FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT:
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These lim its are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is li kely to cause h armful inte rference in whi ch case th e
user will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interfere nce received, including interference that may cause
undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate this equipment.
CE Warning: This is a class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
RoHS
This product is RoHS compliant.
SJ/T 11364-2006
The following contains information that relates to China.
ii
CS1768 / CS1788 User Manual
User Information
Online Registration
Be sure to register your product at our online support center:
International http://eservice.aten.com
Telephone Support
For telephone support, call this number:
International 886-2-8692-6959
China 86-10-5255-0110
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
United Kingdom 44-8-4481-58923
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
ATEN and the ATEN logo are registered trademarks of ATEN Internatio nal Co., Ltd. All rights rese rved.
All other brand names and trademarks are the registered property of their respective owners.
Package Contents
1 CS1768 / CS1788 8-port USB DVI KVM Switch
with Rack Mounting Kit
2 Custom USB DVI-D KVM Cable Sets
1 Firmware Upgrade Cable
1 Power Adapter
1 Foot Pad Set (4 pcs)
1 User Instructions*
Check to make sure that all the components are present and that nothing got
damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit, and/or any of the
devices connected to it.
* Features may have been added to the CS1768 / CS1788 since this manual
was published. Please visit our website to download the most up-to-date
version.
This User Manual is provided to help you get the most from your CS1768 /
CS1788 system. It covers all aspects of installation, configuration and
operation. An overview of the information found in the manual is provided
below.
Introduction, introduces you to the CS1768 / CS1788 system. Its purpose,
features and benefits are presented, and its front and back panel components
are described.
Hardware Setup, describes how to set up your installation. The necessary
steps for a basic single stage hookup, three-stage cascade, and multi-view
installation are provided.
Basic Operation, explains the fundamental concepts involved in operating
the CS1768 / CS1788.
OSD Operation, provides a complete description of the CS1768 / CS1788's
OSD (On Screen Display), and how to work with it.
Hotkey Operation, details all of the concepts and procedures involved in the
Hotkey operation of your CS1768 / CS1788 installation.
Keyboard Operation, provides tables that list the PC to Mac and PC to Sun
keyboard emulation mappings.
The Firmware Upgrade Utility, explains how to use this utility to upgrade
the CS1768 / CS1788's firmware with the latest available versions and perform
an OSD configuration backup/restore.
An Appendix, provides specifications and other technical information
regarding the CS1768 / CS1788.
viii
Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ]Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1.Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential steps.
→Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
open the Start menu, and then select Run.
Indicates critical information.
Product Information
CS1768 / CS1788 User Manual
→ Run means to
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
International http://www.aten.com
North America http://www.aten-usa.com
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CS1768 / CS1788 User Manual
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x
Chapter 1
Introduction
Overview
The CS1768 / CS1788 is a control unit that allows access and control of up to
8 computers from a single USB keyboard, USB mouse, and monitor (DVI or
VGA) console. The CS1768 supports Single Link DVI; the CS1788 supports
Dual Link DVI. The CS1768 / CS1788 can be cascaded to three levels –
allowing up to 73 units to control up to 512 computers – all from the original
single console. In addition the CS1768 / CS1788 features multi-view
functionality, which enables the use of standard USB cables to stack up to four
switches for dual, triple and quad-viewing in multiple-monitor installations
where each computer is fitted with multiple video cards. Furthermore, the
CS1768 / CS1788 comes with ATEN’s Video DynaSync
optimizes display resolution.
There are three convenient methods to access any computer connected to the
installation: (1) using the pushbutton port selection switches located on each
unit's front panel; (2) entering Hotkey combinations from the keyboard; and (3)
selecting from menus provided by the on-screen display (OSD ).
The CS1768 / CS1788 provides multimedia keyboard support and is audio
enabled. Two microphones can provide audio input to each of the computers,
and you can listen to the audio output of each computer on two sets of speakers
(on a one-at-a-time basis).Setup is fast and easy; simply plug cables into their
appropriate ports. There is no software to configure, no installation routines,
and no incompatibility problems. Since the CS1768 / CS1788 intercepts
keyboard input directly, it works on multiple operating platforms (PC
compatible, Mac, Sun, etc.).
Since a single console manages all of the computers on your installation, a
CS1768 / CS1788 KVM switch setup: (1) eliminates the expense of having to
purchase a separate keyboard, monitor, and mouse for each computer; (2) saves
all the space those extra components would take up; (3) saves on energy costs;
and (4) eliminates the inconvenience and wasted effort involved in constantly
moving from one computer to another.
TM
technology, which
Note: The CS1768 / CS1788 offers two types of installation – 1) standalone/
cascade; and 2) multi-view – that require different cabling setups.
Therefore, the functions of both types are not available in one
installation.
1
CS1768 / CS1788 User Manual
Features
One USB console controls eight Single Link DVI (CS1768) / Dual Link
DVI (CS1788) or VGA computers and two additional USB 2.0 devices
Supports both digital (DVI) and analog (VGA) video – mixed operation
possible
Cascadable to three levels – control up to 512 computers
Multi-view feature – stack up to four CS1768 / CS1788 units and display
video from up to four monitors (dual view / triple view / quad view)
2-port USB 2.0 hub built in*
Fully compliant with the USB 2.0 specification
Computer selection via front panel pushbuttons, hotkeys, and multilingual
on-screen display (OSD)
Independent switching of KVM and USB focus
Broadcast mode – allows you to send commands from the console to all
computers to perform operations simultaneously.
OSD Backup/Restore feature – enables the administrator to back up the
switch’s configuration and user profile information
Firmware upgradable
DVI digital and analog monitor support – fully compliant with the DVI
specifications
Video DynaSync
TM
– exclusive ATEN technology eliminates boot-up
display problems and optimizes resolution when switching between ports
Superior video quality – 1920 x 1200 (Single Link DVI – CS1768) / 2560
x 1600 (Dual Link DVI – CS1788); 2048 x 1536 (VGA); DDC2B
Supports widescreen resolutions
Audio enabled – full bass response provides a rich experience for 2.1
channel surround sound systems
Console audio ports on front panel for easy access
Auto Scan Mode for monitoring all computers
HDCP compatible
Multiplatform support – Windows, Linux, Mac**, Sun**
2
1. Introduction
Console mouse port emulation/bypass feature supports most mouse
drivers and multifunction mice
Complete keyboard emulation for error-free booting
Mac/Sun keyboard support and emulation***
Multilingual OSD supports English, German, Japanese, Traditional
Chinese, Simplified Chinese, Spanish, Russian, and French
Multilingual keyboard mapping – supports English (US), English (UK),
French, German, Japanese, Korean, Traditional Chinese, and Spanish
Note: 1. The USB 2.0 hub cannot be accessed through the switch by
computers on the second or third level of a cascaded installation.
2. For PC compatible computers. Mac and Sun computers must use
the USB cable connections (see Cables, page 5).
3. PC keyboard combination s emulate Mac/Sun keyboards; Mac/
Sun keyboard work only with their own computers
3
CS1768 / CS1788 User Manual
Requirements
Console
A DVI compatible monitor capable of the highest possible resolution that
you will be using on any computer in the installation
Note: For multi-view installations, multiple monito rs are required. See
Multi-view Installation, page 24, for details.
A VGA, SVGA, XGA, SXGA or multisync monitor capable of the highest
resolution that you will be using on any computer in the installation
(optional)
A USB mouse
A USB keyboard
Microphone and speakers (optional)
Computers
The following equipment must be available on each computer:
A DVI card
Note: 1. The quality of the display is affected by the quality of the DVI
display card. For best results, we reco mmend you purchase a high
quality product.
2. For multi-view installations, the computers require multiple DVI
cards. See Multi-view Installation, page 24, for details.
A VGA, SVGA, XGA, SXGA or multisync card (optional)
Type A USB port
Microphone and speaker ports (optional)
Note: The VGA monitor and VGA card are supported by the CS1768 /
CS1788, but are both optional. Refer to Console Monitor Connection Options, page 18 for more information on console and computer
equipment installation.
4
1. Introduction
Cables
Only custom USB DVI KVM cable sets, which are specifically designed
to work with this switch, may be used to link to the computers. Two cable
sets are provided with this package.
Note: The quality of the display is affected by the quality and length of the
cables. If you need additional cable sets, please contact your dealer
to purchase the appropriate ones for your switch.
Type Length Part Number
USB DVI-D Single
Link
USB DVI-I Single
Link
USB DVI-D Dual
Link
1.8 m 2L-7D02U
3.0 m 2L-7D03U
5.0 m 2L-7D05U
1.8 m 2L-7D02UI
3.0 m 2L-7D03UI
1.8 m 2L-7D02UD
3.0 m 2L-7D03UD
5.0 m 2L-7D05UD
USB DVI-I Single Link for CS1768 / USB DVI-D Dual Link for CS1788
For multi-view installations, standard USB Type A to USB Type B cables
and standard DVI cables are also required.
5
CS1768 / CS1788 User Manual
Operating Systems
OS Version
Windows 2000 / XP / 2003 / 2008 / Vista / 7
Linux RedHat 9.0 and higher
Sun Solaris 8 and higher
Novell Netware 6.0 and higher
Mac OS 9 to 10.6 (Snow Leopard)
Note: 1. Supports Linux Kernel 2.6 and higher.
2. Th e CS1768 / CS1788 h a s a bui lt-in USB 2.0 hub, and does not
support PCs or operating systems that do not support USB 2.0.
6
1. Introduction
1 & 2
K/M RESET
3 4 5 6 7
Components
Front View
No. Component Description
1 Port Selection
Pushbuttons
2 Port LEDs The Port LEDs are built into the Port Selection Switches. The
For manual port selection (see Port Selection, page 30, also):
Press a port selection pushbutton for longer than two seconds to
bring the KVM, USB hub, and audio focus to the computer attached
to its corresponding port.
Press a pushbutton for less than two seconds to bring the KVM and
audio focus to the computer attached to its corresponding port.
Press push buttons 1 and 2 simultaneously for 2 seconds to start
Auto Scan Mode. See Auto Scan Mode, page 49, for details.
Press push buttons 7 and 8 simultaneously for 2 seconds to perform
a keyboard and mouse reset. See Keyboard / Mouse Reset,
page 51, also
upper ones are the KVM Port LEDs; the lower ones are the
USB LEDs:
KVM
Lights DIM ORANGE to indicate that the computer attached to the
corresponding port is up and running (On Line).
Flashes to indicate that Firmware Upgrade mode is in effect.
Changes to BRIGHT ORANGE to indicate that the computer
attached to its corresponding port is the one that has the KVM focus
(Selected).
Flashes to indicate that the computer attached to its corresponding
port is being accessed under Auto Scan mode.
USB
Lights GREEN to indicate that the computer attached to its corre-
sponding port is the one that has access to the USB peripherals.
Note: The USB 2.0 hub cannot be accessed through the
switch by computers on the second or third level of a cascaded
installation.
7
CS1768 / CS1788 User Manual
No. Component Description
3 Firmware
Upgrade
Recovery
Switch
4 Audio Ports The cables from your main speakers and main microphone
5 USB 2.0 Hub USB 2.0 peripherals (printers, scanners, etc.) can plug into this
6 Reset Switch Pressing this switch performs a system reset. When the
7 Power LED Lights to indicate that the switch is powered up and ready to
During normal operation and while performing a firmware
upgrade, this switch should be in the NORMAL position. If a
firmware upgrade operation does not complete successfully,
this switch is used to perform a firmware upgrade recovery.
See Firmware Upgrade Recovery, page 64, for details.
plug in here. The speakers and microphone plugged in here
have priority over those in the rear panel.
port (this may require an extra power adapter).
Note: The USB 2.0 hub cannot be accessed through the
switch by computers on the second or third level of a cascaded
installation.
system is reset, the switch beeps, and the port LEDs flash in
succession until the reset is complete. After the reset is
complete you can login again.
Note: This switch is recessed and must be pushed with a small
object, such as the end of a paper clip or a ballpoint pen.
operate.
8
1. Introduction
1
2
3
456
Rear View
No. Component Description
1 Power Jack The power adapter cable plugs in here.
2 USB 2.0 Hub USB 2.0 peripherals (printers, scanners, etc.) can plug
3 Firmware Upgrade The firmware upgrade cable that transfers the
Port firmware upgrade data from the administrator's
4 Grounding Terminal The grounding wire used to ground the CS1768 /
5 Console Port Section The cables from your console DVI and/or VGA
6 KVM Port Sections The cables that link the switch to your computers plug
into this port (this may require an extra power
adapter).
Note: The USB 2.0 hub cannot be accessed through
the switch by computers on the second or third level of
a cascaded installation.
computer to the CS1768 / CS1788 plugs into this RJ11 connector.
CS1788 attaches here.
monitor, USB keyboard, USB mouse, speakers, and
microphone plug in here. Each connector is marked
with an appropriate icon to indicate itself.
in here. Each KVM port section is comprised of a
microphone jack, speaker jack(s), USB type B socket
and a DVI-I connector.
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CS1768 / CS1788 User Manual
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10
Chapter 2
1. Important safety information regarding the placement of this
device is provided on page 67. Please review it before
proceeding.
2. Make sure that power to all devices that you will be installing
has been turned of
f. You must unplug the power cords of any
computers that have the Keyboard Power On function.
Hardware Setup
Overview
For convenience and flexibility that allows mixing multiple plat form s, the
CS1768 / CS1788 design utilizes custom USB DVI KVM cables that serve as
intermediaries between the switch and the connected computers (refer to the
installation diagram on page 17).
A separate custom USB DVI KVM cable is required for each computer
connection. The custom KVM cables are listed under Cables, on page 5.
Consult your dealer to find out which custom KVM cables best fit your needs.
Installation Types
The CS1768 / CS1788 offers two types of installation – 1) standalone/cascade;
and 2) multi-view – that require different cabling setups. Therefore, the
functions of both types are not available in one installation. See the following
sections in this chapter for details about the different cabling requirements.
Before You Begin
11
CS1768 / CS1788 User Manual
Stacking and Rack Mounting
The CS1768 / CS1788 can be stacked on the desktop or rack mounted at the
front or rear of the rack. The following sections take you through the
procedures for each method.
Note: 1. Allow at least 5.1 cm on each side for adequate ventilation and
12.7 cm at the rear for power cord and cable clearance.
2. The standard rack mounting kit does not include screws or cage nuts.
If you need additional screws or cage nuts, contact your rack dealer.
Stacking
The CS1768 / CS1788 can be placed on any level surface that can safely
support its weight and the weight of the attached cables. Make sure that the
surface is clean and free of any materials that can block the exhaust vents or
otherwise interfere with normal operation of the switch.
To place the CS1768 / CS1788, or to stack units if you are cascading them,
remove the backing material from the bottom of the rubber feet that came with
this package, and stick them onto the bottom panel at the corners, as shown in
the diagram, below:
12
2. Hardware Setup
Rack Mounting – Front
1. Remove the screws from the left and right sides of the switch (2 screws
total) near the front of the switch.
2. Use the M3 x 8 Phillips hex head screws supplied with the rack mounting kit
to screw the rack mounting brackets into the sides near the front of the unit.
(Continues on next page.)
13
CS1768 / CS1788 User Manual
(Continued from previous page.)
3. Place the KVM switch in the rack. Position it so that the holes in the
mounting brackets line up with the holes in the rack. Secure the mounting
brackets to the front of the rack.
14
2. Hardware Setup
Rack Mounting – Rear
1. Remove 1 screw each from the left and right sides of the switch (2 screws
total) near the rear of the unit.
2. Use the M3 x 8 Phillips hex head screws supplied with the rack mounting kit
to screw the rack mounting brackets into the sides near the rear of the unit.
(Continues on next page.)
15
CS1768 / CS1788 User Manual
(Continued from previous page.)
3. Place the KVM switch in the rack. Position it so that the holes in the
mounting brackets line up with the holes in the rack. Secure the mounting
brackets to the rear of the rack.
16
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