No part of this manual, including the products and software described in it, may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into
any language in any form or by any means, except documentation kept by the purchaser
for backup purposes, without the express written permission of ASUSTeK COMPUTER
INC. (“ASUS”).
ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND,
EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED T O THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS DIRECTORS,
OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR
LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA,
INTERRUPTION OF BUSINESS AND THE LIKE), EVEN IF ASUS HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY
DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.
Product warranty or service will not be extended if: (1) the product is repaired, modified
or altered, unless such repair, modification of alteration is authorized in writing by
ASUS; or (2) the serial number of the product is defaced or missing.
Products and corporate names appearing in this manual may or may not be registered
trademarks or copyrights of their respective companies, and are used only for
identification or explanation and to the owners’ benefit, without intent to infringe.
The product name and revision number are both printed on the product itself. Manual
revisions are released for each product design represented by the digit before and
after the period of the manual revision number. Manual updates are represented by
the third digit in the manual revision number.
For previous or updated manuals, BIOS, drivers, or product release information, contact
ASUS at http://www.asus.com.tw or through any of the means indicated on the following
page.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE
FURNISHED FOR INFORMA TIONAL USE ONLY , AND ARE SUBJECT T O CHANGE
AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUED AS A
COMMITMENT BY ASUS. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY
FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL,
INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.
Address:150 Li-Te Road, Peitou, Taipei, Taiwan 112
General Tel:+886-2-2894-3447
General Fax:+886-2-2894-3449
General Email:info@asus.com.tw
Technical Support
MB/Others (Tel):+886-2-2890-7121 (English)
Notebook (Tel):+886-2-2890-7122 (English)
Desktop/Server (Tel):+886-2-2890-7123 (English)
Support Fax:+886-2-2890-7698
Support Email:tsd@asus.com.tw
Web Site:www.asus.com.tw
Newsgroup:cscnews.asus.com.tw
ASUS COMPUTER INTERNATIONAL (America)
Address:6737 Mowry Avenue, Mowry Business Center,
Building 2, Newark, CA 94560, USA
General Fax:+1-510-608-4555
General Email:tmd1@asus.com
Technical Support
Support Fax:+1-510-608-4555
Notebook (Tel):1-877-918-ASUS (2787)
Web Site:www.asus.com
Support Email:tsd@asus.com
ASUS COMPUTER GmbH (Europe)
Address:Harkortstr. 25, 40880 Ratingen, BRD, Germany
General Fax:+49-2102-442066
General Email:sales@asuscom.de (for marketing requests only)
Technical Support
Support Hotline:MB/Others: +49-2102-9599-0
Notebook (Tel):+49-2102-9599-10
Support Fax:+49-2102-9599-11
Support (Email):www.asuscom.de/de/support (for online support)
Web Site:www.asuscom.de
6
Page 7
FCC/CDC Statements
Federal Communications Commission Statement
This device complies with FCC Rules Part 15. Operation is subject to the
following two conditions:
•This device may not cause harmful interference, and
•This device must accept any interference received including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with
manufacturer’s instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment to an outlet on a circuit different from that to
which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
WARNING! The use of shielded cables for connection of the monitor
to the graphics card is required to assure compliance with FCC
regulations. Changes or modifications to this unit not expressly
approved by the party responsible for compliance could void the user’s
authority to operate this equipment.
Canadian Department of Communications Statement
This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus set out in the Radio Interference Regulations
of the Canadian Department of Communications.
This class B digital apparatus complies with Canadian ICES-003.
7
Page 8
Safety Precautions
Electrical Safety
IMPORTANT
•Before installing or removing signal cables, ensure that the
power cables for the system unit and all attached devices
are unplugged.
•To prevent electrical shock hazard, disconnect the power
cable from the electrical outlet before relocating the
system.
•When adding or removing any additional devices to or from
the system, ensure that the power cables for the devices
are unplugged before the signal cables are connected. If
possible, disconnect all power cables from the existing
system before you add a device.
•If the power supply is broken, do not try to fix it by yourself.
Contact an authorized dealer.
CAUTION
This product is equipped with a three-wire power cable
and plug for the user’s safety . Use the power cable with
a properly grounded electrical outlet to avoid electrical
shock.
Operation Safety
IMPORTANT
•Any mechanical operation on this server must be
conducted by certified or experienced engineers.
•Before operating the server, carefully read all the manuals
included with the server package.
•Before using the server, make sure all cables are correctly
connected and the power cables are not damaged. If any
damage is detected, contact your dealer as soon as
possible.
•To avoid short circuits, keep paper clips, screws, and
staples away from connectors, slots, sockets and circuitry.
•Avoid dust, humidity, and temperature extremes. Place the
server on a stable surface.
8
Page 9
Introduction
“About This Manual” introduces the
contents of this document. This part
includes the target audience, chapter
description, and conventions used. It also
lists other sources of information that are
not contained in this manual.
About This Manual
9AP140R Server User’s Manual
Page 10
Audience
This installation guide is intended for system integrators, and
experienced users with at least a basic knowledge on configuring an
entry-level server.
Contents
This manual contains the following parts:
Introduction: About This Manual
This part introduces the contents of this document. It includes the
target audience, chapter description, and conventions used. It also
lists other sources of information that are not contained in this
manual.
Chapter 1: System Overview
This chapter describes the general features of the server. It
includes sections on front panel and rear panel specifications.
Chapter 2: Hardware Setup
This chapter lists the hardware setup procedures that you have to
perform when installing system components.
Chapter 3: Hardware Options
This chapter describes optional hardware procedures that you
may have to do when configuring the system.
Appendix A: Power Supply Information
This appendix gives information on the 200-watt switching power
supply that comes with the server.
Appendix B: Troubleshooting
This appendix lists the common problems that you may encounter
while using the server . It lists the possible causes of the problems
and offers solutions. You may refer to this part and try to solve
simple problems before calling customer support.
10Introduction: About This Manual
Page 11
Conventions
Symbols
To make sure that you perform certain tasks properly, take note of
the following symbols used throughout this manual.
WARNING: Information to prevent injury to yourself when
trying to complete a task.
CAUTION: Information to prevent damage to the components
when trying to complete a task.
IMPORTANT: Information that you MUST follow to complete
a task.
NOTE: Tips and information to aid in completing a task.
References
Refer to the following sources for additional information and for product
and software updates.
1. ASUS Motherboard User’s Manual
The motherboard manual included with this server contains
detailed information for advanced users.
2. ASUS Websites
The ASUS websites worldwide provide updated information on
ASUS hardware and software products. The ASUS websites are
listed in the ASUS Contact Information on page 6.
3. Other Documentation
Your product package may include other documentation, such as
component manuals, inserts, stickers, or notices. Read all
documentation before assembling or modifying the server.
AP140R Server User’s Manual11
Page 12
System Package Contents
The following checklist enumerates the components included in the
standard system package.
ASUS AR-10 1U Rackmount Chassis
• 200W ATX Power Supply
• Slim-type CD-ROM Drive
• 1.44MB Slim-type Floppy Disk Drive
• Front Bezel
• CPU Heatsink (without fan)
• AC Power Cord
• This System User’s Manual
ASUS NB-LM Motherboard
• 32-bit/33MHz PCI Riser Card
• Support CD with Drivers and Utilities
• Motherboard User’s Manual
Slide Rail Assembly (Rail Kit)
• Server-side and rack-side rails
• Mounting Ears Assembly
• Rail Kit User’s Manual
ASUS System Management Software CD
• System Management Software User’s Manual
If any of the above items is missing, contact your dealer.
12Introduction: About This Manual
Page 13
Chapter 1
This chapter describes the general
features of the server. This includes
sections on front panel, rear panel, and
internal features of the server.
System Overview
13AP140R Server User’s Manual
Page 14
1.1 System Features
The ASUS AP140R Server is a 1U rackmount form factor that
accommodates the ASUS NB-LM motherboard. The server is powered
by Intel
technologies through the chipsets embedded on the motherboard.
Following are highlights of the server’s many features.
®
Pentium® 4 processor , and supports the latest I/O and video
•Processor: Support for one 478-pin Intel
®
Pentium® 4 Northwood
processor up to 3GHz.
•Memory: Three DIMM sockets that support Intel PC133/PC100-
compliant DIMMs, NEC’s VC133-compliant Virtual Channel (VC)
SDRAM, or Enhanced Memory System’s High-speed DRAMs
(HSDRAMs) up to 3GB
•System Chipset: Intel
®
845 (Brookdale) chipset. The MCH and
the South bridge Intel I/O Controller Hub 2 (ICH2) are
interconnected through the Intel proprietary Hub interface. The
MCH provides the processor interface, memory interface, AGP
interface, and Hub Interface. The South bridge controller , referred
to as the Intel I/O Controller Hub 2 (ICH2) of the Intel 845 chipset,
provides the I/O subsystem that allows access to the rest of the
system. The ICH2 integrates I/O functions such as system bus
interface, Ultra A TA/100, Low Pin Count (LPC) interface, Universal
Serial Bus (USB) 1.1 interface, and PCI interface.
•LAN Chipset: One Intel 82550 10/100 Fast Ethernet controller
and one Intel 82562ET 10/100 PHY Fast Ethernet controller with
ICH2 built-in Media Access Controller (MAC).
•VGA Chipset: ATI RAGE-XL PCI with 8MB video memory
•Storage: One 3.5-inch slim-type floppy device, one 5.25-inch
slim-type CD-ROM drive, and supports three 3.5-inch wide 1inch high IDE hard disk drives on removable trays
•Expansion: One full-length 32-bit/33MHz PCI slot on riser card
•Power Supply: 200-watt ATX power supply
14Chapter 1: System Overview
Page 15
1.2 Front Panel Features
The front panel of the server allows easy access to the floppy, CDROM, and hard disk drives. The power button and the system LED
indicators are also located on the front panel.
Reset Button
Slim CD-ROM Drive
Hard Drive Bay 0
Power Button
Power LED
IDE LED
Hard Drive Bay 1Hard Drive Bay 2
Message LED
Floppy Drive
1.3 Rear Panel Features
The server rear panel includes the connectors the system devices
and a slot for an expansion card.
1 2 3 4 5 6 7 8 9
1. AC Power Connector
2. PS/2 Keyboard Port
3. PS/2 Mouse Port
4. USB Ports 1 and 2
5. Serial Port (COM1)
6. VGA Port
7. LAN1 Port (RJ-45)
8. LAN2 Port (RJ-45)
9. Expansion Slot
AP140R Server User’s Manual15
Page 16
1.4 Internal Features
The standard components inside the server include the motherboard,
power supply, floppy and CD-ROM drives, and cables. The picture
below shows the standard components of the server.
15
14
13
13
12
2
11
4
5 (Top)
6 (Bottom)
7
8 (Top)
9 (Bottom)
10
1. Power Supply
2. Power Supply Fan
3. CPU Blower
4. Floppy Ribbon Cable
5. Floppy Drive
6. Hard Disk Drive Bay 2
7. Hard Disk Drive Bay 1
8. Slim CD-ROM Drive
9. Hard Disk Drive Bay 0
10. 80-Wire IDE Cable
11. Chassis Fans
12. Motherboard
13. Riser Card Holder
14. Memory Modules (Optional)
15. Central Processing Unit (Optional)
16Chapter 1: System Overview
Page 17
Chapter 2
This chapter describes the hardware
setup procedures that you have to
perform when installing system
components.
Hardware Setup
17AP140R Server User’s Manual
Page 18
2.1 Opening the Chassis
The chassis is a 1U form factor designed for easy assembly and
disassembly, making the installation of internal components very
convenient. At the top of the chassis is a rotating lock that secures
the cover to the chassis.
Rotating Lock
Unlock the Cover
T o unlock the cover , turn the rotating
lock clockwise until the triangle mark
points to OPEN.
Triangle Mark
CLOSE
OPEN
Slide the Cover
Slide the top cover toward the front for about an inch, then lift it up from
the chassis. The top cover of the chassis has locking tabs at the rear
end that connect to the inner side of the back panel. Make sure to
disengage the locking tabs before lifting up the cover.
18Chapter 2: Hardware Setup
Page 19
2.2 Motherboard Placement
NOTE
The motherboard and other internal components of the
server are already installed as indicated in section “1.4
Internal Features”. Refer to the motherboard user’s manual
for detailed technical information about the motherboard.
Placement Direction
When installing the motherboard,
make sure that you place it into the
chassis correctly . The edge with the
external ports goes to the rear part
of the chassis.
Rear Panel
Motherboard Screws
Place six (6) screws in the holes
indicated by circles to secure the
motherboard to the chassis. Do not
overtighten the screws. Doing so
may damage the motherboard.
Note: This corner screw hole is used
to secure the fan partition bracket.
Note
AP140R Server User’s Manual19
Page 20
2.3 Installing the 1U Heatsink
CPU Heatsink
The 1U server comes with a specially designed heatsink as shown here.
The heatsink has four screws to secure it to the server chassis underneath
the motherboard.
Install the Heatsink
Place the heatsink on top of the
installed CPU matching the four
screws to the holes around the
socket. To secure the heatsink,
tighten each screw a little at a time
in a circle so that the heatsink will
rest on the CPU evenly.
IMPORTANT
The CPU heatsink must be installed to prevent damaging
the CPU and motherboard.
Connect the Fan Cable
From the factory , the CPU fan cable
is already connected to the 3-pin fan
connector on the motherboard
marked CPU_FAN.
CPU Fan Connector
20Chapter 2: Hardware Setup
Page 21
2.4 Hard Drive Connector Boards
The server comes with three externally accessible drive bays
connected to the IDE back plane by swappable connectors.
IDE Back Plane - IDE Connector Side
Power InIDE to MotherboardIDE to Motherboard
IDE Back Plane - Hard Drive Side
IDE Hard Drive Tray ConnectorIDE Hard Drive Tray ConnectorIDE Hard Drive Tray Connector
Hard Drive Tray Board
AP140R Server User’s Manual21
Hard Drive Tray Board
Hard Drive SideIDE Back Plane Side
Page 22
2.5 Installing a Hard Disk Drive
The server comes with three externally accessible drive bays. Due to
mechanical issues, the drive tray’s connector board may not fit some
hard drives. Make sure the connector board will fit the hard drive before
purchasing. Do not force the connector board onto the hard drive.
Drive Trays
In each of the drive bays is a
removable tray for mounting a hard
disk drive. Flip open the tray levers
to release the tray , then pull the tray
out of the chassis.
Tray Levers
Mount the Hard Drive
1.Set hard drive to “Cable Select”.
2.Remove the connector board.
3.Place hard drive into drive tray.
4.Secure the drive using 4 screws.
5.Attach connector board to drive.
6. Secure the connector board
using the original two screws.
Example: IBM hard drive’s default is “Master”.
You must change to “Cable Select” for this server.
Connector Board
Install the Hard Drive
After the drive is secured to the tray ,
carefully insert the drive into the bay ,
then push the levers back into place.
Tray Levers
22Chapter 2: Hardware Setup
Page 23
2.5 Installing a Hard Disk Drive
IDE and Power Cable Configurations
The IDE and power cables in the chassis are pre-arranged so you can
conveniently connect the cables. The picture below shows the cable
arrangement and proper connections.
Floppy Ribbon Cable
Power Cable for Hard
Drive Back Plane
IDE Cable for Hard
Drives 1 and 2
IDE Cable for Hard
Drive 0 and CD-ROM
Power Cable
for CD-ROM
Motherboard IDE Connectors
The motherboard has two IDE
connectors that support four IDE
devices on two channels. Each
channel supports one master and
one slave device, for a total of four .
AP140R Server User’s Manual23
Page 24
24Chapter 2: Hardware Setup
Page 25
2.6 Installing an Expansion Card
The motherboad includes one 32-bit PCI expansion slot. A PCI riser
card comes installed in this slot to accommodate a PCI expansion
card.
PCI Riser Card
Install a PCI card into this slot
Install these golden fingers into
the motherboard PCI slot
Remove the Riser Card, Holder, and Bracket
1. Lift up the Riser Card Holder
to access the PCI riser card.
2. Lift up the Locking Tab beside
the riser card holder.
3. Remove the PCI Slot Cover
from the rear panel.
Locking Tab
PCI Slot Cover
Riser Card Holder
Riser Card
AP140R Server User’s Manual25
Page 26
2.6 Installing an Expansion Card
Install the PCI Card
1.Install a PCI expansion card
into the slot on the riser card.
2.Install the riser card golden
fingers into the PCI slot on the
motherboard. Align and fit the
PCI card bracket into the slot
opening on the rear panel.
Secure the PCI Card
1.When the PCI card is installed,
replace and push down the
locking tab to hold the card in
place.
Riser Card
PCI Expansion Card
Locking TabRiser Card Holder
2.Replace the riser card holder
to secure the riser card and the
PCI card to the chassis.
Extended PCI Card
If you are installing an extended PCI
card, pull up the the plastic card
holder before installing the card.
When the card is in place, push
down the card holder to secure the
end of the extended PCI card.
Card Holder
26Chapter 2: Hardware Setup
Page 27
Chapter 3
This chapter describes optional hardware
procedures that you may have to do
when configuring the system.
Hardware Options
27AP140R Server User’s Manual
Page 28
3.1 Remove/Install a CD-ROM Drive
The 1U server supports a slim CD-ROM drive. The CD-ROM drive is
already installed in the chassis. If you have to remove and re-install
the drive in the future, refer to the instructions in this section.
CD-ROM Drive Location
The slim CD-ROM drive is on top of the HDD0 bay (leftmost bay when
you are facing the front panel).
Slim CD-ROM Drive
CD-ROM Adapter Board
The slim CD-ROM drive includes
an adapter board with a special
connector that matches the
connector at the back of the slim
CD-ROM drive. T wo screw holes
are available for securing the
board to the drive.
On the other side of the adapter
board, a power connector and a
standard IDE connector are
available.
Slim CD-ROM Connector
Screw Holes
Power
Connector
IDE Connector
28Chapter 4: Hardware Options
Page 29
3.1 Remove/Install a CD-ROM Drive
Removing the CD-ROM Drive
1. Disconnect the power and IDE
cables from the CD-ROM
adapter board. The board
remains attached to the drive.
IDE CablePower Cable
2. Remove the screws that
secure the CD-ROM cage. The
picture on the right shows the
locations of the screws.
3. Slide the CD-ROM drive cage outward to disengage it from the
chassis. See the direction of the arrow in the above picture.
4. Lift up the drive cage from the chassis.
5. The drive is secured by four screws (two on each side) to the
cage. Remove these screws to detach the drive from the cage.
NOTE
If you wish to replace the CD-ROM drive, detach the adapter
board from the drive and attach it to the new drive. Remove
the two screws that secure the adapter board to the drive.
AP140R Server User’s Manual29
Page 30
3.1 Remove/Install a CD-ROM Drive
Mounting the CD-ROM Drive
1.Attach the CD-ROM adapter
board to the rear end of the
slim CD-ROM.
2.Place the drive into the drive
cage. Take note of the drive
cage orientation. The front of
the drive should go to the end
with the cage guide tab.
3.Secure the drive to the cage
using four screws in the areas
indicated by circles as shown
in the picture.
Power Connector
Cage Guide Tab
IDE Connector
Installing the CD-ROM Drive
1.Place the CD-ROM drive on its
bay and slide it inward for
about an inch (as indicated by
the arrow), making sure that
the cage guide tab locks in
place.
2.Secure the drive cage to the
chassis with two screws in the
areas indicated by circles.
3.Connect the IDE and power
cables to the connectors on the
rear of the drive.
CD-ROM Adapter Board
30Chapter 4: Hardware Options
Page 31
3.2 Floppy Drive
The 1U server comes with a slim floppy disk drive already installed.
Refer to this section if you need to remove and re-install the floppy
drive in the future.
Removing the Floppy Drive
1.Disconnect the floppy cable
from the rear of the drive.
2.Remove the screws that
secure the floppy drive. The
picture on the right shows the
locations of the screws.
3.Slide the floppy drive cage out
of the bay.
4.The drive is secured by four
screws (two on each side) to
the cage. Remove these
screws to detach the drive from
the cage.
Mounting the Floppy Drive
1.Place the floppy drive into the
drive cage as shown.
2.Secure the drive to the cage
with the four screws that you
removed earlier.
Slim Floppy Disk Drive Cable
AP140R Server User’s Manual31
Page 32
3.2 Floppy Drive
Installing the Floppy Drive
1.Place the floppy drive on its
bay and slide it in until it fits.
2.Secure the drive cage to the
chassis with two screws in the
areas indicated by circles.
3.Connect the floppy dirve cable
to the connector on the rear of
the drive.
Slim Floppy Disk Drive Cable
32Chapter 4: Hardware Options
Page 33
3.3 Cooling System
CPU Blower
The system has one 9 cm CPU blower that maintains the
optimal CPU temperature. The blower is secured to the bracket
using two screws from the bottom side.
CPU Blower
IMPORT ANT
Make sure that the 3-pin blower cable is connected to the
connector marked CPU_F AN on the motherboard to prevent
thermal monitoring problems.
AP140R Server User’s Manual33
Page 34
3.3 Cooling System
Chassis Fans
Also included in the server cooling system are chassis fans
that help maintain efficient air circulation among the
components within the chassis. The chassis fans are attached
to the metal bracket between the disk drives and the
motherboard components.
Chassis Fan 2Chassis Fan 1CPU Blower
Rear View
Front View
IMPORT ANT
Make sure that the chassis fan cables are connected to the
chassis fan connectors on the motherboard to prevent
thermal monitoring problems.
34Chapter 4: Hardware Options
Page 35
3.4 Cable Connections
Most of the cables in the server are already pre-connected to their
respective connectors. This section illustrates the cable connections
for your reference, in case you unplugged the cables while installing
or removing system components.
CPU Blower
Connector
ATX Power
Connector
Power Fan
Connector
Floppy Disk Drive
Ribbon Cable
Chassis Fan
Connectors
Front Panel
LED Connector
IDE Connectors
NOTE
Refer to the motherboard user’s manual for detailed
information on the motherboard connectors.
AP140R Server User’s Manual35
Page 36
36Chapter 4: Hardware Options
Page 37
Appendix A
This appendix gives information on the
200-watt auto switching power supply
that comes with the server.
Power Supply
37AP140R Server User’s Manual
Page 38
A.1General Description
The server comes with a 200W ATX power supply with universal AC
input and PFC/ATX-compliant output cables and connectors. The
power supply includes a cooling fan.
The power supply has five plugs labeled P1 to P4. The picture below
shows the specific device assignments for the plugs.
P1. Output - Motherboard ATX Power
P2. Output - IDE Hard Drive Back Plane
P3. Output - Slim CD-ROM Drive
P4. Input - Power Supply Fan
This appendix lists the common problems
that you may encounter while using the
server . It lists the possible causes of the
problems and offers solutions. You may
refer to this part and try to solve simple
problems before calling customer
support.
Troubleshooting
41AP140R Server User’s Manual
Page 42
B.1Simple Fixes
NOTE
Some problems that you may encounter are not due to
defects on the system or the components. These problems
only requires simple troubleshooting actions that you can
perform by yourself.
ProblemAction
The power LED on the server
and/or the monitor do not light
up
The keyboard does not work
1.Make sure that the 115V/230V
voltage selector switch (if
available) is set to the correct
voltage supply in your area.
2.Check the power cable
connection on the system rear
panel if properly connected.
3.Make sure that the power
cables are connected to a
grounded power outlet.
4.Press the power button to
make sure that the system is
turned on.
Make sure the keyboard is
connected to the keyboard port.
The mouse does not work
Make sure the mouse is
connected to the mouse port.
The system does not perform
power-on self tests (POST) after
it was turned on
1.Check the memory modules
and make sure you installed
the DIMMs the system
supports.
2.Make sure that the DIMMs are
properly installed on the
sockets.
42Appendix B: Troubleshooting
Page 43
ProblemAction
The system continuously beeps
after it was turned on
The message “Non-system disk
or disk error” appears
Network connection not
available
1.Check the memory modules
and make sure you installed
the DIMMs the system
supports.
2.Make sure that the DIMMs are
properly installed on the
sockets.
A primary logical partition must
be created and set active to
boot from it.
1.Make sure the network cable is
connector the RJ-45 port on
the rear panel.
2.Make sure that you have
installed the network drivers
from the motherboard support
CD.
AP140R Server User’s Manual43
Page 44
44Appendix B: Troubleshooting
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