Asus GQE10A User manual

ASUS-Google Meet hardware kit

GQE10A

User Guide

E16374

First Edition

April 2020

No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK COMPUTER INC. (“ASUS”).

ASUS PROVIDES THIS MANUAL “AS IS”WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS

DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE), EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.

Products and corporate names appearing in this manual may or may not be registered trademarks or copyrights of their respective companies, and are used only for identification or explanation and to the owners’ benefit, without intent to infringe.

SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.

LIMITATION OF LIABILITY

Circumstances may arise where because of a default on ASUS’ part or other liability, you are entitled to recover damages from ASUS. In each such instance, regardless of the basis on which you are entitled to claim damages from ASUS, ASUS is liable for no more than damages for bodily injury (including death) and damage to real property and tangible personal property; or any other actual and direct damages resulted from omission or failure of performing legal duties under this Warranty Statement, up to the listed contract price of each product.

ASUS will only be responsible for or indemnify you for loss, damages or claims based in contract, tort or infringement under this Warranty Statement.

This limit also applies to ASUS’ suppliers and its reseller. It is the maximum for which ASUS, its suppliers, and your reseller are collectively responsible.

UNDER NO CIRCUMSTANCES IS ASUS LIABLE FOR ANY OF THE FOLLOWING: (1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES; (2) LOSS OF, OR DAMAGE TO, YOUR RECORDS OR DATA; OR (3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF ASUS, ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY.

SERVICE AND SUPPORT

Visit our multi-language web site at https://www.asus.com/support/

Contents
About this user guide...........................................................................................................	6
Package contents...................................................................................................................	7
Getting to know your Meeting Computer System
Features.....................................................................................................................................	12
Rear view..................................................................................................................................	12
Left side view...........................................................................................................................	14
Right side view.......................................................................................................................	14
Bottom view............................................................................................................................	15
Using your Meet hardware kit
Getting started........................................................................................................................	18
Connect a display panel to your Meeting Computer System................................	18
Connect the speakermic.....................................................................................................	19
Connect the camera.............................................................................................................	20
Connect the touchscreen...................................................................................................	21
Connect the remote control dongle to your Meeting Computer System........	24
Connect the AC power adapter to your Meeting Computer System..................	25
Turn on your Meeting Computer System.....................................................................	27
Configuring your Meet hardware kit
Before you begin using your device for video conferencing.................................	30
Setup requirements..............................................................................................................	30
Setup your system.................................................................................................................	32
Enroll your device..................................................................................................................	43
Manage devices and rooms...............................................................................................	46
Troubleshooting
Fix a problem...........................................................................................................................	48
Help and support...................................................................................................................	48

Appendix
Safety information.................................................................................................................	50
Setting up your system........................................................................................................	50
Care during use......................................................................................................................	50
Regulatory notices.................................................................................................................	52
ASUS contact information...................................................................................................	65

About this user guide

This user guide provides information about the hardware and software features of your Meet hardware kit, organized through the following chapters:

Chapter 1: Getting to know your Meeting Computer System

This chapter details the hardware components of your Meeting Computer System.

Chapter 2: Using your Meet hardware kit

This chapter provides you with information on using your Meet hardware kit.

Chapter 3: Configuring your Meet hardware kit

This chapter provides you with information on setting up your Meet hardware kit for video conferencing.

Troubleshooting

This section includes instructions on how to fix a problem that you may encounter when using your Meet hardware kit.

Appendix

This section includes notices and safety statements for your Meeting Computer System.

Conventions used in this user guide

To highlight key information in this user guide, some text are presented as follows:

IMPORTANT! This message contains vital information that must be followed to complete a task.

WARNING! This message contains important information that must be followed to keep you safe while performing certain tasks and prevent damage to your device, data and components.

NOTE: This message contains additional information that can help complete tasks.

Package contents

Your Meet hardware kit package contains the items detailed below. You can also refer to the Meet hardware kit peripheral table for details on the peripheral items included in the different kits.

Meeting Computer System items:

Meeting Computer System

Wall mounting plate

Power cable*

Wall mounting plate screw set

AC power adapter*

Standing mount

Technical documentations

Peripheral items:

		Touchscreen power adapter
Touchscreen		Touchscreen adapter plug heads*
Touchscreen HDMI™ cable	Touchscreen USB power	Touchscreen USB data cable
(Green)	cable (Red)	(Blue)**
Camera	Speakermic	Remote Control
		USB dongle
Camera USB cable	Speakermic cable	Batteries
(Type-A to USB Type-C®)	(Type-A to Micro USB)

* The bundled power adapter plug heads may vary with territories

Meet hardware kit peripheral table

Meeting computer system

Speakermic

Camera

Touchscreen control panel

Remote control

Meet hardware kit

Small/Medium	Large Room Kit	Starter Kit
Room Kit
V	V	V

V	V	V

V	-	V

V	V	-

-	-	V

NOTE:

•If the device or its components fail or malfunction during normal and proper use within the warranty period, bring the warranty card to the ASUS Service Center for replacement of the defective components.

•Some bundled accessories may vary with different models.

•For details on bundled accessories, refer to their respective user manuals.

Getting to know your Meeting Computer System

Features

Rear view

Power button

The power button allows you to turn the Meeting Computer System on or off. You can use the power button to put your Meeting Computer System to sleep mode or press it for four (4) seconds to force shutdown your Meeting Computer System.

Headphone/Headset/Microphone jack

This port allows you to connect amplified speakers or headphones. You can also use this port to connect your headset or an external microphone.

USB 3.1 Gen 1 Type-C®/DisplayPort combo port

This USB Type-C® (Universal Serial Bus) port provides a transfer rate of up to 5 Gbit/s; supports DisplayPort 1.2 (3840 x 2160) at 60Hz with 24-bit color; and supports Power Delivery at 5v, 3A. Use a USB Type-C® adapter to connect your Meeting Computer System to an external display.

HDMI™ port

The HDMI™ (High Definition Multimedia Interface) port supports a Full-HD device such as an LCD TV or monitor to allow viewing on a larger external display.

USB 3.2 Gen 1 port

The USB 3.2 Gen 1 (Universal Serial Bus) port provides a transfer rate up to 5 Gbit/s. This port also supports the Battery Charging 1.2 technology that allows you to charge your USB devices.

NOTE: Battery Charging 1.2 technology is only available on selected models, and provides a maximum of 5V / 1.5A output.

USB 3.2 Gen 1 port

The USB 3.2 Gen 1 (Universal Serial Bus) port provides a transfer rate up to 5 Gbit/s.

LAN port

The 8-pin RJ-45 LAN port supports a standard Ethernet cable for connection to a local network.

Reset button

The reset button allows you to reset the Meeting Computer System.

Power input

The supplied power adapter converts AC power to DC power for use with this jack. Power supplied through this jack supplies power to the Meeting Computer System. To prevent damage to the Meeting Computer System, always use the supplied power adapter.

WARNING! The power adapter may become warm to hot when in use. Do not cover the adapter and keep it away from your body.

Kensington security slot

The Kensington security slot allows you to secure your Meeting Computer System using Kensington® security products.

Left side view

Air vents (intake vent)

The air vents allow cooler air to enter your Meeting Computer System chassis.

IMPORTANT! For an optimum heat dissipation and air ventilation, ensure that the air vents are free from obstructions.

Right side view

Air vents (exhaust vent)

The air vents allow your Meeting Computer System chassis to expel hot air out.

IMPORTANT! For an optimum heat dissipation and air ventilation, ensure that the air vents are free from obstructions.

Bottom view

Mount pad slot

The mount slot is used to attach the Meeting Computer System to the standing mount.

Using your Meet hardware kit

Getting started

Connect a display panel to your Meeting Computer System

You can connect a display panel or projector that has the following connectors:

•HDMI™ connector

•DisplayPort (USB Type-C®)

•DVI connector (used with an HDMI™–DVI adapter)

NOTE:

•The HDMI™–DVI adapter is purchased separately.

•The USB Type-C®-HDMI™ cable is purchased separately.

To connect a display panel to your Meeting Computer System:

Connect a display cable either to the HDMI™ port or the USB Type-C® DisplayPort.

Connect display via HDMI™ port		Connect display via USB Type-C® DisplayPort
Connect display via HDMI™ port		Connect display via USB Type-C® DisplayPort

Connect the speakermic

Connect the speakermic to a USB 3.2 Gen 1 port on the rear of your Meeting Computer System.

NOTE: Please refer to pages 37-38 for more information on the recommended USB 3.2 Gen 1 port to connect the speakermic to.

Connect the camera

Connect the camera to a USB 3.2 Gen 1 port on the rear of your Meeting Computer System.

NOTE: Please refer to pages 37-38 for more information on the recommended USB 3.2 Gen 1 port to connect the camera to.

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