Astra 6755i User Manual

Aastra Model 6755i IP Phone

User Guide

Release 3.3.1 Service Pack 4

41-001386-05 REV03 – 07.2014

Software License Agreement

Aastra, hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable
and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Soft­ware was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution
under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copy­right law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdic­tion of the Customer. In addition, these confidential and proprietary programs are works conforming to the require­ments of Section 401 of title 17 of the United States Code. Customer shall not disclose to any third party such confiden­tial and proprietary programs and information and shall not export licensed Software to any country except in accord­ance with United States Export laws and restrictions.

Customer agrees to not reverse engineer, decompile, disassemble or display Software furnished in object code form.
Customer shall not modify, copy, reproduce, distribute, transcribe, translate or reduce to electronic medium or machine
readable form or language, derive source code without the express written consent of the Seller and its Suppliers, or dis­seminate or otherwise disclose the Software to third parties. All Software furnished hereunder (whether or not part of
firmware), including all copies thereof, are and shall remain the property of Seller and its Suppliers and are subject to the
terms and conditions of this agreement. All rights reserved.

Customer's use of this software shall be deemed to reflect Customer's agreement to abide by the terms and conditions
contained herein. Removal or modification of trademarks, copyright notices, logos, etc., or the use of Software on any
Equipment other than that for which it is intended, or any other material breach of this Agreement, shall automatically
terminate this license. If this Agreement is terminated for breach, Customer shall immediately discontinue use and
destroy or return to Seller all licensed software and other confidential or proprietary information of Seller. In no event
shall Seller or its suppliers or licensors be liable for any damages whatsoever (including without limitation, damages for
loss of business profits, business interruption, loss of business information, other pecuniary loss, or consequential dam­ages) arising out of the use of or inability to use the software, even if Seller has been advised of the possibility of such
damages.

ii 41-001386-05 REV03 – 07.2014

Content

Software License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Phone Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Installation and Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Plugging in and Starting the Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Network Connected/Network Disconnected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Idle Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

IP Phone Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Key Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Key Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Keypad Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Methods for Customizing Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Phone Options via the IP Phone UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Phone Options via the Aastra Web UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Phone Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Phone Status via IP Phone UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Finding Your Phone’s IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Phone Status via the Aastra Web UI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Customizing Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Ring Tones and Tone Sets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Contrast Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Backlight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Live Dialpad*. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Set Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Time and Date. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

41-001386-05 REV03 – 07.2014 iii

Content

Resetting a User Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Restarting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Phone Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Defining an Emergency Dial Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Line Keys, Programmable Keys, and Softkeys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Multiple Line and Call Appearances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Softkeys and Programmable Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

State-Based Softkeys (Bottom Keys only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Line Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Speeddial Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Editing Speed Dial Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

"Do Not Disturb" (DND) Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Busy Lamp Field (BLF) Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

BLF/List Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Automatic Call Distribution (ACD) Key (for Sylantro Servers). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Directed Call Pickup/Group Call Pickup Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

XML Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Flash Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Sprecode Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Park/Pickup Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Last Call Return (LCR) Key (Sylantro Servers only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Call Forward Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

BLF/Xfer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Speeddial/Xfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Speeddial/Conf. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Speeddial/MWI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Services Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Directory Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Callers List Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Intercom Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Phone Lock Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Paging Key (Sends the RTP Stream) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

None Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Empty Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

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Content

Deleting a Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Dialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Pre-dialing a Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Using Handsfree Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Using a Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Using Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Receiving Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Answering an Incoming Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Sending an Incoming Call to Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Handling Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Placing a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Transferring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Conferencing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Ending Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Managing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Directory List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Callers List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Account Configuration (DND and Call Forwarding) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Missed Calls Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Additional Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Display DTMF Digits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Play Call Waiting Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Stuttered Dial Tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

XML Beep Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Status Scroll Delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Switch UI Focus to Ringing Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Call Hold Reminder During Active Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Call Hold Reminder (on single hold) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Call Waiting Tone Period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

41-001386-05 REV03 – 07.2014 v

Content

Preferred Line and Preferred Line Timeout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Goodbye Key Cancels Incoming Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Message Waiting Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Incoming Intercom Call Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Using Redial Key for “Last Number Redial” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Group RTP Paging (receives RTP streams). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Shared Call Appearance (SCA) Call Bridging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

BroadSoft BroadWorks Executive and Assistant Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Star Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Other Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Model M670i and M675i Expansion Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Using the Expansion Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Troubleshooting Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Warranty-1

Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-1

Warranty Repair Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-1

After Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-1

Limited Warranty (Australia Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Warranty-2

Repair Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-2

Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-2

Warranty Repair Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-3

After Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-3

Appendix A - Time Zone Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index-1

vi 41-001386-05 REV03 – 07.2014

Welcome

The Aastra 6755i offers advanced XML capability to access custom applications and is fully interoperable with
leading IP-PBX platforms. Featuring a 5-line display, the 6755i supports up to 9 lines with call appearances and
allows you to make and receive calls, transfer, conference, and more. The 6755i IP telephone provides communica­tions over an IP Network using the SIP IP telephony protocol.

About this Guide

This guide explains how to use the basic features of your new 6755i phone. Not all features listed are available by default.
Contact your system or network Administrator to find out which features and services are available to you on your system.
Your System Administrator has the ability to customize some features on this phone. For information on more advanced
settings and configurations, administrators should refer to the Aastra SIP IP Phones Administrator Guide.

Documentation

• Aastra 6755i SIP IP Phone Installation Guide – Contains installation and set-up instructions, general features and func-

tions, and basic options list customization. This Installation Guide is included in the box with your phone.

• Aastra 6755i SIP IP Phone User Guide – Describes the most commonly used features and functions for an end user. This

User Guide can be downloaded from http://www.aastra.com.

• Aastra SIP IP Phones Administrator Guide – Describes how to set the 6755i phone up on the network and contains

advanced configuration instructions for the 6755i. This Administrator Guide is intended for the System Administrator
and can be downloaded from http://www.aastra.com.

Phone Features

• 8-line graphical LCD screen (144 x 75 pixels) with white backlight

• Built-in-two-port, 10/100 Ethernet switch - lets you share a connection with your computer

• 12 programmable keys
– 6 Top keys: Programmable hard keys

– 6 Bottom keys: Programmable state-based softkeys

• Press-and-hold speed dial key configuration feature

• 4 call appearance lines with LEDs

• Supports up to 9 call lines

• Full-duplex speakerphone for handsfree calls

• Headset mode support (via handset jack)

• Inline power support (based on 802.3af standard) which eliminates power adapters

• AC power adapter (included)

• Enhanced busy lamp fields*

• Set paging*

* Availability of feature dependant on your phone system or service provider

41-001386-05 REV03 – 07.2014 1

Welcome

Requirements

The 6755i IP Phone requires the following environment:

• SIP-based IP PBX system or network installed and running with a SIP account created for the 6755i IP phone.

• Access to a Trivial File Transfer Protocol (TFTP), File Transfer Protocol (FTP), Hypertext Transfer Protocol (HTTP) server,

or Hyper Text Transfer Protocol over Secure Sockets Layer (SSL) (HTTPS).

• Ethernet/Fast Ethernet LAN (10/100 Mbps)

• Category 5/5e straight through cabling

• Power source
– For Ethernet networks that supply in-line power to the phone (IEEE 802.3af):

– For power, use the Ethernet cable (supplied) to connect from the phone directly to the network for power. (No

48v AC power adapter required.)

– For Ethernet networks that DO NOT supply power to the phone:

– For power, use the 48V AC Power Adapter (included) to connect from the DC power port on the phone to a

power source.
or

– (optional) For power, use a Power over Ethernet (PoE) power injector or a PoE switch. A PoE power injector is

available as an optional accessory from Aastra. Contact your Administrator for more information.

Installation and Setup

If your System Administrator has not already setup your 6755i phone, please refer to the Aastra 6755i Installation Guide
for basic installation and physical setup information. For more advanced administration and configuration information,
System Administrators should refer to the Aastra SIP IP Phones Administrator Guide.

2 41-001386-05 REV03 – 07.2014

Getting Started

0%
LLDP

15%

Skip

Auto Discovery...

30%

DHCP: Waiting for IP

20%

The 6755i must be set up and be configured prior to its first use. This section describes phone behavior and start up
screens you may see when the phone is first plugged in, or when it is restarted.

Plugging in and Starting the Phone

The 6755i automatically begins the start up sequence as soon as it is connected. The phone goes through this process the
first time you plug in your phone and every time you restart your phone.

The phone displays the following startup screens.

41-001386-05 REV03 – 07.2014 3

Getting Started

SIP

92%

Network

80%

The 6755i phone then checks settings and looks for new configuration and firmware updates for the phone from a
server. If a new update is found, the phone displays the message “Updating Configuration”. This may take a few
moments while the phone downloads the latest updates.

45%

Updating config

Checking for firmware

50%

Do not unplug phone!

Note:

New updates to your phone can be automatically scheduled from the server. This is set up on the phone system by your
System Administrator and should be scheduled during non-business hours or slow call periods.

Important!

Do not unplug or remove power to the phone while it is checking or installing firmware and configuration information.

If language packs were loaded to your phone by your System Administrator, the following screen displays during startup.

70%

Downloading

Language Packs

When the configuration update is complete, the phone displays the following screens and then displays the Idle screen.

4 41-001386-05 REV03 – 07.2014

100%

Done

Getting Started

01/01/14 11:00am

L1 John Smith

Network Connected

01/01/14 11:00am

L1 John Smith

Network Disconnected

Network Connected/Network Disconnected

If your phone is successful when connecting to the network the following screen displays before changing to the Idle
screen.

If your phone did not successfully connect to the network, the "Network Disconnected" prompt appears on the display
and the telephone status light turns on.

Check that the cables are tightly connected to the phone and to the wall jack. The phone should automatically detect
when it is reconnected and displays the "Network Connected" prompt for a few seconds. However, if changes have been
made to your phone’s network settings, you may need to restart your phone.

For more information about connecting your phone, see the Aastra 6755i IP Phone Installation Guide, the section "Con-
necting to the Network and to Power".

Check with your system or network Administrator for assistance.

Note:

If the phone displays "No Service" you can still use the phone but it is not registered with the Registrar. For more infor­mation about registering your phone, see your System Administrator.

Idle Screen

When the phone has successfully updated the configuration and connected to the network, the phone displays the Idle
State screen. The idle screen is shown whenever your phone is not in use.

L1 John Smith

01/01/14 11:00am

41-001386-05 REV03 – 07.2014 5

Getting Started

Services

Directory

Callers List

Intercom

Note:

Your System Administrator sets up your SIP screen name, line number, and any other administrative features required.
If your name does not display on the screen, contact your System Administrator.

The Idle State screen lists your name (SIP screen name) and day, date, and time. In the above screen, the "L1" indicates
John Smith is configured on Line 1.

By default, the top programmable keys 1 through 4 are configured for Services, Directory, Callers List, and Intercom,
respectively. You can configure the 6 top programmable keys with up to 6 functions, and the 6 bottom softkeys with up
to 20 functions as required.

Reference

For more information about configuring the top programmable keys and the bottom softkeys, see “Softkeys and Pro-

grammable Keys” on page 47.

For more information about using the Services, Directory, Callers List, Intercom, Dial, Conference, and Transfer keys, see
the following sections:

• “Making Calls” on page 111.

• “Handling Calls” on page 117.

• “Managing Calls” on page 129.

Idle Screen With Softkeys/Programmable Keys Configured

If you or your Administrator have configured softkey functions on your phone, the labels for those functions display on
the screen. Programmable key functions (top keys) do not display on the LCD. For example, in the following illustration,
"Home" and "Office" were configured as speed dial keys on the bottom set of softkeys and "Do Not Disturb" (DND) was
configured on the top set of programmable keys.

Note:

The top programmable key descriptions do not display on the LCD. You can write the function assigned to the pro­grammable key using the label provided for the phone.

6 41-001386-05 REV03 – 07.2014

Getting Started

Configured

DND

Home
LCR
Office

Softkeys

Voicemail Icon

L1 John Smith

Dial
Conf
Xfer More

L1 John Smith

01/01/14 11:00am

Home
LCR
Office

Idle Screen with Voicemail Messages

The envelope icon displays on the Idle State screen only if you have new messages waiting. The number next to the
envelope indicates how many new messages you have.

L1 John Smith

1

01/01/14 11:00am

To access your voicemail messages, use the star codes for your system if a voicemail softkey has not been configured on
your phone. For more information on your system’s star codes, please refer to the documentation for the voicemail system
you are using.

Screen Display After Picking Up the Handset

When you pickup the handset, the screen displays as follows:

This screen displays the following keys located on the bottom left of the screen:

• Dial

• Conf (Conference)

• Xfer (Transfer)

These keys are static and cannot be changed.
A More softkey also displays at the bottom right of the screen if you have configured softkeys.

41-001386-05 REV03 – 07.2014 7

Getting Started

Idle Screen

After Handset Pickup

After Pressing "More"

01/01/14 11:00am

L1 John Smith

Home
LCR
Office

For example, in the illustration below, the 6755i has several bottom softkeys configured on the idle screen. A "More" key
displays for you to view additional softkeys on another screen. Also, if you pick up the handset, a "More" displays for you
to view additional softkeys. You can press the More softkey to toggle between the first and second screens to display all
configured softkeys.

L1 John Smith

L1 John Smith

Dial
Conf
Xfer More

Note:

The bottom set of 6 softkeys map to the current state-based configurable softkeys.

Home
LCR
Office More

8 41-001386-05 REV03 – 07.2014

IP Phone Keys



























Key Panel

The following sections describe the various 6755i phone key functions on both the symbol and text hardware platforms,
and how they help you make and manage your calls and caller information. Images of the symbol keys and the symbol
hardware platform are used throughout this document.

















6755i Handset

High Quality Speakerphone

Message Waiting Lamp

Goodbye Key

Options Key

Hold Key

Redial Key

Softkeys















Four (4) Line Call Appearance Keys

Speakerphone/Headset Key

Mute Key

Navigation Keys

Keypad

LCD Screen

Volume Control (+) (-)

41-001386-05 REV03 – 07.2014 9

IP Phone Keys

Goodbye

Options

Hold

Redial

Line 1Line 1

Line 2Line 2

Line 3Line 3

Line 4Line 4

L1

L2

L3

L4

Speaker/
Headset

Mute

Key Descriptions

The following table identifies the keys on the key panel of your 6755i IP phone that you can use for handling calls.

Tex t Ke ys Symbol Keys Key Description

Goodbye Key - Ends an active call. The Goodbye key also exits an open list,

such as the Options List, without saving changes.

Options Key - Accesses options to customize your phone. Your System
Administrator may have already customized some of your settings. Check
with your System Administrator before changing the Administrator-only
options.

Hold Key - Places an active call on hold. To retrieve a held call, press the call
appearance button beside the light that is flashing.

Redial Key - Redials up to 100 previously dialed numbers. Pressing the Redial
key twice simultaneously redials the last dialed number.

Volume Control Key - Adjusts the volume for the handset, headset, ringer,
and handsfree speaker.

L4

L3

L2

L1

Line/Call Appearance Key - Connects you to a line or call. The Aastra 6755i IP
phone supports up to 4 line keys.

Handsfree Key - Activates Handsfree for making and receiving calls without
lifting the handset. When the audio mode option is set, this key is used to
switch between a headset and the handsfree speakerphone.

Mute Key - Mutes the microphone so that your caller cannot hear you (the
light indicator flashes when the microphone is on mute).

Navigation Keys - Pres sing the UP and D OWN arro w keys le ts yo u view differ­ent status and text messages on the LCD display (if there is more than 1 line of
status/text messages). These keys also let you scroll through menu selectio ns,
such as the Options List, and scroll through a remote number that is displayed
on the phone. Users can press the scrolling DOWN navigation key to view the
rest of the phone number content.

Pressing the LEFT and RIGHT arrow keys lets you view the different line/call
appearances. While in the Options List, these keys allow you to exit or enter
the current option. When you are editing entries on the display, pressing the
LEFT arrow key erases the character on the left; pressing the RIGHT arrow key
sets the option.

10 41-001386-05 REV03 – 07.2014

Tex t Keys Symbol Keys Key Description

Programmable Keys - 6 Top keys: programmable hard keys

(up to 6 programmable functions)

By default, keys 1 through 4 are assigned as Services, Directory, Callers List,
and Intercom, respectively. Keys 5 and 6 have no assi gned functions. All 6 keys
are programmable and can be assigned to perform specific functions.

The following are the default functions for the programmable keys on the
6755i IP phone:

1 SERVICES Accesses enhanced features and services such as ML applications
and voicemail, provided by thirdparties.

2 DIRECTORY Accesses the Directory List which displays up to 200 names
and phone numbers (stored in alphabetical order).

3 CALLERS LIST Accesses the Callers List which lists the last 200 calls received.
4 INTERCOM Automatically connects with a remote extension for outgoing

calls, and answers incoming intercom calls.

5 NONE No assigned function
6 NONE No assigned function

The following softkeys display when you pick up the handset:

DIAL- After entering a phone number from the keypad, you can press the Dial
softkey to immediately dial the number.

CONF - Begins a conference with the active call.
XFER - Transfers the active call to another number.

IP Phone Keys

For more information about programming the programmable keys to per­form specific functions, see the “Softkeys and Programmable Keys” on

page 47.

Softkeys - 6 Bottom keys: programmable state-based softkeys
(up to 20 programmable functions).

For more information about programming the softkeys to perform specific
functions, see the “Softkeys and Programmable Keys” on page 47.

41-001386-05 REV03 – 07.2014 11

IP Phone Keys

Keypad Keys

The 6755i has a keypad with digits from 0 through 9, a “*” key, and a “#” key. Keys 2 through 9 contain the letters of the
alphabet. The 6755i phone keypad includes the following:

Keypad Key Description

0Dials 0

1 Dials 1
2 ABC Dials 2

3 DEF Dials 3

4 GHI Dials 4

5 JKL Dials 5

6 MNO Dials 6

7 P QRS Dials 7

8 TUV Dials 8

9 WXYZ Dials 9

Dials the Operator on a registered phone

When entering text, this key enters A with one press, B with two presses, and C with three presses

When entering text, this key enters D with one press, E with two presses, and F with three presses

When entering text, this key enters G with one press, H with two presses, and I with three presses

When entering text, this key enters J with one press, K with two presses, and L with three presses

When entering text, this key enters M with one press, N with two presses, and O with three presses

When entering text, this key enters P with one press, Q with two presses, R with three presses, and S with four presses.

When entering text, this key enters T with one press, U with two presses, and V with three presses

When entering text, this key enters W with one press, X with two presses, Y with three presses, and Z with four presses.

The "*" is called the "star key". The "#" is called the "number sign", "pound key", or "hash key", depending on one's nation­ality or personal preference. These can be used for special functions such as accessing voicemail. The “star key” and
“pound key” functions are dependant on your country’s feature availablities. Contact your System Administrator for
more information about available functions using these keys.

These keypad keys can be used for any of the following on the phone:

• Dial a phone number to make a call (see “Dialing a Number” on page 111.)

• Enter digits or letters in the IP Phone user interface.

• Program a speed dial number (see “Speeddial Key” on page 54.)

• Press a speed dial key (see “Speeddial Key” on page 54.)

• Press the keys associated with a called Interactive Voice Response (IVR) system.

12 41-001386-05 REV03 – 07.2014

Methods for Customizing Your Phone

There are two ways to customize specific options on your phone:

• Using the Options key on the IP Phone

• Using the Aastra Web UI in an Internet browser window from your PC.

Phone Options via the IP Phone UI

You can customize your phone by pressing the Options key and accessing the IP Phone UI.
These options allow you to customize the following phone settings.

Option
Number

1Call Forward

2 Preferences

3 Phone Status

4 User Password

5Administrator Menu

Option

1. All

2. Busy

3. No Answer
The menus that display for Call Forward are dependant on the Call Forward Mode set on the phone. Default is "Account" mode.

If the BroadSoft BroadWorks Executive and Assistant Services feature is enabled and your phone is configured with the Assistant’s
role, an additional Forward Filtering option may be available in the Call Foward menu. For information on the BroadWorks Executive
and Assistant Services feature, refer to BroadSoft BroadWorks Executive and Assistant Services on page 181.

1. Tones

– Ring Tone
– Ton e Set

2. Display

– Contrast Level
– Backlight

3. Speed Dial Edit

4. Live Dialpad

5. Set Audio

– Audio Mode
– Headset Mic Vol
– DHSG

6. Time and Date

– Time Format
– Daylight Savings
– Date Format
– Time Zone
– Time Server 1
– Time Server 2
– Time Server 3
– Set Time
– Set Date

7. Language

– Screen Language
– Input Language

1. IP&MAC Addresses

2. LAN Port

3. PC Port

4. Firmware Info

5. Error Messages

6. Copyright

(Password Protected)

41-001386-05 REV03 – 07.2014 13

Methods for Customizing Your Phone

Option
Number

6Restart Phone

7 Phone Lock

Option

Note:

*The "Administrator Menu" options are Administrator level functions only, and are not accessible by the user. These
options should only be set up and changed by your System Administrator.

Simplified Options Menu

Your System Administrator may configure a simplified options menu for your phone. The following table indicates the
options that may appear on your phone if the simplified options menu is applied.

Option
Number

1 Call Forward

2 Preferences

3 Phone Status

4 Phone Lock

Option

1. All

2. Busy

3. No Answer
The menus that display for Call Forward are dependant on the Call Forward Mode set on the phone. Default is "Account" mode.

If the BroadSoft BroadWorks Executive and Assistant Services feature is enabled and your phone is configured with the Assistant’s
role, an additional Forward Filtering option may be available in the Call Foward menu. For information on the BroadWorks Executive
and Assistant Services feature, refer to BroadSoft BroadWorks Executive and Assistant Services on page 181.

1. Tones

– Ring Tone
– Ton e Se t

2. Display

– Contrast Level
– Backlight

3. Set Audio

– Audio Mode
– Headset Mic Vol
– DHSG

1. IP&MAC Addresses

2. LAN Port

3. PC Port

4. Firmware Info

5. Error Messages

6. Restart Phone

7. Copyright

14 41-001386-05 REV03 – 07.2014

Methods for Customizing Your Phone

Using the IP Phone UI

IP Phone UI

1. Press the Options key on the phone to enter the Options List.

2. To go to an Option, use 5 and 2 to scroll through the list, or press the number corresponding to the Option.

3. Press the Select softkey, the 4 button, or press the digit number of the corresponding option to select an option.

4. Use the softkeys that display for each option to change a selected option.

5. Press the Done button to save the change.

6. Press the button, the 3 button, or the button at any time to exit without saving changes.

References

For more information about customizing your phone using the available options from the IP Phone UI, see the section

“Customizing Your Phone” on page 24.

For more information about Administrator options, contact your System Administrator.

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Methods for Customizing Your Phone

Phone Options via the Aastra Web UI

In addition to the IP Phone UI options, you can customize additional options on the IP Phone using the Aastra Web UI. In
order to access your phone using the Aastra Web UI, you need to know your phone’s IP address. To find your phone’s IP
address, see “Finding Your Phone’s IP Address” on page 21.

Using the Aastra Web UI

Aastra Web UI

1. Open your web browser, enter the phone’s IP address or host name into the address field and press <Enter>.

The following logon screen displays.

2. At the prompt, enter your username and password and click OK.

Note:
For a user, the default username is “user” and the password field is left blank.

16 41-001386-05 REV03 – 07.2014

The Status window displays for the IP phone you are accessing.

Methods for Customizing Your Phone

3. You can logout of the Aastra Web UI at any time by clicking Log Off.

41-001386-05 REV03 – 07.2014 17

Methods for Customizing Your Phone

• None • Call Forward

• Line • BLF/Xfer

• Speed Dial • Speeddial/Xfer

• Do Not Disturb (DND) • Speeddial/Conf

• Busy Lamp Field (BLF) • Speeddial/MWI

• BLF List • Directory

• Auto Call Distribution (ACD) • Callers List

• Directed Call Pickup • Filter

• Extensible Markup Language (XML) • Icom (Intercom)

• Flash • Services

• Sprecode • Phone Lock

• Park • Paging

• Pickup • Empty

• Last Call Return (LCR)

The following categories display in the side menu of the Aastra Web UI: Status, Operation, Basic Settings.

Headings Descriptions

Status The Status section displays the network status and the MAC address of the IP phone. It also displays hardware and firmware infor-

Operation User Password - Allows you to change user password.

mation about the IP phone, and information about the SIP account(s) currently configured on the phone. The information in the
Status window is read-only.

Phone Lock - Allows you to assign an emergency dial plan to the phone, lock the phone to prevent any changes to the phone and
to prevent use of the phone, and reset the user password.

Softkeys and XML - Allows you to configure up to 6 bottom softkeys with functions identified in the list below.

Programmable Keys - Allows you to configure up to 6 top programmable keys. By default, Keys 1 through 4 are programmed as

Services, Direc tory, Callers List, and Intercom, respectively. You can configure any of the six keys with the functions identified in the
list below.

Available Functions for Softkeys and Programmable Keys

Keypad Speed Dial - Allows you to assign a speed dial number to a specific digit on the phone’s keypad for speed dialing purposes.

Expansion Module - Allows you to configure an additional 36 softkeys with a M670i Expansion Module, or an additional 60

softkeys with a M675i Expansion Module if it is attached to the phone. This option displays on the side menu of the Aastra Web UI
only if an Expansion Module is attached.

Not all functions in the table above apply to the Expansion Modules.

Directory - Allows you to copy the Callers List and Directory List from your IP phone to your PC.

Reset - Allows you to restart the IP phone when required.

18 41-001386-05 REV03 – 07.2014

Headings Descriptions

Basic Settings Preferences - Allows you to enable/disable the following:

• Park Call

• Pick Up Parked Call

• Display DTMF Digits

• Play Call Waiting Tone

• Stuttered Dial Tone

• XML Beep Support

• Status Scroll Delay (seconds)

• Switch UI Focus to Ringing Line

• Call Hold Reminder During Active Calls

• Call Hold Reminder

• Call Waiting Tone Period

• Preferred Line

• Preferred Line Timeout (seconds)

• Goodbye Key Cancels Incoming Call

• Message Waiting Indicator Line

• DND Key Mode

• Call Forward Key Mode

This category also allows you to configure:

• Incoming Intercom Call Settings

• Group Paging RTP Settings

• Ring Tones (global and per-line basis)

• Time and Date Settings

• Language Settings

Methods for Customizing Your Phone

Account Configuration - Allows you to configure “Do Not Disturb” (DND) and “Call Forwarding” (CFWD) by account. You can have
multiple accounts on the 6755i.

41-001386-05 REV03 – 07.2014 19

Phone Status

You can view the status of your phone using the IP Phone UI or the Aastra Web UI.

Phone Status via IP Phone UI

The "Phone Status" option on the IP phone displays the status of your phone to the LCD display.
This option allows you to view your phone’s:

• Network status including your phone’s IP and MAC address

• Local Area Network (LAN) port information

• PC Port information (if PC link exists)

• Firmware version

• Error messages from the last reboot or startup

• Copyright information

Use the following procedure to view the status of your phone using the IP Phone UI.

IP Phone UI

1. Press on the phone to enter the Options List.

2. Select Phone Status.

3. Select the option you want to view:

• IP&MAC Address

• LAN Port

• PC Port

• Firmware Info

• Error Messages

• Copyright

The option you select displays to the LCD. Use the 5 and 2 keys to scroll the through the LCD display.

20 41-001386-05 REV03 – 07.2014

Phone Status

2.LAN Port

3.PC Port

Select

Done

Phone Status

1.IP&MAC Addresses

4.Firmware Info

192.168.0.100
MAC Address:

Done

IP&MAC Addresses

IP Address

00447D180326

Finding Your Phone’s IP Address

If you want to access your phone’s options using an Internet browser, you need to enter the IP address of the phone in the
browser to open the Aastra Web UI. Use the following procedure to find your phone’s IP address.

IP Phone UI

1. Press to enter the Options List.

2. Scroll to Phone Status and press Select.

Options List

1.Call Forward

2.Preferences

3.Phone Status

4.Password
Select

Done

3. Scroll to IP&MAC Addresses and press Select.

The IP address of your 6755i IP phone displays in the "IP Address" field.

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Phone Status

Phone Status via the Aastra Web UI

Use the following procedure to view the phone status via the Aastra Web UI.

Aastra Web UI

1. Open your web browser, enter the phone’s IP address or host name into the address field and press <Enter>.

2. In the Username/Password window, enter your username and password and click OK.

Note:

For a user, the default username is “user” and the password field is left blank.

The Status window displays for the IP phone you are accessing.

This Status window is view only. It displays the status of your phone which includes the following:

• Network Status

• Hardware Information

• Firmware Information

• SIP Status

22 41-001386-05 REV03 – 07.2014

SIP Account Status

The IP Phones show the SIP registration status on the IP Phone’s Status screen in the Aastra Web UI.

The following table describes the status conditions that can display for the account.

Status Condition Description

Registered Displays this status on accounts that HAVE been registered with the SIP proxy server.

Example:

Backup
Registrar

Line SIP Account Status Used?

1 [e-mail]:5060 Registered Yes

where
Account Number is “1”

SIP Account is “[e-mail]” on port “5060”
Status is “Registered”
Backup registrar is used (“Yes”)

SIP Error Number Displays on accounts when registration fails with the SIP proxy server.

Phone Status

Example:

Backup

Line SIP Account Status Used?

4 [e-mail]:5060 401 No

where
Account Number is “4”

SIP Account is “[e-mail]” on port “5060”
Status is “401” - Unregistered if SIP registration fails.
Backup registrar is used (“No”)

Registrar

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Customizing Your Phone

The following paragraphs describe the options available from either the IP Phone UI, the Aastra Web UI, or both, and pro­vide procedures applicable to the option.

Ring Tones and Tone Sets

You can configure ring tones and ring tone sets on the IP phone.

Ring Tones

There are several distinct ring tones a user can select from to set on the IP phones. You can enable/disable these ring
tones on a global or per-line basis.

The following table identifies the valid settings and default values for each type of configuration method.

Ring Tones Table

Configuration Method Valid Va lues Default Value

IP Phone UI Global

Ton e 1
Ton e 2
Ton e 3
Ton e 4
Ton e 5
Silent

Aastra Web UI Global:

Ton e 1
Ton e 2
Ton e 3
Ton e 4
Ton e 5
Silent

Lines 1 to 9 Per-Line Setting:

Global
Ton e 1
Ton e 2
Ton e 3
Ton e 4
Ton e 5
Silent

Global Setting:
Ton e 1

Global Setting:
Ton e 1

Per-Line Setting:
Global

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Customizing Your Phone

Ring Tone Sets

In addition to ring tones, you can configure ring tone sets on a global-basis on the IP phone. Ring tone sets consist of tones
customized for a specific country. The ring tone sets you can configure on the IP phones are:

• Australia

• Brazil

• Europe (generic tones)

• France

• Germany

• Italy

• Italy2

• Malaysia

• Mexico

• Russia

• Slovakia

• UK

• US (Default - also used in Canada)

When you configure the country's tone set, the country-specific tone is heard on the phone for the following:

• dial tone

• secondary dial tone

• ring tone

• busy tone

• congestion tones

• call waiting tone

• ring cadence pattern

You configure global ring tones and tone sets using the Aastra Web UI and the IP Phone UI.

Configuring Ring Tones and Tone Sets

IP Phone UI

Use the following procedures to configure ring tones and tone sets on the IP phone.

41-001386-05 REV03 – 07.2014 25

Customizing Your Phone

Global configuration only

1. Press on the phone to enter the Options List.

2. Select Preferences.

3. Select To n es .

4. Select Ring Tone.

5. Select the type of ring tone (Ton e 1 through Tone 5, or Silent).

6. Press Done.

7. Select Tone S et.

8. Select the country for which you want to apply the tone set.

Valid values are Australia, Brazil, Europe, France, Germany, Italy, Italy2, Malaysia, Mexico, Brazil, Russia, Slovakia,
UK, and US. Default is US.

9. Press Done.

The ring tone and tone set you select is immediately applied to the IP phone.

Aastra Web UI

1. Click on Basic Settings->Preferences->Ring Tones.

For global configuration:

2. In the "Ring Tones" section, select a country from the "Ton e Set" field.

Valid values are Australia, Brazil, Europe, France, Germany, Italy, Italy2, Malaysia, Mexico, Brazil, Russia, Slovakia,

UK, and US. Default is US.

3. Select a value from the "Global Ring Tone" field.
Note:

See the “Ring Tones Table” on page 24 for valid values.

For per-line configuration:

4. In the "Ring Tone" section, select a line for which you want to set ring tone.

5. Select a value from the "LineN" field
Note:

See the “Ring Tones Table” on page 24 for valid values.

6. Click Save Settings.

.

26 41-001386-05 REV03 – 07.2014

Customizing Your Phone

Contrast Level

The "Contrast Level" option on the IP phone allows you to set the amount of light that illuminates the LCD display. Use
this option to set the preference of contrast level.

You can set the contrast level using the IP Phone UI only.

Setting Contrast Level

IP Phone UI

1. Press on the phone to enter the Options List.

2. Select Preferences.

3. Select Display.

4. Select Contrast Level.

5. Use the 3 and 4

6. Press Done to save your selection.

navigation buttons to increase or decrease the intensity of contrast lighting on the LCD.

Backlight

The "Backlight" option on the IP phone allows you to set the backlight status on the LCD display to the following:

• Off - Backlight is always OFF.

• Auto (Default)- Automatically turns ON the backlight when the phone is in use, and then automatically turns OFF the

backlight when the phone is idle after a specified length of time.

Auto backlighting sets the phone to turn off the backlighting after a period of inactivity; the idle period is user definable
under the Advanced softkey when you select the Auto mode. In Auto mode, the backlight turns on with a key press or
state change on the phone.

Setting the Backlight

IP Phone UI

1. Press on the phone to enter the Options List.

2. Select Preferences.

3. Select Display.

4. Select Backlight.

5. Use the 5 and 2 navigation

are:

• Off

• Auto (Default)

6. If you selected "Off", p re ss Done to save your setting.

7. If you selected "Auto", press the Advanced softkey.

buttons to select the Backlight status for your phone. Default is "Auto". Available options

41-001386-05 REV03 – 07.2014 27

Customizing Your Phone

8. Using the keypad, enter the amount of seconds you want the phone to stay backlit when the phone is idle. Valid values

are 1 to 120 seconds (2 minutes). Default is 10 seconds. When this period of time is reached, the phone turns OFF
the backlight. Use the "Backspace" and/or "Clear" softkeys to delete entries if required.

9. Press Enter to save your setting.

Live Dialpad*

The "Live Dialpad" option on the IP phone turns the Live Dial Pad mode ON or OFF. With live dial pad ON, the 6755i IP
phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed. With live dial
pad OFF, if you dial a number while the phone is on-hook, lifting the receiver or pressing the initiates a call to that
number.

*Availability of feature dependant on your phone system or service provider.
You can enable/disable the live dialpad using the IP Phone UI only.

Enabling/Disabling Live Dialpad

IP Phone UI

1. Press on the phone to enter the Options List.

2. Select Preferences.

3. Select Live Dialpad.

4. Use the navigation keys to turn the live dialpad ON or OFF.

5. Press Done to save your setting.

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Customizing Your Phone

Set Audio

The "Set Audio" option on the IP Phone allows you to set the audio mode for your IP phone. It also allows you to set the
volume level of the headset microphone and enable/disable DHSG. You can set Audio on your IP phone using the IP
Phone UI only.

Audio Mode

The 6755i allows you to use a handset, a headset, or handsfree mode to handle incoming and outgoing calls. The audio
mode option provides different combinations of these three methods to provide maximum flexibility in handling calls.
There are four audio mode options you can set:

Audio Mode Option Description

Speaker This is the default setting. Calls can be made or received using the handset or handsfree speakerphone. In handset

audio mode, pressing the button on the phone switches to handsfree speakerphone. In Speaker audio
mode, lift the handset to switch to the handset.

Headset Ch oos e th is s et tin g if you wan t to mak e or rec eiv e al l ca lls usi ng a han ds et o r he ads et. Cal ls c an b e sw itc he d fr om t he

handset to headset by pressing the button on the phone. To switch from the headset to the handset, lift the
handset.

Speaker/Headset

Headset/Speaker

Incoming calls are sent to the handsfree speakerphone first when the button is pressed. By pressing the
button again, you can switch back and forth between the handsfree speakerphone and the headset. At anytime, lift-

ing the handset switches back to the handset from either the handsfree speakerphone or the headset.

Incoming calls are sent to the headset first when the button is pressed. By pressing the button again, you
can switch back and forth between the headset and the handsfree speakerphone. At anytime, lifting the handset

switches back to the handset from either the headset or the handsfree speakerphone.

Headset Mic Volume

The "Headset Mic Volume" option allows you to set the volume level for the headset microphone.

DHSG

The “DHSG” option allows you to enable or disable DHSG headset support.

Note:

A DHSG headset and an expansion module cannot be used concurrently as they both share the same headset port.

Setting Audio Mode, Headset Mic Volume, and DHSG

IP Phone UI

1. Press on the phone to enter the Options List.

2. Select Preferences.

3. Select Set Audio.

4. Select Audio Mode.

5. Select the audio mode you want to use on your phone. Default is Speaker.

Valid values are:

• Speaker (Default)

• Headset

• Speaker/Headset

• Headset/Speaker

6. Press Done to save your setting.

41-001386-05 REV03 – 07.2014 29

Customizing Your Phone

7. Select Headset Mic Volume.

8. Select the Low, Medium, or High volume level. Default is Medium.

9. Press Done to save your selection.

10.Select DHSG.

11.Select the DHSG is OFF or DHSG is ON option. Default is DHSG is OFF.

12.Press Done to save your selection.

Time and Date

On the IP phones, you can configure the following:

• Time and date

• Time and date format

• Time zone

• Daylight savings time

• Time Servers

Note:

Only the Time and Date Formats and Time Servers can be set using the Aastra Web UI

Configuring Time and Date

Use the following procedures to configure the time and date settings on the IP phone.

IP Phone UI

Set Time and Time Format

Note:

The time and time format you configure display on the phone’s idle screen.

1. Press on the phone to enter the Options List.

2. Select Preferences.

3. Select Time and Date.

4. Select Set Time.

5. Using the keys on the keypad, enter a time to set on the IP phone. Use the

"Backspace" key to move back a space and delete a character. Use the "AM/PM" softkey to specify either AM or PM
for the time setting.

6. Press Enter to save the setting.

7. Select Time Format.

8. Using the navigation keys, set the Time Format to either a 12 hour format or a 24 hour format. Valid values are 12 Hour

and 24 Hour. Default is 12 Hour.

9. Press Done to save the Time Format you selected.

30 41-001386-05 REV03 – 07.2014

Set Date and Date Format

Note:

The date and date format you configure display on the phone’s idle screen.

1. Select Preferences.

2. Select Time and Date.

3. Select Set Date.

4. Using the keys on the keypad, enter a date to set on the IP phone. Use the

"Backspace" key to move back a space and delete a character.

5. Press Enter to save the setting.

6. Select Date Format.

7. Select a date format from the list of options. Default is WWW MMM DD. Valid values are:

• WWW MMM DD (default)

• DD-MMM-YY

• YYYY-MM-DD

• DD/MM/YYYY

• DD/MM/YY

• DD-MM-YY

• MM/DD/YY

• MMM DD

• DD MMM YYYY

• WWW DD MMM

• DD MMM

• DD.MM.YYYY

Customizing Your Phone

8. Press Done to save the Date Format.

Set Time Zone

1. Select Preferences.

2. Select Time and Date.

3. Select Time Zone.

A list of Time Zones displays for different areas of the world.

4. Select a Time Zone that applies to your area.

The default Time Zone is US-Eastern.

Note:

For a list of the Time Zones values available on the IP Phone, see “Appendix A - Time Zone Codes.”

5. Press Done to save the Time Zone setting.

Daylight Savings Time

1. Select Preferences.

2. Select Time and Date.

3. Select Daylight Savings.

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Customizing Your Phone

4. Select a Daylight Savings time from the list of options.

Default is Automatic. Valid values are:

• OFF

• 30 min summertime

• 1h summertime

• Automatic (Default)

5. Press Done to save the Daylight Savings value you selected.

Set Time Servers

With a valid time server enabled your IP phone will synchronize the time displayed with the specified configuration
server. The phone will use the time from Time Server 1 unless it is not configured or unavailable, in which case it will
move on to Time Server 2, and if necessary Time Server 3.

1. Select Preferences.

2. Select Time and Date.

3. Select Time Server 1, Time Server 2, or Time Server 3.

4. Using the keys on the keypad, enter an IP address or domain name for the time server.

Use the "Backspace" key to move back a space and delete a character. Use the "Dot" softkey to enter dots within the
IP address or domain name. Use the "ABC" softkey to toggle between entering numbers and entering letters.

5. Press Enter to save the time server setting.

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Customizing Your Phone

Aastra Web UI

1. Click on Basic Settings->Preferences->Time and Date Setting.

2. In the “Time Format” field, select the time format you want to use on your phone. Valid values are:

• 12h (12 hour format) (default)

• 24h (24 hour format)
Note:

The time and time format you configure display on the phone’s idle screen.

3. In the “Date Format” field, select the date format you want to use on your phone. Default is WWW MMM DD.

Valid values are:

• WWW MMM DD (default)

• DD-MMM-YY

• YYYY-MM-DD

• DD/MM/YYYY

• DD/MM/YY

• DD-MM-YY

• MM/DD/YY

• MMM DD

• DD MMM YYYY

• WWW DD MMM

• DD MMM

• DD.MM.YYYY
Note:

The date and date format you configure display on the phone’s idle screen.

4. In the “NTP Time Servers” field, enable by checking the checkbox or disable by unchecking the box (default is

enabled).

5. In the “Time Server 1”, “Time Server 2”, and “Time Server 3” fields, enter IP addresses or qualified domain names

for the primary, secondary, and tertiary time servers.

Note:

Time Servers can only be entered if NTP Time Servers is enabled.

6. Click Save Settings.

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Customizing Your Phone

Language

The IP phones support several different languages. You can have the IP Phone UI and the Aastra Web UI display in a spe­cific language as required. When you set the language to use, all of the display screens (menus, services, options, config­uration parameters, etc.) display in that language. The IP phones support the following languages:

• English

• Czech

• Catalan

• Valencian

• Welsh

• German

• Danish

• Spanish

• Mexican Spanish

• Finnish

• French

• Canadian French

• Italian

• Dutch

• Dutch (Netherlands)

• Norwegian

• Polish

• Portuguese

• Portuguese Brazilian

• Romanian

• Russian

• Slovak

• Swedish

• Turkis h

You can also configure the language to use when inputting values in the Aastra Web UI and the IP Phone UI.

Specifying the Language to Use

Once the language pack(s) are available on your phone from your System Administrator, you can specify which language
to use on the phone and/or the Aastra Web UI.

Note:

All languages may not be available for selection. The available languages are dependant on the language packs cur­rently loaded to the IP phone.

IP Phone UI

Use the following procedure to specify which language to use for the IP Phone UI.

1. Press on the phone to enter the Options List.

2. Select Preferences.

34 41-001386-05 REV03 – 07.2014

Customizing Your Phone

3. Select Language.

4. Select Screen Language.

The current language setting displays on the IP Phone.

5. To change the language setting, use the 5 and 2 keys to scroll through the languages.
Note:

All languages may not be available for selection. The available languages are dependant on the language packs cur­rently loaded to the IP phone. English is the default language and cannot be changed or removed. For more infor­mation about loading language packs, see your System Administrator.

6. Press Done to set the language on the phone.

The change is dynamic. When you exit the Options Menu, the phone displays all menu items in the language you selected.

Aastra Web UI

Note:

You must have the language pack(s) already loaded to your phone in order to use them. For more information about
loading language packs, see your System Administrator.

1. Click on Basic Settings->Preferences->Language Settings.

2. In the “Webpage Language” field, select a language to apply to the Aastra Web UI.
Note:

All languages may not be available for selection. The available languages are dependant on the language packs cur­rently loaded to the IP phone by your System Administrator. English is the default language and cannot be changed
or removed.

3. Click Save Settings. The change is dynamic. The Aastra Web UI displays all screens in the language you selected.

41-001386-05 REV03 – 07.2014 35

Customizing Your Phone

Language Input

The 6755i supports text and character inputs in various languages (English, German, French, Spanish, Italian, Portuguese,
Russian, and Nordic). Inputting textual or character information into the IP Phone UI can be done using the keypad on
the phone. You enable the Language Input feature using the Aastra Web UI or the IP Phone UI. You can then use text and
characters in a specific language when performing inputs on the phone.

The following tables identify the language characters that you can use to enter text and characters on the 6755i.

Keypad Input Alphabet Tables

English

Key Uppercase Characters Lowercase Characters

00 0
1 1;=_,-'&() 1.:;=_,-'&()

2ABC2 abc2
3 DEF3 def3
4GHI4 ghi4

5 JKL5 jkl5
6MNO6 mno6
7 PQRS7 pqrs7

8TUV8 tuv8
9 WXYZ9 wxyz9
* * <SPACE> * <SPACE>

# #/\@ #/\@

French

Key Uppercase Characters Lowercase Characters

00 0
1 1.:;=_,-'&() 1.:;=_,-'&()
2ABC2ÀÂÇÁÅÆ abc2àâçáåæ

3 DEF3ÉÈÊË def3éèêë
4 GHI4ÎÏ ghi4îï
5 JKL5 jkl5

6 MNO6СУТФЦ mno6сутфц
7 PQRS7 pqrs7

8 TUV8 tuv8úùûü
9 WXYZ9 wxyz9
* * <SPACE> * <SPACE>

# #/\@ #/\@

36 41-001386-05 REV03 – 07.2014

Customizing Your Phone

Spanish

Key Uppercase Characters Lowercase Characters

00 0
1 1.:;=_,-'&() 1.:;=_,-'&()
2 ABC2ÁÀÇ abc2áàç

3 DEF3ÉÈ def3éè
4GHI4ÏÍ ghi4ïí
5 JKL5 jkl5

6 MNO6ÑÓÒ mno6ñóò
7 PQRS7 pqrs7
8 TUV8ÚÜ tuv8úü

9 WXYZ9 wxyz9
* * <SPAC E> * <SPACE>
# #/\@ #/\@

German

Key Uppercase Characters Lowercase Characters

00 0

1 1.:;=_,-'&() 1.:;=_,-'&()
2ABC2ÄÀ abc2äà
3 DEF3É def3é

4GHI4 ghi4
5 JKL5 jkl5
6MNO6Ö mno6ö

7 PQRS7ß pqrs7ß
8TUV8Ü tuv8ü
9 WXYZ9 wxyz9

* * <SPAC E> * <SPACE>
# #/\@ #/\@

Italian

Key Uppercase Characters Lowercase Characters

00 0

1 1.:;=_,-'&() 1.:;=_,-'&()
2ABC2ÀCÇ abc2àcç
3 DEF3ÉÈË def3éèë

4GHI4 ghi4
5 JKL5 jkl5
6 MNO6ÓÒ mno6óò

7 PQRS7 pqrs7
8TUV8Ù tuv8ù
9 WXYZ9 wxyz9

* * <SPAC E> * <SPACE>
# #/\@ #/\@

41-001386-05 REV03 – 07.2014 37

Customizing Your Phone

Portuguese

Key Uppercase Characters Lowercase Characters

00 0
1 1.:;=_,-'&() 1.:;=_,-'&()
2 ABC2БАВГЗ abc2бавгз

3 DEF3ÉÊ def3éê
4GHI4Í ghi4í
5 JKL5 jkl5

6 MNO6ÓÔÕ mno6óôõ
7 PQRS7 pqrs7
8 TUV8ÚÜ tuv8úü

9 WXYZ9 wxyz9
** <SPACE> * <SPACE>
# #/\@ #/\@

Russian

Key Uppercase Characters Lowercase Characters

00 0

1 1.:;=_,-'&() 1.:;=_,-'&()
2АБВГ2ABC aбвг2abc
3 ДЕЁЖЭ3DEF Дeëжз3def

4 ИЙКЛ4GHI ийкл4ghi
5 МНОП5JKL мноп5jkl
6РСТУ6MNO рсту6mno

7 ФХЦЧ7PQRS7 фхЧч7pqrs
8ШЩЪЫ8TUV шщъы8tuv
9 ЬЗЮЯ9WXYZ ьзюя9wxyz

** <SPACE> * <SPACE>
# #/\@ #/\@

Nordic

Key Uppercase Characters Lowercase Characters

00 0

1 1.:;=_,-'&() 1.:;=_,-'&()
2 ABC2ÅÄÆÀ abc2åäæà
3 DEF3É def3é

4GHI4 ghi4
5 JKL5 jkl5
6 MNO6ÖØ mno6öø

7 PQRS7ß pqrs7ß
8TUV8Ü tuv8ü
9 WXYZ9 wxyz9

** <SPACE> * <SPACE>
# #/\@ #/\@

38 41-001386-05 REV03 – 07.2014

Customizing Your Phone

Configuring Language Input Using the IP Phone UI

You can configure the language you use for inputting on the phone by setting the Input Language option. The default
input language setting is English. You can change this setting using the IP Phone UI or the Aastra Web UI.

IP Phone UI

Use the following procedure to change the input language using the IP Phone UI.

1. Press on the phone to enter the Options List.

2. Select Preferences.

3. Select Language. Select Input Language.

Select the language you want to use when inputting text and characters into the IP Phone UI. Valid values are:

• English (default)

• Français (French)

• Español (Spanish)

• Deutsch (German)

• Italiano (Italian)

• Português (Portuguese)

• Русский (Russian)

• Nordic
Note:

Available input languages are dependent on the configuration enabled by your System Administrator.

4. Press Done when you have selected an input language.

Aastra Web UI

Use the following procedure to set the input language using the Aastra Web UI.

1. Click on Basic Settings-> Preferences->Language Settings.

2. Select a language from the "Input Language" field. Setting this field allows you to specify the language to use when

entering text and characters in the Aastra Web UI and IP Phone UI. Valid values are:

• English (default)

• Français (French)

• Español (Spanish)

• Deutsch (German)

• Italiano (Italian)

• Português (Portuguese)

• Русский (Russian)

• Nordic
Note:

All languages may not be available for selection. The available input languages are dependant on the configuration
enabled by your System Administrator.

3. Click Save Settings. The change is dynamic. The Aastra Web UI and IP Phone UI allow you to enter text and characters

in the language you selected.

41-001386-05 REV03 – 07.2014 39

Customizing Your Phone

Latin 2 Character Set

The 6755i includes support for ISO 8859-2 (Latin2) of multi-national languages when displaying and inputting in the IP
Phone UI and the Aastra Web UI.

UTF-8 is also compatible with XML encoding on the IP Phones.
The following table illustrates the Latin 2 character set used on the 6755i IP Phone.

40 41-001386-05 REV03 – 07.2014

Customizing Your Phone

User Password

This category allows you to change the user password for your phone. Changing your password ensures that only you can
alter your phone settings, and helps keep your system secure. You can change your user password using the IP Phone UI or
the Aastra Web UI.

If you change the password Then you need to:

using the IP Phone UI, use that new password to log into the Aastra Web UI.

using the Aastra Web UI, use that new password when changing the user password via the IP Phone UI.

Note:

Valid values when creating or changing a password are 0 to 4294967295 (integers only; symbols and alpha characters
are not allowed). Default password is an empty string "" (field is blank).

Setting a User Password

IP Phone UI

Note:

If required, use the following keys while entering a password

•Backspace softkey moves cursor back a space and deletes characters

• Cancel softkey cancels the password changing process without saving.

1. Press on the phone to enter the Options List.

2. Select Password and press Select.

3. At the "Current Password:" prompt, enter the current user password and press Enter.

4. At the "New Password:" prompt, enter the new user password and press Enter.

5. At the "Re-enter Password:" prompt, re-enter the new user password and press Enter.

A message, "Password Changed" displays on the screen.

Aastra Web UI

1. Click on Operation->User Password

2. In the "Current Password" field, enter the current user password.
Note:

By default, the user name is “user” (all lowercase) and the password field is left blank.

3. In the "New Password" field, enter the new user password.

41-001386-05 REV03 – 07.2014 41

Customizing Your Phone

4. In the "Password Confirm" field, enter the new user password again.

5. Click Save Settings.

Resetting a User Password

If you forget your password, you can reset it and enter a new password. The reset user password feature resets the pass­word to the factory default which is blank (no password).

You can reset a user password using the Aastra Web UI only.

Note:

Valid values when creating or changing a password are 0 to 4294967295 (integers only; symbols and alpha characters
are not allowed). Default password is an empty string "" (field is blank).

Reset a User Password

Use the following procedure to reset a user password.

Aastra Web UI

1. Click on Operation->Phone Lock.

2. In the "Reset User Password" field, click Reset.

The following screen displays.

3. In the "Current Password" field, leave this blank.

4. In the "New Password" field, enter a new password.

5. In the "Password Confirm" field, re-enter your new user password.

6. Click Save Settings.

42 41-001386-05 REV03 – 07.2014

Customizing Your Phone

Restarting Your Phone

You may want to restart your phone to check for updates on the server. You may occasionally need to restart your phone
to set changes or updates to your phone or network settings. You may also need to restart your phone if you have been
asked to do so by your System Administrator, or should you experience any unexpected behavior.

IP Phone UI

1. Press the button on the phone to enter the Options List.

2. Select Restart Phone.

3. When the prompt, "Are you sure you wish to restart the phone?" appears, press the Restart softkey. If you do not wish

to restart your phone, press Cancel.

Note:

Your phone is out of service temporarily during the restart and downloading process.

Aastra Web UI

1. Click on Operation->Reset.

2. Click Restart

3. Click OK at the confirmation prompt.

.

Phone Lock

You can lock your phone to prevent the phone from being used or configured. You can lock the phone using any of the fol­lowing:

• At the path Options->Phone Lock on the IP Phone UI.

• At the path Operations->Phone Lock on the Aastra Web UI.

• At a configured key on the phone. For more information about configuring a Lock/Unlock key on your phone, see

“Phone Lock Key” on page 104.)

In the Aastra Web UI, the Operation->Phone Lock path also allows you to perform the following:

• Reset a user password. Clicking on the “Reset” button in the “Reset User Password” field displays a screen that allows

you to enter and save a new user password.

• Set an emergency dial plan. An emergency dial plan can be 911, 999, 112, 110 or all of the above. The default emer-

gency dial plan is 911|999|112|110.

The following procedures describe locking the phone, setting an emergency dial plan, and resetting the user password.

41-001386-05 REV03 – 07.2014 43

Customizing Your Phone

Locking/Unlocking a Phone

Use the following procedures to lock an IP phone and prevent it from being used or configured.

IP Phone UI

Lock the Phone

1. Press on the phone to enter the Options List.

2. Select Phone Lock and press Select.

3. At the "Lock the phone?" prompt, press Ye s .

The message "Phone is locked" displays.

Unlock the Phone

1. Press on the phone to enter the Options List.

2. At the prompt, "To unlock the phone", enter your user password and press Enter.

The phone unlocks.

Aastra Web UI

1. Click on Operation->Phone Lock.

Lock the Phone

2. In the "Lock the Phone?" field, click Lock.

The phone locks dynamically and displays the following message:
"Phone is locked".

Unlock the Phone

3. Click on Operation->Phone Lock.

4. In the "Unlock the Phone?" field, click Unlock.

The phone unlocks dynamically and displays the following message:
"Phone is unlocked".

44 41-001386-05 REV03 – 07.2014

Customizing Your Phone

Defining an Emergency Dial Plan

Public telephone networks in countries around the world have a single emergency telephone number (emergency serv­ices number), that allows a caller to contact local emergency services for assistance when required. The emergency tele­phone number may differ from country to country. It is typically a three-digit number so that it can be easily remembered
and dialed quickly. Some countries have a different emergency number for each of the different emergency services.

You can specify the digits to dial on the IP phone for contacting emergency services. Once you specify the emergency
number(s) on the phone, you can dial those numbers directly on the dial pad when required and the phone automatically
dials to those emergency services.

Note:

Contact your local phone service provider for available emergency numbers in your area.

The following table describes the default emergency numbers on the IP phones.

Emergency Number Description

911 A United States emergency number

999 A United Kingdom emergency number
112 An international emergency telephone number for GSM mobile phone networks.

In all European Union countries it is also the emergency telephone number for both mobile and fixed-line telephones.

110 A police and/or fire emergency number in Asia, Europe, Middle East, and South America.

You can set the emergency dial plan using the Aastra Web UI.

Define an Emergency Dial Plan

Use the following procedure to specify the numbers to use on your phone for dialing emergency services in your area.

Aastra Web UI

1. Click on Operation->Phone Lock.

2. In the "Emergency Dial Plan" field, enter the 3-digit number used in your local area to contact emergency services.

For multiple numbers, enter a “|” between each emergency number. For example:
911|110

Default for this field is 911|999|112|110.

3. Click Save Settings to save the emergency dial plan to your phone.

Reference

For more advanced options you can set on your phone, see “Additional Features” on page 162.

41-001386-05 REV03 – 07.2014 45

Line Keys, Programmable Keys, and Softkeys

Multiple Line/
Call Appearance
Keys

Programmable Keys

Softkeys

This section describes the Multiple Line/Call Appearance Keys (L1, L2, L3, and L4) located on the bottom-right of the
phone, and the customizable programmable keys and softkeys located at the top of the phone.

Multiple Line and Call Appearances

The 6755i has 4 hard line/call appearance buttons each with a corresponding status light.
These line/call appearance buttons and lights can represent physical lines, calls for your extension or calls from a group

that your extension is part of. By pressing a line/call appearance button, you connect to the line or a call it represents.
The line/call appearance light indicates the status of that line or call. When the phone is taken off-hook, the phone auto­matically selects a line for you.

Line/Call Appearance Light Behavior Line/Call Appearance Status

Off Idle line or no call activity

Light flashes quickly Ringing

Light is solid Connected

Light flashes slowly Hold

When you have more than one call, you can use the left and right navigation buttons (3 and 4) to scroll left and right to
the different call information. Icons 3 and 4 appear if there is call information either left, right or both sides of the cur­rent information you are viewing.

The display shows which line the call information is referring to (L1, L2, L3, L4, etc.), the Caller ID information (name and
number, if available), the call status (Connected, Ring, Hold, etc.) and the timer specific to that call.

46 41-001386-05 REV03 – 07.2014

Line Keys, Programmable Keys, and Softkeys

Services

Directory

Callers List

Intercom
None

None

Softkeys

Programmable Keys

(state-based)

None
None

None

None
None

None

Softkeys and Programmable Keys

Your 6755i has 6 multi-functional top programmable keys and 6 multi-functional bottom softkeys:

• 6 Top Keys: programmable hard keys

(up to 6 programmable functions; the following illustration shows the default functions)

• 6 Bottom Keys: programmable state-based softkeys

(up to 20 programmable functions).

Note:

If a M670i or M675i Expansion Module(s) is attached to the phone, you can configure up t o an additi onal 36 sof tke ys on
each M670i Expansion Module and up to 60 softkeys on each M675i Expansion Module. (The 6755i IP Phone allows up
to 3 expansion modules on each phone). For more information about expansion modules, see “Model M670i and

M675i Expansion Modules” on page 195.

You can use the Aastra Web UI only, to configure key functions.
The following table lists the functions you can set on the programmable keys and softkeys and provides a description for

each function,.

Key Function Description

None Indicates no setting for the key.

Line Indicates the key is configured for line use.

Speeddial Indicates the key is configured for speed dial use. You can also configure a prefix for a speed dial number.

Do Not Disturb Indicates the key is configured for "do not disturb" on the phone.

Busy Lamp Field (BLF) Indicates the key is configured for Busy Lamp Field (BLF) use. User can dial out on a BLF configured key.

BLF/List Indicates the key is configured for BLF/List use. User can dial out on a BLF/List configured key.

Auto Call Distribution (ACD) (For Sylantro Servers)

Directed Call Pickup (DCP)/
Group Call Pickup (GCP)

XML Indicates the key is configured to accept an XML application for accessing customized XML services. You

Indicates the key is configured to allow the Sylantro server to distribute calls from a queue to registered IP
phone users (agents).

(Feature dependant on your call manager)
Indicates the key is configured to allow you to intercept - or pickup - a call on a monitored extension(s).

can also specify an XML key URL for this option.

41-001386-05 REV03 – 07.2014 47

Line Keys, Programmable Keys, and Softkeys

Key Function Description

Flash Indicates the key is set to generate a flash event when it is pressed on the 6755i. The IP phone generates

Sprecode Indicates the key is configured to automatically activate specific services offered by the server. For example,

Park Indicates the key is configured to park incoming calls when pressed.

Pickup Indicates the key is configured to pick up parked calls when pressed.

Last Call Return (LCR) Indicates the key is configured for “last call return” when pressed.

Call Forward Indicates the key is configured as a Call Forward key. When pressed, the IP Phone UI displays the Call For-

BLF/Xfer Indicates the key is configured as a si mplified BLF key and a transfer key. You can use this key to perform the

Speeddial/Xfer Indicates the key is configured as a simplified speed dial key and a transfer key. You can use this key to per-

Speeddial/Conf Indicates the key is configured as a speed dial key and a conference key. You can use this key to speed dial

Speeddial/MWI Indicates the key is configured as a speed dial key for a voicemail account. You can use this key to monitor

Directory Indicates the key is configured to access the Directory List.

Callers List Indicates the key is configured to access the Callers List.

Filter Indicates the key is configured for activating/deactivating Executive Call Filtering. For more information

Intercom Indicates the key is configured to be used for intercom calls.

Services Indicates the key is set to access Services, such as, Directory List, Callers List, Voicemail, or any other XML

Phone Lock Indicates the key is configured as a phone lock key, allowing you to press this key to lock/unlock the phone.

Paging Indicates the key is configured as a Paging key. When pressed, the phone can send Real Time Transport Pro-

Empty Indicates the key has no function assigned.

flash events only when a call is connected and there is an active RTP stream (for example, when the call is
not on hold).

if the sprecode value of *82 is configured, then by pressing the sprecode key, *82 automatically activates a
service provided by the server. Contact your System Administrator for available services.

ward menus.

BLF function, or you can use it as a transfer key to transfer calls.

form speed dial functions, or you can use it as a transfer key to transfer calls.

from within a conference call, and add the new call directly to the conference.

and call a voicemail account. Configuring multiple Speeddial/MWI keys allows you to monitor and call mul­tiple voicemail accounts.

about the Executive and Assistant Services feature, see BroadSoft BroadWorks Executive and Assistant Serv-

ices on page 181.

applications set up by your System Administrator.

tocol (RTP) streams from a pre-configured multicast address without involving SIP signalling. You can also
receive RTP streams from pre-configured multicast addresses (can specify up to 5 addresses) using the
"Paging Listen Addresses" at the path,

Basic Settings->Preferences->Group Paging RTP Settings in the Aastra Web UI. For more information about
setting this parameter, see “Group RTP Paging (receives RTP streams)” on page 177.

Keys can also be set up to quickly to access features such as Call Return (*69) or Voicemail.

Note:

Quick access features like Call Return and Voicemail must first be configured on your PBX in order to work on your phone. See
your System Administrator for more information.

The following paragraphs describe how to configure each function listed in the previous table.

48 41-001386-05 REV03 – 07.2014

Line Keys, Programmable Keys, and Softkeys

Softkeys

(state-based)

State-Based Softkeys (Bottom Keys only)

On the 6755i bottom softkeys, you can configure a specific state to display when a softkey is being used.

The following table describes the states available to configure for the softkeys.

State Description

idle The phone is not being used.

connected The current line is in an active call (or the call is on hold).

incoming The phone is ringing.

outgoing The user is dialing a number, or the far-end is ringing.

busy The current line is busy because the line is in use or the line is set as “Do Not Disturb”.

The following table identifies the applicable default states for each softkey type on the IP phone.

Softkey Type Default States

None All states disabled.

Line idle, connected, incoming, outgoing, busy

Speeddial idle, connected, incoming, outgoing, busy

DND idle, connected, incoming, outgoing, busy

BLF idle, connected, incoming, outgoing, busy

BLF/List idle, connected, incoming, outgoing, busy

Auto Call Distribution (ACD) idle

Directed Call Pickup (DCP)
Group Call Pickup (GCP)

XML idle, connected, incoming, outgoing, busy

Flash All states disabled.

Sprecode connected

Park connected

Pickup idle, outgoing

Last Call Return idle, connected, incoming, outgoing, busy

Call Forward idle, connected, incoming, outgoing, busy

BLF/Xfer idle, connected, incoming, outgoing, busy

Speeddial/Xfer idle, connected, incoming, outgoing, busy

Speeddial/Conf idle, connected, incoming, outgoing, busy

idle, connected, incoming, outgoing, busy

41-001386-05 REV03 – 07.2014 49

Line Keys, Programmable Keys, and Softkeys

Softkey Type Default States

Speeddial/MWI idle, connected, incoming, outgoing, busy

Directory idle, connected, incoming, outgoing, busy

Callers List idle, connected, incoming, outgoing, busy

Filter idle, connected, incoming, outgoing, busy

Intercom idle, connected, incoming, outgoing, busy

Services idle, connected, incoming, outgoing, busy

Phone Lock All states disabled.

Paging All states disabled.

Empty idle, connected, incoming, outgoing, busy

In the Aastra Web UI, the operational states for each softkey display enabled. To disable a state, you uncheck the box for
that state.

Key Display Behavior

On the 6755i IP Phone, you can configure up to 20 functions on the softkeys. If you have no softkeys configured on the IP
Phone, and you assign softkey functions to higher number keys in the Aastra Web UI, the key functions automatically
appear in the first available position on the LCD display.

For example, if softkeys 1 through 20 are set to "None", and you set softkey 12 as the following:

Typ e: speeddial
Label: LAB
Value: 3456

after saving the settings, the "LAB" label actually appears in position 1 of the LCD.
A softkey function of "None" does not display on the idle screen at all.

50 41-001386-05 REV03 – 07.2014

Line Keys, Programmable Keys, and Softkeys

01/01/14 11:00am

L1 John Smith

LAB

Key 12 displays in
softkey position 1
on the phone

The following illustrations show the configuration of Key 12 and how that key displays on the phone:

41-001386-05 REV03 – 07.2014 51

Line Keys, Programmable Keys, and Softkeys

01/01/14 11:00am

L1 John Smith

L5 L8

L6 L9
L7

Line Key

You can set a programmable key or softkey to act as a line/call appearance key on the 6755i. The This key acts as a line
that behaves the same as a hard line key (L1, L2, L3, and L4). For more information about the behavior of line keys, see

“Multiple Line and Call Appearances” on page 46.

If you configure line keys for the bottom softkeys, the status of the lines/call appearance keys appear on the phone’s dis­play as shown in the following image.

Icons next to the softkeys on the phone’s display indicate the status for that line or call. The following table provides a
description for each icon.

Activity Light Icon Description

Idle Solid There is no call activity for the line/call appearance softkey.
Connected Solid A call is connected to your phone on this line/call appearance softkey.

The equivalent on a line/call appearance hard key is a solid green light.

Ringing Flashing A call is ringing on your phone on this line/call appearance softkey.

The equivalent on a line/call appearance hard key is a fast flashing green light.

On Hold Flashing A call is on hold on your phone on this line/call appearance softkey.

The equivalent on a line/call appearance hard key is a slow flashing green light.

Depending on how the phone has been configured, the maximum number of total line/call appearances that can be
configured is 9 (4 line/call appearance hard keys plus 5 softkeys or programmable keys). If all line/call appearances have
been set up between two different numbers, a total of 8 lines can be configured.

This means that when all line/call appearances are in use, 1 call is connected while the rest are on hold. No further outgo­ing or incoming calls can be made until one of the line/call appearances becomes available.

In active states, such as ringing, conference, connected, etc., all softkeys disappear except softkeys that have been set up
as line/call appearances, and any context dependent softkeys required for the active state, such as the Drop softkey in
the connected state. Typically, context dependent softkeys appear in the top left position and all line/call appearance
softkeys appear in the remaining positions.

Note:

In some situations, such as during a conference call, the line/call appearance softkeys may overwrite some of the con­text dependent softkeys. In this case, instead of the Previous and Next sof tkeys, up o r down icons,
the display. By using the
softkeys.

You use the Aastra Web UI to set a programmable key or softkey as a line.

5 and 2 navigation keys, you can access the same functionality as the Previous and Next

Configuring a Line Key

You can set a key as an additional line on the 6755i. The key acts as a line that behaves the same as a hard line key. For
more information about the behavior of line keys, see “Multiple Line and Call Appearances” on page 46.

5 and 2 appear on

52 41-001386-05 REV03 – 07.2014

Line Keys, Programmable Keys, and Softkeys

You use the Aastra Web UI to set a key as a line.

Aastra Web UI

Use the following procedure to set a key to function as a line. The procedure shows the softkey screens as an example.

1. Click on Operation->Softkeys and XML.

or
Click on Operation->Programmable Keys.
or
Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type " field, select Line to apply to the key.

4. In the "Label" field, enter a label to apply to this key.

5. In the "Line" field, select a line to apply to this key.

Valid values are 5 through 9.

6. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

Programmable Keys

7. Select from "Key 1" through "Key 6".

8. In the "Line" field, select a line to apply to this key.

Valid values are 5 through 9.

Expansion Module Keys

9. Select from “Key 1” through “Key 36” (M670i).

or
Select from “Key 1” through “Key 60” (M675i).

10. In the "Line" field, select a line to apply to this key.

Valid values are 5 through 9.

11. (M675i) In the "Label" field, enter a label to apply to this key.

12. Click Save Settings.

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Speeddial Key

The normal function of the speed dial option allows you to dial a number quickly by pressing a key configured for speed
dialing. You can program the keys on the 6755i to speed dial outside numbers, dial directly to another person’s line or
extension, or set up to quickly access features such as Caller ID (*69), Voicemail.

The speed dial function can be set using the IP Phone UI or the Aastra Web UI.

Note:

You can use a speed dial key while on an active call by placing the active call on hold first, and then pressing the speed
dial key.

You can create speed dial keys using any of the following methods:

• Using the Aastra Web UI at the paths:
– Operation->Softkeys and XML
– Operation->Programmable Keys

– Operation->Expansion Module Keys

• Using the IP Phone UI at the path, Options->Preferences->Speed Dial Edit

• By pressing and holding a programmable key, softkey, keypad key, or expansion module key.

Speed Dial Prefix

The speed dial feature also allows you to specify a preset string of numbers followed by a “+” that the phone dials auto­matically after pressing the speed dial key. You can use this feature for numbers that contain long prefixes.

For example, if you had the following speed dial configuration in the Aastra Web UI:

Key 1

Typ e=speeddial
Label=Europe Office
Value=1234567+
Line=2

then, after you press key 1 on the phone, the prefix number displays on the phone screen. The phone proceeds to dial
the prefix number automatically and pauses for you to enter the remaining phone number using the keypad on the
phone.

You can save up to 30 speed dial numbers on the 6755i.
Use the following procedures to set speed dial on the 6755i IP phone.

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Press-and-Hold to Create a Speed Dial (applicable to programmable keys, softkeys, keypad keys, expansion
module keys)

IP Phone UI

Pressing and holding down a programmable key, softkey, keypad key, or expansion module key on the phone initiates a
speed dial feature.

Note:

When creating a speed dial key from the IP Phone UI, you must select a softkey, keypad key, or expansion module key
that has no preassigned function (key must be set to None or Empty).

1. Press an unconfigured programmable key, softkey, keypad key, or expansion module key for three seconds.

The following screen displays:

Enter Name:

Enter Number:

Line: 1
Save
Backspace
ABC Cancel

Note:

You can press the "Cancel" softkey at anytime during the speed dial programming to cancel and not save the speed
dial information.

2. In the "Enter Name:" field, enter a name to apply to the speed dial key.

Use the keypad keys to enter the name. Continue to press the keypad keys to access the next letter for that key (i.e.
press 2 three times to access C). Press 4 to move to the next space, or wait for the cursor to automatically advance
to the next position. To insert a space between letters, press 4. To backspace and erase a mistake, press the Backspace
softkey.

Note:

The phone automatically uses an uppercase letter for the first letter of each word and a lowercase letter for all subse­quent letters in the word. If necessary, use the "ABC 4" softkey to specify uppercase letters or lowercase letters when
entering the name.

You can enter up to 16 letters in the "Enter Name:" field.
Press the 2 key to move to the next field.

3. In the "Enter Number:" field, enter a number. for the speed dial key using the keypad keys. You can enter up to 16

numbers in the "Enter Number:" field.

Enter Name:
John Smith
Enter Number:

Line: 1
Save
Backspace
123 Cancel

Note:

When in the "Enter Number:" field, the phone automatically switches to the numbers softkey.

Press the 2 key to move to the next field.

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John Smith

Enter Name:

Enter Number:
555-6789
Line: 1

Save
Change
Cancel

Line: 1
Save
Backspace
ABC Cancel

Enter Name:

Enter Number:

4. In the "Line:" field, select a line to apply to the speed dial key.

This is the line that the phone opens to dial the number after you press the speed dial key. By default, the phone uses
Line 1 for the speed dial key. If you want to use a different line, press the "Change" key, or press the 4 key to select
another line.

5. Press the "Save" softkey to save the speed dial information to the speed dial key you selected.

Note:
To delete or remove a speed dial configuration from the phone, you can press the Remove key.

Creating a Speed Dial Using the Speed Dial Edit Option

You can use the IP Phone UI at the path, Options->Preferences->Speed Dial Edit, to create a speed dial key.

IP Phone UI

1. Press on the phone to enter the Options List.

2. Select Preferences and press Select.

3. Select Speed Dial Edit and press Select.

The following prompt displays:
"Press SD button"
All current speed dial key LEDs flash RED (for softkeys, programmable keys and expansion module keys). All other

function key LEDs turn off, during this process. After you press a speed dial key for editing, the phone restores all
key LEDs to their previous state.

Note:

If you select a key that is currently set as a speed dial key, the speed dial information displays for you to edit.

4. Press an unconfigured softkey, programmable key, keypad key, or expansion module key.

The following screen displays:

Note:

You can press the "Cancel" softkey at anytime during the speed dial programming to cancel and not save the speed
dial information.

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John Smith

Line: 1
Save
Backspace
123 Cancel

Enter Name:

Enter Number:

John Smith

Enter Name:

Enter Number:
555-6789
Line: 1

Save
Change
Cancel

5. PIn the "Enter Name:" field, enter a name to apply to the speed dial key.

Use the keypad keys to enter the name. Continue to press the keypad keys to access the next letter for that key (i.e.
press 2 three times to access C). Press 4 to move to the next space, or wait for the cursor to automatically advance
to the next position. To insert a space between letters, press 4. To backspace and erase a mistake, press the Back-

space softkey.

Note:

The phone automatically uses an uppercase letter for the first letter of each word and a lowercase letter for all sub­sequent letters in the word. If necessary, use the "ABC 4" softkey to specify uppercase letters or lowercase letters
when entering the name.

You can enter up to 16 letters in the "Enter Name:" field.

6. Press the 2 key to move to the next field.

7. In the "Enter Number:" field, enter a number. for the speed dial key using the keypad keys. You can enter up to 16

numbers in the "Enter Number:" field

Note:
When in the "Enter Number:" field, the phone automatically switches to the numbers softkey.

8. Press the 2 key to move to the next field.

9. In the "Line:" field, select a line to apply to the speed dial key.

This is the line that the phone opens to dial the number after you press the speed dial key. By default, the phone
uses Line 1 for the speed dial key. If you want to use a different line, press the "Change" key, or press the
select another line.

10. Press the "Save" softkey to save the speed dial information to the speed dial key you selected.
Note:

To delete or remove a speed dial configuration from the phone, you can press the Remove key.

4 key to

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Creating a Speed Dial Key Using the Softkeys, Programmable Keys, or Expansion Module Keys

Aastra Web UI

Use the following procedure to set a key to function as a speed dial. The procedure shows the softkey screens as an
example.

1. Click on Operation->Softkeys and XML.

or
Click on Operation->Programmable Keys.
or
Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type" field, select Speed Dial to apply to the key.

4. In the "Label" field, enter a label to apply to this key.

5. In the "Value" field, enter the phone number, extension, or speed dial prefix to apply to this key. If you enter a speed

dial prefix, you must enter the "+" character at the end of the prefix number (for example, "123456+").

6. In the "Line" field, select a line to apply to this key. Valid values are 1 through 9.

7. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

Programmable Keys

8. Select from "Key 1" through "Key 6".

9. In the "Type" field, select Speed Dial to apply to the key.

10. In the "Value " field, enter the phone number, extension, or speed dial prefix to apply to this key. If you enter a

speed dial prefix, you must enter the "+" character at the end of the prefix number (for example, "123456+").

11. In the "Line" field, select a line to apply to this key. Valid values are 1 through 9.

Expansion Module Keys

12. Select from “Key 1” through “Key 36” (M670i).

or
Select from “Key 1” through “Key 60” (M675i).

13. In the "Type " field, select Speed Dial to apply to the key.

14. (M675i) In the "Label" field, enter a label to apply to this key.

15. In the "Value " field, enter the phone number, extension, or speed dial prefix to apply to this key. If you enter a

speed dial prefix, you must enter the "+" character at the end of the prefix number (for example, "123456+").

16. In the "Line" field, select a line to apply to this key. Valid values are 1 through 9.

17. Click Save Settings.

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Creating Speed Dial Key Using “Keypad Speed Dial” in the Aastra Web UI

Aastra Web UI

1. Click on Operation->Keypad Speed Dial.

2. Select from "Digit 1" through "Digit 9".

3. In the input box, enter the phone number, extension, or speed dial prefix to apply to this Digit key. If you enter a

speed dial prefix, you must enter the "+" character at the end of the prefix number (for example, "123456+").

4. In the "Line" field, select a line for which to apply the speed dial to. Valid values are 1 through 9.

5. Click Save Settings.

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Editing Speed Dial Keys

On the 6755i, you can edit a speed dial key using any of the following methods:

• Using the Aastra Web UI at the path:
– Operation->Softkeys and XML

– Operation->Programmable Keys
– Operation->Expansion Module Keys

• Using the IP Phone UI at the path:
– Options->Preferences->Speed Dial Edit

IP Phone UI

Use the following procedure to edit a speed dial key from the IP Phone UI.

Note:

A speed dial key must be already configured on the phone to edit the key.

1. Press on the phone to enter the Options List.

2. Select Preferences.

3. Select Speed Dial Edit.

All current speed dial key LEDs flash RED (for programmable keys and expansion module keys). All other function key
LEDs turn off, during this process. After you press a speed dial key for editing, the phone restores all key LEDs to their
previous state.

4. Press a speed dial key you want to edit.

The speed dial edit screen displays.

Notes:

1. If a number on the keypad is setup as a speed dial key, pressing the applicable number in the speed dial editing
process also displays the speed dial edit screen. The edit screen allows you to change the Speed Dial Number and Line
setting.

2. If you press a key that is NOT setup as a speed dial key, the phone displays an “Invalid Key” message. However, if you
press-and-hold an empty digit key, softkey, or expansion module key set to "NONE", it initiates the “Add a speed dial
Key” process allowing you to setup a new speed dial key. For more information, see

Dial (applicable to programmable keys, softkeys, keypad keys, expansion module keys)”

“Press-and-Hold to Create a Speed

on page 55.

5. Edit the speed dial information as applicable and press SAVE.

Notes:

1. You can cancel out of the speed dial editing process at any time without saving, by pressing the key, or the Can­cel key.

2. You can delete a speed dial key by pressing the Remove key.

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Editing a Speed Dial on a Softkey, Programmable Key, or Expansion Module Key

Aastra Web UI

1. Click on Operation->Softkeys and XML.

or
Click on Operation->Programmable Keys.
or
Click on Operation->Expansion Module <N>.

2. Select the key configured for speed dial.

3. In the "Value " field, edit the phone number, extension, or speed dial prefix to apply to this hard key. If you enter a

speed dial prefix, you must enter the "+" character at the end of the prefix number (for example, "123456+").

4. In the "Line" field, select a line for which to apply the speed dial to. Valid values are 1 through 9.

5. Click Save Settings.

Note:

You can delete a speed dial key by removing the information from the "Value" field.

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Editing a Speed Dial Key Using “Keypad Speed Dial” in the Aastra Web UI

Aastra Web UI

1. Click on Operation->Keypad Speed Dial.

2. Select from "Digit 1" through "Digit 9".

3. In the input box, edit the phone number, extension, or speed dial prefix for this Digit key. If you enter a speed dial

prefix, you must enter the "+" character at the end of the prefix number (for example, "123456+").

4. In the "Line" field, select a line for which to apply the speed dial to. Valid values are 1 through 9.

5. Click Save Settings.

"Do Not Disturb" (DND) Key

The IP phones have a feature you can enable called "Do Not Disturb (DND). The DND function allows you to turn "do not
disturb" ON and OFF.

Note:

You can configure DND using the Aastra Web UI only.

If DND is ON, callers calling into the phone hear a busy signal or a message, depending on how your System Administra­tor set up the configuration server. The second line on the screen of the IP phone shows when DND is set.

If the phone shares a line with other phones, only the phone that has DND configured is affected.
You can set DND on the keys using the Aastra Web UI only. DND is not configurable from the IP phone UI.

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Configuring a DND Key

Aastra Web UI

Use the following procedure to set a key to function as "Do Not Disturb". The procedure shows the softkey screens as an
example.

1. Click on Operation->Softkeys and XML.

or
Click on Operation->Programmable Keys.
or
Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type " field, select Do Not Disturb to apply to the key.

4. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

Programmable Keys

5. Select from "Key 1" through "Key 6".

6. In the "Type " field, select Do Not Disturb to apply to the key.

Expansion Module Keys

7. Select from “Key 1” through “Key 36” (M670i).

or
Select from “Key 1” through “Key 60” (M675i).

8. In the "Type " field, select Do Not Disturb to apply to the key.

9. Click Save Settings.

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Busy Lamp Field (BLF) Key

The BLF feature on the IP phones allows a specific extension to be monitored for state changes. BLF monitors the status
(busy or idle) of extensions on the IP phone.

Note:

BLF feature availability is dependant on your call manager. Contact your System Administrator for more information

Example
A Supervisor configures BLFs on his phone for monitoring the status of a worker’s phone use (busy or idle). When the

worker picks up his phone to make a call, a busy indicator on the Supervisor’s phone shows that the worker’s phone is in
use and busy.

On the 6755i, the busy and idle indicators show on the IP phone screen display next to the key programmed for BLF
functionality. When the monitored user is idle, an icon with the handset on-hook shows next to the BLF key. When the
monitored user is on an active call, a small telephone icon is shown with the handset off-hook.

Note:

You can also use a BLF configured key to dial out. Contact your System Administrator for more information

Configuring a BLF Key

Aastra Web UI

Use the following procedure to set a key to function as "BLF". The procedure shows the softkey screens as an example.

1. Click on Operation->Softkeys and XML.

or
Click on Operation->Programmable Keys.
or
Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type" field, select BLF to apply to the key.

4. In the "Label" field, enter a label to apply to this key.

5. In the "Valu e" field, enter the phone number or extension you want to monitor.

6. In the "Line" field, select a line for which to apply this key. Valid values are:

• global

• 1 through 9

7. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

Programmable Keys

8. Select from "Key 1" through "Key 6".

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9. In the "Value " field, enter the phone number or extension you want to monitor.

10. In the "Line" field, select a line for which to apply this key. Valid values are:

• global

• 1 through 9

Expansion Module Keys

11. Select from “Key 1” through “Key 36” (M670i).

or
Select from “Key 1” through “Key 60” (M675i).

12. In the "Value " field, enter the phone number or extension you want to monitor.

13. (M675i) In the "Label" field, enter a label to apply to this key.

14. In the "Line" field, select a line for which to apply this key. Valid values are:

• global

• 1 through 9

15. Click Save Settings.

BLF/List Key

(For use with the BroadSoft Broadworks Rel 13 or higher platform only).
The BLF/List feature on the IP phones is specifically designed to support the BroadSoft Broadworks Rel 13 Busy Lamp Field

feature.
This feature allows the IP phone to subscribe to a list of monitored users defined through the BroadWorks web portal.

Note:

Your System Administrator must have BLF/List enabled on the BroadWorks Server. Contact your System Administrator
for more information.

In addition to monitoring the idle and busy state, the BLF/List feature also supports the ringing state. When the monitored
user is idle, there is a small telephone icon shown with the handset on-hook. When the monitored user is on an active call,
a small telephone icon is shown with the handset off-hook.

Note:

You can use a BLF/List configured key to dial out.

Example
A receptionist has a 6755i running Broadsoft firmware that subscribes to a list of extensions from the BroadWorks Applica-

tion Server. On the 6755i, the key LEDs illuminate either flashing, solid, or turn off depending on the state of those exten­sions.

Note:

The Broadworks BLF feature is not the same as the Broadworks Shared Call Appearance (SCA) feature and does not per­mit call control over the monitored extension.

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Configuring a BLF/List Key

The BLF List function can be configured on the 6755i using the Aastra Web UI only.
If you set a key to use BLF/List, you must also enter a BLF List URI at Operation->Softkeys and XML->Services. The BLF

List URI is the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user.
For example, sip:9@192.168.104.13. The value of the BLF/List URI parameter must match the list name configured. Other­wise, no values display on the 6755i screen and the feature is disabled.

Aastra Web UI

Use the following procedure to set a key to function as "BLF/List". The procedure shows the softkey screens as an exam­ple.

1. Click on Operation->Softkeys and XML.

or
Click on Operation->Programmable Keys.
or
Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type" field, select "BLF/List" (BroadSoft BroadWorks).

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4. In the "Line" field, select a line number that is actively registered to the appropriate SIP proxy you are using. Valid

values are:

• global

• 1 through 9
Note:

The "Label" and "Value" field are not required. The BroadWorks BLF List name is configured in the "BLF List URI" field
instead.

5. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

6. In the "BLF List URI" field, enter the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page

for your particular user. For example, sip:9@192.168.104.13.

Note:

Contact your System Administrator for the BLF List URI.

Programmable Keys

7. Select from "Key 1" through "Key 6".

8. In the "Line" field, select a line for which to apply this key. Valid values are:

• global

• 1 through 9
Note:

The "Value" field is not required. The BroadWorks BLF List name is configured in the "BLF List URI" field instead.

9. In the "BLF List URI" field, enter the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page

for your particular user. For example, sip:9@192.168.104.13.

Note:

Contact your System Administrator for the BLF List URI.

Expansion Module Keys

10. Select from “Key 1” through “Key 36” (M670i).

or
Select from “Key 1” through “Key 60” (M675i).

11. In the "Line" field, select a line for which to apply this key. Valid values are:

• global

• 1 through 9
Note:

The "Value" field is not required. The BroadWorks BLF/List name is configured in the "BLF List URI" field instead.

12. In the "BLF List URI" field, enter the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field

page for your particular user. For example, sip:9@192.168.104.13.

Note:

Contact your System Administrator for the BLF List URI.

13. Click Save Settings.

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Automatic Call Distribution (ACD) Key (for Sylantro Servers)

The 6755i and any attached Expansion Modules support Automatic Call Distribution (ACD) for Sylantro servers. The ACD
feature allows the Sylantro server to distribute calls from a queue to registered IP phone users (agents).

To use the ACD feature on an IP phone, you must first configure an ACD softkey, programmable key, or expansion mod­ule key. When you want to subscribe to a queue (in order to receive incoming calls), you press the ACD key and the IP
phone UI prompts you to log in. An "Available" softkey displays allowing you to make your phone available to accept
these calls.

When you are on an active call, or you miss a call, the server automatically changes the phone’s status to unavailable. The
server updates its database with this new information and no longer distributes calls to the phone. The phone remains in
this "unavailable" state until:

• you make yourself “available” again by pressing the "Available" softkey.

• an ACD timer expires (set by your System Administrator).

You can also choose to manually change the phone status to unavailable by pressing the "Unavailable" softkey on the
phone.

This LED changes when you log into the phone queue and are available to take calls. The LED changes again when you
are busy with an active call. The table below shows the status of the LED as they may appear on your IP phone.

Phone Model Status: Logged In and Available Status: Unavailable Logged Out

6735i Solid Red LED

icon

Blinking Red LED
Blinking icon

No LED

icon

Note:

It is recommended you configure no more than a single ACD softkey or expansion module key per IP phone.

Configuring an Automatic Call Distribution (ACD) Key

Aastra Web UI

Use the following procedure to configure ACD on the 6755i IP Phone. The procedure shows the softkey screens as an
example.

1. Click on Operation->Softkeys and XML.

or
Click on Operation->Programmable Keys.
or
Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type" field, select "Auto call distribution".

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ACD

Please login

Log In

Cancel

ACD

Unavailable

Log Off

Avail Cancel

4. In the "Label" field, enter a label to apply to this ACD key.

5. In the "Line" field, select a line to apply Automatic call distribution. Valid values are 1 through 9.

6. In the state fields, check (enable) or uncheck (disable) the “idle” state for this softkey.

Programmable Keys

Note:

It is recommended you configure no more than a single ACD programmable key or Expansion Module key per IP
phone.

7. Select from "Key 1" through "Key 6".

8. In the "Line" field, select a line to apply Automatic call distribution. Valid values are 1 through 9.

Expansion Module Keys

9. Select from “Key 1” through “Key 36” (M670i).

or
Select from “Key 1” through “Key 60” (M675i).

10. (M675i) In the "Label" field, enter a label to apply to this ACD key.

11. In the "Line" field, select a line to apply Automatic call distribution. Valid values are 1 through 9.

12. Click Save Settings.

Using the ACD Key

Use the following procedure to log into a phone queue from your IP phone.

IP Phone UI

1. Check with your Administrator to verify the queue linked to your ACD Key.

2. Press the ACD-configured Key.

3. Press the Log In Key.

4. You are logged into the queue and the following screen displays.

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ACD

Available

Log Off

Unvail Cancel

5. To allow your phone to be available in the queue, press the Avai l softkey.

The following screen displays.

If your IP phone status is set to “Available” then the server begins to distribute phone calls from this queue to your
IP phone. You must manually change the state to “Av ailab le” in order to start receiving calls.

6. To temporarily stop receiving calls, press the press the Unavail softkey.

If you are on a call (or miss a call that has been distributed to your phone), your phone status automatically changes
to "Unavailable". Your phone remains in the "Unavailable" state until one of the following occurs:

• You use the IP Phone UI to manually switch the IP phone state back to

"Av ai lab le "
or

• The availability “timer” for your IP phone expires. This only occurs if your Administrator has configured an auto-

availability timer on your IP phone. Contact your System Administrator for more information.

7. To logout of the queue, press the Log Out softkey. The server no longer distributes phone calls to your IP phone.

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Directed Call Pickup/Group Call Pickup Keys

Aastra IP phones support the Directed Call Pickup (DCP) and Group Call Pickup (GCP) features.
The DCP/GCP feature allows you to intercept - or pickup - a call on a monitored extension. You can configure this feature

using the Aastra Web UI to create a DCP or GCP softkey on the IP phone. When you configure a DCP softkey, you specify
the extension that you want to monitor. Then, when the monitored extension receives a call, you press the DCP softkey to
pick up the call. If the monitored extension receives multiple incoming calls simultaneously, the IP Phone UI displays a list
of incoming calls. You select a call from this list, and are connected to the call.

When you configure a GCP softkey, you specify the ring group (for example, extensions 2200 - 2210) that you want to
monitor for incoming calls. When an incoming call is received on any of these extensions, the Operator presses the GCP
softkey and is connected to the call. If multiple incoming calls are received simultaneously, the Operator press the GCP
softkey, selects an extension from a list, and presses the Pickup softkey to answer the call.

Notes:

• Your System Administrator must configure the extension range for the Group Call Pickup feature. Contact your Sys-

tem Administrator for more information.

• DCP/GCP feature availability is dependant on your call manager. Contact your System Administrator for more infor­mation.

Configuring Directed Call Pickup (DCP) Key

Aastra Web UI

Use the following procedure to configure Directed Call Pickup on the 6755i IP Phone. The procedure shows the softkey
screens as an example.

1. Click on Operation->Softkeys and XML.

or
Click on Operation->Programmable Keys.
or
Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the “Type ” field, select Directed Call Pickup.

4. In the "Label" field, enter a label to apply to this Directed Call Pickup key.

5. In the “Value” field, specify the extension you want to intercept when you press this softkey. For example: 2200.

6. In the "Line" field, select the line for which to apply the Directed Call Pickup configuration. Valid values are 1 through

9.

7. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

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Programmable Keys

8. Select from "Key 1" through "Key 6".

9. In the “Value” field, specify the extension you want to intercept when you press this softkey. For example: 2200.

10. In the "Line" field, select the line for which to apply the Directed Call Pickup configuration. Valid values are:

• global

• 1 through 9

Expansion Module Keys

11. Select from “Key 1” through “Key 36” (M670i).

or
Select from “Key 1” through “Key 60” (M675i).

12. In the “Value ” field, specify the extension you want to intercept when you press this softkey. For example: 2200.

13. (M675i) In the "Label" field, enter a label to apply to this Directed Call Pickup key.

14. In the "Line" field, select the line for which to apply the Directed Call Pickup configuration. Valid values are:

• global

• 1 through 9

15. Click Save Settings.

Configuring Group Call Pickup (GCP) Key

Aastra Web UI

Use the following procedure to configure Group Call Pickup on the 6755i IP Phone. The procedure shows the softkey
screens as an example.

Note:

A ring group must be configured on the server in order for a GCP key to function.

1. Click on Operation->Softkeys and XML.

or
Click on Operation->Programmable Keys.
or
Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the “Typ e” field, select Directed Call Pickup.

4. In the "Label" field, enter a label to apply to this Group Call Pickup key.

5. In the “Value” field, enter groupcallpickup.

6. In the "Line" field, select the line for which to apply the Group Call Pickup configuration. Valid value are 1 through 9.

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7. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

Programmable Keys

8. Select from "Key 1" through "Key 6".

9. In the “Value” field, specify the extension you want to intercept when you press this softkey. For example: group-

callpickup.

10. In the "Line" field, select the line for which to apply the Directed Call Pickup configuration. Valid values are:

• global

• 1 through 9

Expansion Module Keys

11. Select from “Key 1” through “Key 36” (M670i).

or
Select from “Key 1” through “Key 60” (M675i).

12. In the “Value” field, specify the extension you want to intercept when you press this softkey. For example: group-

callpickup.

13. (M675i) In the "Label" field, enter a label to apply to this Group Call Pickup key.

14. In the "Line" field, select the line for which to apply the Directed Call Pickup configuration. Valid values are:

• global

• 1 through 9

15. Click Save Settings.

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Using Directed Call Pickup/Group Call Pickup

Use the following procedure for the DCP/GCP feature on your phone.

IP Phone UI

Note:

Before using the DCP/GCP feature on your phone, you must first configure the DCP or GCP Key. You must identify the
extension(s) or phone number(s) you want to monitor when configuring the key. See the previous procedures to con­figure a DCP or GCP Key

Using Directed Call Pickup (DCP)

1. When the monitored extension receives a call, press the DCP Key to pick up the call.

If the monitored extension receives multiple incoming calls simultaneously, the phone displays a list of incoming calls.

2. Use the 5 and 2 keys to scroll through the list to select an extension.

3. Press the Pickup Key for the extension you select.

The call is answered.

Using Group Call Pickup (GCP)

1. If any of the monitored group of extensions receives a call, press the GCP Key.

The call is answered.
If the monitored group of extensions receives multiple incoming calls simultaneously, the phone displays a list of

incoming calls.

2. Use the 5 and 2 keys to scroll through the list to select an extension.

3. Press the Pickup Key for the extension you select.

The call is answered.

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Services Key

XML Key

The 6755i IP phone has a feature you can enable called "XML" (Extensible Markup Language). XML is a markup language
much like HTML. Your System Administrator can create customized XML menu services and load them to your IP phone.
These services include things like weather and traffic reports, contact information, company info, stock quotes, or custom
call scripts. You can configure XML using the Aastra Web UI only.

Note:

The XML services must be set up by your System Administrator before you can use the key. Contact your System
Administrator for more information.

On the 6755i IP phone, you can access the XML applications from the IP Phone UI in two ways:

• Via the "Services" menu

• Via an XML key

By default, the Services key is the first key on the top, left keys.

Using the Aastra Web UI, you can configure a key to access XML applications. Under Operations->Softkeys and XML,
Operations->Programmable Keys, or Operations->Expansion Module, you can assign a key the type "XML".

You must also specify an XML URI and a Services label using the following XML fields:

• XML Application URI

• XML Application Title

The XML Application URI is the URI loaded by your phone. The phone performs an HTTP GET. Contact your System Admin­istrator for the applicable XML URI to enter in the "XML Application URI" field.

The XML Application Title is the label that displays beside the XML softkey on your phone. If you use the Services key to
access the XML features, the "XML Application Title" is the label that displays on the Services Menu in the IP Phone UI.

Note:

Contact your System Administrator for the applicable URI to enter in this field.

After the XML application is applied, you can use the IP Phone UI to press the Services key and access the XML services.

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Configuring XML Services

Aastra Web UI

1. Click on Operation->Softkeys and XML.

or
Click on Operation->Programmable Keys.
or
Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type" field, select "Services".

4. In the “Label” field, enter a label for the Services key.

5. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

6. In the "XML Application URI" field, enter an application URI(s).
Note:

Contact your System Administrator for the appropriate value(s) to enter in the "XML Application URI" field.

7. In the "XML Application Title" field, enter the title of the service. This title appears in the Services Menu after pressing

the Services key. If multiple XML applications are specified in the XML Application URI field, a list of applications
displays after pressing the Services key.

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Programmable Keys

8. Select from "Key 1" through "Key 6".

9. In the "Type " field, select "Services".

10. In the "XML Application URI" field, enter an application URI(s).

Note:

Contact your System Administrator for the appropriate value(s) to enter in the "XML Application URI" field.

11. In the "XML Application Title" field, enter the title of the service. This title appears in the Services Menu after

pressing the Services key. If multiple XML applications are specified in the XML Application URI field, a list of
applications displays after pressing the Services key.

Expansion Module Keys

12. Select from “Key 1” through “Key 36” (M670i).

or
Select from “Key 1” through “Key 60” (M675i).

13. In the "Type" field, select "Services".

14. (M675i) In the “Label” field, enter a label for the Services key.

15. In the "XML Application URI" field, enter an application URI(s).
Note:

Contact your System Administrator for the appropriate value(s) to enter in the "XML Application URI" field.

16. In the "XML Application Title" field, enter the title of the service. This title appears in the Services Menu after

pressing the Services key. If multiple XML applications are specified in the XML Application URI field, a list of
applications displays after pressing the Services key.

17. Click Save Settings.

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Configuring an XML Key

Aastra Web UI

Use the following procedure to configure an XML key on the 6755i IP Phone. The procedure shows the softkey screen as
an example.

1. Click on Operation->Softkeys and XML.

or
Click on Operation->Programmable Keys.
or
Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type" field, select "XML".

4. In the "Label" field, enter a label to apply to this key.

5. In the "Valu e" field, enter a URI(s) to apply to this key.

Note:

Contact your System Administrator for the appropriate value(s) to enter in the "Value" field.

6. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

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7. In the "XML Application URI" field, enter the applicable URI(s).
Note:

Contact your System Administrator for the appropriate value(s) to enter in the "XML Application URI" field.

8. In the "XML Application Title" field, enter the title of the service. This title appears on the phone’s LCD after pressing

the XML key. If multiple XML applications are specified in the XML Application URI field, a list of applications displays
after pressing the XML key.

Programmable Keys

9. Select from "Key 1" through "Key 6".

10. In the "Type" field, select "XML".

11. In the "Value " field, enter a URI(s) to apply to this key.
Note:

Contact your System Administrator for the appropriate value(s) to enter in the "Value" field.

12. In the "XML Application URI" field, enter the applicable URI(s).
Note:

Contact your System Administrator for the appropriate value(s) to enter in the "XML Application URI" field.

13. In the "XML Application Title" field, enter the title of the service. This title appears on the phone’s LCD after pressing

the XML key. If multiple XML applications are specified in the XML Application URI field, a list of applications displays
after pressing the XML key.

Expansion Module Keys

14. Select from “Key 1” through “Key 36” (M670i).

or
Select from “Key 1” through “Key 60” (M675i).

15. In the "Type" field, select "XML".

16. In the "Value " field, enter a URI(s) to apply to this key.
Note:

Contact your System Administrator for the appropriate value(s) to enter in the "Value" field.

17. (M675i) In the "Label" field, enter a label to apply to this key.

18. In the "XML Application URI" field, enter the applicable URI(s).
Note:

Contact your System Administrator for the appropriate value(s) to enter in the "XML Application URI" field.

19. In the "XML Application Title" field, enter the title of the service. This title appears on the phone’s LCD after pressing

the XML key. If multiple XML applications are specified in the XML Application URI field, a list of applications displays
after pressing the XML key.

20. Click Save Settings.

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Services Key

Accessing the XML Service

After an XML application(s) has been saved to your IP phone, and either the Services Menu or a key have been config­ured to access the XML applications, the customized service is ready for you to use.

IP Phone UI

From the Services Menu

Use the following procedure to access XML applications from the Services Menu. Use the following illustration as a refer­ence.

1. Press the Services key.

2. Use the 5 and 2 to scroll through the items.

3. For menu and directory services, select a service to display the information for that customized service. Message

services display to the screen after pressing the softkey or programmable key. For user input services, follow the
prompts as appropriate.

4. To exit from the "Services" menu, press the Services key again.

From an XML Key

1. Press the XML key on the 6755i phone. A "Custom Features" screen displays or the title you specified.

2. Use the 5 and 2 to scroll through the customized features.

3. For menu and directory services, select a service to display the information for that customized service. Message

services display to the screen after pressing the programmable key. For user input services, follow the prompts as
appropriate.

4. To exit from the "Customized Features" screen, press the XML key again.

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Flash Key

You can set a key to generate a flash event when it is pressed on the 6755i. You do this by setting the key to "flash". T he I P
phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is
not on hold).

Configuring a Flash Key

Aastra Web UI

Use the following procedure to configure a Flash key on the 6755i IP Phone. The procedure shows the softkey screen as an
example.

1. Click on Operation->Softkeys and XML.

or
Click on Operation->Programmable Keys.
or
Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type " field, select "Flash".

4. In the "Label" field, enter a label to display on the phone for the key.

Programmable Keys

5. Select from "Key 1" through "Key 6".

6. In the "Type " field, select "Flash".

Expansion Module Keys

7. Select from “Key 1” through “Key 36” (M670i).

or
Select from “Key 1” through “Key 60” (M675i).

8. In the "Type " field, select "Flash".

9. (M675i) In the "Label" field, enter a label to display on the phone for the key.

10. Click Save Settings.

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Sprecode Key

You can set a key to automatically activate specific services offered by the server by setting a key to "Sprecode". Fo r
example, if the sprecode value of *82 is configured, then by pressing the key, *82 automatically activates a service pro­vided by the server. The value you enter for this field is dependent on the services provided by the server. Contact your
System Administrator for information about available services.

Configuring a Sprecode Key

Aastra Web UI

Use the following procedure to configure a Sprecode key on the 6755i IP Phone. The procedure shows the softkey screen
as an example.

1. Click on Operation->Softkeys and XML.

or
Click on Operation->Programmable Keys.
or
Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type" field, select "Sprecode".

4. In the "Label" field, enter a label to display on the IP phone for this key.

5. In the "Valu e" field, enter the appropriate value for accessing specific services from the server.

Note:

For values to enter in this field, contact your System Administrator.

6. In the state fields, check (enable) or uncheck (disable) the "Connected" state for this softkey.

Programmable Keys

7. Select from "Key 1" through "Key 6".

8. In the "Type" field, select Sprecode.

9. In the "Valu e" field, enter the appropriate value for accessing specific services from the server.

Note:

For values to enter in this field, contact your System Administrator.

Expansion Module Keys

10. Select from “Key 1” through “Key 36” (M670i).

or
Select from “Key 1” through “Key 60” (M675i).

11. In the "Type " field, select Sprecode.

12. (M675i) In the "Label" field, enter a label to display on the IP phone for this key.

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13. In the "Value " field, enter the appropriate value for accessing specific services from the server.
Note:

For values to enter in this field, contact your System Administrator.

14. Click Save Settings.

Park/Pickup Keys

The 6755i phone has a park and pickup call feature that allows you to park a call and pickup a call when required. The IP
phones support the Park/Pickup feature on the Asterisk, BroadWorks, Sylantro, and ININ servers.

The park/pickup feature performs as follows:

• When a call comes in and you pickup the handset, you can press the applicable "Park" key to park the call.

• After the call is parked, you can press the "Pickup" key, followed by the applicable value to pickup the call.

Administrators can configure the park and pickup keys for any line using the configuration files or the Aastra Web UI.
Users can make changes to customize the label of the park/pick up keys using the Web UI.

Configuring Park/Pickup Keys

Aastra Web UI

Use the following procedure to configure park/pickup on the 6755i phone:

1. Click on Operation->Softkeys and XML.

or
Click on Operation->Programmable Keys.
or
Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type " field, select Park.

4. In the "Label" field, enter a label for the park softkey.
Note:

The” Valu e” and “Line” fields are configured by the Administrator.

5. In the state fields, check (enable) or uncheck (disable) the "Connected" state for this softkey.

6. Select from “Key 1” through “Key 20”.

7. In the "Type " field, select Pickup

8. In the "Label" field, enter a label for the pickup softkey.
Note:

The” Valu e” and “Line” fields are configured by the Administrator.

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9. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

10. Click Save Settings.

11. Click on Reset, then click Restart to restart the IP phone and apply the changes.

Programmable Keys

12. Select from "Key 1" through "Key 6".

13. In the "Type " field, select Park.

14. In the "Value " field, enter the appropriate value for accessing specific services from the server.

Note:
The” Val ue” and “Line” fields are configured by the Administrator.

15. Select from "Key 1" through "Key 6".

16. In the "Type " field, select Pickup.

17. In the "Value " field, enter the appropriate value for accessing specific services from the server.

Note:
The” Val ue” and “Line” fields are configured by the Administrator.

18. Click Save Settings.

19. Click on Reset, then click Restart to restart the IP phone and apply the changes.

Expansion Module Keys

20. Select from “Key 1” through “Key 36” (M670i).

or
Select from “Key 1” through “Key 60” (M675i).

21. In the "Type " field, select Park.

22. (M675i) In the "Label" field, enter a label to display on the IP phone for this key.

23. In the "Value " field, enter the appropriate value for accessing specific services from the server.

Note:
The” Val ue” and “Line” fields are configured by the Administrator.

24. Select from “Key 1” through “Key 36” (M670i).

or
Select from “Key 1” through “Key 60” (M675i).

25. In the "Type " field, select Pickup.

26. (M675i) In the "Label" field, enter a label to display on the IP phone for this key.

27. In the "Value " field, enter the appropriate value for accessing specific services from the server.

Note:
The” Val ue” and “Line” fields are configured by the Administrator.

28. Click Save Settings.

29. Click on Reset, then click Restart to restart the IP phone and apply the changes.

Using the Park Call/Pickup Parked Call Feature

Use the following procedure on the IP phone to park a call and pick up a parked call.

Park a Call

1. While on a live call, press the "Park" key.

2. Perform the following for your specific server:

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For Asterisk Server

Server announces the extension number where the call has been parked. Once the call is parked, press the key to complete parking.

For BroadWorks Server

After you hear the greeting from the CallPark server, enter the extension where you want to park the call.

For Sylantro Server

Enter the extension number where you want to park the call, followed by "#" key.

For ININ Server

Enter the extension number where you want to park the call, followed by "#" key.

If the call is parked successfully, the response is either a greeting voice confirming that the call was parked, or a hang up
occurs. The parked call party hears music on hold.

3. If the call fails, you can pick up the call (using the next procedure) and press the "Park" key again to retry step 2.

Pickup a Parked Call

1. Pick up the handset on the phone.

2. Enter the extension number where the call was parked.

3. Press the "Pickup" key.

If the call pick up is successful, you are connected with the parked call.

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Last Call Return (LCR) Key (Sylantro Servers only)

Using the Aastra Web UI, you can configure the "Last call return" (LCR) function on a key. This feature is for Sylantro serv­ers only.

How it works

If you configure "LCR" on a key, and a call comes into your phone, after you are finished with the call and hang up, you
can press the key configured for “LCR” and the phone dials the last call you received. When you configure an “LCR” key,
the label “LCR” displays next to that key on the IP phone. When the Sylantro server detects an “LCR” request, it translates
this request and routes the call to the last caller.

Configuring a Last Call Return Key

Aastra Web UI

Use the following procedure to configure a Last Call Return key on the 6755i IP Phone. The procedure shows the softkey
screen as an example.

1. Click on Operation->Softkeys and XML.

or
Click on Operation->Programmable Keys.
or
Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type" field, select Last Call Return.

4. In the "Line" field, select the line you want to apply to this key.

Valid values are 1 through 9.

5. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

Programmable Keys

6. Select from "Key 1" through "Key 6".

7. In the "Type" field, select Last Call Return.

8. In the "Line" field, select the line you want to apply to this key.

Valid values are 1 through 9.

Expansion Module Keys

9. Select from “Key 1” through “Key 36” (M670i).

or
Select from “Key 1” through “Key 60” (M675i).

10. In the "Type " field, select Last Call Return.

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11. In the "Line" field, select the line you want to apply to this key.

Valid values are 1 through 9.

12. Click Save Settings.

Call Forward Key

Using the Aastra Web UI, you can configure the Call Forward (CFWD) function on a softkey, programmable key, or expan­sion module key. Use call forwarding when you want a specific account on your phone to be forwarded to another
number when your phone is in the busy state or the no answer state, or both. Pressing the Call Forward key on the phone
accesses the Call Forward Menus. The menus that display are dependant on the Call Forward mode (Account (default),
Phone, or Custom) configured for the phone.

For more information about call forwarding and call forwarding modes, see “Call Forward Account-Based Configuration”
on page 148.

Configuring a Call Forward Key

Aastra Web UI

1. Click on Operation->Softkeys and XML.

or
Click on Operation->Programmable Keys.
or
Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type " field, select Call Forward.

4. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

Programmable Keys

5. Select from "Key 1" through "Key 6".

6. In the "Type " field, select Call Forward.

Expansion Module Keys

7. Select from “Key 1” through “Key 36” (M670i).

or
Select from “Key 1” through “Key 60” (M675i).

8. In the "Type " field, select Call Forward.

9. Click Save Settings.

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BLF/Xfer

The BLF key allows one or more extensions to be monitored, and once there is any state change with those extensions,
the key shows the status of the monitored lines. The Xfer key allows a call to be transferred to other recipients blindly or
consultatively. The BLF/Xfer key combines the BLF and Xfer key's functionality together allowing the user to transfer calls
or use BLF with one key.

Note:

It is recommended that you enable the “Switch UI Focus to Ringing Line” parameter when using the BLF/Xfer feature.
For more information about this parameter, see “Switch UI Focus to Ringing Line” on page 167.

BLF/Xfer Key Requirements and Functionality

• BLF/Xfer and BLF

A BLF/Xfer key can be configured for subscribing to an extension and monitor the status of the extension, similar to
the BLF key functionality. Changes of the state of the monitored extension are indicated by a LED / Icon.

• BLF/Xfer and Blind Transfer Calls

When the focused line is in the “Connected” state, pressing the BLF/Xfer key transfers the call to the extension uncon­ditionally, disregarding the status of the monitored extension.

If transferring a call to an extension fails, a message “Transfer Failed” displays on the phone, and you can reconnect
the call (get the call back) by pressing the line key again.

• BLF/Xfer and Call Forward

When the focused line is in the “Ringing” state, pressing the BLF/Xfer key forwards the call to the extension uncondi­tionally, disregarding the status of the monitored extension.

• BLF/Xfer and Speed Dial

When the focused line and the monitored extension are idle, pressing the BLF/Xfer key causes the phone to go off­hook and dial the number of the extension.

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Configuring a BLF/Xfer Key

Aastra Web UI

1. Click on Operation->Softkeys and XML.

or
Click on Operation->Programmable Keys.
or
Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type " field, select BLF/Xfer.

4. In the “Value” field, enter the monitored extension or the extension to transfer calls to (for example, “35”).

5. In the “Line” field, select the line for which you want to use the key functionality.

Valid values are:

• global

• 1 through 9

6. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

Programmable Keys

7. Select from "Key 1" through "Key 6".

8. In the "Type " field, select BLF/Xfer.

9. In the “Valu e” field, enter the monitored extension or the extension to transfer calls to (for example, “35”).

10. In the “Line” field, select the line for which you want to use the key functionality.

Valid values are:

• global

• 1 through 9

Expansion Module Keys

11. Select from “Key 1” through “Key 36” (M670i).

or
Select from “Key 1” through “Key 60” (M675i).

12. In the "Type" field, select BLF/Xfer.

13. (M675i) In the "Label" field, enter a label for the BLF/Xfer key.

14. In the “Value” field, enter the monitored extension or the extension to transfer calls to (for example, “35”).

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15. In the “Line” field, select the line for which you want to use the key functionality.

Valid values are:

• global

• 1 through 9

16. Click Save Settings.

Speeddial/Xfer

The Speed Dial key allows a number to be dialed quickly by pressing one key configured for speed dialing. The Xfer key
allows a call to be transferred to other recipients blindly or consultatively. The Speeddial/Xfer key combines the Speed
Dial and Xfer key's functionality together allowing the user to transfer calls or use Speed Dial with one key.

Note:

It is recommended that you enable the “Switch UI Focus to Ringing Line” parameter when using the Speeddial/Xfer fea­ture. For more information about this parameter, see “Switch UI Focus to Ringing Line” on page 167.

Speeddial/Xfer Key Requirements and Functionality

The Speeddial/Xfer key has the following capabilities:

• Speeddial/Xfer and Speed Dial

When the phone is in the “Idle” state, pressing the Speeddial/Xfer key causes the phone to go offhook and dial the
predefined extension.

• Speeddial/Xfer and Blind Transfer

When the phone is connected to a call, pressing the Speeddial/Xfer key blind transfers the call to the predefined tar­get.

If transferring a call fails, a message “Transfer Failed” displays, and you can reconnect the call (get the call back) by
pressing the line key again.

• Speeddial/Xfer and Call Forward

When the phone is in the “Ringing” state, pressing the Speeddial/Xfer key forwards the call to the predefined exten­sion.

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Configuring a Speeddial/Xfer Key

Aastra Web UI

1. Click on Operation->Softkeys and XML.

or
Click on Operation->Programmable Keys.
or
Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type " field, select Speeddial/Xfer.

4. In the "Label" field, enter a label for the Speeddial/Xfer key.

Line Keys, Programmable Keys, and Softkeys

5. In the “Value” field, enter the speed dial extension or the extension to transfer calls to (for example, “5551212”).

6. In the “Line” field, select the line for which you want to use the key functionality.

Valid values are:

• global

• 1 through 9

7. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

Programmable Keys

8. Select from "Key 1" through "Key 6".

9. In the "Type " field, select Speeddial/Xfer.

10. In the “Value” field, enter the speed dial extension or the extension to transfer calls to (for example, “5551212”).

11. In the “Line” field, select the line for which you want to use the key functionality.

Valid values are:

• global

• 1 through 9

Expansion Module Keys

12. Select from “Key 1” through “Key 36” (M670i).

or
Select from “Key 1” through “Key 60” (M675i).

13. In the "Type" field, select Speeddial/Xfer.

14. (M675i) In the "Label" field, enter a label for the Speeddial/Xfer key.

15. In the “Value” field, enter the speed dial extension or the extension to transfer calls to (for example, “5551212”).

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Line Keys, Programmable Keys, and Softkeys

16. In the “Line” field, select the line for which you want to use the key functionality.

Valid values are:

• global

• 1 through 9

17. Click Save Settings.

Speeddial/Conf

The 6755i allows you to configure a softkey or programmable key or expansion module key to be used as a speed dial
conference key (Speeddial/Conf key) while remaining in the current call. This key allows a user on a call to conference
another party at a pre-defined number while remaining in the call.

For example, while on an active call, a user can use the Speeddial/Conf key to dial a recording service and have the result­ing conference recorded.

Note:

If currently in a conference, the Speeddial/Conf key is disabled on the active call.

If you configure a softkey or programmable key or expansion module key as a Speeddial/Conf key and you press this
key while on an active call, the focused line changes to the dialing line. A Cancel softkey displays on the phone allowing
you to abort the conference speed dial if required. The message "Ringing..." displays below the number when the far end
is ringing. The message "Conf. Unavailable" briefly displays when a conference is already in progress. The active call is not
put on hold when the speed dial number is dialed.

Note:

This feature is not compatible with centralized conferencing.

Configuring a Speeddial/Conf Key

Aastra Web UI

1. Click on Operation->Softkeys and XML.

or
Click on Operation->Programmable Keys.
or
Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type" field, select Speeddial/Conf.

4. In the "Label" field, enter a label for the Speeddial/Conf key.

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Line Keys, Programmable Keys, and Softkeys

5. In the “Value” field, enter the speed dial extension or the extension to add to the conference (for example,

“5551212”).

6. In the “Line” field, select the line for which you want to use the key functionality.

Valid values are:

• global

• 1 through 9

7. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

Programmable Keys

8. Select from "Key 1" through "Key 6".

9. In the "Type " field, select Speeddial/Conf.

10. In the “Value” field, enter the speed dial extension or the extension to add to the conference (for example,

“5551212”).

11. In the “Line” field, select the line for which you want to use the key functionality.

Valid values are:

• global

• 1 through 9

Expansion Module Keys

12. Select from “Key 1” through “Key 36” (M670i).

or
Select from “Key 1” through “Key 60” (M675i).

13. In the "Type" field, select Speeddial/Conf.

14. (M675i) In the "Label" field, enter a label for the Speeddial/Conf key.

15. In the “Value” field, enter the speed dial extension or the extension to add to the conference (for example,

“5551212”).

16. In the “Line” field, select the line for which you want to use the key functionality.

Valid values are:

• global

• 1 through 9

17. Click Save Settings.

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Line Keys, Programmable Keys, and Softkeys

Speeddial/MWI

The 6755i supports multiple voicemail registration by using the Speeddial/MWI key. This feature can be useful in scenar­ios where you need to monitor the voicemail accounts of your team members or you need access to your manager’s
voicemail messages.

By configuring a key as “Speeddial/MWI” and defining call and voicemail URIs, you can monitor and listen to pending
messages on multiple voicemail accounts. When new messages are pending on a monitored voicemail account the cor­responding Speeddial/MWI key’s LED will illuminate and the UI (for softkeys) will display an envelope icon and the
number of pending messages beside the defined label

When you press the configured softkey, the phone will send an INVITE to the configured call URI whereby you will be
able to listen to the new messages. The Speeddial/MWI key can be configured through the Aastra Web UI.

Configuring a Speeddial/MWI Key

Aastra Web UI

1. Click on Operation->Softkeys and XML.

or
Click on Operation->Programmable Keys.
or
Click on Operation->Expansion Module <N>.

Softkeys

2. Select from "Key 1" through "Key 20".

3. In the "Type" field, select Speeddial/MWI from the list of options.

4. In the “Label” field, enter a key label to assign to the Speeddial/MWI key (e.g. Peter).

When messages are pending, the IP phone UI will display an envelope icon, the number of pending messages, and
then the defined label (e.g.

5. In the “Value” field, enter in the call URI and voicemail URI separated by a semi-colon, as per the following syntax:

[call URI];[voicemail URI]. For example, [phone],,,3456#0000#@domain;sip:voicemail_peter@domain

Notes:

• As the example above illustrates, pauses and DTMF are supported for the call URI.

• Ensure that no spaces are added between the call URI and the voicemail URI when defining the key value.

• If only one URI is provided, the value will be used for the voicemail URI and the call URI will be left as undefined.

6. In the “Line” field, select the line for which you want to use the key functionality.

7. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.

3 Peter).

Programmable Keys

8. Select from "Key 1" through "Key 6".

9. In the "Type" field, select Speeddial/MWI.

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