FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.
Warning: Operation of this equipment in a residential environment could
cause radio interference.
Suggestion: Shielded twisted pair (STP) cables must be used with the unit to
ensure compliance with FCC & CE standards.
Achtung: Der Gebrauch dieses Geräts in Wohnumgebung kann
Funkstörungen verursachen.
KCC Statement
RoHS
This product is RoHS compliant.
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KN1108VA / KN1116VA User Manual
User Information
Online Registration
Be sure to register your product at our online support center:
Internationalhttp://eservice.aten.com
Telephone Support
For telephone support, call this number:
International886-2-8692-6959
China86-400-810-0-810
Japan81-3-5615-5811
Korea82-2-467-6789
North America1-888-999-ATEN ext 4988
1-949-428-1111
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed `as is'.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.
Package Contents
Basic Package
The basic KN1108VA / KN1116VA package consists of:
1 KN1108VA or KN1116VA KVM over IP Switch
2 SA0142 Serial Adapters (RJ45-F to DB9-M; DTE to DCE)
1Power Cord
1 Standard Rack Mounting Kit
1 User Instructions*
Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the switch or to any other
devices on the KN1108VA / KN1116VA installation.
* Changes may have been made to the manual since it was published. Please
visit our Website to check for the most up-to-date version.
This User Manual is provided to help you get the most from your KN1108VA
/ KN1116VA system. It covers all aspects of installation, configuration and
operation. An overview of the information found in the manual is provided
below.
Chapter 1, Introduction, introduces you to the KN1108VA / KN1116VA
System. Its purpose, features and benefits are presented, and its front and back
panel components are described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up your installation, and explains some basic operating procedures.
Chapter 3, Super Administrator Setup, explains the procedures that the
super administrator employs to set up the KVM over IP switch network
environment, and change the default username and password.
Chapter 4, Logging In, describes how to log into the KN1108VA /
KN1116VA via its Graphical User Interface (GUI) with each of the available
access methods: from the local console; an Internet browser; a standalone
Windows application (AP) program; and a standalone Java application (AP)
program.
Chapter 5, The User Interface, describes the layout and explains the
components of the KN1108VA / KN1116VA’s user interface.
Chapter 6, Port Access, describes the Port Access page and how to use it
to configure the options it provides regarding port manipulation.
Chapter 7, User Management, shows administrators how to create,
modify, and delete users, and assign attributes to them.
Chapter 8, Device Management, shows administrators how to configure
and control overall KN1108VA / KN1116VA operations.
Chapter 9, Log, shows how to use the log file utility to view all the events
that take place on the KN1108VA / KN1116VA.
Chapter 10, Maintenance, explains how to upgrade the KN1108VA /
KN1116VA’s firmware, as well as the firmware of the KVM Adapter Cables
used to connect its ports to the installed devices.
Chapter 11, Download, describes how to download standalone AP
versions of the Win Client, the Java Client, the Log Server, and Power Over the
Net (PON) programs.
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KN1108VA / KN1116VA User Manual
Chapter 12, Port Operation, provides detailed information on accessing
and operating the devices connected to the KN1108VA / KN1116VA’s ports.
Chapter 13, The Log Server, explains how to install and configure the
Log Server.
An Appendix at the end of the manual provides technical and
troubleshooting information.
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KN1108VA / KN1116VA User Manual
Conventions
This manual uses the following conventions:
MonospacedIndicates text that you should key in.
[ ]
1.
♦
→
Indicates keys you should press. For example, [Enter] means
to press the Enter key. If keys need to be chorded, they
appear together in the same bracket with a plus sign
between them: [Ctrl+Alt].
Numbered lists represent procedures with sequential steps.
Bullet lists provide information, but do not involve sequential
steps.
Indicates selecting the option (on a menu or dialog box, for
→
example), that comes next. For example, Start
means to open the Start menu, and then select Run.
Indicates critical information.
Run
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KN1108VA / KN1116VA User Manual
Terminology
Throughout the manual we make reference to the terms Local and Remote in
regard to the operators and equipment deployed in a KVM over IP switch
installation. Depending on the point of view, users and servers can be
considered Local under some circumstances, and Remote under others:
Switch’s Point of View
Remote users – We refer to a user as a Remote user when we think of
him as someone who logs into the switch over the net from a location
that is remote from the switch. Local Console – The keyboard mouse and monitor connected directly
to the switch.
Servers – The servers attached to the switch via KVM Adapter Cables.
User’s Point of View
Local client users – We refer to a user as a Local client user when we
think of him as sitting at his computer performing operations on the
servers connected to the switch that is remote from him.
Remote servers – We refer to the servers as Remote servers when we
think of them from the Local Client User’s point of view – since,
although they are locally attached to the switch, they are remote from
him.
When we describe the overall system architecture we are usually speaking
from the switch’s point of view – in which case the users are considered
remote. When we speak about operations users perform via the browser,
viewers, and AP programs over the net, we are usually speaking from the use r’s
point of view – in which case the switch and the servers connected to it are
considered remote.
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
Internationalhttp://www.aten.com
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KN1108VA / KN1116VA User Manual
This Page Intentionally Left Blank
xvi
Chapter 1
Introduction
Overview
The KN1108VA and KN1116VA switches are IP-based KVM control units
that allow both a local and remote operator to monitor and access multiple
servers from a single KVM (keyboard, video, mouse) console. The
KN1108VA / KN1116VA can control up to 8/16 servers, and by cascading
compatible KVM switches, as many as 128/256 servers can be controlled on a
complete two stage installation.
The similarities and differences among the models in the KN1108VA /
KN1116VA series are shown in the following table:
ModelBus SupportPorts
KN1108VA1 Local; 1 Remote; 1U8
KN1116VA1 Local; 1 Remote; 1U16
The KN1108VA / KN1116VA features IP-based connectivity that allows one
local and one remote operator to concurrently monitor and access the
computers on your installation. Because it uses TCP/IP for its communications
protocol, the KN1108VA / KN1116VA can be accessed from any computer on
the LAN, WAN, or Internet – whether that computer is located down the hall,
down the street, or halfway around the world.
Compact, high-density, RJ-45 connectors and CAT 5e/6 cable make for a
compact, efficient, wiring configuration, while the use of PS/2 and USB KVM Adapter Cables to link to the computers, permits any combination of PCs,
Macs, Sun computers, and serial devices to coexist on the installation.
The KN1108VA / KN1116VA provides console ports for a locally attached
USB or PS/2 console and a Laptop USB console (LUC) – allowing access and
control from the data center as well as over the Net. Local console operation is
easily accomplished by entering hotkey combinations from the keyboard with
a full screen GUI display.
Access to any computer connected to the installation from the local console is
easily accomplished by means of a powerful mouse driven graphical OSD (On
Screen Display) menu system. A convenient Auto Scan feature also permits
automatic scanning and monitoring of the activities of all computers running
on the installation one by one.
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KN1108VA / KN1116VA User Manual
Remote operators connect to the KN1108VA / KN1116VA via its IP address
from anywhere on the LAN, WAN, or Internet via their browsers. Once they
successfully log in, they can take control using either the Windows Client or Java Client utility. Inclusion of a Java-based client ensures that the
KN1108VA / KN1116VA is platform independent, and is able to work with
most operating systems.
System administrators can handle a multitude of maintenance tasks smoothly
and efficiently – from installing and running GUI applications, to BIOS level
troubleshooting, routine monitoring, concurrent maintenance, system
administration, rebooting and even pre-booting functions – all from a remote
connection.
Remote operators can exchange keyboard, video and mouse signals with the
computers attached to the KN1108VA / KN1116VA just as if they were
present locally and working on the equipment directly.
Enhanced features include a Panel Array Mode that displays the video output
of up to 8 (KN1108VA) or 16 (KN1116VA) computers at the same time, and
a Message Board that allows logged in users to conveniently and instantly
communicate with one other – no matter where in the world they actually are.
The KVM over IP Switch is compatible with ATEN’s KVM over IP Console
Station, the KA82 series. The KA82 series is a hardware-based, standalone
console solution that can centrally manage multiple KN devices. It is especially
suitable for environments where a PC is not allowed. Refer to ATEN’s website
to get more information on the KVM over IP Console Station.
For added convenience to management, an iPad application – PadClient, is also
available. It has an intuitive interface that makes real-time access and control
of the servers/computers simple and mobile. Refer to ATEN’s website to get
more information on PadClient.
Setup is fast and easy - plugging cables into their appropriate ports is all that is
entailed. Because the KN1108VA / KN1116VA intercepts keyboard input
directly, there is no need to get involved in complex installation routines or to
be concerned with incompatibility problems.
Since the KN1108VA / KN1116VA’s firmware is upgradable over the
Internet, you can stay current with the latest functionality improvements
simply by downloading firmware updates from our website as they become
available.
With its advanced security features, the KN1108VA / KN1116VA is the
fastest, most reliable, most cost effective way to remotely access and manage
widely distributed multiple computer installations.
2
Chapter 1. Introduction
Features
Hardware
Monitor and control up to 8 (KN1108VA) or 16 (KN1116VA) computers
on a single level, or control up to 128/256 computers in a cascade*
High video resolution – up to 1920 x 1200 @ 60 Hz – 24 bit color depth at
the local console up to 50 m from the computers; up to 1920 x 1200 @ 60
Hz with 24 bit color depth for remote sessions and on the local console
One bus for remote KVM over IP access
Space-saving RJ-45 connectors and Cat 5e/6 cabling
KVM adapter cables designed with automatic conversion to allow flexible
interface combinations (PS/2, USB, Sun and serial) to control all computer
types
Multiplatform support: PC, Mac, Sun and Serial
*Compatible KVM switches: KH1508A, KH1516A, CS1308, and CS1316.
Management
Supports 64 user accounts and up to 32 users can be logged in at the same
time for control and management
End session feature – administrators can terminate any running session
Adapter ID – stores port information allowing administrators to relocate
servers to different ports, without having to reconfigure the adapters and
switch
Critical system event notification via SMTP email; SNMP trap and Syslog
support
Port Share Mode allows multiple users to gain access to a server
simultaneously
Customizable event notification
Out-of-Band Access-Modem dial-in/dial out/dial back support
Supports integration into ATEN CC2000 Centralized Management
Software and CCVSR Video Session Recording Software
Supports ATEN KVM over IP Console Station (KA8270 / KA8280 /
KA8278 / KA8288)
Power Association enables the switch’s KVM ports to be associated with a
PDU’s power outlets for remote power management of the servers from
the switch’s interface
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KN1108VA / KN1116VA User Manual
Event logging and Windows-based Log Server support
Manage browser access (Browser, http, https)
Local Log Event
Firmware upgradeable
IPv6 capable
Supports PadClient application on an iPad for mobile management/control
Easy-to-Use Interface
Easy computer selection via pushbuttons, Hotkey Mode, OSD (On-Screen
Display), and Browser-based GUI
Local Console, Browser, and AP GUIs offer a unified multi language
interface to minimize user training time and increase productivity
Multiplatform client support (Windows, Mac OS X, Linux, Sun)
Multi-browser support: Internet Explorer, Chrome, Firefox, Safari, Opera,
Mozilla, Netscape
Launch multiple Virtual Remote Desktops to control multiple servers from
the same login session Magic Panel
Full-screen or sizable and scalable Virtual Remote Desktop
Browser-based UI in pure Web technology allows administrators to
perform administrative tasks without the need for Java to be pre-installed
Panel Array Mode™ available to both local console and remote access
users
Video syncing with the local console – local console monitor’s EDID
information stored on the KVM Adapter Cables for display resolution
optimization
Keyboard/Mouse Broadcast – keyboard and mouse inputs can be
duplicated on all the attached servers
Keyboard Language support: English (US); English (UK); German;
German (Swiss); French; Spanish; Traditional Chinese; Japanese; Korean;
Swedish; Italian and Hungarian
Advanced Security
Remote authentication support: RADIUS, LDAP, LDAPS, and MS Active
Directory
Supports TLS 1.2 encryption and RSA 2048-bit certificates (encryption
key up to 4096 bit) to secure user logins
4
Chapter 1. Introduction
Flexible encryption design allows users to choose any combination of 56-
bit DES, 168-bit 3DES, 256-bit AES, 128-bit RC4, or Random for
independent KB/Mouse, video and virtual media data encryption
IP/MAC Filter support for enhanced security
Configurable user and group permissions for server access and control
Automated CSR creation utility and third party CA certificate
authentication
Virtual Media
Virtual media enables remote file transfers, OS patching, software
installations and diagnostic testing
Works with USB enabled servers at the operating system and BIOS level
Supports DVD/CD drives, USB mass storage devices, PC hard drives and
ISO images
Supports Smart Card Readers on computers connected with KA7166,
KA7168, KA7169, KA7177, KA7188 or KA7189 Adapter Cables
Virtual Remote Desktop
Video quality can be adjusted to optimize data transfer speed;
monochrome color depth setting, threshold and noise settings for
compression of the data bandwidth in low bandwidth situations
High-performance graphics for the best image quality
Full-screen or sizable and scalable Virtual Remote Desktop
Message board feature allows logged in users to communicate with each
other
Mouse DynaSync™ automatically synchronizes the local and remote
mouse movements
Exit Macros support
On-screen keyboard with multilanguage support
BIOS-level access
KN-Series Exclusive
Advanced FPGA graphics processor for improved video quality
Faster transmission speed (2x) for virtual media devices
A separate bus for remote KVM over IP access
Supports FIPS 140-2 level 1 security standards
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KN1108VA / KN1116VA User Manual
Requirements
General
We recommend computers with at least a P 4 2GHz processor, and 1 GB
RAM.
Browsers must support TLS 1.2 encryption.
A network transfer speed of at least 512kbps is recommended.
For the Log Server, you must have the Microsoft Jet OLEDB 4.0 or higher
driver installed.
External Console
VGA, SVGA, or Multisync monitor capable of the highest resolution that
you will be using on any computer in the installation.
A USB mouse
A USB keyboard
Computers
The following equipment must be installed on the computers that connect to the
KN1108VA or KN1116VA's KVM ports:
A VGA, SVGA or Multisync port
A Type A USB port and USB host controller (for USB KVM Adapter
Cable Connection, see below)
For the browser-based WinClient ActiveX Viewer, DirectX 8 must be
present, and at least 150MB of memory must be available after
installation.
For the browser-based Java Client Viewer the latest version of the Java
Runtime Environment (JRE) must be installed, and at least 205MB of
memory must be available after installation.
For the Windows Client AP, DirectX 8 must be present, and at least 90MB
of memory must be available after installation.
For the Java Client AP, the latest version of the Java Runtime Environment
(JRE) must be installed, and at least 145MB of memory must be available
after installation.
For the Log Server, you must have the Microsoft Jet OLEDB 4.0 or higher
6
Chapter 1. Introduction
KVM Adapter Cables
Cat 5e/6 cable is required to connect the KN1108VA / KN1116VA to one of
the KVM adapter cables.
The following KVM adapter cables are required for use with the KN1108VA /
KN1116VA:
FunctionModule
Connect to devices with PS/2 ports KA9120 / KA7120
Connect to devices with USB ports
(All platforms – PC, Mac, Sun)
Connect to Sun Legacy ComputersKA9130 / KA7130
Connect to serial based devicesKA7140
For USB computers – DVI output, Virtual
Media and Smart Card Reader support
For USB computers – HDMI output, Virtual
Media and Smart Card Reader support
For USB computers – DisplayPort output,
Virtual Media and Smart Card Reader support
For KVM Switch and USB computers – USBPS/2 KVM Adapter Module with Local Console
For USB computers – VGA output, Virtual
Media support
For USB computers – VGA output, Virtual
Media and audio support
For USB computers – VGA output, Virtual
Media and Smart Card Reader support
For USB computers – dual connection with
VGA output, Virtual Media and audio support
For USB computers – HDMI output, Virtual
Media, Smart Card Reader, and audio support
For USB computers – DisplayPort output,
Virtual Media, Smart Card Reader, and audio
support
KA7170
KA7166
KA7168
KA7169
KA7171
KA7175
KA7176
KA7177
KA7178
KA7188
KA7189
Note: If you use Adapter Cables purchased prior to your switch purchase, you
may have to upgrade the Adapter’s firmware (see page 196).
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KN1108VA / KN1116VA User Manual
Operating Systems
Supported operating systems for remote user computers include Windows
2000 or later, and those capable of running the Java Runtime Environment
(JRE) 6, Update 3, or higher (Linux, Mac, Sun, etc.).
Supported operating systems for the servers connected to the switch’s
ports are shown in the table below:
OSVersion
WindowsXP or later
LinuxRedHat7.1 or later
FedoraCore 2 or later
SuSE9.0 or later
Mandriva (Mandrake) 9.0 or later
UNIXAIX4.3 or later
FreeBSD4.2 or later
SunSolaris 8 or later
NovellNetware5.0 or later
MacOS 9 or later*
DOS6.2 or later
8
Components
2
6
8
5
13
7
4
2
6
8
5
13
7
4
KN1108VA Front View
KN1116VA Front View
Chapter 1. Introduction
9
KN1108VA / KN1116VA User Manual
No.ComponentDescription
1Power LEDsLights when the unit is powered up and ready to operate.
2Port LEDsThe Port LEDs provide status information about their
3LAN LEDsPrimary and Secondary 10/100/1000 Mbps LAN LEDs.
4Laptop USB
Console Port
5USB PortsA USB keyboard and mouse can plug in here. This can either
6Reset SwitchNote: This switch is recessed and must be pushed with a small
7Audio PortsSpeakers and microphone plug in here.
8Port Switching
Buttons
corresponding KVM Ports.
GREEN: The computer attached to the port is On Line.
RED: The computer attached to the port is Selected (has
KVM focus).
GREEN + RED (ORANGE): The computer attached to the
port is On Line and Selected.
The LEDs are steady under normal conditions. A LED will flash
at half second intervals, however, when its corresponding port
is accessed under Auto Scan Mode or Skip Mode.
ORANGE: 10 Mbps
ORANGE + GREEN: 100 Mbps
GREEN: 1000 Mbps
Flashes to indicate that the switch is being accessed over
the Net.
This mini-USB port allows a laptop to be connected for local
access and control. See Laptop USB Console Login, page 48
for further details.
be in place of, or in addition to, plugging a keyboard and mouse
into the ports on the rear panel. This port can also be used to
connect USB storage peripherals (CD/DVD, HD, flash drives,
etc.) on the KN Series switches.
object such as the end of a paper clip, or a ballpoint pen.
Pressing and releasing this switch when the unit is running
performs a system reset.
Pressing and holding this switch in for more than three
seconds when the unit is running resets its configuration to
the factory default settings.
Note: This does not clear User Account information.
See Clear Login Information, page 274, for
information on clearing user account information.
Pressing and holding this switch while powering on the
switch returns the unit to its factory default firmware level,
rather than the firmware version that the switch has been
upgraded to. This allows you to recover from a failed
firmware upgrade and gives you the opportunity to try
upgrading the firmware again.
Note: This operation should only be performed in the event
of a firmware upgrade failure that results in the device
becoming inoperable.
Press PORT DOWN to switch from the current port to the
previous port on the installation.
Press PORT UP to switch from the current port to the next
port on the installation.
10
KN1108VA Rear View
123 4
891011
125
67
123 4
891011
125
67
KN1116VA Rear View
Chapter 1. Introduction
11
KN1108VA / KN1116VA User Manual
No.ComponentDescription
1Power Sockets The power cables plug in here.
2Power
This standard slide switch powers the unit on and off.
Switches
3PON PortThis connector is provided for a Power over the Net™
(PON) unit which allows servers attached to the KVM Over
IP switch to be booted remotely over the net. See Single Stage Installation, page 19, step 6 for installation details.
Contact your dealer for more information regarding PON
units.
4Secondary
Serial Port
5Secondary LAN
Port
6Grounding
This port is provided to connect to legacy serial devices via
an SA0142 adapter.
The cable that connects the unit to the backup network
interface (10/100/1000 Mbps) plugs in here.
The wire used to ground the unit connects here.
Terminal
7Modem PortFor dial in connection should the unit be unavailable over
the network. See Single Stage Installation, page 19, step 7
for installation details.
8Primary Serial
Port
9Primary LAN
Port
10Local Console
Port(s)
This port is provided to connect to legacy serial devices via
an SA0142 adapter.
The cable that connects the unit to the primary network
interface (10/100/1000 Mbps) plugs in here.
The unit can be accessed via a local console as well as over
the Net. The local console devices (keyboard, monitor and
mouse), plug in here. Any combination of USB and PS/2
keyboards and mice can be used.
11KVM PortsThe Cat 5e cables that link the unit to the KVM Adapter
Cables (which connect to the servers), plug in here.
12
Chapter 2
1. Important safety information regarding the placement and
grounding of this device is provided on page 229 and onwards.
Please review it before proceeding.
2.
Make sure that the power to any device that you connect to the
installation has been turned off. You m
ust unplug the power cords
Hardware Setup
Overview
For convenience and flexibility that allows mixing the PS/2 and USB
interfaces, as well as multiple platforms, the KVM over IP switch design
utilizes KVM Adapter Cables, that serve as intermediaries between the switch
and the connected devices (refer to the installation diagram on p. 16).
A separate KVM Adapter Cable is required for each server or device
conn ection. The model nu mbers of the Adapters a re given in the KVM Adapter Cables section, page 7.
Before You Begin
13
KN1108VN / KN1116VN User Manual
Stacking and Rack Mounting
The KVM over IP switch can be stacked on the desktop or rack mounted in a
variety of ways. The following sections take you through the procedures for
each method. The KVM over IP switch shown in the stacking instructions
below is for reference only.
Stacking
The KVM over IP switch can be placed on any appropriate level surface that
can safely support its weight plus the weight of its attached cables. To place the
switch, or to stack units if you are daisy-chaining them, remove the backing
material from the bottom of the rubber feet that came with your package, and
stick them onto the switch’s bottom panel at the corners, as shown in the
diagram, below:
Note: To ensure adequate ventilation, allow at least 5.1 cm on each side, and
12.7 cm behind the unit for power cord and cable clearance.
14
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