This is an FCC Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
RoHS
This product is RoHS compliant.
SJ/T 11364-2006
The following contains information that relates to China.
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KH98 User Manual
User Information
Online Registration
Be sure to register your product at our online support center:
International – http://support.aten.com
North America – http://www.aten-usa.com/product_registration
Technical Support
Telephone: International: 886-2-8692-6959
North America: 1-888-999-ATEN
Online: Online technical support is available to ATEN customers
through our support center. See Technical Support, page xii, for
details.
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed `as is'.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
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KH98 User Manual
Safety Instructions
General
Read all of these instructions. Save them for future reference.
Follow all warnings and instructions marked on the device.
Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage will result.
Do not use the device near water.
Do not place the device near, or over, radiators or heat registers.
The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered.
The device should never be placed on a soft surface (bed, sofa, rug, etc.) as
this will block its ventilation openings. Likewise, the device should not be
placed in a built in enclosure unless adequate ventilation has been
provided.
Never spill liquid of any kind on the device.
Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
The device should be operated from the type of power source indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
The device is equipped with a 3-wire grounding type plug. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your
electrician to replace your obsolete outlet. Do not attempt to defeat the
purpose of the grounding-type plug. Always follow your local/national
wiring codes.
Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
If an extension cord is used with this device make sure that the total of the
ampere ratings of all products used on this cord does not exceed the
extension cord ampere rating. Make sure that the total of all products
plugged into the wall outlet does not exceed 15 amperes.
To help protect your system from sudden, transient increases and
decreases in electrical power, use a surge suppressor, line conditioner, or
uninterruptible power supply (UPS).
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KH98 User Manual
Position system cables and power cables carefully; Be sure that nothing
rests on any cables.
When connecting or disconnecting power to hot pluggable power supplies,
observe the following guidelines:
Install the power supply before connecting the power cable to the power
supply.
Unplug the power cable before removing the power supply.
If the system has multiple sources of power, disconnect power from the
system by unplugging all power cables from the power supplies.
Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
Do not attempt to service the device yourself. Refer all servicing to
qualified service personnel.
If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
The power cord or plug has become damaged or frayed.
Liquid has been spilled into the device.
The device has been exposed to rain or water.
The device has been dropped, or the cabinet has been damaged.
The device exhibits a distinct change in performance, indicating a need
for service.
The device does not operate normally when the operating instructions
are followed.
Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.
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KH98 User Manual
Rack Mounting
Before working on the rack, make sure that the stabilizers are secured to
the rack, extended to the floor, and that the full weight of the rack rests on
the floor. Install front and side stabilizers on a single rack or front
stabilizers for joined multiple racks before working on the rack.
Always load the rack from the bottom up, and load the heaviest item in the
rack first.
Make sure that the rack is level and stable before extending a device from
the rack.
Use caution when pressing the device rail release latches and sliding a
device into or out of a rack; the slide rails can pinch your fingers.
After a device is inserted into the rack, carefully extend the rail into a
locking position, and then slide the device into the rack.
Do not overload the AC supply branch circuit that provides power to the
rack. The total rack load should not exceed 80 percent of the branch circuit
rating.
Ensure that proper airflow is provided to devices in the rack.
Do not step on or stand on any device when servicing other devices in a
Altusen and the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.
Package Contents
The KH98 package consists of:
1 KH98 KVM Switch
1 Firmware Upgrade Cable
1Power Cord
1 Rack Mount Kit (Brackets and Phillips head hex M3 x 8 screws)
1 Foot Pad Set (4 pcs.)
1 User Manual*
1 Quick Start Guide
1 Registration Card
Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the switch or to any other
devices on the KH98 installation.
* Changes may have been made to the manual since it was printed. Please visit
our website to check for the most up-to-date version.
This User Manual is provided to help you get the most from your KH98
system. It covers all aspects of installation, configuration and operation. An
overview of the information found in the manual is provided below.
Overview
Chapter 1, Introduction, introduces you to the KH98 System. Its purpose,
features and benefits are presented, and its front and back panel components
are described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up your installation, and explains some basic operation procedures.
Chapter 3, OSD Operation, explains how to use the OSD to access and
control the computers connected to the switch.
Chapter 4, Hotkey Operation, explains how to access and control the
computers connected to the switch using Hotkeys.
Chapter 5, The Firmware Upgrade Utility, explains how to upgrade the
KH98’s Firmware.
An Appendix, at the end of the manual provides technical and
troubleshooting information.
x
Conventions
This manual uses the following conventions:
MonospacedIndicates text that you should key in.
KH98 User Manual
[ ]
1.
♦
→
Indicates keys you should press. For example, [Enter] means
to press the Enter key. If keys need to be chorded, they
appear together in the same bracket with a plus sign
between them: [Ctrl+Alt].
Numbered lists represent procedures with sequential steps.
Bullet lists provide information, but do not involve sequential
steps.
Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
means to open the Start menu, and then select Run.
Indicates critical information.
→ Run
xi
KH98 User Manual
Technical Support
International
Email SupportEmail your questions and concerns to:
Online Support
Technical Support
Troubleshooting
Documentation
Software Updates
support@aten.com
1. Online technical support is available to ALTUSEN customers through our e-Support Center:
http://support.aten.com
2. Online troubleshooting that describes the most commonly encountered problems and offers possible solutions to them; online documentation (including
electronically available manuals); and the latest drivers
and firmware for your product are available at our website: http://www.aten.com
North America
Email SupportEmail your questions and concerns to:
Online Support
Technical Support
Troubleshooting
Documentation
Software Updates
support@aten-usa.com
1. Online technical support is available to ALTUSEN customers through our e-Support Center:
http://www.aten-usa.com/support
2. Online troubleshooting that describes the most commonly encountered problems and offers possible solutions to them; online documentation (including
electronically available manuals); and the latest drivers
and firmware for your product are available at our website: http://www.aten-usa.com
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase.
Your computer configuration, including operating system, revision level,
expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help
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KH98 User Manual
Product Information
For information about all ALTUSEN products and how they can help you
connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN
Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and
telephone numbers
International – http://www.aten.com
North America – http://www.aten-usa.com
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KH98 User Manual
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xiv
Chapter 1
Introduction
Overview
The KH98 KVM Switch offers multiple computer access and IPMI based
monitoring from a single console (keyboard, monitor, and mouse).
IPMI (Intelligent Platform Management Interface) is quickly becoming the
industry standard for remote network infrastructure troubleshooting and failure
prevention.
IPMI provides server hardware health monitoring including CPU temperature,
voltage, fan speed, etc., along with other remote maintenance features like
system reset and power on/off. Best of all, IPMI can still be deployed remotely
even if the system is down (Out of Band). For more information on enabling
IPMI functionality, see F5 BMC:, page 31.
The KH98 allows users to manage and maintain company infrastructure in a
cost effective manner. A single KH98 can manage up to 8 computers. Since
units can be cascaded to three levels, in a full three stage installation up to 73
KH98 units can control and monitor up to 512 computers - all from a single
console. See Installation, page 9 for additional information.
Setup is fast and easy; plugging cables into their appropriate ports is all that is
entailed. There is no software to configure, so there is no need to get involved
in complex installation routines or be concerned with incompatibility
problems. Since the KH98 intercepts keyboard input directly, it works on any
hardware platform and with all operating systems.
There are three convenient methods to access any computer connected to the
installation: (1) using the pushbuttons located on each unit's front panel; (2)
entering Hotkey combinations from the keyboard; and (3) selecting from
menus provided by the On Screen Display (OSD). A powerful Auto Scan
feature also permits automatic scanning and monitoring of the activities of all
computers running on the installation one by one.
A KH98 installation: (1) eliminates the expense of having to purchase a
separate keyboard, monitor, and mouse for each computer; (2) saves all the
space those extra components would take up; (3) saves on energy costs; (4)
eliminates constantly moving from one computer to another; and (5) cuts down
Cost of Ownership by preventing system failure and reducing downtime.
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KH98 User Manual
Features
Server health monitoring - receive PET alerts and monitor up to 512 IPMI
enabled servers from a single console (IPMI over LAN)
Remote maintenance - system reset and power on/off for IPMI enabled
servers
Centralized management - control up to 512 computers (cascading) from a
single console
Robust security - Administrator/User password authorization for enhanced
security protection
Intelligent OSD (On Screen Display) and hotkey switching for efficient
system handling
Software free operation - computer selection via front panel switches,
hotkeys, or On Screen Display (OSD)
Auto scan - hands-free monitoring of user-selected computers
Hot pluggable - add or remove computers without powering off the switch
PS/2 mouse emulation for system bootup
Console's PS/2 mouse controls all connected computers
PS/2 compatible mouse support - Microsoft Intellimouse Explorer and
Logitech FirstMouse+
Superior video quality: up to 1920 x 1440 @ 60Hz; DDC; DDC2; DDC2B
Rack mountable in 19" (1U) system rack
Patented ASIC Design for Enhanced Functionality and Compatibility
KVM PET auto switch function - Upon receiving a PET alert, the KH98
will switch to the alert sending server and then display the alert
information
LED display for easy status monitoring
Easy installation- be up and running in a few minutes (depending on
installation environment)
Note: 1. PS/2 compatible mouse support is for three button (wheel) mice.
2. The Logitech MouseWare program's Change Device procedure does
not work on Microsoft NT systems.
2
Chapter 1. Introduction
System Requirements
Console
A VGA, SVGA, or Multisync monitor capable of the highest resolution
you will be using on any computer in the installation.
A PS/2 style mouse
A PS/2 style keyboard
Computer
The following equipment must be installed on each computer:
A VGA, SVGA or Multisync card.
A 6-pin mini-DIN (PS/2 style) mouse port.
A 6-pin mini-DIN (PS/2 Style) keyboard port with +5V DC on pin 4 and
Ground on pin 3, or a keyboard port with +5V DC on pin 5 and ground on
pin 4. (See the note under Cables in the next section).
A Cat 5 cable for IPMI health monitoring (only for IPMI enabled servers)
Cables
Use of substandard cables may damage the connected devices or degrade
overall performance. For optimum signal integrity and to simplify the layout,
we strongly recommend that you use the following high quality Custom Cable
sets:
Cable PurposePart Number
Connect to Computer2L-1001P/C (1.8m) or 2L-1003P/C (3m)
Cascading
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KH98 User Manual
Operating Systems
The KH98 supports the following operating systems:
Microsoft DOS 6.2 and higher
Microsoft Windows NT 4 and higher
Red Hat Linux 6.0 and higher
Mandriva 9.0 and higher
SUSE Linux 8.2 and higher
Fedora Core 1 and higher
Novell NetWare 5.0 and higher
FreeBSD 3.51 and higher
IBM OS/2 Warp (All versions)
IBM AIX 4.3 and higher
4
Chapter 1. Introduction
236
1
4 5
IPMI Enabled
9
Components
Front View
1. Port LEDs
The Port LEDs on the left are the On Line LEDs; the ones to the right are
the Selected Port LEDs:
The On Line LEDs light GREEN to indicate that the computer attached
to the corresponding port is up and running. If the LED is flashing, it
indicates that the Port is being used for cascading to another KH98
switch (see Two Stage Installation, page 10).
The Selected LEDs light ORANGE to indicate that the computer
attached to the corresponding port is the one that has the KVM focus.
The LED is steady under normal conditions, but flashes when its port
is accessed under Auto Scan Mode (see F7 SCAN, page 34).
2. Port Selection Switches
Press a switch to access the computer attached to the corresponding port.
Pressing Buttons 1 and 2 simultaneously for 3 seconds performs a
Keyboard and Mouse Reset.
Pressing 7 and 8 simultaneously starts Auto Scan Mode (see page 34).
3. Reset
Use a thin object (such as the end of a paper clip, or a ballpoint pen), to
press this recessed switch in to initiate a reset.
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KH98 User Manual
4. LAN LED
The LAN LED lights ORANGE to indicate the KH98 unit is connected
to the IPMI Management LAN at 10 Mbps.
5. Link LED
The LINK LED blinks GREEN to indicate IPMI Management LAN
packets are being sent and/or received.
6. Power LED
Lights steadily to indicate that the unit is receiving power.
Flashes to indicate a low power condition.
6
Chapter 1. Introduction
6
51243
LAN
Rear View
1. Power Socket
2. Power Switch
3. LAN Port (IPMI)
The Category 5 cable used to connect the KH98 to the IPMI Management
LAN plugs in this RJ-45 connector. See diagram on page 10 for details.
4. Console Port Section
If this is a first station unit, your monitor, keyboard and mouse plug in
here.
If this is a daisy chained unit, the cables that link back to a port on a
higher KH98 unit plug in here.
5. KVM Port Section (CPU Port Section)
The cables that link to the computers plug in here.
6. Firmware Upgrade Section
Firmware Upgrade Switch
During normal operation this switch should be in the NORMAL
position.
Firmware Upgrade Port
The Firmware Upgrade Cable that transfers the firmware upgrade data
from the administrator's computer to the KH98 plugs into this RJ-11
connector.
Note: See page 43 for firmware upgrading details.
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KH98 User Manual
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8
Chapter 2
1. Important safety information regarding the placement of this
device is provided on page iv. Please review it before
proceeding.
2. Make sure that power to all the devices you will be connecting
up have been turned off. You must unplug the power cords of
any computers that have the Keyboard Power On function.
Hardware Setup
Installation
Single Stage Installation
In a Single Stage installation, there are no additional KH98's cascaded down
from the first unit. To set up a single stage installation refer to the diagram
below (the numbers in the diagram correspond with the numbers of the
instruction steps), and do the following:
1. Plug your keyboard, mouse, and monitor into the unit's Console Ports.
2. Use KVM cable sets (as described in the Cables section on page 3), to
connect any available KH98 KVM Port to the Keyboard, Video and
Mouse ports of the computer you are installing.
3. Plug the Cat 5 cable that connects the KH98 to the IPMI Management
LAN. (This step is optional, see note below).
Note: This step is only applicable to IPMI installations. Only the first
KH98 unit should be connected to the IPMI Management LAN. See
picture below.
4. Plug the power cord that came with this package into the KH98's Power
Socket, and then into an AC power source.
5. Power on the monitor.
6. Power on the KH98.
9
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