Aten CL5708IM User Manual

LCD KVM over IP Switch
CL5708I / CL5716I
User Manual
www.aten.com
CL5708I / CL5716I User Manual
EMC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
Warning: Operation of this equipment in a residential environment could cause radio interference
Warning: This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause radio interference.
KCC Statement
이 기기는 업무용 (A 급 ) 전자파 적합기기로서 판매자 또는 사용자는 이 점을 주의하시기 바라며 , 가정외의 지역에서 사용하는 것을 목적으로 합니다 .
RoHS
This product is RoHS compliant.
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CL5708I / CL5716I User Manual
User Information
Online Registration
Be sure to register your product at our online support center:
International http://eservice.aten.com
Telephone Support
For telephone support, call this number:
International 886-2-8692-6959 China 86-400-810-0-810 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America 1-888-999-ATEN ext 4988 United Kingdom 44-8-4481-58923
User Notice
All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.
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CL5708I / CL5716I User Manual
© Copyright 2017 ATEN® International Co., Ltd.
Manual Date: 2017-09-05
ATEN and the ATEN logo are registered trademarks of ATEN Internatio nal Co., Ltd. All rights rese rved.
All other brand names and trademarks are the registered property of their respective owners.
Package Contents
Basic Package
The basic CL5708I / CL5716I package consists of: 1 CL5708I / CL5716I LCD KVM over IP Switch with standard Rack
Mounting Kit
2 Custom KVM Cable Sets1 5-in-1 USB / PS/2 Console Cable1 Firmware Upgrade Cable1Power Cord 1 User Instructions*
Optional Equipment
Depending on any optional equipment that you may have purchased, one of the following may be included in your package:
Standard Rack Mounting Kit - LongEasy-Installation Rack Mounting Kit - ShortEasy-Installation Rack Mounting Kit - Long
Check to make sure that all the components are present and that nothing got damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit, and/or any of the devices connected to it.
* Features may have been added to the CL5708I / CL5716I since this manual
was published. Please visit our website to download the most up-to-date version of the manual.
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CL5708I / CL5716I User Manual
Contents
EMC Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Basic Package. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Optional Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Terminology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi
Chapter 1.
Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Remote User Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
External Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Chapter 2.
Hardware Setup
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Before you Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Standard Rack Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Single Level Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Cabling Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Daisy Chain Installations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Chapter 3.
Basic Operation
Opening the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Closing the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Operating Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
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LCD OSD Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
The LCD Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
LCD Adjustment Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Hot Plugging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Changing Station Positions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Hot Plugging KVM Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Hot Plugging External Console Ports . . . . . . . . . . . . . . . . . . . . . . . . .27
Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Manual Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
USB Peripheral Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Chapter 4.
OSD Operation
OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Manufacturing Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
OSD Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
OSD Hotkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
OSD Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
OSD Main Screen Headings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
F1: GOTO. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
F2: LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
F3: SET. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
F4: ADM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
F5: SKP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
F6: BRC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
F7: SCAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
F8: LOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Chapter 5.
Keyboard Port Operation
Hotkey Port Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Invoke Hotkey Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Local Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Number Lock and Minus Keys . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Control and F12 Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Remote Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Scroll Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Select the Active Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Auto Scan Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Invoking Auto Scan: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Skip Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Computer Keyboard / Mouse Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Hotkey Beeper Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
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CL5708I / CL5716I User Manual
Quick Hotkey Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
OSD Hotkey Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Port OS Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Restore Default Values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Hotkey Summary Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Chapter 6.
Logging In
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Browser Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Windows Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
The Windows Client AP Connection Screen. . . . . . . . . . . . . . . . . . . .58
Connecting – Windows Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
The File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Java Client AP Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
The Java Client AP Connection Screen . . . . . . . . . . . . . . . . . . . . . . .62
Connecting – Java Client AP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Chapter 7.
The User Interface
The Web Browser Main Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Page Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
The Tab Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
The AP GUI Main Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
The Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
WinClient Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
WinClient Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Macros. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Video Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Button Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Message Display Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Compose Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
User List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Zoom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Changing Languages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Expanded Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Automatic Mouse Synchronization (DynaSync). . . . . . . . . . . . . . .92
Manual Mouse Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . .93
Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
The Java Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
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Chapter 8.
Port Access
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
The Sidebar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
The Sidebar Tree Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Sidebar Utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Port/Outlet Naming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
KVM Devices and Ports – Connections Page . . . . . . . . . . . . . . . . . . . .105
Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Associated Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Favorites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Adding a Favorite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Modifying a Favorite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Sessions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Port Level Browser GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Port Level AP GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Saving Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Port Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Port Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Chapter 9.
User Management
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Adding Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Modifying User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Deleting User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Device Assignment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Assigning Device Permissions From the User’s Notebook. . . . . . . . 128
Filters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Chapter 10.
Device Management
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KVM Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Operating Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Service Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Network Transfer Rate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Finishing Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Event Destination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
CC Management Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Login Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
Network Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Chapter 11.
Log
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Log Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Chapter 12.
Maintenance
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160
Backup/Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
Ping Host. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
System Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
Clear Port Names:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
Restore Default Values: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
Reset on exit: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
Chapter 13.
Download
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
Chapter 14.
Port Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167
Connecting to a Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
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The Port Toolbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170
The Toolbar Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Toolbar Hotkey Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Auto Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Skip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Recalling the Port Access Page . . . . . . . . . . . . . . . . . . . . . . . . . . . .174
GUI Hotkey Summary Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174
Panel Array Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Panel Array Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Chapter 15.
The Log Server
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178
The Menu Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180
Search: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180
Maintenance:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183
Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183
The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184
The List Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
The Event Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Chapter 16.
Keyboard Emulation
Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Sun Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188
Chapter 17.
The Firmware Upgrade Utility
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189
Downloading the Firmware Upgrade Package . . . . . . . . . . . . . . . . . 189
Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Starting the Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Upgrade Succeeded. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Upgrade Failed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197
Consignes de sécurité . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198
Général . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198
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Montage sur bâti . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202
International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203
Connection Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206
CL5708I to Compatible 8-Port Switches . . . . . . . . . . . . . . . . . . . . . .206
CL5708I to Compatible 16-Port Switches . . . . . . . . . . . . . . . . . . . . .206
CL5716I to Compatible 8-Port Switches . . . . . . . . . . . . . . . . . . . . . .207
CL5716I to Compatible 16-Port Switches . . . . . . . . . . . . . . . . . . . . .207
Supported KVM Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .208
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209
General Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209
Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211
Web Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212
The WinClient ActiveX Viewer and the WinClient AP . . . . . . . . . . . .213
The Java Applet and Java Client AP. . . . . . . . . . . . . . . . . . . . . . . . .214
Sun Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215
Mac Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215
The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .216
Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .216
IP Address Determination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219
The Local Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219
IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219
Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220
IPv6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221
Link Local IPv6 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221
IPv6 Stateless Autoconfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . .222
Port Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223
Additional Mouse Synchronization Procedures. . . . . . . . . . . . . . . . . . . .224
Windows:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224
Sun / Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225
Additional Video Resolution Procedures. . . . . . . . . . . . . . . . . . . . . . . . .226
Trusted Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227
Installing the Certificate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228
Certificate Trusted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229
Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231
Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231
Importing the Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231
Clear Login Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232
OSD Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233
Optional Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Standard - Long. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234
Easy Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237
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Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237
Keyboard Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
About SPHD Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Limited Hardware Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
What is covered by the Limited Hardware Warranty. . . . . . . . . . . . . 239
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About this Manual
This user manual is provided to help you get the most from your CL5708I / CL5716I system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the CL5708I / CL5716I system. Its purpose, features and benefits are presented, and its front and back panel components are described.
Chapter 2, Hardware Setup, describes how to set up your installation. The necessary steps from a basic single stage hookup to a complete 32-switch daisy chained operation are provided.
Chapter 3, Basic Operation, explains the fundamental concepts involved in operating the CL5708I / CL5716I.
Chapter 4, OSD Operation, provides a complete description of the CL5708I / CL5716I's on-screen display (OSD), and how to work with it.
Chapter 5, Keyboard Port Operation, details all of the concepts and procedures involved in the hotkey operation of your CL5708I / CL5716I installation.
Chapter 6, Logging In, describes how to log in to the KVM over IP switch with each of the available access methods: from a local console; an Internet browser; a stand-alone Windows application (AP) program; and a stand-alone Java application (AP) program.
Chapter 7, The User Interface, describes the layout and explains the components of the KVM over IP switch user interface.
Chapter 8, Port Access, describes the Port Access page and how to configure the options it provides regarding port and power outlet manipulation.
Chapter 9, User Management, shows super administrators and administrators how to create, modify, and delete users and assign attributes to them.
Chapter 10, Device Management, shows super administrators how to configure and control overall KVM over IP switch operations.
Chapter 11, Log, explains how to view, clear and export event log information, and how to set event notification settings for the KVM over IP switch.
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Chapter 12, Maintenance, explains how to upgrade the KVM over IP switch firmware, as well as the firmware of the KVM Adapter Cables used to connect its ports to the installed devices.
Chapter 13, Download, describes how to download stand-alone AP versions of the Win Client, the Java Client, and the Log Server programs.
Chapter 14, Port Operation, provides detailed information on accessing and operating the devices connected to the KVM over IP switch’s ports.
Chapter 15, The Log Server, explains how to install and configure the Log Server.
Chapter 16, Keyboard Emulation, provides tables that list the PC to Mac and PC to Sun keyboard emulation mappings.
Chapter 17, The Firmware Upgrade Utility, explains how to use this utility to upgrade the CL5708I / CL5716I's firmware with the latest available versions.
An Appendix, provides specifications and other technical information regarding the CL5708I / CL5716I.
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Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means
to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps. Bullet lists provide information, but do not involve sequential
steps.
Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start to open the Start menu, and then select Run.
Indicates critical information.
CL5708I / CL5716I User Manual
Run means
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Terminology
Throughout the manual we make reference to the terms Local and Remote in regard to the operators and equipment deployed in a KVM over IP switch installation. Depending on the point of view, users and servers can be considered Local under some circumstances, and Remote under others:
Switch’s Point of View
Remote users – We refer to a user as a Remote user when we think of
him as someone who logs into the switch over the net from a location that is remote from the switch.
Local Console – The keyboard, mouse and monitor connected directly
to the switch.
Servers – The servers attached to the switch via KVM Adapter Cables.
User’s Point of View
Local client users – We refer to a user as a Local client user when we
think of him as sitting at his computer performing operations on the servers connected to the switch that is remote from him.
Remote servers – We refer to the servers as Remote servers when we
think of them from the Local Client User’s point of view – since, although they are locally attached to the switch, they are remote from him.
When we describe the overall system architecture, we are usually speaking from the switch’s point of view – in which case the users are considered remote. When we speak about operations users perform via the browser, viewers, and AP programs over the net, we are usually speaking from the user’s point of view – in which case the switch and the servers connected to it are considered remote.
Product Information
For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
International http://www.aten.com North America http://www.aten-usa.com
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Chapter 1

Introduction

Overview

The CL5708I / CL5716I SlideawayTM LCD KVM over IP Switch is an integrated LCD console and keyboard, video, and mouse (KVM) switch that offers secure access to 8 or 16 attached computers and mounts in only 1U of rack space. It features an independently retractable 17” or 19” LED-backlit LCD monitor and keyboard with built-in touchpad. An extra console port is provided on the rear panel to manage the LCD KVM switch from an external console (monitor, keyboard, and mouse) up to 20 meters away. For added convenience it also supports an external USB mouse.
The CL5708I / CL5716I supports both PS/2 and USB keyboards and mice for the connected computers, and the CL5708I / CL5716I supports USB peripheral devices to be used with the attached computers. A single CL5708I / CL5716I can control up to 8 or 16 computers. As many as 15 additional compatible KVM switches can be daisy chained to the CL5708I / CL5716I, so that up to 128 or 256 computers can all be controlled from a single keyboard, monitor, and mouse console (see the Appendix for a list of compatible ATEN switches).
The CL5708I / CL5716I is built on a modular design. The KVM section can be detached from the switch section for convenient maintenance and repair.
There are four models in the series as outlined in the following table:
Model LCD Panel KVM Ports
CL5708IM 17" 8 CL5716IM 17" 16 CL5708IN 19” 8 CL5716IN 19” 16
Your CL5708I / CL5716I investment is protected by an included firmware upgrade utility. You can stay current with the latest functionality improvements by downloading firmware update files from our website as they become available, and using the utility to quickly and conveniently perform the upgrade.
Setup is fast and easy: plugging cables into their appropriate ports is all that is entailed. Because the CL5708I / CL5716I intercepts keyboard input directly,
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CL5708I / CL5716I User Manual
there is no software to configure, no need to get involved in complex installation routines, nor any need to be concerned with incompatibility problems. Access to any computer connected to the installation is easily accomplished either by entering hotkey combinations from the keyboard, front panel pushbuttons, or by means of a powerful, keyboard & mouse-driven OSD (on-screen display) menu system. A convenient Auto Scan feature also permits automatic scanning and monitoring of the activities of all computers running on the installation one by one.
There is no better way to save time and money than with a CL5708I / CL5716I installation. By using the CL5708I / CL5716I with its sliding LCD console to manage your installation, you: eliminate the expense of having to purchase a separate keyboard, monitor, and mouse for each computer; save all the space those extra components would take up; save the space that a keyboard, monitor, and mouse would take with a standard KVM switch; save on energy costs; and eliminate the inconvenience and wasted effort involved in consta ntl y moving from one computer to another.
2
Chapter 1. Introduction

Features

Exclusive LED illumination light - designed by ATEN to illuminate the
keyboard and touchpad to allow visibility in low-light conditions
Integrated KVM console with 17” or 19” LED-backlit LCD in a
Slideaway
Space saving technology – up to two consoles (one bus) control up to 8 or
16 computers
One bus for remote KVM over IP accessDaisy chain up to 15 additional units – control up to 128 (CL5708I) or 256
(CL5716I) computers from a single console
Easy computer selection via pushbuttons, Hotkey Mode, OSD (On Screen
Display), and Browser-based GUI
Dual Interface – supports computers with PS/2 or USB keyboards and miceUSB port allows each computer to access USB peripherals
Multiplatform support – Windows, Linux, Mac, and SunMulti-browser support (IE, Mozilla, Firefox, Safari, Opera, Netscape)Supports multimedia USB keyboards for Windows, Mac and SunAuto PS/2 and USB interface detectionKeyboard and mouse emulation (PS/2 and USB) for smooth switching and
simultaneous booting of multiple computers even when the console focus is elsewhere
Superior video quality – supports resolutions up to 1280 x 1024 @ 75 Hz;
DDC2B for the local console; up to 1920 x 1200 @ 60 Hz / 24 bit color depth for remote sessions
No software required – convenient computer selection via keyboard &
mouse-driven, intuitive OSD (on-screen display) menus, front panel pushbuttons, and hotkeys
Auto-senses station's position on daisy chained installations; no need for
manual dip switch setting; front panel LED indicates station's position
T wo level passwor d security – authorized users view and control comput ers
TM
housing
1
2
1. The CL5708I / CL5716I must be the first switch in a daisy chain and only other compat-
ible KVM switches can be daisy chained below it.
2. The USB peripheral function only works with USB cable set connections. It will not
work with PS/2 cable set connections.
3
CL5708I / CL5716I User Manual
External (Remote) authentication support: RADIUS, LDAP, LD APS, MS
Active Directory
IPv6 capableSupport for IP/MAC FilterLocal and remote access logged and authenticatedSecure keyboard/mouse/video transmission via RC4 128 bit encryptionSupports TLS 1.2 data encryption and RSA 2048 bit certificates for secu re
user logins from a browser
Auto Scan mode enables continuous monitoring of user -selected computersUp to 32 concurrent loginsMultilanguage web UI support featuring a tree-structured local and remote
OSD
Backup and restore configuration and user account settingsBroadcast support – commands from the keyboard can be broadcast to all
available computers on the installation
Hot pluggable – add or remove computers without having to power down
the switch
Beeper on/off via hotkey and OSDFirmware upgrades to all chained KVM switches (CS1708A / CS1716A)
at the same time via the daisy chain cable
Extra console port – manage computers from an external console (monitor,
USB or PS/2 keyboard and mouse)
Supports external USB mouseConveniently located station and port selectors, each with two 7-segment
LED displays to quickly switch to target computers
Dedicated Hotkey mode and OSD Invocation Keys reduce the number of
keystrokes and provide quick access to these functions
OSD tree structure makes finding and managing computers easyConsole lock – enables the console drawer to remain securely locked away
when not in use
OSD port list automatically expands when new stations are addedSecurity – Administrator/User password authorization for enhanced
security protection; Administrator access rights synchronized between master and slave stations
OSD screen automatically adjusts to resolution changes
4
Chapter 1. Introduction
Two types of logout: manual and timedSlideaway
TM
housing is slightly less than 1U with top and bottom
clearance for smooth operation in 1U of rack space
DDC emulation – video settings of each computer are automatically
adjusted for optimal output to the monitor
Standard 105-key keyboardKeyboard status restored when switching computersKeyboard language supports English (US), English (UK), French,
German, German (Swiss), Greek, Hungarian, Italian, Japanese, Korean, Russian, Spanish, Swedish and Traditional Chinese
5
CL5708I / CL5716I User Manual

Requirements

Remote User Computers

Remote user computers (also referred to as client computers) are the ones the users log into the switch with from remote locations over the Internet (see Terminology, page xvi). The following equipment must be installed on these computers:
For best results we recommend computers with at least a P III 1 GHz
processor, with their screen resolution set to 1024 x 768.
IE8 or above web browser Browsers must support TLS 1.2 encryption.For best results, a network transfer speed of at least 512kbps is
recommended.
For the browser-based WinClient ActiveX Viewer, DirectX 8 must be
present, and at least 150MB of memory must be available after installation.
For the browser-based Java Client Viewer the latest version of the Java
Runtime Environment (JRE) must be installed, and at least 205MB of memory must be available after installation.
For the Windows Client AP, DirectX 8 must be present, and at least 90MB
of memory must be available after installation.
For the Java Client AP , the latest version of the Java Runtime Environment
(JRE) must be installed, and at least 145MB of memory must be available after installation.
For the Log Server, you must have the Microsoft Jet OLEDB 4.0 or higher
driver installed.

External Console

The following hardware components are required for the external console: A VGA, SVGA, or multisync monitor capable of displaying the highest
resolution provided by any computer in the installation.
A USB or PS/2 keyboard and mouse

Server

The following equipment must be installed on each server: A VGA, SVGA, or multisync video graphics card with an HDB-15 port.
6
Chapter 1. Introduction
Note: The integrated LCD monitor's maximum resolution is
1280 x 1024 @ 75 Hz. Make sure that none of the computer resolution settings exceed the LCD monitor's maximum resolution.
PS/2 mouse and keyboard ports (6-pin Mini-DIN), or at least one USB port.Direct support Sun USB systems; or, for Sun legacy systems, an ATEN
CV130A Sun Console Converter.

Cables

Substandard cables may damage the connected devices or degrade overall performance. For optimum signal integrity and to simplify the layout, we strongly recommend that you use the high quality CS Custom Cable sets described below:
Function Length Part Number
KVM switch to KVM switch (Daisy chaining)
KVM switch to computer PS/2 1.2 m
USB 1.2 m
0.6 m
1.8 m 3 m 5 m
15 m
1.8 m
3.0 m
6.0 m
1.8 m
1.8 m
3.0 m
5.0 m
2L-1700 2L-1701 2L-1703 2L-1705 2L-1715
2L-5201P 2L-5202P 2L-5203P 2L-5206P 2L-5702P
2L-5201U 2L-5202U 2L-5203U 2L-5205U

Operating Systems

Supported operating systems are shown in the table, below:
OS Version
Windows 2000 and higher Linux RedHat 7.1 and higher
SuSE 9.0 and higher Mandriva (Mandrake) 9.0 and higher
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CL5708I / CL5716I User Manual
OS Version
UNIX AIX 4.3 and higher
FreeBSD 4.2 and higher
Sun Solaris 8 and higher Novell Netware 5.0 and higher Mac OS 9 and higher DOS 6.22
8

Components

16
2
1
2
4
3
5
6
14
15
13
12
11
10
9
8
7
EXIT I LIGHT
Press the Exit/Light pushbutton for two seconds to turn the LED light ON or Off. (Default: On)

Front View

Chapter 1. Introduction
Note: The CL5716I is pictured in the diagrams of this chapter . Howev er, the
CL5708I is the same as the CL5716I, except that it has 8 KVM ports.
9
CL5708I / CL5716I User Manual
No. Component Description
1 Handle Pull to slide the KVM module out; push to slide the module in
2 Slide Release In order to slide the console out, you must first release it by
3 LCD Display After sliding the KVM module out, flip up the cover to access
4 LCD Controls The LCD On/Off switch is located here, as well as buttons to
5 Port LEDs An ON LINE LED lights to indicate that the computer
6 Keyboard Standard 105-key keyboard 7 Touchpad Standard mouse touchpad 8 Station/Port
Switches
9 External Mouse
Port
10 Power LED Lights to indicate that the unit is receiving power.
11 Rack Mounting
Brackets 12 Lock LEDs Num Lock, Caps Lock, Scroll Lock LEDs are located here. 13 Reset Switch Located to the right of the Lock LEDs. Press this recessed
14 Firmware
Upgrade
Section
(see item 2 in this table).
sliding these tabs to the inside. See page 21 for details on sliding the console in and out.
the LCD monitor.
control the position and picture settings of the LCD display. See page 25 for details.
attached to its corresponding port is up and running.
Press the UP or DOWN buttons for the Port ID and Station ID to bring the KVM focus to the computer attached to the corresponding port. See Manual Port Switching, page 28.
A USB mouse port is provided for users who prefer to use an external mouse.
The rack mount brackets located at each corner of the unit secure the chassis to a system rack.
switch in with a small object to perform a system reset.
Firmware Upgrade Port: The Firmware Upgrade Cable
that transfers the firmware upgrade data from the adminis­trator's computer to the CL5708I / CL5716I plugs into this RJ-11 connector.
Firmware Upgrade Switch: During normal operation this
switch should be in the NORMAL position. (See The Firm- ware Upgrade Utility, page189 for firmware upgrading details.)
15 USB Port The USB port is available to connect a USB 1.1 peripheral
16 LED Illumination
Light
device (flash drive, CD-ROM drive, etc.) to the switch. Press the Exit/Light pushbutton for two seconds to turn the
LED light ON or Off. (Default: On)
10
Chapter 1. Introduction
1 2 3 4
5
6 7

Rear View

No. Component Description
1 Power Socket This is a standard 3-prong AC power socket. The power cord
2 Power Switch This standard rocker switch powers the unit on and off. 3 Daisy Chain Port When daisy chaining units, the cable plugs in here. 4 KVM Port
Section
5 Grounding
Terminal
6 LAN Port The cable that connects the unit to the network (10/100
7 External
Console Port
from an AC source plugs in here.
The cables that link to the computers plug in here. Note: The shape of these SPHD connectors has been
specifically modified so that only KVM cables designed to work with this switch can plug in (see the Cables section on page 7, for details). Do NOT attempt to use ordinary 15 pin VGA connector cables to link these ports to the computers.
The grounding wire used to ground the switch attaches here.
Mbps) plugs in here. For flexibility and convenience, the CL5708I / CL5716I
supports an independent, external, KVM console. The external console keyboard, monitor, and mouse cables plug in here.
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CL5708I / CL5716I User Manual
This Page Intentionally Left Blank
12
Chapter 2
1. Important safety information regarding the placement of this device is provided on page 195. Please review it before proceeding.
2. Make sure that the power to all devices connected to the installation are turned off. Y ou must unplug the power cords of any computers that have the Keyboard Power On function.

Hardware Setup

Overview

For convenience and flexibility that allows mixing PS/2 and USB interfaces, the CL5708I / CL5716I design utilizes custom KVM cables that serve as intermediaries between the KVM switch and the connected computers.
A separate custom KVM cable is required for each computer connection. The custom KVM cables are listed in the Cables section on page 7. Consult your dealer to find out which custom KVM cables best fit your needs.

Before you Begin

Note: 1. It takes two people to mount the switch: one to hold it in place, the
other to screw it in.
2. The standard rack mounting kit does not include screws or cage nuts. If you need additional screws or cage nuts, contact your rack dealer.
3. Allow at least 5.1 cm on each side for proper ventilation, and at least
12.7 cm at the back for the power cord and cable clearance.
4. Optional mounting kits – including single person Easy Installati on kits – are available with a separate purchase. See Optional Rack Mounting, page 234 for details.
13
CL5708I / CL5716I User Manual
L Brackets
Side Mountng Brackets

Standard Rack Mounting

A standard rack mounting kit is provided with your CL5708I / CL5716I. The kit enables the switch to be mounted in rack with a depth of 42.0–77.0 cm.
To rack mount the switch, do the following:
1. While one person positions the switch in the rack and holds it in place, the second person loosely screws the front brackets to the rack.
14
Chapter 2. Hardware Setup
2. While the first person still holds the switch in place, the second person
slides the L brackets into the switch's side mounting brackets, from the rear until the bracket flanges contact the rack, then screws the L brackets to the rack.
3. After the L brackets have been secured, tighten the front bracket screws.

Grounding

To prevent damage to your installation it is important that all devices are properly grounded.
Use a grounding wire to ground the CL5708I / CL5716I by connecting one end of the wire to the grounding terminal, and the other end of the wire to a suitable grounded object.
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CL5708I / CL5716I User Manual

Single Level Installation

In a single level installation, there are no additional switches daisy chained from the first unit. To set up a single level installation, refer to the installation instructions and diagrams on the following pages (the numbers in the diagrams correspond to the numbers of the installation steps).
1. Use the grounding wire to connect the switch’s grounding terminal to a suitable grounded object.
2. Plug an Ethernet cable from the network into the LAN port.
3. (Optional) Use the console cable provided with the package to connect a keyboard, monitor, and mouse to the Console Port. See Cabling Diagrams, page 18.
Note: The maximum distance between the switch and a computer is 10 m.
4. For each of the computers you are installing, use a KVM cable set to connect a KVM port to the computer's keyboard, video and mouse ports. See KVM Cable Installation Diagrams, page 18.
Note: The maximum distance between the switch and a computer is 10 m.
5. Plug the power cord into the CL5708I / CL5716I power socket and into a AC power source.
6. Power on the CL5708I / CL5716I.
7. After the CL5708I / CL5716I is powered on, power on the computers. See Powering Off and Restarting, page 24 for details.
16
Installation Diagram
1
5
2
4
7
3
6
Chapter 2. Hardware Setup
17
CL5708I / CL5716I User Manual

Cabling Diagrams

Use the following diagrams as a guide for attaching cables to an external console and/or computers you will be connecting to the CL5708I / CL5716I.
Console Cable Installation Diagram
2
USB
VGA
PS/2
KVM Cable Installation Diagrams
USB KVM Cable Connection PS/2 KVM Cable Connection
3
18
3
Chapter 2. Hardware Setup

Daisy Chain Installations

To control even more computers, up to 15 compatible KVM switches can be daisy chained down from the CL5708I / CL5716I (see see Supported KVM Switches, page 208 for a list of compatible ATEN switches). In a complete installation, as many as 128 or 256 computers can be controlled from the CL5708I / CL5716I. Tables showing the relation between the number of computers and the number of units needed to control them are provided on page 206 in the Appendix.
To set up a daisy chain installation, first make sure that power to all the devices you will be connecting have been turned off. Then, refer to the daisy chain installation diagram on page 20, as you do the following:
1. Use a daisy chain cable set (described in the Cables section, page 7), to
connect the Chain Out port of the CL5708I / CL5716I to the Chain In port of the first slave switch (first station out to second station in, second station out to third station in, etc.).
2. Use compatible KVM cable sets to connect any available KVM port on the
daisy chained switch to the keyboard, video and mouse ports of the computers you are installing. See KVM Cable Installation Diagrams, page 18.
Note: The maximum distance between the switch and a computer is 10 m.
3. Repeat the above steps for any additional units you wish to add to the
chain.
4. Power up the installation according to the following procedure:
a) Power on the CL5708I / CL5716I. b) Power on each station on the installation in turn (second station, then
third station, etc.). In each case, wait for the station ID to be ascertained and displayed on
the current station before powering on the next one.
c) After all the stations are turned on, power on the computers.
Note: 1. The maximum distance between any two stations is 15 m.
2. The total maximum distance from the first station to the last station is 100 m, regardless of the number of stations in the chain.
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CL5708I / CL5716I User Manual
CHAIN OUT
CL5708I / CL5716I
COMPATIBLE
SWITCH
COMPATIBLE
SWITCH
CHAIN OUT
CHAIN IN
CHAIN IN
CHAIN OUT
TO NEXT STATION
Daisy Chain Installation Diagram
20
Chapter 3

Basic Operation

Opening the Console

The CL5708I / CL5716I's console is located under the top cover. To access the console, slide the console module out and raise the cover.
Note: As a safety precaution, to keep the console from accidentally sliding
out, the console is locked into the In position. Before you can pull the console module out, you must release it by pushing the catches on the unit's front panel toward the center of the switch.
21
CL5708I / CL5716I User Manual

Closing the Console

To slide the console module back in, close the cover and do the following:
1. Pull the safety catches on the unit's side rails toward you and push the module in until it stops.
2. Release the catches; pull the module slightly toward you; then push it all the way in.
Note: The reason for the two step procedure is to minimize the chances of you
pinching your fingers when sliding the module in.
22

Operating Precautions

The maximum load bearing capacity of the keyboard module is 30kg. Failure to heed the information below can result in damage to the keyboard module.
Chapter 3. Basic Operation
Right!
Rest your hands and arms lightly on the keyboard module as you work.
Wrong!
DO NOT lean your body weight on the
keyboard module.
DO NOT place heavy objects on the
keyboard module.
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CL5708I / CL5716I User Manual

Powering Off and Restarting

If it becomes necessary to power off the CL5708I / CL5716I, do the following before restarting it:
1. Shut down all the computers that are attached to the CL5708I / CL5716I.
Note: Unplug the power cords of any computers that have the Keyboard
Power On function. Otherwise, the CL5708I / CL5716I will still
receive power from the computers.
2. Unplug the CL5708I / CL5716I from its power source.
3. Wait 10 seconds, then plug the CL5708I / CL5716I back in.
4. After the CL5708I / CL5716I has started and ascertained its station ID, power on the computers.
Note: If you have shut down more than one station, power up the highest
station first and work your way down to the lowest one.
24
Chapter 3. Basic Operation

LCD OSD Configuration

The LCD Buttons

The LCD OSD allows you to set up and configure the LCD display. Four buttons are used to perform the configuration, as described in the table, below:
Button Function
MENU
EXIT
When you have not entered the LCD OSD Menu function,
pressing this button invokes the Menu function, and brings up the Main Menu.
When you have entered the LCD OSD Menu function, and
have reached a setting choice with the navigation buttons, pressing this button brings up its adjustment screen.
When navigating through the menus, this button moves you Right or Up. When making an adjustment, it increases the value.
When navigating through the menus, this button moves you Left or Down. When making an adjustment, it decreases the value.
When you have not entered the LCD OSD Menu function,
pressing this button performs an auto adjustment. An auto adjustment automatically configures all the settings for the LCD panel to what the OSD considers their optimum values to be.
When you have entered the LCD OSD Menu function, pressing
this button exits the current menu and returns you to the previous menu. Use it to leave an adjustment menu when you are satisfied with the adjustment you made.
When you are at the Main Menu, pressing this button exits the
LCD OSD.
Pressing the Exit/Light pushbutton for two seconds turns the
keyboard illumination light ON or Off. (Default: On)
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CL5708I / CL5716I User Manual

LCD Adjustment Settings

An explanation of the LCD OSD adjustment settings is given in the table below:
Setting Explanation
Brightness Adjusts the background black level of the screen image. Contrast Adjusts the foreground white level of the screen image. Phase If pixel jitter or horizontal line noise is visible on the display,
Clock If vertical banding is visible on the display, your LCD may
H-Position Positions the display area on the LCD panel horizontally
V-Position Positions the display area on the LCD panel vertically
Color Temperature Adjusts the color quality of the display. You can adjust the
Language Selects the language that the OSD displays its menus in. OSD Duration Lets you set the amount of time the OSD displays on the
Reset Resets the adjustments on all menus and submenus to
your LCD may have the wrong phase setting. Adjust the phase setting to eliminate these problems.
have the wrong clock setting. Adjust the clock setting to eliminate vertical banding.
(moves the display area left or right).
(moves the display area up or down).
warmth value, color balance, etc. The Adjust Color selection has a further submenu that lets you fine tune the RGB values.
screen. If there is no input for the amount of time you choose, the OSD display turns off.
their factory default settings.
Note: As an alternative to manually adjusting the LCD settings, you can have
the LCD auto-adjusted for optimum display by pressing the Exit button. See EXIT, page 25
26
Chapter 3. Basic Operation

Hot Plugging

The CL5708I / CL5716I supports hot plugging - components can be removed and added back into the installation by unplugging their cables from the ports without the need to shut the unit down. In order for hot plugging to work properly, however, the procedures described below must be followed:

Changing Station Positions

You can change a station’s position by simply disconnecting it from its master and reconnecting it to another switch in the chain. In order for the OSD menus to correspond to the change, the station IDs must be reset in the OSD. See RESET STATION IDS, page 39, for details.

Hot Plugging KVM Ports

You can add or remove computers by plugging/unplugging them into/from a switch’s KVM ports. In order for the OSD menus to correspond to the change, however, you must manually reconfigure the OSD to reflect the new Port information. See F3: SET, page 36, and F4: ADM, page 38, for details.
Note: If the computer's Operating System does not support hot plugging, this
function may not work properly.

Hot Plugging External Console Ports

The external keyboard, monitor, mouse and front panel mouse connections can all be hot plugged. When hot plugging a mouse:
You may unplug and replug the mouse (to reset the mouse, for example),
as long as you use the same mouse.
If you plug in a different mouse, all the stations and all the computers on
the installation must be shut down for 10 seconds, then restarted following the power up sequence described under Step 5 on page 19.
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CL5708I / CL5716I User Manual

Port Selection

The CL5708I / CL5716I provides three port selection methods to access the computers on the installation: Manual, an OSD (on-screen display) menu system, and Hotkeys. Manual port switching is discussed below. See Chapter 4, OSD Operation and Chapter 5, Keyboard Port Operation for more information.

Manual Port Switching

Use the UP and DOWN Port ID / Station ID selection buttons located on t he keyboard module (page 10) to switch KVM focus to any port on the installation. Continually pressing any button cycles through the list of avai lable ports/stations.

Port ID Numbering

Each KVM port on the installation is assigned a unique Port ID. The Port ID is made up of two parts: a Station Number, and a Port Number:
The Station Number is a two digit number of the switch's position in the
daisy chain sequence. This number is displayed on the front panel station ID LED.
The Port Number is a two digit number of the port on the CL5708I /
CL5716I station that a computer is connected to. This number is displayed on the front panel port ID LED.
When keying in a Port ID number, the station number precedes the port
number.
Station and port numbers from 1–9 are padded with a preceding zero, so
they become 01–09.
For example, a computer attached to Port 6 of Station 12 would have a Port ID of: 12-06.
28
Chapter 3. Basic Operation

USB Peripheral Devices

The front panel USB port is available to connect a USB peripheral device (flash drive, CD-ROM drive, printer, etc.) to the CL5708I / CL5716I. Any computer connected to the CL5708I / CL5716I can access the USB peripheral on a one­at-a-time basis. The peripheral device is available to computers connected to the CL5708I / CL5716I on the same level only, and is not available to computers connected to daisy chained switches.
The USB peripheral device is automatically detected on target computers when switching ports on the CL5708I / CL5716I. For example, when switching from a computer connected to port 1 to a computer connected to port 2, the peripheral device automatically disconnects from the computer on port 1 and connects to the computer on port 2.
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CL5708I / CL5716I User Manual
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30
Chapter 4

OSD Operation

OSD Overview

The OSD (on-screen display) is a mouse and keyboard enabled, menu driven method to handle computer control and switching operations. All procedures start from the OSD main screen.

Manufacturing Number

The “MFG Number” (Manufacturing Number) is an internal serial number used by ATEN’s factory and technical support staff to identify products. This number does not affect products’ warranty. If your product requires after-sales services, you may provide the MFG Number to ATEN’s sales or technical support staff to identify the product and model number.

OSD Login

The OSD incorporates a two level (administrator / user) password system. Before the OSD main screen displays, a login screen appears requiring a password. If this is the first time that the OSD is used, or if the password function has not been set, please use default username and password: Administrator / Password to login. The OSD main screen displays in administrator mode. In this mode, you have administrator privileges, with access to all administrator and user functions, and can set up operations as you like. However, if the password function has been set, you must provide an appropriate administrator/user password in order to access the OSD.

OSD Hotkey

You can display the OSD on the LCD or an external console monitor while also viewing the display of any port on the CL5708I / CL5716I by pressing the
[Scroll Lock] key twice.
Note: You can opt ionally change the OSD hotkey to the Ctrl key, in which
case you would press [Ctrl] twice (see OSD Hotkey , page 36). With this method, you must press the same [Ctrl] key.
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CL5708I / CL5716I User Manual

OSD Main Screen

When you invoke the OSD, a screen similar to the one below appears:
Note: 1. The diagram depicts the administrator's main screen. The user main
screen does not show the F4 and F6 functions, since these are reserved for the administrator and can't be accessed by users.
2. The OSD always starts in list view, with the highlight bar at the same position it was in the last time it was closed.
3. Only the ports that have been set accessible by the administrator for the current logged in user are visible (see Access, page 113, for details).
4. If the port list is collapsed, click on a switch number, or move the highlight bar to it then press the right arrow key to expand the list. Similarly, to collapse a switch’s port list, click on the switch number, or move the highlight bar to it then press the left arrow key to collapse the list.
32
Chapter 4. OSD Operation

OSD Main Screen Headings

The table below describes the OSD Main Screen headings.
Heading Description
SN--PN This column lists the port ID numbers (station number - port
QV If a port has selected for quick view scanning (see Set Quick View
number) for all the KVM ports on the installation. The simplest method to access a particular computer is move the highlight bar to it, then press [Enter].
Ports, page 39), an arrowhead displays in this column. The computers that are powered on and are online have a sun
symbol in this column.
NAME If a port has been given a name (see Edit Port Names, page 38), its
name appears in this column.

OSD Navigation

To dismiss the menu, and deactivate OSD, click the X at the upper right
corner of the OSD window; or press [Esc].
To log out, click F8 at the top of the main screen, or press [F8].To move up or down through the list one line at a time, click the up and
down triangle symbols (ST) or use the up and down arrow keys. If there are more list entries than what can appear on the main screen, the screen will scroll.
T o move up or down through the list one screen at a time, click the up and
down arrow symbols (ÏÐ), or use the [Pg Up] and [Pg Dn] keys. If there are more list entries than what can appear on the main screen, the screen will scroll.
To activate a port, double-click it, or move the highlight bar to it, then
press [Enter].
After executing any action, you automatically go back to the menu one
level above.
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CL5708I / CL5716I User Manual

OSD Functions

OSD functions are used to configure and control the OSD. For example, you can rapidly switch to any port, scan selected ports, limit the list you wish to view, designate a port as a quick view port, create or edit a port name, or make OSD setting adjustments.
To access an OSD function:
1. Either click a function key field at the top of the main screen, or press a function key on the keyboard.
2. In the submenus that appear make your choice either by double-clicking it, or moving the highlight bar to it, then pressing [Enter].
3. Press [Esc] to return to the previous menu level.

F1: GOTO

Clicking the F1 field or pressing [F1] activates the GOTO function. GOTO allows you to switch directly to a port either by keying in the port's Name, or its Port ID.
To use the name method, key in 1; key in the port's Name; then press
[Enter].
To use the port ID method, key in 2; key in the Port ID; then press
[Enter].
Note: You can key in a partial name or port ID. In that case, the screen will
show all the computers that the user has View rights to (see Access, page 113, for details), that match the name or port ID pattern, regardless of the current list settings (see F2 LIST, page 35, for details).
To return to the OSD main screen without making a choice, press [Esc].
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Chapter 4. OSD Operation

F2: LIST

This function lets you broaden or narrow th e scope of which ports the OSD displays on the main screen. The submenu choices and their meanings are given in the table below.
Choice Meaning
ALL Lists all of the ports on the installation that have been set accessible
QUICK VIEW Lists only the ports that have been selected as quick view ports (see
POWERED ON Lists only the ports that have their attached computers powered on. QUICK VIEW +
POWERED ON
Move the highlight bar to the choice you want, then press [Enter]. An icon appears before the choice to indicate that it is the currently selected one.
by the administrator for the current logged in user.
SET QUICK VIEW PORTS, page 39).
Lists only the ports that have been selected as quick view ports (see SET QUICK VIEW PORTS, page 39), and that have their attached computers powered on.
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CL5708I / CL5716I User Manual

F3: SET

This function allows the administrator and each user to set up his own working environment. A separate profile for each is stored by the OSD and is activated according to the username that was provided during login.
To change a setting:
1. Double-click it; or move the highlight bar to it, then press [Enter].
2. After you select an item, a submenu with further choices appears. To make a selection, either double-click it; or move the highlight bar to it, then press [Enter]. An icon appears before the selected choice to indicate which one it is. The settings are explained in the following table:
Setting Function
OSD HOTKEY Selects which hotkey activates the OSD function:
PORT ID DISPLAY POSITION
[Scroll Lock] [Scroll Lock] or [Ctrl] [Ctrl]. Since the [Ctrl] key combination may conflict with programs running
on the computers, the default is the [Scroll Lock] combination. Allows each user to customize the position where the port ID
appears on the screen. The default is the upper left corner, but users can choose to have it appear anywhere on the screen.
PORT ID DISPLAY DURATION
PORT ID DISPLAY MODE
SCAN DURATION;Scan
36
Use the mouse or the arrow keys plus Pg Up, Pg Dn, Home, End, and 5 (on the numeric keypad with Num Lock off), to position the port ID display, then double-click or press [Enter] to lock the position and return to the Set submenu.
Determines how long a port ID displays on the monitor after a port change has taken place. The choices are: 3 Seconds (default) and ALWAYS OFF.
Selects how the port ID is displayed: the port number plus the port name (PORT NUMBER + PORT NAME) (default); the port number alone (PORT NUMBER); or the port name alone (PORT NAME).
Determines how long the focus dwells on each port as it cycles through the selected ports in Auto Scan mode (see F7 SCAN, page 43). Key in a value from 1–255 seconds, then press [Enter]. Default is 5 seconds; a setting of 0 disables the SCAN function.
(Continues on next page.)
Chapter 4. OSD Operation
(Continued from previous page.)
Setting Function
SCAN–SKIP MODE
SCREEN BLANKER
HOTKEY COMMAND MODE
HOTKEY Sets the keyboard shortcut for invoking Hotkey Mode (see
OSD LANGUAGE
TOUCHPAD Enables / disables the touchpad.
Selects which computers will be accessed under skip mode (see F5 SKP, page 41), and Auto Scan mode (see F7 SCAN, page 43. Choices are:
ALL - All the ports which have been set accessible (see Access, page 113, for details);
QUICK VIEW - Only those ports which have been set accessible and have been selected as quick view ports (see SET QUICK VIEW PORTS, page 39);
POWERED ON - Only those ports which have been set accessible and are powered on;
QUICK VIEW + POWERED ON - Only those ports which have been set accessible and have been selected as quick view ports and are powered on. The default is ALL.
Note: The quick view choices only show up on the administrator's screen, since only he has Quick View setting rights (see SET QUICK VIEW PORTS, page 39, for details).
If there is no input from the console for the amount of time set with this function, the screen is blanked. Key in a value from 1–30 minutes, then press [Enter]. The default setting of 0 disables this function.
Enables / disables the hotkey command function in case a conflict occurs with programs running on the computers.
page 45). Choices are: [NUM LOCK] + [-] (minus) (default), and [CTRL] + [F12].
Sets the language used in the OSD. Choices are: English, German, Japanese, Simplified Chinese and Traditional Chinese.
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F4: ADM

F4 is an administrator only function. It allows the administrator to configure and control the overall operation of the OSD. To change a setting double-click it, or use the up and down arrow keys to move the highlight bar to it then press [Enter].
After you select an item, a submenu with further choices to select from appears. Double-click an item, or move the highlight bar to it then press [Enter]. An icon appears before the selected item so that you know which one it is. The settings are explained in the following table:
Setting Function
SET IP ADDRESS
SET LOGOUT TIMEOUT
EDIT PORT NAMES
Use this selection to set the IP address of the CL5708I / CL5716I.
Enable DHCP to assign the IP address automatically.Disable DHCP to assign a fixed IP address and specify the IP,
Mask, and Gateway in the appropriate fields.
Note: The default setting for DHCP is disabled. If there is no input from the console for the amount of time set with
this function, the user is automatically logged out. A login is necessary before the console can be used again.
This enables other users to gain access to the computers when the original user is no longer accessing them, but has forgotten to log out. To set the timeout value, key in a number from 1–180 minutes, then press [Enter]. The default setting of 0 disables this function.
To help remember which computer is attached to a particular port, every port can be given a name. This function allows the administrator to create, modify, or delete port names. To edit a port name:
1. Click the port, or use the navigation keys to move the highlight bar to it, then press [Enter].
2. Key in the new port name, or modify/delete the old one. The maximum number of characters allowed for the port name is 12. Legal characters include:
 All alpha characters: A–Z  All numeric characters: 0–9* ( ) + : - , ? . / and Space
Case does not matter; OSD displays the port name in all capitals no matter how they were keyed in.
3. When you have finished editing, press [Enter] to have the change take effect. To abort the change, press [Esc].
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Setting Function
RESTORE DEFAULT VALUES
CLEAR THE NAME LIST
ACTIVATE BEEPER
SET QUICK VIEW PORTS
This function is used to undo all changes and return the setup to the original factory default settings (see OSD FACTORY DEFAULT SETTINGS, page 233) except for the port name list, username and password information, which are saved.
This function clears the port name list.
Choices are Y (on), or N (off). When activated, the beeper sounds whenever a port is changed; when activating the Auto Scan function (see F7 SCAN, page 43); or an invalid entry is made on an OSD menu. The default is Y.
This function lets the administrator select which ports to include as quick view ports.
To select/deselect a port as a quick view port, double-click the
port, or use the navigation keys to move the highlight bar to it, then press [Spacebar].
When a port has been selected as a quick view port, an icon dis-
plays in the QV column of the LIST on the main screen.
If one of the quick view options is chosen for the LIST view (see
F2 LIST, page 35), only a port that has been selected here will display on the list.
If one of the quick view options is chosen for auto-scanning
(see SCAN/SKIP MODE, page 37), only a port that has been selected here will be auto-scanned.
The default has no ports selected for quick view.
RESET STA TION IDS
SET OPERATING SYSTEM
If you change the position of one of the stations in the daisy chain, the OSD settings will no longer correspond to the new location. This function directs the OSD to rescan the station positions of the entire installation and updates the OSD so that the OSD station information corresponds to the new physical layout.
Note: Only the station numbers get updated. Except for the port names, all administrator settings (such as SET ACCESSIBLE PORTS, SET QUICK VIEW PORTS, etc.) must be input again for all of the computers affected by the change.
This function allows the administrator to define the operating system for the computer connected to each KVM port. The default is WIN (PC compatible).
To set the port operating system:
1. From the list, select the port for which you wish to set the com­puter's operating system.
2. Set the operating system by pressing [Spacebar] to cycle through WIN, MAC, SUN, or OTHER .
3. Press [Esc] to exit. The operating system you selected is assigned to the KVM port.
Chapter 4. OSD Operation
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CL5708I / CL5716I User Manual
Setting Function
FIRMWARE UPGRADE
SET KEYBOARD LANGUAGE
SET CONSOLE MODE
In order to upgrade the CL5708I / CL5716I firmware (see page 189), you must first enable Firmware Upgrade mode with this setting.
When you bring up this menu, the current firmware version levels are displayed. Select Y to enable Firmware Upgrade mode, or N to leave this menu without enabling it.
Sets the language for the computer keyboard attached to the KVM port. To select a keyboard language, double-click it, or use the navigation keys to move the highlight bar to it, then press [Enter].
Choices are: AUTO (default), ENGLISH (US), ENGLISH (UK), FRENCH, GERMAN (GER.), GERMAN (SWISS), GREEK, HUNGARIAN, ITALIAN, JAPANESE, KOREAN, RUSSIAN, SPANISH, SWEDISH and TRADITIONAL CHINESE.
This setting selects which consoles (internal/external) are enabled:
0 – Both consoles enabled 1 – LCD console only 2 – External console only
Use the spacebar to cycle to the choice you want. The default is 0.
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Chapter 4. OSD Operation

F5: SKP

Clicking the F5 field or pressing [F5] invokes Skip mode. This function enables you to easily skip backward or forward – switching the console focus from the currently active computer port to the previous or next available one.
The selection of computers to be available for skip mode switching is
made with the Scan–Skip mode setting under the F3: SET function (see page 36).
When you are in skip mode:
press [
] to switch to the previous computer in the list
press [
→ ] to switch to the next computer in the list
press [
↑ ] to switch to the last computer on the previous stati on in the list
press [
↓ ] to switch to the first computer on the next station in the list.
Note: When you skip, you only skip to the previous or next available
computer that is in the Scan–Skip mode selection (page 37).
If a port has been selected for Scan–Skip mode, when the focus switches to
that port a left/right triangle symbol appears before its port ID display.
While skip mode is in effect, the console will not function normally. You
must exit skip mode in order to regain control of the console.
To exit skip mode, press [Spacebar] or [Esc].
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CL5708I / CL5716I User Manual

F6: BRC

F6 is an administrator only function. Clicking the F6 field, or pressing [F6], invokes Broadcast (BRC) mode. When this function is in effect, commands sent from the console are broadcast to all available computers on the installation.
This function is particularly useful for operations that need to be performed on multiple computers, such as performing a system wide shutdown, installing or upgrading software, etc.
While BRC mode is in effect, a speaker symbol appears before the port ID
display of the port that currently has the console focus.
While BRC mode is in effect, the mouse will not function normally. You
must exit BRC mode in order to regain control of the mouse.
T o exit BRC mode, invoke the OSD (with the OSD hotkey), then click the
F6 field, or press [F6], to turn BRC mode off.
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Chapter 4. OSD Operation

F7: SCAN

Clicking the F7 field or pressing [F7] invokes Auto Scan mode. This function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to ta ke the trouble of switching yourself.
The selection of computers to be included for auto-scanning is made with
the Scan–Skip mode setting under the F3: SET function (see page 37).
The amount of time that each port displays for is set with the Scan
Duration setting under the F3: SET function (see page 36). When you
want to stop at a particular location, press the [Spacebar] to stop scanning.
If the scanning stops on an empty port, or one where the computer is
attached but is powered Off, the monitor screen will be blank, and the mouse and keyboard will have no effect. After the Scan Duration time is up, the scan function will move on to the next port.
As each computer is accessed, an S appears in front of the port ID display
to indicate that it is being accessed under Auto Scan mode.
While Auto Scan mode is in effect, the console will not function normally .
You must exit Auto Scan mode in order to regain control of the console.
While you are in Auto Scan mode, you can pause the scanning in order to
keep the focus on a particular computer either by pressing [P], or with a left-click of the mouse. See Invoking Auto Scan, page 49, for details.
To exit Auto Scan mode, press the [Spacebar] or [Esc].

F8: LOUT

Clicking the F8 field, or pressing [F8] logs you out of OSD control of the computers, and blanks the console screen. This is different from simply pressing [Esc] when you are at the main screen to deactivate the OSD. With this function you must log in all over again to regain access to the OSD, whereas with [Esc], all you have to do to reenter the OSD is tap the OSD hotkey.
Note: 1. When you reenter the OSD after logging out, the screen stays blank
except for the OSD main screen. You must input your username and password before you can continue.
2. If you reenter the OSD after logging out, and immediately use [Esc]
to deactivate the OSD without having selected a port from the OSD menu, a null port message displays on the screen. The OSD hotkey will bring up the main OSD screen.
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Chapter 5

Keyboard Port Operation

Hotkey Port Control

Hotkey port control allows you to provide KVM focus to a particular computer directly from the keyboard. The CL5708I / CL5716I provides the following hotkey port control features:
Selecting the Active PortAuto Scan Mode SwitchingSkip Mode SwitchingComputer Keyboard / Mouse Reset
The following settings can also be controlled in Hotkey mode:
Setting the BeeperSetting the Quick HotkeySetting the OSD HotkeySetting the Port Operating SystemRestoring the OSD Default Values
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CL5708I / CL5716I User Manual

Invoke Hotkey Mode

All hotkey operations begin by invoking Hotkey mode.1 There are two possible keystroke sequences to invoke Hotkey mode from the local console, and two alternate keystrokes to invoke Hokey mode from remote (WinClient/Java Client) sessions, though only one from each can be operational at any given time:

Local Console

The following operations are used to invoke Hotkey mode from the local console while accessing a port:
Number Lock and Minus Keys
1. Hold down the Num Lock key;
2. Press and release the minus key;
3. Release the Num Lock key:
[Num Lock] + [-]
Control and F12 Keys
1. Hold down the Ctrl key;
2. Press and release the F12 key;
3. Release the Ctrl key:
[Ctrl] + [F12]
When Hotkey mode is active: A command line appears on the monitor screen. The command line prompt
is the word Hotkey: in white text on a blue background, and displays the subsequent hotkey information that you key in.
Ordinary keyboard and mouse functions are suspended – only hotkey
compliant keystrokes (described in the sections that follow), can be input.
Pressing [Esc] exits Hotkey mode.
1. Make sure that the Hotkey Command Mode function is enabled and that you key in the appropriate Hotkey. See page 37 for details.
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Chapter 5. Keyboard Port Operation

Remote Sessions

The following operations are used to invoke Hotkey mode from remote WinClient/Java Client sessions while accessing a port:
Scroll Lock
1. Press [Scroll Lock] [Scroll Lock].
[Scroll Lock] and then [Scroll Lock]
Control
1. Press [Ctrl] [Ctrl].
[Ctrl] and then [Ctrl]
When Hotkey mode is active:
The toolbar appears at the upper left corner of the screen (see The Port
Toolbar, page 170).
Ordinary keyboard and mouse functions are suspended – only hotkey
compliant keystrokes (described in the sections that follow), can be input.
Pressing [Esc] exits Hotkey mode.
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CL5708I / CL5716I User Manual

Select the Active Port

Each KVM port is assigned a port ID (see Port ID Numbering, page 27). You can directly access any computer on the installation with a hotkey combination that specifies the port ID of the KVM port that a computer is connected to. To access a computer using hotkeys:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]
combination.
2. Key in the port ID. The port ID numbers display on the command line as you key them in. If
you make a mistake, use [Backspace] to erase the wrong number.
3. Press [Enter]. After you press [Enter], the KVM focus switches to the designated
computer and you automatically exit hotkey mode.
Note: In hotkey mode, KVM focus will not switch to a port if an invalid
switch or port number is entered. The hotkey command line will continue to display on the screen until you enter a valid switch and port number combination, or exit hotkey mode.
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Chapter 5. Keyboard Port Operation

Auto Scan Mode

Auto Scan automatically switches, at regular intervals, among all the KVM ports that have been set as accessible under Scan–Skip Mode, so that their activity can be monitored automatically. See Scan–Skip Mode on page 37 for more information.

Invoking Auto Scan:

To start Auto Scan, key in the following Hotkey combination:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]
combination.
2. Press [A]. After you press A, then [Enter], you automatically exit hotkey
mode, and enter Auto Scan mode. While you are in Auto Scan mode, you can pause the scanning in order
to keep the focus on a particular computer either by pressing P or with a left click of the mouse. During the time that auto-scanning is paused, the command line displays: Auto Scan: Paused.
Pausing when you want to keep the focus on a particular computer is more convenient than exiting Auto Scan mode because when you resume scanning, you start from where you left off. If, on the other hand, you exited and restarted, scanning would start over from the very first computer on the installation.
To resume Auto Scanning, press any key or left-click. Scanning continues from where it left off.
While Auto Scan mode is in effect, ordinary keyboard and mouse
functions are suspended – only Auto Scan mode compliant keystrokes and mouse clicks can be input. You must exit Auto Scan mode in order to regain normal control of the console.
3. To exit Auto Scan mode press [Esc] or [Spacebar]. Auto-scanning stops
when you exit Auto Scan mode.
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CL5708I / CL5716I User Manual

Skip Mode

This feature allows you to switch between computers in order to monitor them manually. You can dwell on a particular port for as long as you like – as opposed to auto-scanning, which automatically switches after a fixed interval. To invoke Skip mode, key in the following hotkey combination:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12] combination.
2. Key in [Arrow] Where [Arrow] refers to one of the arrow keys. After you press an
arrow, you automatically exit hotkey mode and enter Skip mode where you can switch ports as follows:
Skips to the first accessible port. (See Scan/Skip Mode, page 37,
for information regarding accessible ports.)
Skips to the next accessible port.
Skips to the last accessible port of the previous station. Skips to the first accessible port of the next station.
Once you are in Skip mode, you can keep on skipping by pressing the
arrow keys. You don't have to use the [Num Lock] + [-] combination again.
While Skip mode is in effect, ordinary keyboard and mouse functions
are suspended – only Skip mode compliant keystrokes can be input. You must exit Skip mode in order to regain normal control of the console.
3. To exit Skip mode, press [Esc] or [Spacebar].
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Chapter 5. Keyboard Port Operation

Computer Keyboard / Mouse Reset

If the keyboard or mouse cease to function on the computer connected to the currently selected port, you can perform a keyboard / mouse reset on the computer. This function is essentially the same as unplugging and replugging the keyboard and mouse on the target computer. To perform a computer keyboard / mouse reset, key in the following hotkey combination:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]
combination.
2. Press [F5]. After you press [F5] you automatically exit Hotkey mode and regain keyboard
and mouse control on the computer connected to the KVM port. If you fail to regain keyboard / mouse control on the computer after pressing [F5], perform a system reset. For more information see Reset Switch, page 10.

Hotkey Beeper Control

The beeper (see Activate Beeper, page 39) can be hotkey toggled on and off. To toggle the beeper, key in the following hotkey combination:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]
combination.
2. Press [B]. After you press [B], the beeper toggles on or off. The command line displays
Beeper On or Beeper Off for one second; then the message disappears and you automatically exit hotkey mode.
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CL5708I / CL5716I User Manual

Quick Hotkey Control

The Quick Hotkey (see HOTKEY, page 37) can be toggled between [Num Lock] + [-], and [Ctrl] + [F12]. To toggle the Quick Hotkey :
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12] combination.
2. Press [H].
After you press [H], the command line displays HOTKEY HAS BEEN CHANGED for one second; then the message disappears and you automatically exit Hotkey mode.

OSD Hotkey Control

The OSD Hotkey (see OSD HOTKEY, page 36) can be toggled between [Scroll Lock], [Scroll Lock] and [Ctrl], [Ctrl]. To toggle the OSD Hotkey, key in the following hotkey combination:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12] combination.
2. Press [T].
After you press [T], the command line displays HOTKEY HAS BEEN CHANGED for one second; then the message disappears and you automatically exit Hotkey mode.
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Chapter 5. Keyboard Port Operation

Port OS Control

A port’s operating system can be changed to match that of the computer attached to the port. To change a port’s operating system, key in the following hotkey combination:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]
combination.
2. Key in [Function], wh ere [Function] refers to one of the function keys in
the following table:
Key Description
F1 Sets the Port OS to Windows F2 Sets the Port OS to Mac F3 Sets the Port OS to Sun
After pressing a function key you automatically exit Hotkey mode.

Restore Default Values

This administrator only hotkey restores the CL5708I / CL5716I default values. See RESTORE DEFAULT VALUES, page 39. To restore the default values, key in the following hotkey combination:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]
combination.
2. Press [R].
3. Press [Enter].
After you press [Enter], the command line displays RESET TO DEFAULT SETTING for three seconds; then the message disappears and you automatically exit Hotkey mode.
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CL5708I / CL5716I User Manual

Hotkey Summary Table

[Num Lock] + [-] or [Ctrl] + [F12]
[A] [Enter] or [Q] [Enter]
[B] Toggles the beeper on or off. [Esc] or [Spacebar] Exits hotkey mode. [F1] Set Operating System to Windows [F2] Set Operating System to Mac [F3] Set Operating System to Sun [F5] Performs a keyboard / mouse reset on the
[H] Toggles the Quick Hotkey invocation keys
[R] [Enter] This administrator only hotkey restores the
[SN]-[PN] [Enter] Switches access to the computer that
[T] Toggles the OSD Hotkey between [Ctrl]
[] Invokes Skip mode and skips from the
[] Invokes Skip mode and skips from the
[] Invokes Skip mode and skips from the
[] Invokes Skip mode and skips from the
Invokes Auto Scan mode. When Auto Scan mode is in effect, [P] or
left-click pauses auto-scanning. When auto-scanning is paused, pressing
any key or another left-click resumes auto­scanning.
target computer.
between [Ctrl] + [F12] and [Num Lock] + [-].
switch’s default values. See RESTORE DEFAULT VALUES, page 39.
corresponds to that port ID. SN= Switch Number; PN= Port Number Example: 01-04 [Enter] (on switch 01 change to port 04) You must key in “-” between SN and PN. Note: See Port ID Numbering, page 28 for
details.
[Ctrl] and [Scroll Lock] [Scroll Lock].
current port to the first accessible port previous to it.
current port to the next accessible port.
current port to the last accessible port of the previous station.
current port to the first accessible port of the next station.
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Chapter 6

Logging In

Overview

KVM over IP switches can be accessed from an Internet browser; a Windows application (AP) program; and a Java application (AP) program.
No matter which access method you choose, the KVM over IP switch’s authentication procedure requires you to submit a valid username and password. If you supply invalid login information, the authentication routine will return an Invalid Username or Password, or Login Failed message. If you see this type of message, log in again with a correct username and password.
Note: If the number of invalid login attempts exceeds a specified amount, a
timeout period is invoked. You must wait until the timeout period expires before you can attempt to log in again. See Login Failures, page 141 for further details.
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CL5708I / CL5716I User Manual

Browser Login

KVM over IP switches can be accessed via an Internet browser running on any platform. To access the switch, do the following:
1. Open the browser and specify the IP address of the switch you want to access in the browser's location bar.
Note: For security purposes, a login string may have been set by the
administrator (see page 145 for details). If so, you must include a forward slash and the login string along with the IP address when you log in. For example:
192.168.0.100/cl5708i
If you don't know the IP address and login string, ask your Administrator.
2. When a Security Alert dialog box appears, accept the certificate – it can be trusted. (See Trusted Certificates, page 227, for details.) If a second certificate appears, accept it as well.
Once you accept the certificate(s), the login page appears:
3. Provide your username and password (set by the administrator), then click Login to bring up the Web Main Page. For a discussion of the Web Main Page, see page 65.
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Chapter 6. Logging In

Windows Client AP Login

In some cases, the Administrator may not want the KVM over IP switch to be available via browser access. The Windows AP Client allows direct remote access to Windows systems users, without having to go through a browser (although you initially download the Windows AP Client program from the browser page – see Chapter 13, Download).
To connect to the KVM over IP switch, go to the location on your hard disk that you downloaded the Windows AP Client program to, and double-click its icon (WinClient.exe) to bring up the Windows Client Connection Screen:
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CL5708I / CL5716I User Manual

The Windows Client AP Connection Screen

A description of the Connection Screen is given in the following table:
Item Description
Menu Bar The Menu Bar contains two items: File and Help.
The File Menu allows the operator to Create, Save, and
Open user created Work files
).
page 60
The Help Menu displays the WinClient AP version.
Server List Each time the WinClient.exe file is run, it searches the user's
Server
local LAN segment for KVM over IP switches, and lists whichever ones it finds in this box. If you want to connect to one of these units, double-click it. (See Connecting – Windows Client AP, page 59 for details.)
Note: 1. The switch will not appear in the list unless its
Enable Device List configuration parameter has been enabled. See Operating Mode, page 132 for details.
2. Only units whose Access Port settings for Program (see Service Ports, page 134) match the number specified for Port in the Server area of this dialog box appear in the Server List window.
This area is used when you want to connect to a KVM over IP switch at a remote location. You can drop down the IP list box
and select an address from the list. If the address you want isn't listed, you can key in the target IP address in the IP field, and its port number in the Port field. (If you don't know the port number, contact your Administrator.)
When the IP address and Port number have been
specified, click Connect. (See Connecting – Windows Client AP, page 59 for details.)
When you have finished with your session and come back
to this dialog box, click Disconnect to end the connection.
Message Panel Located just to the right of the Server panel, the Message
Switch to Remote View Once you have been authenticated (see Connecting –
panel lists status messages regarding the connection to the KVM over IP switch.
Windows Client AP, page 59 for details), this button becomes active. Click it to switch to the GUI Main Page. The GUI Main Page is described on page 68.
(see The File Menu,
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Chapter 6. Logging In

Connecting – Windows Client AP

To connect to a KVM over IP switch do the following:
1. From the Server List box, double-click the device that you wish to
connect to. – Or – Specify its IP address and port number in the Server IP and Port input
boxes.
2. Click Connect.
The Login dialog box appears:
3. Key in a valid Username and Password, and then click OK.
4. Once you have been authenticated, the Switch to Remote View button becomes active. Click it to connect to the switch and bring up its GUI Main Page. For a description of the GUI Main Page, see page 48.
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CL5708I / CL5716I User Manual

The File Menu

The File Menu allows the operator to Create, Save, and Open user created Work files. A Work File consists of all th e information specified in a Client session. This includes the Server List and Server IP list items, as well as the Hotkey settings.
Whenever a user runs the Client program, it opens with the values contained in the current work file. The current work file consists of the values that were in effect the last time the program was closed.
The File menu consists of the following items:
New Allows the user to create a named work file so its values will not
Open Allows the user to open a previously saved work file and use the
Save Allows the user to save the values presently in effect as the
Exit Exits the WinClient.
be lost, and it will be available for future recall.
values contained in it.
current work file.
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Chapter 6. Logging In

Java Client AP Login

In those cases in which the Administrator does not want the KVM over IP switch to be available via browser access, but the local client users aren’t running Windows, the Java AP Client provides direct remote access to non-Windows systems users (although you initially download the Java AP Client program from the browser page – see Chapter 13, Download).
To connect to the KVM over IP switch, go to the location on your hard disk that you downloaded the Java AP Client program to, and double-click its icon (JavaClient.jar) to bring up the Java Client Connection Screen:
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The Java Client AP Connection Screen

A description of the Connection Screen is given in the following table:
Item Description
Server List Each time the JavaClient.jar file is run, it searches the User's
Server
Message Panel Located just to the right of the Server panel, the Message
Switch to Remote View Once you have been authenticated (see Connecting –
local LAN segment for KVM over IP switches, and lists whichever ones it finds in this box. If you want to connect to one of these units, double-click it. (See Connecting – Windows Client AP, page 59 for details.)
Note: 1. The switch will not appear in the list unless its
Enable Device List configuration parameter has been enabled. See Operating Mode, page 132 for details.
2. Only units whose Access Port settings for Program (see Service Ports, page 134) match the number specified for Port in the Server area of this dialog box appear in the Server List window.
This area is used when you want to connect to a KVM over IP switch at a remote location. You can drop down the IP list box
and select an address from the list. If the address you want isn't listed, you can key in the target IP address in the IP field, and its port number in the Port field. (If you don't know the port number, contact your Administrator.)
When the IP address and Port number have been
specified, click Connect. (See Connecting – Windows Client AP, page 59 for details.)
When you have finished with your session and come back
to this dialog box, click Disconnect to end the connection.
panel lists status messages regarding the connection to the KVM over IP switch.
Windows Client AP, page 59 for details), this button becomes active. Click it to switch to the GUI Main Page. The GUI Main Page is described on page 68.
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Connecting – Java Client AP

To connect to a KVM over IP switch do the following::
1. From the Server List box, double-click the device that you wish to
connect to. – Or – Specify its IP address and port number in the Server IP and Port input
boxes.
2. Click Login
The Login dialog box appears:
3. Key in a valid Username and Password, and then click OK.
4. Once you have been authenticated, the Remote View button becomes active. Click it to connect to the switch and bring up its GUI Main Page. For a description of the GUI Main Page, see page 48.
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The User Interface

Overview
Once you have successfully logged in, the KVM over IP switch’s user interface Main Page appears. The look of the page varies slightly, depending on which method you used to log in. Each of the interfaces is described in the sections that follow.

The Web Browser Main Page

T o ensure multi-platform interoperability , access to the KVM ove r IP switches can be accomplished with most standard web browsers. Once users log in and are authenticated (see page 55), the Web Browser Main Page comes up, with the Port Access page displayed:
Note: The screen depicts a Super Administrator’s page. Depending on a user’s
type and permissions, not all of these elements appear.
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Page Components

The web page screen components are described in the table, below:
No. Item Description
1 Tab Bar The tab bar contains the KVM over IP switch’s main
2 Menu Bar The menu bar contains operational sub-categories
3 Sidebar The Sidebar provides a tree view listing of ports that
4 About About provides information regarding the switch’s
5 Logout Click this button to log out of your KVM over IP switch
6 Welcome Message If this function is enabled (see Welcome Message*,
7 Interactive Display Panel This is your main work area. The screens that appear
operation categories. The items that appear in the tab bar are determined by the user’s type, and the authorization options that were selected when the user’s account was created.
that pertain to the item selected in the tab bar. The items that appear in the menu bar are determined by the user’s type, and the authorization options that were selected when the user’s account was created.
relate to the various tab bar and menu bar selections. Clicking a node in the Sidebar brings up a page with the details that are relevant to it.
There is a Filter button at the bottom of the Sidebar that lets you expand or narrow the scope of the ports that appear in the tree. The Filter function is discussed in detail on page 101
current firmware version.
session.
page 111), a welcome message displays here.
reflect your menu choices and Sidebar node selection.
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The Tab Bar

The number and type of icons that appear on the Tab Bar at the top of the page are determined by the user’s type (Super Administrator, Administrator, User) and the permissions assigned when the user’s account was created. The functions associated with each of the icons are explained in the table below:
Icon Function
Port Access: The Port Access page is used to access and control the
devices on the KVM over IP switch installation. This page is available to all users.
User Management: The User Management page is used to create and manage Users and Groups. It can also be used to assign devices to them. User Management is discussed on page 121. This tab is available to the Super Administrator, as well as administrators and users who have been given User Management permission.
Device Management: The Device Management page is used to configure and control the overall operation of the KVM over IP switch. This page is available to the Super Administrator, as well as
administrators and users who have been given Device Management permission.
Log: The Log page displays the contents of the log file. The Log page is discussed on page 155.
Maintenance: The Maintenance page is used to install new firmware; backup and restore configuration and account information; ping network devices; and restore default values. The Maintenance page is discussed on page 159. This page is available to the Super Administrator (and Administrators and Users with Maintenance permission).
Download: Users can click this icon to download AP versions of the Windows Client; the Java Client; and the Log Server. This page is available to all users. The programs that can be downloaded depend on the user’s permissions.
There are two small icons at the extreme right of the page. Their functions are described in the table, below:
Icon Function
Click this icon to brings up a panel with information about the KVM over IP switch firmware version.
Click this icon to log out and end your KVM over IP switch session.
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The AP GUI Main Page

With WinClient AP, and Java Client AP access, once users log in (see Logging In, page 55), the GUI Main Page comes up:
The GUI Main Page is similar to that of the Web Browser. The differences between them are as follows:
1. The AP GUI version doesn’t have a menu bar below the tab bar; it has a series of tabs like a notebook, instead. Like the Web Browser interface, however, the makeup of the tabbed notebook changes depending on the items selected on the main Tab Bar and in the Sidebar.
2. In addition to Filter, there are also buttons for Scan and Array Mode at the bottom of the Sidebar. These functions are discu s sed in Chapter 8, Port Access.
3. There is a hidden Control Panel at the upper or lower center of the screen that becomes visible when you mouse over it. The default is at the upper center of the screen.
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4. There is an additional icon at the extreme right of the page: . Click this
icon to close the GUI Main Page and go to the display of the last selected port.
5. The GUI can be navigated via the keyboard as shown in the table, below:
Keys Action
Ctrl + P Opens the Port Access page. Ctrl + U Opens the User Management page. Ctrl + C Opens the Device Management page. Ctrl + L Opens the Log page.
Ctrl + M Opens the Maintenance page.
Ctrl + D Opens the Download page.
F1 To see About information. F2 To edit the port name of the selected port. F4 Selects the Sidebar (left) panel. F5 Selects the main (right) panel. F7 Closes the GUI. F8 To log out.
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The Control Panel

WinClient Control Panel

Since the WinClient Control Panel (for the ActiveX Web Viewer and WinClient AP) contains the most complete functionality, this section describes the WinClient Control Panel. Although the Java Control Panel (for the Web Viewer and Java Client AP) does not enable all of the features that this one does, the functions that they do share are the same, and you can refer to the information described here when using it.
The Control Panel is hidden at the upper or lower center of the screen (the default is at the upper center), and becomes visible when you mouse over it. The panel consists of three rows: an icon row at the top, and two text rows below it:
Note: The above image shows the complete Control Panel. The icons that
appear can be user selected. See Control Panel Configuration, page 94, for details.
By default, the upper text row shows the video resolution of the remote
display. As the mouse pointer moves over the icons in the icon bar, however, the information in the upper text row changes to describe the icon's function. In addition, if a message from another user is entered in the message board, and you have not opened the message board in your session, the message will appear in the upper row.
The lower row shows the IP address of the device you are accessing at the
left of the row.
The bus and user information in the center of the lower row only displays
if it has been enabled (See Bus Info, page 95 for details). In the image above C1/2 means that bus number 1 has 2 users connected.
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Right clicking in the text row area brings up a menu-style version of the
toolbar. In addition, it allows you to select options for the Screen Mode, Zoom, Mouse Pointer, Mouse Sync Mode and Marc o List (Macro List appears after a user macro is created). These functions are discussed in the sections that follow.
To move the Control Panel to a different location on the screen, place the
mouse pointer over the text row area, then click and drag.
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WinClient Control Panel Functions

The Control Panel functions are described in the table below.
Icon Function
This is a toggle. Click to make the Control Panel persistent – i.e., it always displays on top of other screen elements. Click again to have it display normally.
Click to bring up the Macros dialog box (see page 75 for details).
Click to bring up the Video Options dialog box. Right-click to perform a quick Auto Sync (see Video Settings, page 81, for details).
Click to perform a video and mouse autosync operation. It is the same as clicking the Auto Sync button in the Video Options dialog box (see Video Settings, page 81).
Toggles the display between Full Screen Mode and Windowed Mode.
Click to take a snapshot (screen capture) of the remote display. See Snapshot , page 95, for details on configuring the Snapshot parameters.
Click to bring up the Message Board (see The Message Board, page 86).
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Click to send a Ctrl+Alt+Del signal to the remote system.
Click to toggle the remote display between color and grayscale views.
Click to zoom the remote display window. Note: This feature is only available in windowed mode (Full Screen
Mode is off). See Zoom, page 88 for details. Click to bring up the on-screen keyboard (see The On-Screen
Keyboard, page 89).
Click to select the mouse pointer type. Note: This icon changes depending on which mouse pointer type is
selected (see Mouse Pointer Type, page 91).
Chapter 7. The User Interface
Click to toggle Automatic or Manual mouse sync.
When the selection is Automatic, a green appears on the icon.When the selection is Manual, a red X appears on the icon.
See Mouse DynaSync Mode, page 92 for a complete explanation of this feature.
Click to display a dropdown list of User macros in order to access and run macros more conveniently than using the Macros dialog box (see the Macros icon in the table above, and the Macros section on page 75).
Under an accessed port, click to skip to the first port accessible to the user on the entire installation without having to recall the Port Access page.
Under an accessed port, click to skip to the first port accessible to the user that is previous to the current one without having to recall the Port Access page.
Under an accessed port, click to skip to the first port accessible to the user that is after the current one without having to recall the Port Access page.
Under an accessed port, click to skip to the last port accessible to the user on the entire installation without having to recall the Port Access page.
Under an accessed port, click to begin Auto Scan Mode. The KVM over IP switch automatically switches among the ports that were
selected for Auto Scanning with the Filter function (see Filter, page 101). T h is allows you to monitor their activity without having to switch among them manually.
Under an accessed port, click to invoke Panel Array Mode (see Panel Array Mode, page 175).
Under an accessed port, click to recall the GUI.
Click to bring up the Control Panel Configuration dialog box. See Control Panel Configuration, page 94, for details on configuring the Control Panel.
Click to exit the viewer.
Exiting from a Browser Viewer session brings you back to the web
browser Main Page.
Exiting from a WinClient AP session brings you back to the login
dialog box (see page 57).
Exiting from a Java Client AP session brings you back to the login
dialog box (see page 61).
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These icons show the Num Lock, Caps Lock, and Scroll Lock status of the remote computer.
When the lock state is On, the LED is bright green and the lock
hasp is closed.
When the lock state is Off, the LED is dull green and the lock hasp
is open. Click on the icon to toggle the status. Note: These icons and your local keyboard icons are in sync.
Clicking an icon causes the corresponding LED on your keyboard to change accordingly. Likewise, pressing a Lock key on your keyboard causes the icon’s color to change accordingly.
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Macros

The Macros icon provides access to two functions found in the Macros dialog box: Hotkeys and User Macros. Each of these functions is
described in the following sections.
Hotkeys
Various actions related to manipulating the remote server can be accomplished with hotkeys. The Hotkey Setup utility (accessed by clicking this icon), lets you configure which hotkeys perform the actions.
The hotkeys that invoke an action are shown to the right of its name. Use the checkbox to the left of an action’s name to enable or disable its hotkey.
To change the hotkey for an action, do the following:
1. Highlight the Name, then click Set Hotkey.
2. Press your selected Function keys (one at a time). The key names appear in the Hotkeys field as you press them.
You can use the same function keys for more than one action, as long
as the key sequence is not the same.
To cancel setting a hotkey value, click Cancel; to clear an action’s
Hotkeys field, click Clear.
3. When you have finished keying in your seq uence, cl ick Save.
To reset all the hotkeys to their default values, click Reset.
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An explanation of the Hotkey actions is given in the table below:
Action Explanation
Exit Remote Location
Adjust Video Brings up the Video Settings dialog box. This is equivalent to
Toggle Control Panel
Toggle Mouse Display
Adjust Mouse This synchronizes the local and remote mouse movements. The
Video Auto Sync This combination performs an auto-sync operation. It is
Show/Hide Local Cursor
Substitute Ctrl Key If your local client computer captures Ctrl key combinations,
Substitute Alt Key
Breaks the connection to the KVM over IP switch and returns you to local client computer operation. This is equivalent to clicking the Exit icon on the Control Panel. The default keys are F2, F3, F4.
clicking the Video Settings icon on the Control Panel. The default keys are F5, F6, F7.
Toggles the Control Panel Off and On. The default keys are F3, F4, F5.
If you find the display of the two mouse pointers (local and remote) to be confusing or annoying, you can use this function to shrink the non-functioning pointer down to a barely noticeable tiny circle, which can be ignored. Since this function is a toggle, use the hotkeys again to bring the mouse display back to its original configuration. This is equivalent to selecting the Dot pointer type from the Mouse Pointer icon on the Control Panel. The default keys are F7, F8, F9.
Note: The Java Control Panel does not have this feature.
default keys are F8,F7,F6.
equivalent to clicking the Video Auto Sync icon on the Control Panel. The default keys are F6,F7,F8.
Toggles off and on: hides local cursor and locks the mouse pointer and keyboard use within the Windows/Java Client AP window, plus hides the control panel. This is equivalent to selecting the Single pointer type from the Mouse Pointer icon on the Control Panel. The default keys are F4,F5.
preventing them from being sent to the remote server, you can implement their effects on the remote server by specifying a function key to substitute for the Ctrl key. If you substitute the F11 key, for example, pressing [F11 + 5] would appear to the remote server as [Ctrl + 5]. The default key is F11.
Although all other keyboard input is captured and sent to the KVM over IP switch, [Alt + Tab] and [Ctrl + Alt + Del] work on your local
client computer. In order to implement their effects on the remote server, another key may be substituted for the Alt key. If you substitute the F12 key, for example, you would use [F12 + Tab] and [Ctrl + F12 + Del]. The default key is F12.
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User Macros
User Macros are created to perform specific actions on the remote server. To create the macro, do the following:
1. Select User Macros, then click Add.
2. In the dialog box that comes up, replace the “New Macro” text with a name of your choice for the macro:
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3. Click Record.
The dialog box disappears, and a small panel appears at the top left of the screen:
4. Press the keys for the macro.
To pause macro recording, click Pause. To resume, click Pause again.Clicking Show brings up a dialog box that lists each keystroke that you
make, together with the amount of time each one takes:
Clicking Cancel cancels all keystrokes.When you have finished, click Record. (This is the equivalent of
clicking Done in Step 5.)
When recording the macro the focus must be on the remote
screen. It cannot be in the macro dialog box.
Note: 1. Case is not considered – typing A or a has the same effect.
2. Only the default keyboard characters may be used. Alternate characters cannot be used. For example, if the keyboard is Traditional Chinese and default character is A the alternate Chinese character obtained via keyboard switching is not recorded.
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5. If you haven’t brought up the Show dialog, click Done when you have
finished recording your macro. You return to the Macros dialog box with your system macro key presses displayed in the Macro column:
6. If you want to change any of the keystrokes, select the macro and click
Edit. This brings up a dialog box similar to the one for Show. You can change the content of your keystrokes, change their order, etc.
7. Repeat the procedure for any other macros you wish to create.
After creating your macros, you can run them in any of three ways:
1. By using the hotkey (if one was assigned).
2. By opening the Macro List on the Control Panel and clicking the one you want (see page 73).
3. By opening this (Macros) dialog box and clicking Play.
If you run the macro from this dialog box, you have the option of specifying how the macro runs.
If you choose Play Without Wait, the macro runs the key presses one after
another with no time delay between them.
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If you choose Play With Time Control, the macro waits for the amount of
time between key presses that you took when you created it. Click on the arrow next to Play to make your choice.
If you click Play without opening the list, the macro runs with the default
choice (NoWait or TimeCtrl), which is shown in the Playback column.
Yo u can change the default choice by clicking on the current choice (NoWait in the screenshot above), and selecting the alternate choice.
Note: 1. Information about the Search function is provided below.
2. User Macros are stored on the Local Client computer of each user. Therefore, there is no limitation on the of number of macros, the size of the macro names, or makeup of the hotkey combinations that invoke them.
Search
Search, at the bottom of the dialog box, lets you filter the list of macros that appear in the large upper panel for you to play or edit. Click a radio button to choose whether you want to search by name or by key; key in a string for the search; then click Search. All instances that match your search string appear in the upper panel.
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Video Settings

Clicking the Hammer icon on the Control Panel brings up the Basic Video Settings dialog box with basic settings. The options in the basic
dialog box allow you to adjust the Screen Position, set Auto Sync, and slide the Performance bar setting. Selecting the Advanced button opens the Advanced Video Settings dialog box, providing more detailed options including RGB, Gamma, Video Quality, Enable Refresh, Transparency and Color Depth Control, as shown below:
Basic Video Settings
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Advanced Video Settings
The meanings of the video adjustment options are given in the table below:
Options Usage
Screen Position Adjust the horizontal and vertical position of the remote server
window by Clicking the Arrow buttons.
Auto Sync Click Auto Sync to have the vertical and horizontal offset values of
the remote screen detected and automatically synchronized with the local screen.
Note: 1. If the local and remote mouse pointers are out of sync, in
most cases, performing this function will bring them back into sync.
2. This function works best with a bright screen.
3. If you are not satisfied with the results, use the Screen Position arrows to position the remote display manually.
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Options Usage
RGB Drag the slider bars to adjust the RGB (Red, Green, Blue) values.
When a RGB value is increased, the RGB component of the image is correspondingly increased.
If you enable Set to Grayscale, the remote video display is changed to grayscale.
Clicking the Reset button brings the RGB settings back their default values.
Gamma This section allows you to adjust the video display's gamma level.
This function is discussed in detail in the next section, Gamma Adjustment.
Performance Use the slide bar to select the type of Internet connection that the
local client computer uses. The switch will use that selection to automatically adjust the Video Quality settings to optimize the quality of the video display.
Since network conditions vary, if none of the preset choices seem to work well, you can select Advanced and use the Video Quality slide bar to adjust the settings to suit your conditions.
Video Quality Drag the slider bar to adjust the overall Video Quality. The larger the
value, the clearer the picture and the more video data goes through the network. Depending on the network bandwidth, a high value may adversely effect response time.
Enable Refresh
Transparency Adjusts the transparency of the toolbar that comes up when the GUI
Color Depth Control
The KVM over IP switch can redraw the screen every 1 to 99 seconds, eliminating unwanted artifacts from the screen. Select Enable Refresh and enter a number from 1 through 99. The KVM
over IP switch will redraw the screen at the interval you specify. This feature is disabled by default. Click to put a check mark in the box next to Enable Refresh to enable this feature.
Note: 1. The switch starts counting the time interval when mouse
movement stops.
2. Enabling this feature increases the volume of video data transmitted over the network. The lower the number specified, the more often the video data is transmitted. Setting too low a value may adversely affect overall operating responsiveness.
hotkey ([Scroll Lock][Scroll Lock], for example), is invoked. Slide the bar until the display in the example window is to your liking.
This setting determines the richness of the video display by adjusting the amount of color information.
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Options Usage
Detect Tolerance
Preset / Custom
This setting also relates to video quality. It governs detecting or ignoring pixel changes. A high setting can result in a lower quality display due to less data transfer. A lower setting will result in better video quality, but setting the threshold too low may allow too much data to be transferred, negatively impacting network performance.
Selecting the Auto Balance Tolerance check box allows the switch to automatically detect and adjust the tolerance settings according to pixel changes as they occur.
Using the Preset and Custom buttons allow you to set and save custom video settings, and revert back to default video settings.
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