Aten CL3884NW Users guide

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4 - P o r t U S B H D M I M u l t i - V i e w D u a l R a i l

WideScreen LCD KVM Switch

CL3884NW

User Manual

www.aten.com

CL3884NW User Manual

EMC Information

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. The device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

Warning: Operation of this equipment in a residential environment could cause radio interference.

Achtung: Der Gebrauch dieses Geräts in Wohnumgebung kann Funkstörungen verursachen.

KCC Statement

RoHS

This product is RoHS compliant.

ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners. The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

Manual Date: 2021-01-05

CL3884NW User Manual

User Information

Online Registration

Be sure to register your product at our online support center:

International http://eservice.aten.com

Telephone Support

For telephone support, call this number:

International 886-2-8692-6959

China 86-400-810-0-810

Japan 81-3-5615-5811

Korea 82-2-467-6789

North America 1-888-999-ATEN ext 4988

1- 949-428-1111

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

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CL3884NW User Manual

Package Contents

The CL3884NW package consists of:

 1 CL3884NW LCD KVM Switch with Standard Rack Mount Kit

 2 KVM Cable Sets (USB, HDMI, Audio; 1.8m/6ft)

 2 L Brackets

 1 Power Cord

 1 User Instructions*

Note: 1. Check to make sure that all the components are present and that

nothing got damaged in shipping. If you encounter a problem, contact your dealer.

2. Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit, and/or any of the devices connected to it.

* Features may have been added to the CL3884NW since this manual was

published. Please visit our website to download the most up-to-date version of the manual.

CL3884NW User Manual

EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

1. Introduction

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Reliability and Operational Versatility . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Space Utility Optimization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Installation Flexibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

CL3884NW Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

CL3884NW Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2. Hardware Setup

Before you Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Standard Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Front-L Brackets Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Optional Rack Mount Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Single Level Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Cable Connection Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

KVM Cable Installation Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Cascading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Two Level Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Connecting the CM1164A with Computers and Video Sources . . 19

Connecting the CM1284 with Computers and Video Sources. . . . 20

3. Basic Operation

Opening / Closing the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Operating Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

CL3884NW User Manual

Hot Plugging KVM Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

LCD OSD Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

The LCD Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

LCD Adjustment Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Identifying the Source Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Port ID Numbering & Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Manual Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Hotkey Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

OSD Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Boundless Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Display Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Full Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Quad View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Picture in Picture - Dual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Picture in Picture - Triple . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Picture in Picture - Quad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Picture on Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Picture by Picture - Dual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Picture by Picture - Triple . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Picture by Picture - Quad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Preset Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Display Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

4. OSD Operation

OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

OSD Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Dedicated Invocation Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

The Quick Access Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

The Editor Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

The OSD Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Password Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

OSD Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Manufacturing Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

5. Keyboard Port Operation

Hotkey Port Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Invoke Hotkey Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

CL3884NW User Manual

Dedicated Invocation Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Number Lock and Minus Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Control and F12 Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Select the Active Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Auto Scan Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Auto Scanning - Display Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Invoking Auto Scan:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Computer Keyboard / Mouse / USB Device Reset . . . . . . . . . . . . . . . . . . 66

Hotkey Beeper Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Port OS Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Set Broadcast Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

6. Keyboard Emulation

Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

7. RS-232 Operation

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

RS-232 Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Verification Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Logout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Open/Close RS-232 Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Switch Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

PiP Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Quad View Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Change Display Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Port Disable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

OSD Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Keyboard Language Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Set Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Auto Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Port ID Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Formula:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Video DynaSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Hardware Cursor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Activate Beeper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Hotkey Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

OSD Hotkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Power on Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Fn Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

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CL3884NW User Manual

USB Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Restore Default Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

KVM Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Hotkey List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

8. The Firmware Upgrade Utility

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Backup / Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Powering Off and Restarting 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Restoring to Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Appendix

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Connection Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

CL3884NW to Compatible 4-Port Switches . . . . . . . . . . . . . . . . . . . 123

Supported KVM Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

OSD Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Fn Key Reference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

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CL3884NW User Manual

About this Manual

This user manual is provided to help you get the most from your CL3884NW system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

Chapter 1, Introduction, introduces you to the CL3884NW system. Its purpose, features and benefits are presented, and its front and back panel components are described.

Chapter 2, Hardware Setup, describes how to set up your installation. The necessary steps – from a basic single level hookup to a complete 17-switch two level operation are provided.

Chapter 3, Basic Operation, explains the fundamental concepts involved in operating the CL3884NW.

Chapter 4, OSD Operation, provides a complete description of the CL3884NW OSD (on-screen display), and how to work with it.

Chapter 5, Keyboard Port Operation, details all of the concepts and procedures involved in the hotkey operation of your CL3884NW installation.

Chapter 6, Keyboard Emulation, provides tables that list the PC to Mac and PC to Sun keyboard emulation mappings.

Chapter 7, RS-232 Operation, provides details on the functions and RS-232 commands that you can use to control the CL3884NW using a serial controller.

Chapter 8, The Firmware Upgrade Utility, explains how to use this utility to upgrade the CL3884NW firmware with the latest available versions.

An Appendix, provides specifications and other technical information regarding the CL3884NW.

CL3884NW User Manual

Conventions

This manual uses the following conventions:

Monospaced Indicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means to

press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

1. Numbered lists represent procedures with sequential steps.

♦ Bullet lists provide information, but do not involve sequential steps.

→ Indicates selecting the option (on a menu or dialog box, for

example), that comes next. For example, Start open the Start menu, and then select Run.

Indicates critical information.

Product Information

→

Run means to

For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

International http://www.aten.com

North America http://www.aten-usa.com

Chapter 1

Introduction

Overview

The ATEN CL3884NW LCD KVM Switch offers a space-saving, streamlined approach to KVM switch technology by integrating a keyboard, 18.5" LEDbacklit LCD monitor, and a touchpad in a 1U rack-mountable slide housing. The dual rail design enables the LCD monitor, keyboard and touchpad to operate independently of each other. To maximize space utilization, the keyboard and touchpad modules can slide back to "hideaway" when not in use, while the LC D monitor ro tates back, flush against the rack, to allow convenient monitoring of computer activity.

The CL3884NW offers dual console outputs that guarantees users real-time monitoring functionality. You can control both outputs to display the following display modes: Quad View, Picture in Picture (PiP), Picture by Picture (PbP), and Picture on Picture (PoP). The display modes have different layout options to allow you to customize which sources are being displayed. In addition, being able to cascade up to 2 levels, the CL3884NW can reach up to a maximum of 16 video sources that can be simultaneously displayed and controlled with independent keyboard and mouse.

Featuring Boundless Switching, the CL3884NW allows users to switch control to another computer by simply moving the mouse cursor across a screen border and onto the target computer display without limitations. With patented ATEN technology – Video DynaSync™, users can enjoy better display resolutions and faster switching between systems. What’s more, the EDID modes are available for smooth power-up, high-quality display that eliminates monitor compatibility issue.

For added convenience, users can choose to manage the computer from an external console. The CL3884NW features a USB peripheral port on the unit’s front panel, ports for the external KVM console (USB keyboard/mouse and HDMI monitor) on the rear panel, and audio ports for connecting audio speakers.

As a feature-rich LCD KVM Switch, the CL3884NW is aimed not just to achieve but exceed the requirements for space utility optimization, superior video quality, adaptive deployment, and operational versatility, and is especially ideal for control rooms in any industry that seeks effective and efficient use of space.

CL3884NW User Manual

Features

Reliability and Operational Versatility

 Multi-view console controls up to four video sources on one screen with

display modes including Quad View, Picture in Picture (PiP), Picture by Picture (PbP), and Picture on Picture (PoP)

 Quick Access Toolbar – intuitive user interface for editing

 Supports an extra console via USB/HDMI connectors for up to two

console displays*

 Display mode layout customization

 Superior video quality – 1920 x 1080 @ 60Hz

 Computer selection via pushbuttons, hotkeys, OSD, and RS-232

commands

 Boundless Switching – simply moves the mouse cursor across windows to

switch to other video sources

 Video DynaSync™ – an exclusive ATEN technology that eliminates boot-

up display problems and optimizes the resolution when switching among different sources

 Easily resizes and/or repositions any PiP or PbP to suit users’ viewing

needs

 EDID Expert™ – selects optimum EDID settings for smooth power- up,

high-quality display and use of the best video resolution across different screens

 Cascade up to 2 levels – controls up to 16 computers (with up to 4 x 4

Multi-View mode)

 Auto Scan mode – enables continuous monitoring of user-selected

computers

 Broadcast mode – allows you to send commands from the console to all

computers to perform operations simultaneously

 Additional hot-pluggable USB peripheral port on front panel

Note: *Both outputs can provide a combination of multi-view display

modes simultaneously. However, you can only have one of the two outputs set to full-screen mode.

Chapter 1. Introduction

Space Utility Optimization

 Exclusive LED illumination light – designed by ATEN to illuminate the

keyboard and touchpad to allow visibility in low-light conditions

 Integrated KVM console with an 18.5” LED-backlit widescreen LCD

monitor in a dual rail housing with top and bottom clearance for smooth operation in a 1U high system rack

 Dual rail design allows LCD monitor and keyboard/touchpad modules to

operate independently

 Console lock – enables the console drawer to remain securely locked away

in position when not in use

Installation Flexibility

 Standard rack mount kit included  Optional rack mount kits available including easy installation options

 No software required

 Firmware upgradable

 Supports hot-plugging

CL3884NW User Manual

Requirements

Refer to the table below to prepare the required devices, equipment, and cables to set up a CL3884NW system.

CL3884NW

External Console (Optional)

Computers Each computer

Cables

Note:

1. Make sure the computers’ operating systems are supported. For information, see Operating Systems, page 4.

2. The quality of the display is affected by the quality of the computer’s graphics card. ATEN recommends using a high quality product.



1 x HDMI monitor and cable



1 x USB mouse



1 x USB keyboard



1 x Speaker

must be equipped with the following:



1 x HDMI port



1 x USB Type B port



1 x Speaker



1 x KVM cable (HDMI, 3.5mm Audio Jack, USB B 2.0)



1 x Power Cord

Cables

Substandard cables might damage the connected devices or degrade overall performance. For optimum signal integrity and to simplify the layout, we strongly recommend that you use the high quality custom cable sets described below, which can be purchased from your dealer.

Function Length Typ e Part Number

KVM switch to computer 1.8 USB, HDMI 2L-7D02UH

Operating Systems

Supported operating systems include Windows, Mac, Linux, and Sun.

Components

Press the Exit/Light pushbutton for two seconds to turn the LED light ON or Off. (Default: On)

EXIT / LIGHT

CL3884NW Front View

Chapter 1. Introduction

CL3884NW User Manual

No. Component Description

1 Upper Handle

with Release Bar

2 LCD Module After sliding the KVM module out, flip up the cover to access

3 LED Illumination

Light Pushbutton

4 LED Illumination

Light

5 Keyboard

Module Releases

6CPU Port

Selection Pushbutton / LEDs

7 Multi-View Mode

& Display Mode Pushbuttons / LEDs

8 Keyboard Standard 105-key keyboard

9 Touchpad Standard mouse touchpad

10 Lower Handle

with Release Bar

11 USB Peripheral

Port

12 Power LED Lights green to indicate that the unit is receiving power.

Pull to slide the LCD module out; push to slide it in. See Opening / Closing the Console, page 21 for sliding the console in and out.

the LCD monitor by pressing the Handle, see Upper Handle with Release Bar, page 6.

Press the Exit/Light pushbutton for two seconds to turn the LED light ON or Off. (Default: Off)

Illuminates the keyboard and touchpad to allow visibility in low-light conditions.

These catches (one on each side) release the keyboard module so you can slide it away.

Press the CPU Port Selection Pushbuttons to bring the KVM focus to the computer attached to the corresponding port.

An orange ON LINE LED lights to indicate that the computer attached to its corresponding port is up and running. A green Selected LED lights to indicate that the computer attached to the corresponding port is selected for KVM control.



In a cascade setup, press a CPU Port Selection Pushbutton

to switch the console display to the corresponding

secondary KVMP



Press and hold CPU Port Selection Pushbuttons 1 and 2

simultaneously for 2 seconds to detect the console

keyboard and mouse again.



Press and hold KVM Port Selection Pushbuttons 3 and 4

simultaneously for 2 seconds to start Auto Scan Mode. See

Auto Scan Mode, page 65, for full details.

Press these pushbuttons to cycle through different display modes, and multi-view modes for your CL3884NW and the external console. See Display Modes, page 34, and Display Mode, page 46 for details.

Pull to slide the keyboard module out. See Opening / Closing the Console, page 21, for details on sliding the console in and out.

USB peripherals (printers, scanners, drives etc.) plug into this port.

Switch.

Chapter 1. Introduction

1 4

3 5 6

No. Component Description

13 Rack Mounting

Brackets

14 Lock LEDs The Num Lock, Caps Lock, Scroll Lock LEDs are located

15 Reset Button Located to the right of the Lock LEDs. Press this recessed

16 Firmware

Upgrade Switch

17 LCD On / Off

Button

18 LCD Control

Buttons

Rack mounting brackets are located at each corner of the unit. See Standard Rack Mounting, page 11, for details.

here.

switch in with a small object to perform a system reset.

During normal operation and while performing a firmware upgrade, this switch should be in the NORMAL position. If a firmware upgrade operation does not complete successfully, see Upgrade Failed, page 115 for details on how to recover the situation.

Push this button to turn the LCD monitor on and off. The button lights when the LCD monitor is off.

Note: The light indicates that only the monitor is off, not the attached KVM switch.

The buttons to control the position and picture settings of the LCD display are located here. See page 28, for details.

CL3884NW Rear View

No. Component Description

1 Grounding

Terminal

2 Power Socket This is a standard 3-prong AC power socket. The power cord

3 Power Switch This standard rocker switch powers the unit on and off.

4 RS-232 Serial

Port

The grounding wire used to ground the switch attaches here.

from an AC source plugs in here.

You can control the CL3884NW by sending serial commands through the RS-232 Serial Port. See Chapter 7, RS-232 Operation for details.

CL3884NW User Manual

No. Component Description

5 External

Console Section

For flexibility and convenience, the CL3884NW supports an independent, external console. The external console’s USB keyboard and mouse, HDMI display, and speakers cables plug in here.

6 KVM Port

Section

The provided KVM Cable Sets (USB, HDMI, and Audio) that link the CL3884NW to your computers plug in here.

Hardware Setup

1. Important safety information regarding the placement of this device is provided on page 117. Please review it before proceeding.

2. Make sure that power to all the devices you will be connecting up has been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.

3. CL3884NW packing material has been inserted to protect the CL3884NW during shipping. Slide the LCD module out (see Opening / Closing the Console, page 21), until the packing material is visible. Remove the packing material before installing the unit, as shown in the diagram below.

Before you Begin

Chapter 2

CL3884NW User Manual

4. The LCD KVM switch is designed for rack mounting. If the KVM switch is not rack mounted be sure to place it on a completely flat and firm surface before pulling the device in or out to prevent damage due to uneven force on the module.

5. To prevent damage to your installation from power surges or static electricity. It is important that all connected devices are properly grounded.

Place on Flat Surface

Chapter 2. Hardware Setup

Left & Right L-shaped Brackets

Standard Rack Mounting

A standard rack mounting kit is provided with your CL3884NW and can be mounted in 1U of rack space. The kit enables the switch to be mounted in rack with a depth of 58.0 following sections. Below is an image of the parts included with your package that will be needed for rack installation.

–

80.0 cm. The installation procedures are described in the

Note:  It takes two people to mount the console.

 The standard rack mounting kit does not include screws or cage

nuts. If you need additional screws or cage nuts, contact your rack dealer.

CL3884NW User Manual

To rack mount the CL3884NW, do the following:

1. Attach the left and right L-shaped brackets to the back of the rack, installing four screws in the brackets to secure them in place.

2. While one person inserts the unit into place by sliding its left and right side bars into the left and right L-shaped brackets (on the rack), have a second person screw the front brackets to the rack.

3. After the front brackets are secured, tighten all the screws.

Allow at least 5.1 cm on each side for proper ventilation, and at least 12.7 cm at the back for the power cord and cable clearance.

Chapter 2. Hardware Setup

Front-L Brackets Mounting

To have a comfortable and safe posture, install the Front-L Brackets which provide an extension at the front of the rack to help the unit slide further out and thus allowing you to tilt the LCD screen more. Instructions to use this option are shown below:

1. Attach the left and right Front-L brackets to the front of the rack, placing

screws in the tabs to secure them in place.

Note: Rack screws are not provided to mount the unit. We recommend that

you use M5 x P0.8 screws.

2. Attach the left and right L-shaped brackets to the back of the rack,

installing four screws in the tabs to secure them in place.

CL3884NW User Manual

The CL3800 LCD KVM shown here is used as a schematic representation of this step.

3. While one person inserts the unit into place by sliding its left and right side bars into the left and right L-shaped brackets (on the rack), have a second person screw the front brackets to the rack.

4. After the front brackets are secured, tighten all the screws.

Allow at least 5.1 cm on each side for proper ventilation, and at least 12.7 cm at the back for the power cord and cable clearance.

Chapter 2. Hardware Setup

Optional Rack Mount Kits

For convenience and flexibility, optional rack mount kits are available and are listed in the table below:

Mounting Kit Description

Standard Long Rack Mount Kit

Easy Installation Rack Mount Kit

This kit is the long-railed version of your standard mounting kit that lets you fit your device to racks with greater depth.

This kit is designed to be easy to install and can be installed by one person

Note:  For more information, visit the product webpage and refer to the

Compatible Accessories.

 For detailed installation steps, visit the product webpage and refer

to the Optional Rack Mount Kits Installation Guide.

Grounding

To prevent damage to your installation it is important that all devices are properly grounded. Use a grounding wire to ground the CL3884NW by connecting one end of the wire to the grounding terminal, and the other end of the wire to a suitable grounded object.

CL3884NW User Manual

CL3884NW

(Rear)

Single Level Installation

In a single level installation, there are no additional switches cascaded from the first unit. To set up a single level installation do the following:

1. Ground the CL3884NW by connecting one end of a grounding wire to the grounding terminal and the other end to a suitable grounded object.

Note: 1. Make sure that power has been turned off to all the computers you

will be connecting.

2. Do not omit this step. Proper grounding helps to prevent damage to the unit from power surges or static electricity.

2. Use the provided KVM cable sets* (as described in the Cables section on page 4), to connect any available KVM port to the keyboard, video and mouse ports of the computer you are installing. Refer to the KVM Cable Installation Diagrams on the following page.

Note: Contact your KVM dealer for ordering information.

3. (Optional) Connect your USB keyboard, USB mouse, 2nd HDMI display, and speakers into the External Console Section.

4. Plug the power cord into the CL3884NW power socket and into an AC power source. Turn on the Power Switch of the CL3884NW.

5. Power on the computers.

Single Level Installation Diagram

Note: The numbers in the diagram correspond to the numbered steps above.

Cable Connection Diagrams

KVM Cable Installation Diagrams

Chapter 2. Hardware Setup

CL3884NW User Manual

Cascading

To control even more computers, up to 4 additional switches can be cascaded from the first CL3884NW (see the Appendix for a list of compatible ATEN switches). As many as 16 computers can be controlled from a single console in a complete cascade installation. Tables showing the relation between the number of computers and the number of switches needed to control them are provided on page 123 in the Appendix.

Note: The CL3884NW can only be installed as the first switch in a two level

installation as its LCD, keyboard and mouse are used as the console and all second level switches require an external console port to be cascaded.

To set up a cascade installation, make sure that the power to all devices has been turned off, and then do the following:

1. Ground the CL3884NW by connecting one end of a grounding wire to the grounding terminal and the other end to a suitable grounded object.

Note: Do not omit this step. Proper grounding helps to prevent damage to

the unit from power surges or static electricity.

2. Connect the console ports of a secondary CM1164A / CM1284 to any available KVM Port on the primary CL3884NW using the provided KVM cables. To cascade another CM1164A / CM1284, repeat this step.

Note: 1. If the CM1164A is connected for cascade, make sure to use a DVI

to HDMI connector.

2. If the CM1284 is connected for cascade, make sure to connect the Console HDMI Port 1 of the secondary CM1284 instead of its Port 2 to the primary CL3884NW to be able to display multi-view modes.

3. Connect the secondary CM1164A / CM1284 units with computers / video sources. For detailed steps, see.

Note: Make sure the computers and devices that the CM1164A / CM1284

connects to are also properly grounded.

4. (Optional) Connect the primary CL3884NW with a USB keyboard, USB mouse, and speakers.

Chapter 2. Hardware Setup

CL3884NW

(Rear)

(4X4 multi-view)

8 14 16

Primary Unit

CM1164A

CM1284

Secondary Units

CM1164A

CM1284

2 2

3 3 3

PC1PC2PC3PC4

5. The Power On sequence requires that all secondary units be powered on first. After they are all on, the master unit must be powered on next. Only after all the switches have been powered on in this sequence, can the computers be powered on.

Note: Remember to turn on the Power Switch on the CL3884NW.

Two Level Installation Diagram

Connecting the CM1164A with Computers and Video Sources

CL3884NW User Manual

QD2QD3QD4QD5

Connecting the CM1284 with Computers and Video Sources

Chapter 3

Upper Release BarUpper Release Bar

Basic Operation

Opening / Closing the Console

The CL3884NW’s console consists of two modules: an 18.5” LCD display module located under the top cover, and a keyboard / touch pad module below the LCD module. The modules can either slide together, or independently. This allows you to have the LCD display available for viewing while the keyboard / touch pad module is conveniently out of the way when not in use.

Note: As a safety precaution, to keep the console from accidentally sliding

out, the console is locked into the in position. Before you can pull the console module out, you must release it by pulling the Release Bar on the unit's front panel toward the center of the switch.

To slide the console module out, do the following:

1. Use the Upper Release Bar Handle to pull the Panel Module straight out.

CL3884NW User Manual

2. Pulling, slide the Panel Module all the way out until it automatically clicks in place.

3. Raise the LCD Module all the way back to expose the LCD screen.

Chapter 3. Basic Operation

Lower Release Bar

4. Use the Lower Release Bar Handle to pull the Keyboard Module straight

out until it clicks in place.

Lower Release Bar

5. To independently retract they keyboard into the rack, slide both Keyboard

Module Releases and push the Keyboard Module all the way in.

CL3884NW User Manual

6. Slide the keyboard in until its completely inserted into the rack.

7. To close the LCD screen, lower the LCD Module until it lies flat and slide it back in.

Operating Precautions

The maximum load bearing capacity of the keyboard module is 30kg. Failure to heed the information below can result in damage to the keyboard module.

Chapter 3. Basic Operation

Right!

Rest your hands and arms lightly on the keyboard module as you work.

Wrong!



DO NOT lean your body weight on the keyboard module.



DO NOT place heavy objects on the keyboard module.

CL3884NW User Manual

Powering Off and Restarting

If it becomes necessary to power off the CL3884NW, do the following before restarting it:

1. Shut down all the computers that are attached to the CL3884NW.

Note: Unplug the power cords of any computers that have the Keyboard

Power On function. Otherwise, the CL3884NW will still receive power from the computers.

2. Unplug the CL3884NW from its power source.

3. Wait 10 seconds, then plug the CL3884NW back in.

4. After the CL3884NW has started and ascertained its station ID, power on the computers.

Note: If you have shut down more than one station, power up the highest

station first and work your way down to the lowest one.

Hot Plugging

The CL3884NW supports hot plugging – components can be removed and added back into the installation by unplugging their cables from the ports without the need to shut the unit down. In order for hot plugging to work properly, the procedures described below must be followed:

Hot Plugging KVM Ports

In order for the OSD menus to correspond to KVM port changes, you must manually reconfigure the OSD to reflect the new port information. See page 57 for details.

Note: If the computer's operating system does not support hot plugging, this

function may not work properly.

Chapter 3. Basic Operation

LCD OSD Configuration

The LCD Buttons

The LCD OSD allows you to set up and configure the LCD display. Four buttons are used to perform the configuration, as described in the table, below:

Button Function

EXIT / LIGHT

LCD On / Off

Button



When you have not entered the LCD OSD Menu function, pressing this button invokes the Menu function, and brings up the Main Menu.



When you have entered the LCD OSD Menu function, and have reached a setting choice with the navigation buttons, pressing this button brings up its adjustment screen.

When navigating through the menus, this button moves you Right or Up. When making an adjustment, it increases the value.

When navigating through the menus, this button moves you Left or Down. When making an adjustment, it decreases the value.



When you have not entered the LCD OSD Menu function, pressing this button performs an auto adjustment. An auto adjustment automatically configures all the settings for the LCD panel to what the OSD considers their optimum values to be.



When you have entered the LCD OSD Menu function, pressing this button exits the current menu and returns you to the previous menu. Use it to leave an adjustment menu when you are satisfied with the adjustment you made.



When you are at the Main Menu, pressing this button exits the LCD OSD.

Push this button to turn the LCD monitor on and off. The button lights when the LCD monitor is off.

Note:The light only indicates that the monitor is off, not the attached KVM switch.

CL3884NW User Manual

LCD Adjustment Settings

An explanation of the LCD OSD adjustment settings is given in the table below:

Setting Explanation

Brightness Adjusts the background black level of the screen image.

Contrast Adjusts the foreground white level of the screen image.

Color Temperature Adjusts the color quality of the display. You can adjust the

Language Selects the language that the OSD displays its menus in.

OSD Duration Lets you set the amount of time the OSD displays on the

Reset Resets the adjustments on all menus and submenus to

Note: As an alternative to manually adjusting the LCD settings, you can have

the LCD auto-adjusted for optimum display by pressing the Exit button. See EXIT / LIGHT, page 27.

warmth value, color balance, etc. The Adjust Color selection has a further submenu that lets you fine tune the RGB values.

screen. If there is no input for the amount of time you choose, the OSD display turns off.

their factory default settings.

Note:The Language setting does not return to the factory default, but remains at the one that you have set it to.

Chapter 3. Basic Operation

This computer is connected to Port 1

This computer is named PC 1

Click to extend the window to full screen

Identifying the Source Device

You can identify the source connected to the CL3884NW from the channel information at the top-left corner in the screen:

Note: To hide this information, disable the Channel Info setting (Display >

Channel Info) from the OSD Menu.

CL3884NW User Manual

Port ID Numbering & Port Selection

Port ID Numbering

Port ID number: This number is assigned according to the port that the computer is connected to on the rear of the CL3884NW. For example, a computer connected to port 1 is assigned port ID 1.

Device name: By default, the computer connected to port 1 is named PC 1, the computer connected to port 2 is named PC 2, and so forth. To change the device name, go to System Settings > Port Configuration, see Port Configuration, page 57 for details.

Port Selection

You can directly access any computer on any level of the installation by specifying the Port ID that the computer is connected to.

 Using the CPU Selection Pushbuttons (see CPU Port Selection

Pushbutton / LEDs, page 6).

 Using the OSD (see OSD Operation, page 47).

 Using the Hotkey Port Selection method (see Keyboard Port Operation,

page 63).

 Using the RS-232 Commands (see RS-232 Operation, page 75).

If you connect a KVM switch (CM1164A / CM1284) to the CL3884NW, Port ID numbering and Port Selection follow the method used by the connected KVM switch. Consult your KVM switch’s user manual for details.

Note: In a cascade setup, a port ID number of “1-3” indicates that the video

source comes from the third port of the secondary CM1164A / CM1284 connected to port 1 of the primary CL3884NW.

Chapter 3. Basic Operation

Switching

The CL3884NW supports group switching and independent switching:

 Group switching: switches to the KVM (keyboard, video, mouse), audio,

and USB sources of one computer.

 Independent switching: switches to KVM (keyboard, video, mouse),

stereo audio, and USB sources independently, on different computers. This allows you to work on one computer (KVM), access the audio on another (stereo audio), and connect to peripheral devices on a third (USB).

Manual Port Switching

Use the CPU Port Selection Pushbuttons to switch KVM focus to any port on the installation. Please see CPU Port Selection Pushbutton / LEDs, page 6 for details.

Hotkey Switching

You can switch to a computer using hotkeys from the keyboard.

To switch to computer 1, do the following:

1. Press and hold down [Num Lock].

2. Press and release [-].

3. Release [Num Lock].

4. Press [1].

5. Press [Enter].

Repeat the steps using Port ID (1, 2, 3, 4) in step 4 to switch to the computer connected to that port. For more hotkeys, see Keyboard Port Operation, page 63.

CL3884NW User Manual

OSD Switching

You can switch to a computer by accessing the Quick Access Toolbar with the console mouse.

To switch computers with the OSD, do the following:

1. Move the cursor to the top of the OSD to display the Quick Access Bar.

2. From the Quick Access Toolbar, click



message “Press

to exit edit mode” appears.

to activate the editor mode. The

Chapter 3. Basic Operation

3. Click the port number at the top-left corner to open drop-down list, and

then select a computer: 1, 2, 3, or 4. The display is immediately switched to the selected computer.

4. When you finish configuring, click

to end the editor mode.

Boundless Switching

Boundless Switching allows the CL3884NW to switch computers by sliding the mouse cursor across the screen borders. The mouse cursor can be moved up, down, left, or right– off one screen and onto another to switch keyboard/ mouse control to the adjacent computer. The audio and USB hub focus is also switched to the new computer. The mouse cursor can also move across displays even when they are cascaded.

Before using the Boundless Switching, the users must turn off mouse acceleration in the operation system. The Boundless Switching can only work with either the touch pad or the USB mouse connected to the external console. The default setting is touch pad, you can toggle between the two to perform the boundless switching, see Hotkey Summary Table, page 68 for details.

CL3884NW User Manual

Display Modes

You can view multiple computers connected to the CL3884NW on the same screen, in different layout by setting the display mode. This section introduces you to different display modes, and ways of switching to them.

Full Screen

A full-screen view displays one computer in full extension.

Method Action Description

CPU Port Selection Pushbuttons

Mouse Wheel

Quick Access Toolbar

Press a CPU Port Selection

Pushbutton.

In any PiP mode, move the cursor to the window you wish to extend, and double-click the mouse wheel.

Note: This function is disabled by default. To use this function, enable the Advanced > Mouse Wheel Switching function from the OSD Menu.

Move the mouse to the top center of the OSD to display the Quick Access Toolbar, and then select from the Quick Access Toolbar.

Note: Hardware Cursor Mode must be enabled, see The OSD Menu, page 51.

N/A

Chapter 3. Basic Operation

Method Action Description

Hotkey Switch to a particular port to display

the computer in full screen. See Invoke Hotkey Mode, page 63 for hotkey instructions.

OSD Menu

In the OSD, click from the Quick Access Toolbar, go to Display >

Multiview Mode, and then select Single.

Note: You may need a password to

access the OSD Menu. For details, see Password Protection, page 51.

CL3884NW User Manual

Quad View

A quad view displays four computers on the monitor in equal sized windows.

Method Action Description

Multi-View Mode & Display Mode Pushbuttons / LEDs

Quick Access Toolbar

Hotkey Enter the illustrated hotkeys.

Press this pushbutton to display quad view mode.

Move the mouse to the top center of the OSD to display the Quick Access Toolbar, and then select from the Quick Access Toolbar.

Note: Hardware Cursor Mode must be enabled, see The OSD Menu, page 51.

See Invoke Hotkey Mode, page 63 for hotkey instructions.

OSD Menu

In the OSD, click from the Quick Access Toolbar, go to Display >

Multiview Mode, and then select Quad.

Note: You may need a password to

access the OSD Menu. For details, see Password Protection, page 51.

Chapter 3. Basic Operation

Picture in Picture - Dual

A dual PiP view shows 2 computers on the monitor with one as the main display, and the other overlapping the main display in an inset window.

Method Action Description

Multi-View Mode & Display Mode Pushbuttons / LEDs

Quick Access Toolbar

Hotkey Enter the illustrated hotkeys.

Press this pushbutton to display picture in picture dual mode.

Move the mouse to the top center of the OSD to display the Quick Access Toolbar, and then select from the Quick Access Toolbar.

Note: Hardware Cursor Mode must be enabled, see The OSD Menu, page 51.

See Invoke Hotkey Mode, page 63 for hotkey instructions.

OSD Menu

In the OSD, click from the Quick Access Toolbar, go to Display > Multiview Mode, and then select PiP2. Note: You may need a password to access the OSD Menu. For details, see Password Protection,

page 51.

CL3884NW User Manual

Picture in Picture - Triple

A triple PiP view has 3 computers on the monitor with one computer as the main display and the other two overlapping the main display in inset windows.

Method Action Description

Multi-View Mode & Display Mode Pushbuttons / LEDs

Quick Access Toolbar

Hotkey Enter the illustrated hotkeys.

Press this pushbutton to display picture in picture triple mode.

Move the mouse to the top center of the OSD to display the Quick Access Toolbar, and then select from the Quick Access Toolbar.

Note: Hardware Cursor Mode must be enabled, see The OSD Menu, page 51.

See Invoke Hotkey Mode, page 63 for hotkey instructions.

OSD Menu

In the OSD, click from the Quick Access Toolbar, go to Display > Multiview Mode, and then select PiP3. Note: You may need a password to

access the OSD Menu. For details, see Password Protection, page 51.

Chapter 3. Basic Operation

Picture in Picture - Quad

A quad PiP view has 4 computers on the monitor with one computer as the main display and the other three overlapping the main display in inset windows.

Method Action Description

Multi-View Mode & Display Mode Pushbuttons / LEDs

Quick Access Toolbar

Hotkey See Invoke Hotkey Mode, page 63

Press this pushbutton to display picture in picture quad mode.

Move the mouse to the top center of the OSD to display the Quick Access Toolbar, and then select from the Quick Access Toolbar.

Note: Hardware Cursor Mode must be enabled, see The OSD Menu, page 51.

for hotkey instructions.

OSD Menu

In the OSD, click from the Quick Access Toolbar, go to Display > Multiview Mode, and then select PiP4. Note: You may need a password to access the OSD Menu. For details, see Password Protection, page 51.

CL3884NW User Manual

Picture on Picture

A picture-on-picture (PoP) view shows 4 computers in separate windows on the monitor. In editor mode, you can use the console mouse to resize and re-position each window on the screen.

Method Action Description

Quick Access Toolbar

Hotkey Enter the illustrated hotkeys.

Move the mouse to the top center of the OSD to display the Quick Access Toolbar, and then select from the Quick Access Toolbar.

Note: Hardware Cursor Mode must be enabled, see The OSD Menu, page 51.

See Invoke Hotkey Mode, page 63 for hotkey instructions.

OSD Menu

In the OSD, click from the Quick Access Toolbar, go to Display > Multiview Mode,

and then select PoP. Note: You may need a

password to access the OSD Menu. For details, see Password Protection, page 51.

Chapter 3. Basic Operation

Picture by Picture - Dual

The picture-by-picture (dual) view displays 2 computers side by side on the monitor.

Method Action Description

Quick Access Toolbar

Hotkey Enter the illustrated hotkeys.

Move the mouse to the top center of the OSD to display the Quick Access Toolbar, and then select from the Quick Access Toolbar.

Note: Hardware Cursor Mode must be enabled, see The OSD Menu, page 51.

See Invoke Hotkey Mode, page 63 for hotkey instructions.

OSD Menu

In the OSD, click from the Quick Access Toolbar, go to Display > Multiview Mode, and then select PbP2.

Note: You may need a password to access the OSD Menu. For details, see Password Protection, page 51.

CL3884NW User Manual

Picture by Picture - Triple

The picture-by-picture (triple) view displays 3 computers side by side on the monitor.

Method Action Description

Quick Access Toolbar

Hotkey Enter the illustrated hotkeys.

Move the mouse to the top center of the OSD to display the Quick Access Toolbar, and then select from the Quick Access Toolbar.

Note: Hardware Cursor Mode must be enabled, see The OSD Menu, page 51.

See Invoke Hotkey Mode, page 63 for hotkey instructions.

OSD Menu

In the OSD, click from the Quick Access Toolbar, go to Display > Multiview Mode,

and then select PbP3. Note: You may need a

password to access the OSD Menu. For details, see Password Protection, page 51.

Chapter 3. Basic Operation

Picture by Picture - Quad

The picture-by-picture (quad) view displays 4 computers side by side on the monitor.

Method Action Description

Quick Access Toolbar

Hotkey Enter the illustrated hotkeys.

Move the mouse to the top center of the OSD to display the Quick Access Toolbar, and then select from the Quick Access Toolbar.

Note: Hardware Cursor Mode must be enabled, see The OSD Menu, page 51.

See Invoke Hotkey Mode, page 63 for hotkey instructions.

OSD Menu

In the OSD, click from the Quick Access Toolbar, go to Display > Multiview Mode,

and then select PbP4. Note: You may need a

password to access the OSD Menu. For details, see Password Protection, page 51.

CL3884NW User Manual

Preset Configuration

You can save up to 4 sets of configuration, including the display mode, source assignment, division sizes, division locations, and KVM/Audio/USB focus status to easily toggle between different display configurations.

To save a configuration, follow the steps below.

1. Configure the display settings as required.

2. Move the console mouse to the top of the screen. The Quick Access Toolbar appears.

3. Click and select a preset (Fn) to save the current configuration.

4. To apply a preset configuration, use any of the following methods.

Method Action Description

Quick Access Toolbar

Hotkey Enter the illustrated hotkeys.

Move mouse to top center of the OSD and then select from the Quick Access Toolbar.

Note: Hardware Cursor Mode must be enabled, see The OSD Menu, page 51.

See Invoke Hotkey Mode, page 63 for hotkey instructions.

Chapter 3. Basic Operation

Method Action Description

OSD Menu

In the OSD, click from the Quick Access Toolbar, go to Display >

Save to Fn, and then select your desired preset configuration (Fn1,

Fn2, Fn3, and Fn4). Note: You may need a password to

access the OSD Menu. For details, see Password Protection, page 51.

CL3884NW User Manual

Display Mode

There are three display modes for your CL3884NW LCD (local console), and the external console.

 Multi-view with Full-screen

 Full-screen with Multi-view

 Multi-view with Multi-view

Note: By default, the CL3884NWis set to display Multi-view on the LCD

(local console), and Full-screen on the external console.

To Change the display mode, use the following methods.

Method Action Description

Multi-View Mode & Display Mode Pushbuttons / LEDs

Hotkey Enter the illustrated hotkeys.

Press these pushbuttons to display different display mode from Multi-vew with Full-screen, Fullscreen with Multi-vew, or Multiview with Multi-view.

See Invoke Hotkey Mode, page 63 for hotkey instructions.

OSD Menu

In the OSD, click from the Quick Access Toolbar, go to

Display > Local Console or External Console, and then

select a display mode. Note: You may need a

password to access the OSD Menu. For details, see Password Protection, page 51.

Chapter 4

OSD Operation

OSD Overview

The on-screen display (OSD) is a mouse and keyboard enabled, menu driven method to handle computer control and switching operations. All procedures start from the OSD main screen.

The CL3884NW can be operated and configured via the following OSD components:

 Quick Access Toolbar: This toolbar provides quick access for changing

the display mode, saving display templates, and customizing division sizes. For details, see The Quick Access Toolbar, page 48.

 OSD Menu: This contains controls for all system settings. For details, see

The OSD Menu, page 51.

OSD Login

The OSD incorporates an one level password system. Before the OSD main screen displays, a login screen appears requiring a password.

If this is the first time you are using the OSD, or if the password function has not been set, use the default password to login. The OSD main screen will display under administrator mode. In this mode, you have administrator privileges, with access to all administrator and user functions, and can set up operations (including password authorization) as you like.

If the password function has been set, you must provide an appropriate administrator/user password in order to access the OSD.

Dedicated Invocation Key

A dedicated key is provided on the keyboard module to make it easy to invoke the OSD (as shown in the diagram below):

Note: Press once to invoke the feature; press again to exit.

CL3884NW User Manual

The Quick Access Toolbar

You can use the Quick Access Toolbar to conveniently switch display modes, customize window size and location via the editor mode, and apply and save display templates.

To display the Quick Access Toolbar, move the console mouse to the top of the scree. The Quick Access Toolbar provides the following controls:

 : Click an icon to apply the display mode.

 : Click this icon to enable the editor mode to allow you to assign source

to a particular channel and resize inset windows.

 : Click a Function icon to apply the selected display template.

 : Click this icon to save the current display configuration to a display

template.

 : Click this icon to open the OSD Menu. For details, see The OSD

Menu, page 51.

Note: To change the display position, go to Display > Toolbar Position in

the OSD Menu.

Chapter 4. OSD Operation

The Editor Mode

Use the editor mode to customize the source display. You can resize windows, change the display source, or relocate windows. To enable the editor mode, follow the steps below.

1. Make sure the following functions are enabled to allow console mouse to

operate. For details, see The OSD Menu, page 51.

 Hardware Cursor  Mouse Emulation

2. Move the console mouse to the top of the screen to display the Quick

Access Toolbar.

3. Click from the Quick Access Tool. A Press ““ to exit edit mode

message appears to indicate that the editor mode is enabled.

CL3884NW User Manual

4. Configure and adjust the display as required. You can do the following when the editor mode is enabled:

Function Action

Change the display mode

Apply a preset configuration Click an Fn icon from the Quick Access Toolbar. For

Swap locations of video

sources in quad mode

Resize windows Click on a window, move the cursor to a corner of

Relocate windows Click and hold on a window to drag it to a desired

Set windows to the front or

the back

Reset



Click a display mode from the Quick Access Toolbar.



Click to display the window in full screen.

more information, see Preset Configuration,

page 44.

Click the port number at the top left corner and

select a port.

the window, and drag the corner to resize the

window.

location on the screen.

When two windows overlap, you can configure

which one appears on top of the other. To bring a

window on top of the other, click the window, and

then click . Click to send the selected

window to the back.

Click to reset all the port location and size back

to default settings.

Note: When the editor mode is enabled, the OSD Menu will not be

accessible and the hotkeys functionality will be disabled.

5. When you finish configuring, click

to quit the editor mode.

Chapter 4. OSD Operation

The OSD Menu

The OSD Menu contains all the display settings and system settings for the CL3884NW. To access the OSD Menu, use any of the following methods:

 Tap [Scroll Lock] twice on the console keyboard

 Move the console mouse to the top center of the OSD to display the Quick

Access Toolbar, and then click .

Note: The hotkey to activate the OSD can be changed to the Ctrl key. See

see Menu Hotkey, page 54.

Password Protection

By default, the CL3884NW’s OSD Menu is protected by password and is locked if the OSD Menu has not been operated for 30 seconds. This i s to se c ure the advanced settings, the OSD Menu, from general operations using the Quick Access Toolbar, including:

 Change the display mode  Switch sources  Resize and relocate the windows in any multiview mode  Change the display order of the PoP mode  Save configurations  Apply preset configurations  Swap ports

 Re-assign channel position in any multiview mode

Note: 1. To disable password protection or to change the password, go to

Password > Password Protection in the OSD Menu.

2. To configure how long the CL3884NW logs out from the OSD Menu, go to General > Logout Timeout in the OSD Menu.

CL3884NW User Manual

OSD Main Screen

You can close the OSD Menu by pressing [Esc] or Spacebar.

 [Esc] returns to the previous page.

When you invoke the OSD, a screen similar to the one below appears:

OSD functions are used to configure and control the OSD. For example, you can rapidly switch to any port, scan selected ports, limit the list you wish to view, designate a port as a quick view port, create or edit a port name, or make OSD setting adjustments. The following settings are described below. Default settings are indicated in bold.

Chapter 4. OSD Operation

General

Setting Options Description

General Note: Default settings are indicated in bold.

OSD Language English / Chinese TW /

Chinese CN / Japanese, Korean / French / German / Italian / Russian

Pushbutton Lock Enable / Disable Locks or unlocks the CL3884NW’s

Logout Timeout Never / 10s / 30s / 60s

/ 5 mins / 10 mins

Active Beeper Enable / Disable

Toolbar Position Top / Bottom Sets the position of the Quick Access

Sets the language for the OSD Menu.

panel pushbuttons.

Sets how long the CL3884NW waits after the last input or RS-232 command before automatically logging out from the OSD Menu or closing an RS-232 session.

Enable this function for CL3884NW to sound a beep to indicate and confirm user configuration.

Toolbar.

CL3884NW User Manual

Setting Options Description

Keyboard Language Auto Detect / English Auto detects the language of the local

keyboard. For these options to be available, make sure to enable Keyboard Emulation in the OSD Menu.

Hardware Cursor Enable / Disable

Enable this function to allow the use of console mouse to customize division sizes, shift between divisions, and display the Quick Access Toolbar. The Channel Editor provides a way to change display modes and other settings with the mouse and an onscreen control panel.

HSM [Num][-] / [Ctrl][F12] Defines the hotkey combination for

enabling the Hotkey Setting Mode (HSM).

Menu Hotkey Scroll*2 / Ctrl*2 Sets the hotkey combination for

opening the OSD.

Broadcast Mode Disable / Enable Enable this function to seamlessly

perform operations simultaneously on all computers, such as software installation and upgrades, system-wide shutdown, and more.

Chapter 4. OSD Operation

Display

Setting Options Description

Display

Note: Default settings are indicated in bold.

Channel Info Enable / Disable Enable this setting to display port ID

Multiview Mode Single / Quad / PiP2 /

PiP3 / PiP4 / PoP / PbP1 / PbP2 / PbP3 / Fn1 / Fn2 / Fn3 / Fn4

Channel 1 Port 1 / Port 2 / Port 3 /

Port 4 Sets the source assignment for each

Channel 2 Port 1 / Port 2 / Port 3 /

Port 4

Channel 3 Port 1 / Port 2 / Port 3 /

Port 4

Channel 4 Port 1 / Port 2 / Port 3 /

Port 4

Save to Fn Fn1 / Fn2 / Fn3 / Fn4 Saves the view mode settings to the

numbers and device names.

Sets or changes the display mode for the CL3884NW. For details about each display mode, see Display Modes, page 34.

channel. For example, if you select Port 2 for Channel 1, port 2 source will be displayed on Channel 1, and port 1 source will be displayed at Channel 2.

selected Function mode.

CL3884NW User Manual

Setting Options Description

Local Console Multiview / Follow

Cursor / Port 1 / Port 2 / Port 3 / Port 4

External Console Multiview / Follow

Cursor / Port 1 / Port 2 / Port 3 / Port 4

Transparency Enable / Disable Enable this setting to make the inset

Sets the local console operation to work on Multiview, port 1, port 2, port 3, port 4, or follow cursor.

Sets the external console operation to work on Multiview, port 1, port 2, port 3, port 4, or follow cursor.

window(s) of a PiP display semitransparent.

Note: This setting only applies to the built-in PiP2, PiP3, and PiP4 modes.

A warning message appears if both of the Local Console and External Console are set to full screen operation.

Chapter 4. OSD Operation

Port Configuration

Setting Options Description

Port Configuration

Note: Default settings are indicated in bold.

Port 1 Name PC1 Type to name the computers

Port 2 Name PC2

Port 3 Name PC3

Port 4 Name PC4

Port 1 OS Win / Mac / SUN / SPC

Port 2 OS Win / Mac / SUN / SPC

Port 3 OS Win / Mac / SUN / SPC

Port 4 OS Win / Mac / SUN / SPC

connected to port 1 / port 2 / port 3 / port 4 on the CL3884NW. The CL3884NW only supports English characters of upper and lower cases, numbers, hyphens, and underscores.

Defines the operating system for each of the connected computers.

CL3884NW User Manual

Advanced

Setting Options Description

Advanced

Note: Default settings are indicated in bold.

Expansion Cascade Sets the CL3884NW’s deployment to

Auto Scan Disable / Enable Enable this function to have the

Auto Scan Duration 5s / 10s / 15s / 30s /

60s / 90s

cascade.

Note: Hardware Cursor Mode must be enabled, see The OSD Menu, page 51.

CL3884NW cycle from port to port at the defined Auto Scan Duration. This gives users an automated way of viewing all the computers connected to the ports.c

Double-click the mouse wheel to switch to the next port.

This setting is only available when Auto Scan is enabled. Sets the duration that a port has KVM focus before the focus switches to the next port.

Chapter 4. OSD Operation

Setting Options Description

Auto Scan Mode Cycle / Powered-on PCThis setting is only available when Auto

Scan is enabled.



Cycle: Sets the Auto Scan to cycle through all computers.



Powered on: Sets the Auto Scan to only scan powered on computers.

EDID Mode Display A / Display B /

Remix / FHD

Keyboard Emulation Enable / Disable Enable keyboard emulation to allow for

Mouse Wheel Switching

Power On Detection Enable / Disable Enable this function to have the

Enable / Disable Enable this function to allow the mouse



Display A (local console) / Display B (external console): This mode sends the EDID of the selected display (Display A or DisplayB) to all connected sources.

Note: When an error occurs and the video can not be displayed using the specified EDID mode, the CL3884NW will automatically default the EDID mode to ATEN Default.



Remix: This mode sends the optimum EDID to all connected displays.



FHD: This mode sends ATENpredefined EDID (1920 x 1080 @60Hz) to the connected sources.

error-free booting and hotkey functionality.

Note:



PC keyboard combinations emulate Sun/Mac keyboards.



Sun/Mac keyboards only work with their own computers.

wheel to switch to the next port when it is clicked twice.

Note: This function applies to 3-key USB wheel mice only.

CL3884NW switch to the next powered-on computer when a computer that has KVM focus is powered off.

CL3884NW User Manual

Setting Options Description

Window Frame Disable / 3 Secs / 5

Secs / 10 Secs / Always on

Enable this function to allow a window frame to indicate which computer that it currently has the focus.

Password

Setting Options Description

Password

Note: Default settings are indicated in bold.

Password Protection Enable / Disable Enable this function to password

Change Password Enable / Disable Enable this function to change the login

protect access to the OSD Menu. The default password is password.

password for the OSD Menu. This setting is only available when

Password Protection is enabled.

Note: The password is case-sensitive

and only supports English alphabets and/or numeric characters.

Chapter 4. OSD Operation

Maintenance

Setting Options Description

Maintenance

Note: Default settings are indicated in bold.

Firmware Upgrades Yes / Cancel Select Yes to perform a firmware

upgrade. For details about firmware upgrades, see The Firmware Upgrade Utility, page 107.

Save Configuration Profile 1 / Profile 2 /

Profile 3 / Profile 4

Load Configuration Profile 1 / Profile 2 /

Profile 3 / Profile 4

Reset to Default Yes / Cancel Select Yes to set the CL3884NW to

MFG No. Read-only information Displays the manufacturing code of the

EXT VER Read-only information Displays the version of the CL3884NW.

Select an option to back up the current OSD configuration.

Select an option load a previously backed up OSD configuration.

default.

CL3884NW.

CL3884NW User Manual

Manufacturing Number

The “MFG Number” (Manufacturing Number) is an internal serial number used by ATEN’s factory and technical support staff to identify products. This number does not affect products’ warranty. If your product requires after-sales services, you may provide the MFG Number to ATEN’s sales or technical support staff to identify the product and model number.

Chapter 5

Keyboard Port Operation

Hotkey Port Control

Hotkey port control allows you to provide KVM focus to a particular computer directly from the keyboard. The CL3884NW provides the following hotkey port control features:

 Selecting the Active Port  Auto Scan Mode Switching  Skip Mode Switching  Computer Keyboard / Mouse Reset

The following settings can also be controlled in Hotkey mode:

 Setting the Beeper  Setting the Port Operating System

Invoke Hotkey Mode

All hotkey operations begin by invoking the Hotkey mode. There are three methods to invoke the Hotkey mode: Dedicated Invocation Key – by pressing the dedicated invocation key on the keyboard module, and two Keystroke Sequences – by entering the correct keystroke sequence, though only one can be operational at any given time.

Note: Make sure that the Hotkey Command Mode function is enabled and that

you key in the appropriate Hotkey. See page 68 for details.

Dedicated Invocation Key

A dedicated key is provided on the keyboard module to make it easy to invoke the Hotkey Mode (as shown in the diagram below):

Note: Press once to invoke the feature; press again to exit.

CL3884NW User Manual

Number Lock and Minus Keys

1. Hold down the Num Lock key;

2. Press and release the minus key;

3. Release the Num Lock key:

[Num Lock] + [-]

Control and F12 Keys

1. Hold down the Ctrl key;

2. Press and release the F12 key;

3. Release the Ctrl key:

[Ctrl] + [F12]

When Hotkey mode is active:  The Caps Lock, and Scroll Lock LEDs flash in succession to indicate that

the HDM is in effect.

 Ordinary keyboard and mouse functions are suspended – only hotkey

compliant keystrokes (described in the sections that follow), can be input.

 To change the keys for invoking the HSM, see HSM, page 54.

Pressing [Esc] exits Hotkey mode.

Select the Active Port

Each KVM port is assigned a port ID (see Port ID Numbering, page 40). You can directly access any computer on the installation with a hotkey combination that specifies the port ID of the KVM port that a computer is connected to. To access a computer using hotkeys:

1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12] combination.

2. Key in the port ID. The port ID numbers display on the command line as you key them in. If

you make a mistake, use [Backspace] to erase the wrong number.

3. Press [Enter]. After you press [Enter], the KVM focus switches to the designated

computer and you automatically exit hotkey mode.

Note: In hotkey mode, KVM focus will not switch to a port if an invalid

switch or port number is entered. The hotkey command line will continue to display on the screen until you enter a valid switch and port number combination, or exit hotkey mode.

Chapter 5. Keyboard Port Operation

Auto Scan Mode

The Auto Scan feature automatically cycles the KVM focus through the computer ports at regular intervals. This allows you to monitor the computer activity without having to switch from port to port manually. Although the video focus switches from port to port, the keyboard, mouse, and USB focus do not switch. They stay with the port they were on when Auto Scanning started.

While Auto Scan Mode is in effect, ordinary keyboard and mouse functions are suspended – only Auto Scan Mode keystrokes and mouse clicks can be input. You must exit Auto Scan Mode in order to regain normal control of the console.

Auto Scanning - Display Modes

Auto scan can be invoked with Full Screen, PiP Dual, PiP Triple, PbP Dual, and PbP Triple modes. When you start auto scan with PiP Dual or PiP Triple one of the secondary windows (channels) is used to auto scan two or three computers.

Auto Scan mode does not work with the Quad View, PiP Quad, or PoP mode as these modes already display all computers on the screen. (see Display Modes, page 34).

Invoking Auto Scan:

To start Auto Scan, key in the following Hotkey combination:

1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]

combination.

2. Press [A]. After you press A, then [Enter], you automatically exit hotkey

mode, and enter Auto Scan mode.  While you are in Auto Scan mode, you can pause the scanning in order

to keep the focus on a particular computer either by pressing P or with a left click of the mouse. During the time that auto-scanning is paused, the command line displays: Auto Scan: Paused.

Pausing when you want to keep the focus on a particular computer is more convenient than exiting Auto Scan mode because when you resume scanning, you start from where you left off. If, on the other hand, you exited and restarted, scanning would start over from the very first computer on the installation.

CL3884NW User Manual

To resume Auto Scanning, press any key or left-click. Scanning continues from where it left off.

 While Auto Scan mode is in effect, ordinary keyboard and mouse

functions are suspended – only Auto Scan mode compliant keystrokes and mouse clicks can be input. You must exit Auto Scan mode in order to regain normal control of the console.

Note: Auto Scan duration could be adjusted via OSD menu.

3. To exit Auto Scan mode press [Esc] or [Spacebar]. Auto-scanning stops when you exit Auto Scan mode.

Computer Keyboard / Mouse / USB Device Reset

If the keyboard or mouse cease to function on the computer connected to the currently selected port, you can perform a keyboard / mouse reset on the computer. This function is essentially the same as unplugging and replugging the keyboard and mouse on the target computer. To perform a computer keyboard / mouse reset, key in the following hotkey combination:

1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12] combination.

2. Press [F5].

After you press [F5] you automatically exit Hotkey mode and regain keyboard and mouse control on the computer connected to the KVM port. If you fail to regain keyboard / mouse control on the computer after pressing [F5], perform a console keyboard and mouse reset. For more information see CPU Port Selection Pushbutton / LEDs, page 6.

Hotkey Beeper Control

The beeper (see Activate Beeper, page 53) can be hotkey toggled on and off. To toggle the beeper, key in the following hotkey combination:

1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12] combination.

2. Press [B].

After you press [B], the beeper toggles on or off. The command line displays Beeper On or Beeper Off for one second; then the message disappears and you automatically exit hotkey mode.

Chapter 5. Keyboard Port Operation

Port OS Control

A port’s operating system can be changed to match that of the computer attached to the port. To change a port’s operating system, key in the following hotkey combination:

1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]

combination.

2. Key in [Function], where [Function] refers to one of the function keys in

the following table:

Key Description

F1 Sets the Port OS to SPC

F2 Sets the Port OS to Mac

F3 Sets the Port OS to Sun

F10 Sets the Port OS to Windows

After pressing a function key you automatically exit Hotkey mode.

Set Broadcast Mode

Users can use hotkeys to set the Broadcast Mode for the selected KVM port with the connected computers.

1. Invoke Hotkey mode (see Invoke Hotkey Mode on page 63).

2. Press [F11]

3. Press [Enter].

After you press [F11], the broadcast mode toggles on or off. The command line displays Broadcase Mode On or Beeper Off for one second; then the message disappears and you automatically exit hotkey mode.

CL3884NW User Manual

Hotkey Summary Table

Hotkey Function

[Scroll] + [Scroll]

[Num Lock] + [-]

or [Ctrl] +

[F12]

[ScrollLock] [ScrollLock]

[A] [Enter] Invokes Auto Scan mode. The KVM focus cycles from port

[A] [n] [Enter] Start Auto Scan with which the KVM focus cycles from port

[Enter] Switch the focus of all the devices, including KVM, USB

[Port ID] [Enter] Switches access to the computer that corresponds to that

[Port ID] [Device] [Enter]

Activate OSD mode. Click [Esc] to close the OSD and go back to the normal PC

operation.

to port at 5-second intervals. Auto Scan duration could be adjusted via OSD menu.

When Auto Scan mode is in effect, [P] or left-click pauses auto-scanning. When auto-scanning is paused, pressing any key or another left-click resumes auto-scanning.

to port at the specified interval (n = 5, 10, 15, 30, 60, 90 seconds). The default interval is 5 seconds. See Auto Scan Mode, page 65 for more information.

hub, and audio to the next computer. (Port 1 to Port 2, Port 2 to Port 3, Port 3 to Port 4, and Port 4

to Port 1.)

Port ID (1, 2, 3, or 4).

Switch the focus of the KVM, USB, and/or audio (microphone and speakers) to the specified computer in a single station setup.

[Port ID] specifies the target computer:



When [Port ID] is omitted, the CL3884NW switches to the specified device on the next computer device.



[Port ID] = 1, 2, 3, or 4

[Device] specifies the focused device:



[Device] = K or omitted (KVM)



[Device] = U (USB hub)



[Device] = S (Microphone and speakers)

To switch two or all three devices to a computer at the same time, type the [Device] keys. For example, [Port ID] [K] [U] will switch the KVM and USB hub focus to the specified port.

Chapter 5. Keyboard Port Operation

Hotkey Function

[C] [n] [Enter] Change the display mode of your CL3884NW, and

[B] [Enter] Enable or disable the Beeper.

[L] [Enter] Unblock or block the front panel pushbuttons. For

[J] [Enter] Synchronous or asynchronous the Display B (external

[J] [n] [Enter] Sets the full-screen display to stay on a specified PC

[V] [n] [Enter] Configure the EDID (n) for the KVM Switch.

Display B (external console). [n] sets the display mode.



n = 1 (CL3884NW displays multi-view mode, and Display B displays full-screen mode.)



n = 2 (CL3884NW displays full-screen mode, and Display B displays multi-view mode.)



n = 3 (Both the CL3884NW and Display B displays mutli-view mode.)

details, see CPU Port Selection Pushbutton / LEDs, page 6, and Multi-View Mode & Display Mode Pushbuttons / LEDs, page 6.

console) to follow the mouse cursor focus on CL3884NW to switch video source.

port. [n] specifies the source of the displayed video.



n = 1 (PC port 1)



n = 2 (PC port 2)



n = 3 (PC port 3)



n = 4 (PC port 4)



n = 1 (Uses the EDID for CL3884NW.)



n = 2 (Uses the EDID for the Display B.) Display B is the external console.



n = 3 (Sets the EDID to Remix mode, with which the CL3884NW uses the optimum EDID.)



n = 4 (Sets the EDID to FHD which is 1920 x 1080 @60Hz.)

CL3884NW User Manual

Hotkey Function

[P] [n] [Enter] Switch to the specified (n) display mode. For more

[F] [n] [Enter] Apply the specified Fn preset configurations (n = 1, 2, 3,

[E] [Enter] Enable or disable Power On Detection with which the

[H] [Enter] Enable or disable the Hardware Cursor Mode.

[F1] [Enter] Enables SPC keyboard emulation.

[F2] [Enter] Enables Mac keyboard emulation.

[F3] [Enter] Enables Sun keyboard emulation.

[F10] [Enter] Enables Windows keyboard emulation. This is the

[N] [Enter] Enable or disable the keyboard emulation.

[W] [Enter] Enable or disable mouse port switching using the

[F4] [Enter] List the current settings of the CL3884NW. To use this

[F5] [Enter] Performs a keyboard / mouse reset on the target

information on display modes, See Display Modes, page 34.



n = 0 (PoP)



n = 1 (Quad view)



n = 2 (PiP dual view)



n = 3 (PiP triple view)



n = 4 (PiP quad view)



n = 5 (PbP dual view)



n = 6 (PbP triple view)



n = 7 (PbP quad view)

or 4). For more information on Fn preset configurations, see Preset Configuration, page 44.



n = 1 (Implements the Fn1 key configuration)



n = 2 (Implements the Fn2 key configuration)



n = 3 (Implements the Fn3 key configuration)



n = 4 (Implements the Fn4 key configuration)

CL3884NW switches to the next powered-on computer when a computer that has KVM focus is powered off.

default setting.

console mouse. When mouse port switching is enabled, use Port

Switching plus [wheel] [wheel] to switch to next PC.

function, open a text editor or word processor, and place the cursor in the page window before invoking the HSM and enter the hotkey.

computer.

Chapter 5. Keyboard Port Operation

Hotkey Function

[F6] [Enter] Sets the CL3884NW to auto detect the keyboard

[F6] [nn] [Enter] [n] sets the keyboard language:

[F11] [Enter] Enable or disable the broadcast mode.

[O] [Enter] Disable the window frame. This is the default setting.

[O] [n] [Enter] Enable the window frame, the [n] sets the duration for

[u][p][g][r][a][d][e] [Enter]

[T] [Enter] Sets both the touch pad and external console mouse to

[T] [L] [Enter]; [T] [R] [Enter]

language of the local keyboard. For these options to be available, make sure to enable Keyboard Emulation in the OSD Menu.



n = 33 (English)

the window frame.



n = 0, window frame lights and stays on



n = 1, window frame lights on for 3 seconds



n = 2, window frame lights on for 5 seconds



n = 3, window frame lights on for 10 seconds

Initiate a firmware upgrade.

operate on PC sources at the same time. This is the default settings.

Sets between touch pad or external console mouse to operate on PC sources, OSD, and boundless switching. The default setting is touch pad.



[T] [L] Sets the touch pad to operate on PC sources, OSD, and boundless switching.

[Esc] or [Spacebar]

Note: When touch pad is set, the mouse connected to

the external console is now in bypass mode. The mouse can only operate on PC sources, and cannot operate on OSD, and boundless switching.



[T] [R] Sets the console mouse to operate on PC sources, OSD, and boundless switching.

Note: When the external console mouse is set, the

touch pad is now in bypass mode. The touch pad can only operate on PC sources, and cannot operate on OSD, and boundless switching.

Exits hotkey mode or to quit the Setting Mode.

CL3884NW User Manual

This Page Intentionally Left Blank

Chapter 6

Keyboard Emulation

Mac Keyboard

The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below.

PC Keyboard Mac Keyboard

[Shift] Shift

[Ctrl] Ctrl

[Ctrl] [1]

[Ctrl] [2]

[Ctrl] [3]

[Ctrl] [4]

[Alt] Alt

[Print Screen] F13

[Scroll Lock] F14

[Enter] Return

[Backspace] Delete

[Insert] Help

[Ctrl]

F15

Note: When using key combinations, press and release the first key (Ctrl),

then press and release the activation key.

CL3884NW User Manual

Sun Keyboard

The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below.

PC Keyboard Sun Keyboard

[Ctrl] [T] Stop

[Ctrl] [F2] Again

[Ctrl] [F3] Props

[Ctrl] [F4] Undo

[Ctrl] [F5] Front

[Ctrl] [F6] Copy

[Ctrl] [F7] Open

[Ctrl] [F8] Paste

[Ctrl] [F9] Find

[Ctrl] [F10] Cut

[Ctrl] [1]

[Ctrl] [2]

[Ctrl] [3]

[Ctrl] [4]

[Ctrl] [H] Help

Compose



Note: When using key combinations, press and release the first key (Ctrl),

then press and release the activation key.

Chapter 7

RS-232 Operation

Overview

The CL3884NW supports system control via RS-232 serial commands sent through a PC or a high-end controller.

Setup

1. Connect your controller or PC to the CL3884NW.

Use an RJ-45 to DB-9 serial adapter (not provided) to connect the computer’s serial port to the RS-232 In port of the CL3884NW, as shown below:

Please see below for CL3884NW RJ-45 and RS-232 port pin define.

CL3884NW RJ-45 Port

Signal Pin

TxD 3

GND 5

RxD 6

2. Download controller software that supports RS-232 serial control and the

operating system of your controller PC.

3. Execute the software and configure the connection settings as follow:

CL3884NW User Manual

 Serial line to connect to: COM1  Speed (baud): 19200  Data bits: 8  Stop bits: 1  Parity: None  Flow Control: None

4. When the session is connected, you can send RS-232 commands to control the CL3884NW from the controller PC. For information on RS-232 commands, see RS-232 Commands, page 77.

Chapter 7. RS-232 Operation

RS-232 Commands

This section lists the RS-232 commands and provides information on command syntax.

Verification Messages

Refer to the following table for details on verification messages that appear in the command line after entering a command.

Verification Message Description

Command OK Command or parameter is correct.

Command incorrect Command or parameter is incorrect.

NOT Login Command sent without RS-232 login.

SETTING OK Some commands support the “save” parameter, so when you

input “save” the system will check all current input commands

and parameters, and a feedback message of “SETTING OK”

will return if all commands and parameters are correct.

Otherwise the system will return a “SETTING FAIL” message.

SETTING FAIL Some commands support the “save” parameter, so when you

input “save” the system will check all current input commands

and parameters, and a feedback message of “SETTING FAIL”

will return if a command or parameter is incorrect.

CL3884NW User Manual

Log In

The Login command allows you to log in to the CL3884NW and begin sending RS-232 commands. When you log in, the RS-232 link is “opened” and the CL3884NW will not respond to front panel pushbuttons, hotkeys, OSD, or remote control signals - until the RS-232 link is closed (see Open/Close RS-232 Link, page 80). For username/password information, see Security, page 91. Type your command in the following format:

Command + Control + Number + [Enter]

Command Description

Control Description

p Input password

Number Description

xxxxxx Stands for the 6 digit password, x= 0~9

For example, to login to the system with the password 123456, type the following:

Note: 1. Each command string can be separated with a space.

2. To avoid RS-232 command loss, it is recommended to enter every RS-232 command with a two-second gap.

Chapter 7. RS-232 Operation

Logout

The Logout command allows you to logout of the CL3884NW and close the RS-232 link. Type your command in the following format:

Command + [Enter]

Command Description

logout Logout Command

For example, to logout of the CL3884NW, type the following:

logout [Enter]

Note: To avoid RS-232 command loss, it is recommended to enter every RS-

232 command with a two-second gap.

CL3884NW User Manual

Open/Close RS-232 Link

The Open/Close RS-232 Link command allows you to open/close the link between the computer sending RS-232 commands and the CL3884NW. When the link is “open” the CL3884NW only accepts RS-232 commands and will not respond to front-panel pushbuttons, hotkeys, OSD, or remote control signals until the link is closed. The link opens when you log in and closes after 30seconds if no command is sent. To change the timeout settings, configure the Logout Timeout setting in the OSD Menu (see page 53). Type your command in the following format:

Command + [Enter]

Command Description

open Open RS-232 Link Command

close Close RS-232 Link Command

For example, to open the RS-232 Link between the computer and CL3884NW, type the following:

open [Enter]

For example, to close the RS-232 Link between the computer and CL3884NW, type the following:

close [Enter]

Note: To avoid RS-232 command loss, it is recommended to enter every RS-

232 command with a two-second gap.

Chapter 7. RS-232 Operation

Switch Port

The switch port command allows you to switch between computers connected to the CL3884NW’s ports. Type your command in the following format:

Command + Input Command + [Enter]

Command Description

sw Switch Port Command

Input Command Description

px Input port number,

x= 1~4 (Default: 1)

Example: p2

For example, to switch to port 2, type the following:

sw p2 [Enter]

Note: 1. Each command string can be separated with a space.

2. The Port Number command string can be skipped, and the default value will be used.

3. To avoid RS-232 command loss, it is recommended to enter every RS-232 command with a two-second gap.

CL3884NW User Manual

PiP Mode

The PiP Mode command allows you to change the Picture in Picture display mode settings. Type your command in the following format:

PiP Configuration Setting:

Command + Config1 + Config2 + Config3 + Config4 + Config5 + [Enter]

PiP Setting Execute:

Command + Execute + [Enter]

PiP Advance Setting:

Command + Control1 + Control2 + Config1 + Config2 + Execute + [Enter]

Command Description

pip2 Picture in Picture Dual Mode

pip3 Picture in Picture Triple Mode

pip4 Picture in Picture Quad Mode

Control Description

cxpy c: Output channel, x= 1~4

p: Input port, y= 1~4

Example: c2p4

For example, to Enable Channel Scan for Picture in Picture Triple Mode, type the following:

pip3 c2scanon [Enter]

Note: 1. Each command string can be separated with a space.

2. The Port Number command string can be skipped, and the default value will be used.

3. To avoid RS-232 command loss, it is recommended to enter every RS-232 command with a two-second gap.

Chapter 7. RS-232 Operation

Quad View Mode

The Quad View Mode command allows you to change the Quad View display mode settings. Type your command in the following format:

Command + Control1 + Control2 + Control3 + Control4 + [Enter]

Command + Control + [Enter]

Command Description

quad Quad View Mode Command

Control Description

cxpy c: Output channel, x= 1~4

p: Input port, y= 1~4

Example: c2p4

default Resets Quad View Mode back to the default setting Example:

For example, to set Quad View Mode you must configure the four channels, as follows:

quad c1p1 c2p2 c3p3 c4p4 [Enter]

c1p1~c4p4

For example, to set Quad View Mode to the default settings, type the following:

quad default [Enter]

Note: 1. Each command string can be separated with a space.

2. To avoid RS-232 command loss, it is recommended to enter every RS-232 command with a two-second gap.

CL3884NW User Manual

Change Display Mode

The Change Display Mode command allows you to change the Display mode being used. Type your command in the following format:

Command + Control + [Enter]

Command Description

display Change Display Mode Command

Control Description

full Enable console port to full screen display

quad Enable Quad display mode, console port focus remains the

pip2 Enable PiP Dual display, console port focus remains the

pip3 Enable PiP Triple display, console port focus remains the

pip4 Enable PiP Quad display, console port focus remains the

pop Enable PoP display, console port focus remains the same.

pbp1 Enable the dual picture-by-picture display, console port focus

pbp2 Enable the triple picture-by-picture display, console port

pbp3 Enable the quad picture-by-picture display, console port

same

same on channel 1, and channel 2 displays the video of the port next to the console port being displayed

same on channel 1, with channel 2 and channel 3 displaying the video of the ports next to the console port being displayed

same on channel 1, with channel 2, channel 3, and channel 4 displaying the video of the ports next to the console port being displayed

remains the same.

focus remains the same.

For example, to set the Quad display mode, type the following:

display quad [Enter]

Note: 1. Each command string can be separated with a space.

2. To avoid RS-232 command loss, it is recommended to enter every RS-232 command with a two-second gap.

Chapter 7. RS-232 Operation

Port Disable

The Port Disable command allows you to disable a ports display from being shown. Type your command in the following format:

Command + Control + Control + [Enter]

Command Description

chn Port Disable Command

Control Description

px Disable video out of port number, x= 1~4

Example: p3

on Disable channel display

off Enable channel display

For example, to set disable the video output of port 4, type the following:

chn p4 on [Enter]

For example, to set enable the video output of port 1, type the following:

chn p1 off [Enter]

Note: 1. Each command string can be separated with a space.

2. To avoid RS-232 command loss, it is recommended to enter every RS-232 command with a two-second gap.

CL3884NW User Manual

OSD Language

The OSD Language command allows you to change the OSD language setting. Type your command in the following format:

Command + Control + [Enter]

Command Description

lang OSD Language Command

Control Description

us Change OSD language to English.

ger Change OSD language to German.

fr Change OSD language to French.

jp Change OSD language to Japanese.

tc Change OSD language to Traditional Chinese.

sc Change OSD language to Simplified Chinese.

ru Change OSD language to Russian.

ita Change OSD language to Italian.

ko Change OSD language to Korean.

For example, to change the OSD Language to Traditional Chinese, type the following:

lang tc [Enter]

Note: 1. Each command string can be separated with a space.

2. To avoid RS-232 command loss, it is recommended to enter every RS-232 command with a two-second gap.

Chapter 7. RS-232 Operation

Keyboard Language Layout

The Keyboard Language Layout command allows you to change the keyboard language layout. Type your command in the following format:

Command + Control + [Enter]

Command Description

layout Keyboard Language Layout Command

Control Description

auto Change the keyboard language layout to auto detect the

en Change the keyboard language layout to English.

For example, to change the keyboard language layout to auto detect, type the following:

layout auto [Enter]

Note: 1. Each command string can be separated with a space.

language of the local keyboard.

2. To avoid RS-232 command loss, it is recommended to enter every RS-232 command with a two-second gap.

CL3884NW User Manual

Set Operating System

Th e Set Oper ating Syste m command a llows you to set the op era ting system for a port. Type your command in the following format:

Command + Control + Control1 + [Enter]

Command Description

os Set Operating System Command

Control Description

px p: Port number, x= 1~4

Example: p2

Control1 Description

auto Change operating system to Windows

mac Change operating system to Mac

sun Change operating system to Sun

spc Change operating system to SPC (Linux)

For example, to change port 3’s operating system to Mac, type the following:

os p3 mac [Enter]

For example, to change port 2’s operating system to Auto Detect, type the following:

os p2 auto [Enter]

Note: 1. Each command string can be separated with a space.

2. To avoid RS-232 command loss, it is recommended to enter every RS-232 command with a two-second gap.

Chapter 7. RS-232 Operation

Auto Scan

The Auto Scan command allows you to set and enable Auto scan mode. Type your command in the following format:

Command + Control + [Enter]

Command Description

scan Auto Scan Command

Control Description

all Auto scan all ports

pon Auto scan all ports with computers powered on

txx Sets the KVM focus duration when scanning, xx= 5, 10, 15,

For example, to auto scan all ports, type the following:

scan all [Enter]

60, 90 seconds

Example: t60

For example, to set the scan’s focus on each port for a duration of 15 seconds before continuing on, type the following:

scan t15 [Enter]

Note: 1. Each command string can be separated with a space.

2. To avoid RS-232 command loss, it is recommended to enter every RS-232 command with a two-second gap.

CL3884NW User Manual

Port ID Display

The Port ID Display command allows you to configure the port ID for each port. Type your command in the following format:

Command + Control + [Enter]

Command Description

portid Port ID Display Command

Control Description

pxyy Change the port ID number.

x= 1~4 (Current Port ID)

yy = A ~ Z, a ~ z, 0 ~ 9, dash, underscore, maximum 20 characters (New Port ID)

default Reset all port IDs to the factory default.

For example, to set all port ID’s to the factory default, type the following:

portid default [Enter]

For example, to change port 4’s ID number to Computer_A, type the following:

portid pComputer_A [Enter]

Note: 1. Each command string can be separated with a space.

2. To avoid RS-232 command loss, it is recommended to enter every RS-232 command with a two-second gap.

Aten CL3884NW Users guide

Specifications and Main Features

Frequently Asked Questions

User Manual

EMC Information

RoHS

User Information

Online Registration

Telephone Support

User Notice

Package Contents

Contents

About this Manual

Conventions

Product Information

Overview

Features

Reliability and Operational Versatility

Space Utility Optimization

Installation Flexibility

Requirements

Cables

Operating Systems

Components

CL3884NW Front View

CL3884NW Rear View

Before you Begin

Standard Rack Mounting

Front-L Brackets Mounting

Optional Rack Mount Kits

Grounding

Single Level Installation

Cable Connection Diagrams

KVM Cable Installation Diagrams

Cascading

Two Level Installation Diagram

Connecting the CM1164A with Computers and Video Sources

Connecting the CM1284 with Computers and Video Sources

Opening / Closing the Console

Operating Precautions

Powering Off and Restarting

Hot Plugging

Hot Plugging KVM Ports

LCD OSD Configuration

The LCD Buttons

LCD Adjustment Settings

Identifying the Source Device

Port ID Numbering & Port Selection

Port ID Numbering

Port Selection

Switching

Manual Port Switching

Hotkey Switching

OSD Switching

Boundless Switching

Display Modes

Full Screen

Quad View

Picture in Picture - Dual

Picture in Picture - Triple

Picture in Picture - Quad

Picture on Picture

Picture by Picture - Dual

Picture by Picture - Triple

Picture by Picture - Quad

Preset Configuration

Display Mode

OSD Overview

OSD Login

Dedicated Invocation Key

The Quick Access Toolbar

The Editor Mode

The OSD Menu

Password Protection

OSD Main Screen

General

Display

Port Configuration

Advanced

Password