Aspire M3710
Aspire M5711
Aspire M7711
Service Guide
Service guide files and updates are available on the AIPG/CSD web; for more information please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
Revision History
Please refer to the table below for the updates made on Aspire M3710/Aspire M5711/ Aspire M7711 service guide.
Date |
Chapter |
Updates |
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II
Copyright
Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation.
Pentium 4 and Celeron are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Conventions
The following conventions are used in this manual:
SCREEN Denotes actual messages that appear on screen.
MESSAGES
NOTE Gives bits and pieces of additional information related to the current topic.
WARNING Alerts you to any damage that might result from doing or not doing specific actions.
CAUTION Gives precautionary measures to avoid possible hardware or software problems.
IMPORTANT Remind you to do specific actions relevant to the accomplishment of procedures.
IV
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
V
Chapter 1 System Specifications 1
Features……………………………………………………………………………………………... 1 Main board Placement…………………………………………………….……..……………..6 Block Diagram…………………………………………………………..………………...………..8 Aspire M3710 Front Panel.........................……………….……………..…….………..…..……....9 Aspire M3710 Rear Panel………………………………………..…………………..…………………10 Aspire M5711 Front Panel.........................……………….……………..…….………..…..……....11 Aspire M5711 Rear Panel………………………………………..…………………..…………………12 Aspire M7711 Front Panel.........................……………….……………..…….………..…..……....13 Aspire M7711 Rear Panel………………………………………..…………………..…………………14 Hardware Specifications and Configurations………………….…….……..15 Power Management Function (ACPI support function)…………………………..…...20
Chapter 2 System Utilities 21
Entering Setup…………………………………………………………………………..22 P r o d u c t I n f o r m a t i o n … … … … … … … … … … … … … … … … … … … … … . . 2 4 Standard CMOS Setup………………………….…….……………………………………25 Advanced BIOS Features………………………………………..……………………26 Advanced Chipset Setup………………………...…………………………………………..27 Integrated Peripherals…………………………...…………………………………………..28 P o w e r M a n a g e m e n t … … … … … … … … … … … … … … … … … … … … … … 3 0 P C H e a l t h S t a t u s … … … … … … … … … … … … … … … … … … … … … … … . . . 3 1 F r e q u e n c y/ V o l t a g e C o n t r o l … … … … … . . … … … … … … … … … … . … … . 3 2 B I O S S e c u r i t y F e a t u r e s … … … … . . … … … … … … … … … … … . … … . 3 3 Load Default Sett ings ………………………………………………..……. 34 S a v e & E x i t S e t u p … … … … … … … … … … … … … … … … … … … . … … … … 3 5 E x i t W i t h o u t S a v i n g … … … … … … … … … … … … … … … … … … … . … … . . 3 6
Chapter 3 Machine Disassembly and Replacement 37
G e n e r a l I n f o r m a t i o n … … … … … … … … … … … … … … … … … … … … … . 3 8 D i s a s s e m b l y P r o c e d u r e … … … … … … … … … … … … … … … … … … … … 3 9 VeritonM670G/M670/S670G/S670 Disassembly Procedure……………40
Chapter 4 Troubleshooting 56
Chapter 5 Jumper and Connector Information 57
Jumper Setting …………………………………………………..……………….. 57
Chapter 6 FRU (Field Replaceable Unit) List 58
E x p l o d e d D i a g r a m … … … … … … … … … … … … … … … … … … … … … … . 5 9
System Specifications
Features
Operating System
Microsoft Windows Vista (Home Basic, Home Premium, Business)
Processor
Socket Type: Intel® Socket T LGA 775 pin
Processor Type:
Intel Pentium Dual Core / Core 2 Duo / Core2 Quad (up to 95W CPUs
FSB 1066/1333 MHz CPUs
Chipset
NV MCP7A-O (Aspire M3710) / MCP7A-D (Aspire M7711/M5711)
PCB
Form Factor: Micro ATX
Dimension/Layer: 244mm x244mm
Memory
Memory Type: DDR2 800
Support single channel 64 bit mode with maximum memory size up to 8GB
Support un-buffered DIMM (NV MCP7A-O/ MCP7A-D )
DIMM Slot: 4
Memory Max: 512MB to 8GB DDR2 memory technologies
Capacity: Up to 2GB per DIMM with maximum memory size up to 8GB
PCI
PCI Express Slot Type: x16
PCI Express x16 Slot Quantity: 1
PCI Express Slot Type: x1
PCI Express x1 Slot Quantity: 1
PCI Slot Type: PCI 2.3 5V slots
1
PCI Slot Quantity: 2
FDD
Slot Quantity: 1
Design Criteria:
Should support 1.44MB/3 mode 3.5” Devices
SATA
Slot Type: SATA slot
Slot Quantity: 6
Storage Type support:
HDD/CD-ROM/CD-RW/DVD-ROM/DVD-RW/DVD+RW/DVD
Dual/DVD SuperMultiPlus/Blu-Ray ODD
Audio
Audio Type: HD audio codec
Audio Channel: 7.1 channel
Audio Controller /Codec: ALC888S HD codec 7.1
Connectors support:
Rear 6 jack follow HD audio definition, example as below
Audio jacks color coding: should meet Microsoft Windows Logo Program Device Requirements: Audio-0002
1 S/PDIF-out header (1*4)
1 front panel audio header (2*5)
Add HD de-pop CKT (the attachment is the reference, please propose your solution)
S/N ratio: 90 dB at rear output jack
LAN
MAC Controller: (NV MCP7A)
Should be worked under 10/100/1000Mbs environment
2
PHY: Realtek 8211CL Gigabit Ethernet Phy.
USB
Controller Type: (NV MCP7A)
Ports Quantity: 10
4 back panel ports
On-board: 3 2*5 headers
4 ports for front daughter board
4 ports for rear I/O
2 ports for internal card reader.
Connector Pin: standard Intel FPIO pin definition
Data transfer rate support:
USB 2.0/1.1
1394
Controller: VIA 1394a controller
Connector Quantity: 2
1 rear 6pin IEEE1394 port
1 2x5pin onboard jumper
BIOS
BIOS Type: Phoenix Award or AMI Kernel with Acer skin
Size: 4Mb
Note:
Boot ROM should be included (PXE function should be built in with default and RPL function is optional by service BIOS)
BIOS shall auto detect FDD to avoid checksum error when boot
I/O Connector
Controller: Super I/O ITE 8718/JX (F stepping or after; must full support Intel platform)
3
Rear I/O Connector
1 PS/2 Keyboard port,
1 PS/2 Mouse port,
1 COM port
1 HDMI port (Aspire M3710 series only),
1 D-Sub port, (Aspire M3710 series only) 1 RJ45 LAN port,
1 IEEE 1394 port (6 pin) (Aspire sku only)
4 USB ports
7.1 channel phone jack (6 audio jacks)
On-board connectors
1 CPU socket
4 DDR-2 memory sockets
1 PCI Express x16 slot
1 PCI Express x 1 slot
2 PCI slots
1 FDD slot
6 SATA connectors
3 2*5 pin Intel FPIO specification USB pin connectors (follow Intel FPIO standard Specification)
1 2*5 pin IEEE1394 jumper (reserve header on all SKU)
1 2*5 pin Intel FPIO spec. Microphone In/ Headphone Out pin connectors
1 serial port 2*5 pin connector
1 1*4 S/PDIF out header
1 4 pin CPU Fan connector
1 3 pin System FAN connector with linear circuit
1 24pin + 4pin ATX interface PS3/PS2 SPS connector
4
1 2*7 pin front panel IO header
1 Jumper for clear CMOS
1 on board buzzer
Color management for on board connecter (pls provide proposal)
1 2*10 pin TPM module connector(Reserved)
1 2*4 pin internal speaker header(Reserved)
1 2pin Intrusion Alarm connector(Reserved)
1 2pin OBR header(Reserved)
1 Parallel port connector(Reserved)
2 2pin GPIO connector
Power Supply
Power Supply Mounting Features
Chassis accepts ATX-style power supply
Chasses accepts PS2, PS3 style power supply
Features for internal mounting tab
Location of 4 external mounting holes
Power Supply Electrical Design Feature
400W/300W/250W in stable mode (Acer Assign System Power Unit)
Design for NVidia MCP7A/B series chipset compatible system
Voltage design should be covered +5V, +3.3V, +12V, +5VSB, -12V (attention to 12V output capability)
Demand for both PFC/Non-PFC solutions (two different quotations are needed)
Minimum 4 Serial ATA power connector solution should be included (by default)
Minimum 3 big 4-pin power connector included
Minimum 1 small 4-pin power connector included
5
PFC version will not provide switch selector for 115/230V AC input but it should be universal for Europe and China
Non-PFC version should provide switch selector for 115/230V AC input and universal for worldwide
PS2 style
6
Main board Placement
7
Block Diagram 1
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Block Diagram 2
8
Aspire M3710 Front Panel
The computer’s front panel consists of the following:
Label |
Description |
1 |
USB ports |
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2 |
Optical drive |
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3 |
Card reader |
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4 |
FDD Cover |
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5 |
Speaker/Microphone jack |
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6 |
Power button |
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7 |
Power and HDD LED |
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8 |
Acer Logo |
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9
Aspire M3710 Rear Panel
Label Description
1Power card socket
2Voltage selector switch 3 PS/2 keyboard connector
4HDMI connector
5Com port
6USB 2.0 connector
7Audio connector
Label Description
8Fan aperture
9PS/2 mouse connector
10System Fan
11Monitor connector
121394 connector
13LAN connector
14Lock Handle
10
Aspire M5711 Front Panel
Label |
Description |
1 |
USB ports |
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2 |
Floppy disk drive Acer Logo |
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3 |
Optical drive |
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4 |
Card reader |
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5 |
Power button |
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6 |
LED module |
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7 |
Speaker/ Microphone jack |
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Aspire M5711 Rear Panel
Label |
Description |
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Label |
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Description |
1 |
Power card socket |
8 |
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System Fan |
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2 |
Voltage selector switch |
9 |
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1394 connector |
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3 |
PS/2 keyboard connector |
10 |
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LAN connector |
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4 |
USB connector |
11 |
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Lock Handle |
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5Audio connector
6Fan aperture
7PS/2 mouse connector
12
Aspire M7711 Front Panel
Label |
Description |
1 |
Media Control Interface |
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2 |
Optical drive |
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3 |
Acer Logo |
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4 |
Power button |
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13
Aspire M7711 Rear Panel
Label |
Description |
Label |
Description |
1 |
Power card socket |
6 |
PS/2 mouse connector |
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2 |
PS/2 keyboard connector |
7 |
System Fan |
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3 |
USB 2.0 connector |
8 |
1394 connector |
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4 |
Audio connector |
9 |
LAN connector |
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5 |
Fan aperture |
10 |
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14
Hardware Specifications and Configurations
Processor
Item |
Specification |
Type |
Intel Pentium Dual Core / Core 2 Duo / Core2 |
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Quad (up to 95W CPUs FSB 1066/1333 MHz |
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CPUs) |
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Socket |
LGA 775 pin |
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FSB |
1066/1333 MHz CPUs |
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Minimum operating speed |
0 MHz (If Stop CPU Clock in Sleep State in BIOS |
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Setup is set to Enabled.) |
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BIOS
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Item |
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Specification |
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BIOS code programmer |
Phoenix Award or AMI Kernel with Acer |
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skin |
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BIOS version |
V6.0 |
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BIOS ROM type |
SPI Flash |
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BIOS ROM size |
4Mb |
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Support protocol |
SMBIOS (DMI) 2.4/DMI 2.0 (log file) |
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Device Boot Support |
- 1st priority: SATA HDD |
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- 2nd priority: CD-ROM |
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3rd priority: FDD |
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4th priority: LAN |
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- 5th priority: USB device |
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Support to LS-120 drive |
YES |
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Support to BIOS boot block |
YES |
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feature |
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BIOS Hotkey List |
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Hotkey |
Function |
Description |
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Del |
Enter BIOS Setup Utility |
Press while the system is booting to |
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enter BIOS Setup Utility. |
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15 |
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