Astra Venture User Guide

ENHANCED FEATURE ADAPTER

User Guide

Venture

Multiline Communications System

Introduction .....................................................1

Unpacking the EFA...........................................2

EFA ports .........................................................3

Connecting your EFA to your Venture System ...4

Verify that the EFA is connected to your system..................5

Adding a music source .....................................5

Connecting a music source.................................................... 5

Activating Music on hold......................................................5

Activating Background music...............................................6

Adding loudspeaker paging.............................6

Connecting a loudspeaker page amplifier.............................6

Activating loudspeaker paging..............................................6

Adding the Venture Door Phone.......................6

Connecting your Venture Door Phone.................................. 7

Activating your Venture Door Phone....................................7

Setting Door phone options...................................................7

Adding an electronic door latch........................8

Connecting your electronic door latch ..................................8

Contents

Enhanced Feature Adapter User Guide i

Adding a fax machine or modem .................... 8

Connecting your fax machine or modem to your EFA..........9

Activating Fax switch............................................................9

Adding a Call Detail Recording ........................ 9

Connecting a computer..........................................................9

Contents

Connecting a printer.............................................................10

Activating CDR ...................................................................10

Adding account code capabilities to CDR........ 11

Password protecting the EFA option settings.. 11

Using EFA functions ....................................... 11

Answering a door phone call ...............................................11

Turning Background music ON or OFF at each Venture phone
12

Using an account code while on a call.................................12

Loudspeaker paging.............................................................13

Saving Background music and Account code to a Memory key
13

Saving Door phone to a Memory key..................................13

Troubleshooting ............................................ 14

EFA options

ii Enhanced Feature Adapter User Guide

does not appear in the Services list...................14

You forgot your password...................................................14

Appendix.......................................................15

Running cable to the jacks ..................................................15

Terminating two lines on the EFA......................................16

EFA connection requirements............................................ 17

Canadian regulatory information...................19

U.S. regulatory information............................20

Index.............................................................25

Contents

Enhanced Feature Adapter User Guide iii

Contents

iv Enhanced Feature Adapter User Guide

Introduction

Congratulations! Adding the
Enhanced Feature Adapter (EFA) to
your Venture system enables you to
connect seven devices: a music
source, an external page amplifier, a
door phone, a door locking/
unlocking device, a fax machine or
modem, and a printer or a PC.
Adding these devices to your
Venture system enables you to:

• provide music to callers who
have been put on hold

• play music though the handsfree
speaker of your phone

• page over a public address
system

• answer and open a door from a
phone in your Venture system

• use one line alternately for voice
calls, and for faxes or modem
transmissions

• accumulate and display Call
Detail Recording (CDR)
accounting information

This User guide explains how to
install the EFA, and to program and
use the EFA options.

☞

Note:

home or office that may be required
to install the devices connected to
your EFA should be done by
following the instructions that come
with each device. These instructions
are not covered in this

Guide

Any wiring of your

EFA User

.

Installing and using the

Enhanced Feature Adapter User Guide 1

Unpacking the EFA

When you unpack the EFA you should have: one EFA, one telephone cord and one AC power adapter.

EFA

AC power adapter

telephone cord

Installing and using the

2 Enhanced Feature Adapter User Guide

EFA ports

There are eight ports on the EFA:

1 2 3 4 5 6 7 8

Each port connects a different device to your Venture system:

1. a music source

2. an external paging amplifier

3. a door phone

4. a door locking/unlocking device

5. the phone line used as line 1 on your Venture phone or system, and if a fax or modem is attached, a second phone
line to be used for the fax

6. a fax machine or modem

7. a serial printer or a PC used as a Call Detail Recording output device

8. the AC power adapter provided with your EFA

Installing and using the

Enhanced Feature Adapter User Guide 3

Connecting your EFA to
your Venture System

1. Plug one end of the 6-wire cord
provided with your EFA into a
phone jack on which the
telephone line, used as line 1 on
your Venture system, is
terminated.

Note:

☞

used with a fax machine or
modem, a second line to be used
for the fax or modem line must
also be terminated on this jack.
See “Terminating two lines on
the EFA” on page 16.

2. Plug the other end of the 6-wire
cord into the telephone port

on your EFA.

3. Plug the power adapter cord into

Installing and using the

the AC power port on your
EFA.

If the EFA will be

!

line 1

telephone port

AC outlet

EFA

AC power port

4. Plug the power adapter into an
AC outlet.

4 Enhanced Feature Adapter User Guide

Verifying that the EFA is
connected to your system

1. Go to any Venture phone.

2. Press

3. Press ’ until your display

£

shows

EFA options

display does not show EFA
options, see “Troubleshooting”
on page 14.

.

. If your

Adding a music source

Adding a music source to your EFA
enables you to:

• provide music to calls on hold
for every telephone line
connected to your Venture
system

• play background music through
the handsfree speaker on idle
phones

☞

Note:

music source, applicable
copyright law may require that a

Depending on your

license be obtained for the right
to reproduce or transmit the
music source through the music
on hold or background music
features of this
telecommunications system.
Venture purchasers are solely
responsible for obtaining any
such license(s); in no event will
Northern Telecom or any of its
subsidiaries be liable for a
failure to obtain the required
licenses.

Connecting a music source

You will need a cable with a 3.5 mm
earphone jack on one end and
whatever is required to fit the output
of your music source on the other
end. Three typical types of
connectors are:

• for tape or CD players and tuners
— an RCA jack

• for amplifiers — a 3.5 mm
earphone jack

1. Plug the cable into the output
(line out) of your music source.

Note:

☞

cable into the loudspeaker
output of your music source. If
your music source has a separate
amplifier, use the auxiliary, line
out or headphone output jacks.

This could damage both
your EFA and the music
source.

2. Plug the other end of the cable
into the port on your EFA.

3. Turn on the music source.

Activating Music on hold

1. Go to any Venture phone.

2. Press

3. Press ’ until your display
shows

4. Press —.

Do

£

EFA options

not plug the

.

.

Installing and using the

Enhanced Feature Adapter User Guide 5

5. Press ’ until your display
shows

Music on hold

6. Press ¥ to turn on Music on
hold.

Activating Background music

Activating background music at any
Venture phone makes music
available to all Venture phones on the
system. Background music is then
turned ON or OFF at each phone.

1. Go to any Venture phone.

2. Press

3. Press ’ until your display

4. Press —.

5. Press ’ until your display

6. Press ¥ to turn on background

Installing and using the

£

shows

shows

music.

EFA options

Music at idle

.

.

.

.

☞

Note:

Background music ON or OFF at
each Venture phone” on page 12.

See also, “Turning

Adding loudspeaker
paging

Connecting a loudspeaker paging
amplifier for a public address system
enables you to make loudspeaker
announcements from your Venture
phones.With loudspeaker paging
activated, when you page all phones
from any Venture phone, your
message will be sent out over the
public address system as well as to all
of your Venture phones.

Connecting a loudspeaker page
amplifier

You will need a cable with a 3.5 mm
earphone jack on one end and
whatever is required to fit the input of
your external page amplifier on the
other end. These are available at most
electronics and audio stores.

1. Plug one end of the cable into the
input port of your paging
amplifier as shown in the
amplifier instructions.

2. Plug the other end of the cable
into the port on your EFA.

3. Turn on your external page
amplifier and follow the
manufacturer’s instructions for
selecting the appropriate input.

Activating loudspeaker paging

1. Go to any Venture phone.

2. Press

3. Press ’ until your display

4. Press —.

5. Press ’ until your display

6. Press ¥ to turn on external

shows

shows

paging.

£

EFA options

Extern page

.

.

.

6 Enhanced Feature Adapter User Guide

Adding the Venture Door
Phone

Adding the Venture Door Phone
(Aastra part number: A0665958)
enables you to answer a door from
one or all the phones in your Venture
system.

Note:

☞

Phone can be used with your EFA.

Connecting your Venture Door
Phone

You will need a pair of 16 to 20
gauge solid wires such as telephone
wire or doorbell wire. These are
available at most hardware and
building supply stores.

1. Follow the instructions included
in your Venture Door phone for
connecting the wires to it.

2. Strip approximately 1/4 inch of
insulation from the other end of
the wires.

Only the Venture Door

3. If the wires are stranded, apply
solder to the wires to make them
solid enough to insert into the
EFA terminals.

4. Insert the wires into the two
terminals. It does not matter
which wire goes into which
terminal.

☞

Note:

door phone wires from the EFA,
insert a stiff piece of wire (such
as a paper clip) into the slot
above the wire while pulling the
wire out of the terminal.

Activating your Venture Door
Phone

1. Go to any Venture phone.

2. Press

3. Press ’ until your display
shows

4. Press —.

To disconnect the

£

EFA options

.

.

5. Press ’ until your display
shows

Door phone

6. Press ¥ to turn on door phone
answering capabilities.

Setting Door phone options

By setting the following options, you
can customize the way your door
phone works.

Door phone name

door phone name to any 16-character
name you choose.

Door phone ID

assigned to your door phone at the
factory, to any 2-digit number you
choose.

Door timeout

times a phone will ring when the door
phone button is pressed. (The default
is three rings.)

Door calls all/Door calls
phone

—sets door phone calls to ring

at all phones or one phone in your

—changes 98, the ID

—sets the number of

.

—changes the

Installing and using the

Enhanced Feature Adapter User Guide 7

system. (
default setting.)

Door calls all

is the

7. Follow the display prompts.

Adding an electronic door

☞

Note:

phone

answered by the selected phone (after
the programmed number of rings),
the door phone call will ring on all
Venture phones.

Phone ID to call
Door calls phone, Phone ID to
call

selects one phone to which all

door phone calls will go.

1. Go to any Venture phone.

2. Press

3. Press ’ until your display
shows

4. Press —.

Installing and using the

5. Press ’ until your display
shows the Door phone option
you want to set.

6. Press ¥.

When

Door calls

is selected, but the call is not

—when you select

£

EFA options

.

.

latch

When you have added the Venture
Door Phone to your system, you can
use an electronic door latch to release
the door lock from your Venture
phones.

Connecting your electronic door
latch

You will need a pair of 16 to 20
gauge solid wires such as telephone
wire or doorbell wire available at
most hardware or building supply
stores.

1. Follow the door latch
manufacturer’s instructions to
connect one end of the wires in
place of the push button actuator
of the doorlatch.

2. Strip approximately 1/4 inch of
insulation from the other end of
the wires.

3. If the wires are stranded, apply
solder to the wires to make them
solid enough to insert into the
EFA terminals.

4. Insert the wires into the two

terminals on the EFA. It
does not matter which wire goes
into which terminal.

Note:

☞

door latch wires from the EFA,
insert a stiff piece of wire (such
as a paper clip) into the slot
above the wire while pulling the
wire out of the terminal.

To disconnect the

Adding a fax machine or
modem

If you subscribe to the telephone
service provider feature called
Distinctive Ringing, adding a fax
machine or modem to your system
through your EFA will enable you to
use one line alternatively for making
(and receiving) phone calls and for
sending (and receiving) faxes or

8 Enhanced Feature Adapter User Guide

modem transmissions. The line used
for both the fax or modem calls and
phone calls must be wired as line 2 in
the phone jack that you plug your
EFA into.

☞

Note:

ring phone number must be assigned
to the fax machine or modem.

☞

Note:

also be called Ident-a-call, Ident-a­ring, Teen Service, Smart Ring,
Signal Ring or Custom Ringing.

Connecting your fax machine or
modem to your EFA

1. Plug one end of the phone wire
that comes with your fax or
modem into your fax or modem.

2. Plug the other end of the phone
wire into the second port on

your EFA.

On line 2 the distinctive

Distinctive Ringing may

3. Set your fax machine or modem
to answer after 3 or more rings.

Activating Fax switch

This activates the Fax switch feature.

1. Go to any Venture phone.

2. Press

3. Press ’ until your display

4. Press —.

5. Press ’ until your display

6. Press ¥ to turn Fax switch on.

£

shows

EFA options.

shows

Fax switch

☞

Note:

line assigned to the Fax switch
rings at all Venture phones.

.

.

The distinctive ring

Adding a Call Detail
Recording

Connecting a printer or computer
with Call Detail Recording (CDR)
software to your system through your

EFA, provides accounting
information on all incoming and
outgoing calls except for calls less
than five seconds long, unanswered
calls and intercom calls. You can also
to enter an up to 4- digit account code
during a call so that you can track
calls for a specific customer or
account.

Your EFA requires:

• a serial printer set at 9600 baud
with a minimum of 40 columns.

OR

• a computer with Call Detail
Accounting software package
that accepts SL-1 records.

☞

Note:

record all numbers dialed including
passwords.

printer or computer is located
where this information can
remain confidential.

Your CDR printer will

Ensure that the

Installing and using the

Enhanced Feature Adapter User Guide 9

Connecting a computer

You will need a 9-pin serial cable. In
addition, if your computer uses a 25­pin connector for its serial port, you
need a 9-pin to 25-pin adapter. These
are available at any computer store.

1. Plug one end of the serial cable
into your computer.

2. Plug the other end of the serial
cable into your port on your

EFA.

3. Follow the instructions that
came with your software to
configure your computer for the
following serial format:

• 9600 baud

• 8 data bits

• No parity

Installing and using the

• 1 stop bit

Connecting a printer

To connect a printer, you will need a
9-pin null modem adapter and a 9-pin
serial cable. In addition, if your
printer uses a 25-pin connector for its
serial port, you will also require a 9­pin to 25-pin adapter. These are
available at any computer store.

☞

Note:

Technologies serial printer. No. 550
0102 02 103 is an example of a serial
printer that works with the Venture
EFA.

1. Plug the null modem adapter
into either end of your 9-pin
cable.

2. Plug either end of the 9-pin cable
into your printer.

3. Plug the other end of the 9-pin
cable into your port on your

EFA.

The Scriptos

4. Follow the instructions that
came with your printer to
configure your printer for the
following serial format:

• 9600 baud

• 8 data bits

• No parity

• 1 stop bit

Activating CDR

Activating CDR includes turning on
CDR, turning on Account code and
selecting on of these four CDR
output formats:

•

CDR in English

format used to print call
records in English

•

CDR in French

format used to print call
records in French

•

CDR in Spanish

format used to print call
records in Spanish

—a printer

—a printer

—a printer

10 Enhanced Feature Adapter User Guide

•

CDR as SL-1 data

computer format used by
call detail accounting
software

1. Go to any Venture phone.

2. Press £.

3. Press ’ until your display
shows

EFA options

4. Press —.

5. Press ’ until your display
shows

CDR OFF

6. Press ¥ to turn CDR on.

7. Press ’ until your display
shows

Account code OFF

8. Press ¥ to turn Account code
on.

☞ Note:

enables you to enter a 4-digit
code during a call so that you can
track calls for a specific
customer or account.

.

Account code ON

—a

.

.

9. Press ’ until your display
shows

CDR in English

’

=next *=change

10. If CDR in English is your
preference, press ™ to
exit the list or press ’ to go to
the next EFA option.

OR

If you want a different CDR
format, press ¥ and go on to
step 11.

11. Press ’ until your display
shows the format you want.

12. Press ¥ . Your display shows
the option you selected and

- confirmed -

.

.

Password protecting the
EFA option settings

When a 4-digit password is used, you
can limit access to the EFA options
sublist in the Services list to those
who know the password.

1. Go to any Venture phone.

2. Press £.

3. Press ’ until your display
shows

EFA options.

4. Press —.

5. Press ’ until your display
shows

Password

6. Press ¥ .

7. Follow the prompts to enter the
4-digit password.

.

Using EFA functions

The following EFA functions are
activated at each Venture phone:

• answering door phone calls

• turning background music on
and off

• adding account code
information for individual phone
calls to CDR records

• paging

Installing and using the

Enhanced Feature Adapter User Guide 11

Answering a door phone call

When you have activated the door
phone option on your Venture phone
and the door phone rings, your
display shows

Door phone calling

☞ Note: If you are using your

intercom line, when a door phone call
is received, you must release your
ongoing intercom call to answer the
incoming door phone call.

phone). To answer the door, go to the
door.

1. Pick up the handset or press

.

handsfree/mute key.

2. Press Û.

3. Press ’ until your display
shows

Door phone

4. Press —.

5. Speak to the person at the door.

.

3. Press — turn Background music
on.

OR

1. If you have saved Background
music to a memory key, press
the memory key twice.

☞ Note: See “Saving

Background music and Account
code to a Memory key” on
page 13.

☞ Note: When

phone

is selected, but the call is not
answered by the selected phone (after
the programmed number of rings),
the door phone call will ring on all of
your Venture phones.

Door calls

☞ Note: If all the intercom paths

are busy when a door phone call

Installing and using the

comes in, your display shows the

Door phone, 98

ID you have assigned to the door

12 Enhanced Feature Adapter User Guide

(or any other 2-digit

6. If you have a door unlocking
device and want to open the
door, press

Turning Background music ON
or OFF at each Venture phone

1. Press £.

2. Press ’ until your display
shows

¥ to open the door.

Background music

☞ Note: Background music

must be activated for this
message to be displayed.

☞ Note: You can adjust the

volume of music through the
speaker when it is playing:

• press the right end of the
¶ to
increase the volume.

.

OR

• press the left end of the
¶ to
decrease the volume.

Using an account code while on
a call

1. Make or answer a call.

2. Press £.

3. Press ’ until your display
shows

Account code

4. Press —.

5. Enter a 1 to 4-digit account code.

OR

.

☞ Note: When more than

one phone is included in a call,
the account code record lists
only the phone that made or
answered the call.

☞ Note: When an account

code is entered during a
conference call, it overrides any
previously entered account code.

1. If you have saved account code
to a memory key, make or
answer a call.

2. Press the memory key.

3. Press —.

4. Enter a 1 to 4-digit account code.

☞ Note: See “Saving

Background music and Account
code to a Memory key” on
page 13.

Loudspeaker paging

When the
to ON, when you page all phones on
your Venture system, your page is
also broadcast over your public
address system.

Saving Background music and
Account code to a Memory key

Background music and Account code
EFA options are stored in the Services list
as services once they have been
programmed. From the Services list they
can be saved to a memory key.

1. Press £.

2. Press ” or ’, until your

Extern page

option is set

display shows

music or Account code

Services list.

3. Press ß. The display
shows

Save to?

4. Press the memory key that you
want to use.

5. Follow the display prompts.

Saving Door phone to a Memory
key

When the Door phone option is activated,
the Door phone is listed in your Phone list
and your Directory. From the Phone list
or the Directory, it can be saved to a
memory key.

1. Press ’ until your display
shows

Door phone

2. Press ß. Your display
shows

Save to?

3. Press the memory key that you
want to use. The display shows

Saved: Memory key
Door phone

Background

in your

.

.

Installing and using the

Enhanced Feature Adapter User Guide 13

Troubleshooting

Troubleshooting is required when
you install your EFA and

options

Services list or when you forget
your password.

EFA options

the Services list

1. Ensure that there are 3 spaces

Troubleshooting

2. Ensure that your EFA is plugged

3. If the problem persists, unplug

4. Plug in a phone.

does not appear in the

does not appear in

available in your Services list to
display Background music,
Account code and EFA options.

☞

Note:

has a total of 20 spaces. To free
up spaces in your Services list
you can delete services or save
services to your memory keys.

into a live AC outlet.

your EFA from the phone jack.

The Services list

EFA

5. Pick up the handset. You should
hear dial tone.

6. Check on a Venture phone to
ensure that the
indicator light is lit.

7. If there is no dial tone, or the
phone’s
light is not lit, verify that the
phone jack is wired correctly,
see “Terminating two lines on
the EFA” on page 16.

8. If line one has dial tone and the
indicator light is lit, reconnect
your EFA.

9. If

EFA options

available in the Services list,
open the Termination Module
included with your EFA and
follow the instructions included
with it.

10. If problems persist call the
Aastra help desk at
1-800-574-1611.

„

„

is still not

indicator

You forgot your password

You can’t enter the EFA options list
because you have forgotten the
password.

1. Press

2. Press

3. Press —. The display reads

4. Enter the month, date and hour

5. Press ’ repeatedly until your

6. Press ¥. The display shows

£

until your display

’

shows

EFA options.

Please enter Password

(in 24 hour format) displayed on
the phone.

If your phone is displaying

FEB 21 3:45pm

would be 022115.

display shows Password

your 4-digit password.

.

>.

, the password

.

14 Enhanced Feature Adapter User Guide

Appendix

This appendix provides in-depth
information required to complete the
wiring of a Venture EFA, from the
connecting blocks to a Venture EFA.
It is intended for use by installers or
individuals with system wiring
experience.

Running cable to the jacks

When wiring is required for new
installations or to provide additional
phone lines:

• A separate jack is required for
the EFA.

• The same telephone line must
appear as line 1 on each Venture
phone and the EFA so that the
EFA will appear in the Services
list of each phone.

• Three (or more) twisted-pair
cable is recommended.

and the telephones (a home run
configuration) is recommended.

Note:

☞

configuration a separate cable is
run from the connecting block to
each telephone and from the
connecting block to the EFA.

In a home run

Appendix

• Running cable from the
connecting blocks to the EFA

Enhanced Feature Adapter User Guide 15

Terminating two lines on the EFA

This is required when a fax machine
or a modem will be sharing a
telephone line with a phone in your
system.

1. Connect phone line 1 to the red
and green pins of the phone jack

2. Connect phone line 2 to the

Appendix

black and yellow pins of the first
phone jack.

3. Plug one end of the telephone
cord provided with the EFA into
the phone jack.

4. Plug the other end of the
telephone cord into the phone
port on the EFA.

red

black

green

yellow

telephone cord

connecting block

line 1
line 2

EFA

16 Enhanced Feature Adapter User Guide

EFA connection requirements

The following table shows the ICON for the port to which the device should be connected, the type of connector
required, the acceptable level of input and output and impedance for each device connected to the EFA.

Appendix

Device Port

ICON

Music source (CD player, radio
etc.)

External page amplifier 3.5 mm mini jack connector, (output appears on both the left and right chan-

Venture door phone Push-in type connector suitable for AWG 16 to AWG 20 solid or tinned strand-

Door lock/unlock interface
(A normally open relay contact

used to control a door latch sole­noid or similar device.)

Type of connector required and acceptable levels of input or
output and device impedance

3.5 mm mini jack connector (output appears on left channel of a stereo jack
only)

Input level of -20dBVrms to +6dBVrms
Input impedance is 5 Kohms

nels)
Output impedance is 600 ohms. Output level is -14 dbVrms open circuit (-20

dbVrms into 600 ohms).

ed wire
The Venture door phone is the only door phone that can be attached to the EFA.

The Aastra part number for ordering a door phone is AO665958.
Push-in type connector suitable for AWG 16 to AWG 20 solid or tinned strand-

ed wire
Rating of relay contacts;1 Amp at 30 Vdc, 0.3 Amp at 110 Vdc, 0.5 Amp at

125 Vdc

Enhanced Feature Adapter User Guide 17

The telephone line used as line 1
on the Venture phone(s) and a
second telephone line used for
the fax machine.

Fax machine or modem RJ12 jack. (The Venture EFA is configured so the fax or modem line appears

Printer or computer DB9 connector.

Appendix

AC power The AC adapter is included with your EFA.

RJ12 jack. (This cord is provided with the EFA.)

on pins 3 and 4 of jack number 2.)

To connect a printer a null modem is also required.
To connect a computer with a 25-pin serial port connector a 9-pin to 25-pin
adapter is also required.

16 Vrms, 50/60 Hz, 500 ma

!

18 Enhanced Feature Adapter User Guide

Canadian regulatory
information

Industry Canada Notice

The Industry Canada label identifies certified
equipment. This certification means that the
equipment meets certain telecommunications
network protective, operational and safety
requirements. The Department does not
guarantee the equipment will operate to the
user’s satisfaction.

Before installing this equipment, users should
ensure that it is permissible to be connected to
the facilities of the local telecommunications
company. The equipment must also be
installed using an acceptable method of
connection. The method of connection
approved for this equipment as designated by
D.O.C. Standard CS-03 is a CA11A/CA14A
or CA11W/CA14W connection arrangement.
The A or W suffix indicates that either desk or
wall mounting is approved. In some cases, the
company’s inside wiring associated with a
single line individual service may be extended
by means of a certified jack-plug-cord
ensemble (telephone extension cord). The
customer should be aware that compliance
with the above conditions may not prevent
degradation of service in some situations.

Existing telecommunications company
requirements do not permit their equipment to

be connected to customer provided jacks
except where specified by individual
telecommunications company tariffs.

Repairs to certified equipment should be made
by an authorized Canadian maintenance
facility designated by the supplier. Any repairs
or alterations made by the user to this
equipment, or equipment malfunctions, may
give the telecommunications company cause
to request the user to disconnect the
equipment.

Users should ensure for their own protection
that the electrical ground connections of the
power utility, telephone lines and internal
metallic water pipe system, if present, are
connected together.

This precaution may be particularly important
in rural areas.

CAUTION

electrical ground connections themselves, but
should contact the appropriate electric
inspection authority, or electrician, as
appropriate.

NOTICE

each terminal device denotes the percentage of
the total load to be connected to a telephone
loop which is used by the device, to prevent
overloading. The termination of a loop may
consist of any combination of devices subject

: Users should not attempt to make

: The Load Number (LN) assigned to

only to the requirement that the sum of the LN
of all the devices does not exceed 100.

This telephone has been tested and found to
comply with the limits for a Class B digital
device in accordance with the Canadian EMI
requirement ICES-003.

CAUTION

accidental damage to cords, plugs, jacks and
the telephone, do not use sharp instruments
during the assembly procedures.

WARNING

free end of the receiver cord directly into a
wall or baseboard jack. Such misuse can result
in unsafe sound levels.

: To eliminate the possibility of

: Do not insert the plug at the

The exclamation point within
an equilateral triangle is
intended to alert the user to the
presence of important operat­ing and maintenance (serving)
instruction in the literature
accompanying the product.

This symbol on the product is also used to
identify the following important information:

Shock Hazard Warning:

To avoid potential electrical shock hazard to
personnel or damage to the telephone, use only
the manufacturer supplied equipment and
installation procedures. Specifically, use only
6 conductor modular Teladapt plug/cords with

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Enhanced Feature Adapter User Guide 19

this product, and the AC transformer must be
CSA/UL or CSA-NRTL/C approved Class 2,
level C, rated as follows:

For North American Markets mains nominal
AC voltage 110-117V:

For Venture EFA- Input: 117/120VAC, 50/
60Hz, 12W and Output: 16VAC 500 mA.

For International Markets mains nominal AC
voltage 220-240V:

For Venture EFA- Input: 220/240VAC, 50/
60Hz, 12W and Output: 16VAC 500 mA.

Substitution of non approved equipment will
void the Aastra warranty.

U.S. regulatory information

Radio/TV interference

Terminals equipped with electronic push-key
dials generate and use radio frequency energy,
and if not installed and used properly and in
strict accordance with the manufacturer’s
instructions, may cause interference to radio

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and television reception. These terminals have
been tested and found to comply with the
limits for a Class B digital device in
accordance with the specifications in Part 15
of the FCC rules. While these rules are

designed to provide reasonable protection,
there is no guarantee that interference will not
occur in a particular installation. You can
determine whether interference occurs by
monitoring your radio or television reception
while placing a call.

If your terminal causes interference, one of the
following measures may correct the problem:

Reorient or relocate the receiving TV or radio
antenna, where this may be done safely.

To the extent possible, move the telephone and
the radio or television farther away from each
other, or connect the telephone and the radio or
television to outlets on separate circuits.

Consult the dealer or an experienced radio/
television technician for additional
suggestions.

Federal Communications Commission
(FCC) notice

FCC registration number: This telephone
equipment complies with Part 68, Rules and
Regulations, of the FCC for direct connection
to the Public Switched Telephone Network.
(The FCC registration number appears on a
sticker affixed to the bottom of the telephone.)

Note

: FCC registration does not constitute an
expressed or implied guarantee of
performance.

Your connection to the telephone line must
comply with these FCC rules:

Use only an FCC standard RJ11W/RJ14W or
RJ11C/RJ14C network interface jack and FCC
compliant line cord and plug to connect this
telephone to the telephone line. (To connect
the telephone, press the small plastic tab on the
plug at the end of the telephone’s line cord.
Insert into a wall or baseboard jack until it
clicks. To disconnect, press the tab and pull
out.)

If a network interface jack is not already
installed in your location, you can order one
from your telephone company. Order RJ11W/
RJ14W for wall-mounted telephones or
RJ11C/RJ14C for desk/table use. In some
states, customers are permitted to install their
own jacks.

Your telephone may not be connected to a
party line or coin telephone line. Connection to
Party Line Service is subject to state tariffs.
(Contact the state public utility commission,
public service commission or corporation
commission for information.)

It is no longer necessary to notify the
Telephone Company of your phone’s
Registration and REN numbers. However, you
must provide this information to the telephone
company if they request it.

20 Enhanced Feature Adapter User Guide

If this terminal equipment causes harm to the
telephone network, the telephone company
will notify you in advance that temporary
discontinuance of service may be required. If
advance notice isn’t practical, the telephone
company will notify the customer as soon as
possible. Also, you will be advised of your
right to file a complaint with the FCC if you
believe it necessary.

The telephone company may make changes in
its facilities, equipment, operations or
procedures that could affect the operation of
the equipment. If this happens the telephone
company will provide advance notice in order
for you to make necessary modification to
maintain uninterrupted service.

Do not attempt to repair this equipment
yourself. If trouble is experienced with this
equipment, for repair or warranty information
please contact 1-800-574-1611

If the equipment is causing harm to the
telephone network, the telephone company
may request that you disconnect the equipment
until the problem is resolved.

Signaling method

dial allows it to signal in tones (DTMF). It can
complete calls to local and long distance lines
and can also complete long distance calls via

: The unit’s push-key

computer-phone systems such as MCI or
SPRINT.

Ringer Equivalence Number

Registration label (on bottom of phone),
includes a Ringer Equivalence Number
(REN), which is used to determine the number
of devices you may connect to your phone line.
A high total REN may prevent phones from
ringing in response to an incoming call and
may make placing calls difficult. In most
areas, a total REN of 5 should permit normal
phone operation. To determine the total REN
allowed on your telephone line, consult your
local telephone company.

Hearing aids

with hearing aids equipped with an appropriate
telecoil option and is compliant with the
requirements for hearing aid compatibility of
the Americans with Disabilities Act (ADA).

Programming emergency numbers: When
programming emergency numbers and/or
making test calls to emergency numbers:

1. Check with local authorities before making
any test calls to emergency numbers.

2. Remain on the line and briefly explain to the
dispatcher the reason for calling before
hanging up.

3. Perform such activities in the off-peak
hours, such as early mornings or late evenings.

: The telephone is compatible

: The FCC

CSA-NRTL/C installation
instructions

Warning

personnel or equipment damage observe the
following precautions when installing
telephone equipment:

1. Never install telephone wiring during a
lightning storm.

2. Never install telephone jacks in wet
locations unless the jack is specifically
designed for wet locations.

3. Never touch uninsulated telephone wires or
terminals unless the telephone line has been
disconnected at the network interface.

4. Use caution when installing or modifying
telephone lines.

Important safety instructions

When using your telephone equipment, basic
safety precautions should always be followed
to reduce risk of fire, electric shock and injury
to persons, including the following:

1. Read and understand all instructions.

2. Follow the warnings and instructions
marked on the product.

3. Unplug this product from the wall outlet
before cleaning. Do not use liquid cleaners or

: Avoid electrical shock hazard to

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Enhanced Feature Adapter User Guide 21

aerosol cleaners. Use a damp cloth for
cleaning.

4. Do not use this product near water, for
example, near a bath tub, wash bowl, kitchen
sink, or laundry tub, in a wet basement, or near
a swimming pool.

5. Do not place this product on an unstable
cart, stand or table. The product may fall,
causing serious damage to the product.

6. This product should never be placed near or
over a radiator or heat register. This product
should not be placed in a built-in installation
unless proper ventilation is provided.

7. Do not allow anything to rest on the power
cord. Do not locate this product where the cord
will be abused by persons walking on it.

8. Do not overload wall outlets and extension
cords as this can result in the risk of fire or
electric shock.

9. Never spill liquid of any kind on the
product.

10. To reduce the risk of electric shock do not
disassemble this product, but have it sent to a
qualified service person when some service or

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repair work is required.

11. Unplug this product from the wall outlet
and refer servicing to qualified service
personnel under the following conditions:

(A) When the power supply cord or plug is
damaged or frayed.

(B) If the product has been exposed to rain,
water or liquid has been spilled on the product,
disconnect and allow the product to dry out to
see if it still operates; but do not open up the
product.

(C) If the product housing has been damaged.
(D) If the product exhibits a distinct change in

performance.

12. Avoid using a telephone during an
electrical storm. There may be a remote risk of
electric shock from lightning.

13. Do not use the telephone to report a gas
leak in the vicinity of the leak.

14.

CAUTION

of accidental damage to cords, plugs, jacks,
and the telephone, do not use sharp
instruments during the assembly procedures.

15.

WARNING

free end of the handset cord directly into a wall
or baseboard jack. Such misuse can result in
unsafe sound levels or possible damage to the
handset.

: To eliminate the possibility

: Do not insert the plug at the

16. Save these instructions.

The exclamation point within an
equilateral triangle is intended to
alert the user to the presence of
important operating and
maintenance (serving) instruction
in the literature accompanying
the product..

This symbol on the product is used to identify
the following important information:

Shock Hazard Warning:

To avoid potential electrical shock hazard to
personnel or damage to the telephone, use only
the manufacturer supplied equipment and
installation procedures. Specifically, use only
6 conductor modular Teladapt plug/cords with
this product, and the AC transformer must be
CSA/UL or CSA-NRTL/C approved Class 2,
level C, rated as follows:

For North American Markets mains nominal
AC voltage 110-117V:

For Venture EFA- Input: 117/120VAC, 50/
60Hz, 12W and Output: 16VAC 500 mA.

For International Markets mains nominal AC
voltage 220-240V:

For Venture EFA- Input: 220/240VAC, 50/
60Hz, 12W and Output: 16VAC 500 mA.

22 Enhanced Feature Adapter User Guide

Substitution of non approved equipment will
void the Aastra warranty.

Warranty and repair

If you have several telephones and you are
having problems with all of them, or if your
telephone works in some outlets and not in
others, your problem may originate with the
local telephone lines or with central office
equipment. Contact your telephone company
repair service listed in the front of your phone
book.

Should the terminal fail during the twelve
month warranty period, please return it for
repair to the manufacturer, or to the authorized
agent as specified in the product literature.
You will be responsible for shipping charges,
if any, and for presenting proof of your
telephone’s date of purchase.

If the terminal is covered by a Telephone
Company Maintenance Agreement, follow the
procedure set forth in the Maintenance
Agreement for obtaining repair or replacement
of the terminal.

If the terminal is no longer covered by the
manufacturer or its authorized agents’
Warranty, and is not covered by a Telephone
Company Maintenance Agreement, you may
return the terminal to the manufacturer or its
authorized agents for repair or refurbishment.
You will be billed for any repairs.

Repair to this equipment can only be made by
Aastra Telecom Inc. and its authorized agents,
and by others who may be authorized by the
FCC. Questions about the warranty or requests
for the manufacturer’s policy and procedure
on repair and refurbishment should be directed
to the manufacturer or authorized agent as
specified in the product literature.

Manufacturer’s limited twelve month
warranty

Coverage

terminal against defects and malfunctions for a
period of twelve months from the date of
original purchase. If there is a defect or
malfunction, Aastra Telecom Inc. or its
authorized agents will, at its option, and as the
exclusive remedy, either repair or replace the
terminal at no charge if returned within the
warranty period.

If replacement parts are used during repair,
these parts may be refurbished or may contain
refurbished materials. If it is necessary to
replace the terminal, it may be replaced with a
refurbished terminal of the same design and
color. If it should become necessary to repair
or replace a defective or malfunctioning
terminal set under this warranty, the provisions
of this warranty shall apply to the repaired or
replaced terminal until the expiration of ninety
(90) days from the date of pick-up, or the date
of shipment to you of the repaired or

: The manufacturer warrants this

replacement set or until the end of the original
twelve month warranty period whichever is
later.

Exclusions

warranty this terminal to be compatible with
the equipment of any particular telephone
company. This warranty does not extend to
damage to product resulting from improper
installation or operation, alteration, neglect,
abuse, misuse, fire or natural causes such as
storms or floods after the terminal is in your
possession.

Aastra Telecom shall not be liable for any
incidental or consequential damages,
including but not limited to loss, damage, or
expense directly or indirectly arising from the
customer’s use or inability to use this product,
either separately or in combination with other
equipment. This paragraph, however, shall not
apply to consequential damages for injury to
the person in the case of telephones used or
bought for use primarily for personal, family,
or household purposes.

The warranty sets forth the entire liability and
obligations of Aastra Telecom Inc. and its
authorized agents with respect to breach of
warranty, and the warranties set forth or
limited herein are the sole warranties and are in
lieu of all other warranties, expressed or
implied, including warranties or fitness for
particular purpose and merchantability.

: Aastra Telecom Inc. does not

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Enhanced Feature Adapter User Guide 23

State law provisions: This warranty gives you
specific legal rights and you may have other
rights which vary from state to state. Some
states do not allow the exclusion of incidental
or consequential damages or allow limitation
on implied warranties or their duration, so that
above exclusions or limitations may not apply.

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24 Enhanced Feature Adapter User Guide

A

account code

using 13

activating

background music 6
CDR 10
Door Phone 7
Fax switch 9
loudspeaker paging 6
music on hold 5

adding

Call Detail Recording 9
electronic door latch 8
fax machine or modem 8
loudspeaker paging 6
music source 5

answering a door phone call 12

B

background music 6

at each Venture phone 12

C

Call Detail Recording

activating CDR 10
adding 9
connecting a printer 10

Canadian regulatory

information 19

CDR (see Call Detail

Recording) 10
CDR printer location 9
connecting

computer 10
EFA to your system 4
electronic door latch 8
fax machine or modem 8
loudspeaker page amplifier

6

music source 5

D

Distinctive Ringing 8
Door phone 7

E

EFA connection requirements

17

EFA options not in Services

list 14
EFA ports 3
electronic door latch 8

F

fax machine

connecting 9

Fax switch

activating 9

H

home run 15

M

modem

connecting 9
music at idle 5
music on hold 5

P

password protecting

EFA option settings 11
peripheral device wiring 1
ports, connections 3

Index

Index

Enhanced Feature Adapter User Guide 25

printers, compatible 10

EFA functions 11

R

regulatory information

Canadian 19

Index

U.S. 20

running cable to the jacks 15

S

saving to a memory key

Account code 13
Background music 13
Door phone 13

setting

Door phone options 7

T

Troubleshooting 14
twisted-pair cable 15

U

U.S. regulatory information 20
unpacking the EFA 2
using

account code 13

V

Venture Door Phone 6

connecting 7

26 Enhanced Feature Adapter User Guide