This is an FCC Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
RoHS
This product is RoHS compliant.
SJ/T 11364-2006
The following contains information that relates to China.
ii
KL1100 User Manual
User Information
Online Registration
Be sure to register your product at our online support center:
Internationalhttp://support.aten.com
North AmericaATEN TECHhttp://www.aten-usa.com/product_registration
ATEN NJhttp://support.aten.com
Telephone Support
For telephone support, call this number:
International886-2-8692-6959
North AmericaATEN TECH1-888-999-ATEN
ATEN NJ1-732-356-1703
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed `as is'.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
Altusen and the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights
reserved. All other brand names and trademarks are the registered property of their respective owners.
Package Contents
The KL1100 package consists of:
1 KL1100 Dual Rail LCD PS/2 - USB Console
with Standard Rack Mount Kit
1 Custom KVM Cable
1 Power Cord (AC power models only)
1 Firmware Upgrade Cable
1 User Manual*
1 Quick Start Guide
Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the console or to any other
devices on the KL1100 installation.
* Changes may have been made to the manual since it was printed. Please visit
our web site to download the most up to date version of the manual.
This User Manual is provided to help you get the most from your KL1100
system. It covers all aspects of installation, configuration and operation. An
overview of the information found in the manual is provided below.
Overview
Chapter 1, Introduction, introduces you to the KL1100 KVM Console. Its
purpose, features and benefits are presented, and its components are described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up your installation, and explains some basic operation procedures.
Chapter 3, Operation, describes the fundamental concepts involved in
operating the KL1100.
Chapter 4, Firmware Upgrade, explains how to upgrade the KL1100’s
firmware with the latest available versions.
An Appendix, provides specifications and other technical information
regarding the KL1100.
vii
KL1100 User Manual
Conventions
This manual uses the following conventions:
MonospacedIndicates text that you should key in.
[ ]Indicates keys you should press. For example, [Enter] means to
1.Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential
→Indicates selecting the option (on a menu or dialog box, for
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
steps.
example), that comes next. For example, Start
to open the Start menu, and then select Run.
Indicates critical information.
→ Run means
Product Information
For information about all ALTUSEN products and how they can help you
connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN
Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and
telephone numbers
International – http://www.aten.com
North America – http://www.aten-usa.com
viii
Chapter 1
Introduction
Overview
The KL1100 is a series of KVM Console modules featuring an integrated 17"
or 19" LCD panel, a full keyboard, and a touch pad in a 1U rack-mountable
sliding housing with AC or DC based input power sources.
The KL1100 KVM Console modules serve as the front end sliding console for
compatible KVM switches. This means users who already have a compatible
KVM switch can take advantage of the space saving and efficiency benefits of
the sliding console module without having to purchase a KVM switch module.
The KL1100’s LCD and keyboard/touch pad modules slide independently of
each other. To maximize space in your data center, the keyboard/touch pad
module slides back to "hide away" when not in use, while the thin profile LCD
monitor rotates back – flush against the rack – allowing convenient monitoring
of computer activity.
For added convenience, ports for an external PS/2 or USB keyboard and mouse
as well as a monitor are provided on the rear panel – permitting you to manage
the switch from a local console up to 20 meters away.
Setup is fast and easy. Simply use the included custom KVM cable set to link
the LCD Console's KVM port to the console ports of your KVM switch and
you are ready to go.
Since the KL1100's firmware is upgradable, you can stay current with the latest
functionality improvements simply by downloading firmware updates from
ATEN’s web site as they become available.
1
KL1100 User Manual
Features
Integrated KVM console with 17"or 19” LCD monitor in a dual rail
housing with top and bottom clearance for smooth operation in a 1U high
system rack
Select either AC or DC power input models
Standard rack mount kit included – optional Easy Rack Mounting (single
person installation) rack mount kit available (requires separate purchase)
Supports an external console with either PS/2 or USB connectors
Dual interface – Supports computers and KVM switches with PS/2 or
USB keyboards and mice
Additional hot-pluggable USB mouse port on front panel
Internal power supply
High video resolution:
Up to 1280 x 1024 @75Hz (17" and 19" LCD)
Supports DDC, DDC2, DDC2B
DDC emulation of the LCD monitor
Video settings of attached computers are automatically adjusted for
optimal output to the LCD monitor
Standard 105-key keyboard; Sun keyboard emulation
Dual rail design allows LCD monitor and keyboard/touch pad modules to
operate independently
Compatible with all ATEN KVM Switches and most other KVM switches
Adjustable depth to fit within the rack
Firmware upgradeable
Supports Microsoft Intellimouse (5 keys)
Supports Logitech and Microsoft wireless mice
Console lock – enables the console drawer to remain securely locked away
in position when not in use
DDC emulation – video settings of each computer are automatically
adjusted for optimal output to the monitor
2
Chapter 1. Introduction
Requirements
LCD Console
The LCD console supports most KVM switches that have PS/2 console
port connectors. If you are unsure whether your switch is supported or not,
check with your dealer.
The integrated LCD monitor's maximum resolution is 1280 x 1024
@75Hz. Make sure that none of the resolution settings of the connected
computers exceed the LCD monitor's maximum resolution.
External Console
A VGA, SVGA, or MultiSync monitor capable of displaying the highest
resolution provided by any computer in the installation
USB or PS/2 keyboard and mouse
If you install an external console and wish to extend the distance between it and
the KL1100, CS Custom extender cables are available in various lengths.
Contact your dealer for details.
Cables
For optimum signal integrity and to simplify the layout, we strongly
recommend that you use high quality custom cable sets available in varying
lengths, described in the ta ble below, which can be purchased from your dealer .
Length (m)Part Number
1.202L-5201P
1.802L-5202P
3.002L-5203P
6.002L-5206P
1.802L-5702P
1.202L-5201U
1.802L-5202U
3.002L-5203U
5.002L-5205U
3
KL1100 User Manual
Operating Systems
Supported operating systems are shown in the table, below.
OSVersion
WindowsNT and higher
LinuxRedHat7.1 and higher
SuSE9.0 and higher
Mandriva (Mandrake)9.0 and higher
UNIXAIX4.3 and higher
FreeBSD4.2 and higher
SunSolaris 8 and higher
NovellNetware5.0 and higher
DOS6.2 and higher
4
Components
Front View
3
4
Chapter 1. Introduction
1
2
7
6
5
No.ComponentDescription
1Upper HandlePull to slide the LCD module out; push to slide the module in.
2LCD ModuleSee LC D Module, page 7.
3Keyboard Module See Keyboard Module, page 6.
4Lower HandlePull to slide the keyboard module out. See Opening the
5Power LEDLights (blue) to indicate that the unit is receiving power.
6LCD Release
Catch
7Rack Mounting
Tabs
See Opening the Console, page 15, for details on sliding the
console in and out.
Console, page 15, for more details on sliding the console in
and out.
These catches (one on each side) release the LCD module
so you can slide it away.
The rack mounting tabs located at each corner of the unit
secure the chassis to a system rack. See Standard Rack Mounting, page 12, for details.
5
KL1100 User Manual
Keyboard Module
1
3
2
4
5
1
6
No.ComponentDescription
1Keyboard
Release Catch
2Reset Button
These catches (one on each side) release the keyboard
module so you can slide it away.
Pressing and holding this button while powering on the unit
causes the KL1100 to revert to the original factory installed
firmware version – allowing you to recover from a failed
firmware upgrade.
Pressing and holding this button for more than three
seconds performs a system reset.
Note: The button is recessed and must be pushed with a thin
object - such as the end of a paper clip or a ballpoint pen.
3Lock LEDsThe Num Lock, Caps Lock, Scroll Lock LEDs are located
4KeyboardStandard 105-key keyboard
5Touch padStandard mouse touch pad
6External Mouse
Port
here.
This USB mouse port is provided for users who prefer to use
an external mouse.
6
Chapter 1. Introduction
2
1
3
4
5
LCD Module
No.ComponentDescription
1LCD DisplayTo access the LCD monitor , slide the LCD module out and flip
2LCD ControlsThese buttons control the position and picture settings of the
3LCD On/Off
Button
4Firmware
Upgrade Port
5Firmware
Upgrade Switch
up the cover. See Opening the Console, page 15, for details
on sliding the LCD module out.
LCD display. See LCD OSD Configuration, page 22, for
details.
Push this button to turn the LCD monitor on and off. The
button lights when the LCD monitor is off to indicate that only
the monitor is off – not the KVM switch itself.)
The Firmware Upgrade Cable that transfers the firmware
upgrade data from the administrator's computer to the KL1100
plugs into this RJ-11 connector.
During normal operation and while performing a firmware
upgrade, this switch should be in the NORMAL position. If a
firmware upgrade operation does not complete successfully,
this switch is used to perform a firmware upgrade recovery.
See Firmware Upgrade Recovery, page 31, for details.
7
KL1100 User Manual
Rear View (AC Power)
2
1
No.ComponentDescription
1Power SocketThis is a standard 3 prong AC power socket. The power cord
2Power SwitchThis is a standard rocker switch that powers the KL1100 on
3External
Console Section
4KVM Port
Section
3
from an AC source plugs in here.
and off.
For flexibility and convenience, the KL1100 supports an
independent, external, KVM console. The external console's
keyboard, monitor, and mouse cables plug in here.
The cable linking the KL1100 to a computer or switch plugs in
here.
Note: The shape of this SPHD connector has been
specifically modified so that only KVM cables designed to
work with this console can plug in (see External Console,
page 3 for details). Do NOT attempt to use ordinary 15 pin
VGA connector cable to link this port to a computer or switch.
4
8
Chapter 1. Introduction
3
2
1
4
Rear View (DC Power)
No.ComponentDescription
1Power SwitchThis is a standard rocker switch that powers the KL1100 on
2External
Console Section
3KVM Port
Section
4DC Terminal
Block
and off.
For flexibility and convenience, the KL1100 supports an
independent, external, KVM console. The external console's
keyboard, monitor, and mouse cables plug in here.
The cable linking the KL1100 to a computer or switch plugs in
here.
Note: The shape of this SPHD connector has been
specifically modified so that only KVM cables designed to
work with this console can plug in (see External Console,
page 3 for details). Do NOT attempt to use ordinary 15 pin
VGA connector cable to link this port to a computer or switch.
The electric leads from a DC power supply connect here.
9
KL1100 User Manual
This Page Intentionally Left Blank
10
Chapter 2
1. Important safety information regarding the placement of this
device is provided on page 33. Please review it before
proceeding.
2. Make sure that power to all the devices you will be connecting
up has been turned off. You must unplug the power cords of any
computers that have the Keyboard Power On function.
3. Packing material has been inserted to protect the KL1100 during
shipping. Slide the LCD module out (see Opening the Console,
page 15), until the packing material is visible. Remove the
packing material before installing the unit, as shown in the
diagram below.
Hardware Setup
Before you Begin
11
KL1100 User Manual
L Brackets
Side Mountng
Brackets
Standard Rack Mounting
A standard rack mounting kit can be purchased separately for your KL1100.
The kit enables the KL1100 to be mounted in rack with a depth of 42–77 cm.
Note: 1. It takes two people to mount the switch: one to hold it in place, the
other to screw it in.
2. The standard rack mounting kit does not include screws or cage nuts.
If you need additional screws or cage nuts, contact your rack dealer.
3. Optional mounting kits - including single person Easy Installation
kits - are available with a separate purchase. See Optional Rack Mounting, page 40 in the Appendix for details.
12
Chapter 2. Hardware Setup
To rack mount the KL1100, do the following:
1. While one person positions the KL1100 in the rack and holds it in place,
the second person loosely screws the front brackets to the rack.
2. While the first person still holds the KL1100 in place, the second person
slides the L brackets into the KL1100's side mounting brackets from the
rear until the bracket flanges contact the rack, then screws the L brackets
to the rack.
3. After the L brackets have been secured, tighten the front bracket screws.
Note: Allow at least 5.1 cm on each side for proper ventilation, and at least
12.7 cm at the back for the power cord and cable clearance.
13
KL1100 User Manual
Connecting Up
Refer to the example installation diagram as you perform the following steps:
1. Plug the SPHD connector end of a KVM cable (either supplied with the
unit, or purchased separately, see External Console, page 3) into the LCD
Console's KVM port.
2. Plug the keyboard, monitor, and mouse connectors of the KVM cable into
their respective ports on the Console Section of a KVM switch.
3. If you are installing an external console, plug your keyboard, monitor, and
mouse into their respective ports on the Console Section of the LCD
Console. The ports are color coded and marked with an icon for easy
identification.
4. Connect the KL1100 to a power source.
For AC power models, plug the power cord into the LCD Console's
power socket and into a power source.
For DC power models, properly connect the wires from a DC power
source into the DC terminal block.
5. Power up your KVM installation.
6. Turn on the power to LCD Console.
Installation Diagram
4
6
14
3
1
5
2
Chapter 3
Operation
Opening the Console
The KL1100's console consists of two modules: an LCD display module
located under the top cover; and a keyboard / touch pad module below the LCD
module.
The modules can either slide together, or independently. This allows you to
have the LCD display available for viewing while the keyboard / touch pad
module is conveniently out of the way when not in use.
Opening Separately
1. Pull the release catch to release the console, and pull the top panel a few
centimeters toward you. Once the console has been released, you can let
go of the catch.
Release Catch
(Continues on next page.)
15
KL1100 User Manual
(Continued from previous page.)
2. Pull the top panel all the way out until it clicks into place.
3. Rotate the top panel all the way back to expose the LCD screen.
16
Chapter 3. Operation
4. Reach underneath and pull the keyboard module all the way out until it
clicks into place.
Opening Together
Refer to the diagrams in the Opening Separately section as you do the
following:
1. Pull the release catch and pull the top and bottom panels out until the
keyboard module clicks into place.
Note: Once the console has been released, you can let go of the catch.
2. Pull the top panel the rest of the way out until it clicks into place.
3. Rotate the top panel all the way back to expose the LCD screen.
Note: Refer to the warning regarding placing excessive weight on the
keyboard module on the following page.
17
KL1100 User Manual
The maximum load bearing capacity of the keyboard module is
30kg. Failure to heed the information below can result in damage
to the keyboard module.
Operating Precautions
RIGHT
Rest your hands and arms lightly on the
keyboard module as you work.
WRONG!
DO NOT lean your body weight on the
keyboard module.
DO NOT place heavy objects on the
keyboard module.
18
Chapter 3. Operation
Closing the Console
1. Pull the release catches located on either side of the keyboard toward you
to release the keyboard module, then slide the module slightly in.
2. Let go of the catches. Using the front handle, push the keyboard module
all the way in.
(Continues on next page.)
19
KL1100 User Manual
(Continued from previous page.)
3. Rotate the LCD module all the way down, then pull the rear catches to
release the LCD module.
4. Using the front handle, push the module all the way in.
20
Chapter 3. Operation
Hot Plugging
The KL1100 supports hot plugging – components can be removed and added
to the console by unplugging their cables from the ports without the need to
shut down the KL1100.
Powering Off and Restarting
If it becomes necessary to Power Off the KL1100 (to upgrade the firmware, for
example), simply turn off the power to the unit using the rear panel power
switch.
Restarting the KL1100 is as easy as turning the rear panel power switch back
on.
21
KL1100 User Manual
LCD OSD Configuration
The LCD Buttons
The LCD OSD allows you to set up and configure the LCD display. Four
buttons are used to perform the configuration, as described in the table, below:
ButtonFunction
MENU
EXIT
When you have not entered the LCD OSD Menu function,
pressing this button invokes the Menu function, and brings up
the Main Menu.
When you have entered the LCD OSD Menu function, and
have reached a setting choice with the navigation buttons,
pressing this button brings up its adjustment screen.
When navigating through the menus, this button moves you Right
or Up. When making an adjustment, it increases the value.
When navigating through the menus, this button moves you Left
or Down. When making an adjustment, it decreases the value.
When you have not entered the LCD OSD Menu function,
pressing this button performs an auto adjustment. An auto
adjustment automatically configures all the settings for the
LCD panel to what the OSD considers their optimum values to
be.
When you have entered the LCD OSD Menu function, pressing
this button exits the current menu and returns you to the
previous menu. Use it to leave an adjustment menu when you
are satisfied with the adjustment you made.
When you are at the Main Menu, pressing this button exits the
LCD OSD.
22
Chapter 3. Operation
LCD Adjustment Settings
An explanation of the LCD OSD adjustment settings is given in the table
below:
SettingExplanation
BrightnessAdjusts the background black level of the screen image.
ContrastAdjusts the foreground white level of the screen image.
PhaseIf pixel jitter or horizontal line noise is visible on the display,
ClockIf vertical banding is visible on the display, your LCD may
H-PositionPositions the display area on the LCD panel horizontally
V-Position Positions the display area on the LCD panel vertically
Color TemperatureAdjusts the color quality of the display. You can adjust the
LanguageSelects the language that the OSD displays its menus in.
OSD DurationLets you set the amount of time the OSD displays on the
ResetResets the adjustments on all menus and submenus to
your LCD may have the wrong phase setting. Adjust the
phase setting to eliminate these problems.
have the wrong clock setting. Adjust the clock setting to
eliminate vertical banding.
(moves the display area left or right).
(moves the display area up or down).
warmth value, color balance, etc. The Adjust Color
selection has a further submenu that lets you fine tune the
RGB values.
screen. If there is no input for the amount of time you
choose, the OSD display turns off.
their factory default settings.
Note: The Language setting does not return to the factory
default, but remains at the one that you have set it to.
23
KL1100 User Manual
Console Selection
Console selection on the KL1100 is accomplished with hotkey combinations,
as described in the following table:
CombinationAction
[Ctrl] [Alt] [Shift] [P] [C] [Enter]to select normal mode (pc, etc.).
[Ctrl] [Alt] [Shift] [S] [U] [N] [Enter] to select SUN
[Ctrl] [Alt] [Shift]
[u] [p] [g] [r] [a] [d] [e] [Enter]
[Ctrl] [Alt] [Shift] [L] [Enter]Enable Local (LCD) console;
Note: 1. Press the keys in sequence - one key at a time. First [Ctrl], then [Alt],
then [Shift], etc.
Activates the Firmware Upgrade Mode.
Note: this Hotkey sequence only works when the
Firmware Upgrade Recovery Switch (see page 26)
is in the Normal position.
Disable Remote (external) console.
Disable Local (LCD) console.
Enable both consoles (default).
2. Console selections are not saved. If the KL1100 is powered off, it
reverts to the default setting of both consoles enabled when it is
powered on again.
3. If the KVM switch connected to the KL1100 uses the [Ctrl] [Alt] [Shift] combination to invoke its hotkey mode, you won't be able to
access any of its hotkey operations because the KL1100 will capture
the combination for console selection first.
Port ID Numbering & Port Selection
Port ID numbering and Port Selection follow the method used by the KVM
switch connected to the KL1100. Consult your KVM switch's User Manual for
details.
24
Chapter 4
Firmware Upgrade
The Firmware Upgrade Utility
As new firmware revisions become available for the KL1100, firmware
upgrade packages are posted on the ATEN web site. The Windows-based
Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated
process for upgrading the KL1100’s firmware. Check the web site regularly to
find the latest firmware packages and information relating to them.
Before You Begin
To prepare for the firmware upgrade, do the following:
1. From a computer that is not part of your KL1100 installation go to A TEN’s
Internet support site and choose the model name that relates to your device
to get a list of available Firmware Upgrade Packages.
2. Choose the Firmware Upgrade Package you want to install (usually the
most recent), and download it to your computer.
3. Use the Firmware Upgrade Cable (provided with this unit), to connect a
COM port on your computer to the Firmware Upgrade Port of the
KL1100.
25
KL1100 User Manual
Firmware Upgrade Mode
The KL1100’s firmware upgrade mode can be accessed one of two ways: by
entering a hotkey sequence (see Console Selection, page 24), or by placing the
KL1100 in firmware upgrade recovery mode (see Firmware Upgrade Recovery, page 31).
Note: In order to activ ate the Firmware Upgrade Mode using a hotkey
sequence, the Firmware Upgrade Recovery Switch (see page 7) must be
set to the Normal position.
1. Turn off the power to the KL1100 using the power switch located on the
back side of the console.
2. Slide the firmware switch to RECOVER (see page 7).
3. Turn on the power to the KL1100 using the power switch located on the
back side of the console.
When the KL1100 is in Firmware Upgrade Mode, the Num Lock, Caps Lock
and Scroll Lock LEDs will continually flash on and off.
To exit the Firmware Upgrade Mode, see Exiting Firmware Upgrade Mode,
page 31.
26
Chapter 4. Firmware Upgrade
Performing the Upgrade
Starting the Upgrade:
1. With the KL1100 in Firmware Upgrade Mode, run the downloaded
Firmware Upgrade Package file from your computer - either by double
clicking the file icon, or by opening a command line and keying in the full
path and filename.
The Firmware Upgrade Utility Welcome screen appears:
2. Read and Agree to the License Agreement (enable the I Agree radio
button).
(Continues on next page.)
27
KL1100 User Manual
(Continued from previous page.)
3. Click Next. The Firmware Upgrade Utility main screen appears:
The Utility inspects your installation. All the devices capable of being
upgraded by the package are listed in the Device List panel.
4. Click Next to perform the upgrade.
If you enabled Check Firmware Version, the Utility compares the
device's firmware level with that of the upgrade files. If it finds that the
device's version is higher than the upgrade version, it brings up a
dialog box informing you of the situation and gives you the option to
continue the upgrade:
If you didn't enable Check Firmware Version, the Utility installs the
upgrade files without checking whether they are a higher level, or not.
As the Upgrade proceeds status messages appear in the Status
Messages panel, and the progress toward completion is shown on the
Progress bar.
28
Chapter 4. Firmware Upgrade
Upgrade Succeeded:
After the upgrade has completed, a screen appears to inform you that the
procedure was successful:
Click Finish to close the Firmware Upgrade Utility.
29
KL1100 User Manual
Upgrade Failed:
If the upgrade failed to complete successfully the Upgrade Failed screen
appears:
Click Cancel to close the Firmware Upgrade Utility. See the next section, Firmware Upgrade Recovery, for how to proceed.
30
Chapter 4. Firmware Upgrade
Firmware Upgrade Recovery
There are basically three conditions that call for firmware upgrade recovery:
When the unit’s firmware becomes corr upt ed f or some reas on and y ou are
unable to operate it.
When a firmware upgrade procedure is interrupted.
When a firmware upgrade procedure fails.
To perform a firmware upgrade recovery, do the following:
1. Slide the Firmware Upgrade Recovery Switch (see page 7) to the Recover
position.
2. Power off and restart the KL1100 according to the instructions given in the
Powering Off and Restarting section (see page 21).
3. Slide the Firmware Upgrade Recovery Switch back to the Normal
position.
4. Repeat Step 2.
Exiting Firmware Upgrade Mode
To exit the Firmware Upgrade Mode, do the following:
1. Slide the Firmware Upgrade Recovery Switch (see page 7) to the Normal
position.
2. Power off and restart the KL1100 according to the instructions given in the
Powering Off and Restarting section (see page 21).
31
KL1100 User Manual
This Page Intentionally Left Blank
32
Appendix
Safety Instructions
General
Read all of these instructions. Save them for future reference.
Follow all warnings and instructions marked on the device.
Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage will result.
Do not use the device near water.
Do not place the device near, or over, radiators or heat registers.
The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered.
The device should never be placed on a soft surface (bed, sofa, rug, etc.) as
this will block its ventilation openings. Likewise, the device should not be
placed in a built in enclosure unless adequate ventilation has been provided.
Never spill liquid of any kind on the device.
Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
The device should be operated from the type of power source indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
The device is designed for IT power distribution systems with 230V
phase-to-phase voltage.
The device is equipped with a 3-wire grounding type plug. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your
electrician to replace your obsolete outlet. Do not attempt to defeat the
purpose of the grounding-type plug. Always follow your local/national
wiring codes.
Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
(Continues on next page.)
33
KL1100 User Manual
(Continued from previous page.)
If an extension cord is used with this device make sure that the total of the
ampere ratings of all products used on this cord does not exceed the
extension cord ampere rating. Make sure that the total of all products
plugged into the wall outlet does not exceed 15 amperes.
T o help protect your system from sudden, transient increases and
decreases in electrical power, use a surge suppressor, line conditioner, or
uninterruptible power supply (UPS).
Position system cables and power cables carefully; Be sure that nothing
rests on any cables.
Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
Do not attempt to service the device yourself. Refer all servicing to
qualified service personnel.
If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
The power cord or plug has become damaged or frayed.
Liquid has been spilled into the device.
The device has been exposed to rain or water.
The device has been dropped, or the cabinet has been damaged.
The device exhibits a distinct change in performance, indicating a need
for service.
The device does not operate normally when the operating instructions
are followed.
Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.
Do not connect the RJ-11 connector marked “UPGRADE” to a public
telecommunication network.
34
Appendix
DC Power
The system relies on the protective devices in the building installation for
protection against short-circuit, overcurrent, and earth (grounding) fault.
Ensure that the protective devices in the building installation are properly
rated to protect the system, and that they comply with national and local
codes.
Ensure that there is a readily accessible disconnect device incorporated in
the building's installation wiring.
A separate protective earthing terminal is provided on this product and
shall be permanently connected to earth.
For the DC supply circuit, select a DC supply cable that is certified by UL,
CAUTION: This equipment is designed to permit the connection of
the earthed conductor of the DC supply circuit to the earthing conductor at
the equipment. If this connection is made, all of the following conditions
must be met:
This equipment shall be connected directly to the DC supply system
earthing electrode conductor or to a bonding jumper from an earthing
terminal bar or bus to which the DC supply system earthing electrode
conductor is connected.
This equipment shall be located in the same immediate area (such as
adjacent cabinets) as any other equipment that has a connection
between the earthed conductor of the same DC supply circuit and the
earthing conductor, and also the point of earthing of the DC system.
The DC system shall not be earthed elsewhere.
The DC supply source is to be located within the same premises as this
equipment.
Switching or disconnecting devices shall not be in the earthed circuit
conductor between the DC source and the point of connection of the
earthing electrode conductor.
WARNING: This unit is intended for installation in restricted access
areas. A restricted access area (server room, data center, etc.) is where
access can only be gained by service personnel through the use of a special
tool, lock and key, or other means of security, and is controlled by the
authority responsible for the location.
35
KL1100 User Manual
Rack Mounting
Before working on the rack, make sure that the stabilizers are secured to
the rack, extended to the floor, and that the full weight of the rack rests on
the floor. Install front and side stabilizers on a single rack or front
stabilizers for joined multiple racks before working on the rack.
Always load the rack from the bottom up, and load the heaviest item in the
rack first.
Make sure that the rack is level and stable before extending a device from
the rack.
Use caution when pressing the device rail release latches and sliding a
device into or out of a rack; the slide rails can pinch your fingers.
After a device is inserted into the rack, carefully extend the rail into a
locking position, and then slide the device into the rack.
Do not overload the AC supply branch circuit that provides power to the
rack. The total rack load should not exceed 80 percent of the branch circuit
rating.
Ensure that proper airflow is provided to devices in the rack.
Do not step on or stand on any device when servicing other devices in a
rack.
36
Appendix
Technical Support
Technical support is available both by email and online (with a browser over
the web):
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase.
Your computer configuration, includi ng operating system, revision level,
expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help.
37
KL1100 User Manual
Specifications
AC Power Models
Function17” LCD19” LCD
Computer Connections1
Console SelectionHotkey
External
Console Ports
Connectors
KVM Ports1 x SPHD-18 Female (Yellow)
External Mouse1 x USB Type A Female (Black)
FW Upgrade1 x RJ-11
Power1 x 3-pr on g AC So cket
SwitchesReset1 x Semi-recessed Pushbutton
Power1 x Rocker
F/W Upgrade1 x Slide
LCD Power1 x Pushbutton
LCD Adjustment4 x Pushbutton
LEDsPower1 (Blue)
LCD Power1 (Orange)
LockNum1 (Green)
EmulationKeyboard / MousePS/2; USB
Video1280 x 1024@75Hz, DDC2B
I/P Rating100–240VAC; 50–60Hz; 1A
Power Consumption29.6W32. 2W
EnvironmentOperatin g Temp.
Storage Temp.
Humidity0–90% RH NC
Physical
Properties
HousingMetal & Plastic
Weight15.90 kg17.40 kg
Dimensions (L x W x H)61.4 x 48.2 x 4.4 cm66.5 x 48.2 x 4.4 cm
Keyboard1 x 6-pin Mini-DIN Female (Purple)
1 x USB Type A Female (Black)
Video1 x HDB-15 Female (Blue)
Mouse1 x 6-pin Mini-DIN Female (Green)
1 x USB Type A Female (Black)
Caps1 (Green)
Scroll1 (Green)
0–40o C
-20–60o C
38
DC Power Models
Function17” LCD19” LCD
Computer Connections1
Console SelectionHotkey
External
Console Ports
Connectors
KVM Ports1 x SPHD-18 Female (Yellow)
External Mouse1 x USB Type A Female (Black)
FW Upgrade1 x RJ-11
Power1 x 3W3 or DC Terminal
SwitchesReset1 x Semi-recessed pushbutton
Power1 x Rocker
F/W Upgrade1 x Slide
LCD Power1 x Pushbutton
LCD Adjustment4 x Pushbutton
LEDsPower1 (Blue)
LCD Power1 (Orange)
LockNum1 (Green)
EmulationKeyboard / MousePS/2; USB
Video1280 x 1024@75Hz, DDC2B
I/P Rating36–75VDC; 1A
Power Consumption29.6W32.2W
EnvironmentOperating Temp.
Storage Temp.
Humidity0–80% RH NC
Physical
Properties
HousingMetal & Plastic
Weight15.90 kg17.40 kg
Dimensions (L x W x H)61.4 x 48.2 x 4.4 cm66.5 x 48.2 x 4.4 cm
Keyboard1 x 6-pin Mini-DIN Female (Purple)
Video1 x HDB-15 Female (Blue)
Mouse1 x 6-pin Mini-DIN Female (Green)
Caps1 (Green)
Scroll1 (Green)
1 x USB Type A Female (Black)
1 x USB Type A Female (Black)
o
C
0–40
-20–60o C
Appendix
39
KL1100 User Manual
Optional Rack Mounting
For convenience and flexibility, three optional rack mounting kits are available
as shown in the following table:
To install the long bracket standard rack mount kit, simply replace the short L
brackets on the standard rack mount kit with the long ones, and mount the
KL1100 according to the instructions given for Standard Rack Mounting,
page 12.
While it takes two people to perform a standard installation, with an Easy-
Installation, kit, one person can mount the KL1100. To install the EasyInstallation kit, do the following:
1. Remove the standard sliding L brackets (not shown) and the side mounting
brackets from both sides of the KL1100.
Phillips head hex
M4L4-6pcs
40
Appendix
Rear Attachment
Sliding Bracket
Support
Flange
Slide Bar
Rear Flange
Front Flange
LEFT
RAIL
RIGHT
RAIL
2. Attach the left and right easy-installation mounting rails to the inside of
the rack. The flange that supports the KL1100 will be to the inside.
a) Screw the front flanges to the rack first.
b) Slide th e bars with the rear flanges tow a rd the rack until the flanges
make contact with the rack, then screw the rear flanges to the rack.
(Continues on next page.)
41
KL1100 User Manual
Phillips I head
M4L6
Phillips I head
M4L6
(Continued from previous page.)
3. Slide the KL1100 onto the support flanges. Use the screws supplied with
this package to loosely attach the front of the KL1100 to the front of the
rack (only tighten the screws part way).
4. Slide the rear attachment sliding brackets along the slide bars until they
contact the rear of the KL1100, then use the screws supplied with this
package to attach the bars to the rear of the KL1100 (tighten the screws all
the way).
42
Appendix
5. Slide the KL1100 open and closed a couple of times to be sure that it is
properly aligned and operating smoothly. (See Opening the Console,
page 15, for opening and closing procedures.)
6. After determining that the KL1100 is lined up and operating correctly,
finish by fully tightening the front attachment screws inserted in Step 3.
43
KL1100 User Manual
-
Sun Keyboard Emulation
The PC compatible (101/104 key) keyboard can emulate the functions of the
Sun keyboard when the Control key [Ctrl] is used in conjunction with other
keys. The corresponding functions are shown in the table below.
Note: When using key combinations, press and release the first key (Ctrl),
then press and release the activation key.
44
Troubleshooting
SymptomAction
There are ghost images on the
external monitor.
Some characters I enter from
the keyboard do not display
correctly.
I can’t use the special keys on
the Sun external keyboard to
control Sun computers.
The distance between the external console and the
KL1100 is too great. The maximum VGA cable
distance should not exceed 20m and, in some cases,
may need to be shorter. Replace the VGA cable with
one of an appropriately short length.
The keyboard layout setting for the port does not
match the keyboard you are using. On your switch,
change the keyboard layout setting for the port to
match the layout of the keyboard you are using.
Use Sun keyboard emulation keystrokes (page 44) to
acheive all Sun keyboard functions.
About SPHD Connectors
This product uses SPHD connectors for its KVM and/or
Console ports. We have specifically modified the shape of these
connectors so that only KVM cables that we have designed to
work with this product can be connected.
Appendix
KL1100 Models
There are four models in the KL1100 series. Options include integrated 17” or
19” LCD panels and AC or DC based input power sources.
ALTUSEN warrants this product against defects in material or workmanship for a period of one
(1) year from the date of purchase. If this product proves to be defective, contact ALTUSEN's
support department for repair or replacement of your unit. ALTUSEN will not issue a refund.
Return requests can not be processed without the original proof of purchase.
When returning the product, you must ship the product in its original packaging or packaging that
gives an equal degree of protection. Include your pro of of purchase in the packaging an d the RMA
number clearly marked on the outside of the package.
This warranty becomes invalid if the factory-supplied serial number has been removed or altered
on the product.
This warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse,
abuse, negligence or modification of any part of the prod uct. This warranty does not cover damage
due to improper operation or maintenance, connection to improper equipment, or attempted repair
by anyone other than ALTUSEN. This warranty does not cover products sold AS IS or WITH
FAULTS.
IN NO EVENT SHALL ALTUSEN'S LIABILITY EXCEED THE PRICE PAID FOR THE
PRODUCT. FURTHER, ALTUSEN SHALL NOT BE RESPONSIBLE FOR DIRECT,
INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING
FROM THE USE OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE, OR ITS
DOCUMENTATION. ALTUSEN SHALL NOT IN ANY WAY BE RESPONSIBLE FOR,
WITHOUT LIMITATION, LOSS OF DATA, LOSS OF PROFITS, DOWNTIME, GOODWILL,
DAMAGE OR REPLACEMENT OF EQUIPMENT OR PROPERTY, AND ANY EXPENSES
FROM RECOVERY, PROGRAMMING, AND REPRODUCTION OF ANY PROGRAM OR
DATA.
ALTUSEN makes no warranty or representation, expressed, implied, or statutory with respect to
its products, contents or use of this documentation and all accompanying software, and specifically
disclaims its quality, performance, merchantability, or fitness for any particular purpose.
ALTUSEN reserves the right to revise or update its product, software or documentation without
obligation to notify any individual or entity of such revisions, or update.
For details about extended warranties, please contact one of our dedicated value added resellers.