Aspire M7711, M5711, M3710 User Manual

Aspire M3710 Aspire M5711 Aspire M7711
Service Guide
Service guide files and updates are
available on the AIPG/CSD web; for
more information please refer to
PRINTED IN TAIWAN
Revision History
Please refer to the table below for the updates made on Aspire M3710/Aspire M5711/ Aspire M7711 service guide.
Date Chapter Updates
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Copyright
Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium 4 and Celeron are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
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Conventions
The following conventions are used in this manual:
SCREEN
Denotes actual messages that appear on screen.
MESSAGES
NOTE Gives bits and pieces of additional information
related to the current topic.
WARNING Alerts you to any damage that might result from
doing or not doing specific actions.
CAUTION Gives precautionary measures to avoid possible
hardware or software problems.
IMPORTANT Remind you to do specific actions relevant to the
accomplishment of procedures.
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Preface
Before using this information and the product it supports, please read the following general information.
1. This Service Guide provides you with all technical information relating to
the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.
2. Please note WHEN ORDERING FRU PARTS, that you should check the
most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
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Chapter 1 System Specifications 1
Features……………………………………………………………………………………………... 1 Main board Placement…………………………………………………….……..……………..6 Block Diagram…………………………………………………………..………………...………..8
Aspire M3710 Front Panel.........................……………….……………..…….………..…..……....9
Aspire M3710 Rear Panel………………………………………..…………………..…………………10
Aspire M5711 Front Panel.........................……………….……………..…….………..…..……....11
Aspire M5711 Rear Panel………………………………………..…………………..…………………12
Aspire M7711 Front Panel.........................……………….……………..…….………..…..……....13
Aspire M7711 Rear Panel………………………………………..…………………..…………………14 Hardware Specifications and Configurations………………….…….……..15 Power Management Function (ACPI support function)…………………………..…...20
Chapter 2 System Utilities 21
Entering Setup…………………………………………………………………………..22 Product Information………………………………………………………..24 Standard CMOS Setup………………………….…….……………………………………25 Advanced BIOS Features………………………………………..……………………26 Advanced Chipset Setup………………………...…………………………………………..27 Integrated Peripherals…………………………...…………………………………………..28 Power Management…………………………………………………………30 PC Health Status……………………………………………………………...31 Frequency/Voltage Control……………..………………………….…….32 BIOS Security Features…………..…………………………….…….33 Load Default Settings………………………………………………..……. 34 Save & Exit Setup………………………………………………….…………35 Exit Without Saving………………………………………………….……..36
Chapter 3 Machine Disassembly and Replacement 37
General Information………………………………………………………. 38 Disassembly Procedure……………………………………………………39 VeritonM670G/M670/S670G/S670 Disassembly Procedure……………40
Chapter 4 Troubleshooting 56
Chapter 5 Jumper and Connector Information 57
Jumper Setting…………………………………………………..………………..57
Chapter 6 FRU (Field Replaceable Unit) List 58
Exploded Diagram………………………………………………………….59
Chapter 1
System Specifications
Features
Operating System
Microsoft Windows Vista (Home Basic, Home Premium, Business)
Processor
Socket Type: Intel® Socket T LGA 775 pin Processor Type:
Intel Pentium Dual Core / Core 2 Duo / Core2 Quad (up to 95W CPUs
FSB 1066/1333 MHz CPUs
Chipset
NV MCP7A-O (Aspire M3710) / MCP7A-D (Aspire M7711/M5711)
PCB
Form Factor: Micro ATX Dimension/Layer: 244mm x244mm
Memory
Memory Type: DDR2 800 Support single channel 64 bit mode with maximum memory size up to 8GB Support un-buffered DIMM (NV MCP7A-O/ MCP7A-D ) DIMM Slot: 4 Memory Max: 512MB to 8GB DDR2 memory technologies Capacity: Up to 2GB per DIMM with maximum memory size up to 8GB
PCI
PCI Express Slot Type: x16
PCI Express Slot Type: x1
PCI Slot Type: PCI 2.3 5V slots
PCI Express x16 Slot Quantity: 1
PCI Express x1 Slot Quantity: 1
1
PCI Slot Quantity: 2
FDD
Slot Quantity: 1 Design Criteria:
Should support 1.44MB/3 mode 3.5” Devices
SATA
Slot Type: SATA slot Slot Quantity: 6 Storage Type support:
HDD/CD-ROM/CD-RW/DVD-ROM/DVD-RW/DVD+RW/DVD
Dual/DVD SuperMultiPlus/Blu-Ray ODD
Audio
Audio Type: HD audio codec Audio Channel: 7.1 channel Audio Controller /Codec: ALC888S HD codec 7.1 Connectors support:
Rear 6 jack follow HD audio definition, example as below Audio jacks color coding: should meet Microsoft Windows Logo
Program Device Requirements: Audio-0002
1 S/PDIF-out header (1*4) 1 front panel audio header (2*5) Add HD de-pop CKT (the attachment is the reference, please propose
your solution)
S/N ratio: 90 dB at rear output jack
LAN
MAC Controller: (NV MCP7A) Should be worked under 10/100/1000Mbs environment
2
PHY: Realtek 8211CL Gigabit Ethernet Phy.
USB
Controller Type: (NV MCP7A) Ports Quantity: 10
4 back panel ports On-board: 3 2*5 headers
4 ports for front daughter board 4 ports for rear I/O
2 ports for internal card reader.
Connector Pin: standard Intel FPIO pin definition
Data transfer rate support:
USB 2.0/1.1
1394
Controller: VIA 1394a controller Connector Quantity: 2
1 rear 6pin IEEE1394 port 1 2x5pin onboard jumper
BIOS
BIOS Type: Phoenix Award or AMI Kernel with Acer skin Size: 4Mb Note:
Boot ROM should be included (PXE function should be built in with
BIOS shall auto detect FDD to avoid checksum error when boot
I/O Connector
Controller: Super I/O ITE 8718/JX (F stepping or after; must full support
Intel platform)
default and RPL function is optional by service BIOS)
3
Rear I/O Connector
1 PS/2 Keyboard port, 1 PS/2 Mouse port, 1 COM port 1 HDMI port (Aspire M3710 series only), 1 D-Sub port, (Aspire M3710 series only) 1 RJ45 LAN port, 1 IEEE 1394 port (6 pin) (Aspire sku only) 4 USB ports 7.1 channel phone jack (6 audio jacks)
On-board connectors
1 CPU socket 4 DDR-2 memory sockets 1 PCI Express x16 slot 1 PCI Express x 1 slot 2 PCI slots 1 FDD slot 6 SATA connectors 3 2*5 pin Intel FPIO specification USB pin connectors (follow Intel
FPIO standard Specification)
1 2*5 pin IEEE1394 jumper (reserve header on all SKU) 1 2*5 pin Intel FPIO spec. Microphone In/ Headphone Out pin
connectors
1 serial port 2*5 pin connector 1 1*4 S/PDIF out header 1 4 pin CPU Fan connector 1 3 pin System FAN connector with linear circuit 1 24pin + 4pin ATX interface PS3/PS2 SPS connector
4
1 2*7 pin front panel IO header 1 Jumper for clear CMOS 1 on board buzzer Color management for on board connecter (pls provide proposal) 1 2*10 pin TPM module connector(Reserved) 1 2*4 pin internal speaker header(Reserved) 1 2pin Intrusion Alarm connector(Reserved) 1 2pin OBR header(Reserved) 1 Parallel port connector(Reserved) 2 2pin GPIO connector
Power Supply
Power Supply Mounting Features
Chassis accepts ATX-style power supply Chasses accepts PS2, PS3 style power supply Features for internal mounting tab Location of 4 external mounting holes
Power Supply Electrical Design Feature
400W/300W/250W in stable mode (Acer Assign System Power Unit) Design for NVidia MCP7A/B series chipset compatible system Voltage design should be covered +5V, +3.3V, +12V, +5VSB, -12V
(attention to 12V output capability)
Demand for both PFC/Non-PFC solutions (two different quotations are
needed)
Minimum 4 Serial ATA power connector solution should be included
(by default)
Minimum 3 big 4-pin power connector included Minimum 1 small 4-pin power connector included
5
PFC version will not provide switch selector for 115/230V AC input but
it should be universal for Europe and China
Non-PFC version should provide switch selector for 115/230V AC input
and universal for worldwide
PS2 style
6
Main board Placement
7
Block Diagram 1
8
Block Diagram 2
8
Aspire M3710 Front Panel
The computer’s front panel consists of the following:
Label Description
1 USB ports 2 Optical drive 3 Card reader 4 FDD Cover 5 Speaker/Microphone jack 6 Power button 7 Power and HDD LED 8 Acer Logo
9
Aspire M3710 Rear Panel
Label Description Label Description
1 Power card socket 8 Fan aperture 2 Voltage selector switch 9 PS/2 mouse connector
3 PS/2 keyboard connector 10 System Fan
4 HDMI connector 11 Monitor connector 5 Com port 12 1394 connector 6 USB 2.0 connector 13 LAN connector 7 Audio connector 14 Lock Handle
10
Aspire M5711 Front Panel
Label Description
1 USB ports 2 Floppy disk drive Acer Logo 3 Optical drive 4 Card reader 5 Power button 6 LED module 7 Speaker/ Microphone jack
11
Aspire M5711 Rear Panel
Label Description Label Description
1 Power card socket 8 System Fan 2 Voltage selector switch 9 1394 connector
3 PS/2 keyboard connector 10 LAN connector
4 USB connector 11 Lock Handle 5 Audio connector 6 Fan aperture 7 PS/2 mouse connector
12
Aspire M7711 Front Panel
Label Description
1 Media Control Interface 2 Optical drive 3 Acer Logo 4 Power button
13
Aspire M7711 Rear Panel
Label
1 Power card socket 6 PS/2 mouse connector 2 PS/2 keyboard connector 7 System Fan
3 USB 2.0 connector 8 1394 connector
4 Audio connector 9 LAN connector
Description Label Description
5 Fan aperture 10
14
Hardware Specifications and Configurations
Processor
Item Specification
Type Intel Pentium Dual Core / Core 2 Duo / Core2
Quad (up to 95W CPUs FSB 1066/1333 MHz
CPUs) Socket LGA 775 pin FSB 1066/1333 MHz CPUs Minimum operating speed 0 MHz (If Stop CPU Clock in Sleep State in BIOS
Setup is set to Enabled.)
BIOS
Item Specification
BIOS code programmer Phoenix Award or AMI Kernel with Acer
skin BIOS version V6.0 BIOS ROM type SPI Flash BIOS ROM size 4Mb Support protocol SMBIOS (DMI) 2.4/DMI 2.0 (log file)
Device Boot Support
Support to LS-120 drive YES Support to BIOS boot block feature
- 1st priority: SATA HDD
- 2nd priority: CD-ROM
- 3rd priority: FDD
- 4th priority: LAN
- 5th priority: USB device
YES
BIOS Hotkey List
Hotkey Function Description
Del Enter BIOS Setup Utility Press while the system is booting to
enter BIOS Setup Utility.
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