Aspire M3710
Aspire M5711
Aspire M7711
Service Guide
Service guide files and updates are
available on the AIPG/CSD web; for
more information please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN
Revision History
Please refer to the table below for the updates made on Aspire M3710/Aspire
M5711/ Aspire M7711 service guide.
Date Chapter Updates
II
Copyright
Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this
publication may be reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into any language or computer language, in any form or
by any means, electronic, mechanical, magnetic, optical, chemical, manual or
otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed
or implied, with respect to the contents hereof and specifically disclaims any
warranties of merchantability or fitness for any particular purpose. Any Acer
Incorporated software described in this manual is sold or licensed "as is".
Should the programs prove defective following their purchase, the buyer (and
not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of
all necessary servicing, repair, and any incidental or consequential damages
resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium 4 and Celeron are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks
of their respective holders.
III
Conventions
The following conventions are used in this manual:
SCREEN
Denotes actual messages that appear on screen.
MESSAGES
NOTE Gives bits and pieces of additional information
related to the current topic.
WARNING Alerts you to any damage that might result from
doing or not doing specific actions.
CAUTION Gives precautionary measures to avoid possible
hardware or software problems.
IMPORTANT Remind you to do specific actions relevant to the
accomplishment of procedures.
IV
Preface
Before using this information and the product it supports, please read the
following general information.
1. This Service Guide provides you with all technical information relating to
the BASIC CONFIGURATION decided for Acer's "global" product offering.
To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the
functionality of a machine (e.g. add-on card, modem, or extra memory
capability). These LOCALIZED FEATURES will NOT be covered in this
generic service guide. In such cases, please contact your regional offices or
the responsible personnel/channel to provide you with further technical
details.
2. Please note WHEN ORDERING FRU PARTS, that you should check the
most up-to-date information available on your regional web or channel. If,
for whatever reason, a part number change is made, it will not be noted in
the printed Service Guide. For ACER-AUTHORIZED SERVICE
PROVIDERS, your Acer office may have a DIFFERENT part number code
to those given in the FRU list of this printed Service Guide. You MUST use
the list provided by your regional Acer office to order FRU parts for repair
and service of customer machines.
V
Chapter 1 System Specifications 1
Features……………………………………………………………………………………………... 1
Main board Placement…………………………………………………….……..……………..6
Block Diagram…………………………………………………………..………………...………..8
Aspire M3710 Front Panel.........................……………….……………..…….………..…..……....9
Aspire M3710 Rear Panel………………………………………..…………………..…………………10
Aspire M5711 Front Panel.........................……………….……………..…….………..…..……....11
Aspire M5711 Rear Panel………………………………………..…………………..…………………12
Aspire M7711 Front Panel.........................……………….……………..…….………..…..……....13
Aspire M7711 Rear Panel………………………………………..…………………..…………………14
Hardware Specifications and Configurations………………….…….……..15
Power Management Function (ACPI support function)…………………………..…...20
Chapter 2 System Utilities 21
Entering Setup…………………………………………………………………………..22
Product Information………………………………………………………..24
Standard CMOS Setup………………………….…….……………………………………25
Advanced BIOS Features………………………………………..……………………26
Advanced Chipset Setup………………………...…………………………………………..27
Integrated Peripherals…………………………...…………………………………………..28
Power Management…………………………………………………………30
PC Health Status……………………………………………………………...31
Frequency/Voltage Control……………..………………………….…….32
BIOS Security Features…………..…………………………….…….33
Load Default Settings………………………………………………..……. 34
Save & Exit Setup………………………………………………….…………35
Exit Without Saving………………………………………………….……..36
Chapter 3 Machine Disassembly and Replacement 37
General Information………………………………………………………. 38
Disassembly Procedure……………………………………………………39
VeritonM670G/M670/S670G/S670 Disassembly Procedure……………40
Chapter 4 Troubleshooting 56
Chapter 5 Jumper and Connector Information 57
Jumper Setting…………………………………………………..………………..57
Chapter 6 FRU (Field Replaceable Unit) List 58
Exploded Diagram………………………………………………………….59
Chapter 1
System Specifications
Features
Operating System
Microsoft Windows Vista (Home Basic, Home Premium, Business)
Processor
Socket Type: Intel® Socket T LGA 775 pin
Processor Type:
Intel Pentium Dual Core / Core 2 Duo / Core2 Quad (up to 95W CPUs
FSB 1066/1333 MHz CPUs
Chipset
NV MCP7A-O (Aspire M3710) / MCP7A-D (Aspire M7711/M5711)
PCB
Form Factor: Micro ATX
Dimension/Layer: 244mm x244mm
Memory
Memory Type: DDR2 800
Support single channel 64 bit mode with maximum memory size up to 8GB
Support un-buffered DIMM (NV MCP7A-O/ MCP7A-D )
DIMM Slot: 4
Memory Max: 512MB to 8GB DDR2 memory technologies
Capacity: Up to 2GB per DIMM with maximum memory size up to 8GB
PCI
PCI Express Slot Type: x16
PCI Express Slot Type: x1
PCI Slot Type: PCI 2.3 5V slots
PCI Express x16 Slot Quantity: 1
PCI Express x1 Slot Quantity: 1
1
PCI Slot Quantity: 2
FDD
Slot Quantity: 1
Design Criteria:
Should support 1.44MB/3 mode 3.5” Devices
SATA
Slot Type: SATA slot
Slot Quantity: 6
Storage Type support:
HDD/CD-ROM/CD-RW/DVD-ROM/DVD-RW/DVD+RW/DVD
Dual/DVD SuperMultiPlus/Blu-Ray ODD
Audio
Audio Type: HD audio codec
Audio Channel: 7.1 channel
Audio Controller /Codec: ALC888S HD codec 7.1
Connectors support:
Rear 6 jack follow HD audio definition, example as below
Audio jacks color coding: should meet Microsoft Windows Logo
Program Device Requirements: Audio-0002
1 S/PDIF-out header (1*4)
1 front panel audio header (2*5)
Add HD de-pop CKT (the attachment is the reference, please propose
your solution)
S/N ratio: 90 dB at rear output jack
LAN
MAC Controller: (NV MCP7A)
Should be worked under 10/100/1000Mbs environment
2
PHY: Realtek 8211CL Gigabit Ethernet Phy.
USB
Controller Type: (NV MCP7A)
Ports Quantity: 10
4 back panel ports
On-board: 3 2*5 headers
4 ports for front daughter board
4 ports for rear I/O
2 ports for internal card reader.
Connector Pin: standard Intel FPIO pin definition
Data transfer rate support:
USB 2.0/1.1
1394
Controller: VIA 1394a controller
Connector Quantity: 2
1 rear 6pin IEEE1394 port
1 2x5pin onboard jumper
BIOS
BIOS Type: Phoenix Award or AMI Kernel with Acer skin
Size: 4Mb
Note:
Boot ROM should be included (PXE function should be built in with
BIOS shall auto detect FDD to avoid checksum error when boot
I/O Connector
Controller: Super I/O ITE 8718/JX (F stepping or after; must full support
Intel platform)
default and RPL function is optional by service BIOS)
3
Rear I/O Connector
1 PS/2 Keyboard port,
1 PS/2 Mouse port,
1 COM port
1 HDMI port (Aspire M3710 series only),
1 D-Sub port, (Aspire M3710 series only) 1 RJ45 LAN port,
1 IEEE 1394 port (6 pin) (Aspire sku only)
4 USB ports
7.1 channel phone jack (6 audio jacks)
On-board connectors
1 CPU socket
4 DDR-2 memory sockets
1 PCI Express x16 slot
1 PCI Express x 1 slot
2 PCI slots
1 FDD slot
6 SATA connectors
3 2*5 pin Intel FPIO specification USB pin connectors (follow Intel
FPIO standard Specification)
1 2*5 pin IEEE1394 jumper (reserve header on all SKU)
1 2*5 pin Intel FPIO spec. Microphone In/ Headphone Out pin
connectors
1 serial port 2*5 pin connector
1 1*4 S/PDIF out header
1 4 pin CPU Fan connector
1 3 pin System FAN connector with linear circuit
1 24pin + 4pin ATX interface PS3/PS2 SPS connector
4
1 2*7 pin front panel IO header
1 Jumper for clear CMOS
1 on board buzzer
Color management for on board connecter (pls provide proposal)
1 2*10 pin TPM module connector(Reserved)
1 2*4 pin internal speaker header(Reserved)
1 2pin Intrusion Alarm connector(Reserved)
1 2pin OBR header(Reserved)
1 Parallel port connector(Reserved)
2 2pin GPIO connector
Power Supply
Power Supply Mounting Features
Chassis accepts ATX-style power supply
Chasses accepts PS2, PS3 style power supply
Features for internal mounting tab
Location of 4 external mounting holes
Power Supply Electrical Design Feature
400W/300W/250W in stable mode (Acer Assign System Power Unit)
Design for NVidia MCP7A/B series chipset compatible system
Voltage design should be covered +5V, +3.3V, +12V, +5VSB, -12V
(attention to 12V output capability)
Demand for both PFC/Non-PFC solutions (two different quotations are
needed)
Minimum 4 Serial ATA power connector solution should be included
(by default)
Minimum 3 big 4-pin power connector included
Minimum 1 small 4-pin power connector included
5
PFC version will not provide switch selector for 115/230V AC input but
it should be universal for Europe and China
Non-PFC version should provide switch selector for 115/230V AC input
and universal for worldwide
PS2 style
6
Main board Placement
7
Block Diagram 1
8
Block Diagram 2
8
Aspire M3710 Front Panel
The computer’s front panel consists of the following:
Label Description
1 USB ports
2 Optical drive
3 Card reader
4 FDD Cover
5 Speaker/Microphone jack
6 Power button
7 Power and HDD LED
8 Acer Logo
9
Aspire M3710 Rear Panel
Label Description Label Description
1 Power card socket 8 Fan aperture
2 Voltage selector switch 9 PS/2 mouse connector
3 PS/2 keyboard connector 10 System Fan
4 HDMI connector 11 Monitor connector
5 Com port 12 1394 connector
6 USB 2.0 connector 13 LAN connector
7 Audio connector 14 Lock Handle
10
Aspire M5711 Front Panel
Label Description
1 USB ports
2 Floppy disk drive Acer Logo
3 Optical drive
4 Card reader
5 Power button
6 LED module
7 Speaker/ Microphone jack
11
Aspire M5711 Rear Panel
Label Description Label Description
1 Power card socket 8 System Fan
2 Voltage selector switch 9 1394 connector
3 PS/2 keyboard connector 10 LAN connector
4 USB connector 11 Lock Handle
5 Audio connector
6 Fan aperture
7 PS/2 mouse connector
12
Aspire M7711 Front Panel
Label Description
1 Media Control Interface
2 Optical drive
3 Acer Logo
4 Power button
13
Aspire M7711 Rear Panel
Label
1 Power card socket 6 PS/2 mouse connector
2 PS/2 keyboard connector 7 System Fan
3 USB 2.0 connector 8 1394 connector
4 Audio connector 9 LAN connector
Description Label Description
5 Fan aperture 10
14
Hardware Specifications and Configurations
Processor
Item Specification
Type Intel Pentium Dual Core / Core 2 Duo / Core2
Quad (up to 95W CPUs FSB 1066/1333 MHz
CPUs)
Socket LGA 775 pin
FSB 1066/1333 MHz CPUs
Minimum operating speed 0 MHz (If Stop CPU Clock in Sleep State in BIOS
Setup is set to Enabled.)
BIOS
Item Specification
BIOS code programmer Phoenix Award or AMI Kernel with Acer
skin
BIOS version V6.0
BIOS ROM type SPI Flash
BIOS ROM size 4Mb
Support protocol SMBIOS (DMI) 2.4/DMI 2.0 (log file)
Device Boot Support
Support to LS-120 drive YES
Support to BIOS boot block
feature
- 1st priority: SATA HDD
- 2nd priority: CD-ROM
- 3rd priority: FDD
- 4th priority: LAN
- 5th priority: USB device
YES
BIOS Hotkey List
Hotkey Function Description
Del Enter BIOS Setup Utility Press while the system is booting to
enter BIOS Setup Utility.
15
Y
Main Board Major Chips
Item Specification
North Bridge NV MCP73PV/S & NV MCP73VE
South Bridge NV MCP73PV/S & NV MCP73VE
APG controller NV MCP73PV/S & NV MCP73VE
Super I/O controller ITE 8718FX
Audio controller Realtek HD audio codec ALC888S HD codec 7.1
(co-lay with ALC888)
LAN controller Realtek 8211BL Gigabit Ethernet Phy.
HDD controller
Keyboard controller ITE 8718FX
NV MCP7A-O/ MCP7A-D
Memory Combinations
Slot Memory Total Memory
Slot 1 512MB, 1GB, 2GB 512MB~2GB
Slot 2 512MB, 1GB, 2GB 512MB~2GB
Maximum System Memory Supported 512MB~8GB
System Memory
Item Specification
Memory slot number 4 slot
Support Memory size per socket 512MB/1GB/2GB
Support memory type DDR2
Support memory interface DDR2 800MHz
Support memory voltage 1.8V
Support memory module package 240-pin DDR2
Support to parity check feature Yes
Support to error correction code
(ECC) feature
Memory module combinations
No
ou can install memory modules in any
combination as long as they match the
above specifications.
16
Audio Interface
Item Specification
Audio controller NV MCP7A-O/ MCP7A-D
Audio controller type ALC888S
Audio channel codec 7.1
Audio function control Enable/disable by BIOS Setup
Mono or stereo Stereo
Compatibility Sound Blaster Pro/16 compatible
Mixed digital and analog high
performance chip Enhanced stereo
full duplex operation High
performance audio accelerator and
AC’97 support Full native DOS
games compatibility Virtual FM
enhances audio experience through
real-time FM-to-Wavetable
conversionMPU-401 (UART mode)
interface for Wavetable synthesizers
and MIDI devices Integrated dual
game port Meets AC’97and WHQL
specifications
Music synthesizer Yes, internal FM synthesizer
Sampling rate 48 KHz (max.)
MPU-401 UART support Yes
Microphone jack Supported
Headphone jack Supported
SATA Interface
Item Specification
SATA controller NV MCP7A-O/ MCP7A-D
SATA controller resident bus PCI bus
Number of SATA channel SATA X 6
Support bootable CD-ROM YES
17
Floppy disk drive Interface
Item Specification
Floppy disk drive controller ITE 8718F/JX
Floppy disk drive controller resident bus ISA bus
Support FDD format 360KB, 720KB, 1.2MB, 1.44MB,
2.88MB
Parallel Port
Item Specification
Parallel port controller ITE 8718F/JX
Parallel port controller resident bus ISA bus
Number of parallel parts 1
Support ECP/EPP SPP / Bi-directional / ECP / EPP
Connector type 25-pin D-type female connector
Parallel port function control Enable/disable by BIOS Setup
Optional EV+CP DMA channel (in
BIOS setup)
Optional parallel port I/O address
(via BIOS setup)
Optional parallel port IRQ (via
BIOS setup)
DMA channel 1
DMA channel 3
378h
278h
IRQ5
IRQ7
USB Port
Item Specification
Universal HCI USB 2.0/1.1
USB Class Support legacy keyboard for legacy
mode
USB Connectors Quantity 4 ports for front daughter board
4 ports for rear I/O
2 ports for internal card reader.
18
Environmental Requirements
Item Specification
Temperature
Operating +5°C ~ +35°C
Non-operating -20 ~ +60°C (Storage package)
Humidity
Operating 15% to 80% RH
Non-operating 10% to 90% RH
Vibration
Operating (unpacked) 5 ~ 500 Hz: 2.20g RMS random, 10 minutes per axis
in all 3 axes
5 ~500 Hz: 1.09g RMS random, 1 hour per axis in all 3
axes
Power Management
Devices S1 S3 S4 S5
Power Button V V V V
USB Keyboard/Mouse V V N/A N/A
PME Disabled Disabled Disabled Disabled
RCT Disabled Disabled Disabled Disabled
WOR Disabled Disabled Disabled Disabled
Devices wake up from S3 should be less than
Devices wake up from S5 should be less than 10 seconds
19
20
Chapter 2
System Utilities
The manufacturer or the dealer already configures most systems.
There is no need to run Setup when starting the computer unless
you get a Run Setup message.
The Setup program loads configuration values into the battery-backed
nonvolatile memory called CMOS RAM.
This memory area is not part of the system RAM.
NOTE: If you repeatedly receive Run Setup messages, the battery may be
bad/flat. In this case, the system cannot retain configuration values in CMOS.
Before you run Setup, make sure that you have saved all open files. The
system reboots immediately after you exit Setup.
21
Entering Setup
Power on the computer and the system will start POST (Power On Self Test)
process. When the message of “Press DEL to enter SETUP” appears on the screen,
press the key of [Delete] to enter the setup menu.
NOTE: If the message disappears before you respond and you still wish to
enter Setup, restart the system by turning it OFF and On. You may
also restart the system by simultaneously pressing [Ctrl+ Alt+
Delete].
The Setup Utility main menu then appears:
22
The items in the main menu are explained below:
Parameter Description
Production Information This page shows the relevant information of the main
board
Standard CMOS Features This setup page includes all the items in standard
compatible BIOS
Advance BIOS Features This setup page includes all the items of Award special
enhanced features
Advance Chipset Features This setup page includes all advanced chipset features
Integrated Peripherals This setup page includes all onboard peripherals
Power Management Setup This setup page includes all the items of Green function
features
PC Health Status This setup page is the System auto detect Temperature,
voltage, and fan speed
Frequency/Voltage Control This setup page is the System Frequency/Voltage setup
BIOS Security Features Change, set or disable password. It allows you to limit
access to the System
Load Optimized Defaults Load Optimized Settings Default Settings indicates the
value of the system parameters which the system would be
in best performance configuration
Save & Exit Setup Save CMOS value settings to CMOS and exit setup
Exit Without Saving Abandon all CMOS value changes and exit setup
23
Product Information
The screen below appears if you select Product Information from the main
menu: The Product Information menu contains general data about the
system, such as the product name, serial number, BIOS version, etc. This
information is necessary for troubleshooting (maybe required when asking
for technical support).
The following table describes the parameters found in this menu:
Parameter Description
Processor Type This item lists the product processor model
Processor Speed This item lists the processor frequency for the system
System Memory Total memory size for the system
Product Name This item lists the product name
System Serial Number This item lists the system serial number
System BIOS Version This item lists the system BIOS version
BIOS Release Date This item lists the BIOS release date
24
Standard CMOS Setup
Select standard CMOS features from the main menu to configure some basic
parameters in your system the following screen shows the standard CMOS
features menu:
The following table describes the parameters found in this menu.
Parameter Description Options
System Date To set the date following
the
weekday-month-date-year
format
System Time To set the time following
the hour-minute-second
format
Halt On This item enables use to
select the situation if the
BIOS stops the POST
process and the
notification
Week: From [Sun.] to [Sat.]. determined
by BIOS and is display only
Day: from [1] to [31] (or the maximum
allowed in the month.
Year: from 1999 to 2099
The items format is [hour]
[minute][second]. The time is calculated
base on the 24-hour timer clock.
All Errors
No Errors
All, But Keyboard
All, But Diskette
All, But Disk/Key
25
Advanced Setup
The following screen shows the Advanced Setup:
The following table describes the parameters found in this menu.
Parameter Description Options
Quick Boot Allows BIOS to skip certain tests while
booting. This will decrease the time
needed to boot the system
1 st Boot Device
2 nd Boot Device
Hard Disk Drives
Optical Disk Drive
Boot up Num-Lock On Select Power-on state for Numlock On,Off
Boot Sector Virus Protection This feature allows you to enable the
The item allows you to see the sequence
of boot device where BIOS attempts to
load the disk operation system.
Specifies the boot device. Priority
sequence from available Hard Drives
VIRUS warning function for Hard Disk
boot sector protection. If this function is
enabled and there is someone attempt to
[Enabled],
[Disabled]
[Enabled],
[Disabled]
write data to this area, BIOS will show a
warning message on screen and the alarm
will beep.
26
Advanced Chipset Setup
The following table describes the parameters found in this menu.
Parameter Description Options
Intel EIST For Intel platform Disabled/Enabled
Intel(R) VT For Intel platform
Intel XD Bit For Intel platform Disabled/Enabled
Primary Video Priority for Auto : PCIE -> Onboard -> PCI Auto/PCIE/Onbo
ard/PCI
27
Integrated Peripherals
The following table describes the parameters found in this menu.
28
Parameter Description Options
Onboard SATA Mode This item is only available when
onboard SATA controller is enabled
Onboard USB Controller Always enabled USB keyboard
during POST no matter what option
is set
Legacy USB Support This item is only available when
onboard USB controller is enabled
Onboard Audio Controller Always enabled Audio POST no
matter what option is set
Onboard LAN Controller Always enabled Audio POST no
matter what option is set
Onboard LAN Option ROM This item is only available when
onboard LAN controller is enabled
Onboard 1394 Controller Always enabled 1394 POST no
matter what option is set
Onboard Floppy Controller Always enabled FDD POST no
Native
IDE/RAID/AHCI
Disabled/Enabled
Disabled/Enabled
Disabled/Enabled
Disabled/Enabled
Disabled/Enabled
Disabled/Enabled
Disabled/Enabled
matter what option is set
Serial Port1 Address Allows BIOS to select serial port1
base addresses
Serial Port2 Address Allows BIOS to select serial port1
base addresses
Serial Port2 Mode Allows BIOS to select serial port1
base Mode
Disabled / 3F8/IRQ4
/ 2F8/IRQ3 / 3E8/
IRQ4 / 2E8/IRQ3
Disabled / 3F8/IRQ4
/ 2F8/IRQ3 / 3E8/
IRQ4 / 2E8/IRQ3
Normal/IrDA/ASK
IR
29
W
Power Management
The Power Management menu lets you configure your system to most
effectively save energy while operating in a manner consistent with your own
style of computer use. The following screen shows the Power Management
parameters and their default settings:
The following table describes the parameters found in this menu.
Parameter Description Options
ACPI Aware O/S No/Yes
ACPI Suspend Mode S1(POS)/S3 (STR)
Power On by RTC Alarm Disabled/Enabled
Power On by PCIE Devices Disabled/Enabled
Power On by PCI Devices Disabled/Enabled
Power On by Modem Ring
Wake Up by PS/2 KB/Mouse Disabled/Enabled
ake Up by USB KB//Mouse
Control wake up event for
S1/S3/S4/S5
Control wake up event for
S1/S3
Disabled/Enabled
Disabled/Enabled
30
PC Health Status
The following table describes the parameters found in this menu:
Parameter Description Options
Vcore Detect system’s voltage status
automatically
CPU Temperature Detect CPU Temperature
automatically
CPU/SYSTEM FAN Speed (RPM) Detect CPU/SYSTEM Fan Speed
Status automatically
CPU Smart FAN Control The item displays the system Smart
Fan Function status. It is always
enabled by system.
31
Frequency/Voltage Control
The following table describes the parameters found in this menu:
Parameter Description Options
CPU Spread Spectrum Always auto detect Spread
Spectrum
Disabled/Enabled
32
BIOS Security Features
The following table describes the parameters found in this menu:
Parameter Description Options
Change Supervisor
Password
This item is only available when
supervisor password is installed, If clear
supervisor password, user password
should also be cleared. All setup items
will be view-only except user password
item when login with user password
Press Enter
33
Load Default Settings
This option opens a dialog box that lets you install defaults for all
appropriate items in the Setup Utility.
The following table describes the parameters found in this menu:
Parameter Description Options
Load Default
Settings
Select the field loads the factory defaults for BIOS and
Chipset Features, which the system automatically
detects. This option opens a dialog box that lets you
install optimized defaults for all appropriate items in the
Setup Utility.
34
Save & Exit Setup
Highlight this item and press <Enter> to save the changes that you have made in
the Setup Utility and exit the Setup Utility.
The following table describes the parameters found in this menu:
Parameter Description Options
Save & Exit Setup Press <Enter> to save the changes that have made
in the Setup Utility and exit the Setup Utility.
Press<Y> to save and Exit or <N> to return to the
main menu.
35
Exit Without Saving
Highlight this item and press <Enter> to discard any changes that you have
made in the Setup Utility and exit the Setup Utility.
Parameter Description Options
Exit Without Saving Press<Enter> to discard any changes and
exit the Setup Utility
36
Chapter 3
Machine Disassembly and Replacement
To disassemble the computer, you need the following tools:
Wrist grounding strap and conductive mat for preventing electrostatic
discharge.
Wire cutter.
Phillips screwdriver (may require different size).
NOTE: The screws for the different components vary in size. During the disassembly
process, group the screws with the corresponding components to avoid
mismatches when putting back the components.
37
General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the
following:
1. Turn off the power to the system and all peripherals.
2. 2.Unplug the AC adapter and all power and signal cables from the system
38
Disassembly Procedure
This section tells you how to disassemble the system when you need to perform
system service. Please also refer to the disassembly video, if available.
CAUTION: Before you proceed, make sure you have turned off the system and all
peripherals connected to it.
39
A
A
Aspire M3710/5711/7711 Standard Disassembly Process
Bezel Label
Process:
1. According to the requirement, paste ATI, OS, CPU, HDMI and marketing label by SKU.
spire M3710
spire M5711
40
A
spire M1640
41
Remove side cover
Process:
1. Put the Computer on the worktable lightly.
2. Release left side cover with 2 screws then remove left side cover.
Process:
1. Release the CPU pipe.
Remove CPU fan pipe
42
Remove Cards
Process:
1. Release the slot cover tooless
2. Remove VGA ､TV､Modem Card，the following list is for your reference about the
mutual location relation (Optional by SKU).
VGA card
TV card
Modem card
Notice:
I. Remove card, don’t touch any electric parts on PCB.
SLOT 1
SLOT 2
TV card
VGA card
Modem card
43
Remove HDD Data Cables
Process:
1. Remove master HDD from M/B SATA1.
2. Remove slave ODD data cable from M/B SATA3.
ATA3 slot on M/B
SATA1 slot on M/B
Remove slave HDD
Remove master HDD
44
Remove ODD DATA cable
Process:
1. Remove master ODD data cable from Master ODD.
2. Remove slave ODD data cable from master and Slave ODD (Optional by SKU)
Remove master
ODD
Slave ODD
Remove HDD power cable
Process:
1. Remove master HDD data cable from master HDD.
2. Remove slave HDD data cable from slave HDD.
SATA4
SATA2
45
Remove Cables
Process:
1. Remove front audio cable from M/B “JAUD2”
2. Remove SPDIF cable from M/B” JSPDIF02”
3. Remove front USB cable from USB2 and USB3.
4. Remove card reader USB cable from USB1.
5. Release cable clip (no modem and audio cable is longer).
1394cable
Cable clip
USB3
USB2
JSPDIF02
JAUD2
USB1
Notice:
I. Front panel USB cable must be always connect to M/B USB2 and USB3 port whether
has card reader.
46
Remove HDD
Process:
1. Remove Master HDD from the first HDD location.
2. Remove Slave HDD from the second HDD location. (Optional by SKU)
Master HDD Slave HDD
47
Remove ODD power cable
Process:
1. Remove ODD power cable from master ODD (for SATA ODD).
2. Remove ODD power cable from slave ODD (for SATA ODD).
SATA power cable Master ODD
Remove card reader
Process:
1. Remove card reader from chassis.
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Remove FDD Cable
Process:
1. Remove FDD digital cable just as pictures (Optional by SKU).
2. Plug 4 pins power cord from FDD slot.
Remove from FDD
Remove from M/B
3. Remove front bezel light cable from PATA power cable
Remove Front bezel light cable
“FDD1” slot
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Remove ODD
Process:
1. Push the lock handle release ODD.
2. Remove Master ODD from the location.
3. Remove slave ODD from the location. (Optional by SKU)
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cable
cable
Remove Cables
Process:
1. Remove M/B power cable from M/B “ATX1”.
2. Remove 12 V power cable from M/B” JPW1”
M/B IED1 ODD connector
M/B power
3. Remove panel power cable from” F-PANEL1”.
4. Remove System Fan cable from M/B”SYS-F2”.
12 V Power
System Fan cable
F-PANEL1
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Remove System FAN
Process:
1. Release four screws according to the following picture.
2. Remove Sys FAN (Optional by SKU)
Release four screws.
4
2
The direction of System FAN
1
3
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Remove mother board
Process:
1. Release 8 pcs screws form the corresponding hole.
2. Release screws according to the following picture in turn.
3. Remove the Mother board from chassis.
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Remove CPU cooler
Process:
1. Remove cooler power cable from M/B “CPU-F2”.
2. Release screw 1 first, then fixes screw 2, screw 3 & screw 4 (As Picture).
3. Remove Cooler from the Retention module.
Remove memory
Process:
1. Remove the first Memory from DIMM0
2. Remove the second Memory from DIMM1(Optional by SKU).
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Remove CPU
Process:
1. Remove CPU according following the pictures.
Lock the
Process:
1. Remove I/O Shielding.
Remove I/O shielding
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Chapter 4
Troubleshooting
Please refer to generic troubleshooting guide for troubleshooting information relating to
following topics:
Power-On Self-Test (POST)
POST Check Points
POST Error Messages List
Error Symptoms List
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Chapter 5
57
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ATX_POWER: ATX 24-pin Power Connector
987654321
121110
242322212019181716151413
Pin Signal Name Pin Signal Name
1 +3.3 13 +3.3V
2 +3.3 14 -12V
3 COM 15 COM
4 +5V 16 PS_ON
5 COM 17 COM
6 +5V 18 COM
7 COM 19 COM
8 PWR OK 20 -5V
9 5VSB 21 +5V
10 +12V 22 +5V
11 +12V 23 +5V
12 +3.3V 24 COM
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60
61
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Chapter 6
FRU (Field Replaceable Unit) List
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of
Aspire M3710/5711/7711. Refer to this chapter whenever ordering for parts to repair
or for RMA (Return Merchandise Authorization).
NOTE: Please note WHEN ORDERING FRU PARTS, that you should check the most
up-to-date information available on your regional web or channel. For whatever
reasons a part number change is made, it will not be noted in the printed Service
Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may
have a DIFFERENT part number code to those given in the FRU list of this
printed Service Guide. You MUST use the local FRU list provided by your
regional Acer office to order FRU parts for repair and service of customer
machines.
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Exploded Diagram
NO DESCRIPTION NO DESCRIPTION
1 AM320_MAIN_BEZEL 10 POWER SUPPLY
2 AM320_USB 11 FAN
3 AM320_USB_PANEL 12 PCI-BRACKET
4 FDD_LOCK_SLIDE 13 LEFT SIDE DOOR
5 CD_ROM LOCK SLIDE 14 HOTHER BOARD
6 CHASSIS 15 HDD
7 USB_PCB_ASN 16 3.5 DEVICE
8 USB-SHIELDING 17 CD-ROM
9 RIGHT SIDE DOCR 18 HDD-LOCK-SLIDE
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NO DESCRIPTION NO DESCRIPTION
1 AM520-MAIN-BEZEL 11 FAN
2 3-25-COVER 12 PCI-BRACKET
3 5-25-COVER 13 LEFT SIDE DOOR
4 AM520-USB 14 NOTHERBOARD
5 AM520-USB-PENEL 15 HDD
6 CHASSIS 16 3.5’ DEVICE
7 USB-PCE-ASN 17 CD-ROM
8 USB-SHTELDING 18 HDD-LOCK-SLIDE
9 RIGHT SIDE DOOR 19 FDD-LOCK-SLTDE
10 POWER SUPPLY 20 CD-ROM LOCK SLIDE
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NO DESCRIPTION NO DESCRIPTION
1 TOP PLASTIC 14 FIO-RACK
2 1-TOP-PLATE 15 FRONT-AXES
3 SCREW 16 STANDOFF-A
4 CARD READ ASSY 17 BASE BEZEL FOR ACER
5 MCI ASSY 18 RUBBER-FOOT(FRONT)
6 GEAR-BKT 19 SCREW
7 POWER SWITCHWITH CABLE 20 RUBBER-FOOT(BACK)
8 GEAR(PG-08A-45W) 21 GLIP CLAMP CHF-B-3M
9 BACKUP SWITCH WITH CABLE 22 PLT,BK,I/O,EVT
10 MCR BOTTOM 23 2-PCI-SHIELD
11 DOOR-LOCK(DL-400) 24 1-BACK
12 FIO(2AUDIO+2USB+1394) 24 CPU CLAMP FW-IDL-NOW
13 SCREW(FOR FIO-RACK) 26 LITEON 500W FULL RONGE
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