FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.
Warning: Operation of this equipment in a residential environment could
cause radio interference.
KCC Statement
이 기기는 업무용 (A 급 ) 전자파 적합 기기로서 판매자 또는 사용자는
이 점을 주의하시기 바라며 , 가정 외의 지역에서 사용하는 것을 목적으
로 합니다 .
RoHS
This product is RoHS compliant.
ii
CL3800 / CL3700 / CL3100 User Manual
User Information
Online Registration
Be sure to register your product at our online support center:
Internationalhttp://eservice.aten.com
Telephone Support
For telephone support, call this number:
International886-2-8692-6959
China86-400-810-0-810
Japan81-3-5615-5811
Korea82-2-467-6789
North America1-888-999-ATEN ext 4988
United Kingdom44-8-4481-58923
iii
CL3800 / CL3700 / CL3100 User Manual
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
A typical LCD (Liquid Crystal Display) monitor has millions of pixels. A dead
pixel refers to a pixel with a defect in its ability to display the correct color
output. It most often looks like a tiny black or white spot on your screen,
although it can be any other color. Since even a tiny dust particle on one of the
pixels during the manufacturing process or a slight bump during shipping can
create a dead pixel, the ISO 13406-2 norm defines 4 classes of acceptable
screens with dead pixels--Class 1 is the best; Class 4 is the worst. Almost all
manufacturers use Class 2 to establish their warranties, which allows a certain
amount of dead pixels to exist before they will replace the screen. Since the
manufacturers consider these screens to be acceptable under ISO
specifications, we cannot be responsible for replacement or warranty of the
TFT LCD panel.
iv
CL3800 / CL3700 / CL3100 User Manual
Package Contents
CL3800
1 CL3800 USB HDMI DVI VGA Dual Rail LCD Console with Standard
Rack Mount Kit
1 USB HDMI KVM Cable Set
1 Firmware Upgrade Cable
1 Power Cord
1 User Instructions*
CL3700
1 CL3700 USB HDMI Single Rail LCD Console with Standard Rack Mount
Kit
1 USB HDMI KVM Cable Set
1 Firmware Upgrade Cable
1 Power Cord
1 User Instructions*
CL3100
1 CL3100 USB VGA Single Rail LCD Console with Standard Rack Mount
Kit
1 USB VGA KVM Cable Set
1 Firmware Upgrade Cable
1 Power Cord
1 User Instructions*
Optional Equipment
Depending on any optional equipment that you may have purchased, one of the
following items may be included in your package:
Easy-Installation Rack Mount Kit – Short (2X-041G)
Easy-Installation Rack Mount Kit – Long (2X-042G)
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.
Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the console or to any other
devices on the CL3800 / CL3700 / CL3100 installation.
* Changes may have been made to the manual since it was published. Please
visit our web site to download the most up-to-date version of the manual
This User Manual is provided to help you get the most from your CL3800 /
CL3700 / CL3100 system. It covers all aspects of installation, configuration
and operation. An overview of the information found in the manual is provided
below.
Overview
Chapter 1, Introduction, introduces you to the CL3800 / CL3700 /
CL3100. Its purpose, features and benefits are presented, and its components
are described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up your installation, and explains some basic operation procedures.
Chapter 3, Operation, describes the fundamental concepts involved in
operating the CL3800 / CL3700 / CL3100.
Chapter 4, Firmware Upgrade, explains how to upgrade the CL3800 /
CL3700 / CL3100’s firmware with the latest available versions.
An Appendix, provides specifications and other technical information
regarding the CL3800 / CL3700 / CL3100.
ix
CL3800 / CL3700 / CL3100 User Manual
Conventions
This manual uses the following conventions:
MonospacedIndicates text that you should key in.
[ ]Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1.Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential
steps.
→Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
to open the Start menu, and then select Run.
Indicates critical information.
→ Run means
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
Internationalhttp://www.aten.com
North Americahttp://www.aten-usa.com
x
Chapter 1
Introduction
Overview
The CL3800 / CL3700 / CL3100 is a Short Depth WideScreen LCD Console
Series targeting limited space and mobile live streaming applications. The
short depth design fits all 19" equipment cabinets, and is especially suitable for
shallow racks. In addition to saving valuable space on the rack, the CL3800/
CL3700/CL3100 also provides a space-saving solution for special
environments, such as outside broadcast vans (OB vans) and compact control
rooms.
The CL3800 USB HDMI DVI VGA LCD Console is a dual rail LCD KVM
console featuring an 18.5" LED-backlit widescreen LCD monitor with an
integrated keyboard and touchpad. The CL3800 supports three types of video
input – HDMI, DVI, and VGA – and provides the ultimate in installation
flexibility by allowing users to connect the console and the computer via any
of the three types of video source.
To maximize space utilization, the dual rail design enables CL3800’s LCD
monitor, keyboard and touchpad to operate independently of each other. The
LCD console’s keyboard and touchpad modules can slide back to hideaway
when not in use, while the thin profile LCD monitor rotates back, flush against
the rack, to allow the convenient monitoring of computer activity.
While the CL3800 supports multiple video interfaces, the CL3700 and CL3100
are dedicated front end sliding consoles respectively for compatible HDMI
KVM switches and VGA KVM switches. Both of the CL3700 and CL3100 are
single rail design with an 18.5” LED-backlit widescreen LCD monitor, an
integrated keyboard and touchpad.
For added convenience, users can choose to manage the computer from an
external console. Ports for a second external KVM console (USB keyboard/
mouse) with either an HDMI (CL3800 and CL3700), DVI (CL3800 only), or
VGA (CL3800 and CL3100) monitor, are provided on the rear panel. The
CL3800 and CL3100 include two mini stereo ports for connecting audio
speakers, one in the CPU section, and the other in the external Console section
on the rear panel. The CL3800/CL3700/CL3100 also features a port for an
external USB mouse on the unit’s front panel for use with the built-in
keyboard. See Rear Panel External Console Ports, page 2 to view a table of
available ports for each model.
1
CL3800 / CL3700 / CL3100 User Manual
The LCD monitors of the CL3800NW and CL3700NW support resolutions up
to 1920 x 1080, while the LCD monitors of the CL3800NX, CL3700NX, and
CL3100NX support resolutions up to 1366 x 768. See Specifications, page 47,
for details.
Server rooms already installed with compatible KVM switches will have the
advantage of easy LCD access, an additional KVM console, and a built-in
space saving sliding module, without having to purchase a new KVM switch.
The CL3800 / CL3700 / CL3100’s firmware is upgradable, so you can stay
current with the latest updates by downloading them from the ATEN website.
Setup is fast and easy. Simply use the custom cable included with your device
to connect the CL3800 / CL3700 / CL3100 to the console ports of your KVM
switch and you are ready to go!
Rear Panel External Console Ports
Model
CL3800YesYesYesYesYes
CL3700YesNoYesNoNo
CL3100YesYesNoYesNo
Keyboard/
Mouse
Audio
(Speakers)
HDMI VGADVI
2
Chapter 1. Introduction
Features
Exclusive LED illumination light – designed by ATEN to illuminate the
keyboard and touchpad to allow visibility in low-light conditions
Short-depth design allows you to work with your rack-mounting
equipment in narrow spaces
Integrated LCD KVM console with 18.5'' LED-backlit widescreen LCD
monitor in a dual rail housing with top and bottom clearance for smooth
operation in a 1U high system rack (CL3800 only)
Dual rail design allows LCD monitor and keyboard/touchpad modules to
operate independently (CL3800 only)
Integrated LCD KVM console with 18.5'' LED-backlit widescreen LCD
monitor in a single rail housing with top and bottom clearance for smooth
operation in a 1U high system rack (CL3700 and CL3100)
Supports three types of video input – HDMI, DVI, and VGA*; supports an
external console with USB / HDMI / VGA / DVI connectors* (CL3800
only)
Supports HDMI video input; supports an external console with USB /
HDMI connectors (CL3700 only)
Supports VGA video input; supports an external console with USB / VGA
connectors (CL3100 only)
LCD monitor supports Full HD resolution of 1920 x 1080 @ 60 Hz
(CL3800NW and CL3700NW only); LCD monitor supports resolution of
1366 x 768 @ 60 Hz (CL3800NX, CL3700NX, CL3100NX)
External console supports input video resolutions up to 1920 x 1200 @ 60
Hz
Audio support for connecting speakers (CL3800 and CL3100 only)
Console lock – enables the console drawer to remain securely locked away
in position when not in use
Additional hot-pluggable USB mouse port on front panel (also functions
as a USB peripheral port)
Console selection via hotkey
Standard 105-key keyboard
Keyboard Language support: English (US), English (UK), French,
German, German (Swiss), Greek, Hungarian, Italian, Japanese, Korean,
Russian, Spanish, Swedish, Turkish, and Traditional Chinese
Standard rack mount kit included
Optional Easy Installation Rack Mounting Kit available**
No software required
Firmware upgradable
Supports hot-plugging
3
CL3800 / CL3700 / CL3100 User Manual
Note: 1. Only one video signal (HDMI, DVI-D, or VGA) can be displayed at
time.
2. Easy Installation Rack Mounting Kit is sold separately. Contact your
ATEN dealer for product information.
4
Chapter 1. Introduction
Requirements
LCD Console
The CL3800 supports most ATEN HDMI, DVI, and VGA KVM switches;
the CL3700 supports most ATEN HDMI KVM switches; the CL3100
supports most ATEN VGA KVM switches.
For CL3800NW and CL3700NW models, the integrated LCD monitor's
maximum resolution is 1920 x 1080 @ 60 Hz; for CL3800NX,
CL3700NX, and CL3100NX models, the integrated LCD monitor's
maximum resolution is 1366 x 768 @ 60 Hz. Make sure that none of the
resolution settings of the connected computers exceed the LCD monitor's
maximum resolution.
External Console
An HDMI, DVI, or VGA monitor capable of displaying the highest
resolution provided by any computer in the installation (CL3800).
An HDMI monitor capable of displaying the highest resolution provided
by any computer in the installation (CL3700).
A VGA monitor capable of displaying the highest resolution provided by
any computer in the installation (CL3100).
USB keyboard and mouse
Cables
For optimum signal integrity and to simplify the layout, we strongly
recommend that you use high quality custom cable sets available in varying
lengths, described in the table below, which can be purchased from your dealer.
CL3800
Length (m)Typ ePart Number
1.80USB, DVI2L-7D02U
USB, HDMI2L-7D02UH
USB, HDMI to DVI2L-7D02DH
3.00USB, DVI2L-7D03U
5.00USB, DVI2L-7D05U
5
CL3800 / CL3700 / CL3100 User Manual
Length (m)Typ ePart Number
1.80USB, HDMI2L-7D02UH
Length (m)Typ ePart Number
1.20USB, VGA2L-5201U, 2L-5301U
1.802L-5202U, 2L-5302U
3.002L-5203U, 2L-5303U
5.002L-5205U,2L-5305U
CL3700
CL3100
6
Chapter 1. Introduction
Operating Systems
Supported operating systems include Windows, Mac, Linux, and Sun.
7
CL3800 / CL3700 / CL3100 User Manual
EXIT/ LIGHT
1
2
3
4
5
8
9
6
7
13
14
10
11
16
15
12
8
10
Press the Exit/Light pushbutton for
two seconds to turn the LED light
ON or Off. (Default: On)
Components
CL3800 Front View
8
Chapter 1. Introduction
No.ComponentDescription
1Upper HandlePull to slide the LCD module out; push to slide it in.
2LCD ModuleAfter sliding the LCD module out, flip up the cover to access
3LCD ControlsThe buttons to control the position and picture settings of the
4LCD On / Off
Button
5Firmware
Upgrade Switch
6Firmware
Upgrade Port
7Reset SwitchLocated to the right of the Lock LEDs. Press this recessed
8Keyboard Module
Releases
9Lock LEDsThe Num Lock, Caps Lock, Scroll Lock LEDs are located
10 Rack Mounting
Tabs
11 Power LEDLights (green) to indicate that the unit is receiving power.
12 USB PortThe USB port is available to connect a USB peripheral
13 TouchpadStandard mouse touchpad
14 Bottom HandlePull to slide the keyboard module out. See Opening / Closing
15 Keyboard Module Standard 105-key keyboard.
16 LED Illumination
Light
See Opening / Closing the Console, page 23, for details on
sliding the console in and out
the LCD display.
LCD display are located here. See page 29, for details.
Push this button to turn the LCD monitor on and off. The
button lights when the LCD monitor is off.
Note: The light indicates that only the monitor is off, not the
attached KVM switch.
During normal operation and while performing a firmware
upgrade, this switch should be in the NORMAL position. If a
firmware upgrade operation does not complete successfully,
this switch is used to perform a firmware upgrade recovery.
See Firmware Upgrade Recovery, page 41, for details.
The firmware upgrade cable that transfers the firmware
upgrade data from the administrator’s computer plugs into
this 3.5 mm audio jack.
switch in with a thin object to perform a system reset.
These catches (one on each side) release the keyboard
module so you can slide it away.
here.
Rack mounting tabs are located at each corner of the unit.
See The LCD KVM switch is designed for rack mounting. If
the KVM switch is not rack mounted be sure to place it on a
completely flat and firm surface before pulling the device in
or out to prevent damage due to uneven force on the
module., page 16, for details.
device (flash drive, CD-ROM drive, etc.) to the console, or a
USB mouse for users who prefer to use an external mouse.
the Console, page 23, for details on sliding the console in
and out.
Press the Exit/Light pushbutton for two seconds to turn the
LED light ON or Off. (Default: On)
9
CL3800 / CL3700 / CL3100 User Manual
CL3800 Rear View
2
1
3
4
HDMI
HDMI
5
No.ComponentDescription
1Power SocketThis is a standard 3 prong AC power socket. The power cord
2Power SwitchThis is a standard rocker switch that powers the CL3800 on
3External
Console Section
4KVM Port
Section
5Grounding
Te rm i n al
from an AC source plugs in here.
and off.
For flexibility and convenience, the CL3800 supports an
independent, external, KVM console. The external console's
USB keyboard and mouse, HDMI, DVI, or VGA monitor, and
speaker cable plug in here.
The custom USB HDMI KVM cable supplied with the package
for linking the CL3800 to a computer or switch plugs in here.
Additional DVI and VGA ports are provided.
The grounding wire (used to ground the unit) attaches here.
10
CL3700 / CL3100 Front View
Press the Exit/Light pushbutton for
two seconds to turn the LED light
ON or Off. (Default: On)
EXIT LIGHT
1
2
3
4
5
8
9
6
7
13
14
10
11
12
9
/
Chapter 1. Introduction
11
CL3800 / CL3700 / CL3100 User Manual
No.ComponentDescription
1Upper Handle
With Release Bar
2LCD ModuleAfter sliding the LCD module out, flip up the cover to access
3LCD ControlsThe buttons to control the position and picture settings of the
4LCD On / Off
Button
5Firmware
Upgrade Switch
6Firmware
Upgrade Port
7Reset SwitchLocated to the right of the Lock LEDs. Press this recessed
8Lock LEDsThe Num Lock, Caps Lock, Scroll Lock LEDs are located
9Rack Mounting
Ta bs
10 Power LEDLights (green) to indicate that the unit is receiving power.
11 USB PortThe USB port is available to connect a USB peripheral
12 TouchpadStandard mouse touchpad.
13 Keyboard Module Standard 105-key keyboard.
14 LED Illumination
Light
Pull to slide the LCD module out; push to slide it in.
See Opening / Closing the Console, page 23, for details on
sliding the console in and out
the LCD display.
LCD display are located here. See page 29, for details.
Push this button to turn the LCD monitor on and off. The
button lights when the LCD monitor is off.
Note: The light indicates that only the monitor is off, not the
attached KVM switch.
During normal operation and while performing a firmware
upgrade, this switch should be in the NORMAL position. If a
firmware upgrade operation does not complete successfully,
this switch is used to perform a firmware upgrade recovery.
See Firmware Upgrade Recovery, page 41, for details.
The firmware upgrade cable that transfers the firmware
upgrade data from the administrator’s computer plugs into
this 3.5 mm audio jack.
switch in with a thin object to perform a system reset.
here.
Rack mounting tabs are located at each corner of the unit.
See The LCD KVM switch is designed for rack mounting. If
the KVM switch is not rack mounted be sure to place it on a
completely flat and firm surface before pulling the device in
or out to prevent damage due to uneven force on the
module., page 16, for details.
device (flash drive, CD-ROM drive, etc.) to the console, or a
USB mouse for users who prefer to use an external mouse.
Press the Exit/Light pushbutton for two seconds to turn the
LED light ON or Off. (Default: On)
12
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