ATEN CM1284, CM1164A User guide
Multi-View KVMP™ Switch
User Manual
www.aten.com
Multi-View KVMP™ Switch User Manual
EMC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.
Warning: Operation of this equipment in a residential environment could
cause radio interference.
Achtung: Der Gebrauch dieses Geräts in Wohnumgebung kann
Funkstörungen verursachen.
KCC Statement
RoHS
This product is RoHS compliant.
ii
Multi-View KVMP™ Switch User Manual
User Information
Online Registration
Be sure to register your product at our online support center:
International http://eservice.aten.com
Telephone Support
For telephone support, call this number:
International
China
Japan
Korea
North America
886-2-8692-6959
86-400-810-0-810
81-3-5615-5811
82-2-467-6789
1-888-999-ATEN ext 4988
1- 949-428 -1111
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
iii
Multi-View KVMP™ Switch User Manual
Package Contents
The CM1164A package consists of:
1 CM1164A 4-Port USB DVI Multi-View KVMP
4 KVM Cables (DVI-D, USB, Audio)
1 Power Cord
1 IR Remote Control
1 Rack Mount Kit
1 User Instructions*
The CM1284 package consists of:
1 CM1284 4-Port USB HDMI Multi-View KVMP
4 KVM Cables (HDMI, USB, Audio)
1 Power Cord
1 IR Remote Control
1 Rack Mount Kit
1 User Instructions*
TM
Switch
TM
Switch
Check to make sure that all the components are present and that nothing got
damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit, and/or any of the
devices connected to it.
* Features may have been added to the Multi-View KVMP™ Switch since this
manual was printed. Please visit our website to download the most up-to-date
version.
© Copyright 2020 ATEN® International Co., Ltd.
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.
iv
Manual Date: 2020-08-17
Multi-View KVMP™ Switch User Manual
Contents
EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Optional Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
CM1164A / CM1284 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
CM1164A Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
CM1284 Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
IR Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
2. Hardware Setup
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
CM1164A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Single Station Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Single Station Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . 16
Daisy Chaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Daisy Chain Installation Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . 18
Cascading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Cascade Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
CM1284 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Single Station Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Single Station Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . 22
Daisy Chaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Daisy Chain Installation Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . 24
Cascading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Cascade Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
3. Basic Operation
v
Multi-View KVMP™ Switch User Manual
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Identifying the Source Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Front Panel Pushbuttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
LED Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Hotkey Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
IR Remote Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
OSD Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Boundless Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Multiview Monitor Layout Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Tier (Chain Vert) Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Row (Chain Horz) Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Quarter (Chain 2 x 2) Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Display Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Full Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Quad View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Picture in Picture - Dual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Picture in Picture - Triple . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Picture in Picture - Quad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Picture on Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Picture by Picture - Dual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Picture by Picture - Triple . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Picture by Picture - Quad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Preset Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
4. Hotkey Operation
Open the OSD Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
The Hotkey Setting Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Hotkeys List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Auto Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Auto Scanning - Display Modes . . . . . . . . . . . . . . . . . . . . . . . . . . 53
5. OSD Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
The Quick Access Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
The Editor Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
The OSD Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Password Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
6. RS-232 Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
RS-232 Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
RS-232 Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Verification Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
vi
Multi-View KVMP™ Switch User Manual
Log In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Logout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Open/Close RS-232 Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Switch Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Switch Port (KVM Focus only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Switch Port (USB Peripherals Focus only) . . . . . . . . . . . . . . . . . . . . .75
Switch Port (Audio Focus only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Daisy-Chained Boundless Switching . . . . . . . . . . . . . . . . . . . . . . . . . 77
PiP Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Quad View Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Change Display Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Port Disable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
OSD Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Keyboard Language Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Set Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Auto Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Port ID Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
DCC Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Mouse Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Video DynaSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Hardware Cursor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Activate Beeper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Hotkey Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
OSD Hotkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Power on Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Fn Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
USB Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Restore Default Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
KVM Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Hotkey List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Display B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
7. System Maintenance
Firmware Upgrades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Backup / Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Restoring to Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Appendix
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
vii
Multi-View KVMP™ Switch User Manual
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Fn Key Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Mac Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Sun Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Factory Default Hotkeys and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
viii
Multi-View KVMP™ Switch User Manual
About this Manual
This User Manual is provided to help you get the most from your system. It
covers all aspects of installation, configuration, and operation for the following
models of the Multi-View KVMP™ Switch:
Model Product Name
CM1164A
CM1284
4-Port USB DVI Multi-View KVMP
4-Port USB HDMI Multi-View KVMP
An overview of the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the Multi-View KVMP™
Switch. Its purpose, features and benefits are presented, and its front and back
panel components are described.
Chapter 2, Hardware Setup, describes how to set up your installation.
Diagrams showing the necessary steps are provided.
Chapter 3, Basic Operation, explains the fundamental concepts involved
in operating the Multi-View KVMP™ Switch.
Chapter 4, Hotkey Operation, details all of the concepts and procedures
involved in the hotkey operation of your Multi-View KVMP™ Switch.
TM
Switch
TM
Switch
Chapter 5, OSD Operation, provides a complete description of the
Multi-View KVMP™ Switch’s On-Screen Display (OSD), and how to work
with it.
Chapter 6, RS-232 Operation, provides details on the functions and
RS-232 commands that you can use to control the Multi-View KVMP™
Switch using a serial controller.
Chapter 7, System Maintenance, provides step-by-step information on
firmware upgrades, restoring the device default, and how to safely restart your
Multi-View KVMP™ Switch.
Appendix, provides specifications and other technical information
An
regarding the Multi-View KVMP™ Switch.
ix
Multi-View KVMP™ Switch User Manual
Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦ Bullet lists provide information, but do not involve sequential steps.
→ Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
open the Start menu, and then select Run.
Indicates critical information.
Product Information
→
Run means to
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
International http://www.aten.com
North America http://www.aten-usa.com
x
Chapter 1
Introduction
Overview
The Multi-View KVMP™ Switch charts a revolutionary new direction in
KVM switch functionality by combining a 4-port DVI-D (CM1164A) / 4-port
HDMI (CM1284) with a 2-port USB hub, and providing different display
modes, including Quad View mode, Picture in Picture mode (Dual, Triple, or
Quad), Picture by Picture mode (Dual, Triple, or Quad), Picture on Picture
mode, and Full Screen mode. Control and switch between computers/video
sources is versatile using the front-panel pushbuttons, IR remote control, OnScreen Display (OSD), RS-232 commands, or through hotkey combinations
entered from the console keyboard.
The Multi-View KVMP™ Switch allows users to access 4 computers/devices
from a single console, consisting of a USB keyboard, USB mouse, and DVI-D
(CM1164A) or HDMI (CM1284) monitor. With the CM1284, you can connect
up to two monitors – one acts as the main control and supports all the display
modes, and the other acts as a secondary display that only shows a channel
selected from the main monitor in full-screen mode. Video switching for the
second monitor is easy with Boundless Switching which allows you to switch
channels simply by moving the console mouse to the desired channel on the
main display.
As a USB hub, the Multi-View KVMP™ Switch permits each computer to
access connected peripherals on a one-computer-at-a-time basis. The MultiView KVMP™ Switch’s independent switching feature allows the KVM focus
to be on one computer while the USB peripheral focus is on another. There is
no need to purchase a separate USB hub, as well as separate stand-alone
peripheral sharers.
The Multi-View KVMP™ Switch further improves on previous designs with
DVI-D (CM1164A) or HDMI (CM1284) connectors, and the transfer of
keyboard and mouse data to the computers via a fast, reliable USB connection.
As with the USB peripherals, the audio focus can be independent of the KVM
focus.
1
Multi-View KVMP™ Switch User Manual
A Daisy Chain Control (DCC) port allows the user to connect and control up
to four Multi-View KVMP™ Switches via a single set of keyboard and mouse.
This enables the use of only one keyboard/mouse over several computers by
switching the console keyboard and mouse focus to the monitor of each
secondary station. This is convenient for growing networks that need to
monitor and manage more computers – daisy chain up to four units and switch
between up to 16 computers/video sources. You can also choose to have all
sources displayed on one monitor by cascading, where CM1164A/CM1284
units are connected to one another via its KVM Ports. In a cascade setup, you
can control and monitor up to 16 computers (4 additional Multi-View
KVMP™ Switches) using a single console.
Setup is fast and easy; simply plug cables into their appropriate ports. There is
no software to configure, no installation routines, and no incompatibility
problems. Since the Multi-View KVMP™ Switch intercepts keyboard input
directly, it works on Microsoft Windows, Linux, Sun and Mac platforms.
The Multi-View KVMP™ Switch improves operational efficiency for a wide
range of practical applications, including control rooms, monitoring systems,
and traffic control centers, as well as process control centers, server rooms,
medical industries, broadcasting, production and automation, aircraft and
vehicles. In combination with projectors, it is also used in presentations and
conference rooms. Allowing you to switch seamlessly between four PCs, and
share USB peripherals and stereo audio, the Multi-View KVMP™ Switch is
ideal for multimedia applications, and offers the ultimate in space-saving,
streamlined KVM technology.
2
Chapter 1. Introduction
Features
Multi-view modes allow users to view and control up to four video
channels on one screen with display modes including Quad View, Picture
in Picture (PiP), Picture by Picture (PbP), and Picture on Picture (PoP)
The CM1284 supports dual video outputs on the console side. The primary
monitor provides multi-view modes.
Easy resizing and/or repositioning of PiP or PbP to suit users’ viewing
needs
System configuration (display mode and KVM port selection) via the front
panel, OSD, IR Remote control, and RS-232 commands
Superior video quality – Up to 4K (4096 x 2160 @ 30 Hz) (CM1284 only)
Drop-down menu – edit display windows and other functions with the
console mouse and on-screen control panel
KVM port selection via the front-panel pushbuttons, hotkeys, mouse, and
RS-232 serial commands
Boundless Switching – Simply move the mouse cursor across windows to
switch to other video sources even among the daisy chained installation
Boundless Switching Focus - a window frame to indicate which computer
that it currently has the focus
Video DynaSync™ – exclusive ATEN technology that eliminates boot-up
display problems and optimizes the resolution when switching among
different sources
EDID Expert™ – Selects optimum EDID settings for smooth power-up,
high-quality display and use of the best video resolution across different
screens
DCC (Daisy Chain Control) – Controls up to 3 additional Multi-View
KVMP™ Switches from a single console
Cascade up to 2 levels – Controls up to 16 computers (with up to 4 x 4
multi-view mode)
HDCP 1.4 compliant
Console keyboard emulation / bypass feature that support most
multimedia keyboards
Console mouse port emulation / bypass feature that supports most mouse
drivers and multifunction mice
1
3
Multi-View KVMP™ Switch User Manual
Independent switching for USB peripheral port, stereo audio, and KVM
switch focus
Power on detection
Auto Scan feature
Firmware upgradeable via computer’s USB port
Full base response that provides a rich experience for 2.0 channel audio
Multilingual keyboard mapping – supports English, French, Japanese, and
German keyboards
Hot-pluggable
Supports keyboard combinations via emulation (for Sun / Mac)
2
Note:
1. Mouse port switching is only workable under the mouse emulation mode
and applicable to 3-key USB wheel mouses only.
2. PC keyboard combinations emulate Mac keyboard. Mac keyboard only
work with their computers.
4
Chapter 1. Introduction
Requirements
Refer to the table below to prepare the required devices, equipment, and cables
to set up a CM1164A/CM1284 system.
CM1164A CM1284
Console
Computers Each computer
Cables
Note:
1. Make sure the computers’ operating systems are supported. For information, see
Operating Systems, page 6.
2. The quality of the display is affected by the quality of the computer’s graphics card.
ATEN recommends using a high quality product.
1 x DVI-D Single Link display
capable of the highest possible
resolution
1 x USB mouse
1 x USB keyboard
(Optional) Microphone and
speakers
1
must be equipped
with the following:
1 x DVI port
1 x USB Type A port
(Optional) Audio ports
1 x KVM cable (Single Link DVID, 2.0 channel audio, USB 2.0)
1 x IEC320 Power Cord
1 x Cat 5 cable with an RJ-45
connector for Daisy Chain
Control
1 x IR Extension cable (sold
separately)
2
1 x HDMI cable
1 x USB mouse
1 x USB keyboard
(Optional) Microphone and
speakers
Each computer
with the following:
1 x HDMI port
1 x USB Type A port
(Optional) Audio ports
1 x KVM cable (HDMI, 2.0
channel audio, USB 2.0)
1 x IEC320 Power Cord
1 x Cat 5 cable with an RJ-45
connector for Daisy Chain
Control
1 x IR Extension cable (sold
separately)
1
must be equipped
2
5
Multi-View KVMP™ Switch User Manual
Operating Systems
Supported operating systems are shown in the table below:
OS Version
Windows 7, 8.1, 10
Linux RedHat CentOS 7, Ubuntu 16.04
SuSE OpenSuSE 13.2
UNIX Sun 10
Novell Netware X
Mac 10.12
Optional Equipment
An IR extension cable is available for the Multi-View KVMP™ Switch but is
sold separately. To purchase the IR extension cable, contact your ATEN dealer
and refer to the item’s part number, 2XRT-0003G.
6
Chapter 1. Introduction
1
2 2
3
4
5 6 7 8 9
Components
CM1164A / CM1284 Front View
No. Component Description
1 KVM Status Panel This panel contains LED icons that light to indicate mode
and port status. The Mode and KVM Port Selection
Pushbuttons each have three corresponding LED icons
that represent audio, KVM, and USB Link status. See
Display Modes, page 35, for full details.
2KVM Port
Selection
Pushbuttons
3 Mode Selection
Pushbutton
4 OSD (Esc) button Press this to invoke the on-screen display (OSD) Menu.
5 Select button Press this to select an option in the OSD Menu.
Press the KVM Port Selection Pushbuttons to manually
switch ports. See Display Modes, page 35, for full
details.
In a cascade setup, press a KVM Port Selection
Pushbutton to switch the console display to the
TM
corresponding secondary KVMP
Press and hold KVM Port Selection Pushbuttons 1 and
2 simultaneously for 2 seconds to start Auto Scan Mode.
See Auto Scanning, page 53, for full details.
Press and hold KVM Port Selection Pushbuttons 3 and
4 simultaneously for 2 seconds to detect the console
keyboard and mouse again.
This pushbutton allows you to cycle through the three
modes of focus – KVM, stereo audio, and USB Link.
When the OSD Menu is enabled, press the OSD button to
go back to the previous menu/submenu.
Switch.
7
Multi-View KVMP™ Switch User Manual
No. Component Description
6 Direction /
Function buttons
7 Console Audio
Ports
8USB 2.0
Peripheral Port
9 IR Receiver This receives signals from the IR remote control.
Use these buttons to:
Switch between different preset configurations (Fn1 to
Fn4). For details about Function modes, see Preset
Configuration, page 45.
Cycle through the OSD Menu/selection. See IR
Remote Control, page 11 for details.
Your speakers and microphone plug in here.
Note: When both the front-panel and rear-panel audio
ports are used, the front panel takes priority.
USB 2.0 peripherals (printers, scanners, etc.) plug into this
port.
8
Chapter 1. Introduction
32
4
1
5
6
CM1164A Rear View
No. Component Description
1 Daisy Chain Control
In / Out ports
(DCC port)
2 Console Ports The cables from your USB keyboard, USB mouse, DVI
3KVM Ports
4 Power Socket / Power
Switch
5 Grounding Terminal The grounding wire (used to ground the unit) attaches
6 IR Receiver
(Extension)
Use these ports to connect to another CM1164A’s
DCC port to pass keyboard and mouse signals.
You can daisy chain up to four CM1164A units.
If the CM1164A is set up as a single station, you
can control the CM1164A by sending serial
commands through the DCC In port. For details,
see Chapter 6, RS-232 Operation.
console display, a USB peripheral, microphone and
speakers plug into this section.
Note: When both the front-panel and rear-panel audio
ports are used, the front panel takes priority.
The cables that link the CM1164A to your DVI-D
Single Link computers plug in here. Each group of
the DVI KVM ports is comprised of a microphone
jack, speaker jack, USB Type B port, and a DVI
Single Link connector.
You can upgrade the CM1164A’s firmware from a
computer connected to the USB KVM Port 1.
Plug in the power cord to the power socket and use
the switch to power on the CM1164A.
here.
This receives signals from the IR remote control
through an IR extension, which can be purchased
separately (see Optional Equipment, page 6).
9
Multi-View KVMP™ Switch User Manual
3
5
2
1
4
6
CM1284 Rear View
No. Component Description
1 Daisy Chain Control
In / Out ports
(DCC port)
2 Console Ports The cables from your USB keyboard, USB mouse,
3 KVM Ports
4 Power Socket and
Power Switch
5 Grounding Terminal The grounding wire (used to ground the unit) attaches
6IR Receiver
(Extension)
Use these ports to connect to another CM1284’s
DCC port to pass keyboard and mouse signals.
You can daisy chain up to four CM1284 units.
If the CM1284 is set up as a single station, you
can control the CM1284 by sending serial
commands through the DCC In port. For details,
see Chapter 6, RS-232 Operation.
HDMI console displays, a USB peripheral, microphone
and speakers plug into this section.
Note:
1. HDMI Port 1 supports multi-view modes; HDMI
Port 2 supports full-screen display only.
2. When both the front-panel and rear-panel audio
ports are used, the front panel takes priority.
The cables that link the CM1284 to your
computers plug in here. Each group of the KVM
ports is comprised of a microphone jack, speaker
jack, USB Type B port, and an HDMI connector.
You can upgrade the CM1284’s firmware from a
computer connected to the USB KVM Port 1.
Plug in the power cord to the power socket and use
the switch to power on the CM1284.
here.
This receives signals from the IR remote control
through an IR extension, which can be purchased
separately (see Optional Equipment, page 6).
10
Chapter 1. Introduction
IR Remote Control
1
2
3
4
5
No. Component Description
1 OSD button Press this button to turn on or turn off the OSD Menu.
When the OSD Menu is enabled, press the OSD button to
go back to the previous menu/submenu.
2 Fn1 / Fn2 / Fn3 /
Fn4 Buttons and
Select Button
3 Display Mode
buttons
4KVM Port
Selection Buttons
1~4
Use these buttons to switch between Function modes (Fn1
to Fn4), and to cycle through the OSD Menu/selection.
See Preset Configuration, page 45 for details on how to
store function mode settings, which you can invoke for later
use.
The Fn1~Fn4 buttons are positioned to correspond to the
up / down / left / right direction.
When cycling through the menu options, press the Select
button to go the submenu.
If you want to change or adjust a selection/value, press
the Select button then the Fn1 (up) / Fn2 (left) / Fn3
(down) / Fn4 (right) buttons to go through all the
selections/values. Press the Select button again to
confirm a selection.
Select the Display Mode you want to view. See Display
Modes, page 35.
Press these buttons to switch ports (1~4).
In a cascade setup, press these buttons to switch the
console display to the corresponding secondary
TM
KVMP
Switch.
11
Multi-View KVMP™ Switch User Manual
No. Component Description
5 Station Selection
Buttons
If the Multi-View KVMP™ Switch is daisy chained to one or
several units (up to 4), press the button corresponding to
TM
the KVMP
Switch that you want to configure or operate.
12
Chapter 2
1. Important safety information regarding the placement of this
device is provided on page 115. Please review it before
proceeding.
2. To prevent damage to your installation from power surges or
static electricity. It is important that all connected devices are
properly grounded.
3. Make sure that the power to all devices connected to the
installation is turned off. You must unplug the power cords of
any computers that have the Keyboard Power On function.
Front
Back
Hardware Setup
Rack Mounting
For convenience and flexibility, the Multi-View KVMP™ Switch can be
mounted on system racks. To rack mount a unit, do the following:
1. Remove the screws attached to the unit as shown in the diagram below:
Note: You can remove the screws on the front side panels or the back side
panels. The succeeding diagrams show the rack mounting steps for the
back panel.
13
Multi-View KVMP™ Switch User Manual
Phillips hex head
M3x6
2. Using the screws provided in the Mounting Kit (not included with this
package), screw the mounting bracket into the side of the unit as show in
the diagram below:
Phillips hex head
M3x6
3. Screw the bracket into any convenient location on the rack.
Note: These screws are not provided in the Mounting Kit. We recommend t hat
you use M5 x 12 Phillips Type I cross, recessed type screws.
14
Chapter 2. Hardware Setup
Installation
CM1164A
You can install the CM1164A as a single station, daisy chain up to 4 CM1164A
units, or cascade up to 4 additional CM1164A units to a primary CM1164A.
Single Station Installation
To set up a single CM1164A unit, refer to the installation diagram on page 16
(the numbers in the diagrams correspond to the steps below), and do the
following:
1. To prevent damages from power surges or static electricity, ground the
CM1164A by connecting one end of a grounding wire to the grounding
terminal, and the other end of the wire to a suitable grounded object.
Note:
The grounding wire is not included in the package. Please contact your
dealer for the appropriate cable.
Make sure the computers and devices that the CM1164A connects to
are also properly grounded.
2. Plug your USB keyboard and USB mouse into the USB Console Ports
located on the unit’s rear panel.
3. Plug your DVI display into the Console DVI Single Link Port located on
the unit’s rear panel.
4. To use separate microphone and speakers, plug them into the analog audio
ports on the unit’s front or rear panel. When both the front-panel and rearpanel audio ports are used, the front panel takes priority.
5. Using the USB DVI KVM cable, plug the DVI-D Single Link cable
connector and the accompanying USB and audio connectors to their
corresponding ports on the rear of the KVM switch.
6. At the other end of the cable, plug the DVI and USB cables into their
respective ports on the source computer.
7. Plug your USB peripherals into the Type A ports (one easy-access port is
located on the front for portable devices; the second is located on the rear).
8. Plug the power cord into the CM1164A power socket, and then plug the
other end of the power cord into an AC power source.
9. Power on the KVM switch, the display, and the computers/devices.
Note: The recommended power-on sequence is Port 1–Port 2–Port 3–Port
4.
15
Multi-View KVMP™ Switch User Manual
7
8
2
4
3
DVI
7
4
5
9
6
1
Single Station Installation Diagram
16
Chapter 2. Hardware Setup
Daisy Chaining
To display even more computers/video source devices, up to 3 additional
CM1164A units can be daisy chained from the original CM1164A. As many as
16 computers/video source devices can be controlled from a single console in
a complete daisy chain installation. Each CM1164A in a daisy chain requires
its own monitor as the video signals cannot be passed through to other units on
a daisy chain. For Daisy Chain cable length restriction, see the table below.
Daisy Chain Unit Number of Cable Each Cable Length (Max.)
2 Units 1 150 m
3 Units 2 150 m
4 Units 3 100 m
To set up a daisy chain installation, make sure that the power to all devices has
been turned off, and do the following:
1. Use a Cat 5 cable to connect the DCC Out port of the primary CM1164A
to the DCC In port of the secondary CM1164A unit(s) (first station out to
second station in, second station out to third station in, etc.).
2. Plug a DVI display into the Console DVI Port located on each unit’s rear
panel.
3. Cable up the computer and the switch according to the information
provided under Single Station Installation, page 15.
4. Repeat the above for any other switches you want to add to the chain (up
to three).
5. Power up the installation: plug in the power cord for the first station, then
power on each station on the installation in turn (second station, then third
station, etc.). After all the stations are up, power on the computers/video
source devices.
Note: Make sure the computers and devices that the CM1164A connects
to are also properly grounded.
6. Make sure the Expansion setting is set to Daisy Chain in the OSD Menu
(Advanced > Expansion).
17
Multi-View KVMP™ Switch User Manual
CM1164A (Rear)
CM1164A (Front)
1
2
3
4
SunLinuxMacWin
(Quad View)
Daisy-chain
USB
Audio
Cat 5e Cable
Video / Keyboard / Mouse
7. To switch to a computer in a daisy chain, select from the Control Station
setting in the OSD Menu (Advanced > Control Station). When switching
to a computer, only the keyboard and mouse signals are connected.
Note: The second, third, and forth units in a daisy chain will not be able to
use the IR remote for control. Only the first (primary) CM1164A
can use the IR remote for control.
Daisy Chain Installation Diagram
18
Chapter 2. Hardware Setup
Cascading
To centrally control up to 4 CM1164A units (16 computers/video sources),
cascade 4 additional CM1164A units to another CM1164A. As many as 16
computers/video source devices can be controlled from a single CM1164A
console in a complete cascade installation.
To set up a cascade installation, make sure that the power to all devices has
been turned off, and then do the following:
1. Connect the console ports of a secondary CM1164A to any of the DVI
KVM Ports on the primary CM1164A using the provided KVM cables.
2. To cascade another CM1164A, repeat step 1.
3. Connect the secondary CM1164A units with computers/video sources. For
detailed steps, see Single Station Installation, page 15.
4. Connect the primary CM1164A with a USB keyboard and a USB mouse.
5. Power up the installed CM1164A units. After all the stations are up, power
on the connected computers/video source devices.
Note: Make sure the computers and devices that the CM1164A connects
to are also properly grounded.
6. Change the installation setting from Daisy Chain to Cascade in the OSD
Menu (Advanced > Expansion).
7. Each secondary CM1164A unit is recognized as an input source (port 1 ~
4) to the primary CM1164A. To only display the sources of a particular
secondary CM1164A, use any of the following methods:
Press the corresponding front-panel port pushbutton
Press the corresponding port button on the IR remote control
19
Multi-View KVMP™ Switch User Manual
CM1164A Primary Unit
(4X4 multi-view)
USB
Audio
Cat 5e Cable
Video / Keyboard / Mouse
5
13
7
15
2
10
4
12
1
9
3
11
6
8
14
16
Secondary Unit
Secondary Unit Secondary Unit
Secondary Unit
Cascade Installation Diagram
20