ASRock QC6000M Service Manual

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ASRock QC6000M Service Manual

Version 1.0

Published November 2019

Copyright©2019 ASRock INC. All rights reserved.

Copyright Notice:

No part of this documentation may be reproduced, transcribed, transmitted, or translated in any language, in any form or by any means, except duplication of documentation by the purchaser for backup purpose, without written consent of ASRock Inc.

Products and corporate names appearing in this documentation may or may not be registered trademarks or copyrights of their respective companies, and are used only for identification or explanation and to the owners’ benefit, without intent to

infringe.

Disclaimer:

Specifications and information contained in this documentation are furnished for informational use only and subject to change without notice, and should not be constructed as a commitment by ASRock. ASRock assumes no responsibility for any errors or omissions that may appear in this documentation.

With respect to the contents of this documentation, ASRock does not provide warranty of any kind, either expressed or implied, including but not limited to the implied warranties or conditions of merchantability or fitness for a particular purpose.

In no event shall ASRock, its directors, officers, employees, or agents be liable for any indirect, special, incidental, or consequential damages (including damages for loss of profits, loss of business, loss of data, interruption of business and the like), even if ASRock has been advised of the possibility of such damages arising from any defect or error in the documentation or product.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1)this device may not cause harmful interference, and

(2)this device must accept any interference received, including interference that may cause undesired operation.

CALIFORNIA, USA ONLY

The Lithium battery adopted on this motherboard contains Perchlorate, a toxic substance controlled in Perchlorate Best Management Practices (BMP) regulations passed by the California Legislature. When you discard the Lithium battery in California, USA, please follow the related regulations in advance.

“Perchlorate Material-special handling may apply, see www.dtsc.ca.gov/hazardouswaste/ perchlorate

ASRock Website: http://www.asrock.com

AUSTRALIA ONLY

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage caused by our goods. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you require assistance please call ASRock Tel : +886-2-28965588 ext.123 (Standard International call charges apply)

The terms HDMI® and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

Contents

Chapter 1 Introduction

1

1.1

Package Contents

1

1.2

Specifications

2

1.3

Motherboard Layout

4

1.4

I/O Panel

6

Chapter 2 Installation

7

2.1

Installing the System Fan

8

2.2

Installing Memory Modules (DIMM)

9

2.3

Expansion Slots (PCI Express Slots)

11

2.4

Jumpers Setup

12

2.5

Onboard Headers and Connectors

13

Chapter 3 Software and Utilities Operation

16

3.1

Installing Drivers

16

3.2

ASRock Live Update & APP Shop

17

3.2.1

UI Overview

17

3.2.2

Apps

18

3.2.3

BIOS & Drivers

21

3.2.4

Setting

22

QC7000M / QC6000M

Chapter 1 Introduction

Thank you for purchasing ASRock QC7000M / QC6000M motherboard, a reliable motherboard produced under ASRock’s consistently stringent quality control.

It delivers excellent performance with robust design conforming to ASRock’s commitment to quality and endurance.

In this manual, Chapter 1 and 2 contains the introduction of the motherboard and step-by-step installation guides. Chapter 3 contains the operation guide of the

software and utilities. Chapter 4 contains the configuration guide of the BIOS setup.

Because the motherboard specifications and the BIOS software might be updated, the content of this manual will be subject to change without notice. In case any modifications of this manual occur, the updated version will be available on ASRock’s website without further notice. If you require technical support related to this motherboard, please visit our website for specific information about the model you are using. You may find the latest VGA cards and CPU support list on ASRock’s website as well. ASRock website http://www.asrock.com.

1.1 Package Contents

ASRock QC7000M / QC6000M Motherboard (Micro ATX Form Factor)

ASRock QC7000M / QC6000M Quick Installation Guide

ASRock QC7000M / QC6000M Support CD

2 x Serial ATA (SATA) Data Cables (Optional)

1 x I/O Panel Shield

English

1

English

1.2 Specifications

Platform

Micro ATX Form Factor

 

Solid Capacitor design

 

High Density Glass Fabric PCB

CPU

AMD FT3b Carrizo-L E2-7110 Quad-Core APU

 

 

(for QC7000M)

 

AMD FT3b Beema E2-6110 Quad-Core APU (for QC6000M)

Chipset

SOC

Memory

2 x DDR3 DIMM Slots

 

Supports DDR3 1600/1333 non-ECC, un-buffered memory

 

Max. capacity of system memory: 32GB

 

* Please refer to Memory Support List on ASRock's website for

 

more information. (http://www.asrock.com/)

Expansion

1 x PCI Express 2.0 x16 Slot (PCIE2: x4 mode)

Slot

2 x PCI Express 2.0 x1 Slot

Graphics

Integrated AMD Radeon™ R2 Graphics

 

DirectX 12, Pixel Shader 5.0 (for QC7000M)

 

DirectX 11.1, Pixel Shader 5.0 (for QC6000M)

 

Dual graphics output: support D-Sub and HDMI ports by

 

 

independent display controllers

 

Supports HDMI 1.4 with max. resolution up to

 

 

3200x1800@60 Hz or 4096x2160@24 Hz

 

Supports D-Sub with max. resolution up to 1920x1200@60Hz

 

Supports HDCP 1.4 with HDMI 1.4 Port

Audio

7.1 CH HD Audio (Realtek ALC887 Audio Codec)

 

Supports Surge Protection

 

ELNA Audio Caps

LAN

PCIE x1 Gigabit LAN 10/100/1000 Mb/s

 

Realtek RTL8111H

 

Supports Wake-On-LAN

 

Supports Lightning/ESD Protection

 

Supports Energy Efficient Ethernet 802.3az

 

Supports PXE

2

QC7000M / QC6000M

Rear Panel

1 x PS/2 Mouse/Keyboard Port

I/O

1 x Serial Port: COM1

 

1 x D-Sub Port

 

1 x HDMI Port

 

4 x USB 2.0 Ports (Supports ESD Protection)

 

2 x USB 3.2 Gen1 Ports (Supports ESD Protection)

 

1 x RJ-45 LAN Port with LED (ACT/LINK LED and SPEED

 

 

LED)

 

HD Audio Jacks: Line in / Front Speaker / Microphone

Storage

2 x SATA3 6.0 Gb/s Connectors, support NCQ, AHCI and

 

 

Hot Plug

Connector

1 x CPU Fan Connector (3-pin)

 

2 x Chassis Fan Connectors (1 x 4-pin, 1 x 3-pin)

 

1 x 24 pin ATX Power Connector

 

1 x Front Panel Audio Connector

 

2 x USB 2.0 Headers (Support 4 USB 2.0 ports) (Supports ESD

 

 

Protection)

BIOS

AMI UEFI Legal BIOS with multilingual GUI support

Feature

Supports “Plug and Play”

 

ACPI 1.1 compliance wake up events

 

SMBIOS 2.3.1 support

 

DRAM Voltage multi-adjustment

Hardware

CPU/Chassis temperature sensing

Monitor

CPU/Chassis Fan Tachometer

 

CPU/Chassis Quiet Fan

 

CPU/Chassis Fan multi-speed control

 

Voltage monitoring: +12V, +5V, +3.3V, Vcore

OS

Microsoft® Windows® 10 64-bit

Certifica-

FCC, CE

tions

ErP/EuP ready (ErP/EuP ready power supply is required)

* For detailed product information, please visit our website: http://www.asrock.com

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3

1.3 Motherboard Layout

 

 

 

 

 

 

 

 

 

1

 

 

2

 

 

 

PS2 Keyboard/ Mouse

USB 2.0

 

 

 

 

 

 

 

 

 

T: USB0

 

CPU_FAN1

 

 

 

 

 

 

 

B: USB1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CMOS

 

 

 

 

 

 

 

Battery

 

COM1

 

 

 

 

FSB800

module)

 

CHA_FAN1

 

 

 

 

 

 

 

 

 

 

 

 

 

module)pin

bit,(64A2DDR3240-pin

 

ATXPWR1

3

VGA1

 

 

 

 

bit,(64A1DDR3240-

 

 

 

 

 

 

 

 

 

 

 

4

HDMI1

 

 

 

 

 

 

 

 

USB 3.2 Gen1

 

 

 

 

 

 

 

 

T: USB0

 

 

 

 

 

 

 

 

 

B: USB1

 

 

 

 

 

 

 

 

 

USB 2.0

RJ

 

 

 

 

 

 

 

-LA45

 

 

 

 

 

 

 

T: USB2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

B: USB3

N

LAN

 

 

 

 

 

5

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

MI Bottom: CIN

FRON Center: LIN T INE

Top:

BIOS

 

 

 

SATA31

 

SATA32

 

 

HD_AUDIO1

 

 

 

 

 

 

 

 

 

1

 

 

 

 

 

 

 

13

 

 

 

 

 

 

 

 

6

 

 

USB6_7

USB4_5

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7

 

 

 

1

1

 

 

 

 

 

 

 

 

PCIE1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

8

 

 

 

 

 

 

 

 

CHA_FAN2

 

 

 

 

PCIE2

 

 

 

 

 

 

 

 

AUDIO

 

 

 

 

 

 

 

 

 

CODEC

 

 

 

 

 

 

 

 

 

 

 

RoHS

 

 

 

 

 

 

 

 

PCIE3

 

 

 

 

 

 

 

 

 

 

 

 

PANEL 1

 

 

 

 

 

 

 

 

 

PLED PWRBTN

 

 

 

 

 

 

CLRCMOS1

SPEAKER1

 

 

 

 

 

 

 

 

1

1

1

 

 

 

 

 

 

 

 

 

HDLED

RESET

 

 

 

 

 

12

11

10

 

9

 

 

English

4

QC7000M / QC6000M

No. Description

1CPU Fan Connector (CPU_FAN1)

22 x 240-pin DDR3 DIMM Slots (DDR3_A1, DDR3_A2)

3Chassis Fan Connector (CHA_FAN1)

4ATX Power Connector (ATXPWR1)

5SATA3 Connector (SATA3_1)

6SATA3 Connector (SATA3_2)

7USB 2.0 Header (USB4_5)

8Chassis Fan Connector (CHA_FAN2)

9System Panel Header (PANEL1)

10Chassis Speaker Header (SPEAKER1)

11Clear CMOS Jumper (CLRCMOS1)

12USB 2.0 Header (USB6_7)

13Front Panel Audio Header (HD_AUDIO1)

English

5

English

1.4

I/O Panel

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3

1

2

 

 

 

 

 

4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

11

10

9

8

7

6

5

No.

Description

No.

Description

 

 

1

USB 2.0 Ports (USB01)

7

USB 3.2 Gen1 Ports (USB3_0_1)

 

2

LAN RJ-45 Port*

8

HDMI Port

 

 

 

3

Line In (Light Blue)

9

D-Sub Port

 

 

 

4

Front Speaker (Lime)

10

COM Port

 

 

 

5

Microphone (Pink)

11

PS/2 Mouse/Keyboard Port

 

6USB 2.0 Ports (USB_2_3)

*There are two LEDs on each LAN port. Please refer to the table below for the LAN port LED indications.

ACT/LINK LED SPEED LED

LAN Port

 

 

 

 

 

 

Activity / Link LED

 

Speed LED

 

 

 

 

 

Status

 

Description

 

Status

 

Description

Off

 

No Link

 

Off

 

10Mbps connection

 

 

 

Blinking

 

Data Activity

 

Orange

 

100Mbps connection

On

 

Link

 

Green

 

1Gbps connection

 

 

 

 

 

 

 

6

QC7000M / QC6000M

Chapter 2 Installation

This is a Micro ATX form factor motherboard. Before you install the motherboard, study the configuration of your chassis to ensure that the motherboard fits into it.

Pre-installation Precautions

Take note of the following precautions before you install motherboard components or change any motherboard settings.

Make sure to unplug the power cord before installing or removing the motherboard. Failure to do so may cause physical injuries to you and damages to motherboard components.

In order to avoid damage from static electricity to the motherboard’s components, NEVER place your motherboard directly on a carpet. Also remember to use a grounded wrist strap or touch a safety grounded object before you handle the components.

Hold components by the edges and do not touch the ICs.

Whenever you uninstall any components, place them on a grounded anti-static pad or in the bag that comes with the components.

When placing screws to secure the motherboard to the chassis, please do not overtighten the screws! Doing so may damage the motherboard.

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7

2.1 Installing the System Fan

Please install the motherboard into a case with good airflow. Although the CPU is covered by a pre-installed heatsink which allows advanced heat dissipation, it is highly recommended to use system fan(s) to increase the cooling efficiency.

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8

QC7000M / QC6000M

2.2 Installing Memory Modules (DIMM)

This motherboard provides two 240-pin DDR3 (Double Data Rate 3) DIMM slots.

It is not allowed to install a DDR or DDR2 memory module into a DDR3 slot; otherwise, this motherboard and DIMM may be damaged.

The DIMM only fits in one correct orientation. It will cause permanent damage to the motherboard and the DIMM if you force the DIMM into the slot at incorrect orientation.

English

9

1

2

3

English

10

QC7000M / QC6000M

2.3 Expansion Slots (PCI Express Slots)

There are 3 PCI Express slots on the motherboard.

Before installing an expansion card, please make sure that the power supply is switched off or the power cord is unplugged. Please read the documentation of the expansion card and make necessary hardware settings for the card before you start the installation.

PCIe slots:

PCIE1 (PCIe 2.0 x1 slot) is used for PCI Express x1 lane width cards.

PCIE2 (PCIe 2.0 x16 slot) is used for PCI Express x4 lane width graphics cards.

PCIE3 (PCIe 2.0 x1 slot) is used for PCI Express x1 lane width cards.

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