FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.
CE Warning: This is a class A product. In a domestic environment this product
may cause radio interference in which case the user may be required to take
adequate measures.
RoHS
This product is RoHS compliant.
SJ/T 11364-2006
The following contains information that relates to China.
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KM0032 / KM0532 / KM0932 User Manual
User Information
Online Registration
Be sure to register your product at our online support center:
Internationalhttp://eservice.aten.com
Telephone Support
For telephone support, call this number:
International886-2-8692-6959
China86-10-5255-0110
Japan81-3-5615-5811
Korea82-2-467-6789
North America1-888-999-ATEN ext 4988
United Kingdom44-8-4481-58923
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
Altusen and the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.
Package Contents
The KM0032 / KM0532 / KM0932 package consists of:
1 KM0032, KM0532, or KM0932
2Power Cords
1 Daisy Chain Cable (KM0032 only)
1 Mounting Kit
1 User Instructions*
Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the switch or to any other
devices on the KM0032 / KM0532 / KM0932 installation.
* Features may have been added to the switch since this manual was published.
Please visit our website to download the most up to date version of the
manual.
This manual will help you get the most from your KM0032 / KM0532 /
KM0932 system. It covers all aspects of installation, configuration and
operation. The information provided in the manual is summarized below.
Overview
Chapter 1, Introduction, introduces you to the KM0032 / KM0532 /
KM0932 System. Its purpose, features and benefits are presented, and its front
and back panel components are described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up your installation, and explains some basic operation procedures.
Chapter 3, Super Administrator Setup, explains the procedures that the
super administrator employs to set up the KM0032 / KM0532 / KM0932
network environment, and change the default password.
Chapter 4, Logging In, describes how to log in to the KM0032 / KM0532 /
KM0932 from a local console and an internet browser.
Chapter 5, The User Interface, describes the layout and explains the
components of the KM0032 / KM0532 / KM0932 user interface.
Chapter 6, Device Management, shows super administrators how to
configure and control overall KM0032 / KM0532 / KM0932 operations.
Chapter 7, User Management, shows super administrators and
administrators how to create, modify, and delete users and groups, and assign
attributes to them.
Chapter 8, Port Access, describes the features and functions found under
the Port Access tab and explains how to configure the options it provides.
Chapter 9, Console Port Operation, provides detailed information on
accessing and operating the devices connected to the KM0032 / KM0532 /
KM0932’s ports.
Chapter 10, Log, explains how to use the log file utility to view the events
that take place on the Matrix KVM Switch installation.
Chapter 11, The Log Server, provides detailed information on operating
the log server for the KM0032 / KM0532 / KM0932.
Chapter 12, Maintenance, shows how to backup and restore system
configuration settings, and how to perform firmware upgrades.
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KM0032 / KM0532 / KM0932 User Manual
Chapter 13, RS-232 Port Operation, explains how to access and operate
the devices connected to the KM0032 / KM0532 / KM0932 via a serial
terminal connection.
An Appendix, provides technical and troubleshooting information.
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KM0032 / KM0532 / KM0932 User Manual
Conventions
This manual uses the following conventions:
MonospacedIndicates text that you should key in.
[ ]Indicates keys you should press. For example, [Enter] means
to press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1.Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential
steps.
→Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
to open the Start menu, and then select Run.
Indicates critical information.
Product Information
→ Run means
For information about all ALTUSEN products and how they can help you
connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN
Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and
telephone numbers:
Internationalhttp://www.aten.com
North Americahttp://www.aten-usa.com
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KM0032 / KM0532 / KM0932 User Manual
This Page Intentionally Left Blank
xiv
Chapter 1
Introduction
Overview
The KM0032 / KM0532 / KM0932 Matrix KVM Switch gives IT
administrators in large corporations advanced access and control of multiple
servers. Operators working at up to 5 (KM0532) or 9 (KM0932) keyboard,
mouse, and monitor (KVM) consoles can simultaneously and independently
take direct control of up to 32 computers. With a combination of daisy chaining
and cascading, up to 9 consoles can access and control more than 8,000
computers from the first level KM0932 Matrix KVM Switch.
The Matrix KVM Switch product lineup consists of three basic models, as
shown in the table, below:
ModelConsolesPower
KM00320*Dual
KM05325Dual
KM09329Dual
* KM0032 switches operate as slaves chained to a KM0532 or KM0932. As
such, they do not use a console of their own. Devices connected to them are
accessed through a console belonging to the master KM0532 or KM0932.
Setup is fast and easy; plugging cables into their appropriate ports is all that is
entailed. The Matrix KVM switches feature a Console Module and KVM
Adapter Cable design with automatic console conversion that allows any
combination PS/2 and USB consoles to control any combination of PS/2, USB,
or Sun computers.
The RJ-45 port connectors, combined with Auto Signal Compensation (ASC),
provide full, non-blocked access to servers and deliver secure real-time, high
bandwidth video up to 1,000 feet away, with automatic compensation for any
video loss induced by cabling, thereby eliminating the need for KVM
extenders.
Operating over end-to-end UTP cabling allows the installation to take
advantage of the internal CAT 5e and CAT6 wiring built in to most modern
commercial buildings.
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KM0032 / KM0532 / KM0932 User Manual
Server access and control is easily accomplished by means of a convenient,
intuitive, graphical user interface. In addition, once initial network setup has
been accomplished at the local console level, system administration can
conveniently be managed remotely over the internet from any web browser.
Features
9 (KM0932) or 5 (KM0532) consoles independently and simultaneously
control up to 32 directly connected computers
Standardized graphical user interface – consistent across all Altusen
products – saves on training time and costs – increases user efficiency
Embedded web interface for easy system configuration and management
Redundant power supply for Matrix KVM system
Virtual Media Support – allows sharing of directly-connected USB storage
devices to all servers connected with virtual media enabled adapter cables
Supports mounting Smart Card Readers and Virtual Media at the same
time, on computers connected with KA7166, KA7168, KA7169, and
KA7177 Adapter Cables
Power Association enables switch’s KVM ports to be power controlled via
associated Altusen PON products
Dual Root Functionality allows you to connect 2~4 units together to
expand your top-level KM0932 deployment and utilize up to 18 consoles
RS-232 port permits user logged in over the port to perform Console and
KVM port access and control for all consoles and ports from a single
interface point
Console Selector allows setup of forced console to port connections for
easy viewing and operation of computers
Push Video Hotkey allows a user to push their console’s port connection
to another console for viewing or operating
Multicast Audio gives multiple console access to the same KVM port-
allowing both to listen to the audio being broadcast by that port
Get and store EDID monitor information for updates on KVM adapters for
optimum display resolutions
Disable Toolbar function- disables Toolbar from showing on the screen
when the toolbar hotkey is used, instantly returning user to the GUI instead
Support for direct computer connections with KA7230/KA7240 console
modules using KA7xxx Adapter Cables
MultiView supports console and I/O grouping for single port access to a
computer connected to multiple ports utilizing multiple video cards
4
Chapter 1. Introduction
Requirements
Consoles
The following hardware components are required for each KVM console:
A VGA, SVGA, or multisync monitor capable of displaying the highest
resolution provided by any computer on the installation
Keyboard and mouse (PS/2 or USB)
Console modules are required to connect KVM consoles to the KM0532 /
KM0932. They provide flexibility for your installation by allowing PS/2 and
USB interfaces to be mixed and matched at the KVM console side. The console
modules currently available are listed in the table below. Contact your dealer
for details or refer to the documentation included with your console module.
FunctionModel Number
PS/2-USB Combo Graphic Console Module with
dual RJ-45 and RS232
PS/2-USB Combo Graphic Console Module with
dual RJ-45, RS232, virtual media and audio
Computers
The following hardware components are required for each computer that
connects to the switch:
A VGA, SVGA, or multisync video graphics card with an HDB-15 port;
or, for legacy Sun systems, a Sun 13W3 video port
PS/2 mouse and keyboard ports (6-pin Mini-DIN), or at least one USB
port; or, for legacy Sun systems, a Sun style keyboard port (8-pin
Mini-DIN)
KA7230
KA7240
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KM0032 / KM0532 / KM0932 User Manual
Cables
KVM Adapter Cables
KVM adapter cables connect multiplatform computers (PS/2, USB, Sun, Mac,
and serial) and certain cascaded KVM switches to the KM0032 / KM0532 /
KM0932. The KVM adapter cables currently available are listed in the table
below. Contact your dealer for details.
FunctionModel Number
For PS/2 computersKA7120, KA9120
For Sun legacy computersKA7130, KA9130
For serial devicesKA7140, KA9140
For USB computers – DVI output, Virtual Media and
Smart Card Reader support
For USB computers – HDMI output, Virtual Media and
Smart Card Reader support
For USB computers – DisplayPort output, Virtual
Media and Smart Card Reader support
For USB computers (including Sun and Mac)KA7170, KA9170
For KVM Switch and USB computers – USB-PS/2
KVM Adapter Module with Local Console
For USB computers – Virtual Media SupportKA7175
For USB computers – Virtual Media and Audio support KA7176
For USB computers – Virtual Media, and Smart Card
Reader support
For USB computers – Dual CAT 5e/6 Connections*,
Virtual Media, and Smart Card Reader support
*See KA7178 Dual Output Dongle, page 53, for details
KA7166
KA7168
KA7169
KA7171
KA7177
KA7178
Connecting Cables
Other cables that are used to connect up the KM0032 / KM0532 / KM0932
installation include the following:
FunctionTyp e
Connecting Console Modules or KVM Adapter
Cable to the switch
Daisy Chaining switchesLIN5-68H1-H11G (35 cm)
6
Cat 5e or Cat 6 Ethernet cable
Chapter 1. Introduction
Operating Systems
Supported operating systems are shown in the table, below:
OSVe rsion
Windows2000 and higher
LinuxRedHat7.1 and higher
FedoraCore 2 and higher
SuSE9.0 and higher
Mandriva (Mandrake)9.0 and higher
UNIXAIX4.3 and higher
FreeBSD4.2 and higher
SunSolaris 8 and higher
NovellNetware5.0 and higher
MacOS 9 and higher
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KM0032 / KM0532 / KM0932 User Manual
1
4
3
2
7
6
5
8
1
4
3
2
7
6
5
8
KM0532
KM0932
Components
KM0532 / KM0932 Front View
No.ComponentDescription
1Power LEDLights (blue) to indicate that the unit is receiving power.
2KVM Port LEDsThe KVM Port LEDs provide status information about their
corresponding KVM Ports, They light as follows:
GREEN: The computer connected to its corresponding
port is On Line.
GREEN & Flashing: Its corresponding port is connected to
a cascaded KVM switch.
RED: The port is selected but there's no computer
connected or the connected computer is offline.
The LED does not light when there is no online device
connected to its corresponding port.
ORANGE: The computer attached to the corresponding
port is Selected (has the KVM focus) and is Online.
Lights (green) to indicate that the console module connected
to the corresponding user port is online.
3Console (User)
Port LEDs
8
Chapter 1. Introduction
No.ComponentDescription
4LAN LED
The LED lights ORANGE to indicate 10 Mbps data
transmission speed.
The LED lights GREEN to indicate 100 Mbps data
transmission speed.
The LED flashes when data is being transmitted
5Reset SwitchPressing in this button performs a system reset. When the
6Cover Latch
7Firmware
Upgrade
Recovery Switch
8Console (User)
Port
system is reset, the switch beeps, and then the KVM port
LEDs flash in succession until the reset is completed. After
the reset is completed you can login again.
Note: This switch is recessed and must be pushed with a
thin object.
During normal operation and while performing a firmware
upgrade, this switch should be in the NORMAL position. If a
firmware upgrade operation does not complete successfully,
this switch is used to perform a firmware upgrade recovery
(see Firmware Upgrade Recovery, page 162, for details).
This console port is provided on the front panel for easy
administrative access
9
KM0032 / KM0532 / KM0932 User Manual
13
654
2
KM0032 Front View
No.ComponentDescription
1Power LEDLights (blue) to indicate that the unit is receiving power.
2Port LEDsThe Port LEDs provide status information about their
3Station ID LEDThe KM0032's Station ID is displayed here. It indicates the
4Reset SwitchPressing in this button performs a system reset. When the
5Cover Latch
6Firmware
Upgrade
Recovery Switch
corresponding KVM Ports, They light as follows:
GREEN: The computer connected to its corresponding
port is On Line.
GREEN & Flashing: Its corresponding port is connected to
a cascaded KVM switch.
RED: The port is selected but there's no computer
connected or the connected computer is offline.
The LED does not light when there is no online device
connected to its corresponding port.
ORANGE: The computer attached to the corresponding
port is Selected (has the KVM focus) and is Online.
KM0032's position in a daisy chained installation. The first
station in the chain has a Station ID of 01; the second has a
Station ID of 02, etc.
system is reset, the switch beeps, and then the KVM port
LEDs flash in succession until the reset is completed. After
the reset is completed you can login again.
Note: This switch is recessed and must be pushed with a
thin object.
During normal operation and while performing a firmware
upgrade, this switch should be in the NORMAL position. If a
firmware upgrade operation does not complete successfully,
this switch is used to perform a firmware upgrade recovery
(see Firmware Upgrade Recovery, page 162, for details).
10
KM0532 / KM0932 Rear View
34125
67 8
34125
67 8
KM0532
KM0932
Chapter 1. Introduction
No.ComponentDescription
1Power SocketsThe power cords from the AC source plug in here. The
socket on the left is Socket 1; the socket on the right is
Socket 2.
2Power SwitchesThese switches power the KM0532 / KM0932 on and off.
The switch on the left is Switch 1 and governs Socket 1; the
switch on the right is Switch 2 and governs Socket 2.
3PON PortThis connector is provided for a Power over the Net™ (PON)
unit to plug into. A PON device allows computers attached to
the switch to be power-managed remotely over the net.
Contact your dealer for more details.
4Console PortsThe Cat 5e or Cat 6 cables from the console modules plug in
here.
5KVM PortsThe Cat 5e or Cat 6 cables that link the KM0532 / KM0932 to
the KVM Adapter Cables (which connect to the computers –
6Grounding
Terminal
see page 20), plug in here.
The wire used to ground the switch attaches here.
7CHAIN OUT PortThe CHAIN OUT port is used to connect the daisy chain
cable to the CHAIN IN port of a daisy chained KM0032
switch (see page 28).
8LAN PortThe cable from the LAN, WAN, or Intranet plugs in here.
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KM0032 / KM0532 / KM0932 User Manual
3124
56 7
KM0032 Rear View
No.ComponentDescription
1Power SocketsThe power cords from the AC source plug in here. The
2Power SwitchesThese switches power the KM0032 on and off. The switch on
3PON PortThis connector is provided for a Power over the Net™ (PON)
4KVM PortsThe Cat 5e or Cat 6 cables that link the KM0032 to the KVM
5Daisy Chain Ports When daisy chaining KM0032 switches (see page 28), the
6Firmware
Upgrade Port
7Grounding
Te rm i n al
socket on the left is Socket 1; the socket on the right is
Socket 2.
the left is Switch 1 and governs Socket 1; the switch on the
right is Switch 2 and governs Socket 2.
unit to plug into. A PON device allows computers attached to
the switch to be power-managed remotely over the net.
Contact your dealer for more details.
Adapter Cables (which connect to the computers – see
page 20), plug in here.
daisy chain cables plug in here. The upper port is the Chain In port; the lower one is the Chain Out port.
The firmware upgrade cable that transfers the firmware
upgrade data from the administrator's computer to the
KM0032, plugs into this RJ-11 connector.
The wire used to ground the KM0032 attaches here.
12
Chapter 2
Hardware Setup
Overview
For convenience and flexibility, the KM0532 / KM0932’s design utilizes
console modules that act as signal translation intermediaries between the KVM
consoles and the KVM switch. This allows PS/2 and USB interface consoles to
coexist on the same installation.
The design also uses KVM adapter cables, that serve as intermediaries between
the KVM switch and the computers, and provides the basis for multiplatform
support:
KA7120
KA9120
KA7130
KA9130
KA7230
KA7240
KM0532 / KM0932
KA7140
KA9140
KA7170
KA9170
KA7176
KA7166
KA7168
KA7169
A separate console module is required for each KVM console; likewise, a
separate KVM adapter cable is required for each computer. For a listing of
compatible console modules,
see Consoles, page 5. For a listing of compatible
KVM adapter cables, see Cables, page 6.
As a cost-saving feature, KM0032 switches, can be daisy chained down from
a KM0532 or KM0932. Since devices connected to them are accessed through
one of the KM0532 or KM0932 consoles, they don’t require a console of their
own.
13
KM0032 / KM0532 / KM0932 User Manual
1. Important safety information regarding the placement of this
device is provided on page 179. Please review it before
proceeding.
2. Make sure that power to all the devices you will be connecting
up has been turned off. You must unplug the power cords of any
computers that have the Keyboard Power On function.
Before you Begin
Stacking and Rack Mounting
The KM0032 / KM0532 / KM0932 can be stacked on the desktop or rack
mounted in a variety of ways. The following sections take you through the
procedures for each method.
Stacking
The KM0032 / KM0532 / KM0932 can be placed on any appropriate level
surface that can safely support its weight plus the weight of its attached cables.
To place the switch, or to stack units if you are daisy chaining them, remove
the backing material from the bottom of the rubber feet that came with this
package, and stick them onto the switch’s bottom panel at the corners, as
shown in the diagram, below:
Note: To ensure adequate ventilation, allow at least 5.1 cm on each side, and
12.7cm at the back for power cord and cable clearance.
14
Chapter 2. Hardware Setup
Phillips head hex
M3 x 6
Rack Mounting
The KM0032 / KM0532 / KM0932 can be mounted in a 19" (1U) rack. The
mounting brackets can screw into either the front or the back of the unit so that
it can attach to the front or the back of the rack.
Rack Mounting - Front
To mount the unit at the front of the rack, do the following:
1. Remove the two screws at the front of the unit, as shown in the diagram
below:
2. Use the M3 x 8 Phillips head hex screws supplied with the rack mount kit
to screw the rack mounting brackets into the front of the unit:
Phillips head hex
M3 x 8
15
KM0032 / KM0532 / KM0932 User Manual
3. Position the device in the front of the rack and align the holes in the
mounting brackets with the holes in the rack.
4. Screw the mounting brackets to the rack.
Note: Cage nuts are provided for racks that are not prethreaded.
16
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