ATEN CS1184D Service Manual

2/4/8-Port USB DVI/HDMI/DisplayPort
Single/Dual Display Secure KVM Switch
User Manual
www.aten.com
EMC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class B digital service, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. Any changes or modifications made to this equipment may void the user’s
authority to operate this equipment. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
KCC Statement
유선 제품용 / B 급 기기 ( 가정용 방송 통신 기기 ) 이 기기는 가정용 (B 급 ) 전자파적합기기로서 주로 가정에서 사용하는 것을 목적으로 하며 , 모든 지역에서 사용할 수 있습니다
RoHS
This product is RoHS compliant.
ii
SJ/T 11364-2006
The following contains information that relates to China.
iii
User Information
Online Registration
Be sure to register your product at our online support center:
International http://eservice.aten.com
Telephone Support
For telephone support, call this number:
International 886-2-8692-6959 China 86-10-5255-0110 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America 1-888-999-ATEN ext 4988 United Kingdom 44-8-4481-58923
User Notice
All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.
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Package Contents
The ATEN Secure KVM package consists of: 1 Secure KVM Switch 1 Power Cord 1 User Instructions*
Check to make sure that all of the components are present and in good order. If anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the switch or to any other devices on the Secure KVM installation.
*Please visit our website to download the most up to date version of the manual.
© Copyright 2011–2017 ATEN® International Co., Ltd. Manual Version: v1.03 Manual Date: 2018-04-02 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.
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Contents
EMC Information......................................................................................... ii
SJ/T 11364-2006 ....................................................................................... iii
User Information ........................................................................................ iv
Online Registration ..................................................................................... iv
Telephone Support ..................................................................................... iv
User Notice.............................................................................................. iv
Package Contents ...................................................................................... V
About This Manual .................................................................................... viii
Overview ................................................................................................ ix
Conventions .............................................................................................. x
Product Information ..................................................................................... x
Chapter 1
Introduction............................................................................................... 1
Overview.................................................................................................................. 1
Features .................................................................................................................. 2
Requirements ........................................................................................................... 4
Console ................................................................................................................... 4
Computers ............................................................................................................... 4
Cables ..................................................................................................................... 4
Operating Systems ................................................................................................... 5
Components ............................................................................................................. 6
Front View................................................................................................................ 6
Rear View ................................................................................................................ 7
Chapter 2
Hardware Setup ....................................................................................... 11
Before You Begin ................................................................................................... 11
Stacking ................................................................................................................. 13
Rack-Mount............................................................................................................ 13
Cable Connection ................................................................................................... 13
Installation Diagram ................................................................................................ 16
Chapter 3
Operation ............................................................................................... 17
Powering On .......................................................................................................... 17
Manual Switching ................................................................................................... 18
Port ID Numbering .................................................................................................. 18
LED Display ........................................................................................................... 18
Chassis Intrusion Detection ..................................................................................... 20
vi
Smart Card and CAC Reader .................................................................................. 20
Appendix
Safety Instructions .................................................................................................. 21
General .................................................................................................................. 21
Consignes d e Sécurité ............................................................................................ 23
Général .................................................................................................................. 23
Technical Support................................................................................................... 25
International ........................................................................................................... 25
Nort h America ........................................................................................................ 25
Specifications ......................................................................................................... 26
Limited Warranty .................................................................................................... 34
vii
Configuration
2-Port
4-Port
8-Port
PC Video
Connection
Console Video
Connection
No. of Displays
DisplayPort
HDMI
Single
CS1182DP
CS1184DP
CS1188DP
Dual
CS1142DP
CS1144DP
CS1148DP
HDMI
HDMI
Single
CS1182H
CS1184H
CS1188H
Dual
CS1142H
CS1144H
CS1148H
DVI
DVI
Single
CS1182D
CS1184D
CS1188D
Dual
CS1142D
CS1144D
CS1148D
ATTENTION
If the tamper-evident seal is missing or peeled, avoid using the product and contact your ATEN dealer.
If all front panel LEDs flash continuously (except the Power LED), or the switchs enclosure appears breached, avoid using this product and contact your ATEN dealer.
This Secure KVM Switch is equipped with active always-on chassis intrusion detection security. Any attempt to open the enclosure will permanently damage, disable the switch, and void the warranty.
Ta mper-e vide nt seal
About This Manual
This user manual is intended for system administrators and end users.
This user manual is provided to help you get the most from your ATEN Secure KVM Switch system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
This user manual covers the following ATEN Secure KVM Switches:
viii
Overview
Chapter 1, Introduction, introduces you to the ATEN Secure KVM Switch system. Its purpose, features and benefits are presented, and its front and back panel components are described. Chapter 2, Hardware Preparative Procedure, provides step-by-step instructions for setting up your installation.
Chapter 3, Operation, explains the concepts involved in operating the ATEN Secure KVM Switch. An Appendix, provides specifications and other technical information regarding the ATEN Secure KVM Switch.
ix
Conventions
This manual uses the following conventions:
Product Information
For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
International http://www.aten.com North America http://www.aten-usa.com
x
This Page Intentionally Left Blank
XI
Chapter 1
Introduction
Overview
The ATEN Secure KVM Switch series is NIAP-certified and compliant with NIAP PP 3.0 (Protection Profile for Peripheral Sharing Switch version 3.0) requirements, satisfying the latest security requisites set by the U.S. Department of Defense for peripheral sharing switches. Compliance ensures maximum information security while sharing a single set of HIDs (keyboards, mouse, speakers, and CAC Reader) between multiple computers. Conformity with Protection Profile v3.0 certifies that other USB peripherals cannot be connected to the console ports of the Secure KVM Switch, and that only a keyboard and mouse are accommodated, therefore providing high-level security, protection and safekeeping of data.
The ATEN Secure KVM Switch hardware security includes tamper-evident tape, chassis intrusion detection, and tamper-proof hardware, while software security includes restricted USB connectivity – non-HIDs (Human Interface Devices) are ignored when switching – an isolated channel per port that makes it impossible for data to be transferred between secure and unsecure computers, and automatic clearing of the keyboard and mouse buffer when switching port focus.
By combining physical security with controlled USB connectivity and controlled unidirectional data flow from devices to connected computers only, the ATEN Secure KVM Switch series gives you the means to consolidate multiple workstations of various security classification levels with one keyboard, monitor and mouse (KVM) console.
Note:
1. The National Information Assurance Partnership (NIAP) is a United States government initiative to meet the security testing needs of IT consumers and manufacturers. It is operated by the National Security Agency (NSA) and the National Institute of Standards and Technology (NIST).
2. The ATEN Secure KVM Switch series additionally satisfies Protection Profile version 3.0 for Peripheral Sharing Switch (PSS).
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FEATURES
BENEFITS
2/4/8-Port USB DVI /HDMI/DisplayPort
Single/Dual Display Secure KVM Switch
Reduces the cos ts involved i n controlli ng up to 8
Single/Dual Display computers while offeri ng da ta
isol a tion between sha red peripherals and computers
Superior ul tra high vi deo resoluti on- up
to 4K UHD (3840 × 2160 @30Hz)*
Supports resoluti ons up to 3840 x 2160@30Hz* with
crys tal clear image quality
Video Dyna Sync – exclusive ATEN
technology
ATEN Video DynaSyncTM eliminates boot-up dis pla y
problems a nd optimizes resoluti ons when switching
between ports
DisplayPort AUX channel filtering
(Displa yPort Secure KVM only)
Non-quali fied auxiliary channel traffic such as MCCS
and EDID wri te are rejected
NIAP PP PSS v3.0 certifi ed
Provides the most advanced security features
required by the latest Protection Profile (PP) v3.0 for
Peripheral Sharing Swi tches (PSS)
Pushbutton port selection and secure
port switching
Port s election via pushbutton only to enhance
security. Keyboard, Mouse, Vi deo, Audio and CAC
reader swi tch together for secure switching.
Channel Isolation
Is olated channel per port makes it i mpos sible for
data to be trans ferred between co mputers
Shared peripherals and computer
isol a tion
Console USB and PS/2 keyboard/mous e are
supported. The always -on keyboard, mouse, and
display EDID emulation ensures isolati on between
peripherals and connected computers.
Keyboard, Mouse, and Video EDID
emulation
Keyboard, mouse, and EDID emulation ensures
isol a tion between peripherals and connected
computers.
Restri cted USB connectivity
Non-authorized HIDs (Human Interface Devices) or
non-predefined CAC devices will be rejected /
ignored.
Unidirectional data flow
Secure desi gn enables unidirectional data fl ow
between devices and connected computers.
Administrative confi guration and event
log functi ons
Secure access for a uthorized administrator to audit
KVM operation logs and secure confi guration.
(Please refer to the Administrator ’s gui de.)
Supports a nalogue audio (speaker
only)**
Onl y unidirectional s peaker data is allowed
preventing the passa ge of the ana l ogue audi o by
microphone input or line input.
Active always-on chassis intrusion
detection
If the cover is removed from the switch, the unit
becomes inoperable and all front panel LEDs (except
the Power LED) flas h continuously.
Features
2
Clears keyboard buffer when switching
Keyboard data buffer is automaticall y purged when
switching KVM port focus.
Tamper-proof hardware
All integrated circui ts are soldered directly to the
circuit board to prevent tamp ering with the
components.
Tamper-eviden t tape
Provi des a visual indication of any attempt to gain
access to the switch’s internal components.
Firmware non-reprogrammabl e
Prevents tampering and attempts to reprogram the
switch’s firmware.
Metal enclosure
Rugged metal enclosure.
Note:
* HDMI and DisplayPort Secure KVM Sw itch series supports console video output resolutions up to 4K @ 30 Hz. DVI Secure KVM Sw itches offer 3840 x 2160 @ 30 Hz video output on compatible HDMI-interfaced monitors/computers w ith ATEN DVI-to-HDMI KVM cables. **Only analogue speaker data input is supported. The ATEN Secure KVM Sw itch does not convert digital audio to analogue audio.
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