Aten CL3884NW Users guide
4 - P o r t U S B H D M I M u l t i - V i e w D u a l R a i l
WideScreen LCD KVM Switch
CL3884NW
User Manual
www.aten.com
CL3884NW User Manual
EMC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.
Warning: Operation of this equipment in a residential environment could
cause radio interference.
Achtung: Der Gebrauch dieses Geräts in Wohnumgebung kann
Funkstörungen verursachen.
KCC Statement
RoHS
This product is RoHS compliant.
© Copyright 2021 ATEN® International Co., Ltd.
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners. The
terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or
registered trademarks of HDMI Licensing Administrator, Inc.
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Manual Date: 2021-01-05
CL3884NW User Manual
User Information
Online Registration
Be sure to register your product at our online support center:
International http://eservice.aten.com
Telephone Support
For telephone support, call this number:
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1- 949-428-1111
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
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CL3884NW User Manual
Package Contents
The CL3884NW package consists of:
1 CL3884NW LCD KVM Switch with Standard Rack Mount Kit
2 KVM Cable Sets (USB, HDMI, Audio; 1.8m/6ft)
2 L Brackets
1 Power Cord
1 User Instructions*
Note: 1. Check to make sure that all the components are present and that
nothing got damaged in shipping. If you encounter a problem, contact
your dealer.
2. Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit, and/or any of
the devices connected to it.
* Features may have been added to the CL3884NW since this manual was
published. Please visit our website to download the most up-to-date version
of the manual.
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CL3884NW User Manual
Contents
EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Reliability and Operational Versatility . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Space Utility Optimization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Installation Flexibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
CL3884NW Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
CL3884NW Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2. Hardware Setup
Before you Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Standard Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Front-L Brackets Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Optional Rack Mount Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Single Level Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Cable Connection Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
KVM Cable Installation Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Cascading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Two Level Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connecting the CM1164A with Computers and Video Sources . . 19
Connecting the CM1284 with Computers and Video Sources. . . . 20
3. Basic Operation
Opening / Closing the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Operating Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
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CL3884NW User Manual
Hot Plugging KVM Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
LCD OSD Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
The LCD Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
LCD Adjustment Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Identifying the Source Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Port ID Numbering & Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Manual Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Hotkey Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
OSD Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Boundless Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Display Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Full Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Quad View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Picture in Picture - Dual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Picture in Picture - Triple . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Picture in Picture - Quad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Picture on Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Picture by Picture - Dual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Picture by Picture - Triple . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Picture by Picture - Quad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Preset Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Display Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
4. OSD Operation
OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
OSD Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Dedicated Invocation Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
The Quick Access Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
The Editor Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
The OSD Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Password Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
OSD Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Manufacturing Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
5. Keyboard Port Operation
Hotkey Port Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Invoke Hotkey Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
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CL3884NW User Manual
Dedicated Invocation Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Number Lock and Minus Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Control and F12 Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Select the Active Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Auto Scan Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Auto Scanning - Display Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Invoking Auto Scan:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Computer Keyboard / Mouse / USB Device Reset . . . . . . . . . . . . . . . . . . 66
Hotkey Beeper Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Port OS Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Set Broadcast Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
6. Keyboard Emulation
Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
7. RS-232 Operation
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
RS-232 Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Verification Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Log In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Logout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Open/Close RS-232 Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Switch Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
PiP Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Quad View Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Change Display Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Port Disable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
OSD Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Keyboard Language Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Set Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Auto Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Port ID Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Formula:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Video DynaSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Hardware Cursor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Activate Beeper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Hotkey Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
OSD Hotkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Power on Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Fn Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
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CL3884NW User Manual
USB Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Restore Default Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
KVM Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Hotkey List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
8. The Firmware Upgrade Utility
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Backup / Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Powering Off and Restarting 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Restoring to Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Connection Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
CL3884NW to Compatible 4-Port Switches . . . . . . . . . . . . . . . . . . . 123
Supported KVM Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
OSD Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Fn Key Reference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
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CL3884NW User Manual
About this Manual
This user manual is provided to help you get the most from your CL3884NW
system. It covers all aspects of installation, configuration and operation. An
overview of the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the CL3884NW system. Its
purpose, features and benefits are presented, and its front and back panel
components are described.
Chapter 2, Hardware Setup, describes how to set up your installation. The
necessary steps – from a basic single level hookup to a complete 17-switch two
level operation are provided.
Chapter 3, Basic Operation, explains the fundamental concepts involved
in operating the CL3884NW.
Chapter 4, OSD Operation, provides a complete description of the
CL3884NW OSD (on-screen display), and how to work with it.
Chapter 5, Keyboard Port Operation, details all of the concepts and
procedures involved in the hotkey operation of your CL3884NW installation.
Chapter 6, Keyboard Emulation, provides tables that list the PC to Mac
and PC to Sun keyboard emulation mappings.
Chapter 7, RS-232 Operation, provides details on the functions and
RS-232 commands that you can use to control the CL3884NW using a serial
controller.
Chapter 8, The Firmware Upgrade Utility, explains how to use this
utility to upgrade the CL3884NW firmware with the latest available versions.
An Appendix, provides specifications and other technical information
regarding the CL3884NW.
ix
CL3884NW User Manual
Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦ Bullet lists provide information, but do not involve sequential steps.
→ Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
open the Start menu, and then select Run.
Indicates critical information.
Product Information
→
Run means to
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
International http://www.aten.com
North America http://www.aten-usa.com
x
Chapter 1
Introduction
Overview
The ATEN CL3884NW LCD KVM Switch offers a space-saving, streamlined
approach to KVM switch technology by integrating a keyboard, 18.5" LEDbacklit LCD monitor, and a touchpad in a 1U rack-mountable slide housing.
The dual rail design enables the LCD monitor, keyboard and touchpad to
operate independently of each other. To maximize space utilization, the
keyboard and touchpad modules can slide back to "hideaway" when not in use,
while the LC D monitor ro tates back, flush against the rack, to allow convenient
monitoring of computer activity.
The CL3884NW offers dual console outputs that guarantees users real-time
monitoring functionality. You can control both outputs to display the following
display modes: Quad View, Picture in Picture (PiP), Picture by Picture (PbP),
and Picture on Picture (PoP). The display modes have different layout options
to allow you to customize which sources are being displayed. In addition, being
able to cascade up to 2 levels, the CL3884NW can reach up to a maximum of
16 video sources that can be simultaneously displayed and controlled with
independent keyboard and mouse.
Featuring Boundless Switching, the CL3884NW allows users to switch control
to another computer by simply moving the mouse cursor across a screen border
and onto the target computer display without limitations. With patented ATEN
technology – Video DynaSync™, users can enjoy better display resolutions
and faster switching between systems. What’s more, the EDID modes are
available for smooth power-up, high-quality display that eliminates monitor
compatibility issue.
For added convenience, users can choose to manage the computer from an
external console. The CL3884NW features a USB peripheral port on the unit’s
front panel, ports for the external KVM console (USB keyboard/mouse and
HDMI monitor) on the rear panel, and audio ports for connecting audio
speakers.
As a feature-rich LCD KVM Switch, the CL3884NW is aimed not just to
achieve but exceed the requirements for space utility optimization, superior
video quality, adaptive deployment, and operational versatility, and is
especially ideal for control rooms in any industry that seeks effective and
efficient use of space.
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CL3884NW User Manual
Features
Reliability and Operational Versatility
Multi-view console controls up to four video sources on one screen with
display modes including Quad View, Picture in Picture (PiP), Picture by
Picture (PbP), and Picture on Picture (PoP)
Quick Access Toolbar – intuitive user interface for editing
Supports an extra console via USB/HDMI connectors for up to two
console displays*
Display mode layout customization
Superior video quality – 1920 x 1080 @ 60Hz
Computer selection via pushbuttons, hotkeys, OSD, and RS-232
commands
Boundless Switching – simply moves the mouse cursor across windows to
switch to other video sources
Video DynaSync™ – an exclusive ATEN technology that eliminates boot-
up display problems and optimizes the resolution when switching among
different sources
Easily resizes and/or repositions any PiP or PbP to suit users’ viewing
needs
EDID Expert™ – selects optimum EDID settings for smooth power- up,
high-quality display and use of the best video resolution across different
screens
Cascade up to 2 levels – controls up to 16 computers (with up to 4 x 4
Multi-View mode)
Auto Scan mode – enables continuous monitoring of user-selected
computers
Broadcast mode – allows you to send commands from the console to all
computers to perform operations simultaneously
Additional hot-pluggable USB peripheral port on front panel
Note: *Both outputs can provide a combination of multi-view display
modes simultaneously. However, you can only have one of the two
outputs set to full-screen mode.
2
Chapter 1. Introduction
Space Utility Optimization
Exclusive LED illumination light – designed by ATEN to illuminate the
keyboard and touchpad to allow visibility in low-light conditions
Integrated KVM console with an 18.5” LED-backlit widescreen LCD
monitor in a dual rail housing with top and bottom clearance for smooth
operation in a 1U high system rack
Dual rail design allows LCD monitor and keyboard/touchpad modules to
operate independently
Console lock – enables the console drawer to remain securely locked away
in position when not in use
Installation Flexibility
Standard rack mount kit included
Optional rack mount kits available including easy installation options
No software required
Firmware upgradable
Supports hot-plugging
3
CL3884NW User Manual
Requirements
Refer to the table below to prepare the required devices, equipment, and cables
to set up a CL3884NW system.
CL3884NW
External
Console
(Optional)
Computers Each computer
Cables
Note:
1. Make sure the computers’ operating systems are supported. For information, see
Operating Systems, page 4.
2. The quality of the display is affected by the quality of the computer’s graphics card.
ATEN recommends using a high quality product.
1 x HDMI monitor and cable
1 x USB mouse
1 x USB keyboard
1 x Speaker
1
must be equipped with the following:
1 x HDMI port
1 x USB Type B port
1 x Speaker
1 x KVM cable (HDMI, 3.5mm Audio Jack, USB B 2.0)
1 x Power Cord
2
Cables
Substandard cables might damage the connected devices or degrade overall
performance. For optimum signal integrity and to simplify the layout, we
strongly recommend that you use the high quality custom cable sets described
below, which can be purchased from your dealer.
Function Length Typ e Part Number
KVM switch to computer 1.8 USB, HDMI 2L-7D02UH
Operating Systems
Supported operating systems include Windows, Mac, Linux, and Sun.
4
Components
6
5
5
7
16
18
15
14
11
9
8
4
3
12
1
13
13
Press the Exit/Light pushbutton for
two seconds to turn the LED light
ON or Off. (Default: On)
EXIT / LIGHT
17
10
2
CL3884NW Front View
Chapter 1. Introduction
5
CL3884NW User Manual
No. Component Description
1 Upper Handle
with Release Bar
2 LCD Module After sliding the KVM module out, flip up the cover to access
3 LED Illumination
Light Pushbutton
4 LED Illumination
Light
5 Keyboard
Module
Releases
6CPU Port
Selection
Pushbutton /
LEDs
7 Multi-View Mode
& Display Mode
Pushbuttons /
LEDs
8 Keyboard Standard 105-key keyboard
9 Touchpad Standard mouse touchpad
10 Lower Handle
with Release Bar
11 USB Peripheral
Port
12 Power LED Lights green to indicate that the unit is receiving power.
Pull to slide the LCD module out; push to slide it in. See
Opening / Closing the Console, page 21 for sliding the
console in and out.
the LCD monitor by pressing the Handle, see Upper Handle
with Release Bar, page 6.
Press the Exit/Light pushbutton for two seconds to turn the
LED light ON or Off. (Default: Off)
Illuminates the keyboard and touchpad to allow visibility in
low-light conditions.
These catches (one on each side) release the keyboard
module so you can slide it away.
Press the CPU Port Selection Pushbuttons to bring the KVM
focus to the computer attached to the corresponding port.
An orange ON LINE LED lights to indicate that the computer
attached to its corresponding port is up and running. A green
Selected LED lights to indicate that the computer attached to
the corresponding port is selected for KVM control.
In a cascade setup, press a CPU Port Selection Pushbutton
to switch the console display to the corresponding
TM
secondary KVMP
Press and hold CPU Port Selection Pushbuttons 1 and 2
simultaneously for 2 seconds to detect the console
keyboard and mouse again.
Press and hold KVM Port Selection Pushbuttons 3 and 4
simultaneously for 2 seconds to start Auto Scan Mode. See
Auto Scan Mode, page 65, for full details.
Press these pushbuttons to cycle through different display
modes, and multi-view modes for your CL3884NW and the
external console. See Display Modes, page 34, and Display
Mode, page 46 for details.
Pull to slide the keyboard module out. See Opening / Closing
the Console, page 21, for details on sliding the console in and
out.
USB peripherals (printers, scanners, drives etc.) plug into this
port.
Switch.
6
Chapter 1. Introduction
2
1 4
3 5 6
No. Component Description
13 Rack Mounting
Brackets
14 Lock LEDs The Num Lock, Caps Lock, Scroll Lock LEDs are located
15 Reset Button Located to the right of the Lock LEDs. Press this recessed
16 Firmware
Upgrade Switch
17 LCD On / Off
Button
18 LCD Control
Buttons
Rack mounting brackets are located at each corner of the unit.
See Standard Rack Mounting, page 11, for details.
here.
switch in with a small object to perform a system reset.
During normal operation and while performing a firmware
upgrade, this switch should be in the NORMAL position. If a
firmware upgrade operation does not complete successfully,
see Upgrade Failed, page 115 for details on how to recover
the situation.
Push this button to turn the LCD monitor on and off. The
button lights when the LCD monitor is off.
Note: The light indicates that only the monitor is off, not the
attached KVM switch.
The buttons to control the position and picture settings of the
LCD display are located here. See page 28, for details.
CL3884NW Rear View
No. Component Description
1 Grounding
Terminal
2 Power Socket This is a standard 3-prong AC power socket. The power cord
3 Power Switch This standard rocker switch powers the unit on and off.
4 RS-232 Serial
Port
The grounding wire used to ground the switch attaches here.
from an AC source plugs in here.
You can control the CL3884NW by sending serial commands
through the RS-232 Serial Port. See Chapter 7, RS-232
Operation for details.
7
CL3884NW User Manual
No. Component Description
5 External
Console Section
For flexibility and convenience, the CL3884NW supports an
independent, external console. The external console’s USB
keyboard and mouse, HDMI display, and speakers cables
plug in here.
6 KVM Port
Section
The provided KVM Cable Sets (USB, HDMI, and Audio) that
link the CL3884NW to your computers plug in here.
8
Hardware Setup
1. Important safety information regarding the placement of this
device is provided on page 117. Please review it before
proceeding.
2. Make sure that power to all the devices you will be connecting
up has been turned off. You must unplug the power cords of any
computers that have the Keyboard Power On function.
3. CL3884NW packing material has been inserted to protect the
CL3884NW during shipping. Slide the LCD module out (see
Opening / Closing the Console, page 21), until the packing
material is visible. Remove the packing material before
installing the unit, as shown in the diagram below.
Before you Begin
Chapter 2
9
CL3884NW User Manual
4. The LCD KVM switch is designed for rack mounting. If the
KVM switch is not rack mounted be sure to place it on a
completely flat and firm surface before pulling the device in or
out to prevent damage due to uneven force on the module.
5. To prevent damage to your installation from power surges or
static electricity. It is important that all connected devices are
properly grounded.
Place on Flat Surface
10
Chapter 2. Hardware Setup
Left & Right L-shaped Brackets
Standard Rack Mounting
A standard rack mounting kit is provided with your CL3884NW and can be
mounted in 1U of rack space. The kit enables the switch to be mounted in rack
with a depth of 58.0
following sections. Below is an image of the parts included with your package
that will be needed for rack installation.
–
80.0 cm. The installation procedures are described in the
Note: It takes two people to mount the console.
The standard rack mounting kit does not include screws or cage
nuts. If you need additional screws or cage nuts, contact your rack
dealer.
11
CL3884NW User Manual
To rack mount the CL3884NW, do the following:
1. Attach the left and right L-shaped brackets to the back of the rack,
installing four screws in the brackets to secure them in place.
2. While one person inserts the unit into place by sliding its left and right side
bars into the left and right L-shaped brackets (on the rack), have a second
person screw the front brackets to the rack.
3. After the front brackets are secured, tighten all the screws.
Allow at least 5.1 cm on each side for proper ventilation, and at least 12.7
cm at the back for the power cord and cable clearance.
12
Chapter 2. Hardware Setup
Front-L Brackets Mounting
To have a comfortable and safe posture, install the Front-L Brackets which
provide an extension at the front of the rack to help the unit slide further out
and thus allowing you to tilt the LCD screen more. Instructions to use this
option are shown below:
1. Attach the left and right Front-L brackets to the front of the rack, placing
screws in the tabs to secure them in place.
Note: Rack screws are not provided to mount the unit. We recommend that
you use M5 x P0.8 screws.
2. Attach the left and right L-shaped brackets to the back of the rack,
installing four screws in the tabs to secure them in place.
13
CL3884NW User Manual
The CL3800 LCD KVM shown
here is used as a schematic representation
of this step.
3. While one person inserts the unit into place by sliding its left and right side
bars into the left and right L-shaped brackets (on the rack), have a second
person screw the front brackets to the rack.
4. After the front brackets are secured, tighten all the screws.
Allow at least 5.1 cm on each side for proper ventilation, and at least 12.7
cm at the back for the power cord and cable clearance.
14
Chapter 2. Hardware Setup
Optional Rack Mount Kits
For convenience and flexibility, optional rack mount kits are available and are
listed in the table below:
Mounting Kit Description
Standard Long Rack Mount
Kit
Easy Installation Rack
Mount Kit
This kit is the long-railed version of your standard
mounting kit that lets you fit your device to racks with
greater depth.
This kit is designed to be easy to install and can be
installed by one person
Note: For more information, visit the product webpage and refer to the
Compatible Accessories.
For detailed installation steps, visit the product webpage and refer
to the Optional Rack Mount Kits Installation Guide.
Grounding
To prevent damage to your installation it is important that all devices are
properly grounded. Use a grounding wire to ground the CL3884NW by
connecting one end of the wire to the grounding terminal, and the other end of
the wire to a suitable grounded object.
15
CL3884NW User Manual
1
4
2
5
CL3884NW
(Rear)
3
Single Level Installation
In a single level installation, there are no additional switches cascaded from the
first unit. To set up a single level installation do the following:
1. Ground the CL3884NW by connecting one end of a grounding wire to the
grounding terminal and the other end to a suitable grounded object.
Note: 1. Make sure that power has been turned off to all the computers you
will be connecting.
2. Do not omit this step. Proper grounding helps to prevent damage
to the unit from power surges or static electricity.
2. Use the provided KVM cable sets* (as described in the Cables section on
page 4), to connect any available KVM port to the keyboard, video and
mouse ports of the computer you are installing. Refer to the KVM Cable
Installation Diagrams on the following page.
Note: Contact your KVM dealer for ordering information.
3. (Optional) Connect your USB keyboard, USB mouse, 2nd HDMI display,
and speakers into the External Console Section.
4. Plug the power cord into the CL3884NW power socket and into an AC
power source. Turn on the Power Switch of the CL3884NW.
5. Power on the computers.
Single Level Installation Diagram
Note: The numbers in the diagram correspond to the numbered steps above.
16
Cable Connection Diagrams
KVM Cable Installation Diagrams
Chapter 2. Hardware Setup
17
CL3884NW User Manual
Cascading
To control even more computers, up to 4 additional switches can be cascaded
from the first CL3884NW (see the Appendix for a list of compatible ATEN
switches). As many as 16 computers can be controlled from a single console in
a complete cascade installation. Tables showing the relation between the number
of computers and the number of switches needed to control them are provided
on page 123 in the Appendix.
Note: The CL3884NW can only be installed as the first switch in a two level
installation as its LCD, keyboard and mouse are used as the console and
all second level switches require an external console port to be
cascaded.
To set up a cascade installation, make sure that the power to all devices has
been turned off, and then do the following:
1. Ground the CL3884NW by connecting one end of a grounding wire to the
grounding terminal and the other end to a suitable grounded object.
Note: Do not omit this step. Proper grounding helps to prevent damage to
the unit from power surges or static electricity.
2. Connect the console ports of a secondary CM1164A / CM1284 to any
available KVM Port on the primary CL3884NW using the provided KVM
cables. To cascade another CM1164A / CM1284, repeat this step.
Note: 1. If the CM1164A is connected for cascade, make sure to use a DVI
to HDMI connector.
2. If the CM1284 is connected for cascade, make sure to connect the
Console HDMI Port 1 of the secondary CM1284 instead of its
Port 2 to the primary CL3884NW to be able to display multi-view
modes.
3. Connect the secondary CM1164A / CM1284 units with computers / video
sources. For detailed steps, see.
Note: Make sure the computers and devices that the CM1164A / CM1284
connects to are also properly grounded.
4. (Optional) Connect the primary CL3884NW with a USB keyboard, USB
mouse, and speakers.
18
Chapter 2. Hardware Setup
1
4
2
5
CL3884NW
(Rear)
3
(4X4 multi-view)
5
13
7
15
2
10
4
12
1
9
3
11
6
8
14
16
Primary Unit
CM1164A
CM1284
Secondary Units
CM1164A
CM1284
2
2 2
3 3 3
PC1PC2PC3PC4
5. The Power On sequence requires that all secondary units be powered on
first. After they are all on, the master unit must be powered on next. Only
after all the switches have been powered on in this sequence, can the
computers be powered on.
Note: Remember to turn on the Power Switch on the CL3884NW.
Two Level Installation Diagram
Connecting the CM1164A with Computers and Video Sources
19
CL3884NW User Manual
QD2QD3QD4QD5
Connecting the CM1284 with Computers and Video Sources
20
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