ASRock X570 phantom Gaming 4 Service Manual

Version 1.0
Published May 2019
Copyright©2019 ASRock INC. All rights reserved.

Copyright Notice:

No part of this documentation may be reproduced, transcribed, transmitted, or
translated in any language, in any form or by any means, except duplication of
documentation by the purchaser for backup purpose, without written consent of
ASRock Inc.

Products and corporate names appearing in this documentation may or may not
be registered trademarks or copyrights of their respective companies, and are used
only for identication or explanation and to the owners’ benet, without intent to

infringe.

Disclaimer:

Specications and information contained in this documentation are furnished for
informational use only and subject to change without notice, and should not be
constructed as a commitment by ASRock. ASRock assumes no responsibility for
any errors or omissions that may appear in this documentation.

With respect to the contents of this documentation, ASRock does not provide
warranty of any kind, either expressed or implied, including but not limited to
the implied warranties or conditions of merchantability or tness for a particular
purpose.

In no event shall ASRock, its directors, ocers, employees, or agents be liable for
any indirect, special, incidental, or consequential damages (including damages for
loss of prots, loss of business, loss of data, interruption of business and the like),
even if ASRock has been advised of the possibility of such damages arising from any
defect or error in the documentation or product.

is device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that

may cause undesired operation.

CALIFORNIA, USA ONLY

e Lithium battery adopted on this motherboard contains Perchlorate, a toxic substance
controlled in Perchlorate Best Management Practices (BMP) regulations passed by the
California Legislature. When you discard the Lithium battery in California, USA, please
follow the related regulations in advance.
“Perchlorate Material-special handling may apply, see www.dtsc.ca.gov/hazardouswaste/
perchlorate”

ASRock Website: http://www.asrock.com

AUSTRALIA ONLY

Our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and compensation for
any other reasonably foreseeable loss or damage caused by our goods. You are also entitled
to have the goods repaired or replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure. If you require assistance please call ASRock Tel
: [phone] ext.123 (Standard International call charges apply)

e terms HDMI® and HDMI High-Denition Multimedia Interface, and the
HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the
United States and other countries.

Contents

Chapter 1 Introduction 1

1.1 Package Contents 1

1.2 Specications 2

1.3 Motherboard Layout 7

1.4 I/O Panel 9

Chapter 2 Installation 11

2.1 Installing the CPU 12

2.2 Installing the CPU Fan and Heatsink 14

2.3 Installing Memory Modules (DIMM) 22

2.4 Expansion Slots (PCI Express Slots) 25

2.5 Jumpers Setup 26

2.6 Onboard Headers and Connectors 27

2.7 Post Status Checker 33

2.8 CrossFireXTM and Quad CrossFireXTM Operation Guide 34

2.8.1 Installing Two CrossFireXTM-Ready Graphics Cards 34

2.8.2 Driver Installation and Setup 36

2.9 M.2_SSD (NGFF) Module Installation Guide (M2_1) 37

2.10 M.2 WiFi/BT Module Installation Guide (M2_2) 40

2.11 M.2_SSD (NGFF) Module Installation Guide (M2_3) 42

Chapter 3 Software and Utilities Operation 45

3.1 Installing Drivers 45

3.2 Phantom Gaming Tuning 46

3.3 ASRock Live Update & APP Shop 49

3.3.1 UI Overview 49

3.3.2 Apps 50

3.3.3 BIOS & Drivers 53

3.3.4 Setting 54

3.4 ASRock Polychrome SYNC 55

Chapter 4 UEFI SETUP UTILITY 58

4.1 Introduction 58

4.1.1 UEFI Menu Bar 58

4.1.2 Navigation Keys 59

4.2 Main Screen 60

4.3 OC Tweaker Screen 61

4.4 Advanced Screen 65

4.4.1 CPU Conguration 66

4.4.2 Onboard Devices Conguration 67

4.4.3 Storage Conguration 69

4.4.4 ACPI Conguration 70

4.4.5 Super IO Conguration 71

4.4.6 Trusted Computing 72

4.4.7 AMD CBS 73

4.4.8 AMD PBS 74

4.4.9 AMD Overclocking 75

4.5 Tools 76

4.6 Hardware Health Event Monitoring Screen 77

4.7 Security Screen 80

4.8 Boot Screen 81

4.9 Exit Screen 83

X570 Phantom Gaming 4

Chapter 1 Introduction

ank you for purchasing ASRock X570 Phantom Gaming 4 motherboard, a
reliable motherboard produced under ASRock’s consistently stringent quality
control. It delivers excellent performance with robust design conforming to
ASRock’s commitment to quality and endurance.

In this documentation, Chapter 1 and 2 contains the introduction of the
motherboard and step-by-step installation guides. Chapter 3 contains the operation
guide of the soware and utilities. Chapter 4 contains the conguration guide of
the BIOS setup.

Becau se the motherboard specications and the BIOS soware might be updated, the
content of this documentation will be subject to change without notice. In case any
modications of this documentation occur, the updated version will be available on
ASRock’s website w ithout f urther notice. If you require technical support relate d to
this motherboard, please vi sit our website for s pecic information about the model
you are using. You may nd the l atest VGA cards and CPU suppor t list on ASRock’s
website a s well. ASRock website ht tp://www.a srock.com.

1.1 Package Contents

ASRock X570 Phantom Gaming 4 Motherboard (ATX Form Factor)

•

ASRock X570 Phantom Gaming 4 Quick Installation Guide

•

ASRock X570 Phantom Gaming 4 Support CD

•

2 x Serial ATA (SATA) Data Cables (Optional)

•

3 x Screws for M.2 Sockets (Optional)

•

1 x I/O Panel Shield

•

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1

1.2 Specications

Platform

CPU

Chipset

Memory

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•

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* For Ryzen Series CPUs (Picasso), ECC is only supported with
PRO CPUs.
* Please refer to Memory Support List on ASRock’s website for
more information. (http://www.asrock.com/)
* Please refer to page 22 for DDR4 UDIMM maximum
frequency support.

•

•

ATX Form Factor
Solid Capacitor design
2oz Copper PCB

Supports AMD AM4 socket RyzenTM 2000 and 3000 series
processors
Digi Power design
10 Power Phase design

AMD X570

Dual Channel DDR4 Memory Technology
4 x DDR4 DIMM Slots
AMD Ryzen series CPUs (Matisse) support DDR4 4066+
(OC)/3466(OC)/3200/2933/2667/2400/2133 ECC & non­ECC, un-buered memory*
AMD Ryzen series CPUs (Pinnacle Ridge) support DDR4
3466+(OC)/3200(OC)/2933/2667/2400/2133 ECC & non­ECC, un-buered memory*
AMD Ryzen series CPUs (Picasso) support DDR4 3466+
(OC)/3200(OC)/2933/2667/2400/2133 non-ECC, un-buered
memory*

Max. capacity of system memory: 64GB
15μ Gold Contact in DIMM Slots

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Expansion
Slot

AMD Ryzen series CPUs (Matisse)

2 x PCI Express 4.0 x16 Slots (PCIE1/PCIE3: single at x16

•

(PCIE1); dual at x16 (PCIE1) / x4 (PCIE3))*

Graphics

X570 Phantom Gaming 4

AMD Ryzen series CPUs (Pinnacle Ridge)

2 x PCI Express 3.0 x16 Slots (PCIE1/PCIE3: single at x16

•

(PCIE1); dual at x16 (PCIE1) / x4 (PCIE3))*

AMD Ryzen series CPUs (Picasso)

2 x PCI Express 3.0 x16 Slots (PCIE1/PCIE3: single at x8

•

(PCIE1); dual at x8 (PCIE1) / x4 (PCIE3))*

* Supports NVMe SSD as boot disks

2 x PCI Express 4.0 x1 Slots

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Supports AMD Quad CrossFireXTM and CrossFireXTM

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1 x M.2 Socket (Key E), supports type 2230 WiFi/BT module

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15μ Gold Contact in VGA PCIe Slot (PCIE1)

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Integrated AMD RadeonTM Vega Series Graphics in Ryzen

•

Series APU*

* Actual support may vary by CPU

DirectX 12, Pixel Shader 5.0

•

Shared memory default 2GB. Max Shared memory supports

•

up to 16GB.
* e Max shared memory 16GB requires 32GB system memory
installed.

Dual graphics output: support HDMI and DisplayPort 1.2

•

ports by independent display controllers

Supports HDMI 1.4 with max. resolution up to 4K x 2K

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(4096x2160) @ 30Hz

Supports DisplayPort 1.2 with max. resolution up to 4K x 2K

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(4096x2160) @ 60Hz

Supports Auto Lip Sync, Deep Color (12bpc), xvYCC and

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HBR (High Bit Rate Audio) with HDMI 1.4 Ports (Compliant

HDMI monitor is required)

Supports HDCP 1.4 with HDMI 1.4 and DisplayPort 1.2

•

Ports

Supports 4K Ultra HD (UHD) playback with HDMI 1.4 and

•

DisplayPort 1.2 Ports

Supports Microso PlayReady®

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3

Audio

LAN

Rear Panel
I/O

7.1 CH HD Audio with Content Protection (Realtek

•

ALC1200 Audio Codec)
Premium Blu-ray Audio support

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Supports Surge Protection

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ELNA Audio Caps

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PCB Isolate Shielding

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Individual PCB Layers for R/L Audio Channel

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Gigabit LAN 10/100/1000 Mb/s

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GigaLAN Intel® I211AT

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Supports Wake-On-LAN

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Supports Lightning/ESD Protection

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Supports Energy Ecient Ethernet 802.3az

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Supports PXE

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3 x Antenna Ports (on I/O Panel Shield)

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1 x PS/2 Mouse/Keyboard Port

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1 x HDMI Port

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1 x DisplayPort 1.2

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2 x USB 3.2 Gen2 Type-A Ports (10 Gb/s) (Supports ESD

•

Protection)
6 x USB 3.2 Gen1 Ports (Supports ESD Protection)

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1 x RJ-45 LAN Port with LED (ACT/LINK LED and SPEED

•

LED)
HD Audio Jacks: Line in / Front Speaker / Microphone

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4

Storage

8 x SATA3 6.0 Gb/s Connectors, support RAID (RAID 0,

•

RAID 1 and RAID 10), NCQ, AHCI and Hot Plug
1 x Hyper M.2 Socket (M2_1), supports M Key type

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2230/2242/2260/2280/22110 M.2 PCI Express module up to
Gen4x4 (64 Gb/s) (with Matisse) or Gen3x4 (32 Gb/s) (with
Pinnacle Ridge and Picasso)*
1 x Hyper M.2 Socket (M2_3), supports M Key type

•

2230/2242/2260/2280/22110 M.2 SATA3 6.0 Gb/s module
and M.2 PCI Express module up to Gen4x4 (64 Gb/s) (with
Matisse) or Gen3x4 (32 Gb/s) (with Pinnacle Ridge and

Picasso)*
* Supports NVMe SSD as boot disks
* Supports ASRock U.2 Kit

Connector

X570 Phantom Gaming 4

1 x COM Port Header

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1 x TPM Header

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1 x SPI TPM Header

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1 x Power LED and Speaker Header

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2 x RGB LED Headers

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* Support in total up to 12V/3A, 36W LED Strip

1 x Addressable LED Header

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* Supports in total up to 5V/3A, 15W LED Strip

1 x CPU Fan Connector (4-pin)

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* e CPU Fan Connector supports the CPU fan of maximum
1A (12W) fan power.

1 x CPU/Water Pump Fan Connector (4-pin) (Smart Fan

•

Speed Control)
* e CPU/Water Pump Fan supports the water cooler fan of
maximum 2A (24W) fan power.

3 x Chassis/Water Pump Fan Connectors (4-pin) (Smart Fan

•

Speed Control)
* e Chassis/Water Pump Fan supports the water cooler fan of
maximum 2A (24W) fan power.
* CPU_FAN2/WP, CHA_FAN1/WP, CHA_FAN2/WP and
CHA_FAN3/WP can auto detect if 3-pin or 4-pin fan is in use.

1 x 24 pin ATX Power Connector

•

1 x 8 pin 12V Power Connector

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1 x Front Panel Audio Connector

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1 x AMD LED Fan USB Header

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1 x underbolt AIC Connector (5-pin) (Supports ASRock

•

underbolt AIC Card only)

1 x USB 2.0 Header (Supports 2 USB 2.0 ports) (Supports

•

ESD Protection)

2 x USB 3.2 Gen1 Headers (Support 4 USB 3.2 Gen1 ports)

•

(Supports ESD Protection)

BIOS
Feature

AMI UEFI Legal BIOS with GUI support

•

Supports “Plug and Play”

•

ACPI 5.1 compliance wake up events

•

Supports jumperfree

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SMBIOS 2.3 support

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CPU, CPU VDDCR_SOC, DRAM, VPPM, PREM VDD_

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CLDO, PERM VDDCR_SOC, +1.8V, VDDP, VDDG, CPU

Load-Line Calibration, CPU VDDCR_SOC Load-Line

Calibration Voltage Multi-adjustment

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Temperature Sensing: CPU, CPU/Water Pump, Chassis,

Hardware
Monitor

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Chassis/Water Pump Fans
Fan Tachometer: CPU, CPU/Water Pump, Chassis, Chassis/

•

Water Pump Fans
Quiet Fan (Auto adjust chassis fan speed by CPU tempera-

•

ture): CPU, CPU/Water Pump, Chassis, Chassis/Water
Pump Fans
Fan Multi-Speed Control: CPU, CPU/Water Pump, Chassis,

•

Chassis/Water Pump Fans
Voltage monitoring: +12V, +5V, +3.3V, CPU Vcore, CPU VD-

•

DCR_SOC, DRAM, PREM VDDCR_SOC, +1.8V, VDDP

Microso® Windows® 10 64-bit

OS

Certica­tions

* For detailed product information, please visit our website: http://ww w.asrock.com

Please realize that the re is a certain r isk involved with overclocking, including
adjusting the setting in the BIOS, applying Untied Overclocking Technol ogy, or using
third-party overclocking tool s. Overclocking may aect your system’s stability, or
even cause dam age to the components and devices of your system. It should be done
at your own risk and expense. We are not responsible for poss ible damage caused by
overclocking.

•

FCC, CE

•

ErP/EuP ready (ErP/EuP ready power supply is required)

•

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1.3 Motherboard Layout

DDR 4_A 2 (6 4 b it, 288 -pi n mo dul e)

DDR 4_A 1 (6 4 b it, 288 -pi n mo dul e)

DDR 4_B 2 (6 4 b it, 288 -pi n mo dul e)

DDR 4_B 1 (6 4 b it, 288 -pi n mo dul e)

ATXP WR 1

PCIE1

USB 3.2 G en1
T:U SB3
B: USB4

USB 3.2 G en1
T:U SB5
B: USB6

Top:

LINE IN

Center :

FRONT

Bottom :

MIC IN

HDLED RESET

PLED PWRBTN

PANEL1

1

1

SPK_PLE D1

1

HD_AUDI O1

SATA3_5_6

SATA3_7_8

SATA3_4

SATA3_1_2

USB_2_3

1

USB 3.2 Ge n1

T:U SB1

B: USB2

PS2

Keybo ard

/Mous e

CPU_FAN 1

1

TPMS1

M2_1

CHA_FAN 3/WP

CPU_FAN2 /WP

USB3_7 _8

1

RoH S

PCIE4

Top:
RJ-45

AMD

Pre miu m

X57 0

SOCKET AM 4

CHA_FAN2 /WP

ADDR_LE D1

1

PCIE2

DP1

TB1

1

X57 0 PHAN TOM GAM IN G 4

RGB_LED2

1

1

USB_1

ATX12V1

PCIE3

CMO S

Bat ter y

CHA_FAN 1/WP

CLRCMOS 1

1

HDM I1

USB 3.2 G en2
T:U SB1
B: USB2

SPI_TP M_J1

1

SATA3_3

M2_3

M2_2

COM1

1

RGB_LED1

1

USB3_9 _10

1

X570 Phantom Gaming 4

English

7

No. Description

1 ATX 12V Power Connector (ATX12V1)

2 CPU Fan Connector (CPU_FAN1)

3 CPU Fan / Waterpump Fan Connector (CPU_FAN2/WP)

4 2 x 288-pin DDR4 DIMM Slots (DDR4_A1, DDR4_B1)

5 2 x 288-pin DDR4 DIMM Slots (DDR4_A2, DDR4_B2)

6 RGB LED Header (RGB_LED2)

7 ATX Power Connector (ATXPWR1)

8 USB 3.2 Gen1 Header (USB3_7_8)

9 AMD LED Fan USB Header (USB_1)

10 SPI TPM Header (SPI_TPM_J1)

11 Chassis Fan / Waterpump Fan Connector (CHA_FAN1/WP)

12 SATA3 Connector (SATA3_5_6)

13 SATA3 Connector (SATA3_7_8)

14 SATA3 Connector (SATA3_1_2)

15 Power LED and Speaker Header (SPK_PLED1)

16 SATA3 Connector (SATA3_4)

17 SATA3 Connector (SATA3_3)

18 System Panel Header (PANEL1)

19 Clear CMOS Jumper (CLRCMOS1)

20 USB 2.0 Header (USB_2_3)

21 USB 3.2 Gen1 Header (USB3_9_10)

22 Chassis Fan / Waterpump Fan Connector (CHA_FAN2/WP)

23 Addressable LED Header (ADDR_LED1)

24 RGB LED Header (RGB_LED1)

25 COM Port Header (COM1)

26 TPM Header (TPMS1)

27 Front Panel Audio Header (HD_AUDIO1)

28 underbolt AIC Header (TB1)

29 Chassis Fan / Waterpump Fan Connector (CHA_FAN3/WP)

English

8

1.4 I/O Panel

1

X570 Phantom Gaming 4

3

2

4

11 9

8

6710

No. Description No. Description

1 PS/2 Mouse/Keyboard Port 7 USB 3.2 Gen2 Type-A Port (USB31_1_2)

2 LAN RJ-45 Port* 8 USB 3.2 Gen1 Ports (USB3_3_4)

3 Line In (Light Blue) 9 HDMI Port

4 Front Speaker (Lime) 10 DisplayPort 1.2

5 Microphone (Pink) 11 USB 3.2 Gen1 Ports (USB3_1_2)

6 USB 3.2 Gen1 Ports (USB3_5_6)

5

English

9

* ere are two LEDs on each LAN port. Please refer to the table below for the LAN port LED indications .

ACT/LINK L ED

SPEED LE D

LAN Por t

Activity / Link LED Speed LED

Status Description Status Description

O No Link O 10Mbps connection
Blinking Data Activity Orange 100Mbps connection
On Link Green 1Gbps connection

English

10

X570 Phantom Gaming 4

Chapter 2 Installation

is is an ATX form factor motherboard. Before you install the motherboard, study
the conguration of your chassis to ensure that the motherboard ts into it.

Pre-installation Precautions

Take note of the following precautions before you install motherboard components
or change any motherboard settings.

Make sure to unplug the power cord before installing or removing the motherboard.

•

Failure to do so may cause physical injuries to you and damages to motherboard
components.
In order to avoid damage from static electricity to the motherboard’s components,

•

NEVER place your motherboard directly on a carpet. Also remember to use a grounded
wrist strap or touch a safety grounded object before you handle the components.
Hold components by the edges and do not touch the ICs.

•

Whenever you uninstall any components, place them on a grounded anti-static pad or

•

in the bag that comes with the components.
When placing screws to secure the motherboard to the chassis, please do not over-

•

tighten the screws! Doing so may damage the motherboard.

11

English

2.1 Installing the CPU

Unplug all power cables be fore installing the CPU.

1

English

12

2

X570 Phantom Gaming 4

3

13

English

2.2 Installing the CPU Fan and Heatsink

Aer you install the CPU into this motherboard, it is necessary to install a larger
heatsink and cooling fan to dissipate heat. You also need to spray thermal grease
between the CPU and the heatsink to improve heat dissipation. Make sure that the
CPU and the heatsink are securely fastened and in good contact with each other.

Please turn o the power or remove the power cord before changing a CPU or heatsink.

Installing the CPU Box Cooler SR1

1

English

14

2

X570 Phantom Gaming 4

3

4

1

N

FA

_
U

P

C

English

15

Installing the AM4 Box Cooler SR2

1

2

English

16

X570 Phantom Gaming 4

3

17

English

4

1

N
FA

_

U

P

C

English

18

Installing the AM4 Box Cooler SR3

1

X570 Phantom Gaming 4

2

English

19

3

4

English

20

X570 Phantom Gaming 4

5

4-pin FAN cable

CPU_FAN1

6

1

N

FA

_

U

P

C

5

_

B

S

U

Please note that this connector is the interface to the LED control board on the SR3, it requires the AMD
utility "SR3 Settings Soware" to control the LED.
*e diagrams shown here are for reference only. e headers might be in a dierent position on your
motherboard. Please refer to page 29 for the orientation of AMD LED Fan USB Header (USB_1).

21

English

2.3 Installing Memory Modules (DIMM)

is motherboard provides four 288-pin DDR4 (Double Data Rate 4) DIMM slots,
and supports Dual Channel Memory Technology.

1. For dual channel conguration, you always need to install identical (the same

brand, speed , size and chip-type) DDR4 DIMM pairs.

2. It is unable to activate Dual Channel Memory Technology with only one or three
memor y module installed.

3. It is not allo wed to install a DDR, DDR2 or DDR3 memory module into a DDR4
slot; otherwise, this motherboard and DIMM may be damaged.

4. We sug gest that you install the memor y modules on DDR4_ A2 and DDR4_B2 rst
for better DRAM compatibility on 2 DIMM s conguration.

AMD non-XMP Memory Frequency Support

Ryzen Series CPUs (Matisse):

English

22

UDIMM Memory Slot

A1 A2 B1 B2

Frequency

(Mhz)

- SR - - 3200

- DR - - 3200

- SR - SR 3200

- DR - DR 3200

SR SR SR SR 2933

SR/DR DR SR/DR DR 2667

SR/DR SR/DR SR/DR SR/DR 2667

Ryzen Series CPUs (Pinnacle Ridge):

UDIMM Memory Slot

A1 A2 B1 B2

- SR - - 2933

- DR - - 2933

- SR - SR 2933

- DR - DR 2933

SR SR SR SR 2933

SR/DR DR SR/DR DR 2667

SR/DR SR/DR SR/DR SR/DR 2133-2400

Frequency

(Mhz)