Aten CL3884NW Users guide

4-PortUSBHDMIMulti-ViewDualRail WideScreen LCD KVM Switch

CL3884NW

User Manual

www.aten.com

CL3884NW User Manual

EMC Information

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

The device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

Warning: Operation of this equipment in a residential environment could cause radio interference.

Achtung: Der Gebrauch dieses Geräts in Wohnumgebung kann Funkstörungen verursachen.

KCC Statement

RoHS

This product is RoHS compliant.

Manual Date: 2021-01-05

ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners. The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

CL3884NW User Manual

User Information

Online Registration

Be sure to register your product at our online support center:

International http://eservice.aten.com

Telephone Support

For telephone support, call this number:

International	886-2-8692-6959

China	86-400-810-0-810

Japan	81-3-5615-5811

Korea	82-2-467-6789

North America	1-888-999-ATEN ext 4988
	1-949-428-1111

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

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CL3884NW User Manual

Package Contents

The CL3884NW package consists of:

1 CL3884NW LCD KVM Switch with Standard Rack Mount Kit

2 KVM Cable Sets (USB, HDMI, Audio; 1.8m/6ft)

2 L Brackets

1 Power Cord

1 User Instructions*

Note: 1. Check to make sure that all the components are present and that nothing got damaged in shipping. If you encounter a problem, contact your dealer.

2.Read this manualthoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit, and/or any of the devices connected to it.

* Features may have been added to the CL3884NW since this manual was published. Please visit our website to download the most up-to-date version of the manual.

CL3884NW User Manual

Contents

EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

1. Introduction

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Reliability and Operational Versatility . . . . . . . . . . . . . . . . . . . . . . . . . .2

Space Utility Optimization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Installation Flexibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

CL3884NW Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

CL3884NW Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

2. Hardware Setup

Before you Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Standard Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Front-L Brackets Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Optional Rack Mount Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Single Level Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Cable Connection Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

KVM Cable Installation Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Cascading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Two Level Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Connecting the CM1164A with Computers and Video Sources . .19

Connecting the CM1284 with Computers and Video Sources. . . .20

3. Basic Operation

Opening / Closing the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Operating Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

CL3884NW User Manual

Hot Plugging KVM Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 LCD OSD Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 The LCD Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 LCD Adjustment Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Identifying the Source Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Port ID Numbering & Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Manual Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Hotkey Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 OSD Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Boundless Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Display Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Full Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Quad View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Picture in Picture - Dual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Picture in Picture - Triple . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Picture in Picture - Quad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Picture on Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Picture by Picture - Dual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Picture by Picture - Triple . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Picture by Picture - Quad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Preset Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Display Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

4. OSD Operation

OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

OSD Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Dedicated Invocation Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

The Quick Access Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

The Editor Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

The OSD Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Password Protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

OSD Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Manufacturing Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

5. Keyboard Port Operation

Hotkey Port Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Invoke Hotkey Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

CL3884NW User Manual

Dedicated Invocation Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Number Lock and Minus Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Control and F12 Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Select the Active Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Auto Scan Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Auto Scanning - Display Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Invoking Auto Scan:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Computer Keyboard / Mouse / USB Device Reset . . . . . . . . . . . . . . . . . .66

Hotkey Beeper Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Port OS Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Set Broadcast Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

6. Keyboard Emulation

Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

7. RS-232 Operation

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 RS-232 Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77 Verification Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77 Log In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78 Logout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 Open/Close RS-232 Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 Switch Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 PiP Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 Quad View Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83 Change Display Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Port Disable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 OSD Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86 Keyboard Language Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 Set Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Auto Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89 Port ID Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91 Formula:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91 Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Video DynaSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 Hardware Cursor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94 Activate Beeper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 Hotkey Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 OSD Hotkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97 Power on Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98 Fn Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

vii

CL3884NW User Manual

USB Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Restore Default Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

KVM Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Hotkey List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

8. The Firmware Upgrade Utility

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Backup / Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Powering Off and Restarting 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Restoring to Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Appendix

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

North America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Connection Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

CL3884NW to Compatible 4-Port Switches . . . . . . . . . . . . . . . . . . . 123

Supported KVM Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

OSD Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Fn Key Reference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

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CL3884NW User Manual

About this Manual

This user manual is provided to help you get the most from your CL3884NW system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

Chapter 1, Introduction, introduces you to the CL3884NW system. Its purpose, features and benefits are presented, and its front and back panel components are described.

Chapter 2, Hardware Setup, describes how to set up your installation. The necessary steps – from a basic single level hookup to a complete 17-switch two level operation are provided.

Chapter 3, Basic Operation, explains the fundamental concepts involved in operating the CL3884NW.

Chapter 4, OSD Operation, provides a complete description of the CL3884NW OSD (on-screen display), and how to work with it.

Chapter 5, Keyboard Port Operation, details all of the concepts and procedures involved in the hotkey operation of your CL3884NW installation.

Chapter 6, Keyboard Emulation, provides tables that list the PC to Mac and PC to Sun keyboard emulation mappings.

Chapter 7, RS-232 Operation, provides details on the functions and RS-232 commands that you can use to control the CL3884NW using a serial controller.

Chapter 8, The Firmware Upgrade Utility, explains how to use this utility to upgrade the CL3884NW firmware with the latest available versions.

An Appendix, provides specifications and other technical information regarding the CL3884NW.

CL3884NW User Manual

Conventions

This manual uses the following conventions:

Monospaced	Indicates text that you should key in.
[ ]	Indicates keys you should press. For example, [Enter] means to
	press the Enter key. If keys need to be chorded, they appear
	together in the same bracket with a plus sign between them:
	[Ctrl+Alt].

1.Numbered lists represent procedures with sequential steps.

♦Bullet lists provide information, but do not involve sequential steps.

→Indicates selecting the option (on a menu or dialog box, for example), that comes next. For example, Start → Run means to open the Start menu, and then select Run.

Indicates critical information.

Product Information

For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

International	http://www.aten.com

North America	http://www.aten-usa.com

Chapter 1

Introduction

Overview

The ATEN CL3884NW LCD KVM Switch offers a space-saving, streamlined approach to KVM switch technology by integrating a keyboard, 18.5" LEDbacklit LCD monitor, and a touchpad in a 1U rack-mountable slide housing. The dual rail design enables the LCD monitor, keyboard and touchpad to operate independently of each other. To maximize space utilization, the keyboard and touchpad modules can slide back to "hideaway" when not in use, while the LCD monitor rotates back, flush against the rack, to allow convenient monitoring of computer activity.

The CL3884NW offers dual console outputs that guarantees users real-time monitoring functionality.You can control both outputs to display the following display modes: Quad View, Picture in Picture (PiP), Picture by Picture (PbP), and Picture on Picture (PoP). The display modes have different layout options to allow youto customize which sources are being displayed. Inaddition, being able to cascade up to 2 levels, the CL3884NW can reach up to a maximum of 16 video sources that can be simultaneously displayed and controlled with independent keyboard and mouse.

Featuring Boundless Switching, the CL3884NW allows users to switch control to another computer by simply moving the mouse cursor across a screen border and onto the target computer display without limitations. With patented ATEN technology – Video DynaSync™, users can enjoy better display resolutions and faster switching between systems. What’s more, the EDID modes are available for smooth power-up, high-quality display that eliminates monitor compatibility issue.

For added convenience, users can choose to manage the computer from an external console. The CL3884NW features a USB peripheral port on the unit’s front panel, ports for the external KVM console (USB keyboard/mouse and HDMI monitor) on the rear panel, and audio ports for connecting audio speakers.

As a feature-rich LCD KVM Switch, the CL3884NW is aimed not just to achieve but exceed the requirements for space utility optimization, superior video quality, adaptive deployment, and operational versatility, and is especially ideal for control rooms in any industry that seeks effective and efficient use of space.

CL3884NW User Manual

Features

Reliability and Operational Versatility

Multi-view console controls up to four video sources on one screen with display modes including Quad View, Picture in Picture (PiP), Picture by Picture (PbP), and Picture on Picture (PoP)

Quick Access Toolbar – intuitive user interface for editing

Supports an extra console via USB/HDMI connectors for up to two console displays*

Display mode layout customization

Superior video quality – 1920 x 1080 @ 60Hz

Computer selection via pushbuttons, hotkeys, OSD, and RS-232 commands

Boundless Switching – simply moves the mouse cursor across windows to switch to other video sources

Video DynaSync™ – an exclusive ATEN technology that eliminates bootup display problems and optimizes the resolution when switching among different sources

Easily resizes and/or repositions any PiP or PbP to suit users’ viewing needs

EDID Expert™ – selects optimum EDID settings for smooth powerup, high-quality display and use of the best video resolution across different screens

Cascade up to 2 levels – controls up to 16 computers (with up to 4 x 4 Multi-View mode)

Auto Scan mode – enables continuous monitoring of user-selected computers

Broadcast mode – allows you to send commands from the console to all computers to perform operations simultaneously

Additional hot-pluggable USB peripheral port on front panel

Note: *Both outputs can provide a combination of multi-view display modes simultaneously. However, you can only have one of the two outputs set to full-screen mode.

Chapter 1. Introduction

Space Utility Optimization

Exclusive LED illumination light – designed by ATEN to illuminate the keyboard and touchpad to allow visibility in low-light conditions

Integrated KVM console with an 18.5” LED-backlit widescreen LCD monitor in a dual rail housing with top and bottom clearance for smooth operation in a 1U high system rack

Dual rail design allows LCD monitor and keyboard/touchpad modules to operate independently

Console lock – enables the console drawer to remain securely locked away in position when not in use

Installation Flexibility

Standard rack mount kit included

Optional rack mount kits available including easy installation options

No software required

Firmware upgradable

Supports hot-plugging

CL3884NW User Manual

Requirements

Refer to the table below to prepare the required devices, equipment, and cables to set up a CL3884NW system.

		CL3884NW

External		1 x HDMI monitor and cable
Console		1 x USB mouse
(Optional)		1 x USB mouse
	 1 x USB keyboard
		1 x Speaker

Computers	Each computer1 must be equipped with the following:
	 1 x HDMI port2
	 1 x USB Type B port
		1 x Speaker

Cables		1 x KVM cable (HDMI, 3.5mm Audio Jack, USB B 2.0)
	 1 x Power Cord

Note:

1.Make sure the computers’ operating systems are supported. For information, see

Operating Systems, page 4.

2.The quality of the display is affected by the quality of the computer’s graphics card. ATEN recommends using a high quality product.

Cables

Substandard cables might damage the connected devices or degrade overall performance. For optimum signal integrity and to simplify the layout, we strongly recommend that you use the high quality custom cable sets described below, which can be purchased from your dealer.

Function	Length	Type	Part Number

KVM switch to computer	1.8	USB, HDMI	2L-7D02UH

Operating Systems

Supported operating systems include Windows, Mac, Linux, and Sun.

Chapter 1. Introduction

Components

CL3884NW Front View

Press the Exit/Light pushbutton for two seconds to turn the LED light ON or Off. (Default: On)

EXIT/LIGHT

4 5

9 10

11 13

CL3884NW User Manual



No.	Component	Description

1	Upper Handle	Pull to slide the LCD module out; push to slide it in. See
	with Release Bar	Opening / Closing the Console, page 21 for sliding the
		console in and out.

2	LCD Module	After sliding the KVM module out, flip up the cover to access
		the LCD monitor by pressing the Handle, see Upper Handle
		with Release Bar, page 6.

3	LED Illumination	Press the Exit/Light pushbutton for two seconds to turn the
	Light Pushbutton	LED light ON or Off. (Default: Off)

4	LED Illumination	Illuminates the keyboard and touchpad to allow visibility in
	Light	low-light conditions.

5	Keyboard	These catches (one on each side) release the keyboard
	Module	module so you can slide it away.
	Releases

6	CPU Port	Press the CPU Port Selection Pushbuttons to bring the KVM
	Selection	focus to the computer attached to the corresponding port.
	Pushbutton /	An orange ON LINE LED lights to indicate that the computer
	LEDs	An orange ON LINE LED lights to indicate that the computer
	LEDs	attached to its corresponding port is up and running. A green
		Selected LED lights to indicate that the computer attached to
		the corresponding port is selected for KVM control.
		 In a cascade setup, press a CPU Port Selection Pushbutton
		to switch the console display to the corresponding
		secondary KVMPTM Switch.
		 Press and hold CPU Port Selection Pushbuttons 1 and 2
		simultaneously for 2 seconds to detect the console
		keyboard and mouse again.
		 Press and hold KVM Port Selection Pushbuttons 3 and 4
		simultaneously for 2 seconds to start Auto Scan Mode. See
		Auto Scan Mode, page 65, for full details.

7	Multi-View Mode	Press these pushbuttons to cycle through different display
	& Display Mode	modes, and multi-view modes for your CL3884NW and the
	Pushbuttons /	external console. See Display Modes, page 34, and Display
	LEDs	Mode, page 46 for details.

8	Keyboard	Standard 105-key keyboard

9	Touchpad	Standard mouse touchpad

10	Lower Handle	Pull to slide the keyboard module out. See Opening / Closing
	with Release Bar	the Console, page 21, for details on sliding the console in and
		out.

11	USB Peripheral	USB peripherals (printers, scanners, drives etc.) plug into this
	Port	port.

12	Power LED	Lights green to indicate that the unit is receiving power.

		Chapter 1. Introduction



No.	Component	Description

13	Rack Mounting	Rack mounting brackets are located at each corner of the unit.
	Brackets	See Standard Rack Mounting, page 11, for details.

14	Lock LEDs	The Num Lock, Caps Lock, Scroll Lock LEDs are located
		here.

15	Reset Button	Located to the right of the Lock LEDs. Press this recessed
		switch in with a small object to perform a system reset.

16	Firmware	During normal operation and while performing a firmware
	Upgrade Switch	upgrade, this switch should be in the NORMAL position. If a
		firmware upgrade operation does not complete successfully,
		see Upgrade Failed, page 115 for details on how to recover
		the situation.

17	LCD On / Off	Push this button to turn the LCD monitor on and off. The
	Button	button lights when the LCD monitor is off.
		Note: The light indicates that only the monitor is off, not the
		attached KVM switch.

18	LCD Control	The buttons to control the position and picture settings of the
	Buttons	LCD display are located here. See page 28, for details.

CL3884NW Rear View

2	3	5	6

No.	Component	Description

1	Grounding	The grounding wire used to ground the switch attaches here.
	Terminal

2	Power Socket	This is a standard 3-prong AC power socket. The power cord
		from an AC source plugs in here.

3	Power Switch	This standard rocker switch powers the unit on and off.

4	RS-232 Serial	You can control the CL3884NW by sending serial commands
	Port	through the RS-232 Serial Port. See Chapter 7, RS-232
		Operation for details.

CL3884NW User Manual



No.	Component	Description

5	External	For flexibility and convenience, the CL3884NW supports an
	Console Section	independent, external console. The external console’s USB
		keyboard and mouse, HDMI display, and speakers cables
		plug in here.

6	KVM Port	The provided KVM Cable Sets (USB, HDMI, and Audio) that
	Section	link the CL3884NW to your computers plug in here.

Chapter 2

Hardware Setup

Before you Begin

1.Important safety information regarding the placement of this device is provided on page 117. Please review it before proceeding.

2.Make sure that power to all the devices you will be connecting up has been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.

3.CL3884NW packing material has been inserted to protect the CL3884NW during shipping. Slide the LCD module out (see

Opening / Closing the Console, page 21), until the packing material is visible. Remove the packing material before installing the unit, as shown in the diagram below.

CL3884NW User Manual

4.The LCD KVM switch is designed for rack mounting. If the KVM switch is not rack mounted be sure to place it on a completely flat and firm surface before pulling the device in or out to prevent damage due to uneven force on the module.

5.To prevent damage to your installation from power surges or static electricity. It is important that all connected devices are properly grounded.

Place on Flat Surface

Chapter 2. Hardware Setup

Standard Rack Mounting

A standard rack mounting kit is provided with your CL3884NW and can be mounted in 1U of rack space. The kit enables the switch to be mounted in rack with a depth of 58.0–80.0 cm. The installation procedures are described in the following sections. Below is an image of the parts included with your package that will be needed for rack installation.

Left & Right L-shaped Brackets

Note:  It takes two people to mount the console.

The standard rack mounting kit does not include screws or cage nuts. If you need additional screws or cage nuts, contact your rack dealer.

CL3884NW User Manual

To rack mount the CL3884NW, do the following:

1.Attach the left and right L-shaped brackets to the back of the rack, installing four screws in the brackets to secure them in place.

2.While one person inserts the unit into place by sliding its left and right side bars into the left and right L-shaped brackets (on the rack), have a second person screw the front brackets to the rack.

3.After the front brackets are secured, tighten all the screws.

Allow at least 5.1 cm on each side for proper ventilation, and at least 12.7 cm at the back for the power cord and cable clearance.

Chapter 2. Hardware Setup

Front-L Brackets Mounting

To have a comfortable and safe posture, install the Front-L Brackets which provide an extension at the front of the rack to help the unit slide further out and thus allowing you to tilt the LCD screen more. Instructions to use this option are shown below:

1.Attach the left and right Front-L brackets to the front of the rack, placing screws in the tabs to secure them in place.

Note: Rack screws are not provided to mount the unit. We recommend that you use M5 x P0.8 screws.

2.Attach the left and right L-shaped brackets to the back of the rack, installing four screws in the tabs to secure them in place.

CL3884NW User Manual

3.While one person inserts the unit into place by sliding its left and right side bars into the left and right L-shaped brackets (on the rack), have a second person screw the front brackets to the rack.

The CL3800 LCD KVM shown here is used as a schematic representation of this step.

4.After the front brackets are secured, tighten all the screws.

Allow at least 5.1 cm on each side for proper ventilation, and at least 12.7 cm at the back for the power cord and cable clearance.

Chapter 2. Hardware Setup

Optional Rack Mount Kits

For convenience and flexibility, optional rack mount kits are available and are listed in the table below:

Mounting Kit	Description

Standard Long Rack Mount	This kit is the long-railed version of your standard
Kit	mounting kit that lets you fit your device to racks with
	greater depth.

Easy Installation Rack	This kit is designed to be easy to install and can be
Mount Kit	installed by one person

Note:  For more information, visit the product webpage and refer to the Compatible Accessories.

For detailed installation steps, visit the product webpage and refer to the Optional Rack Mount Kits Installation Guide.

Grounding

To prevent damage to your installation it is important that all devices are properly grounded. Use a grounding wire to ground the CL3884NW by connecting one end of the wire to the grounding terminal, and the other end of the wire to a suitable grounded object.

CL3884NW User Manual

Single Level Installation

In a single level installation, there are no additional switches cascaded from the first unit. To set up a single level installation do the following:

1.Ground the CL3884NW by connecting one end of a grounding wire to the grounding terminal and the other end to a suitable grounded object.

Note: 1. Make sure that power has been turned off to all the computers you will be connecting.

2.Do not omit this step. Proper grounding helps to prevent damage to the unit from power surges or static electricity.

2.Use the provided KVM cable sets* (as described in the Cables section on page 4), to connect any available KVM port to the keyboard, video and mouse ports of the computer you are installing. Refer to the KVM Cable Installation Diagrams on the following page.

Note: Contact your KVM dealer for ordering information.

3.(Optional) Connect your USB keyboard, USB mouse, 2nd HDMI display, and speakers into the External Console Section.

4.Plug the power cord into the CL3884NW power socket and into an AC power source. Turn on the Power Switch of the CL3884NW.

5.Power on the computers.

Single Level Installation Diagram

CL3884NW

(Rear)

5 2

Note: The numbers in the diagram correspond to the numbered steps above.

Chapter 2. Hardware Setup

Cable Connection Diagrams

KVM Cable Installation Diagrams

CL3884NW User Manual

Cascading

To control even more computers, up to 4 additional switches can be cascaded from the first CL3884NW (see the Appendix for a list of compatible ATEN switches). As many as 16 computers can be controlled from a single console in a completecascade installation. Tablesshowingtherelationbetween the number of computers and the number of switches needed to control them are provided on page 123 in the Appendix.

Note: The CL3884NW can only be installed as the first switch in a two level installation as its LCD, keyboard and mouse are used as the console and all second level switches require an external console port to be cascaded.

To set up a cascade installation, make sure that the power to all devices has been turned off, and then do the following:

1.Ground the CL3884NW by connecting one end of a grounding wire to the grounding terminal and the other end to a suitable grounded object.

Note: Do not omit this step. Proper grounding helps to prevent damage to the unit from power surges or static electricity.

2.Connect the console ports of a secondary CM1164A / CM1284 to any available KVM Port on the primary CL3884NW using the provided KVM cables. To cascade another CM1164A / CM1284, repeat this step.

Note: 1. If theCM1164A is connected for cascade, make sure to use a DVI to HDMI connector.

2.If the CM1284 is connected for cascade, make sure to connect the Console HDMI Port 1 of the secondary CM1284 instead of its Port 2 to the primary CL3884NW to be able to display multi-view modes.

3.Connect the secondary CM1164A / CM1284 units with computers / video sources. For detailed steps, see.

Note: Make sure the computers and devices that the CM1164A/ CM1284 connects to are also properly grounded.

4.(Optional) Connect the primary CL3884NW with a USB keyboard, USB mouse, and speakers.

Chapter 2. Hardware Setup

5.The Power On sequence requires that all secondary units be powered on first. After they are all on, the master unit must be powered on next. Only after all the switches have been powered on in this sequence, can the computers be powered on.

Note: Remember to turn on the Power Switch on the CL3884NW.

Two Level Installation Diagram

(4X4 multi-view)