ATEN CN8600 User Manual

DVI KVM over IP

CN8600

User Manual

www.aten.com

CN8600 User Manual

FCC Information

This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

RoHS

This product is RoHS compliant.

SJ/T 11364-2006

The following contains information that relates to China.

CN8600 User Manual

User Information

Online Registration

Be sure to register your product at our online support center:

International http://eservice.aten.com

Telephone Support

For telephone support, call this number:

International 886-2-8692-6959 China 86-10-5255-0110 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America 1-888-999-ATEN ext 4988 United Kingdom 44-8-4481-58923

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

iii

CN8600 User Manual

Package Contents

The CN8600 package consists of:

 1 CN8600 DVI KVM over IP  1 Custom KVM Cable Set  1 USB 2.0 Virtual Media Cable  1 Power Adapter  1 Mounting Kit  1 User Instructions*

Check to make sure that all the components are present and that nothing got damaged in shipping. If you encounter a problem, contact your dealer.

Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit, and/or any of the devices connected to it.

* Features may have been added to the CN8600 since this manual was printed.

Please visit our website to download the most up-to-date version.

All other brand names and trademarks are the registered property of their respective owners.

F/W Version: v1.0.063

Manual Date: 2013-05-20

CN8600 User Manual

Contents

FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Chapter 1.

Introduction

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Features and Benefits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Remote User Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Chapter 2.

Hardware Setup

Stacking and Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Stacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Rack / Wall Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Chapter 3.

Browser Login

Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Chapter 4.

Configuration

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Basic Setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

User Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Role . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Permissions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

CN8600 User Manual

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Upgrade Main Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Update Display Info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Advanced Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Service Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

IPv4 Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Network Transfer Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Event Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

SNMP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Syslog Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

RADIUS Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

The Permission Attribute Value (for RADIUS and LDAP) . . . . . . . 40

Permission String Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

CC Management Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Certificate Signing Request. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Console Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

OOBC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Remote Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

About. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

View and Logout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Chapter 5.

The Client Viewer

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

The WinClient Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

CN8600 User Manual

Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

User Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

System Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

The Button Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Message Display Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Compose Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

User List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Virtual Media Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Virtual Media Redirection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Zoom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Automatic Mouse Synchronization (DynaSync) . . . . . . . . . . . . . . . . .88

Manual Mouse Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . .88

Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Chapter 6.

AP Operation

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

The Windows Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

The Windows Client Connection Screen. . . . . . . . . . . . . . . . . . . . . . .92

Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

The Administrator Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

The Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

The Java Client Connection Screen . . . . . . . . . . . . . . . . . . . . . . . . . .95

Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Chapter 7.

The JavaClient Viewer

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

The JavaClient Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Macros. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

System Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Video Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Message Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

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The On-Screen Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Chapter 8.

Local Console

Console Lock Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Local Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Message Tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Laptop USB Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Laptop USB Console Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Chapter 9.

The Log File

The Log File Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Chapter 10.

The Log Server

Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

The Menu Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Search. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

The List Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

The Tick Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Appendix

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

North America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

IP Address Determination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Local IP Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

IP Installer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

AP Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

IPv6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

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CN8600 User Manual

Link Local IPv6 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

IPv6 Stateless Autoconfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Port Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Trusted Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Installing the Certificate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Certificate Trusted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Importing the Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

General Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

Java. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Sun Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Mac Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

Additional Mouse Synchronization Procedures. . . . . . . . . . . . . . . . . . . .146

Windows:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

Sun / Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Virtual Media Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

WinClient ActiveX Viewer / WinClient AP . . . . . . . . . . . . . . . . . . . . .148

Java Applet Viewer / Java Client AP. . . . . . . . . . . . . . . . . . . . . . . . .148

Administrator Login Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

CN8600 User Manual

About this Manual

This User Manual is provided to help you get the most from your system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

Chapter 1, Introduction, introduces you to the CN8600 system. Its purpose, features and benefits are presented, and its front and back panel components are described.

Chapter 2, Hardware Setup, describes how to set up your installation. Diagrams showing the necessary steps are provided.

Chapter 3, Basic Operation, explains the fundamental concepts involved in operating the CN8600.

Chapter 4, Keyboard Port Operation, details all of the concepts and procedures involved in the Hotkey operation of your CN8600 installation.

Chapter 5, OSD Operation, provides a complete description of the CN8600’s On-Screen Display (OSD), and how to work with it.

Chapter 6, Firmware Upgrade, explains how to upgrade the CN8600's firmware with the latest available versions.

An Appendix, provides specifications and other technical information regarding the CN8600.

Conventions

This manual uses the following conventions:

Monospaced Indicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means to

press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

1. Numbered lists represent procedures with sequential steps.

♦ Bullet lists provide information, but do not involve sequential steps. → Indicates selecting the option (on a menu or dialog box, for

example), that comes next. For example, Start open the Start menu, and then select Run.

Indicates critical information.

Product Information

CN8600 User Manual

→ Run means to

For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

International http://www.aten.com North America http://www.aten-usa.com

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xii

Chapter 1

Introduction

Overview

The CN8600 is a cost-efficient over-IP device that provides secure KVM (keyboard, video and mouse) server management over an IP network. It allows operators to monitor and access their computers at BIOS-level from remote locations using a web GUI, a browser-based Windows or Java client, or a Windows or Java based application program. It also allows the IP address to be easily configured from the local console.

The CN8600 supports redundant Network Internet Card (NIC) to ensure connectivity. It connects to the Internet using industry standard Cat 5e/6 cables, then uses a custom KVM cable to connect to a local KVM switch or server. It is compatible with ATEN DVI KVM switches and LCD consoles, such as the CS1768 and CL6700.

Because the CN8600 uses TCP/IP for its communications protocol, the server or KVM switch to which it is connected can be accessed from any computer on the Internet – whether that computer is located down the hall, down the street, or half-way around the world. Operators at remote locations connect to the CN8600 via its IP address. Once a connection has been established and authorization granted, the remote computer can exchange keyboard, video and mouse signals with the server (or servers on a KVM switch installation), as if an administrator were physically present and working on the equipment directly.

A mini USB port in the rear panel serves as a Virtual Media USB port, as well as a Laptop USB Console (LUC) port. No additional monitor, keyboard or mouse is required on the local site during routine maintenance – simply use a laptop that utilizes the LUC feature to access a computer on-site for easy management.

The CN8600’s Virtual Media function allows a user to perform diagnostic testing, file transfer, and OS/application patches from a remote console. There is no need to physically load a CD directly to the server to perform data-related tasks – conveniently and efficiently troubleshoot and resolve problems at the BIOS level from anywhere.

CN8600 User Manual

The CN8600 functions as a Virtual Remote Desktop. A client so ftware for viewing remote consoles allows access to, and control of, the connected servers. Once an operator successfully connects and logs in, his screen displays what is running on the remote unit attached to the CN8600 and he can control it from his console just as if he were there.

The Log Server records the events that take place on selected CN8600 units for the administrator to analyze.

The CN8600’s firmware can be upgraded over the internet. You can stay current with the latest functionality improvements by downloading firmware update files from our website as they become available, and then using the utility to quickly and conveniently perform the upgrade.

ATEN capitalizes on providing affordable and durable Over-IP server management solutions and ensures that each piece of equipment is worth the investment with their dependability and operational efficiency. ATEN guarantees that your CN8600 investment is protected and delivers continuous quality performance.

Chapter 1. Introduction

Features and Benefits

The features and benefits provided by a CN8600 deployment are described in the following table:

Features Benefits

Advanced Security

External Authentication Support

Multi-Users / Multi-Logins

Port Share Mode The CN8600 allows multiple users to gain access to a

Serial Interface

Message Board A message board – similar to an Internet chat program –

Event Logging Record the events that take place on the CN8600 and write

Upgradeable Firmware over the Internet

 Advanced security features include password protection –

whereby a valid username and password must be given before the client software will run – and advanced encryption technologies, such as secure 128-bit SSL and RSA 1024-bit certificates.

 Flexible encryption design allows users to choose any

combination of 56-bit DES, 168-bit 3DES, 256-bit AES, 128-bit RC4, or Random for independent keyboard/ mouse/video and virtual media data encryption.

 Support for IP/MAC Filter  Supports strong password protection  Private CA

In addition to its own security protection, the CN8600 allows you to set up log in authentication and authorization management from external sources such as RADIUS, LDAP, LDAPS, and MS Active Directory.

The CN8600 supports up to 64 user accounts, and allows up to 32 concurrent user logins for single-bus access.

server simultaneously.

 Serial console management – serial terminal access.

Access the server connected to CN8600 via a built-in serial viewer, or via third party software (such as PuTTY) for Telnet and SSH sessions.

 Out of Band Support – via dial up modem support.

Access the CN8600 through its RS-232 port using a dialup connection.

allows users to communicate with each other, and provides mechanisms for a user to take exclusive control of the KVM functions.

them to the log server. Administrators and users can search for events containing specific words or strings and retrieve them according to date and order of significance.

No need to add yet another cable to your installation – stay current with the latest functionality improvements and updates, all over the Internet.

CN8600 User Manual

Features Benefits

Redundant LAN using one IPMAC address

Mouse DynaSync No need to re-sync your mouse – Mouse DynaSync

Superior Video With its enhanced fps throughput for crisp responsive video

Full-Screen or Sizable Remote Desktop Window

DDNS Allows the mapping of a dynamic IP address assigned by a

End session Administrators can terminate running sessions, especially

Multi-Keyboard Language Support /

On-Screen Keyboard

Virtual Media USB 1.1 and 2.0 devices (Floppy drives, CD-ROMs, Flash

Console access right management

External control port Using an external control port, the CN8600 sends a signal to

Integration with CC2000 The CN8600 can be easily integrated with the ALTUSEN

Supports Network Interface Card (NIC) with backup function. Once the primary network connection fails, the CN8600 switches to another network connection automatically. This ensures connectivity and uptime.

provides automatic locked-in syncing of the remote and local mouse pointers – eliminating the need to constantly resync the two movements. Your local console mouse movement becomes the remote unit’s mouse movement.

display, the CN8600 offers resolutions of up to 1920 x 1200 @ 60Hz; vibrant 30-bit color depth for rich remote session display.

Get a full screen even if your monitor’s resolution is lower than the remote computer’s resolution. In full-screen mode the remote desktop display scales to the user’s monitor display size. Supports up to 1920 x 1200 @ 60Hz; 24-bit color depth for remote sessions.

DHCP server to a host name.

when doing maintenance, to prevent unexpected device operations.

The CN8600 supports multiple keyboard language input – such as English, French, German, Italian, Spanish, Japanese, Korean, and Traditional Chinese. There is no need to have a separate keyboard for each language – you can input key data in any of these languages with the CN8600's convenient on-screen keyboard.

drives, etc.), folders, and image files on a user’s local system, appear and act as if they were installed on the remote server, for ease and convenience when performing software installation and system updates across the entire installation.

The CN8600 prioritizes the local console operation. When the CN8600 is powered on, the Console Lock Switch prevents remote users from operating the device.

Local/Remote Share Mode – conveniently grants shared or exclusive console privilege.

trigger an alarm (light) or accepts a signal to lock the console.

CC2000 Management software.

Chapter 1. Introduction

System Requirements

Remote User Computers

Remote user computers (also referred to as client computers) are the ones the users log into the switch with from remote locations over the internet. The following equipment must be installed on these computers:

 The computers used to access the switch have at least a P III 1 GHz

processor, with their screen resolution set to 1024 x 768. It is recommended that your PC has P IV 2 GHz and at least 1 Gb of RAM.

 Browsers must support 128 bit SSL encryption.  A network transfer speed of at least 128 kbps is required.  For the Log Server, you m ust have the Micr osoft Je t OLEDB 4.0 o r higher

driver installed.

Servers

Servers are the computers connected to the switch via KVM Cables. The following equipment must be installed on these servers:

 For USB KVM Cable Connections: a Type A USB port and USB host

controller

 For virtual media connection, an extra Type A USB and USB host

controller.

CN8600 User Manual

Cables

 A custom USB KVM cable set to link the CN8600 to a server or KVM

switch are provided with this package.

 Custom KVM cable sets are available in various lengths, as shown in the

table below:

Cable Type Length CS Part Number

USB 1.8 m 2L-7D02U / 2L-7D02UI

3.0 m 2L-7D03U / 2L-7D03UI

5.0 m 2L-7D05U

To purchase additional cable sets, contact your dealer.

 One custom Console cable set to link the CN8600 to a local console is

provided with this package.

 A RJ45-to-serial adapter (SA0142) cable for use with the Virtual Media

function or Laptop USB Console function (see Virtual Media Port, page 11; or see Local Console, page 109) is provided with this package.

 Cat 5e/6 or higher Ethernet cable (not provided with this package), should

be used to connect the CN8600 to the LAN, WAN, or Internet.

Chapter 1. Introduction

Video

Only the following non-interlaced video signals are supported:

Resolution Refresh Rates

640 x 480 60, 72, 75 720 x 400 70 800 x 600 56, 60, 72, 75, 85 1024 x 768 60, 70, 75, 85 1152 x 864 60, 70, 75, 85 1280 x 720 60 1280 x 1024 60, 70, 75, 85 1600 x 1200 60 1680 x 1050 60 1920 x 1200 60

Operating Systems

 Supported operating systems for remote user computers that log into the

CN8600 include Windows 2000 and higher, and other systems capable of running Sun's Java Runtime Environment (JRE) 6, Update 3, or higher (Linux, Mac, Sun, etc.).

 Supported operating systems for servers that connect to the CN8600 are

shown in the table, below:

OS Version

Windows 2000 and higher Linux RedHat 7.1 and higher

Fedora Core 5 and higher SuSE 9.0 and higher Mandriva (Mandrake) 9.0 and higher

UNIX AIX 4.3 and higher

FreeBSD 3.51 and higher

Sun Solaris 8 and higher Novell Netware 5.0 and higher Mac OS 9 and higher DOS 6.2 and higher

CN8600 User Manual

Browsers

Supported browsers for users that log into the CN8600 include the following:

Browser Version

Internet Explorer 6 and higher Chrome 8.0 and higher Firefox Windows 3.5 and higher

Linux 3.0 and higher

Safari Windows 4.0 and higher

Mac 3.1 and higher Opera 10,0 and higher Mozilla Windows 1.7 and higher

Sun 1.7 and higher Netscape 9.0 and higher

* See Mac Systems, page 145, for further information regarding Safari.

Chapter 1. Introduction

Components

Front View

No. Component Description

1 Reset button Press the Reset button for more than three (3) seconds to

2 LAN 2 10/100/

1000 LED

3 Remote Login

LED

4 LAN 1 10/100/

1000 LED

5 Console Lock

LED

6 Power LED Lights GREEN when the CN8600 is powered up.

revert to factory settings. Lights ORANGE to indicate that the CN8600 is transmitting at

10 Mbps on this port. Lights ORANGE + GREEN to indicate that the CN8600 is

transmitting at 100 Mbps on this port. Lights GREEN to indicate that the CN8600 is transmitting at

1000 Mbps on this port. Lights are off when there is no active remote connection.

Flashes GREEN at steady intervals to indicate that a Client program has logged into the CN8600 from the remote console.

Lights ORANGE to indicate that the CN8600 is transmitting at 10 Mbps on this port.

Lights ORANGE + GREEN to indicate that the CN8600 is transmitting at 100 Mbps on this port.

Lights GREEN to indicate that the CN8600 is transmitting at 1000 Mbps on this port.

Lights steady GREEN to indicate that another access mode is operating, depending on the active configuration.

CN8600 User Manual

Rear View

No. Component Description

1 Grounding Terminal The wire used to ground the unit connects here. 2 Control Port This port only connects to an optional control box that

3 Local Console Port Connect the cable for the local console (USB

4 PC/KVM Port Use the KVM cable provided with this package that

5 PON Port Use a RJ45-to-Serial adapter (SA0142) cable to

6 Serial Port Use a RJ45-to-Serial adapter (SA0142) cable to

7 Power Jacks Plug the power adapter provided with this package into

8 Console Lock Switch Use this switch to lock the console so that remote

requires a separate purchase.

keyboard, DVI monitor, USB mouse, microphone and speakers) to this port. Each connector is color coded and marked with an appropriate icon.

links the CN8600 to your PC / Server for this port. Connect the DVI video display, keyboard/mouse,

microphone and speakers to the server or KVM switch that you are installing. Each connector is color coded and marked with an appropriate icon.

connect this port to PN0108.

connect this port to another network device, such as a modem.

an AC power source, then plug the power adapter cable into any power jack.

Plug another power adapter into an AC power source, then plug the power cable into the other CN8600 power jack.

Note: Dual power operation is optional – the second power source is for back-up; a second power adapter requires a separate purchase.

access is disabled (view only) and only the local console can operate the CN8600.

When set to unlock, the CN8600 grants access depending on the configuration stored.

Chapter 1. Introduction

9 Virtual Media / Laptop

USB Console (LUC) Switch

10 Virtual Media Port /

Laptop USB Console (LUC) Port

11 LAN Ports Connect a Cat 5e/6 network cable to these ports for

Use this switch to select how the mini USB port operates, whether as a Virtual Media port or a Laptop USB Console port.

When the Virtual Media / Laptop USB Console (LUC) Switch is set to Virtual Media, use the USB 2.0 cable provided with this package to connect a USB port on the server to the CN8600's Virtual Media port. See Virtual Media, page 82, for details.

When the switch is set to LUC, connect the laptop’s USB to this port. See Local Console, page 109.

uplink connection.

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Chapter 2

1. Important safety information regarding the placement of this device is provided on page 123. Please review it before proceeding.

2. Make sure that the power to any device that you connect to the installation has been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.

3. Any installation that does not follow the instructions in this guide may be hazardous.

4. The power source for this product is intended to be supplied by a power adapter only, not a DC mains.

Hardware Setup

Stacking and Rack Mounting

Stacking

The CN8600 can be placed on any appropriate level surface that can safely support its weight plus the weight of its attached cables. To place or stack the CN8600, remove the backing material from the bottom of the rubber feet that came with this package, and stick them onto the switch's bottom panel at the corners, as shown in the diagram, below

Note: T o ensure adequate ventilation, allow at least 5.1 cm on each side, and

12.7cm at the back for power cord and cable clearance.

CN8600 User Manual

Phillips screw head M3 x 2

Rack Mounting

Wall Mounting

Rack / Wall Mounting

The CN8600 can be installed in most standard 19" (1U) racks or mounted to a wall. To rack mount the unit or attach the unit to the wall, do the following:

1. Use the screws supplied with your rack mounting kit to attach the mounting brackets to each side of the device:

2. If rack mounting, position the device in the rack and align the holes in the mounting brackets with the hole in the rack. If wall mounting, position the unit to a desired position on the wall.

3. Screw the mounting brackets to the rack or to a wall.

Note: Cage nuts are provided for racks that are not prethreaded.

Chapter 2. Hardware Setup

Installation

To install the CN8600, refer to the installation diagrams on the following pages (the numbers correspond to the numbers of the steps), and do the following:

1. Plug your USB keyboard, mouse, DVI mo nitor, speakers and microphone

into the local console port section located on the CN8600 unit’s rear panel.

2. Use the KVM cable provided with the package to connect the CN8600’s

PC/KVM Port to the keyboard, video, mouse, speakers and microphone ports of the server or KVM switch that you are installing.

3. (Optional) If you want to use the virtual med ia fun c tio n, use the USB 2.0

cable provided with the package to connect a USB port on the server to the CN8600’s Virtual Media port.

4. (Optional) If you want to use a Laptop USB Console, connect the laptop’s

USB to this port.

Note: Check that the Select Switch for the V i rtual Media/Laptop USB

Console ports is in the right position.

5. Plug a network cable into the CN8600's LAN port 1

6. (Optional) Plug a second network cable into the CN8600’s LAN port 2.

Note: Dual LAN operation is optional.

7. (Optional) If you are using a PON device (PN108), con nect it to the PON

port with RJ45-to-serial adapters (SA0142).

Note: Serial adapters require a separate purchase.

8. (Optional) If you are using other serial devices, such as a standard modem,

connect it to the Serial port with RJ45-to-serial adapters (SA0142)

Note: Serial adapters require a separate purchase.

9. Plug the power adapter provided with this package into an AC power

source, then plug the power adapter cable into one of the CN8600’s power jacks.

10.(Optional) Plug another power adapter into an AC power source, then plug

the power cable into the other CN8600 power jack.

CN8600 User Manual

DVI KVM Cable Connection

Note: Dual power operation is optional – the second power source is for

back-up; a second power adapter requires a separate purchase

11.Power on the CN8600, then power on the server/KVM switch.

Note: For safety reasons, we suggest you ground the switch using a grounding

wire.

Over-IP PDU

Over-IP devices

Network

Chapter 3

Browser Login

The CN8600 can be accessed either from an Internet type browser, or via the following methods:

 Windows Client (see The Client Viewer, p a ge63);  Java Applet viewer (see The JavaClient Viewer, page 97);  Windows or Java application (AP) program (see AP Operation, page 91);  Laptop USB Console (LUC) port; and  Local Console (see Local Console, page 109)

The next several chapters describe browser-based operations.

Logging In

To operate the CN8600 from an Internet browser, begin by logging in:

1. Open your browser and specify the IP address of the CN8600 you want to

access in the browser's URL location bar. The default IP address for non-DHCP environment is 192.168.0 .6 0.

Note: 1. For security purposes, a login string may have been set by the

administrator. If so, you must include a forward slash and the login string along with the IP address when you log in. For example:

192.168.0.100/CN8600

If you don't know the IP address and login string, ask your Administrator.

2. If you are the administrator, and are logging in for the first time, the various ways to determine the CN8600's IP address are described in the Appendix on page 127.

(Continues on next page.)

CN8600 User Manual

(Continued from previous page.)

2. A Security Alert screen (or dialog box) appears. Accept the certificate – it

can be trusted. (See Trusted Certificates, page 136, for details.) If a second certificate appears, accept it as well.

Note: The Security Alert screen’s appearance varies depending on the

browser version.

The CN8600 login page appears:

3. Provide a valid Username and Password (set by the CN8600 administrator), then click Login to continue.

Note: 1. If you are the administrator, and are logging in for the first time,

use the default Username: administrator; and the default Password: password. For security purposes, we strongly recommend you remove these and give yourself a unique Username and Password (see Download, page 61).

2. If you supplied an invalid login, the authentication routine will return this message: Invalid Username or Password. Please try again. If you see this message, log in again being careful with the Username and Password.

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