Asus MX38VC User Guide

MX38VC Series

LCD Monitor

User Guide

Table of contents

Notices ......................................................................................................... iii

Safety information ...................................................................................... vi

Care & Cleaning ........................................................................................ viii

1.1 Welcome! ...................................................................................... 1-1

1.2 Package contents ......................................................................... 1-1

1.3 Disassembling the IO cover ........................................................ 1-2

1.4 Connect cables ............................................................................. 1-3

1.4.1 Rear of the LCD monitor ................................................. 1-3

1.5 Monitor introduction .................................................................... 1-4

1.5.1 Using the Controls button .............................................. 1-4

2.1 Wireless Charging ........................................................... 2-1

3.1 OSD (On-Screen Display) menu ................................................. 3-1

3.1.1 Howtorecongure .......................................................... 3-1

3.1.2 OSD Function Introduction .............................................. 3-2

3.2 Specications ............................................................................. 3-11

3.3 Troubleshooting (FAQ) .............................................................. 3-12

3.4 Supported Timing List ............................................................... 3-13

Copyright © 2018 ASUSTeK COMPUTER INC. All Rights Reserved.
No part of this manual, including the products and software described in it, may be reproduced,

transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any
means, except documentation kept by the purchaser for backup purposes, without the express written
permission of ASUSTeK COMPUTER INC. (“ASUS”).

Product warranty or service will not be extended if: (1) the product is repaired, modied or altered, unless
such repair, modication of alteration is authorized in writing by ASUS; or (2) the serial number of the

product is defaced or missing.
ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS

OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS
DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS,
LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE),
EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY
DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.

SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR
INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE,
AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO
RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS
MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.

Products and corporate names appearing in this manual may or may not be registered trademarks or

copyrights of their respective companies, and are used only for identication or explanation and to the
owners’ benet, without intent to infringe.

ii

Notices

Federal Communications Commission Statement

This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:

• This device may not cause harmful interference, and

• This device must accept any interference received including

interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment to an outlet on a circuit different from that to

which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

FCC Caution:

Anychangesormodicationsnotexpresslyapprovedbytheparty

responsible for compliance could void the user’s authority to operate this
equipment.

This transmitter must not be co-located or operating in conjunction with
any other antenna or transmitter.

Canadian Department of Communications Statement

This digital apparatus does not exceed the Class B limits for radio
noise emissions from digital apparatus set out in the Radio Interference
Regulations of the Canadian Department of Communications.

This class B digital apparatus complies with Canadian ICES-003.

iii

Industry Canada statement:

This device complies with ISED’s licence-exempt RSSs. Operation is
subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.

Le présent appareil est conforme aux CNR d’ ISED applicables aux
appareils radio exempts de licence. L’exploitation est autorisée aux deux
conditions suivantes : (1) le dispositif ne doit pas produire de brouillage
préjudiciable, et (2) ce dispositif doit accepter tout brouillage reçu, y
compris un brouillage susceptible de provoquer un fonctionnement
indésirable.

Radiation Exposure Statement:

This equipment complies with FCC/ISED/CE-RED radiation exposure
limits set forth for an uncontrolled environment. This equipment should be
installed and operated with minimum distance 20cm between the radiator
& your body.

Radiation Exposure Statement for wireless charger:

The product comply with the FCC RF Exposure for Low Power Consumer
Wireless Power Transfer. RF exposure limit set forth for an uncontrolled
environment and are safe for intended operation as described in this
manual. The further RF exposure that compliance was demonstrated at
15cm and greater separation from the user body or set the device to lower
output power if such function is available.

Radiation Exposure Statement for wireless charger

The product comply with the IC RF Exposure for Low Power Consumer
Wireless Power Transfer. RF exposure limit set forth for an uncontrolled
environment and are safe for intended operation as described in this
manual. The further RF exposure that compliance was demonstrated at
10cm and greater separation from the user body or set the device to lower
output power if such function is available.

Déclaration d’exposition aux radiations:

Le produit est conforme à l’exposition RF IC pour le transfert de puissance

sansldeconsommateursdefaiblepuissance.Lalimited’exposition
RFxéepourunenvironnementnoncontrôléestsansdangerpourle

fonctionnement prévu tel que décrit dans ce manuel. L’exposition RF
supplémentaire que la conformité a été démontrée à 10cm et plus de
séparation du corps de l’utilisateur ou de mettre l’appareil à la puissance
de sortie inférieure si une telle fonction est disponible.

iv

Safety information

• Before setting up the monitor, carefully read all the documentation that
came with the package.

• To prevent fire or shock hazard, never expose the monitor to rain or
moisture.

• Never try to open the monitor cabinet. The dangerous high voltages
inside the monitor may result in serious physical injury.

• If the power supply is broken, do not try to fix it by yourself. Contact a
qualified service technician or your retailer.

• Before using the product, make sure all cables are correctly connected
and the power cables are not damaged. If you detect any damage,
contact your dealer immediately.

• Slots and openings on the back or top of the cabinet are provided for
ventilation. Do not block these slots. Never place this product near or
over a radiator or heat source unless proper ventilation is provided.

• The monitor should be operated only from the type of power source
indicated on the label. If you are not sure of the type of power supply to
your home, consult your dealer or local power company.

• Use the appropriate power plug which complies with your local power
standard.

• Do not overload power strips and extension cords. Overloading can
result in fire or electric shock.

• Avoid dust, humidity, and temperature extremes. Do not place the
monitor in any area where it may become wet. Place the monitor on a
stable surface.

• Unplug the unit during a lightning storm or if it will not be used for a
long period of time. This will protect the monitor from damage due to
power surges.

• Never push objects or spill liquid of any kind into the slots on the
monitor cabinet.

• To ensure satisfactory operation, use the monitor only with UL listed
computers which have appropriate configured receptacles marked
between 100 ~ 240V AC.

• The socket-outlet shall be installed near the equipment and shall be
easily accessible

• If you encounter technical problems with the monitor, contact a
qualified service technician or your retailer.

• Provide an earthing connection before the mains plug is connected to
the mains. And, when disconnecting the earthing connection, be sure
to disconnect after pulling out the mains plug from the mains.

v

• Please use ADP-230EB T of DELTA adapter.

WARNING

Usageofotherthanspeciedhead-orearphonescanresultinhearing

loss due to excessive sound pressures.

vi

Care & Cleaning

• Before you lift or reposition your monitor, it is better to disconnect the
cables and power cord. Follow the correct lifting techniques when
positioning the monitor. When lifting or carrying the monitor, grasp the
edges of the monitor. Do not lift the display by the stand or the cord.

• Cleaning. Turn your monitor off and unplug the power cord. Clean the
monitor surface with a lint-free, non-abrasive cloth. Stubborn stains
may be removed with a cloth dampened with mild cleaner.

• Avoid using a cleaner containing alcohol or acetone. Use a cleaner
intended for use with the LCD. Never spray cleaner directly on the
screen, as it may drip inside the monitor and cause an electric shock.

The following symptoms are normal with the monitor:

• The screen may flicker during the initial use due to the nature of the
fluorescent light. Turn off the Power Switch and turn it on again to
make sure that the flicker disappears.

• You may find slightly uneven brightness on the screen depending on
the desktop pattern you use.

• When the same image is displayed for hours, an afterimage of the
previous screen may remain after switching the image. The screen will
recover slowly or you can turn off the Power Switch for hours.

• When the screen becomes black or flashes, or cannot work anymore,
contact your dealer or service center to fix it. Do not repair the screen
by yourself!

Conventions used in this guide

WARNING: Information to prevent injury to yourself when trying to
complete a task.

CAUTION: Information to prevent damage to the components
when trying to complete a task.

IMPORTANT: Information that you MUST follow to complete a
task.

NOTE: Tips and additional information to aid in completing a task.

vii

Wheretondmoreinformation

Refer to the following sources for additional information and for product
and software updates.

1. ASUS websites

The ASUS websites worldwide provide updated information on ASUS
hardware and software products. Refer to http://www.asus.com

2. Optional documentation

Your product package may include optional documentation that may
have been added by your dealer. These documents are not part of
the standard package.

viii

1.1 Welcome!

Thank you for purchasing the ASUS® LCD monitor!

The latest widescreen LCD monitor from ASUS provides a crisper,
broader, and brighter display, plus a host of features that enhance your
viewing experience.

With these features, you can enjoy the convenience and delightful visual
experience that the monitor brings you!

1.2 Package contents

Check your package for the following items:

LCD Monitor

Quick Start Guide

Warranty Card

1x Power Cord

1x Adapter

1x DisplayPort Cable

1x HDMI Cable

1x Audio Cable

1 x USB 3.1 Type-C Cable

1 x USB Type-C to A Cable

• If any of the above items is damaged or missing, contact your retailer
immediately.

ASUS LCD Monitor MX38VC Series

1-1

1.3 Disassembling the IO cover

-5°~15°

1

2

1

2

3

1-2

Chapter 1: Product Introduction

1.4 Connect cables

1.4.1 Rear of the LCD monitor

HDMI-2 HDMI-1

1102 3 4 5 6 7 8

1. DC-IN Port

2. HDMI-2 Port

3. HDMI-1 Port

4. DisplayPort

5. USB 3.1 Type-C Port

6. USB 3.0 fast charge Port (5V/1.5A)

7. USB 3.0 fast charge Port (5V/1.5A)

8. Audio in Port

9. Earphone - out Port

10. Kensington Lock

9

ASUS LCD Monitor MX38VC Series

1-3

1.5 Monitor introduction

1.5.1 Using the Controls button

Use the control button on the bottom of the monitor to adjust the image
settings.

Input Select

Close

Menu

Power

1. Power Button/Power Indicator:

• Press this button to turn the monitor on/off.

• The color definition of the power indicator is as the below table.

Status Description

White ON

Amber Standby mode

OFF OFF

2. (5-way) Button:

• Press this button to turn the monitor on.

• Turns on the OSD menu. Execute the selected OSD menu item.

• Increases/Decreases values or moves your selection up/down/left/right

3. Input Select Button:

• This is a hotkey. The default setting is Input Select. Use Input Select

hotkey to switch from “DisplayPort”, “HDMI-1”, “HDMI-2” or “Type-C”.

1-4

Chapter 1: Product Introduction

2.1 Wireless Charging

• The base of monitor includes a wireless charging module which
supports Qi inductive technology(Support fast charging up to 15W).
This wireless module can be used to charge a mobile phone or tablet
which also support Qi inductive technology.

• For better charging performance, please remove the case of the smart
phone or tablet firstly.Place the device face up in the center of the
base, the device is charged correctly when the LED in the base is
found flashing with blue color.

• The LED in the base provide indicators about the charging status:

Device Status LED Indication

Unplug Off

Charging Flashing blue

Error condition Flashing amber

• It takes around 2 seconds for charging transmitter and receiver
to do communications, please don’t remove the device during the
communication process.

• Don’t place the devices with metal back cover on the base for
charging.

• Don’t place any metal products on the base.

• Don’t place any magnetic cards on the base.

ASUS LCD Monitor MX38VC Series

2-1

3.1 OSD (On-Screen Display) menu

Standard Mode HDMI-1 3840x1600@60Hz

ASUS MX38V

3.1.1 Howtorecongure

Splendid

Standard Mode

sRGB Mode

Scenery Mode

Theater Mode

Game Mode

Night View Mode

Reading Mode

Darkroom Mode

1. Press the MENU button to activate the OSD menu.

2. Press the  and  buttons to toggle between options in the
Menu. As you move from one icon to another, the option name is
highlighted.

3. To select the highlighted item on the menu press the Center key.

4. Press the  and  buttons to select the desired parameter.

5. Press the Center key to enter the slide bar and then use the  or
 buttons, according to the indicators on the menu, to make your
changes.

6. Press the ◄/► to move left / right menu.

ASUS LCD Monitor MX38VC Series

3-1

3.1.2 OSD Function Introduction

Standard Mode HDMI-1 3840x1600@60Hz

ASUS MX38V

1. Splendid

This function contains eight sub-functions that you can select for
your preference. Each mode has the Reset selection, allowing you to
maintain your setting or return to the preset mode.

Splendid

Standard Mode

sRGB Mode

Scenery Mode

Theater Mode

Game Mode

Night View Mode

Reading Mode

Darkroom Mode

• Standard Mode: This is the best choice for document editing with
SPLENDID™ Video Intelligence Technology.

• sRGB Mode: This is the best choice for viewing photos and graphics
from PCs.

• Scenery Mode: This is the best choice for scenery photo displaying with
SPLENDID™ Video Intelligence Technology.

• Theater Mode: This is the best choice for movie watching with
SPLENDID™ Video Intelligence Technology.

• Game Mode: This is the best choice for game playing with SPLENDID™
Video Intelligence Technology.

• Night View Mode: This is the best choice for playing dark-scene game
or watching dark-scene movie with SPLENDID™ Video Intelligence
Technology.

• Reading Mode : This is the best choice for book reading.

• Darkroom Mode: This is the best choice for a weak ambient light

environmen.

• In the Standard Mode, the Saturation, SkinTone, Sharpness, and ASCR

• In the sRGB, the Saturation, Color Temp., SkinTone, Sharpness, Brightness,

• In the Reading Mode, the Saturation, SkinTone, Sharpness, ASCR, contrast,

3-2

functions are not user-configurable.

Contrast and ASCR functions are not user-configurable.

and Color Temp functions are not user-configurable.

Chapter 3: General Instruction

2. Blue Light Filter

Standard Mode HDMI-1 3840x1600@60Hz

ASUS MX38V

Adjust the energy level of blue light emitted from LED backlight.

Blue Light Filter

Level 0

Level 1

Level 2

Level 3

Level 4

• Level 0: No change.

• Level 1~4: The higher the level,the more blue light will be reduced.

• When Blue Light Filter is activated,the default settings of Standard Mode will
be automatically imported.

• Between Level 1 to Level 3, the Brightness function is user-configurable.

• Level 4 is optimized setting. It is compliance with TUV Low Blue Light

Certification. The Brightness function is not user-configurable.

Please refer to the following to alleviate eye strains:

• Users should take some time away from the display if working for long hours.
It is advised to take short breaks (at least 5 mins) after around 1 hour of
continuous working at the computer. Taking short and frequent breaks is more
effective than a single longer break.

• To minimize eye strain and dryness in your eyes, users should rest the eye
periodically by focusing on objects that are far away.

• Eye exercises can help to reduces eye strain. Repeat these exercises often. If
eye strain continues please consult a physician. Eye exercises: (1) Repeating
look up and down (2) Slowly roll your eyes (3) Move your eyes diagonal.

• High energy blue light may lead to eye strain and AMD (Age-Related Macular
Degeneration). Blue light Filter to reduce 70% (max.) harmful blue light to
avoiding CVS (Computer Vision Syndrome).

ASUS LCD Monitor MX38VC Series

3-3

3. Color

Skin Tone

Saturation

Standard Mode HDMI-1 3840x1600@60Hz

ASUS MX38V

Select the image color you like from this function.

Color

Brightness

Contrast

Color Temp.

• Brightness: The adjusting range is from 0 to 100.

• Contrast: The adjusting range is from 0 to 100.

• Saturation: The adjusting range is from 0 to 100.

• Color Temp.: Contains three preset color modes (Cool, Normal, Warm)

and User Mode.

• Skin Tone: Contains three color modes including Reddish, Natural, and
Yellowish.

• In the User Mode, colors of R (Red), G (Green), and B (Blue) are user-

configurable; the adjusting range is from 0 ~ 100.

3-4

Chapter 3: General Instruction

4. Image

Standard Mode HDMI-1 3840x1600@60Hz

ASUS MX38V

You can adjust the image Sharpness, Trace Free, Aspect Control,
VividPixel, ASCR and Adaptive-Sync from this main function.

Image

Sharpness

Trace Free

Aspect Control

VividPixel

ASCR

Adaptive-Sync

• Sharpness: Adjusts the picture sharpness. The adjusting range is from
0 to 100.

• Trace Free: Speeds up the response time by Over Drive technology. The
adjusting range is from lower 0 to faster 100.

• Aspect Control: Adjusts the aspect ratio to “Full”, “4:3”.

• VividPixel: ASUS Exclusive Technology that brings lifelike visuals for

crystal-clear and detail-oriented enjoyment. The adjusting range is from
0 to 100.

• ASCR: Select ON or OFF to enable or disable dynamic contrast ratio
function.

• Adaptive-Sync: It can allow a Adaptive-Sync supported graphics source
to dynamically adjust display refresh rate based on typical content frame
rates for power efficient, virtually stutter free and low-latency display
update.

• 4:3 is only available when input source is in 4:3 format.

ASUS LCD Monitor MX38VC Series

3-5

5. Sound

Standard Mode HDMI-1 3840x1600@60Hz

ASUS MX38V

Adjust the sound settings to your preference.

Sound

Volume

Mute

Source

AudioWizard

• Volume: Adjusts the output volume level.

• Mute: Adjust audio mute ON or OFF.

• Source: Adjust audio source to “HDMI-1”,”HDMI-2”, “Line In” or

“Bluetooth”. (only available for HDMI input); Adjust audio source to
“DisplayPort”, “Line In” or “Bluetooth”. (only available for DisplayPort
input); Adjust audio source to “Type-C”, “Line In” or “Bluetooth”. (only
available for Type-C input).

• AudioWizard: Select the preset sound mode. Available options:
Music Mode, Movies Mode, Game Mode and User Mode.

• In the User Mode, you can adjust the equalizer settings.

6. PIP/PBP Setting

The PIP/PBP Setting allows you to open up another sub-window
connected from another video source besides the main-window from
your original video source.

3-6

Chapter 3: General Instruction

PIP/PBP Setting

Size

Position

Aspect Control

Swap

PIP/PBP Source

Standard Mode HDMI-1 3840x1600@60Hz

ASUS MX38V

PIP/PBP Mode

By activating this function, this monitor displays two pictures from two
different video sources.

• PIP/PBP Mode: Selects PIP or PBP function, or turn it off.

• PIP/PBP Source: Selects the video input source among,“DisplayPort”,

“HDMI-1”, “HDMI-2” or “Type-C”.

• Size: Adjust the PIP size to “Small”, “Middle”, or “Large”.

• Position: Adjusts the position of PIP sub-window to “Right-Top”, “Left-

Top”, “Right-Bottom” or “Left-Bottom”.

• Aspect Control: Adjusts the PIP aspect ratio and automatically adjust
the PIP window size.

• Swap: Swaps the sources of the main- and sub-windows.

Main-window

DisplayPort HDMI-1 HDMI-2 Type-C

DisplayPort Yes Yes Yes

Sub-window

HDMI-1 Yes Yes Yes
HDMI-2 Yes Yes Yes
Type-C Yes Yes Yes

• PIP/PBP will be disabled if main source or sub source is providing dynamic

ASUS LCD Monitor MX38VC Series

refresh rate signal (FreeSync/Adaptive Sync). Change those sources to non­dynamic refresh rate to enable PIP/PBP function.

3-7

7. Input Select

Standard Mode HDMI-1 3840x1600@60Hz

ASUS MX38V

Select the input source from DisplayPort, HDMI-1, HDMI-2 or
Type-C input signal.

Input Select

DisplayPort

HDMI-1

HDMI-2

Type-C

3-8

Chapter 3: General Instruction

8. System Setup

Standard Mode HDMI-1 3840x1600@60Hz

ASUS MX38V

Standard Mode HDMI-1 3840x1600@60Hz

ASUS MX38V

Key Lock

Adjuststhesystemconguration.

System Setup

Splendid Demo Mode

GamePlus

ECO Mode

USB Setup

USB Charging

Wireless Charging

Shortcut

More

System Setup

Back

OSD Setup

Language

Information

Power Indicator

Power Key Lock

All Reset

On

Off

• Splendid Demo Mode: Activate the demo mode for the Splendid
function.

• GamePlus: The GamePlus Function provides a toolkit and creates a
better gaming environment for users when playing different types of
games. Particularly, Crosshair function is specially designed for new
gamers or beginners interested in First Person Shooter (FPS) games.

To active GamePlus:

• Select ON to enter the GamePlus main menu.

• Press ▲ and ▼ to select between Crosshair, Timer and FPS Counter

• Press Center key to confirm the function you choose. Press to go

ASUS LCD Monitor MX38VC Series

function.

back. Press to go off and exit.

3-9

GamePlus main menu GamePlus-Crosshair GamePlus-Timer

GamePlus

Crosshair

(Practice Mode)

Timer

FPS

FPS Counter

NEXT

BACK/EXIT

• ECO Mode: Activate the ecology mode for power saving.

• USB Setup: Select USB Type-C with USB 2.0 or USB 3.1. USB 2.0 is up

to 3840x1600-75Hz. USB 3.1 is up to 3840x1600-30Hz.

• USB Charging:

Turn On/Off USB charging function during the

standby mode.

• Wireless Charging:

• Charge Mode: Turn On/Off wireless charging function during the
standby mode.

• Charging Indicator: Turn the charging LED indicator on/off.

• Shortcut:

Selecting this option allows you to set shortcut key.

• More: Return the next page of System Setting.

• Back: Return the previous page of System Setting.

• OSD Setup: Adjusts the OSD Timeout, DDC/CI, and Transparency of

the OSD screen.

• Language: Select OSD language. The selections are: English, French,
German, Spanish, Italian, Dutch, Russian, Poland, Czech, Croatia,
Hungary, Romania, Portugal, Turkey, Simplified Chinese, Traditional
Chinese, Japanese, Korean, Persian, Thai and Indonesian.

• Key Lock: Disable all key functions. Pressing the down key for more
than five seconds to disable key lock function.

• Information: Displays the monitor information.

• Power Indicator: Turn the power LED indicator on/off.

• Power Key Lock: To disable / enable power key.

• All Reset: Selects “Yes” to revert all settings to the factory default mode.

3-10

Chapter 3: General Instruction

3.2 Specications

Model MX38VC

Panel Size 37.5”W (95.29 cm)

Max. Resolution 3840x1600@75Hz

Brightness (Typ.) 300cd/m

Intrinsic Contrast Ratio (Typ.) 1000:1

Viewing Angle (CR=10) 178°(V) /178°(H)

Display Colors 1.07 B(8bit+A-FRC)

Response Time 5ms (Gray to Gray)

Satellite Speaker 10W x 2 stereo

Earphone Output

Sound from Bluetooth

Sound from HDMI Yes

HDMI input Yes

DisplayPort input Yes

USB Type-CTM Input

Power ON Consumption (Typ.) <55W*

Power ON Consumption(Max.) < 209W*

Chassis Colors Black

Power saving mode < 0.5W

Power off mode < 0.5W

Tilt -5° ~ +15°

Phys. Dimension (WxHxD) 896.6 x 490.3 x 239.7 mm

Box Dimension (WxHxD) 1047 x 299 x 598 mm

Net Weight (Esti.) 9.6 kg

Gross Weight (Esti.) 15.8 kg

Voltage Rating AC 100~240V/50~60Hz

2

Yes

Yes

Yes

* measuring a screen brightness of 200 nits without audio / USB / Card
reader connection

ASUS LCD Monitor MX38VC Series

3-11

3.3 Troubleshooting (FAQ)

Problem Possible Solution

Power LED is not ON

The power LED lights amber and
there is no screen image

Screen image is too light or dark • Adjust the Contrast and Brightness settings via

Screen image bounces or a wave
pattern is present in the image

Screen image has color defects
(white does not look white)

No sound or sound is low • Adjust the volume settings of both your monitor and

• Press the button to check if the monitor is in the
ON mode.

• Check if the power cord is properly connected to
the monitor and the power outlet.

• Check Power Indicator function in main menu OSD.
Select “ON” to turn on power LED.

• Check if the monitor and the computer are in the
ON mode.

• Make sure the signal cable is properly connected
the monitor and the computer.

• Inspect the signal cable and make sure none of the
pins are bent.

• Connect the computer with another available
monitor to check if the computer is properly
working.

OSD.

• Make sure the signal cable is properly connected to
the monitor and the computer.

• Move electrical devices that may cause electrical
interference.

• Inspect the signal cable and make sure that none of
the pins are bent.

• Perform Reset via OSD.

• Adjust the R/G/B color settings or select the Color

Temperature via OSD.

computer.

• Make sure the setting of OSD/sound/Source is
correct.

• Make sure the computer sound card driver is
properly installed and activated.

• Adjust Mute to OFF.

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Chapter 3: General Instruction

3.4 Supported Timing List

PC Timings List of HDMI2.0 / DP1.2 input

Resolution Refresh Rate Horizontal Frequency

640x350 70Hz 25.524KHz

640x480 60Hz 31.469KHz

640x480 72Hz 37.861KHz

640x480 75Hz 37.5KHz

800x600 56Hz 35.156KHz

800x600 60Hz 37.879KHz

800x600 72Hz 48.077KHz

800x600 75Hz 46.875KHz

1024x768 60Hz 48.363KHz

1024x768 70Hz 56.476KHz

1024x768 75Hz 60.023KHz

1152x864 75Hz 67.5KHz

1280x960 60Hz 60KHz

1280x1024 60Hz 63.981KHz

1280x1024 75Hz 79.976KHz

1280x720 60Hz 44.772KHz

1280x720 50Hz 36.813KHz
1280x800 60Hz 49.33KHz
1440x900 60Hz 55.935KHz

1680x1050 60Hz 65.29KHz
1920x1080 60Hz 67.5KHz

1920x1600 60Hz 98.661KHz

2560x1440 60Hz 88.787KHz

3840x1600 30Hz 48.688KHz

IBM Modes, Factory Preset Timings(HDMI,DP, Type-C inputs)

Resolution Refresh Rate Horizontal Frequency

720x400 70Hz 31.469KHz

MAC Modes, Factory Preset Timings(HDMI,DP inputs)

Resolution Refresh Rate Horizontal Frequency

640x480 67Hz 35KHz
832x624 75Hz 48.476KHz

VESA Modes, User Available Timings

Resolution Refresh Rate Horizontal Frequency

1680x1050 60Hz(RB) 64.674KHz
1920x1080 60Hz(RB) 66.587KHz
2560x1600 60Hz(RB) 99.661KHz
3840x1600 60Hz 98.661KHz
3840x1600 75Hz 124.226KHz

ASUS LCD Monitor MX38VC Series

3-13

SD/HD Timings List of HDMI / DP input

HDMI 2.0,CEA-861F Formats, SD/HD Supported Primary Timings of(HDMI /DP input)

Resolution Refresh Rate Horizontal Frequency

720x480P 59.94 / 60Hz 31.469 / 31.5kHz

720x576P
1280x720P 50Hz 37.5kHz
1280x720P 59.94 / 60Hz 44.955 /45kHz

1920x1080P 29.97 / 30Hz 33.715 / 33.75kHz

HDMI 2.0,CEA-861F Formats, SD/HD Supported Optional Timings of (HDMI / DP input)

Resolution Refresh Rate Horizontal Frequency

1440x480P 59.94 / 60Hz 31.469 / 31.5kHz
1440x576P 50Hz 31.25kHz

1920x1080P 50Hz 56.25kHz
1920x1080P 59.94 / 60Hz 67.433 / 67.5kHz

* The modes not listed in the above tables may not be supported. For optimal resolution, we

recommend that you choose a mode listed in the above tables.

50Hz 31.25kHz

3-14

Chapter 3: General Instruction