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ATEN CS1762A, CS1764A User guide

USB DVI KVMP™ Switch
CS1762
A / CS1764A
User Manual
www.aten.com
CS1762A / CS1764A User Manual
FCC Information
Reorient or relocate the receiving antenna;Increase the separation between the equipment and receiver;Connect the equipment into an outlet on a circuit different from that
which the receiver is connected;
Consult the dealer/an experienced radio/television technician for help.FCC Caution: Any changes or modifications not expressly approved
by the party responsible for compliance could void the user's authority to operate this equipment.
RoHS
This product is RoHS compliant.
SJ/T 11364-2006
The following contains information that relates to China.
ii
CS1762A / CS1764A User Manual
User Information
Online Registration
Be sure to register your product at our online support center:
International http://eservice.aten.com
Telephone Support
For telephone support, call this number:
International 886-2-8692-6959
China 86-10-5255-0110
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
United Kingdom 44-8-4481-58923
User Notice
All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.
iii
CS1762A / CS1764A User Manual
© Copyright 2005-2013 ATEN® International Co., Ltd.
Manual Part No. PAPE-0231-AT7G
Printing Date: 2013-12-09
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.
Package Contents
The CS1762A / CS1764A package consists of:
1 CS1762
A / CS1764A USB DVI KVMP
2 Custom KVM Cables sets (DVI-D) (CS1762
4 Custom KVM Cable Sets (DVI-D) (CS1764
1 Power Adapter
1 User Instructions*
Check to make sure that all the components are present and that nothing got damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit, and/or any of the devices connected to it.
TM
Switch
A)
A)
* Features may have been added to the CS1762A / CS1764A since this manual
was printed. Please visit our website to download the most up-to-date version of the manual.
iv
CS1762A / CS1764A User Manual
Contents
FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
SJ/T 11364-2006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
CS1762
CS1764
CS1762A Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
CS1764A Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
A Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
A Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2. Hardware Setup
Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
3. Basic Operation
Manual Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Mouse Port-switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Alternate Manual Port Selection Settings . . . . . . . . . . . . . . . . . . . . . . . . . 17
4. Hotkey Operation
Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Cycling Through the Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Going Directly to a Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Auto Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
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CS1762A / CS1764A User Manual
Hotkey Setting Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Invoking HSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Alternate HSM Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Alternate Port Switching Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Keyboard Operating Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
List Switch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
USB Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Keyboard Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Hotkey Buzzer Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Port Switching Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Firmware Upgrade Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Restore Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Video DynaSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Alternate Manual Port Selection Settings . . . . . . . . . . . . . . . . . . . . . . 26
Mouse Emulation Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Mouse Port-switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
SPC Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Power on Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
HSM Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
5. Keyboard Emulation
Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
6. The Firmware Upgrade Utility
Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Starting the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Hotkey Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
vi
CS1762A / CS1764A User Manual
About this Manual
This User Manual is provided to help you get the most from your CS1762A / CS1764 overview of the information found in the manual is provided below.
A. It covers all aspects of installation, configuration and operation. An
Chapter 1, Introduction, introduces you to the CS1762
A / CS1764A
system. Its purpose, features and benefits are presented, and its front and back panel components are described.
Chapter 2, Hardware Setup, describes how to set up your installation. The necessary steps are provided.
Chapter 3, Basic Operation, explains the fundamental concepts involved in operating the CS1762
A / CS1764A.
Chapter 4, Hotkey Operation, details all of the concepts and procedures involved in the Hotkey operation of your CS1762
A / CS1764A installation.
Chapter 5, Keyboard Emulation, provides tables that list the PC to Mac and PC to Sun keyboard emulation mappings.
Chapter 6, The Firmware Upgrade Utility, explains how to upgrade the CS1762
A / CS1764A's firmware with the latest available versions.
An Appendix, provides specifications and other technical information regarding the CS1762
A / CS1764A.
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CS1762A / CS1764A User Manual
Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦ Bullet lists provide information, but do not involve sequential steps.
→ Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start open the Start menu, and then select Run.
Indicates critical information.
Product Information
→ Run means to
For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
International http://www.aten.com
North America http://www.aten-usa.com
viii
Chapter 1

Introduction

Overview

The CS1762A / CS1764A USB KVMPTM Switch charts a revolutionary new direction in KVM (Keyboard, Video, Mouse) switch functionality by combining a 2/4 port KVM switch with a 2 port USB hub at the same time as providing an interface for a Digital Visual Interface (DVI) monitor. In addition, CS1762
A / CS1764A comes with ATEN’s new Video DynaSync
which eliminates boot-up display problems and optimizes resolution, and power on detection, which means if one computer is powered off, the CS1762 / CS1764
A will automatically switch to the next powered-on computer.
TM
technology,
A
As a KVM switch, the CS1762
A / CS1764A allows users to access two or four
computers from a single USB keyboard, USB mouse, and monitor console. As a USB 2.0 hub, it permits each computer to access any peripherals connected to the hub on a one-computer-at-a-time basis.
The unit’s independent switching feature, allows the KVM focus to be on one computer while the USB peripheral focus is on another. This eliminate the need to purchase a separate USB hub as well as the need to purchase separate stand­alone peripheral sharers.
The CS1762
A / CS1764A further improves on previous designs with DVI
connectors, and the transfer of keyboard and mouse data to the computers via a fast, reliable USB connection. DVI supports both digital video input (flat panel displays, data projectors, plasma displays, digital TVs and set-top boxes) and analog video input (traditional monitors and TVs).
The CS1762 Two microphones (CS1764
A / CS1764A is audio enabled. A single microphone (CS1762A) /
A) can provide audio input to each of the
computers, and you can listen to the audio output of each computer on a single set of speakers (CS1762
A) / two sets of speakers (CS1764A), on a one-
computer-at-a-time basis. As with the USB peripherals, the audio focus can be independent of the KVM focus.
Setup is fast and easy; simply plug cables into their appropriate ports. There is no software to configure, no installation routines, and no incompatibility problems. Since the CS1762
A / CS1764A intercepts keyboard input directly, it
will work on multiple computing platforms (PC (x86/x64), Macintosh PowerPC, and Sun Microsystems Sparc).
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CS1762A / CS1764A User Manual
There are three convenient methods to access the computers: port selection pushbuttons located on the unit’s front panel; hotkey combinations entered from the keyboard; and the very latest in mouse port-switching – simply double-click on the scroll wheel of a USB mouse to change ports.
There is no better way to save time and money than with a CS1762
A / CS1764A
installation. Since a single console manages all of the computers, the CS1762 / CS1764
A setup: eliminates the expense of having to purchase separate
console components for each computer; saves all the space those extra components would take up; saves on energy costs; and eliminates the inconvenience and wasted effort involved in constantly moving from one computer to another.
A
2
Chapter 1. Introduction

Features

One USB console controls two (CS1762A) or four (CS1764A) DVI
computers and two additional USB 2.0 devices
2-port USB 2.0 hub built in
Fully compliant with the USB 2.0 specification
Computer selection via front panel pushbuttons, hotkeys, and mouse
Audio enabled – full bass response provides a rich experience for 2.1
channel surround sound systems
Multiplatform support – Windows 2000/XP/Vista/7, Linux, Mac, and
Sun*
Supports widescreen resolutions
Superior video quality – 1920 x 1200
Independent switching of KVM, USB, and Audio focus
DVI digital and analog monitor support – fully compliant with the DVI
specifications
HDCP compliant
Video DynaSync
resolution and eliminates boot-up display problems
Power on detection – if one computer is powered off, the switch will
automatically switch to the next powered-on computer
Console mouse port emulation/bypass feature supports most mouse
drivers and multifunction mice
Complete keyboard emulation for error-free booting
Mac/Sun keyboard support and emulation*
Multilingual keyboard mapping – supports English, Japanese, and French
keyboards
Auto Scan Mode for monitoring all computers
Firmware upgradable
TM
– exclusive ATEN technology optimizes display
Note: 1. See Hotkey Default Settings, page 46, for full details.
2. PC keyboard combinations emulate Mac/Sun keyboards; Mac/ Sun keyboard work only with their own computers
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CS1762A / CS1764A User Manual

Hardware Requirements

Console

A DVI compatible monitor capable of the highest possible resolution
A USB mouse
A USB keyboard
Microphone and speakers (optional)

Computers

The following equipment must be available on each computer:
A DVI port
Note: The quality of the display is affected by the quality of the DVI
display card. For best results, we recommend you purchase a high quality product.
Type A USB port
Audio ports (optional)

Cables

Only 1.8m DVI-D KVM cable sets, which are specifically designed to work with this switch, may be used to link to the computers. Two (CS1762 (CS1764
A) cable sets are provided with this package.
Note: The quality of the display is affected by the quality and length of the
cables. If you need additional cable sets, please contact your dealer to purchase the appropriate ones for your switch.
4
A) or four
Chapter 1. Introduction

Operating Systems

Supported operating systems are shown in the table, below:
OS Ver sio n
Windows 2000 / XP / 2003 / 2008 / Vista / 7
Linux RedHat 9.0 and higher
SuSE 10 / 11.1 and higher
Debian 3.1 / 4.0
Ubuntu 7.04 / 7.10
UNIX AIX 4.3 and higher
FreeBSD 5.5 and higher
Sun Solaris 8 and higher
Novell Netware 6.0 and higher
Mac OS 9 to 10.6 (Snow Leopard)
Note: 1. Supports Linux Kernel 2.6 and higher.
2. The CS1762
A / CS1764A has a built-in USB 2.0 hub, so does not
support PCs or OS that do not support USB 2.0.
5
CS1762A / CS1764A User Manual
45
1 & 2

Components

CS1762A Front View

CS1764A Front View

1 & 2
3
6
No. Component Description
Chapter 1. Introduction
1Port
Selection Pushbuttons
For manual port selection (see see Manual Switching, page 15, also):
Press a port selection pushbutton for less than two seconds to
bring the KVM, USB hub, and audio focus to the computer attached to its corresponding port.
Press a port selection pushbutton twice to bring the audio focus to
the computer attached to its corresponding port.
Press a port selection pushbutton for longer than two seconds to
bring only the KVM focus to the computer attached to its corre­sponding port.
Press switches 1 and 2 simultaneously for 2 seconds to start Auto
Scan Mode, see Auto Scanning, page 21 for details.
2 Port LEDs The Port LEDs are built into the Port Selection Switches. The
upper ones are the KVM Port LEDs; the lower ones are the USB LEDs:
KVM
Lights DIM ORANGE to indicate that the computer attached to the
corresponding port is up and running (On Line).
Flashes to indicate that Firmware Upgrade mode is in effect.Changes to BRIGHT ORANGE to indicate that the computer
attached to its corresponding port is the one that has the KVM focus (Selected).
Flashes to indicate that the computer attached to its corresponding
port is being accessed under Auto Scan mode.
USB
Lights GREEN to indicate that the computer attached to its corre-
sponding port is the one that has access to the USB peripherals.
3 USB
Console Ports
(CS1762
A only) Your USB keyboard and USB mouse plug in
here.
Note: The CS1764 unit’s rear panel.
A’s USB console ports are located on the
4 Audio Ports (CS1764
main microphone plug in here. The speakers and microphone plugged in here have priority over those in the rear panel.
Note: The CS1762 rear panel.
5 USB 2.0
Hub
(CS1764 etc.) can plug into this port (this may require an extra power adapter).
Note: The CS1762 unit’s rear panel.
A only) The cables from your main speakers and
A’s audio ports are located on the unit’s
A only) USB 2.0 peripherals (printers, scanners,
A’s USB 2.0 hub port is located on the
7
CS1762A / CS1764A User Manual
4
3
1
2
23
41

CS1762A Rear View

CS1764A Rear View

8
No. Component Description
Chapter 1. Introduction
1 USB 2.0
Hub
2Console
Port Section
USB peripherals (printers, scanners, etc.) can plug into this/ these port(s) (this may require an extra power adapter).
CS1762
A – The cables from your DVI monitor, speakers, and
microphone plug in here. Each connector is marked with an appropriate icon to indicate itself.
Note: The CS1762
A’s console USB keyboard and USB
mouse ports are located on the unit’s front panel.
CS1764A – The cables from your DVI monitor, USB keyboard, USB mouse, speakers, and microphone plug in here. Each connector is marked with an appropriate icon to indicate itself.
3 KVM Port
Section
The cables that link the switch to your computers plug in here. Each KVM port section is comprised of a microphone jack, speaker jack, USB type B socket and a DVI connector.
4 Power Jack The power adapter cable plugs into this jack.
9
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