ASRock X570M Pro4 Service Manual

Version 1.0
Published May 2019
Copyright©2019 ASRock INC. All rights reserved.

Copyright Notice:

No part of this documentation may be reproduced, transcribed, transmitted, or
translated in any language, in any form or by any means, except duplication of
documentation by the purchaser for backup purpose, without written consent of
ASRock Inc.

Products and corporate names appearing in this documentation may or may not
be registered trademarks or copyrights of their respective companies, and are used
only for identication or explanation and to the owners’ benet, without intent to

infringe.

Disclaimer:

Specications and information contained in this documentation are furnished for
informational use only and subject to change without notice, and should not be
constructed as a commitment by ASRock. ASRock assumes no responsibility for
any errors or omissions that may appear in this documentation.

With respect to the contents of this documentation, ASRock does not provide
warranty of any kind, either expressed or implied, including but not limited to
the implied warranties or conditions of merchantability or tness for a particular
purpose.

In no event shall ASRock, its directors, ocers, employees, or agents be liable for
any indirect, special, incidental, or consequential damages (including damages for
loss of prots, loss of business, loss of data, interruption of business and the like),
even if ASRock has been advised of the possibility of such damages arising from any
defect or error in the documentation or product.

is device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that

may cause undesired operation.

CALIFORNIA, USA ONLY

e Lithium battery adopted on this motherboard contains Perchlorate, a toxic substance
controlled in Perchlorate Best Management Practices (BMP) regulations passed by the
California Legislature. When you discard the Lithium battery in California, USA, please
follow the related regulations in advance.
“Perchlorate Material-special handling may apply, see www.dtsc.ca.gov/hazardouswaste/
perchlorate”

ASRock Website: http://www.asrock.com

AUSTRALIA ONLY

Our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and compensation for
any other reasonably foreseeable loss or damage caused by our goods. You are also entitled
to have the goods repaired or replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure. If you require assistance please call ASRock Tel
: [phone] ext.123 (Standard International call charges apply)

e terms HDMI® and HDMI High-Denition Multimedia Interface, and the
HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the
United States and other countries.

Contents

Chapter 1 Introduction 1

1.1 Package Contents 1

1.2 Specications 2

1.3 Motherboard Layout 7

1.4 I/O Panel 9

Chapter 2 Installation 11

2.1 Installing the CPU 12

2.2 Installing the CPU Fan and Heatsink 14

2.3 Installing Memory Modules (DIMM) 23

2.4 Expansion Slots (PCI Express Slots) 26

2.5 Jumpers Setup 27

2.6 Onboard Headers and Connectors 28

2.7 Post Status Checker 34

2.8 CrossFireXTM and Quad CrossFireXTM Operation Guide 35

2.8.1 Installing Two CrossFireXTM-Ready Graphics Cards 35

2.8.2 Driver Installation and Setup 37

2.9 M.2_SSD (NGFF) Module Installation Guide (M2_1) 38

2.10 M.2_SSD (NGFF) Module Installation Guide (M2_2) 41

2.11 M.2 WiFi/BT Module Installation Guide (M2_3) 44

Chapter 3 Software and Utilities Operation 46

3.1 Installing Drivers 46

3.2 A-Tuning 47

3.3 ASRock Live Update & APP Shop 50

3.3.1 UI Overview 50

3.3.2 Apps 51

3.3.3 BIOS & Drivers 54

3.3.4 Setting 55

3.4 ASRock Polychrome SYNC 56

Chapter 4 UEFI SETUP UTILITY 59

4.1 Introduction 59

4.1.1 UEFI Menu Bar 59

4.1.2 Navigation Keys 60

4.2 Main Screen 61

4.3 OC Tweaker Screen 62

4.4 Advanced Screen 66

4.4.1 CPU Conguration 67

4.4.2 Onboard Devices Conguration 68

4.4.3 Storage Conguration 70

4.4.4 ACPI Conguration 71

4.4.5 Super IO Conguration 72

4.4.6 Trusted Computing 73

4.4.7 AMD CBS 74

4.4.8 AMD PBS 75

4.4.9 AMD Overclocking 76

4.5 Tools 77

4.6 Hardware Health Event Monitoring Screen 78

4.7 Security Screen 81

4.8 Boot Screen 82

4.9 Exit Screen 84

Chapter 1 Introduction

ank you for purchasing ASRock X570M Pro4 motherboard, a reliable
motherboard produced under ASRock’s consistently stringent quality control.
It delivers excellent performance with robust design conforming to ASRock’s
commitment to quality and endurance.

In this documentation, Chapter 1 and 2 contains the introduction of the
motherboard and step-by-step installation guides. Chapter 3 contains the operation
guide of the soware and utilities. Chapter 4 contains the conguration guide of
the BIOS setup.

Becau se the motherboard specications and the BIOS soware might be updated, the
content of this documentation will be subject to change without notice. In case any
modications of this documentation occur, the updated version will be available on
ASRock’s website w ithout f urther notice. If you require technical support relate d to
this motherboard, please vi sit our website for s pecic information about the model
you are using. You may nd the l atest VGA cards and CPU suppor t list on ASRock’s
website a s well. ASRock website ht tp://www.a srock.com.

X570M Pro4

1.1 Package Contents

ASRock X570M Pro4 Motherboard (Micro ATX Form Factor)

•

ASRock X570M Pro4 Quick Installation Guide

•

ASRock X570M Pro4 Support CD

•

2 x Serial ATA (SATA) Data Cables (Optional)

•

3 x Screws for M.2 Sockets (Optional)

•

1 x Stando for M.2 Socket (Optional)

•

1 x I/O Panel Shield

•

English

1

1.2 Specications

Platform

CPU

Chipset

Memory

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•

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•

•

•

•

•

•

•

* For Ryzen Series CPUs (Picasso), ECC is only supported with
PRO CPUs.
* Please refer to Memory Support List on ASRock’s website for
more information. (http://www.asrock.com/)
* Please refer to page 23 for DDR4 UDIMM maximum
frequency support.

•

•

Micro ATX Form Factor
Solid Capacitor design
2oz Copper PCB

Supports AMD AM4 socket RyzenTM 2000 and 3000 series
processors
Digi Power design
10 Power Phase design

AMD X570

Dual Channel DDR4 Memory Technology
4 x DDR4 DIMM Slots
AMD Ryzen series CPUs (Matisse) support DDR4 4200+
(OC)/4133(OC)/3466(OC)/3200/2933/2667/2400/2133 ECC
& non-ECC, un-buered memory*
AMD Ryzen series CPUs (Pinnacle Ridge) support DDR4
3466+(OC)/3200(OC)/2933/2667/2400/2133 ECC & non­ECC, un-buered memory*
AMD Ryzen series CPUs (Picasso) support DDR4 3466+
(OC)/3200(OC)/2933/2667/2400/2133 non-ECC, un-buered
memory*

Max. capacity of system memory: 64GB
15μ Gold Contact in DIMM Slots

English

2

Expansion
Slot

AMD Ryzen series CPUs (Matisse)

2 x PCI Express 4.0 x16 Slots (PCIE1/PCIE3: single at x16

•

(PCIE1); dual at x16 (PCIE1) / x4 (PCIE3))*

Graphics

AMD Ryzen series CPUs (Pinnacle Ridge)

2 x PCI Express 3.0 x16 Slots (PCIE1/PCIE3: single at x16

•

(PCIE1); dual at x16 (PCIE1) / x4 (PCIE3))*

AMD Ryzen series CPUs (Picasso)

2 x PCI Express 3.0 x16 Slots (PCIE1/PCIE3: single at x8

•

(PCIE1); dual at x8 (PCIE1) / x4 (PCIE3))*

* Supports NVMe SSD as boot disks

1 x PCI Express 4.0 x1 Slot

•

Supports AMD Quad CrossFireXTM and CrossFireXTM

•

1 x M.2 Socket (Key E), supports type 2230 WiFi/BT module

•

15μ Gold Contact in VGA PCIe Slot (PCIE1)

•

Integrated AMD RadeonTM Vega Series Graphics in Ryzen

•

Series APU*

* Actual support may vary by CPU

DirectX 12, Pixel Shader 5.0

•

Shared memory default 2GB. Max Shared memory supports

•

up to 16GB.
* e Max shared memory 16GB requires 32GB system memory
installed.

Dual graphics output: support HDMI and DisplayPort 1.2

•

ports by independent display controllers

Supports HDMI 2.0 with max. resolution up to 4K x 2K

•

(4096x2160) @ 60Hz

Supports DisplayPort 1.2 with max. resolution up to 4K x 2K

•

(4096x2160) @ 60Hz

Supports Auto Lip Sync, Deep Color (12bpc), xvYCC and

•

HBR (High Bit Rate Audio) with HDMI 2.0 Ports (Compliant

HDMI monitor is required)

Supports HDR (High Dynamic Range) with HDMI 2.0

•

Supports HDCP 2.2 with HDMI 2.0 and DisplayPort 1.2

•

Ports

Supports 4K Ultra HD (UHD) playback with HDMI 2.0 and

•

DisplayPort 1.2 Ports

Supports Microso PlayReady®

•

X570M Pro4

English

3

Audio

LAN

Rear Panel
I/O

7.1 CH HD Audio with Content Protection (Realtek

•

ALC1200 Audio Codec)
Premium Blu-ray Audio support

•

Supports Surge Protection

•

ELNA Audio Caps

•

PCB Isolate Shielding

•

Individual PCB Layers for R/L Audio Channel

•

Gigabit LAN 10/100/1000 Mb/s

•

GigaLAN Intel® I211AT

•

Supports Wake-On-LAN

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Supports Lightning/ESD Protection

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Supports Energy Ecient Ethernet 802.3az

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Supports PXE

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3 x Antenna Ports (on I/O Panel Shield)

•

1 x PS/2 Mouse/Keyboard Port

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1 x HDMI Port

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1 x DisplayPort 1.2

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1 x USB 3.2 Gen2 Type-A Port (10 Gb/s) (Supports ESD

•

Protection)
1 x USB 3.2 Gen2 Type-C Port (10 Gb/s) (Supports ESD

•

Protection)
6 x USB 3.2 Gen1 Ports (Supports ESD Protection)

•

1 x RJ-45 LAN Port with LED (ACT/LINK LED and SPEED

•

LED)
HD Audio Jacks: Line in / Front Speaker / Microphone

•

English

4

Storage

8 x SATA3 6.0 Gb/s Connectors, support RAID (RAID 0,

•

RAID 1 and RAID 10), NCQ, AHCI and Hot Plug
1 x Hyper M.2 Socket (M2_1), supports M Key type

•

2242/2260/2280 M.2 PCI Express module up to Gen4x4 (64
Gb/s) (with Matisse) or Gen3x4 (32 Gb/s) (with Pinnacle
Ridge and Picasso)*
1 x Hyper M.2 Socket (M2_2), supports M Key type

•

2230/2242/2260/2280 M.2 SATA3 6.0 Gb/s module and M.2
PCI Express module up to Gen4x4 (64 Gb/s) (with Matisse)

or Gen3x4 (32 Gb/s) (with Pinnacle Ridge and Picasso)*
* Supports NVMe SSD as boot disks
* Supports ASRock U.2 Kit

Connector

1 x COM Port Header

•

1 x SPI TPM Header

•

1 x Power LED and Speaker Header

•

1 x AMD Fan LED Header

•

* e AMD Fan LED Header is compatible with a regular RGB
LED stripe.
* e AMD Fan LED Header supports LED strips of maximum
load of 3A (36W) and length up to 2.5M.

1 x RGB LED Header

•

* Supports in total up to 12V/3A, 36W LED Strip

1 x Addressable LED Header

•

* Supports in total up to 5V/3A, 15W LED Strip

1 x CPU Fan Connector (4-pin)

•

* e CPU Fan Connector supports the CPU fan of maximum
1A (12W) fan power.

1 x CPU/Water Pump Fan Connector (4-pin) (Smart Fan

•

Speed Control)
* e CPU/Water Pump Fan supports the water cooler fan of
maximum 2A (24W) fan power.

3 x Chassis/Water Pump Fan Connectors (4-pin) (Smart Fan

•

Speed Control)
* e Chassis/Water Pump Fan supports the water cooler fan of
maximum 2A (24W) fan power.
* CPU_FAN2/WP, CHA_FAN1/WP, CHA_FAN2/WP and
CHA_FAN3/WP can auto detect if 3-pin or 4-pin fan is in use.

1 x 24 pin ATX Power Connector

•

1 x 8 pin 12V Power Connector

•

1 x Front Panel Audio Connector

•

1 x AMD LED Fan USB Header

•

1 x underbolt AIC Connector (5-pin) (Supports ASRock

•

underbolt AIC Card only)

2 x USB 2.0 Headers (Support 4 USB 2.0 ports) (Supports

•

ESD Protection)

1 x USB 3.2 Gen1 Header (Supports 2 USB 3.2 Gen1 ports)

•

(Supports ESD Protection)

X570M Pro4

English

5

BIOS
Feature

Hardware
Monitor

OS

AMI UEFI Legal BIOS with GUI support

•

Supports “Plug and Play”

•

ACPI 5.1 compliance wake up events

•

Supports jumperfree

•

SMBIOS 2.3 support

•

CPU VCORE, CPU VDDCR_SOC, DRAM, VPPM, PREM

•

VDD_CLDO, PERM VDDCR_SOC, +1.8V, VDDP Voltage
Multi-adjustment

Temperature Sensing: CPU, CPU/Water Pump, Chassis,

•

Chassis/Water Pump Fans
Fan Tachometer: CPU, CPU/Water Pump, Chassis, Chassis/

•

Water Pump Fans
Quiet Fan (Auto adjust chassis fan speed by CPU tempera-

•

ture): CPU, CPU/Water Pump, Chassis, Chassis/Water
Pump Fans
Fan Multi-Speed Control: CPU, CPU/Water Pump, Chassis,

•

Chassis/Water Pump Fans
Voltage monitoring: Voltage monitoring: +12V, +5V, +3.3V,

•

CPU Vcore, CPU VDDCR_SOC, DRAM, PREM VDDCR_
SOC, +1.8V, VDDP

Microso® Windows® 10 64-bit

•

English

6

FCC, CE

Certica­tions

* For detailed product information, please visit our website: http://ww w.asrock.com

Please realize that the re is a certain r isk involved with overclocking, including
adjusting the setting in the BIOS, applying Untied Overclocking Technol ogy, or using
third-party overclocking tool s. Overclocking may aect your system’s stability, or
even cause dam age to the components and devices of your system. It should be done
at your own risk and expense. We are not responsible for poss ible damage caused by
overclocking.

•

ErP/EuP ready (ErP/EuP ready power supply is required)

•

1.3 Motherboard Layout

DDR4 _A2 (64 bit, 288- pin modu le)

DDR4 _A1 (64 bit, 288- pin modu le)

DDR4 _B2 (64 bit, 288- pin modu le)

DDR4 _B1 (64 bit, 288- pin modu le)

ATXP WR 1

PCI E1

USB3 .2G en1
T:USB3 _3
B:US B3_4

USB3 .2Ge n1
T:USB3 _5
B:US B3_6

Top:

LINE IN

Center :

FRONT

Bottom :

MIC IN

HDLED RESET

PLED PWRBT N

PANEL1

1

1

SPK_PLE D1

1

HD_AUD IO1

SATA3_1_ 2

SATA3_3_ 4

SATA3_8

SATA3_5_ 6

USB_1_ 2

1

USB 3.2 Gen1

T:US B3_1

B: USB3_2

PS2

Keybo ard

/Mous e

CPU_FAN 1

M2_1

CPU_FAN 2/WP

USB3_7 _8

1

RoH S

Top:
RJ-45

AMD

Prem iu m

X570

SOC KE T AM 4

CHA_FAN 3/WP

ADDR_LE D1

1

PCI E2

DP1

TB1

1

X5 70 M PRO4

AMD_FAN_L ED1

1

1

USB_5

ATX12V1

PCI E3

CMO S

Bat ter y

CHA_FAN 1/WP

CLRCMOS 1

1

HDMI 1

SPI_TP M_J1

1

SATA3_7

M2_2

COM1

1

RGB_LED1

1

USB3 . 2Gen 2
T:USB3 1_TA_1
B:US B31_TC_1

M2_3

USB_3_ 4

1

CHA_FAN 2/WP

X570M Pro4

English

7

No. Description

1 Chassis Fan / Waterpump Fan Connector (CHA_FAN1/WP)

2 ATX 12V Power Connector (ATX12V1)

3 CPU Fan Connector (CPU_FAN1)

4 AMD Fan LED Header (AMD_FAN_LED1)

5 CPU Fan / Waterpump Fan Connector (CPU_FAN2/WP)

6 2 x 288-pin DDR4 DIMM Slots (DDR4_A1, DDR4_B1)

7 2 x 288-pin DDR4 DIMM Slots (DDR4_A2, DDR4_B2)

8 ATX Power Connector (ATXPWR1)

9 AMD LED Fan USB Header (USB_5)

10 USB 3.2 Gen1 Header (USB3_7_8)

11 SPI TPM Header (SPI_TPM_J1)

12 SATA3 Connector (SATA3_1_2)

13 SATA3 Connector (SATA3_3_4)

14 SATA3 Connector (SATA3_5_6)

15 Power LED and Speaker Header (SPK_PLED1)

16 System Panel Header (PANEL1)

17 SATA3 Connector (SATA3_8)

18 SATA3 Connector (SATA3_7)

19 Chassis Fan / Waterpump Fan Connector (CHA_FAN2/WP)

20 Chassis Fan / Waterpump Fan Connector (CHA_FAN3/WP)

21 USB 2.0 Header (USB_3_4)

22 USB 2.0 Header (USB_1_2)

23 COM Port Header (COM1)

24 underbolt AIC Header (TB1)

25 Addressable LED Header (ADDR_LED1)

26 RGB LED Header (RGB_LED1)

27 Front Panel Audio Header (HD_AUDIO1)

28 Clear CMOS Jumper (CLRCMOS1)

English

8

1.4 I/O Panel

X570M Pro4

4

2

31

5

12

10

8

7911

6

No. Description No. Description

1 PS/2 Mouse/Keyboard Port 7 USB 3.2 Gen1 Ports (USB3_5_6)

2 USB 3.2 Gen2 Type-A Port (USB31_TA_1) 8 USB 3.2 Gen1 Ports (USB3_3_4)

3 LAN RJ-45 Port* 9 USB 3.2 Gen2 Type-C Port (USB31_TC_1)

4 Line In (Light Blue) 10 USB 3.2 Gen1 Ports (USB3_1_2)

5 Front Speaker (Lime) 11 DisplayPort 1.2

6 Microphone (Pink) 12 HDMI Port

English

9

* ere are two LEDs on each LAN port. Please refer to the table below for the LAN port LED indications .

ACT/LINK L ED

SPEED LE D

LAN Por t

Activity / Link LED Speed LED

Status Description Status Description

O No Link O 10Mbps connection
Blinking Data Activity Orange 100Mbps connection
On Link Green 1Gbps connection

English

10

Chapter 2 Installation

is is a Micro ATX form factor motherboard. Before you install the motherboard,
study the conguration of your chassis to ensure that the motherboard ts into it.

Pre-installation Precautions

Take note of the following precautions before you install motherboard components
or change any motherboard settings.

Make sure to unplug the power cord before installing or removing the motherboard.

•

Failure to do so may cause physical injuries to you and damages to motherboard
components.
In order to avoid damage from static electricity to the motherboard’s components,

•

NEVER place your motherboard directly on a carpet. Also remember to use a grounded
wrist strap or touch a safety grounded object before you handle the components.
Hold components by the edges and do not touch the ICs.

•

Whenever you uninstall any components, place them on a grounded anti-static pad or

•

in the bag that comes with the components.
When placing screws to secure the motherboard to the chassis, please do not over-

•

tighten the screws! Doing so may damage the motherboard.

X570M Pro4

11

English

2.1 Installing the CPU

Unplug all power cables be fore installing the CPU.

1

English

12

2

X570M Pro4

3

13

English

2.2 Installing the CPU Fan and Heatsink

Aer you install the CPU into this motherboard, it is necessary to install a larger
heatsink and cooling fan to dissipate heat. You also need to spray thermal grease
between the CPU and the heatsink to improve heat dissipation. Make sure that the
CPU and the heatsink are securely fastened and in good contact with each other.

Please turn o the power or remove the power cord before changing a CPU or heatsink.

Installing the CPU Box Cooler SR1

1

English

14

2

X570M Pro4

3

4

1

N

FA

_

U

P

C

English

15

Installing the AM4 Box Cooler SR2

1

2

English

16

X570M Pro4

3

17

English

4

1

N

FA

_
U

P

C

5

4-pin FAN cable

English

18

RGB LED Cable

1

N

FA

CPU_

1

D

E

L

_

N

FA

_

D

AM

+12V

*e diagrams shown here are for reference only. e headers might be in a dierent position on
your motherboard. Please refer to page 32 for the orientation of AMD Fan LED Header (AMD_
FAN_LED1).

Installing the AM4 Box Cooler SR3

1

X570M Pro4

2

English

19

3

4

English

20

X570M Pro4

5

4-pin FAN cable

CPU_FAN1

21

English

6

1

N

FA

_

U

P

C

1

D

E

L

_

N

FA

_

D

AM

+12V

or

7

English

22

1

N

FA

_

U

P

C

1

D

E

L

_

N

FA

_

D

AM

5

_

B

S

U

Please note that only one cable should be used at a time in this step.
If you select AMD_FAN_LED1, please install ASRock utility "ASRock Polychrome SYNC".
If you select USB connector, please install AMD utility "SR3 Settings Soware".

*e diagrams shown here are for reference only. e headers might be in a dierent position on your
motherboard. Please refer to page 32 for the orientation of AMD Fan LED Header (AMD_FAN_LED1)
and page 29 for the orientation of AMD LED Fan USB Header (USB_5).