advanced Security

 Remote authentication support: RADIUS, LDAP, LDAPS, and MS Active

Virtual Media

 Virtual media enables file applications, OS patching, software installation

and diagnostic testing

 Works with USB enabled servers at the operating system and BIOS level  Supports DVD/CD drives, USB mass storage devices, PC hard drives and

ISO images

Virtual Remote Desktop

 Video quality and video tolerance can be adjusted to optimize data transfer

speed; monochrome color depth setting, threshold and noise settings for compression of the data bandwidth in low bandwidth situations

 Full screen or scalable video display  Message Board for communication among remote users  Mouse DynaSync™  Keyboard pass through support  Exit Macros support  On-screen keyboard with multilanguage support  BIOS-level access

V-Series Exclusive

Features found only with the V-Series KVM Over the NET™ switches include the following:

 Audio – a microphone and speakers are supported on the Local Console;

speakers (only) are supported on the remote user computers.

 Dual power supply support – Log and UI reflect the power status  Virtual Media support

Chapter 1. Introduction

System Requirements

Remote User Computers

Remote user computers (also referred to as client computers) are the ones the users log into the switch with from remote locations over the internet (see Terminology, page xv). The following equipment must be installed on these computers:

 For best results we recommend computers with at least a P 4 2 GHz

processor, with their screen resolution set to 1024 x 768.

 Browsers must support 128 bit SSL encryption.  For the Log Server, you must have the Microsoft Jet OLEDB 4.0 or higher

driver installed.

Servers

Servers are the computers connected to the switch via KVM Adapter Cables (see Terminology, page xv). The following equipment must be installed on these servers:

 A VGA, SVGA or multisync port  For USB KVM Adapter Cable Connections: a Type A USB port and USB

host controller

 For PS/2 KVM Adapter Cable Connections: 6-pin Mini-DIN keyboard

and mouse ports

KVM Over the NET™ User Manual

KVM Adapter Cables

 Cat 5e (or higher) cable is required to connect the KN1108v / KN1116v to

the KVM Adapter Cables (see page 19).

 The following KVM Adapter Cables are required for use with the

KN1108v / KN1116v:

Function Module

Connect to devices with PS/2 ports KA9120 / KA7120

Connect to devices with USB ports (All platforms – PC, Mac, Sun)

Connect to Sun Legacy Computers KA9130 / KA7130

Connect to serial based devices KA9140 / KA7140*

Connect to devices with USB ports and virtual media support

Connect to devices with USB ports, virtual media and audio support

Connect to devices with USB ports, virtual media and smart card reader support.

KA9170 / KA7170

KA7175

KA7176

KA7166 / KA7168 / KA7169 /

KA7177

* KA7140 not currently supported.

Chapter 1. Introduction

Operating Systems

 Supported operating systems for remote user computers include Windows

2000 and higher, and those capable of running the Java Runtime Environment (JRE) 6, Update 3, or higher (Linux, Mac, Sun, etc.).

 Supported operating systems for the servers connected to the switch’s

ports are shown in the table, below:

OS Versi on

Windows 2000 and higher

Linux RedHat 7.1 and higher

Fedora Core 2 and higher

SuSE 9.0 and higher

Mandriva (Mandrake) 9.0 and higher

UNIX AIX 4.3 and higher

FreeBSD 4.2 and higher

Sun Solaris 8 and higher

Novell Netware 5.0 and higher

Mac OS 9 and higher*

DOS 6.2 and higher

Browsers

Supported browsers for users that log into the KN1108v / KN1116v include the following:

Browser Versi on

IE 6 and higher

Chrome 8.0 and higher

Firefox Windows 3.5 and higher

Linux 3.0 and higher

Safari Windows 4.0 and higher

Mac 3.1 and higher

Opera 10.0 and higher

Mozilla Windows 1.7 and higher

SUN 1.7 and higher

Netscape 9.0 and higher

* See Mac Systems, page 233, for further information.

KVM Over the NET™ User Manual

1 3

Components

KN1108v Front View

KN1116v Front View

Chapter 1. Introduction

No. Component Description

1 Power LED Lights when the unit is powered up and ready to operate.

2 Port LEDs The Port LEDs provide status information about their

corresponding KVM Ports.

 GREEN: The computer attached to the port is On Line.  RED: The computer attached to the port is Selected (has KVM focus).  GREEN + RED (ORANGE): The computer attached to the port is On

Line and Selected.

The LEDs are steady under normal conditions. A LED will flash at half second intervals, however, when its corresponding port is accessed under Auto Scan Mode or Skip Mode.

3 LAN LEDs Primary and Secondary 10/100/1000 Mbps LAN LEDs.

 RED: 10 Mbps  RED + GREEN (ORANGE): 100 Mbps  GREEN: 1000 Mbps  Flashes to indicate that the switch is being accessed over the Net.

4 Laptop USB

Console Port

5 USB Ports A USB keyboard and mouse can plug in here. This can either

6Reset SwitchNote: This switch is recessed and must be pushed with a small

This mini-USB port allows a laptop to be connected for local access and control. See Laptop USB Console Login, page 48 for further details.

be in place of, or in addition to, plugging a keyboard and mouse into the ports on the rear panel. This port can also be used to connect USB storage peripherals (CD/DVD, HD, flash drives, etc.) on the V series switches.

object such as the end of a paper clip, or a ballpoint pen.

 Pressing and releasing this switch when the unit is running

performs a system reset.

 Pressing and holding this switch in for more than three

seconds when the unit is running resets its configuration to

the factory default settings.

Note: This does not clear User Account information. See Clear Login

Information, page 257, for information on clearing user

account information.

 Pressing and holding this switch while powering on the

switch returns the unit to its factory default firmware level, rather than the firmware version that the switch has been upgraded to. This allows you to recover from a failed firmware upgrade and gives you the opportunity to try upgrading the firmware again.

Note: This operation should only be performed in the event of a

firmware upgrade failure that results in the device becoming inoperable.

7 Audio Ports Speakers and microphone plug in here.

8 Port Switching

Buttons

 Press PORT DOWN to switch from the current port to the

previous port on the installation.

 Press PORT UP to switch from the current port to the next

port on the installation.

KVM Over the NET™ User Manual

1 2 3 4

8 9 10 11

1 2 5

6 7

1 2 3 4

8 9 10 11

1 2 5

6 7

KN1108v Front View

KN1116v Rear View

Chapter 1. Introduction

No. Component Description

1 Power Sockets The power cables plug in here.

2 Power

Switches

3 PON Port This connector is provided for a Power over the Net™

4 Secondary

Serial Port

5 Secondary LAN

Port

6 Grounding

Terminal

7 Modem Port For dial in connection should the unit be unavailable over

8 Primary Serial

Port

9 Primary LAN

Port

10 Local Console

Port(s)

11 KVM Ports The Cat 5e cables that link the unit to the KVM Adapter

This standard slide switch powers the unit on and off.

(PON) unit which allows servers attached to the KVM Over the NET™ switch to be booted remotely over the net.

See Single Stage Installation, page 19, step 6 for installation details. Contact your dealer for more information regarding PON units.

This port is provided to connect to legacy serial devices via an SA0142 adapter.

The cable that connects the unit to the backup network interface (10/100/1000 Mbps) plugs in here.

The wire used to ground the unit connects here.

the network. See Single Stage Installation, page 19, step 7 for installation details.

This port is provided to connect to legacy serial devices via an SA0142 adapter.

The cable that connects the unit to the primary network interface (10/100/1000 Mbps) plugs in here.

The unit can be accessed via a local console as well as over the Net. The local console devices (keyboard, monitor and mouse), plug in here. Any combination of USB and PS/2 keyboards and mice can be used.

Note: For the KN2124v, KN2140v, KN4124v and the KN4140v units, use the 5-in-1 cable supplied with the package to connect your console devices to the unit.

Cables (which connect to the servers), plug in here.

Chapter 2

1. Important safety information regarding the placement and grounding of this device is provided on page 217 and onwards. Please review it before proceeding.

Make sure that the power to any device that you connect to the installation has been turned off. You m

ust unplug the power cords

Hardware Setup

Overview

For convenience and flexibility that allows mixing the PS/2 and USB interfaces, as well as multiple platforms, the KVM Over the NET™ switch design utilizes KVM Adapter Cables, that serve as intermediaries between the switch and the connected devices (refer to the installation diagram on p. 16).

A separate KVM Adapter Cable is required for each server or device connection. The model numbers of the Adapters are given in the KVM Adapter Cables section, page 7.

Before You Begin

Chapter 2. Hardware Setup

Stacking and Rack Mounting

The KVM Over the NET™ switch can be stacked on the desktop or rack mounted in a variety of ways. The following sections take you through the procedures for each method.

Stacking

The KVM Over the NET™ switch can be placed on any appropriate level surface that can safely support its weight plus the weight of its attached cables. To place the switch, or to stack units if you are daisy-chaining them, remove the backing material from the bottom of the rubber feet that came with your package, and stick them onto the switch’s bottom panel at the corners, as shown in the diagram, below:

Note: To ensure adequate ventilation, allow at least 5.1 cm on each side, and

12.7 cm behind the unit for power cord and cable clearance.

KVM Over the NET™ User Manual

Rack Mounting

The KVM Over the NET™ switch can be mounted in a 19" (1U) rack. The mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack.

Rack Mounting - Front

To mount the unit at the front of the rack, do the following:

1. Remove the two screws at the front of the unit.

Phillips head hex M3 x 6

2. Use the M3 x 8 Phillips head hex screws supplied with the rack mount kit to screw the rack mounting brackets into the front of the unit.

Phillips head hex M3 x 8

+ 246 hidden pages