ASUS A002A User Manual
Meet your
phone.
About your phone
Microphone
LED
indicator
Receiver
Front
camera
Proximity/
light
sensor
Touch
screen
display
Laser
focus
RGB
sensor/
Camera
flash
Rear
camera
Depth sensing
camera
Setting up your phone
Your phone already has a SIM card
Volume
installed.
key
Optional: Insert the microSD card
1. With the phone facing up, insert the
tool that came with your phone into the
hole on the SIM/microSD card tray and
gently press to open the tray.
2. Place the microSD card into the tray
with the gold contacts facing down (as
shown).
3. Gently push the tray back in until it’s
securely closed.
NOTE: The microSD card is sold separately.
Para la versión en español, visite
VerizonWireless.com/Support
Fingerprint
sensor
Microphone
Audio jack
Not all features, apps or services may be available
with your plan, device, operating system and software
version. Please contact your wireless service provider
for more information.
NOTE: Devices and software are constantly
evolving—the screen images and icons you see here
are for reference only.
Touch
keys
Speaker
USB Type C port
Nano SIM/
microSD
combo card
slot
Motion
tracking
camera
Rear cover
Power key
15060-93800000
E12329
First Edition / January 2017
Charge your phone
Before turning on your phone, charge
it fully.
1. Connect the USB Type-C cable to the
AC power adapter.
2. Plug the AC power adapter into an
electrical outlet.
3. Connect the USB Type-C cable to your
phone.
WARNING: Only use approved chargers with your
device. Incompatible chargers or tampering with the
charger port could damage your device and void the
warranty.
Using your phone
Turning your phone on/off
To turn your phone on, press and hold
the Power button.
To turn your phone o, press and hold
the Power button. Then tap Power
o > OK.
Locking/unlocking the screen
To turn on your screen, press the Power
button. Then swipe upwards on the
screen to unlock it.
To turn o your screen and prevent
accidental key presses, press the
Power button.
Activating your phone
To activate your phone to use the
internet on Verizon’s 4G LTE network,
just turn on your phone and follow the
onscreen instructions.
NOTE: Subject to specific terms of use. For coverage
details, visit
verizonwireless.com/CoverageLocator
Learning more
The Help app gives
you tips, videos and
other information on
how to use your phone,
including:
Getting apps
Taking photos
Accessibility
settings
Visit verizonwireless.com/Support
Download a User Guide from
verizonwireless.com/Support
Managing your account
My Verizon Mobile app
Manage your account,
track your usage, edit
account information, pay
your bill and more.
Customer service
Call 800.922.0204
Twitter @VZWSupport
Additional information
Your wireless device and third-party services
Verizon Wireless is the mobile carrier associated with
this wireless device, but many services and features
offered through this are provided by or in conjunction
with third parties. Verizon Wireless is not responsible
for your use of this device or any non-Verizon Wireless
applications, services and products, including any
personal information you choose to use, submit or
share with others. Specific third-party terms and
conditions, terms of use and privacy policies apply.
Please review carefully all applicable terms, conditions
and policies prior to using this wireless device and any
associated application, product or service.
© 2017 Verizon Wireless. All Rights Reserved.
E12517 / First Edition / March 2017
Model: ASUS_A002A
ASUS® Warranty Information Form
Mr./Mrs./Miss/Ms.:
Telephone Number:
Address:
E-mail:
Purchase Date: (DD/MM/YYYY)
Dealer's Name:
Dealer's Telephone Number:
Dealer's Address:
Serial Number:
Important: Please store this card in a secured
location for future reference. ASUS reserves the right
to request this document before accepting repair requests. This does not affect or limit your mandatory
statutory rights.
This ASUS manufacturer warranty (hereafter referred
to as the “Warranty”) is granted by ASUSTeK Computer Inc. (hereafter referred to as“ASUS”) to the purchaser (hereafter referred to as “You”) of the ASUS
phone system (hereafter referred to as the “Product”).
This warranty is being delivered with the Product,
subject to the following terms and conditions. ASUS
accredited Service Agents and Repair Centers will
provide the services covered under this Warranty.
Warranty period of the Product:
This warranty applies for the period dened on the label sticker at the back of the Product (“Warranty Period”). For example : 24M means 24 months, and 36M
means 36 months from the warranty started date.
This warranty commences on the date the Product
was rst purchased by an end-customer (“Date of
Purchase”). If the Date of Purchase is not available,
the start of the Warranty Period will be on the date
the Product was rst activated by an end-customer
recorded by ASUS (“Date of Activation”). If the proof
of purchase cannot be provided or Date of Activation
cannot be applied, the manufacture date as recorded
by ASUS will be deemed to be the start of Warranty
Period.
Statutory Rights
This warranty is given independently of any statutory
rights that may apply in the country of purchase and
does not affect or limit such statutory rights in any
manner whatsoever.
1. General
ASUS warrants the Product to be free from defects in
workmanship and materials for the Warranty Period.
The Warranty does not cover bundled accessories,
which were delivered together with the Product such
as: cables, bag, earphone etc. If the Product fails
during normal and proper use within the Warranty
Period, ASUS, at its discretion, will repair or replace
the defective parts of the Product, or the Product
itself, with new or reconditioned parts or products
that are functionally equivalent or superior to those
originally supplied.
This Warranty applies only if the Product was newly
manufactured on the Date of Purchase and not sold
as used, refurbished or manufacturing seconds.
Please keep the original purchase invoice and this
warranty card for future service request. This Warranty does not include failure caused by improper installation, operation, cleaning or maintenance, accident,
damage, misuse, abuse, non-ASUS modications to
the product, any third party software programs, normal wear and tear or any other event, act, default or
omission outside ASUS’ control. For further details,
see section 6 of this Warranty Card.
All components that an ASUS Service Center repaired
or replaced will be under warranty for three months or
for the remainder of the warranty period, whichever
is applicable. The Repair Center may recover the
originally congured operation system bundled with the
Product. ASUS will not restore or transfer any data
or software from the Product’s original storage
media. If the Product is repaired, all user generated
data may be permanently deleted.
If the Product is under Warranty, You hereby agree to
transfer the ownership of replaced defective parts and
such parts shall automatically become the property of
ASUS.
2. Software Support
Any software delivered with the Product is provided
“as-is”. ASUS does not guarantee uninterrupted or
error-free operation of any software provided with the
Product.
This warranty covers the hardware of the Product.
ASUS will provide technical support for the Product’s
preinstalled software only when it concerns the proper
functioning of the hardware. For other problems
with the software, we advise You to review the user
manuals, the ASUS support web site and/or other
online resources. Third party software may require
support from the respective vendors.
3. TFT LCD defect policy
Despite the highest possible standards, the intricate
manufacturing of thin lm transistor (TFT) liquid crystal
display (LCD) screens may still produce slight visual
imperfections. These visual imperfections do not impair
the performance of Your Product. Thus, Asus does not
provide dead pixel warranty.
4. Customer responsibility
When using the Product
• Read the user manual rst and use the Product
only according to the user manual.
• Do not leave the Product connected to the power
supply once it is fully charged and not turned
on. Some electrical items are not designed to be
left connected to the power supply for extended
periods of time.
• Periodically back up your data stored on the
Product.
• Keep the original packaging. In case the Product
needs to be returned for repair, original packaging
provides a better protection for the Product during
transportation.
• Please check the manual and ASUS support
website for troubleshooting solutions, before
contacting the customer service.
• If the Product is designed with the TPM (Trusted
Platform Module) function, keep the embedded
security chip pre-boot password in a safe place
(Note: Due to the design of TPM, it is not
possible for ASUS to reset the embedded
security chip pre-boot password. If the
password is lost, the Product can only be
repaired by replacing the entire motherboard,
which is not covered under the Warranty.)
When contacting ASUS Customer Service
• Before contacting ASUS technical support, ensure
that You have the Product in front of You and that
it is turned on, if feasible. Please also be ready
to provide the Product’s serial number, the model
name, and proof of purchase.
• Technical support hotline phone number can be
found at http://support.asus.com.
• You will be requested by ASUS to perform some
of the Product’s troubleshooting tasks or actions,
which may include the following:
• Restoring the Product’s operating system,
factory-installed drivers, and applications to
the factory default settings.
• Installing updates, patches or service packs.
• Running diagnostic tools and programs on the
Product.
• Allowing ASUS technical support agent to
access the Product with remote diagnostic
tools (when available).
• Performing other reasonable activities
requested by ASUS, which will assist in
identifying or resolving the problems.
• If the problem is not solved remotely, you will have
to return the Product to an ASUS Repair Center
(this process is called “RMA”). ASUS will issue
an RMA number for Your Product. Please record
Your RMA Number for tracking purposes.
• Describe the problem clearly and completely on
the RMA request form.
• Enclose a copy of this completed warranty card
and a copy of Your sales invoice/receipt detailing
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