ATEN KL1100 User Manual

Dual Rail LCD PS/2 - USB Console

KL1100

User Manual

www.aten.com

KL1100 User Manual

FCC Information

This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

RoHS

This product is RoHS compliant.

SJ/T 11364-2006

The following contains information that relates to China.

User Information

Online Registration

Be sure to register your product at our online support center:

International http://support.aten.com North America http://www.aten-usa.com/product_registration

Telephone Support

For telephone support, call this number:

International 886-2-8692-6959 China 86-10-5255-0110 Japan 81-3-5323-7178 Korea 82-2-467-6789 North America 1-888-999-ATEN ext 4988 United Kingdom 44-8-4481-58923

KL1100 User Manual

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed `as is'. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

iii

KL1100 User Manual

Manual Part No. PAPE-0275-AX2G

Manual Date:2010-10-29

Altusen and the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights

reserved. All other brand names and trademarks are the registered property of their respective owners.

Package Contents

The KL1100 package consists of: 1 KL1100 Dual Rail LCD PS/2 - USB Console

with Standard Rack Mount Kit 1 Custom KVM Cable 1 Power Cord (AC power models only) 1 Firmware Upgrade Cable 1 User Manual* 1 Quick Start Guide

Check to make sure that all of the components are present and in good order. If anything is missing, or was damaged in shipping, contact your dealer.

Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the console or to any other devices on the KL1100 installation.

* Changes may have been made to the manual since it was printed. Please visit

our web site to download the most up to date version of the manual.

KL1100 User Manual

Contents

FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii

Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Chapter 1.

Introduction

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

LCD Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

External Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Keyboard Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Rear View (AC Power) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Rear View (DC Power) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Chapter 2.

Hardware Setup

Before you Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Standard Rack Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Connecting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Chapter 3.

Operation

Opening the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Opening Separately. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Opening Together . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Operating Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Closing the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

KL1100 User Manual

LCD OSD Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

The LCD Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

LCD Adjustment Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Console Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Chapter 4.

Firmware Upgrade

The Firmware Upgrade Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Firmware Upgrade Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Performing the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Upgrade Succeeded:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Upgrade Failed:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Exiting Firmware Upgrade Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Appendix

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

DC Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

North America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

AC Power Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

DC Power Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Optional Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Sun Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

About SPHD Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

KL1100 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

KL1100 User Manual

About This Manual

This User Manual is provided to help you get the most from your KL1100 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

Overview

Chapter 1, Introduction, introduces you to the KL1100 KVM Console. Its

purpose, features and benefits are presented, and its components are described. Chapter 2, Hardware Setup, provides step-by-step instructions for setting

up your installation, and explains some basic operation procedures. Chapter 3, Operation, describes the fundamental concepts involved in

operating the KL1100. Chapter 4, Firmware Upgrade, explains how to upgrade the KL1100’s

firmware with the latest available versions. An Appendix, provides specifications and other technical information

regarding the KL1100.

vii

KL1100 User Manual

Conventions

This manual uses the following conventions:

Monospaced Indicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means to

1. Numbered lists represent procedures with sequential steps. ♦ Bullet lists provide information, but do not involve sequential

→ Indicates selecting the option (on a menu or dialog box, for

press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

steps.

example), that comes next. For example, Start to open the Start menu, and then select Run.

Indicates critical information.

→ Run means

Product Information

For information about all ALTUSEN products and how they can help you connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and telephone numbers

 International – http://www.aten.com  North America – http://www.aten-usa.com

viii

Chapter 1

Introduction

Overview

The KL1100 is a series of KVM Console modules featuring an integrated 17" or 19" LCD panel, a full keyboard, and a touch pad in a 1U rack-mountable sliding housing with AC or DC based input power sources.

The KL1100 KVM Console modules serve as the front end sliding console for compatible KVM switches. This means users who already have a compatible KVM switch can take advantage of the space saving and efficiency benefits of the sliding console module without having to purchase a KVM switch module.

The KL1100’s LCD and keyboard/touch pad modules slide independently of each other. To maximize space in your data center, the keyboard/touch pad module slides back to "hide away" when not in use, while the thin profile LCD monitor rotates back – flush against the rack – allowing convenient monitoring of computer activity.

For added convenience, ports for an external PS/2 or USB keyboard and mouse as well as a monitor are provided on the rear panel – permitting you to manage the switch from a local console up to 20 meters away.

Setup is fast and easy. Simply use the included custom KVM cable set to link the LCD Console's KVM port to the console ports of your KVM switch and you are ready to go.

Since the KL1100's firmware is upgradable, you can stay current with the latest functionality improvements simply by downloading firmware updates from ATEN’s web site as they become available.

KL1100 User Manual

Features

 Integrated KVM console with 17"or 19” LCD monitor in a dual rail

housing with top and bottom clearance for smooth operation in a 1U high system rack

 Select either AC or DC power input models  Standard rack mount kit included – optional Easy Rack Mounting (single

person installation) rack mount kit available (requires separate purchase)

 Supports an external console with either PS/2 or USB connectors  Dual interface – Supports computers and KVM switches with PS/2 or

USB keyboards and mice

 Additional hot-pluggable USB mouse port on front panel  Internal power supply  High video resolution:

 Up to 1280 x 1024 @75Hz (17" and 19" LCD)  Supports DDC, DDC2, DDC2B  DDC emulation of the LCD monitor  Video settings of attached computers are automatically adjusted for

optimal output to the LCD monitor

 Standard 105-key keyboard; Sun keyboard emulation  Dual rail design allows LCD monitor and keyboard/touch pad modules to

operate independently

 Compatible with all ATEN KVM Switches and most other KVM switches  Adjustable depth to fit within the rack  Firmware upgradeable  Supports Microsoft Intellimouse (5 keys)  Supports Logitech and Microsoft wireless mice  Console lock – enables the console drawer to remain securely locked away

in position when not in use

 DDC emulation – video settings of each computer are automatically

adjusted for optimal output to the monitor

Chapter 1. Introduction

Requirements

LCD Console

 The LCD console supports most KVM switches that have PS/2 console

port connectors. If you are unsure whether your switch is supported or not, check with your dealer.

 The integrated LCD monitor's maximum resolution is 1280 x 1024

@75Hz. Make sure that none of the resolution settings of the connected computers exceed the LCD monitor's maximum resolution.

External Console

 A VGA, SVGA, or MultiSync monitor capable of displaying the highest

resolution provided by any computer in the installation

 USB or PS/2 keyboard and mouse If you install an external console and wish to extend the distance between it and

the KL1100, CS Custom extender cables are available in various lengths. Contact your dealer for details.

Cables

For optimum signal integrity and to simplify the layout, we strongly recommend that you use high quality custom cable sets available in varying lengths, described in the ta ble below, which can be purchased from your dealer .

Length (m) Part Number

1.20 2L-5201P

1.80 2L-5202P

3.00 2L-5203P

6.00 2L-5206P

1.80 2L-5702P

1.20 2L-5201U

1.80 2L-5202U

3.00 2L-5203U

5.00 2L-5205U

KL1100 User Manual

Operating Systems

Supported operating systems are shown in the table, below.

OS Version

Windows NT and higher Linux RedHat 7.1 and higher

SuSE 9.0 and higher Mandriva (Mandrake) 9.0 and higher

UNIX AIX 4.3 and higher

FreeBSD 4.2 and higher

Sun Solaris 8 and higher Novell Netware 5.0 and higher DOS 6.2 and higher

Components

Front View

Chapter 1. Introduction

No. Component Description

1 Upper Handle Pull to slide the LCD module out; push to slide the module in.

2 LCD Module See LC D Module, page 7. 3 Keyboard Module See Keyboard Module, page 6. 4 Lower Handle Pull to slide the keyboard module out. See Opening the

5 Power LED Lights (blue) to indicate that the unit is receiving power. 6 LCD Release

Catch

7 Rack Mounting

Tabs

See Opening the Console, page 15, for details on sliding the console in and out.

Console, page 15, for more details on sliding the console in and out.

These catches (one on each side) release the LCD module so you can slide it away.

The rack mounting tabs located at each corner of the unit secure the chassis to a system rack. See Standard Rack Mounting, page 12, for details.

KL1100 User Manual

Keyboard Module

No. Component Description

1 Keyboard

Release Catch

2 Reset Button

These catches (one on each side) release the keyboard module so you can slide it away.

 Pressing and holding this button while powering on the unit

causes the KL1100 to revert to the original factory installed firmware version – allowing you to recover from a failed firmware upgrade.

 Pressing and holding this button for more than three

seconds performs a system reset.

Note: The button is recessed and must be pushed with a thin object - such as the end of a paper clip or a ballpoint pen.

3 Lock LEDs The Num Lock, Caps Lock, Scroll Lock LEDs are located

4 Keyboard Standard 105-key keyboard 5 Touch pad Standard mouse touch pad 6 External Mouse

Port

here.

This USB mouse port is provided for users who prefer to use an external mouse.

Chapter 1. Introduction

LCD Module

No. Component Description

1 LCD Display To access the LCD monitor , slide the LCD module out and flip

2 LCD Controls These buttons control the position and picture settings of the

3 LCD On/Off

Button

4 Firmware

Upgrade Port

5 Firmware

Upgrade Switch

up the cover. See Opening the Console, page 15, for details on sliding the LCD module out.

LCD display. See LCD OSD Configuration, page 22, for details.

Push this button to turn the LCD monitor on and off. The button lights when the LCD monitor is off to indicate that only the monitor is off – not the KVM switch itself.)

The Firmware Upgrade Cable that transfers the firmware upgrade data from the administrator's computer to the KL1100 plugs into this RJ-11 connector.

During normal operation and while performing a firmware upgrade, this switch should be in the NORMAL position. If a firmware upgrade operation does not complete successfully, this switch is used to perform a firmware upgrade recovery. See Firmware Upgrade Recovery, page 31, for details.

KL1100 User Manual

Rear View (AC Power)

No. Component Description

1 Power Socket This is a standard 3 prong AC power socket. The power cord

2 Power Switch This is a standard rocker switch that powers the KL1100 on

3 External

Console Section

4 KVM Port

Section

from an AC source plugs in here.

and off. For flexibility and convenience, the KL1100 supports an

independent, external, KVM console. The external console's keyboard, monitor, and mouse cables plug in here.

The cable linking the KL1100 to a computer or switch plugs in here.

Note: The shape of this SPHD connector has been specifically modified so that only KVM cables designed to work with this console can plug in (see External Console, page 3 for details). Do NOT attempt to use ordinary 15 pin VGA connector cable to link this port to a computer or switch.

Chapter 1. Introduction

Rear View (DC Power)

No. Component Description

1 Power Switch This is a standard rocker switch that powers the KL1100 on

2 External

Console Section

3 KVM Port

Section

4 DC Terminal

Block

and off. For flexibility and convenience, the KL1100 supports an

independent, external, KVM console. The external console's keyboard, monitor, and mouse cables plug in here.

The cable linking the KL1100 to a computer or switch plugs in here.

The electric leads from a DC power supply connect here.

+ 39 hidden pages