ATEN CN8000A Service Manual

Single Port KVM over IP

CN8000A

User Manual

www.aten.com

CN8000A User Manual

EMC Information

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

The device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

CE Warning: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Suggestion: Shielded twisted pair (STP) cables must be used with the unit to ensure compliance with FCC & CE standards.

KCC Statement: 유선 제품용 /A 급 기기 ( 업무용 방송 통신 기기 ) 이 기기는 업무용 (A 급 )전자파적합기기로서 판매자 또는 사용자는 이 점을 주의하시기 바라며 ,가정 외의 지역에서 사용하는 것을 목적으로 합니다 .

RoHS

This product is RoHS compliant.

CN8000A User Manual

User Information

Online Registration

Be sure to register your product at our online support center:

International http://eservice.aten.com

Telephone Support

For telephone support, call this number:

International 886-2-8692-6959 China 86-400-810-0-810 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America 1-888-999-ATEN ext 4988

1-949-428-1111

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

iii

CN8000A User Manual

Manual Date: 2018-06-14

All other brand names and trademarks are the registered property of their respective owners.

Package Contents

The basic CN8000A package consists of:  1 CN8000A Single Port KVM over IP

Switch

 1 Custom KVM Cable  1 Custom Console Cable  1 Laptop USB Cable  1 Power Adapter  1 Mounting Kit  1 User Instructions*

Check to make sure that all the components are present and that nothing got damaged in shipping. If you encounter a problem, contact your dealer.

Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit, and/or any of the devices connected to it.

* Features may have been added to the CN8000A since this manual was published.

Please visit our website to download the most up-to-date version of the manual.

CN8000A User Manual

Contents

EMC Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Terminology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii

Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv

1. Introduction

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Features and Benefits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Custom Console Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

2. Hardware Setup

Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

DIN Rail Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

3. OSD Operation

OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

OSD Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Set IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Disable Dev Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Reset Default Values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

CN8000A User Manual

Reset Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Reboot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

4. Browser Login

Logging In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Main Webpage Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Sidebar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Interactive Display Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Sidebar Submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Viewer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

5. Administration

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Basic Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

User Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Upgrade Main Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Ping Host. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Service Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

IPv4 Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

IPv6 Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Network Transfer Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Finishing Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

ANMS - Event Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

SMTP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Log Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

SNMP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Syslog Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

ANMS - Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Disable Local Authentication. . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

RADIUS Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

AD/LDAP Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

CC Management Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

CN8000A User Manual

Filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Adding Filters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Account Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Working Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Certificate Signing Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Console Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

OOBC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Serial Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Date. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Network Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Customization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Remote Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Exit Macro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Telnet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Open Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

About. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

6. The WinClient Viewer

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

The WinClient Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Macros. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

User Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Running Macros. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

System Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Video Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Gamma Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

The Button Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Message Display Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Compose Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

User List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

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CN8000A User Manual

Virtual Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Virtual Media Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Virtual Media Redirection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Smart Card Reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Zoom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

The On-Screen Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Automatic Mouse Synchronization (DynaSync) . . . . . . . . . . . . . 106

Mac Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Manual Mouse Synchronization . . . . . . . . . . . . . . . . . . . . . . . . .107

Customize Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Admin Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

7. The JavaClient Viewer

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

The JavaClient Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

User Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

System Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Search. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Video Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Message Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Virtual Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Zoom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

The On-Screen Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

8. The Log Server

Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

The Menu Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Search. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

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CN8000A User Manual

Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

The List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

The Tick Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

9. LDAP Server Configuration

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Install the Windows 2003 Support Tools. . . . . . . . . . . . . . . . . . . . . . . . .135

Install the Active Directory Schema Snap-in. . . . . . . . . . . . . . . . . . . . . .136

Create a Start Menu Shortcut Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Extend and Update the Active Directory Schema. . . . . . . . . . . . . . . . . .137

Creating a New Attribute. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Extending the Object Class With the New Attribute . . . . . . . . . . . . .138

Editing Active Directory Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

OpenLDAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

OpenLDAP Server Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

OpenLDAP Server Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . .145

Starting the OpenLDAP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

Customizing the OpenLDAP Schema. . . . . . . . . . . . . . . . . . . . . . . .147

LDAP DIT Design and LDIF File . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

LDAP Data Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

DIT Creation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

Using the New Schema. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

Appendix

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155

Consignes de sécurité. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

Général . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

Montage sur bâti . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160

International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160

North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160

IP Address Determination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161

First Time Browser Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161

IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161

Network Device IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

Device List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

Network Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

Set IP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

CN8000A User Manual

Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

AP Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

IPv6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164

Link Local IPv6 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

IPv6 Stateless Autoconfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . .165

Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166

Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167

PPP Modem Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168

Basic Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168

Connection Setup Example (Windows XP). . . . . . . . . . . . . . . . . . . .169

Trusted Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170

Installing the Certificate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171

Certificate Trusted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172

Mismatch Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173

Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174

Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174

Importing the Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175

General Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175

Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Java. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178

Sun Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Mac Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180

The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180

Additional Mouse Synchronization Procedures . . . . . . . . . . . . . . . . . . . 181

Windows:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181

Sun / Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182

Supported KVM Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Virtual Media Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183

WinClient ActiveX Viewer / WinClient AP . . . . . . . . . . . . . . . . . . . . .183

Java Applet Viewer / Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . .183

Administrator Login Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185

About SPHD Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

CN8000A User Manual

About this Manual

This User Manual is provided to help you get the most from your CN8000A. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

Overview

Chapter 1, Introduction, introduces you to the CN8000A System. Its

purpose, features and benefits are presented, and its front and back panel components are described.

Chapter 2, Hardware Setup, provides step-by-step instructions for setting up your installation, and explains some basic operation procedures.

Chapter 3, OSD Operation, describes how to log into the CN8000A via the OSD, and explains the functions of each menu item on the screen.

Chapter 4, Browser Login, describes how to log into the CN8000A with a browser, and explains the functions of the icons and buttons that appear on the opening page.

Chapter 5, Administration, explains the administrative procedures that are employed to configure the CN8000A’s working environment, as well as how to operate the CN8000A from the local console.

Chapter 6, The WinClient Viewer, explains how to connect to the CN8000A with the Windows Client software, and describes how to use the OSD to access and control the computers connected to the switch.

Chapter 7, The JavaClient Viewer, describes how to connect to the CN8000A with the Java Applet software, and explains how to use the OSD to access and control the computers connected to the switch.

Chapter 8, The Log Server, explains how to install and configure the Log Server.

Chapter 9, LDAP Server Configuration, explains how to configure the CN8000A for LDAP / LDAPS authentication and authorization with Active Directory or OpenLDAP.

An Appendix, provides specifications and other technical information regarding the CN8000A.

CN8000A User Manual

Conventions

This manual uses the following conventions:

Monospaced Indicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means to

press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

1. Numbered lists represent procedures with sequential steps.

♦ Bullet lists provide information, but do not involve sequential steps. → Indicates selecting the option (on a menu or dialog box, for

example), that comes next. For example, Start open the Start menu, and then select Run.

Indicates critical information.

→ Run means to

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CN8000A User Manual

Terminology

Throughout the manual we make reference to the terms Local and Remote in regard to the operators and equipment deployed in a CN8000A installation. Depending on the point of view, users and servers can be considered Local under some circumstances, and Remote under others:

 Switch’s Point of View

 Remote users – We refer to a user as a Remote user when we think of

him as someone who logs into the switch over the net from a location that is remote from the switch.

 Local Console – The keyboard mouse and monitor connected directly

to the switch.

 Servers – The servers attached to the switch via custom KVM cables.  User’s Point of View

 Local client users – We refer to a user as a Local client user when we

think of him as sitting at his computer performing operations on the servers connected to the switch that is remote from him.

 Remote servers – We refer to the servers as Remote servers when we

think of them from the Local Client User’s point of view – since, although they are locally attached to the switch, they are remote from him.

When we describe the overall system architecture we are usually speaking from the switch’s point of view – in which case the users are considered remote. When we speak about operations users perform via the browser, viewers, and AP programs over the net, we are usually speaking from the user’s point of view – in which case the switch and the servers connected to it are considered remote.

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CN8000A User Manual

Product Information

For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

International http://www.aten.com

xiv

Chapter 1

Introduction

Overview

The CN8000A is a control unit that provides “over-IP” capability to KVM switches that do not have built in over-IP functionality. It allows operators to monitor and access their computers from remote locations using a standard Internet browser or Windows and Java based application programs. The CN8000A connects to the local area network using standard Cat 5e cable, then uses a custom KVM cable to connect to a local KVM switch or server.

Because the CN8000A uses TCP/IP for its communications protocol, the server or KVM switch it is connected to can be accessed from any computer across the Internet – whether that computer is located down the hall, down the street, or half-way around the world.

Operators at remote locations connect to the CN8000A via its IP address. Once a connection has been established and authorization granted, the remote computer can exchange keyboard, video and mouse signals with the server (or servers on a KVM switch installation), just as if they were physically present and working on the equipment directly.

KVM Switch

The CN8000A expands on previous models by providing a dedicated RS-232 port for modem access or serial console management, a PON port to attach a Power Over the NET™ device and a Laptop USB Console port for easy console access from a laptop.

CN8000A User Manual

With its advanced security features, the CN8000A is the fastest, most reliable, most cost effective way to remotely access and manage widely distributed multiple computer installations.

A mini USB port in the front panel serves as a Laptop USB Console (LUC) port. No additional monitor, keyboard or mouse is required – simply use a laptop that utilizes the LUC feature to access a remote computer for easy management.

The Administrator and Client software included with the CN8000A make it easy to install, maintain, and operate. System administrators can handle a multitude of tasks with ease - from installing and running GUI applications, to BIOS level troubleshooting, routine monitoring, concurrent maintenance, system administration, rebooting and even pre-booting functions.

The Administrator Utility is available in a browser-based version as well as Windows-based and Java application versions. The utility is used to configure the system; limit access from remote computers; manage users; and maintain the system with firmware and software module updates.

A Windows Client Viewer and a Java Applet Viewer are available for browser access, while Windows Client AP and Java Client AP programs are provided for non-browser GUI access. They allow IP connection and login from anywhere on the Internet. Inclusion of a Java-based client ensures that the CN8000A is platform independent, and is able to work with practically all operating systems.

The client software allows access to, and control of, the connected servers. Once an operator successfully connects and logs in, his screen displays what is running on the remote unit attached to the CN8000A (KVM OSD display or server's desktop) and he can control it from his console just as if he were there.

The Log Server records all the events that take place on selected CN8000A units for the administrator to analyze.

Your CN8000A investment is protected through the ability of its firmware to be upgraded over the Internet. You can stay current with the latest functionality improvements by downloading firmware update files from our website as they become available, and then using the utility to quickly and conveniently perform the upgrade.

1. Introduction

Features and Benefits

The features and benefits provided by a CN8000A deployment are described in the following table:

Features Benefits

Over-IP Capability for Legacy KVM Switches

Configuration and Operation

Superior Video With its enhanced fps throughput for crisp responsive video display,

Virtual Media USB 2.0 devices (Floppy drives, CDROMs, Flash drives, etc.),

Virtual Remote Desktop

Laptop USB Console (LUC)

Smart Card / CAC Reader Support

Low Bandwidth Optimization

Protects your original KVM switch investment. No need to purchase new KVM switches to achieve the benefits of over-IP connectivity.

An easy-to-navigate graphical user interface makes for convenient, intuitive configuration and operation. Web-based Windows and Java implementations allow the remote equipment to be controlled from a standard web browser. Windows and Java AP client software – using the same convenient GUI are also included to provide access where a browser environment is not desired.

the CN8000A offers resolutions of up to 1920 x 1200 @ 60Hz; vibrant 24-bit color depth for rich remote session display. The remote desktop can appear full-screen, or in a window. In fullscreen mode the remote desktop display scales to the user’s monitor display size.

folders, and image files on a user’s local system, appear and act as if they were installed on the remote server, for ease and convenience when performing software installation and system updates across the entire Installation.

Note: Virtual Media only works with 2L-5301UP (1.2m), 2L-5302UP (1.8m), 2L-5201U (1.2m), and 2L-5202U (1.8m) KVM cables.

 On-screen keyboard with multilanguage support  Exit Macros support  BIOS-level access

A mini USB port in the front panel serves as a Laptop USB Console (LUC) port allowing a laptop to be used as a console for remote access.

To meet advanced security requirements, the CN8000A’s Virtual Media function allows a Smart Card / CAC reader on a user’s local system to be mapped to a remote server.

Bandwidth optimization via grayscaling and video quality settings allow maximum data throughput in low bandwidth situations. PPP modem dial-up support ensures reliable connectivity for out-ofband, and low bandwidth situations.

CN8000A User Manual

Features Benefits

Multi-Platform / Multi-Protocol Support

Multi-Keyboard Language Support /

On-Screen Keyboard

Multi-Users / Multi-Logins

Message Board To alleviate the possibility of access conflicts that may result from

Advanced Security

Windows and Java client software ensures that the CN8000A and the equipment that connects to it can be accessed from most of the operating systems in use today (Windows, Linux, Unix, Sun, Mac).

The CN8000A also supports a broad range of communication protocols, such as TCP/IP, HTTP, HTTPS, UDP, DHCP, SSL, ARP, DNS, ICMP, CHAP, PPP, 10Base-T, 100Base-T

The CN8000A supports multiple keyboard language input – including English, French, German, Italian, Spanish, Japanese, Korean, and Traditional Chinese. There is no need to have a separate keyboard for each language – you can input key data in any of these languages with the CN8000A's convenient on-screen keyboard.

The CN8000A supports up to 64 user accounts, and allows up to 32 concurrent user logins for single-bus access.

multiple user logins, and facilitate communication among the logged-in users, a message board – similar to an Internet chat program – allows users to communicate with each other, and provides mechanisms for a user to take exclusive control of the KVM functions.

 Advanced security features include password protection –

whereby a valid username and password must be given before the client software will run – and advanced encryption technologies, such as secure SSL and TLS 1.2.

 Supports SSL data encryption, TLS 1.2 and RSA 2048-bit

certificates for secure users logging in from a browser

 Flexible encryption design allows users to choose any

combination of 56-bit DES, 168-bit 3DES 256-bit AES, 128-bit RC4, or Random for independent KB/Mouse, video, and virtual media data encryption.

 Support for IP/MAC Filter  Supports strong password protection  Private CA

External Authentication Support

Event Logging The CN8000A can record all the events that take place on it and

In addition to its own security protection, the CN8000A allows you to set up log in authentication and authorization management from a external sources such as RADIUS, LDAP , LDAPS, and MS Active Directory.

write them to a searchable database. Administrators and selected users can search for events containing specific words or strings and retrieve them according to date and order of significance.

1. Introduction

Features Benefits

Console Management

 Serial console management – serial terminal access. Access the

CN8000A via a built-in serial viewer, or via third party software (such as PuTTY) for Telnet and SSH sessions.

 Out of Band Support – via dial up modem support. Access the

CN8000A through its RS-232 port using a dial-up connection.

Upgradeable Firmware over the Internet

Remote Power Control

Mouse DynaSync No need to re-sync your mouse – Mouse DynaSync provides

Full-Screen or Sizable Remote Desktop Window

DDNS Allows the mapping of a dynamic IP address assigned by a DHCP

End session Administrators can terminate running sessions

No need to add yet another cable to your installation – stay current with the latest functionality improvements and updates, all over the Internet.

You can add a PON (Power Over the NET™) power management unit and remotely control the power status of devices on your installation, including monitoring their current status, as well as turning servers On, Off and Rebooting them.

automatic locked-in synching of the remote and local mouse pointers – eliminating the need to constantly resync the two movements. Your local console mouse movement becomes the remote unit’s mouse movement.

Get a full screen even if your monitor’s resolution is lower than the remote computer’s resolution. In full-screen mode the remote desktop display scales to the user’s monitor display size. Supports up to 1920 x 1200 @ 60Hz; 24-bit color depth for remote sessions.

server to a hostname.

CN8000A User Manual

System Requirements

Servers

Servers are the computers connected to the switch via KVM Cables (see Terminology, page xiii). The following equipment must be installed on these servers:

 A VGA, SVGA or multisync port  For USB KVM Cable Connections: Type A USB port and USB host

controller

 For PS/2 KVM Cable Connections: 6-pin Mini-DIN keyboard and mouse

ports

Cables

 A custom KVM cable set (USB; PS/2) to link the CN8000A to a server or

KVM switch are provided with this package.

 Custom KVM cable sets are available in various lengths, as shown in the

table below:

Cable Type Length CS Part Number

PS/2 1.2 m 2L-5201P

1.8 m 2L-5202P

1.8 m 2L-5702P

3.0 m 2L-5203P

6.0 m 2L-5206P

USB 1.2 m 2L-5201U

1.8 m 2L-5202U

3.0 m 2L-5203U

5.0 m 2L-5205U

PS/2-USB 1.2 m 2L-5301UP

1.8 m 2L-5302UP

3.0 m 2L-5303UP

To purchase additional cable sets, contact your dealer.

 One custom Console cable set to link the CN8000A to a local console is

provided with this package.

1. Introduction

Note: This cable set has been designed to operate with either PS/2 or USB

consoles.

 A USB 2.0 cable for use with the Laptop USB Console (LUC) (see Laptop

USB Console (LUC), page 3) is provided wi th thi s package.

 Cat 5e or higher Ethernet cable (not provided with this package), should be

used to connect the CN8000A to the LAN, WAN, or Internet.

CN8000A User Manual

Video

Only the following non-interlaced video signals are supported:

Resolution Refresh Rates

640 x 480 60, 72, 75, 85, 90, 100, 120 720 x 400 70 800 x 600 56, 60, 72, 75, 85, 90, 100, 120 1024 x 768 60, 70, 75, 85, 90, 100 1152 x 864 60, 70, 75, 85 1280 x 720 60 1280 x 1024 60, 70, 75, 85 1600 x 1050 60 1600 x 1200 60 1920 x 1080 60 1920 x 1200 60

Operating Systems

 Supported operating systems for remote user computers that log into the

CN8000A include Windows XP and higher, and other systems capable of running Sun's Java Runtime Environment (JRE) 6, Update 3, or higher (Linux, Mac, Sun, etc.).

 Supported operating systems for servers that connect to the CN8000A are

shown in the table, below:

OS Version

Windows XP and higher Linux RedHat 7.1 and higher

Fedora Core12 and higher SuSE 11.1 and higher Mandriva (Mandrake) 9.0 and higher

UNIX AIX 7.1 and higher

FreeBSD 10.1 and higher

Sun Solaris 10 and higher Novell Netware 6.5 and higher Mac OS X 10.7 and higher

OS Version

DOS 6.2 and higher

1. Introduction

CN8000A User Manual

Browsers

The browsers and the versions shown in the table below have been tested to support CN8000A login for the users:

Browser Version

IE 8, 10, 11 Firefox 33, 45.2.0, 47.0 Safari* 9.1.3 Opera 38.0.2220.31 Chrome 45.0.2454.82, 51.0.270.103 Edge 25.10586.0.0

* See Mac Systems, page 180, for further information regarding Safari.

1. Introduction

Components

Front View

1 2 3 4 5 6

No. Component Description

1 LAN Port The Cat 5e/6 cable that connects the CN8000A to the LAN

2 Laptop USB

Console (LUC)

3Firmware

Upgrade/Reset Switch

4 10/100/1000

Mbps LED

5 Link LED Flashes GREEN to indicate that a Client program is accessing

6 Power LED Lights ORANGE when the CN8000A is powered up and ready

plugs in here. Use the USB cable provide with this package to connect a

laptop to this port for console access.

1. Pressing and releasing this switch performs a CN8000A system reset. (See Erratic operation, page 175.)

2. Pressing and holding this switch for more than three seconds returns the CN8000A to its factory default configuration settings.

3. Pressing and holding this switch while powering on the switch returns the CN8000A to its factory default firmware level. This operation should only be performed in the event of a firmware upgrade failure that results in the device becoming inoperable.

Note: This switch is recessed and must be pushed with a thin object - such as the end of a paper clip, or a ballpoint pen.

The LED lights ORANGE to indicate 10 Mbps data transmission speed. It lights ORANGE+GREEN to indicate 100 Mbps data transmission speed. It lights GREEN to indicate 1000 Mbps data transmission speed.

the device.

to operate.

CN8000A User Manual

1 2 3 4 5

Rear View

No. Component Description

1 Power Jack The power adapter cable plugs in here. 2 PC/KVM Port The KVM cable (supplied with this package) that links the

CN8000A to your server or KVM switch plugs in here.

3 PS/2 - USB

Console Port

4 PON Port This port is made available for use with a Power over the

5 RS-232 Port This serial port is provided for:

The CN8000A can be accessed via a local console as well as over the Net. The cable for the local console (keyboard, monitor, and mouse) plugs in here. The console can use either a PS/2 or USB keyboard and mouse. Each connector is color coded and marked with an appropriate icon to indicate itself.

NET™ remote power management module. If you connect a PON device, its cable plugs in here. Refer to the User Manual that came with the PON device for operation details.

1. Serial console management (see Console Management, page 65 for details); or

2. Out-of-band modem operation (see OOBC, page 65 for details).

1. Introduction

USB Keyboard USB Mouse

Video

PS/2 Keyboard

PS/2 Mouse

Custom Console Cable

Note: You can use any combination of keyboard and mouse connections. For

example, you can use a PS/2 keyboard with a USB mouse.

CN8000A User Manual

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Chapter 2

1. Important safety information regarding the placement of this device is provided on page 153. Please review it before proceeding.

2. Make sure that the power to any device that you connect to the installation has been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.

Phillips hex head M3 x 8

Hardware Setup

Mounting

Rack Mounting

For convenience and flexibility, the CN8000A can be mounted on a system rack. To rack mount the unit do the following:

1. Remove the two original screws from the bottom of the unit (near the rear of the unit).

2. Using the screws provided with the rack mount kit, screw the mounting bracket into the CN8000A – as shown in the diagram below.

CN8000A User Manual

3. Screw the bracket into any convenient location on th e rack.

Note: Rack screws are not provided. Use screws that are appropriate for

your rack.

DIN Rail Mounting

To mount the CN8000A on a DIN rail:

1. Screw the mounting bracket to the back of the CN8000A as described in steps 1 and 2 of the wall mounting procedure.

2. Use the larger screws supplied with the Rack Mount Kit to screw the DIN rail brackets to the mounting bracket – as shown in the diagram, below:

3. Hang the unit on the DIN rail.

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