Asus VB171D, VB191T, VB191S, VW193T, VW193S repair guide

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Region
Customer model

Europe

America

Asia

Taiwan

VB171D

115500

786

50586

1170

VB191T

70080

0

0

3488

VB191S

0 0 0

13056

VW193D

144000

960

24000

11200

VW193T

0

1040

11200

0

VW193S

116800

0

0

33600

TPV International Customer Service

Field Engineering Bulletin

From: Melody.Xiao

Check: Jason.Lv
To:Asia.EU.USA (Toby.Winston.Linda) Robbie.Gao
Date: Jan.-18-2008 Approve: JianFu.Chen

Bulletin Number: FEB801002A Brand Name: ASUS
Customer Model: VB171D、VB191T、VB191S、VW193T、VW193S、VW193D
Relevant Components: F/W (the Part number of ISP board is 715GT038-1)
Reason for Change: feedback from market that the monitor affected by the issue of abnormality

screen

Failure Analysis: F/W bug
Factory Cut-In Date: Dec.-28-07
Total Shipments:

Condition for Service: the unit was manufactured before Dec.-28-07
Corrective Actions:

When you receive the returned monitor manufactured before Dec.-28-07, please check the version of
firmware, if the version isn’t V0.59, no matter what defection it is, please update it’s version of
firmware to V0.59.

Please as the following action to check the version of frimware and panel model.

1. Press the menu and AC on/off, waiting the video stability,you can enter in the factory mode.

1

Mstar ISP SOP.pdf

Factory mode

Panel model

Edition of panel

Manufactured
date

Customer model

2. Press the “F”, you can find the version of firmware and panel model from the below picture:

Attachment:

1) Customer model and MFD in the label:

2) Firmware: ISP program: ISP SOP:

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NOTICE：The file contains confidential information, it’s only used in repairing the machines as above, and it’s forbidden

to transmit or copy the file for other purpose.
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