ATEN CL6700 User Manual

DVI LCD Console
CL6700
User Manual
www.aten.com
CL6700 User Manual
FCC Information
This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
RoHS
This product is RoHS compliant.
SJ/T 11364-2006
The following contains information that relates to China.
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User Information
Online Registration
Be sure to register your product at our online support center:
International http://support.aten.com
North America http://www.aten-usa.com/product_registration
Telephone Support
For telephone support, call this number:
International 886-2-8692-6959
China 86-10-5255-0110
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
United Kingdom 44-8-4481-58923
CL6700 User Manual
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CL6700 User Manual
User Notice
All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.
A typical LCD (Liquid Crystal Display) monitor has millions of pixels. A dead pixel refers to a pixel with a defect in its ability to display the correct color output. It most often looks like a tiny black or white spot on your screen, although it can be any other color. Since even a tiny dust particle on one of the pixels during the manufacturing process or a slight bump during shipping can create a dead pixel, the ISO 13406-2 norm defines 4 classes of acceptable screens with dead pixels--Class 1 is the best; Class 4 is the worst. Almost all manufacturers use Class 2 to establish their warranties, which allows a certain amount of dead pixels to exist before they will replace the screen. Since the manufacturers consider these screens to be acceptable under ISO specifications, we cannot be responsible for replacement or warranty of the TFT LCD panel.
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CL6700 User Manual
© Copyright 2011 ATEN® International Co., Ltd.
Manual Part No. PAPE-0343-AT1G
Manual Date: 2011-07-28
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.
Package Contents
Basic Package
The basic CL6700 package consists of:
1 CL6700 DVI LCD Console
with Standard Rack Mount Kit
1 Custom USB DVI KVM Cable Set
1 Power Cord
1 Firmware Upgrade Cable
1 User Instructions*
Optional Equipment
Depending on any optional equipment that you may have purchased, one of the following items may be included in your package:
Standard Rack Mount Kit – LongEasy-Installation Rack Mount Kit – ShortEasy-Installation Rack Mount Kit – Long
Check to make sure that all of the components are present and in good order. If anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the console or to any other devices on the CL6700 installation.
* Changes may have been made to the manual since it was printed. Please visit
our web site to download the most up-to-date version of the manual
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CL6700 User Manual
Contents
FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
SJ/T 11364-2006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Basic Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Optional Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
Chapter 1.
Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
LCD Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
External Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Chapter 2.
Hardware Setup
Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Standard Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Connecting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Chapter 3.
Operation
Opening the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Closing the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Operating Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
LCD OSD Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
The LCD Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
The Adjustment Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Hotkeys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
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CL6700 User Manual
Chapter 4.
Firmware Upgrade
The Firmware Upgrade Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Firmware Upgrade Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Performing the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Starting the Upgrade:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Upgrade Succeeded: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Upgrade Failed: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Exiting Firmware Upgrade Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Appendix
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Optional Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Mac Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Sun Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
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CL6700 User Manual
About this Manual
This User Manual is provided to help you get the most from your CL6700 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
Overview
Chapter 1, Introduction, introduces you to the CL6700 KVM Console. Its
purpose, features and benefits are presented, and its components are described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting up your installation, and explains some basic operation procedures.
Chapter 3, Operation, describes the fundamental concepts involved in operating the CL6700.
Chapter 4, Firmware Upgrade, explains how to upgrade the CL6700’s firmware with the latest available versions.
An Appendix, provides specifications and other technical information regarding the CL6700.
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CL6700 User Manual
Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
Bullet lists provide information, but do not involve sequential
Indicates selecting the option (on a menu or dialog box, for
steps.
example), that comes next. For example, Start to open the Start menu, and then select Run.
Indicates critical information.
Run means
Product Information
For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
International http://www.aten.com
North America http://www.aten-usa.com
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This Page Intentionally Left Blank
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Chapter 1

Introduction

Overview

The CL6700 Single Rail DVI LCD Console is a KVM control unit featuring an integrated 19" DVI LCD panel, a full keyboard, and a touch pad in a 1U rack­mountable sliding housing with an AC based input power source and audio support.
The CL6700 serves as the front end sliding console for compatible DVI KVM switches. This means users who already have a compatible KVM switch can take advantage of the space saving and efficiency benefits of the sliding console module without having to purchase a KVM switch module.
The CL6700’s single rail design allows the LCD monitor and keyboard/touch pad modules to operate independently of each other. For added convenience, a port for an external USB mouse is provided on the unit’s front panel, while ports for an extra console (USB mouse, USB keyboard, DVI monitor and VGA monitor) for a second user are provided on the rear panel.
Setup is fast and easy. Simply use the included custom USB DVI KVM cable set to link the LCD Console's KVM port to the console ports of your KVM switch and you are ready to go.
Since the CL6700's firmware is upgradable, you can stay current with the latest functionality improvements simply by downloading firmware updates from ATEN’s web site as they become available.
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CL6700 User Manual

Features

Integrated KVM console with a 19” DVI LCD monitor in a single rail
housing with top and bottom clearance for smooth operation in a 1U high system rack
Standard rack mount kit included – optional Easy Rack Mounting (single
person installation) rack mount kit available (requires separate purchase)
Supports an external console with USB / DVI / VGA connectors
Additional hot-pluggable USB mouse port on front panel (also functions
as USB peripheral port)
Superior video quality – up to 1280 x 1024 @75Hz; DDC, DDC2,
DDC2B
Audio support (speakers)
Standard 105-key keyboard; Sun keyboard emulation
Multiplatform support – Windows, Linux, Mac, and Sun
Compatible with most ATEN DVI KVM Switches
Adjustable depth to fit within the rack
Firmware upgradeable
Console lock – enables the console drawer to remain securely locked away
in position when not in use
DDC emulation – video settings of attached computers are automatically
adjusted for optimal output to the monitor
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Chapter 1. Introduction

Requirements

LCD Console

The LCD console supports most ATEN DVI KVM switches. If you are
unsure whether your switch is supported or not, check with your dealer.
The integrated LCD monitor's maximum resolution is 1280 x 1024
@75Hz. Make sure that none of the resolution settings of the connected computers exceed the LCD monitor's maximum resolution.

External Console

A VGA, SVGA, or MultiSync monitor or DVI monitor capable of
displaying the highest resolution provided by any computer in the installation
USB keyboard and mouse

Cables

For optimum signal integrity and to simplify the layout, we strongly recommend that you use high quality custom cable sets available in varying lengths, described in the table below, which can be purchased from your dealer.
Length (m) Part Number
1.80 2L-7D02U
3.00 2L-7D03U
5.00 2L-7D05U
1.80 2L-7D02UI
3.00 2L-7D03UI
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CL6700 User Manual

Operating Systems

Supported operating systems are shown in the table, below.
OS Ver sio n
Windows NT and higher
Linux RedHat 9.0 and higher
SuSE 10 and higher
Mandriva (Mandrake) 9.0 and higher
UNIX AIX 4.3 and higher
FreeBSD 5.5 and higher
Sun Solaris 8 and higher
Novell Netware 5.0 and higher
Mac 9.0 and higher
DOS 6.2 and higher
4

Components

6
10
12
3
2
2
1
9
8
7
11
4
13
5
14

Front View

Chapter 1. Introduction
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CL6700 User Manual
No. Component Description
1 Upper Handle Pull to slide the LCD module out; push to slide it in.
2 Module Release
Catches
3 LCD Module After sliding the LCD module out, flip up the cover to access
4 LCD Controls The buttons to control the position and picture settings of the
5 LCD On / Off
Button
6 Keyboard Module Standard 105-key keyboard
7 Touchpad Standard mouse touchpad
8 USB Port The USB port is available to connect a USB peripheral
9 Power LED Lights (blue) to indicate that the unit is receiving power.
10 Rack Mounting
Ta bs
11 Lock LEDs The Num Lock, Caps Lock, Scroll Lock LEDs are located
12 Reset Switch Located to the right of the Lock LEDs. Press this recessed
13 Firmware
Upgrade Port
14 Firmware
Upgrade Switch
See Opening the Console, page 13, for details on sliding the console in and out
In order to slide the console out, you must first release it by sliding these catches to the inside.
the LCD display.
LCD display are located here. See page 16, for details.
Push this button to turn the LCD monitor on and off. The button lights when the LCD monitor is off.
Note: The light indicates that only the monitor is off, not the attached KVM switch.
device (flash drive, CD-ROM drive, etc.) to the console, or a USB mouse for users who prefer to use an external mouse.
Rack mounting tabs are located at each corner of the unit. See Standard Rack Mounting, page 9, for details.
here.
switch in with a thin object to perform a system reset.
The firmware upgrade cable that transfers the firmware upgrade data from the administrator’s computer plugs into this RJ-11 connector.
During normal operation and while performing a firmware upgrade, this switch should be in the NORMAL position. If a firmware upgrade operation does not complete successfully, this switch is used to perform a firmware upgrade recovery. See Firmware Upgrade Recovery, page 27, for details.
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