ATEN KM0832 User Manual

8-Console 32-Port

Matrix KVM Switch

KM0832

User Manual

www.aten.com

KM0832 User Manual

FCC Information

This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

RoHS

This product is RoHS compliant.

SJ/T 11364-2006

The following contains information that relates to China.

KM0832 User Manual

User Information

Online Registration

Be sure to register your product at our online support center:

International http://support.aten.com North America ATEN TECH http://www.aten-usa.com/product_registration

ATEN NJ http://support.aten.com

Telephone Support

For telephone support, call this number:

International 886-2-8692-6959 North America ATEN TECH 1-888-999-ATEN

ATEN NJ 1-732-356-1703

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

iii

KM0832 User Manual

Package Contents

The KM0832 package consists of: 1 KM0832 Matrix KVM Switch 1Power Cord 1 Rack Mount Kit 1 Foot Pad Set (4 pcs.) 1 User Manual* 1 Quick Start Guide

Check to make sure that all of the components are present and in good order. If anything is missing, or was damaged in shipping, contact your dealer.

Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the switch or to any other devices on the KM0832 installation.

* Features may have been added to the KM0832 since this manual was printed.

Please visit our website to download the most up to date version of the manual.

Manual Part No. PAPE-0257-1AXG

Printing Date:12/2007

other brand names and trademarks are the registered property of their respective owners.

KM0832 User Manual

Contents

FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x

Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x

Chapter 1.

Introduction

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

KM0832 Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

KM0832 Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Chapter 2.

Hardware Setup

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Before you Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Stacking and Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Stacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Rack Mounting – Split . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Rack Mounting – Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Rack Mounting – Rear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Single Level Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Multilevel Installations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Cascading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Daisy-chaining. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Network Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Topology Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

KM0832 User Manual

Chapter 3.

Basic Operation

Hot Plugging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Switching Daisy-chained KVM Switch Positions. . . . . . . . . . . . . . . . . 29

Switching Cascaded KVM Switch Positions . . . . . . . . . . . . . . . . . . . .29

Hot Plugging User Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Chapter 4.

Administrator Utility

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Setting the IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Logging In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Tree View Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Port Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Naming Stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Setting the Webpage Session Timeout . . . . . . . . . . . . . . . . . . . . . . . . . .41

Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

IP Installer Setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

System Event Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Group Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Adding Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Modifying Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Deleting Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Managing Port Access Rights for Groups. . . . . . . . . . . . . . . . . . . . . .51

User Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Adding Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Modifying Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Deleting Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Managing Port Access Rights for Users. . . . . . . . . . . . . . . . . . . . . . . 59

Port Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Accessing Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Managing Port Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Cascaded Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Configuring Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Restoring KVM Port Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Setting the OSD View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

View Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Set Port ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Display Duration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

KM0832 User Manual

Set Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Configuring OSD User Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Searching for Ports and Stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Upgrading Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Downloading the Firmware Upgrade Package . . . . . . . . . . . . . . . . . .75

Preparing to Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . .76

Upgrading Firmware via the KM0832 Administrator Utility . . . . . . . . .76

Upgrading Firmware via the Firmware Upgrade Utility . . . . . . . . . . . .78

Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Recovering from a Failed Firmware Upgrade . . . . . . . . . . . . . . . . . . .82

Replacing the Root KM0832 with a Child KM0832 . . . . . . . . . . . . . . . . . .83

Backing Up and Restoring Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Viewing and Ending User Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Viewing and Clearing the Log File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Viewing System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Viewing Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Logging Out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Chapter 5.

OSD Operation

OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

OSD Main Screen Headings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Accessing Switches and Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Single Level Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Cascaded Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Daisy-chained Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Cascaded Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Matrix Plus KVM Adapter Cable Installations . . . . . . . . . . . . . . . . . . .99

Daisy-chained Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

F1: HELP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

F2: VIEW. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

F3: SET. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

F4: ADM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

F5: SCH. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

F6: BCK. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

F7: SCAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

F8: LOUT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

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KM0832 User Manual

Chapter 6.

Hotkey Operation

Hotkey Port Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Invoking Hotkey Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Port Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Auto Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Hotkey Beeper Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Chapter 7.

Keyboard Emulation

Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Sun Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

Appendix

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

North America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Additional Installation Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Supported KVM Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Trusted Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Installing the Certificate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Certificate Trusted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Sun Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Restoring Original Factory Default Settings . . . . . . . . . . . . . . . . . . . . . .144

Entering the ok Prompt (Sun Solaris). . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

viii

KM0832 User Manual

About This Manual

This User Manual is provided to help you get the most from your KM0832 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

Overview

Chapter 1, Introduction, introduces you to the KM0832 System. Its

purpose, features, and benefits are presented, and its front and back panel components are described.

Chapter 2, Hardware Setup, provides step-by-step instructions for setting up your installation, and explains some basic operating procedures.

Chapter 3, Basic Operation, explains the fundamental concepts involved in operating the KM0832.

Chapter 4, Administrator Utility, describes how to login to the KM0832 with your browser and explains the administrative procedures that are employed to configure the KM0832’s working environment using the KM0832 Administrator Utility.

Chapter 5, OSD Operation, provides detailed information for configuring and controlling your installation using the KM0832’s intuitive, mouse-driven On Screen Display (OSD) menus.

Chapter 6, Hotkey Operation, explains the concepts and procedures used to control the KM0832 from the keyboard.

Chapter 7, Keyboard Emulation, lists the keys for a PC-compatible keyboard to emulate the functions of the Mac and Sun keyboards.

An Appendix, at the end of the manual provides technical and troubleshooting information.

KM0832 User Manual

Conventions

This manual uses the following conventions:

Monospaced Indicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means

to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

1. Numbered lists represent procedures with sequential steps. ♦ Bullet lists provide information, but do not involve sequential

steps.

→ Indicates selecting the option (on a menu or dialog box, for

example), that comes next. For example, Start to open the Start menu, and then select Run.

Indicates critical information.

Product Information

→ Run means

For information about all ALTUSEN products and how they can help you connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and telephone numbers:

International http://www.aten.com North America ATEN TECH http://www.aten-usa.com

ATEN NJ http://www.aten.com

Chapter 1

Introduction

Overview

The KM0832 Matrix KVM Switch gives IT administrators advanced control of multiple computers. Operators working at up to 8 keyboard, monitor, and mouse (KVM) consoles can independently and simultaneously take direct control of up to 32 computers. Using ATEN’s advanced video routing technology, users can separately access up to 8,000 KVM ports in cascaded KM0832 at the same time.

The 8 KVM consoles belonging to the first-level KM0832 are able to access all the computers on the installation – those that are directly connected as well as those that are daisy-chained and cascaded. The 4 or 2 KVM consoles belonging to each daisy-chained KM0432 or KM0216 Matrix KVM Switch can access the computers that are connected to them on the same daisy-chain level.

The KM0832 allows both PS/2 and USB KVM consoles to control PS/2, USB, Sun, Mac, and serial devices. The KM0832 uses Cat 5 cables to send and receive signals up to 300 meters between console modules and KVM adapter cables, while Auto Signal Compensation (ASC) helps maintain high video resolution. In addition, use of RJ-45 connectors saves precious IT real estate by allowing a full 8 user ports and 32 KVM ports to reside in a single 1U housing.

Setup is fast and easy—plugging cables into their appropriate ports is all that is entailed. Because the KM0832 intercepts keyboard and mouse input directly, there is no software to configure, so there is no need to get involved in complex installation routines or be concerned with incompatibility problems.

The Web-based KM0832 Administrator Utility allows users to configure the KVM installation, account settings, and user access from anywhere, anytime. Access to any computer is easily accomplished either by means of a powerful menu-driven On Screen Display (OSD) system, or by entering Hotkey combinations from the keyboard. A convenient Auto Scan feature also permits automatic scanning and monitoring of the activities of all computers running on the installation one-by-one.

KM0832 User Manual

Features

 Eight KVM consoles independently and simultaneously control up to 32

directly connected computers

 Automatic video routing technology enables multiple KVM consoles to

access separate ports in cascaded KM0832 at the same time

 Supports up to 1024 user accounts  Supports up to 256 group accounts  Easy Web browser access to the KM0832 Administrator Utility to

configure and maintain the KVM installation

 Saves valuable time – backup and restore settings when changing root

stations

 Supports password authentication  Three-level user access control (Super Administrator, Administrator, and

User)

 Configure port access rights via user or group account settings, or on a

port-by-port basis

 Cascade up to 3 levels of KM0832 and 1 level of non-KM0832 KVM

switches to support more than 8,000 computers

 Multiplatform support: PC, Mac, Sun, and serial  Detachable front panel for easy access to front and rear of unit  Console conversion – any type of KVM console can control any type of

computer; mixed combinations (PS/2 & USB) supported on both the KVM console and computer sides

 Additional user port on front panel for easy system maintenance  Hot pluggable – add or remove components without having to power off

the KVM switch

 No software to install

1. Backup user and group accounts, station names, port access rights, and user profile settings.

2. See Multilevel Installations, page 18, for a list of supported nonKM0832 KVM switches.

3. Shares the same bus with

USER PORT 1 on the rear panel.

Chapter 1. Introduction

 Convenient computer selection via intuitive hotkey combinations or On

Screen Display (OSD) menus

 Graphical user interface for convenient, user-friendly operation, supported

by the KA9233 Console Module and Web-based Administrator Utility

 Daisy-chain up to 7 additional KM0432 or KM0216 Matrix KVM

Switches

 Auto-sensing of station’s position on daisy-chain installations – OSD and

front panel LED indicates station’s position

 Port names are automatically reconfigured when the station sequence is

changed

 OSD screen automatically adjusts to resolution changes  Auto Scan feature for monitoring user-selected computers  Super Administrators can view and end sessions of other users  Super Administrators can broadcast keyboard input to all computers in the

KVM installation

 PS/2 keyboard and mouse emulation – computers boot even when the

KVM console focus is elsewhere

 LCD, VGA, SVGA, XGA, and MultiSync support; DDC2B  Superior video quality – 1024 x 768 @ 60Hz for up to 300 m;

1920 x 1440 @ 60Hz (distance depends on installation environment)

 Auto Signal Compensation (ASC) assures optimum video resolution for

distances up to 300 m between computers and KVM consoles – no DIP switch setting required

 Free lifetime firmware upgrades  Compact design – rack mounts in only 1U of rack space  Multi-architecture compatibility

 PC (x86/x64)  Macintosh PowerPC  Sun Microsystems Sparc

 Allows centralized control of computers located at non-contiguous

locations on the site

1. If this feature is not operative on your unit, you will need a newer

version of the firmware. Contact your dealer for details.

KM0832 User Manual

Requirements

Console

The following hardware components are required for each KVM console:  A VGA, SVGA, or MultiSync monitor capable of displaying the highest

resolution provided by any computer in the installation

 Keyboard and mouse (PS/2 or USB) Console modules are required to connect KVM consoles to the KM0832. They

provide flexibility for your installation by allowing PS/2 and USB interfaces to be mixed and matched at the KVM console side. The console modules currently available are listed in the table below. Contact your dealer for details or refer to the documentation included with your console module.

Function Model Number

PS/2 Console Module KA9222A PS/2-USB Combo Graphic Console Module KA9233 USB Console Module KA9272A

Computers

The following hardware components are required for each computer:  A VGA, SVGA, or MultiSync video graphics card with an HDB-15 port;

or, for legacy Sun systems, a Sun 13W3 video port

 PS/2 mouse and keyboard ports (6-pin Mini-DIN), or at least one USB

port; or, for legacy Sun systems, a Sun style keyboard port (8-pin MiniDIN)

Chapter 1. Introduction

Cables

KVM adapter cables connect multiplatform computers (PS/2, USB, Sun, Mac, and serial) and certain cascaded KVM switches to the KM0832. The KVM adapter cables currently available are listed in the table below. Contact your dealer for details.

Function Model Number

KVM adapter cables

One or more of the following cables are also required for use with the KM0832:

Console module or KVM adapter cable to KM0832 (see page 134)

Daisy-chain cables LIN5-50H1-H12 (15 cm)

For PS/2 computers KA9120 For Sun legacy computers KA9130 For Sun USB computers KA9131 For serial devices KA9140 For USB computers KA9170

Function Type

Cat 5 cable

2L-1700KM (60 cm) 2L-1701KM (1.2 m) 2L-1704KM (4 m)

Operating Systems

Supported operating systems are shown in the table, below:

OS Version

Windows 2000 and higher Linux RedHat 6.0 and higher

SuSE 8.2 and higher Mandriva (Mandrake) 9.0 and higher

UNIX AIX 4.3 and higher

FreeBSD 3.51 and higher

Sun Solaris 8 and higher Novell Netware 5.0 and higher Mac OS 9 and higher OS/2 Warp Ver. 2 DOS 6.22

KM0832 User Manual

KM0832 Front View

No. Component Description

1 Power LED Lights (blue) to indicate that the unit is receiving power. 2 Port LEDs

 A steady amber light indicates the KVM port is selected

and the connected computer is on.

2 3

5 6

 A flashing amber light indicates the KVM port is selected

and the KVM port is cascaded to a powered on KVM switch.

 A steady green light indicates the KVM port is not

selected, and the connected computer is on.

 A flashing green light indicates the KVM port is not

selected and the KVM port is cascaded to a powered on KVM switch.

 A steady red light indicates the KVM port is selected, and

the connected computer is off, or there is no computer connected.

 The LED does not light when a KVM port is not selected

and the connected computer is off.

3User Port LEDs

 Lights (green) to indicate that the console module

connected to the corresponding user port is online.

 Flashes when cascaded from the KVM port(s) of a parent

KVM switch.

(Continues on next page.)

Chapter 1. Introduction

(Continued from previous page.)

No. Component Description

4 Reset Button Pressing in this button performs a system reset. When the

5User Port 1

Switch

6 USER PORT 1

(Maintenance Port)

system is reset, the KM0832 beeps, and then the KVM port LEDs flash in succession until the reset is completed. After the reset is completed you can login again.

Note: This button is semi-recessed and must be pushed with a thin object — such as the end of a paper clip or a ballpoint pen.

This switch selects which USER PORT 1 is active-the one on the front panel or the rear panel. Set it to FRONT to activate USER PORT 1 on the front panel; set it to REAR to activate USER PORT 1 on the rear panel.

This user port is provided for convenient and easy access for system maintenance. It shares the same function with USER PORT 1 on the rear panel. By switching the USER PORT 1 switch to FRONT, USER PORT 1 on the rear panel is deactivated and USER PORT 1 on the front panel is activated. Use it just as you would any other user port. (You must return the USER PORT 1 switch to the REAR position to reactivate USER PORT 1 on the rear panel.)

KM0832 User Manual

KM0832 Rear View

No. Component Description

1 Power Socket The power cord to the AC source plugs in here. 2 Power Switch This is a standard rocker switch that powers the KVM switch

3 Configuration Port The KM0832 is connected to the local network via the

4 Firmware

Upgrade Switch

5 Grounding

Terminal

6 CHAIN OUT Port When daisy-chaining KVM switches (see page 25), the

7 User Port The Cat 5 cables from the console modules plug in here.

8 KVM Ports The Cat 5 cables that link the KVM adapter cables to the

2 3 4

on and off.

CONFIGURATION port. It provides access to the KM0832 Administrator Utility to configure the KVM installation, create and manage user and group accounts, set device access permissions, upgrade firmware, etc.

During normal operation and while performing a firmware upgrade, this switch should be in the NORMAL position. If a firmware upgrade operation does not complete successfully, this switch is used to perform a firmware upgrade recovery. See Recovering from a Failed Firmware Upgrade, page 82 for details.

The grounding wire used to ground the unit attaches here.

CHAIN OUT port is used to connect the lower-level KVM switches in the chain.

Note: If this feature is not operative on your unit, you will need a newer version of the firmware. Contact your dealer for details.

USER PORT 1 shares its KVM access with USER PORT 1 on the front panel. The USER PORT 1 switch (front panel) controls which of the two user ports is active. see User Port 1 Switch, page 7, for more information.

KM0832 plug in here.

Chapter 2

Hardware Setup

Overview

For convenience and flexibility that allows mixing the PS/2 and USB interfaces, the KM0832's design utilizes console modules that act as signal translation intermediaries between the KVM consoles and the KVM switch, and KVM adapter cables, that serve as intermediaries between the KVM switch and the computers:

KA9131KA9170

KA9140

KA9222A/ KA9272A/

KA9233

KA9120

KM0832

KA9130

A separate console module is required for each KVM console; likewise, a separate KVM adapter cable is required for each computer. The console modules and KVM adapter cables are listed in the Cables section on page 5. Consult your dealer to find out which console modules and KVM adapter cables best fit your needs.

Before you Begin

1. Important safety information regarding the placement of this device is provided on page 127. Please review it before proceeding.

2. Make sure that power to all the devices you will be connecting up has been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.

KM0832 User Manual

Stacking and Rack Mounting

The KM0832 can be stacked on the desktop or rack mounted by a variety of different methods in 1U of rack space. The procedures for each method are described in the following sections.

Note: 1. The rack mounting kit does not include screws or cage nuts for

attaching the KM0832 to a rack. If you need additional screws or cage nuts, contact your rack dealer.

2. Allow at least 5.1 cm on each side for adequate ventilation and 12.7 cm at the rear for power cord and cable clearance.

Stacking

The KM0832 can be placed on any level surface that can safely support its weight and the weight of the attached cables. Ensure that the surface is clean and free of materials that can block the exhaust vents or otherwise interfere with normal operation of the KVM switch. A foot pad set is included with the unit. Peel the protective backing off of the foot pads, and then affix the foot pads to the bottom panel of the KM0832 at the corners, as shown in the diagram below.

Chapter 2. Hardware Setup

Rack Mounting – Split

1. Remove the four screws from the sides of the unit, two at the front and two at the rear. The two screws at the front secure the detachable front panel to the chassis.

Phillips head hex M3 x 6

2. Detach the front panel from the chassis; however, leave the cables attached. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides of the front panel and chassis.

Phillips head hex M3 x 8

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KM0832 User Manual

(Continued from previous page.)

3. Place the KVM switch in the rack. Position it so that the holes in the mounting brackets line up with those in the rack. Secure the mounting brackets to the front and rear of the rack.

Chapter 2. Hardware Setup

Rack Mounting – Front

1. Remove the two screws that secure the detachable front panel to the

chassis. (See Step 1 under Rack Mounting – Split, page 11.)

2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting

kit to screw the rack mounting brackets into the sides at the front of the unit.

Phillips head hex M3 x 8

3. Place the KVM switch in the rack. Position it so that the holes in the

mounting brackets line up with those in the rack. Secure the mounting brackets to the front of the rack.

KM0832 User Manual

Rack Mounting – Rear

1. Remove the two screws from the sides at the rear of the unit. (See Step 1 under Rack Mounting – Split, page 11.)

2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides at the rear of the unit.

Phillips head hex M3 x 8

3. Place the KVM switch in the rack. Position it so that the holes in the mounting brackets line up with those in the rack. Secure the mounting brackets to the rear of the rack.

Chapter 2. Hardware Setup

Grounding

To prevent damage to your installation it is important that all devices are properly grounded.

Use a grounding wire to ground the KM0832 by connecting one end of the wire to the grounding terminal, and the other end of the wire to a suitable grounded object.

KM0832 User Manual

Single Level Installation

In a single level installation, there are no additional KVM switches cascaded or daisy-chained down from the first-level KVM switch. To set up a singlelevel installation, refer to the diagram on page 17 (the numbers in the diagrams correspond to the numbered steps) and do the following:

1. Connect the KVM console to the console module. Plug your keyboard, mouse, and monitor into their respective ports on the

console module. Each port is marked with an identifying icon.

2. Connect the console module to the KM0832. Use Cat 5 cable to connect the Link port of the console module to one of

the user ports on the KM0832's rear panel. (Repeat steps 1 and 2 for all KVM consoles that you wish to connect. Up

to 8 KVM consoles may be connected in this fashion.)

Note: The distance between any console module and any KVM adapter

cable must not exceed 300 m (1000').

3. Connect the KVM adapter cable to the computer. Plug the connectors on the KVM adapter cable into the appropriate ports

on the computer you are installing.

4. Connect the KVM adapter cable to the KM0832. Use Cat 5 cable to connect a compatible KVM adapter cable to any

available KVM port on the KM0832. (Repeat steps 3 and 4 for all computers that you wish to connect. Up to 32

computers may be connected in this fashion.)

5. After all your computers have been cabled up, plug the power cord into the KM0832's power socket and an AC power source.

6. Connect the power adapter to the console module and to an AC power source appropriate for the device.

7. Turn on the power to the KM0832.

8. Turn on the power to the computers.

Single Level Installation Diagram

Console Module

Chapter 2. Hardware Setup

This product supports several console module and KVM adapter cable types.

See Requirements, page 4, and Additional Installation Diagrams,

page 133, for details.

Adapter Cable

KM0832 User Manual

Multilevel Installations

You can greatly expand the number of computers that can be added to your installation by performing a multilevel installation. The KM0832 supports two types of multilevel installation:

 Cascading  Daisy-chaining

Overview

Cascading involves using the KVM port(s) of a parent KVM switch (one that is above a KVM switch linked down from it) to connect to the user ports of a child KVM switch.

Daisy-chaining refers to adding a KVM switch via a dedicated daisy-chain port (see the diagram on page 27). When daisy-chaining KM0432 or KM0216 Matrix KVM Switches, KVM Ports 1–4 on the first-level KM0832 will be unusable. Neither computers nor cascaded KVM switches can be connected to these KVM ports.

The KM0832 supports both daisy-chaining and cascading, providing enormous capacity and flexibility to expand the installation. The following sections provide information and procedures to set up cascaded and daisy-chained KVM installations.

Note: If the daisy-chain feature is not operative on your unit, you will need a

newer version of the firmware. Contact your dealer for details.

Chapter 2. Hardware Setup

Cascading

The KM0832 supports cascading up to 3 levels of KM0832 and 1 level of KVM switches other than the KM0832 (see Supported KVM Switches, page 137). However, no matter how many levels of KM0832 are cascaded, you can only cascade 1 level of other KVM switches. After cascading a KVM switch other than the KM0832, you cannot cascade any more child KVM switches from the non-KM0832 switch.

Compatible KVM switches allow all of the separate switch OSDs to be integrated so that when the first level KM0832 consoles bring up the OSD, the port directory lists all of the computers connected to all of the cascaded switches.

In cascaded installations, the number of bus connections between a parent and child KVM switch determines the number of users that can simultaneously access the KVM ports of a child KVM switch. A bus connection is established by connecting a KVM port on the parent KVM switch to a user port on the child KVM switch. The KM0832 supports a maximum of eight bus connections for each cascaded KM0832, and usually no more than one for other KVM switches.

In order for all eight KVM consoles on the first-level KM0832 to be able to access the KVM ports of a cascaded KM0832 at the same time, you must create eight bus connections between the first-level KVM switch and the child KVM switch. If the two KVM switches are not directly connected, the intermediary KVM switch(es) must have eight bus connections to the parent and child KVM switches.

KVM consoles connected to the user ports of a cascaded KVM switch can access KVM ports on the same level, or those of cascaded child switches, but cannot access KVM ports of parent switch(es).

KM0832 User Manual

Cascading KM0832 Matrix KVM Switches

To cascade KM0832 Matrix KVM Switches (refer to the installation diagram on page 21):

Note: Before cascading additional KM0832, ensure that the firmware version

of the KM0832 to be installed matches that of the first-level KM0832. Otherwise, they may be incompatible.

1. Connect the KVM console to the console module. Plug the keyboard, mouse, and monitor into the ports on the console

module. Each port is marked with an identifying icon.

2. Connect the console module to the KM0832. Use Cat 5 cable to connect the Link port of the console module to one of

the user ports on the KM0832's rear panel. (Repeat steps 1 and 2 for all KVM consoles that you wish to connect. Up

to 8 KVM consoles may be connected in this fashion.)

Note: The distance between any console module and any KVM adapter

cable, or the first-level and last-level KVM switches, cannot exceed 300 m (1000').

3. Use Cat 5 cable to connect up to eight KVM ports on the first-level KVM switch to the user ports on the second-level KVM switch. (The number of KVM consoles on the first-level KM0832 that can simultaneously access the cascaded KVM switch is limited by the number of connections between the parent and child KVM switches.)

(Repeat step 3 for each second-level KVM switch that you wish to cascade. If you wish to cascade any third-level KVM switches, follow the instructions in step 3 when cascading them from the second-level KVM switches.)

Note: The maximum distance between any two KM0832 cannot exceed

150 m.

4. If you wish to cascade Matrix Plus KVM adapter cables, see Cascading Matrix Plus KVM Adapter Cables, page 22. If you wish to cascade KVM switches other than the KM0832, see Cascading Other KVM Switches, page 24.

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