Atec OneTouch User Manual
OneTouch
Network Assistant
™
AT
Based on a recent Fluke Networks’ study1,
network professionals spend 25 percent
of their time troubleshooting—that’s time
taken away from deploying new technologies and optimizing network performance.
With most problems requiring an hour or
more to solve, end-user productivity
suffers across the enterprise.
The OneTouch™ AT Network Assistant
greatly reduces troubleshooting time
through a streamlined, three-step
approach:
1. The unique AutoTest replaces multiple
tools and an hour of troubleshooting time—pass/fail analysis instantly
identifies the most common problems
from the end-user’s perspective
2. A powerful set of network performance
measurements—accessible through a
graphical, touch-screen interface—to
troubleshoot wired and Wi-Fi networks
3. Since 40 percent of problems span
multiple organizations, it enhances
team collaboration through a simple
web-remote interface and easy-to-use
inline packet capture capabilities
The OneTouch™ AT Network Assistant is an
all-in-one Gigabit Ethernet troubleshooter
for copper, fiber optic and Wi-Fi networks.
It provides a client view of network perfor-
mance so you can resolve problems fast and
complete deployment projects on time.
• Deploy and troubleshoot networks and
services faster and easier with a
one touch AutoTest and an intuitive
user interface
• Identify problem root cause by measuring
the performance of essential network infrastructure and local or cloud-based services
• Increase network support staff expertise by
establishing troubleshooting best practices based on network and user-specific
AutoTest profiles
• Analyze copper/fiber and Wi-Fi networks
with automated discovery, comprehensive
sorting and deep-dive analysis tools
• Tap and capture traffic in-line between
the client and the network for packet-level
analysis
• Streamline collaboration using remote
features—control, file access, webcam—
accessible via PC, tablet and smartphone
By improving each step of the process,
the OneTouch AT frees up nearly a week
of time each month historically spent
troubleshooting problems.2 The OneTouch
AT makes everyone in your organization
—from novice technicians to seasoned
experts—a more effective troubleshooter.
1. A New Paradigm for Network Problem Solving,
(Fluke Networks, 2012).
2. Ibid., 6
Technical Data
One-touch troubleshooting of network performance
from client to cloud
OneTouch AT features
All-in-one
The OneTouch AT incorporates two 10/100/1000 Mbps RJ-45 Ethernet test ports, two
100/1000 Mbps SFP fiber optic transceiver ports and an internal 802.11 a/b/g/n dual
band radio. Simultaneously test your wired Ethernet and wireless Wi-Fi networks and
easily compare performance with side-by-side test results.
Understand performance from the client connection
Most network trouble tickets start where the client device is connected to the
network—where the device could be a PC, IP phone, printer, POS terminal, industrial
equipment controller or a medical imager. Common issues include “doesn’t work,”
“can’t connect,” “files unreachable,” “application unresponsive,” and “the network
is slow.” The OneTouch assists you in troubleshooting these issues—or proving that
the network is not the cause—by emulating the client device and measuring network
performance.
Performance measurement from the cable to the cloud
The cause of a network problem can be elusive. The OneTouch AT identifies problem
root cause by measuring and analyzing the performance of the critical network
components: the network cabling, the delivery of Power over Ethernet (PoE),
the connection to the nearest switch, the connection to the nearest access point,
and the performance of key network services and server-based applications.
Figure 1. The AutoTest provides a comprehensive
measurement of network performance from the end user
point-of-view – from cable to services and applications
Copper and fiber optic cable testing
Understand cable performance by measuring twisted pair cable wiremap and length.
Use cable identifiers and IntelliTone™ toning to locate and identify cables. Measure
the optical power received through fiber optic links. Verify the cleanliness of fiber
optic connections by viewing connector end faces with the optional FiberInspector™
USB video probe.
PoE testing
Verify the successful delivery of PoE with the TruePower™ load test. Measure PoE
unloaded and under load. Emulate a 802.3at (PoE+) class 1-4 powered device and
measure power up to 25.5 watts.
Wired and Wi-Fi client connectivity testing
Understand how a client connects to the wired infrastructure by testing the link
between the client and the nearest switch, identifying the nearest switch, slot, and
port and monitoring key switch port statistics. Understand how a client connects to
the Wi-Fi infrastructure by testing the link between the client and the nearest
access point, identifying the AP name, channel and security, observing the authenti-
cation and association process and monitoring key AP and network statistics.
Wired and Wi-Fi infrastructure testing
Discover the DHCP and DNS servers and the local gateway. Verify configurations and
operations.
Figure 2. Analyze copper and fiber networks with
automated device discovery, comprehensive sorts and
deep-dive analysis tools.
2
Loading...